Best Apple Shops In Boston Near Me

Nikoloz Gogilidze: Excellent service and very nice interior

Nimish Bendre: The most awesome products with most awesome geniuses!

Tian Zhao: Helpful and knowledgeable staff. Jonathan strategically and patiently helped solve the cellular network issue on my phone, which eventually turned out to have been caused by the VPN configuration left by the old carrier. You made my day - thumbs up!

Sophia Mitte: Great Service- everyone was very knowledgeable concerning; size, price, set up difficulty. Great folks!!

Medi Center Consultorios Médicos: 40' waiting for attention. 🤬

Ignacio Gutierrez: The best

Giang Nguyen: Mufasah “lead genius” technician straight up lied to my face about battery repair. Claims that because my back glass is cracked they won’t be able to replace my battery. Back glass has nothing to do with it. Apple needs to check these peoples work dismissing simple repairs because it’s not profitable and waste of time

Paula Robles: THIS PLACE HAVE ROACHES IN THE FOOD DISGUSTING!!!!!!!!!

Tameka Phillips: Nice friendly staff that help me with my iPod

maria elisa Caro: Ecxelente ambiente,

Caroline Kerrigan: I enjoy coming here whenever I have the chance. One of the few places I enjoy shopping.

Michael Eisenberg: Staff is friendly but parking is very limited. Chestnut Hill is much better if you're driving. Seems like the the staffs' technical expertise has declined a bit - I'm fairly sure that an experienced staffer answered several questions incorrectly. My repair was also not completed by the quoted time, not even close. Nonetheless, the quality & price of their repair work made it worth the wait.

Erika Gonzalez: Los vendedores no son muy amables y por tema inclusivo debería haber al menos una persona que hable español!

Eoin Kenny: Great store and friendly people

Ricardo Vergara: The biggest apple store in America 🇺🇸

The Real World Channel: Mr. Neal!⭐️⭐️⭐️⭐️⭐️

David O: This is about Apple battery replacement. Apple allows you to book an appointment to specifically have your battery replaced on line .. you go in to have it done… then they don’t have it in stock…. They also don’t recommend going to Apple Authorized retailers.. after my conversation with David Hubblesworth. He told me if I want a “ different “ experience I should go to an actual apple location… but they won’t tell you if they have the part you need either UNTIL you are physically in the store. So lesson learned.. if you need to replace your battery be prepared to not have it done when you go in for your scheduled battery replacement appointment.

Cecille Lewis: I had bought the new iPhone 14 and we know how expensive that was . I had also purchase a usb-c cord band the the plug along with the phone in September 2022. Went to the store exchange usb-c plug that was under warrantee, I had the receipt of chase on my phone when I showed to the sale Clark at the door. Upstairs I had spoke to another clerk to try to exchange the charger but he refuse to exchange with one that was in the store. He told me will order a replacement but never call or email me to let me know it came to the store. A week lasted I was wondering what was taking so long I had called and emailed many times but no one knew what I was talking about. The following Monday I took time from my work schedule to go to the store and they told me they had cancel the order. I was very upset. Because I was waiting on it. They said they will place another order and asked them to call and email me when the item comes to their store.. I don’t understand why they cancel the order and did not tell me who is their costumer. I know they did not email or call me to contact me but they said they did. They even had the wrong number on file. I still have to wait 3-5 days again to get the product since I was waiting awhile.

Rose Oliveira: The best store, perfect managers, perfect employees, thanks for everything, Beautiful place.

Uğur Akın: Boston yatıların vazgeçilmezi. Apple hizmeti kıyaslanamaz gerçekten.

Katia Crisler: Bought a new computer, defective screen, stopped working spontaneously and they refused to replace computer, only refurbish it. Didnt pay for a refurbished computer, paid for a new computer.

Reuben Graff: I had the best experience purchasing a new phone after my last one of many years finally kicked the bucket. The technition assisting me (Anthony) was super knowledgable, kind and personable. He seriously took the time to help me and try to get me the best deal as well as figure out how to transfer all of my old data (even though my old phone was being a major problem).All in all great experiance thanks to the staff. Their kindness made spending alot of $ much more palitable.

Sam Polk: Just had a great experience at the Chestnut Hill Apple Store - my iPhone screen stopped responding to my touch within an hour of the store closing time. I ran over to Chestnut Hill on the off chance that the Apple Team could address the issue, or at least get me to a point where I could do my own troubleshooting. Not only did the team stay past closing time on a winter Tuesday to completely fix my issue, they went above and beyond by not charging me for the effort. Thanks again!

Alfredo GLS: Very nice but no parking

Reut Hendel: Amazing customer service! We had all our questions answered with kindness and patience. Special thanks to Nick and Jen!

L: Literally no sales rep who works here has any knowledge of apple products. Their advice was all superficial and they did not instill any confidence whatsoever. Always a pain dealing with Apple. Worst customer service I have experienced at a phone store.

Valdet Abazi: Very poor customer service. I ordered an iPhone online and I came here to pick up the phone at 10:20am. I was told that I have to wait until 10:30am. The store it is very slow and still they don't want to expedite the order. The lady asked the manager and looks like she didn't care to help out.

Hannah: Expect your purchase to break in under two years with updates and them to tell you it is the update “bringing to light” a hardware issue.

Patrick Scott Welsh (Pag): I love coming here - the team is really always super knowledgeable and also the manager really cares. He followed an issue I had through several attempts to get it resolved with the send away care team. Great atmosphere, well organized!I stay as little or as long as I like depending on whether it's a grab and go or just a stroll to see what the latest stuff does...

Robin Oak: David, in service, and Mustafa (his manager) were the least likable people I have ever worked with in an Apple store ever. We brought my son's brand new laptop in because the screen spontaneously stopped working. There was no damage at all to the device. After spending $1700 only 3 months ago, we were told it would be $420 as a starting place to repair it. They both stated that we were stuck having to pay for the repair or we could leave. With 6 grown children, I have bought more phones and laptops and desktops and AirPods, and iPads than I can count. I have been to Apple stores in Greenwich, Dallas, Palo Alto, Danbury, and Boston and have never had an experience like the one I just had. These two customer service individuals are way off brand and made an unfortunate situation a miserable one.

Taha şenel: iPhone 14 Pro Max 1TB Deep Purple için 4 saat yol geldik. 😊 Klasik bir apple Store

David Allen: Quick and easy. Just walked in and picked stuff up.

Mohammad Hossein Chaghazardi: Very bad checking in experience! The rep was not at Apple level customer service!

Dave Jamrog: Once in awhile you get a blue-shirt person who doesn’t get it.. but more than likely you will get a patient and hip service person. I love Apple everything, and I sometimes just go in there to achieve tech zen. Thanks!

Sergey: Unfriendly stuff. I was very disappointed with Apple after my visit to the store

José Manuel Ramos: No funcionan los juegos para los niños

Nicholas Franco: It is a typical Apple store the associates were very helpful.

Thomas Kolarik: The employees are always ready to help and the wait times are not long if you make an appointment ahead, I have been using this location as my main apple store for 2 years and I have had nothing but positive experiences here.

Carrie Walker: They were too lazy to help me with a basic icloud upgrade which I had a hard time doing as my iPhone was broken. Mark was Grumpy and reluctant to help.

James English: I had a bad experience at this Apple store. I took my iPhone in for battery replacement--something I have done many times at independent shops without incident--and they broke my phone. They gave me a new one, but it was a pain to re-enter passwords, reset 2FA, and other things like that. There's still inconvenience days later.Worth noting, too, that they would not give me my phone back to try to have it repaired elsewhere. So my experience wasn't just a mistake by a technician, but also intentional misbehavior (from my perspective) by store management.