Best 1 Star Hotels Boston Near Me

Erin C: Meh and you will starve. Only option for room service is to call operator at front desk. Then, they lose your order and you wait hours for food. Menu not great and WAY behind times with no allergy free options. Cool when it opened muh-may-b but it’s a has been. Starve like your in jail. Woooohooo

Mona Polprasert: Nice for hanging out for the weekend. There's a DJ on Friday Saturday night.Rooms: 3/5|Service: 5/5|Location: 4/5 …More

Riley Blizard: I have stayed here at the Liberty Hotel several times. The most recent but terrible experience happened to be a long stay. The day we checked in the front desk personnel notified us that we were upgraded to a suite because of our titanium elite status. Well the room was on the main level over the loading dock area that was very loud. The main issue was that the toilet would start bubbling up whatever the rooms above us were putting down there shower or bathtub or toilet drains. One day we woke up after contacting the front desk that the toilet was bubbling up and yellowish colored suds were developing and pouring on to the bathroom floor. They came and fixed the toilet and told me not to worry it wouldn’t happen again. Well less than 12 hours later, that night the same issue but this time even worse there was so much water and other disgusting unsanitary matter on the floor I asked them to come again for the fourth time on day 3 of my stay. This time I was notified by a maintenance staff member that this had been a known issue for this room recently and that he even was surprised they put anyone in the room. I demanded the front desk to change rooms. I was denied as they said the hotel was at full occupancy. I asked for them to make accommodations for me else where and yet again I was still denied. They told me it was their busiest night. There firm Many hours later still no resolution other than the maintenance person being in my room trying to snake the toilet for 2-3 hours straight being in the room until just past 11:00 PM trying different things. He thought he had fixed it. I had asked the front desk to have all new towels brought and for someone to clean the floor as I it smelt from the overflow and I felt was unsanitary. They said they sent someone but I clearly could tell no one had come other than the new towels but the used ones were still there. The very next morning the same issue at 7:00 AM. I finally couldn’t handle it anymore. I went to the front desk and spoke with a different manager that next morning. He stated he could switch rooms for me and it wouldn’t be an issue. He said to give him until 11:00 AM to switch the room and I asked that he make note of this on my file as I have pictures along with videos of what took place. He stated he was sorry and that the manager the previous night could’ve moved me to another room but chose not too. This was beyond appalling and disgusting. I was really disappointed by the front desk staff especially the manager the night I originally asked for an new room. He was extremely rude and unprofessional. The unsanitary part was beyond what anyone should have to deal with for a such an expensive hotel.The Room was very unsanitary and disgusting. Especially because of the backups happening from the rooms above us through our toilet.Safety: The unsanitary situation wasn’t safe!

Lucas Guinet: Amazing experience!Friendly staff, impeccable rooms. But what made up our stay was the atmosphere at the lobby bar and throughout their restaurants.Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Joseph Troiano: Great experience. People were nice and attentive. Great feather free floor and super clean.Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Jonathan Fuchs: This hotel is beautiful and the staff is great, if you go to Boston stay in this place. Bar is great, restaurant is great, nightlife was fantastic in this place!Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Great value …More

Jenelle Cameron: Stayed here for the marathon 2023. Fabulous place - great location and service.Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Doug Dillmuth: It's an old jail converted to a hotel. Super cool building. Really good food and hotel bar. So we were there for the purpose of the Boston marathon. For 99% of the rooms, this would not be an issue. Apparently on Saturday night, the hotel bar turns into a full club. This was an issue because our room was on the interior lobby wall. The room literally shook until 2 AM and the bathroom mirror was vibrating and almost fell off the wall from the bass and the music. Could not sleep at all. They gave us half off the room for the night for the inconvenience which was fair. They didn't do the lobby club thing on Sunday night. Room was nice. Linens and towels were changed every day and bed made and a lot of places don't do that anymore. Towels were Holiday Inn quality, not luxury quality. The televisions aren't smart TVs which is surprising so not Netflix access so bring a roku or firestick. The in room snacks and drinks are not priced to sell. They are priced so you wouldn't dare open a beer. $10 M&M's, $7 can of Coke, $9 Michelob Ultra? Who's buying that? You could get a craft beer and a nearby bar for far less. Great location. Clean room.

Ayzik Kk: Fun to visit, great service and locationRooms: 5/5|Service: 5/5|Location: 5/5 …More

David Kaufman: Always fun to stop by while visiting the city to have a drink and see this place. I seem to see something new every time.

Gaby Dubuc: Un peu cher mais tellement bien situé

Ms Berries: The restaurants were 5-star (Scampo and Clink). The food was delicious as were the food and drinks in the hotel lobby. The rooms were a teeny bit old but were cleaned so very well. But my main reason for the 5-star rating is THE STAFF. Every employee from the valets, to the wait staff at the restaurants and lobby, to the front desk, to housekeeping were AMAZING. Every last one of the employees was genuinely friendly and helpful. They were engaging and so very kind. We never once had to chase anyone down. They were all so attentive and absolutely PERFECT. Never in all my travels have I ever encountered a hotel staff that was so world class in terms of personality, skill, professionalism, and friendliness. We asked for extra sets of bath towels and they were at our door in 5 minutes. The wait staff at one point had 4 servers for us who kept checking on us, and they were so much fun. Blown away. We'll definitely be going back. I highly recommend The Liberty Hotel Boston!Rooms: Beautiful and lots of characterNearby activities: Shopping and grocery, pharmacy nearby also walking distanceWalkability: Minutes away via walking from TD GardenFood & drinks: Superb

Curtis Newcomer: Concierge team provided excellent service. Matt and Mark went above and beyond the call of duty. I highly recommend this hotel.Noteworthy details: Great service and follow up

Ruben Escano Jr: My stay at The Liberty was fantastic. I took a weekend trip to Boston in January.The hotel was unique, eye-catching, and all-around an enjoyable stay. The room and decor were amazing, and the view was top notch. Everything was clean and housekeeping was amazing. I really pay attention to the overall quality of the room in hotels where i go: baseboards were straight, door jambs were perfect, grout was clean in the bathroom, lighting was perfect (except for one reading light that was out on the bed frame, but i did not care much for that), and the furniture seemed new.Room service was perfect (had it two nights in a row).The main lobby serves as a lounge on weekends. I think this was rather neat, but overall not really my scene. The noise did not reach the room, which i greatly appreciated.I only had two complaints about The Liberty:The host at check in seemed more interested in the live lounge than in checking me in.The lounge made getting in/out/around the first floor a pain. The floor was overcrowded and it ruined the ambiance of the hotel for me. But others really seemed to enjoy it.I would recommend this hotel to anyone visiting the area, and i will definitely be returning. I would give the hotel a 4.5/5. If you like a lounge/night club within a few feet of your room out of convenience, then i would definitely rate this a 5/5 for you (seriously the rooms seemed soundproof).

Kirin Ek: Would not recommend, highly regret choosing for birthday getaway. Rooms and bathrooms were not well maintained, good & rooms overpriced.Rooms: 1/5|Service: 2/5|Location: 4/5 …More

Gayle Piraino: My husband and I wanted a quick yet special overnight to celebrate our 42nd wedding anniversary. We did not want to travel far, board a plane, etc. and decided on Boston. We chose the Ritz based on it's great location (adjacent to the Boston Common, Theatre District, close to the North End and Back Bay). We have stayed at this hotel a few times...and also had memorable stays dating back to their old Newbury St. corner location too (across from Public Garden)!We were warmly greeted in advance of our stay by Ryan McDonnell, Concierge who offered to help me make plans and reservations, thank you Ryan! When we arrived, Kenny was right there at the front door welcoming us. Front desk acknowledged my Lifetime Bonvoy Titanium Ambassador status and provided us a room upgrade that overlooked the common. We reserved a Club Level room and enjoyed our snacks and beverages there with Tony and others. Food at Artisan Bistro was excellent, thank you Nicole for your special touches. Enjoyed the Equinox Health Club access and also our massages (Ali did a phenomenal job!).Also want to mention and thank The Ladies and Gentlemen of The Ritz Carlton Boston for your hand written welcome note, anniversary good wishes and surprise/delight gift in our room, much appreciated and we really enjoyed!This is a well run property and thank you for a most memorable stay!

T M: DO NOT TRUST THE CONCIERGE! Excellent hotel but I will not stay here again. I had one serious issue which is the cause for my rating. The concierge referred me to an outside party for an experience that was clearly a scam. Fortunately I did not lose any money or waste any time, but I could easily have lost close to $2,000 had I fallen for it, and would likely never have gotten what was being promised. A hotel like the Ritz should know better than to refer their guests to local travel experiences that are not verified as credible.

Lauren Morgan: Our visit to this establishment was truly enjoyable, situated in a superb location with breathtaking scenery. The vast array of exceptional beers was impressive, and our amazing waitress provided top-notch service. We savored a mouthwatering steak and cheese, pleasantly surprised by the swift arrival of our food amidst the lively ambiance. We look forward to returning to this delightful spot in the near future.

rich: Some of the Ritz locations have not held up to the brand but this isn’t one of them. Excellent friendly staff, great amenities, clean rooms (unfortunately not a given these days) and great location.Notably, this location partners with the Equinox Sports Club which is probably the most impressive “gym” facility I’ve ever seen in or outside of a hotel.Honestly the more I look around the more great details there are. This is a true 5 star hotel and other Ritz locations should take notes. Instead of a bare concrete roof they seeded it for flowers (spring so nothing yet in pic). The alarm clock is also a Bluetooth speaker. Everything is great. I heard a couple blasting music at 2am and singing from the hallway (nbd I’ve been guilty) but once in my room I couldn’t hear a peep.Fantastic hotel! Even by Ritz standards.

Kunal Jagota: Terrible stay at the Ritz in Boston, and I am not generally one to complain.The showers give ice cold water for the first few minutes of the shower. The rooms do not have a functioning fridge, a stocked mini bar or a coffee machine - all things even the basic Marriott hotels would have. I asked for a plate to be brought up to eat my dinner and was told that there would be service charges. There also isn’t a gym on site, and you’d thing after spending $500 on a room that you’d have that for free. Instead you are charged $15 to use the neighbouring equinox.Lastly, on checkout I thought I’d tell the concierge. The gentlemen accepted no responsibility and was very rude and hostile. He didn’t accept or apologize for any of these issues. The staff need training on how to address complaints and not make their guests feel like it was there fault for deciding to stay at the hotel.I will never be back at this property, and I hope this helps others looking for where to stay.

Kat Wilson: This was the worst experience for myself and my partner. He was harassed in the lobby. Not sure if they thought we were too poor to be there smh. This is why ppl hate coming to Boston. I will never set foot in that hotel and I will advise my brides to stay away. In all my years of working bridal parties Ive never had an experience like this. The latent racism must stop!

Shosha Green: After an extremely long day at Brigham and Women’s, and worst week of my life, the Ritz put a smile on my face. I don’t think I had smiled in a week. They went above and beyond in many ways, the upgrade to the suite was unbelievable. I will never forget your kindness at such a low point in my life. My husband and I visit Boston often and we hope to be back soon, under different circumstances. Thank you so much for the incredibly comfortable stay, I have no words to really show how I that made me feel.

Sang-Oun Lee: 클럽라운지는 기본적인 주류와 음식을 준비해두었고 딱 무난산 수준의 맛이었다. 전망은 크게 좋지 않았는데 보스턴 커먼스가 가까워서 산책하러 가기엔 좋았을듯하다. 방의 구성은 다른 리츠칼튼과 유사했는데 시설 자체가 조금 오래된 느낌이 있었고, 헬스장은 이퀴녹스에 위탁해서 운영중이라 딱히 가보고싶은 마음이 들지 않았다. 다만 서비스 요청에 대해서는 가장 높은 점수를 주고 싶다

Ben Hotelling: Had an amazing weekend getaway. Hotel was super quiet at night. Service was outstanding! They went above and beyond at every turn for me, including the kids we left at home for the weekend.

Pat Bailey: The location of this hotel is excellent, and the service is unparalleled! The room manager, concierge, and doorman are outstanding. We have never experienced such exceptional service. The rooms are not up to the Ritz Carlton standard but the location and service makeup for it.

Fadolo: ~ Friendly & RespectfulRooms: 5/5|Service: 5/5|Location: 5/5 …More

Absolute BS: Everything here was perfect. Friendly staff. Room was beautiful!Rooms: 5/5|Service: 5/5|Location: 5/5 …More

George Allen: We will never ever forget this weekend. This will be a life long memory I have with my significant other. Thank you for such a personal experienceRooms: Incredibly well maintained. Gorgeous setups as wellSafety: Safe and discrete. You have so much privacy and the hotel has policies to go above and beyond for your privacy

Leonid Yelman: Love the place, the location is fantastic, great serviceRooms: Nice clean rooms comfortable bedRooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury …More

Wade Myers: Loved my stay.Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Yiwen G: Rather lackluster. Slightly 1999 chic, have to pay to use equinox gym next door, the shower needs improvement and need to move away from those small disposable bottles of toiletries. Terrible for the environment

Michael Nam-Krane: My wife and I went here for our 30th Anniversary. I know this is a pricey hotel but it's worth it! I looked around all over Boston for the perfect room. Only the Four Seasons on Dalton Steet has them. I have never fallen asleep in a bathtub until now. The room was spacious, clean and charming in a modern way. The staff was super nice and professional. If you can spring the price tag, this is the place to stay in Boston.

Dario Camacho: This the only way to describe it, The best of the best.Everything was perfect, service was unique and dedicated, location is awesome, views are astonishing and worth a visit as long as you can.I belive if not mistaken probably the best hotels in the entire world, I want to visit them all and enjoy all the amenities and service it brings to you.Hopefully I can comeback soon

Laura Iliff: I loved this hotel , the spa , the cleanliness and the location, walking distance to restaurants, pubs, shops, parks and attractions. The area is safe .Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury …More

Lisete DePina Ramos: Beautiful experience husband took me there!Gorgeous place lol

Daniel Marder: Exceptional in every way. I would live here if I could. Modern and fresh. Great staff, Great attitudes, lovely location, Superb restaurants on location. Love the tea, Love the Brunch, Love the Isakia! What's not to love, they treat you like they actually care about you from the moment you park with the valet. Please Tip everyone here very well they are a rare breed!Nearby activities: Close to BSO, Northeastern, Christian Science Church complex.Safety: Area is secureWalkability: Can walk to BSO through the passage way to the mall at northeastern off the street.Food & drinks: Very nice restaurants located on premisesNoteworthy details: Top luxurious accommodation with dining worth exploring.

Jacques Mathieu: Simply amazing.. check out the viewRooms: 5/5|Service: 5/5|Location: 5/5 …More

Jacob Poliskin: I am not one to leave a ton of reviews but this was a pretty crummy experience. The massage for 50 minutes that I asked the concierge to book me ended up being $265 dollars (crazy?), the view was not great, there was no iron in the hotel room, the breakfast options were overpriced. Food was subpar at best. The staff was great so I don't fault any of them, just not anywhere close worth to the price paid for staying here

PA_ resident: Staying at the hotel is a mixed bag. Good location, nice hotel room, but the amenities are limited. Room service was spotty, and if you want a cup of tea or a glass of wine, much of the day you are limited to room service.

Alejandro Jonathan Valenzuela Muñoz: ExcelenteRooms: 5/5|Service: 5/5|Location: 5/5 …More

Evil With An O: Me & my boyfriend stayed here for nye weekend. The bed is probably the most complete bed i have slept in 2022. In roomService is excellent, decent food. Everyone is pretty sweet. For the reason i took off a star, is because i have confirmed upon arrival that they have EV charger for my car. When i hand the car key to the valet, i requested again for my car to be charge, second day, i still doesnt see my car being charge, so i contact via the tablet again requesting my car to be charge. 2 hours later, still not being charge. Luckily, i didnt plan to go out, as i made a reservation to dine in Zuma only. After the 4th time contacting the front desk, my car is finally being charged.Also, the dog bed they provided, looks wear & tear. I am a bit surprise, as this is a 5 star hotel. However, my dog was in love with our bed in the hotel and seems to enjoy it a lot.So yeah, overall, it’s a great first time with 4 season. We will definitely check out another Four season location in the future.And thank you again four season. :)

Jenn Tran: Really poor service. Concierge staff is all over the place without continuity between day and night shifts. The hotel itself is nice enough but this is not four seasons service quality.

Shawn McGrath: Definitely an amazing hotel. Great for a night in the city and to get away.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury, Great view, Romantic, Quiet, High-tech …More

Vikas: My wife and I came there for a weekend with our newborn and their team was on top of it! I don’t think we waited more than a 2-3 mins for anything we needed for our soon. I’d you have a newborn, have no fear the four seasons is here!Thx folks, we enjoyed our stay very much!

Ghalib Zamir: Not sure if it’s worth the price tag! Stayed here for one night, it’s a great hotel, right in the Center of Boston and close to everything. Had no issues during the stay, but I wasn’t at the hotel too much to fully enjoy the amenities included. So if you’re paying the premium price to stay at the beautiful hotel, make sure to advantage of some of things they offer. I wish I got to try them so I can leave a full review.The hotel otherwise was great. Clean, spacious, felt new, etc! But not sure if I would personally stay here again.

Khan Family: Service at this hotel needs some serious work. We requested some of the amenities they have listed on their website for kids well in advance of our arrival and were assured they would be in the room. When we arrived they weren't there so we requested them again several times and each time were assured it would be taken care of and it never was. In addition we were charged for breakfast when we shouldn't have been. I inquired about the breakfast and was told someone would follow up and of course they never did.

Calen Riggs: I booked the classic room through Amex Travel and was promptly upgraded to a Studio, which is their version of a suite. Everything was well-coordinated and efficient and the entire stay from 4/24-4/29 was excellent. Everyone here were friendly and down-to-earth for a place that is on the higher-end in the city. Overall, just a pleasant experience and certainly a place worth coming back to.Rooms: The first impression of walking into the room was almost like walking into a library or a museum. The Studio I was in was spacious, clean, and rather opulent. The TV was modern (unlike a lot of hotels in the city), the fireplace was a wonderful touch, and the beds were rather comfortable. The mattress was on the stiffer side, but nothing to be upset about. What was also nice is the fact you can open the windows to allow fresh air in. You don't see that often. The bathrooms were also exquisite, as well.Walkability: The hotel is in Beacon Hill, so a lot of historical sights are within a 5-minute walk. Granary Burial and King's Chapel cemeteries are nearby and The Freedom Trail is essentially around the corner. Boston Common was also less than a 10-minute walk away, as well. The high-end shopping of Copley is also around a mile away and certainly walkable if the weather is nice. The hotel is in a great spot depending on what you are looking for.Food & drinks: Mooo is attached to the hotel and is accessible through the lobby. The menu is extensive, especially the wine - which is something they are known for. In terms of food and the quality everything was great. The Meatballs and Dumplings were amazing. The Beef Wellington, to me, is one of the best in the city. Mooo isn't cheap, but the portion sizes were large and everything was cooked properly. To me, it is worth coming back for.

Green Space: Worst airport pickup ever - 25 min looking for the driver until I managed to leave the airport. So regardless of the hotel (I did not arrive yet) don’t book airport pickup with the hotel, it is a nightmare.One more thing: the ride from the airport to the hotel was less than 25 min 😂😂.

Michael Nam-Krane: I had a huge legal case and I stayed here to be close to the court house. This is the perfect hotel if you are doing important legal work in Boston. The rooms are great to work in. The food is top notch. The locations to all the Boston court houses. "Stay here counsel," is my best legal advice.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury, Quiet …More

David Hale Smith: One of the finest boutique hotels at which I’ve ever had the pleasure of staying. Top service and amenities. Great rooms. Comfortable beds. Nice restaurant Moo on property too.

A P: I am a 24yo female. What started with a great evening with girlfriends at the property, ended up being terrorized and intimidated by a driver named Valentine Kogan who took me appart at 11PM and didn’t let me leave the hotel’s car service. He would stare and stand close enough to me that I felt he had an er_ction. He’s 70. I gave him money so he leaves me alone and I was able to run away.

Yana Saakyan: Beautiful hotel, excellent service, a lot of attention to detail. Thank you for making my stay so comfortable.Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Robert Hofmann: Really a hidden gem. Excellent room and the attention to service is one of the best in Boston. We travel also with our two small dogs and they treat them like Royalty! Its our go to hotel when we come to Boston. Beats hands down the other 5 star hotel down the street at double the price. Also, Mooo! Is one of the best steak houses in the Northeast and is attached to the hotel. Make reservations as books early. Great location, great rooms and best team running this hotel!

Stephen Oesterle: Great hotel. Wonderful attentive staff. Choice loation

ST: We have stayed at this property twice and absolutely love it! It's not a large high traffic place to stay. It has a quiet personal feel. The service is outstanding and in an age where going the extra mile to make guests feel at home is hard to find it's alive and well here. The in town driver service is amazing and the staff goes above and beyond. Thank you for another great stay!

Lisa Boston: I am as well one of the woman who escaped an attempted assault and was a victim of racketeering by a driver named “Valentine”. Strong accent, taller guy, intimidating vibe.I used to love coming to the hotel’s restaurant or bar as it used to be on my way from work.Some officers at the Boston Police are known to be shady and not do much with cases of assault or domestic violence, so don’t think the PD will do anything if you call for help. The police officers are misogynists and have a lot of “violation conduct” in their profile.The hotel does not operate objectively like a typical business. If allegations/with proof and correct descriptions were made at a 5 stars establishment like the Four Seasons or Ritz Carlton (that I know well) they would have fired the individual within a week. The hotel staff is very aware this happened as It’s impossible to invent such details, or a precise description.None of the young women who made the claims are related to the hospitality industry nor are competitors.

Kevin M.: Luxury defined. These guys know how to put it on. Highly recommended. Family and pet friendly as well. Location is outstanding and the fireplaces are a nice touch.Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Bob Faust: Unbelievable experience from the moment we arrived all the way to the moment we departed..the car service was extremely convenient and Mark and Valentine were exceptional and extremely friendly

Vin J: Very old property.. Walking distance from bay back station, convenient location but the room carpets are very old and feels like not clean. Lifts make too much noise. Avoid taking rooms close to lifts.. Concierge staff was very humble but they deliberately hide the fact that they will be charging a $25/night Urban destination fee which can be reimbursed against food and beverages. Why i mentioned deliberately because all my colleagues stayed there and no one knew about this. Bar is good and staff there was super friendly. Make the informed decision and do ask for your $25/ night credit.

goldentearsforyou: Highly disappointed in my latest visit to the Hilton. Upon arrival we were never told locations or times for anything (breakfast, fitness center, etc.) We were also not made aware of the food and beverage credit that came with the room (only found out when I was looking online after check out). Severally disappointed that there was no pool and there apparently hadn’t been one in two years. Also, the bathroom was so small you could not close the door without moving completely around the toilet, and it felt like there was a giant air bubble underneath the floor of the tub. This felt extremely dangerous as I almost fell several times while showering.The only redeeming parts of my stay were the spacious bedroom, the view of the city, comfortable bed, and staff. All of the staff was super friendly and made our stay more enjoyable. I just wish the rest of my stay could have been as nice as the employees.

Josh VanderLeest: Great locations and view.

Albert Pagano: Very nice hotel in a great location. Short walk to shopping, restaurants, etc.Rooms: 4/5|Service: 5/5|Location: 5/5 …More

Marissa Spencer: Beautiful hotel and great location for Boston Marathon. Terrible customer service. They wouldn't talk to us when we checked out and refused to let us show proof of cancellation of extra night. Now we have to dispute the credit card charges.ETA - in regards to calling the number to rectify the situation we have already done that with no success.

Deborah Mallar: Google search engine has this hotel listed as having a pool… I had an 8 year old very disappointed granddaughter.The hotel manager and Hilton honors manager said they couldn’t do anything… comp points or meals… because the information is not on the hotel web site.As a diamond member I do NOT recommend this hotel.

Rebekkah Beeco: Great location for convention center, restaurants, and shopping. I found the dark color scheme in the room with limited lighting to be dreary and made it less functional (difficult to see in dark suitcase, etc.). Bathroom was small but clean.Rooms: 4/5|Service: 3/5|Location: 5/5 …More

Russ: It was a wonderful area to be in. Rooms were great and spacious. A very helpful staff. And it was good location because of its proximity to everything I needed go to. Lots of restaurants around the area. Overall walkable area.Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Sarah Scully: Just ok… I booked with a special rate and was told after confirming my reservation that the special rate couldn’t be honored, by then, rates had increased everywhere and I didn’t have many options. The rooms are incredibly dark, and not super spacious. No microwave and the coffee maker is very outdated for the price. Ordered room service on my last night that never came. Had a few issues I took up with the front desk and got rude service. I will say that the bar staff is super friendly and kind. I expected more from Hilton as it is my go-to hotel.

Mara Dicenta: The staff and managers (Brian, Rene) are THE WORST. I was robbed right at the door of the hotel (my whole purse) and they not only didn't help me figure out after the shock, but they treated me in the worst way possible when I was alone in a city I didn't know!!! If you want to be treated well while traveling, DON'T GO TO HILTONRooms: 1/5|Service: 1/5|Location: 1/5 …More

Voyager Zhang: Decent hotel: shower water pressure is pretty good. Overall, ceiling too low, furniture too low end to be categorized as a 4 star hotel. Good gym, a fridge and a safe inside the room: room is of decent size for 2 people, but I feel it's a tad small as a 4 star hotel. A vent in the bathroom cannot be turned off, hence I am writing this review past midnight. It's impossible for me to sleep with vent noise this loud. Room is extremely dry, which made sleeping uncomfortable.

Ashe Christopher: I'd like to personally thank Kevin the Bellman for his exemplary service - we spent the weekend at this Hilton location for a convention and Kevin went ABOVE and BEYOND to assist with not only unloading and loading my vehicle, but transporting luggage to and from our room on the 25th floor.He greeted us every day of our stay when we saw him in the lobby and he truly made the stay special for us.

Jordan: The room was clean however the bathroom incredibly cramped and small with the toilet almost touching the shower and the sink, and the pillows are absolutely awful. Not a great night’s sleep. What really got me was the $65 parking on top of the already expensive room, ouch. I’m usually a fan of Hilton hotels but next time I’m in the area I’ll be looking around elsewhere.

Sheila Long: Shower was cold at 6am. We used the fridge and moved an item so we got charged. Lucky I checked out so I got it deleted. Mini bars are so 1990’s - this is a dated facility.Rooms: Room was huge - had a desk and office. We didn’t use it.

Bailey Rider: Priceline says this is a 5 star hotel. Uhm..wow, is that true? Hard, uncomfortable beds.. terrible pillows.. lights only worked half the time in the bathroom… outdated.. noise problems all night. The internet is incredibly slow. The location is amazing, that's about it. Pretty bummed that we decided to splurge on this hotel, it honestly was a waste of money.4/12/23 Edit- Laura thank you for replying to this review. I have reached out to you the through the email you supplied me. The booking was under my husbands name which I will gladly provide you.4/20/23 I called the Director of Sales back after I missed her call and was transferred and put on hold immediately. I never got in contact with them. They said they wanted to make it right, but they never did.

Liz Lobo: Such a great hotel! Not too far from everything, including the South Station for catching the subway or bus. Great service and beautiful rooms.

Peter DeWitt: Intercontinental has the poorest reservation experience I have ever had. Long hold times only to be transferred and wind back again at the same place. I gave a number for someone to text me back - and nobody did. If my experience with reservations is any indication I would think twice about staying here.

Andy Trout: Fantastic Hotel. Food was great.Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Dean Remy: Best place to stay in BostonRooms: High end. Superb.Nearby activities: Great location

Rentz FFG-46: The staff at the hotel treats us like royalty. So amazingRooms: 5/5|Service: 5/5|Location: 5/5 …More

Matt: Writing this review because of the help I received from Alessia, Kiara and the housekeeping staff. They found a ring while cleaning after we checked out and left me a voicemail, they were able to get the ring shipped back to my house. Above and beyond service from everyone I had dealt with hereRooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury, Romantic, Quiet …More

Luz Cardozo: Uno de los mejores hoteles, atención más que excelente!! Habitaciones limpias comódas y espaciosas.. tiene una ubicación que permite hacer un tour caminando...Rooms: Amplias limpias muy confortables,Nearby activities: Punto de llegada de la Maratón de Boston a 10 min caminando, metro a 8 min caminando.. locales comerciales a 10 min caminandoWalkability: Todo esta cerca..Noteworthy details: El dia de la Maraton de Boston, el hotel dispone de bananas para todos los corredores, y para todos los que finalizaron la prueba, les entrega un reconocimiento.

Mike Thompson: Great hotel, locationRooms: 5/5|Service: 5/5|Location: 5/5 …More

Tamar Reder: It was a great stay. We took a two connected rooms, as we were 3 adults and a child.The location was very convenient for getting to all the things we wanted to see or do, the Children Musium is just across the street.The service people responded to everything we asked for.recommending having breakfast included!ממליצה עם ארוחת בוקר.Walkability: ממוקם באזור מרכזי. חניה צמודה.

Jodi Bailey: Great location, very nice hotel!

Rachel McIntosh: Walkability: Right in the middle of Boston proper.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Great view …More

H Specter: Das Hotel ist eigentlich sehr schön und super gelegen. Was mich nervt ist, dass mein Sohn seine neuen Schuhe am Abend in der Lobby vergessen(im Ecken, kaum sichtbar) hat, am Morgen waren diese nicht mehr da. Als ich nachgefragt habe, hat die Dame kurz nachgeschaut und meinte, dass die Schuhe nicht abgegeben wurden. Es wurde weder nach meiner Zimmer Nr. gefragt, noch was es für Schuhe waren, erst als ich nachgehakt habe, wurden die Daten aufgenommen. Es wird wohl jemand vom Putzteam diese mitgenommen haben und es ist ja nicht so schwer, herauszufinden wer dort geputz hat. Man stelle sich vor, dass diese Leute das Zimmer reinigen, das sollte in so einem Hotel meiner Meinung nach nicht vorkommen!

Lisa Tibbetts: Upon arrival the front desk realized I'm a valued customer of 7 years and upgraded my room to a suite and offered me late check out - which definitely came in handy. The room was clean and offered complimentary water for me and my guest. If I had a question they had the answer! I'll definitely be staying here again.Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Stephen B: Parked in the garage here and had a very nice brunch before seeing a show. Worked out very well.

Corrine Manuel: Walkability: Everything you need is right outside of the hotelRooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Great view, Great value …More

Bruce: Perfect central location. Great service. The clam chowder is awesome.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Great value …More

Silvio Delgado: Hotel is very well placed and good part of personnel is quite nice. Room is quite spacious and was clean when arrived. Guest service is not good. Reception people think they are gods. For you only the rules. Very low valeu for money. Not enough features to compensate. Breakfast not included. No room service. How could at this level of price they don’t clean your room? Or don’t offer you a spoon if you ask for it? I heard from the team here and I experienced here: “we do not clean unless you asked.” Terrible experience with Hyatt.

David Bobrowsky: Loved the hotel and the staff were friendly and helpful. My only issue is that the hotel had a pool listed when we booked our reservation but it turns out that the pool has not been working since COVID and will not be returning. When I complained I received an email response from the Hyatt Regency Boston Assistant Front Office Manager and he said "... we have taken down all references and ads regarding the pool from our website to ensure that our guests have accurate information about our amenities. We apologize for any confusion this may have caused if you were expecting to use the pool during your stay." This did not help those who made a reservation before they took down the reference to it. Would I stay here again, absolutely! Was I disappointed yes, but I will get over it.Walkability: Centrally located in downtown Boston, did not take our car out of the garage from the time we arrived till we departed.

Cathy Montoya: Beautiful rooms, very clean. Very helpful staff. We especially liked the doorman- Orcho! He was very helpful, and fun to talk to! The only suggestion I have is an extra towel bar above the toilet instead of a picture, other than that it was perfect.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury, Great view, Quiet, Kid-friendly, Great value …More

Madeline Hsu: 在市區中心，周遭百貨、餐廳林立，還有7-11便利店，離地鐵也不遠，最重要的有一個可久留參觀的波士頓公園。是來波士頓休息的好地方。

Janet Martin: So far the rooms are nice. Close to a lot of food places. Would have liked to have a desk where I could work fromRooms: 4/5|Service: 4/5|Location: 4/5Hotel highlights Great view, Quiet …More

h82steal Yathunda: One of the best value in Boston for your money! Large rooms, great City view,! very comfortable beds edit last stayed multiple times 2022. Rooms were 150 more than before on average starting to look run down and lots of homeless in and around the building!

Kelly Ertmoed: We really enjoyed our stay at the Hyatt Regency. It's location worked well for us. It's only a few blocks off the freedom trail and the commons. There are lots of food options nearby and the walk to Quincy Market area is easy and safe, even at night. We are in Chinatown one night...just two blocks away and it was delicious! The staff at the Hyatt were really nice and friendly. The concierge was very helpful. We took the redline T to Harvard and easily used the Downtown Crossing station nearby. We walked from TD Garden back to the hotel in about 20 minutes. North end was a 15 minute walk. Beds were very comfortable. I wish the rooms were a little cooler and we could use the AC even in March but that wasn't the case. We had our windows open the entire trip to cool the room. Overall, we loved this hotel and would recommend it.