Best Bathroom Stores Boston Near Me

Mayur M: Sarika Laddha from Kohler was a pleasure to work with. She is the consummate professional who is very knowledgeable and patient. She listened to our needs and took the time to explain everything so we can make the right decisions.I had a wonderful experience working with her and would highly recommend her to any new client.

Eutaw Street: Got stood up for the scheduled appointment a few years ago. Still feel particular about it

Hadley Dutra: Hafsat has helped me source and order plumbing fixtures from Kohler for numerous projects on Nantucket. She is always helpful and professional. - Hadley Dutra

Robb Van Marter: Hafsat was incredibly helpful, knowledgeable and kind. A rarity, for sure. It was a pleasure to have Hafsat guide me with my selections and in finding just the right pieces for my renovation. I look forward to working with her again.

Rita Greco: Kelly Bara is an excellent Kohler rep. She helped me through every step of my order and kept me updated with both emails and telephone calls. I will personally contact her for any of my Kohler needs in the future.

Necee Regis: I don't know how we could have redone our bathroom without the help of Sarika Laddha. From the moment we wandered into the showroom, looking lost and confused, Sarika guided us through the process of selecting every component based on our preferences and taste. She listened to what we hoped to create, and then worked to make it happen, dealing with us and our contractor. What could have been a stressful experience was made easy by her good nature and expertise. I highly recommend her!

Jim Gilbert: Sarika was an extraordinary asset in our bathroom remodelling project. She was very helpful and informative in the store, spending hours without exerting even an ounce of pressure to help us find the right array of furnishings, equipment and accessories. But her real value was in the support she provided during the 6-7 months period of construction, making sure items were shipped in a timely manner, answering numerous queries we had, and helping arrange installation schedules with our contractor. I recommend her highly to anyone looking for guidance in the design and execution of a bathroom project. The items she recommended are of high quality and functionality, and combined with Sarika's expertise and eye for detail are well worth the additional price.

Zique Sousa: I just wanted to thank Hafsat Ibrahim, for her help. You are truly one of the nicest and helpful sales person I’ve had

ann sweeney: Sarika from Kohler was fantastic! She is an excellent resource and sales person. She helped guide us through all the important steps of bathroom remodeling.She carefully ensured that our order was full filled in a timely manner despite the pandemic!She also helped troubleshoot any issues we came across and always followed through.We are very grateful for her help and expertise!

Karen Hirsch: Excellent Customer Service - Ron was great helping me find the perfect shower fixtures!

Ken Ben: I purchased a kitchen faucet and a water filter to go with it from this store. Turns out later that the filter does not work with this particular faucet. After discussing it with Kohler, they agreed to refund although it was past 90 days refund period. This was the second time I was using Kohler for a full-house renovation and I will be coming back for the third.

David Katz: Sarika Laddha is the BEST! We were kind of desperate, having bought the wrong toilet at another place, not knowing that we had a very small space. She was calm and efficient ... even when I called a few days later to say that I forgot to order a toilet seat. She is really terrific, and because of her, I'll be telling everyone only to buy from Kohler.

Justin Grosse: You need to go here and see Ron Smith. I specifically came on here to write a review for him. He was outstanding and so patient with all of the questions I asked him. He had great recommendations and even drew a diagram of something to explain the difference between a pressure balance valve and a transfer valve. Don’t ask for anyone else but him and you will walk away relieved and happy to have received such outstanding customer service. Thank you Ron!

Stephanie Carrigg: I worked with Ron at the Boston location. He is a dream to work and collaborate with.I did a full remodel of my kitchen and main bathroom. Ron helped me to pick out all fixtures for both.He provided great information and assistance on decision making and communications for delivery was smooth and seamless.Highly recommend and would work with again.

Richie Liu: The store has decent selection and great display. What's more important is their service. Make sure you look for Hafsat when you are there. She was fantastic. She made sure I understand everything I'm choosing and gave me no pressure at all while making decisions.

Marion Robinson: Hafsat is knowledgeable, helpful, and very easy to work with. Whenever I have had a question, she has responded promptly, after doing sufficient research to answer. She has also helped me with design issues and color choices. It has been a pleasure to work with Hafsat.

chris benson: We placed a complicated and detailed order, Hafsat was organized and responsive, a pleasurer to work with... great customer service.

Fred Newman: We renovated 2 bathrooms during COVID. Our decorator recommended the Kohler Signature Store so that we could do one-stop shopping for all of the fixtures, cabinetry, etc. Ron Smith was the designer at Kohler who worked with us throughout the process. He was outstanding in helping us make the product selections, providing us with detailed documentation, keeping track of back-ordered items, handling changes, and just being a pleasure to work with. I couldn't recommend Ron and Kohler more highly.

Evan Spencer: It was a pleasure working with Sarika Laddha on our bathroom remodel, she really helped us by showing us what options we had and helped us to zero in on what we really wanted.

Dale Holman: Ron has been terrific. He knows all the details about every product in the showroom. In addition, he is easy to work with and gives excellent advice and direction. I am an interior designer with 45 years of design experience. Ron has been exceptional.

Clorinda Civitarese: THe worst customer service I have ever encountered, starting with Katherine Schuler , who won’t return phone calls since February 2021, and to her manager Debbie who does not like to return phone calls. It is not even a warranty or defective product issue. I just want to purchase something. Shame on Frank Webb Co and his staff?

Nola Bola: I’m shopping for a light fixtures for my new home and decided to drive out from Boston. I can’t believe there was absolutely no customer service. As I was walking around looking at the fixtures not one sales person offered any assistance. I was the only customer in the store so they did not appear busy at all. Just sitting at their desks looking at computer screens.What a difference when I went into another nearby shop where I was greeted almost immediately and asked if I needed any assistance. I was very disappointed by Frank Webb Home, total waste of time.

Maia Laing: Today my mother and I planned to visit this store. As my parents are remodeling and I am in town visiting after the passing of my grandmother this past week, this was something we looked forward to doing together. After being in the store for 15/20 minutes we were not greeted or asked if we needed help. My mother stated she was ready to go, I knew she was disappointed by the experience.I went to speak with the manager who was in the store the whole time and one of the people that also did not decide to greet us. She mentioned that they were short staffed.We were the only potential customers of color. There were two other groups of customers in the store and three staff present.

Elizabeth Caruso: Lovely displays, easy to see everything.

Carlos Gomes: Great experienced help

Alexandra Dobrowolski: Working with Steve has been an absolute pleasure. Not only is he super responsive, he is incredibly helpful with designing and picking out everything bathroom related from shower heads to faucets to doors etc. Gut renovating 3 bathrooms during COVID hasn't been easy but Steve has made the process as seamless as possible. If an item is out of stock or backordered, as many have been during this crazy time, he searches for the most similar option and doesn't stop looking until he finds something that I like, all while offering amazing prices. He has been far and away the best vendor I've worked with during my gut renovation (and during my real estate career) and I can't recommend him enough. His products are beautiful, his customer service is A+ and he goes above and beyond to make sure his customers are happy and taken care of. Thank you for everything Steve!!!

Gio Poles: Bob and Steve are the best, stop in for professional help and service!

Joel Austin: Customer Service was horrible....Women on the phone was unfriendly and unhelpful. I was only asking a simple question about what they might have. I was looking for something simple and only wanted to know if they had it. She was rude and abrupt. won't be going there!!!!

Sofia Briskin: The store’s design is pretty, people who work there are nice and helpful. I love Parcelanosa’s quality. They are global leader in the innovation, design, manufacture and distribution of Tile, Kitchen and Bath products, Porcelanosa endeavors to be the industry leader by providing trendsetting cutting-edge designs of unparalleled beauty and refinement, uncompromising quality, technologically superior products and dependable services to its clients. I already have tiles from this company in my bathroom. Now when I decided to renovate my kitchen, it wasn’t a question where I’m going to by tiles.

David Leaf: Wasted 20 minutes on the phone with a sales rep who knew very little. Their prices are also crazy high (as in double!) compared to their competitors.

Deena QK: Consultant who helped us was very pleasant and helpful

Amy Kearns: I love my appointments with Jesus! He's always bringing fresh ideas to the table and going over all the finer details, ways to install to create interest and showing the newest items. As a Designer it's critical to surround myself with passionate trades people like him as there is a ton to know about plumbing and tiles so having someone who speaks it fluently on my side is key.

David B: Few points to be aware when dealing with Porcelanosa:1. Delivery is $150. If you order for example tile and cabinets then you will pay this fee twice.2. They don’t have any tile in the showroom, so for any extra tile you will need there is wait and delivery fee again ($150)3. There are no returns to showroom as well. So, for any returns Porcelanosa will take 20% restocking fee and you pay pickup fee ($120 I think).In addition, one of my countertops was damaged and was not delivered. This became clear to me only after I opened container on the day of installation. Apparently, they knew about it, but forgot to order new countertop, which forced me to source countertop locally because of the time crunch.Basically, for premium price you are getting inferior service.

A B: Amazing service and friendly staff. Their products are of great quality and the contemporary style suited me just perfectly. I have found my go to tile store!

Kristen Wright: Beautiful showroom and selection. Fantastic tiles and kitchen and bath design options. Friendly and helpful staff

Kevin O'Driscoll: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueTong liu was a great and helpful designer at Norfolk . I am looking forward to doing business with them again in the future .I Highly recommend Tong and Norfolk kitchen and bathServices:Remodeling,Kitchen countertop installation,Custom kitchen cabinet construction,Kitchen design,Kitchen cabinet design

June Anselm: Malika Minor was our designer and she gave us excellent customer service. I would recommend her to any and everyone. she is very customer friendly and knowledgeable. she represents Norfolk kitchen and bath very well. thank you Malika for a job well done. we appreciate youServices:Kitchen cabinet installation,Kitchen cabinet design

Nicolas Pena: Positive:Professionalism,Quality,Responsiveness,ValueMerry & Team we’re Greta to work with! Highly recommend

Ben Bressel: Positive:Professionalism,Responsiveness,ValueMerry was instrumental in helping us design a wonderful kitchen for our clients. She's been a pleasure to deal with.Services:Kitchen design,Kitchen cabinet installation,Kitchen cabinet design

Michael Bellefeuille: We worked with Malaika Minor on a kitchen renovation project, including the overall layout, cabinet selection and finishes. Malaika offered excellent recommendations and made several tweaks to help us stay within our budget while ensuring that we got the features, quality and look we wanted. She got back to us promptly and made sure we got our cabinets on schedule (no small feat with the current supply chain and labor shortages). It can be daunting purchasing something as expensive as cabinets, but Malaika made the process stress-free and fun. We recommend Norfolk and Malaika, specifically, to anyone looking for a kitchen designer.Service:Kitchen cabinet design

Md.Arnob Khan: It's really good ,

David Fargen: From the very onset I developed a great deal of trust in NK&B based on the people who helped bring my renovation project to fruition. My Project Designer (and early project facilitator), Malaika, has a strong sense of style and was able to guide my selections of cabinets, flooring, and accents. She guided me through choices that were in my financial comfort zone. The new extended and widened kitchen peninsula is my dream pasta making counter; the subtle, gray-veined quartz countertops take the design to another higher level. Malaika helped me choose a floor covering that is perfect for my sunny and large multi-room kitchen space.The project management under Dean and Jason really confirmed my belief that NK&B is a reliable, competent, and timely working organization. My circumstances were such that I couldn’t be at home for most of the construction, and yet through phone and texts, I was able to stay abreast of the construction. They were terrific at keeping me informed of the ongoing status of the project. Project management selected competent sub-contractors where necessary.I am very satisfied with the cost and quality of the entire project. It helps to have a good understanding of desired outcomes and likely outlays. NK&B Project Estimator, Dave, did not low-ball the work estimate. He was thorough in his assessment of the needed work. The final walk-through punch list was completed efficiently and with great accommodation.When I returned to Boston after my extended family leave, it was like walking into a new place! I’ve lived here for thirty years but my “retirement nest” couldn’t be more beautiful.NK&B is the real deal! They might not be the biggest in Boston, but trust me, they are one of the best! With NK&B you get the benefit of working with a leading Boston Regional company without the feel of a huge national chain.Thank you, NK&B team for your work and dedication.Services:Remodeling,Granite countertop installation,Install flooring,Kitchen countertop installation,Tile work replacement,Kitchen design,Plumbing fixture installation,Kitchen cabinet installation,Kitchen cabinet design

Marilyn Chase: I LOVE my née kitchen!! l want to acknowledge the exceptional customer service we received from Kevin and his son. They were professional,knowledgeable , and personable. We appreciated having them in our home and most especially appreciate the beautiful job they did installing our cabinets. The Chases

Suzzette Waters: Went for a kitchen remodeling design and it is taking a long time to get something that is not ridiculously priced.

Stephen Williamson: Great selection

Sue Struzik: Not a single person in kitchen and bath design when my husband and I arrived. We went there to purchase a bathroom vanity and medicine cabinet. Woman was so rude! Couldn’t even give us 10 min of time. Had photos, measurements in hand and even the cabinet sample we wanted. She told us they don’t carry that line and it’s listed on their website. I got the “I’ve been here a long time” line. We said we could go with another cabinet line but wanted something similar. She was very short and curt. No reason for the attitude at all. See you later. Taking our business elsewhere and I would recommend anyone reading this to do the same. Unprofessional!

Scott Ross: Helpful, informative, professional staff. Very competitive prices (from my experience), I would highly recommend.

Keyanna Williams: Great prices

Earl Smith: Merry Ao did a excellent job assisting us with our decision to buy and arrange our cabinets , counter top and backsplash in our kitchen.

Peter Cosgrove: Good spot. Does the job with minimal fuss. Easy to deal with

drummerboy67: After a horrible experience with an online order for a bathroom vanity which never came I called Norfolk who told me they had some in stock at their Mattapan location.Rick who I dealt with was awesome as he helped us find the vanity we liked. It was Saturday and their warehouse in Braintree was closed which is where sink top was. Knowing I was eager to get the the unit installed that day Rick drove to Braintree and got us the sink! My only regret with our bathroom project was that we didn't go to Norfolk in the beginning. I would highly recommend them, they have everything you need for any bath or kitchen remodel in any price range and their customer service is top notch.

Christina Gervais: Your receptionist was very rude on the phone from your boston office and im upset. I called 10 minutes ago regarding a project including the kitchen and bath remodel and she was very abrupt stated the price assuming I cannot afford it and hung up on my face. I dont appreciate it and you just lossed a customer. I would give no stars if i could im very upset

Wise B.: Expensive but knowledgeable and great designs.

Robert Harris: I worked with Merry and Norfolk team on the remodel of three bathrooms (including the master) in my new home. She also helped design a banquette for my kitchen. Merry was a pleasure to work with - very creative and excellent taste. The crew, led by Mike, was very professional and timely. More importantly, they were good at communicating with me, which was very helpful. Ultimately, the finished product was beautiful. It was a very positive experience overall, and I would highly recommend Norfolk to anyone considering a kitchen or bath remodel.

Exlus Bennett: It's grown over the years and still improving. Always find helpful and knowledgeable staff.

Jim Levinger: After visiting all of the kitchen and bath suppliers in the area we found the best selection for high end fixtures at splash. We also got excellent service and support. Barbara who was our sales person was extremely knowledgeable and helpful. She also gave us terrific design advice that we really appreciated. Splash had by far the nicest showroom but for the items we purchased, their prices were actually better than the other firms we visited

Tanya Perry: Near been there

Lisa Putney: Nice showroom, but apparently we weren't worthy to be spoke to. Went down the street to Frank Webb, great showroom and they were happy to help us. They will be doing our bathroom renovation.

Joseph Bates: Fantastic selection of products in the showroom. The best selection anywhere in Boston. Wonderful merchandising. All ruined by horrible, horrible, horrible customer service. We have been many times and every time it has been so bad it is inexcusable. examples include unable to get help even when the store is empty, rude treatment of customers and sales associates who never followup. Ownership must be asleep at the wheel. We would have purchased here many times were it not for the horrifically bad service. Now we just use the store to see all the options and then go purchase what we like elsewhere.

Ashleigh Jones: Horrendous customer service. Obviously sales person was unaware I am a member of the trade, but either way I was treated with disregard and rude, short answers with no actual assistance. Left without obtaining a quote. Will never shop here or advise clients to.

Dixie Morse: I have to tell you - Brandon at Splash has been amazing to work with!!! We are renovating a house and Brandon walked us through the process - everything we needed - vanities, taps, showers, freestanding tubs - even a great kitchen faucet!! He was so professional and responsive! He was great at getting the ‘roughs’ delivered when my contractor needed them. As I realized I needed more items - like under mount sinks Brandon advised on options AND the ones we selected were cheaper on Splash than any website! We worked with Splash when we did a renovation about 16 years ago and Folks like Brandon are why we came back! Thank you! Splash is a super showroom and a GREAT one stop shop for everything you need!!

MARCIA PESSANHA: Get inspired at this Amazing place, if you are looking to build a high end kitchen or bathroom!

M W: Don’t buy KWC Lune kitchen Faucet and know you won’t be able to return a defected faucet to the store until the manufacturer authorized the return. I found out a hard way. The first time when I called the store after my newly purchased and installed KWC kitchen leaked, the first sentence out of the store is to call my my plumber and it was my plumber’s fault not installing it correctly. After my plumber’s second visit not being able to fix the leak, i finally found Jeff at the store who was more helpful than others willing to order repair parts, which is the reason I gave 1 star here. However, the replacement pieces did not fix the leak. And my plumber found more issues as the spray head not working appropriately either. The store ordered more replacement pieces after we submitted videos but one of the replacement parts was on backorder. I requested a new kitchen faucet replacement but the store refused. My plumber made a total 3 visits at this point and I asked the store to share the plumbing costs or send their store plumber to fix the faucet. The store never acknowledge or responded on my request for sharing the plumber costs or send their plumber for the repair. I was eventually notified I could return the faucet almost two months later after my purchase. The backorder repair piece ironically arrived after I bought another kitchen faucet elsewhere and my plumber installed it. It was a Kitchen nightmare for 2 months having to deal with a problematic new KWC kitchen faucet and the store.

Madyson Lemburg: I had been looking around a few different places with my mom while we’re remodeling and decided to go with splash for a few reasons. The show room was beautiful and staff seemed to be knowledgeable and friendly even though it had been a pretty busy day. there was a slight hiccup with our order the manager Sandra handled it well she was caring and quickly handled the issue while reassuring my mom and we ended up having a good experience!

Irina Ramiel: Very disappointed .I bought a kitchen faucet what was disfunction in couple hours .I hope I'll return it without any issues .Keep you posted.Unfortunately For now this place deserves only 2 stars .

Devavrat Shah: Terrible customer service. I have been there thrice now and I am convinced that they're going to go out of business in few years if not before. Good news - there will soon be closing sale :-)

Maureen Roberts: No one was willing to help me today

Deanna Dusseault: Great place

Beta Zed: Nice salespeople. Just beware ordering Duravit. I was told 6-8 weeks for delivery of a bathroom vanity, but after 8 weeks I called to ask the status and Duravit said it might be 15–16 weeks. Not sure why it takes 4 months to build a 2’x2’ wooden box.

Andria Rose: I had an incredible experience! They’ve updated their showroom and it’s the most beautiful one around! My husband and I have been debating about updating our master bathroom and we were not sure if we could afford Splash...we were so wrong! The sales woman was incredibly helpful and made me feel so comfortable! She helped us find exactly what we were looking for that met our budget! I couldn’t believe it! This place will pleasantly surprise you!

PU: I'd like them to rename their store "Plopp"I am a plumbing contractor they sell customers high-priced junk The markup is incredible

D S: Very poor customer service. Unpleasant receptionist.

SunnySideUp Always: My order was delivered to the store, but no one called me. The store is enjoyable to walk around, good selections of modern and classic styles.

William McCallum: Beautiful selection - often set up in working configurations such as working faucets that are actually connected to water - and expansive showroom. However, we had a strangely confrontational and disputatious salesperson. We're in the midst of an enormous renovation and so have show-roomed all over the Greater Boston area (Yale, Ferguson, Design and Innovation Center, etc.) and haven't encountered anything like this before. So, poor overall institutional philosophy or one bad apple/one person having a bad day?; YMMV, dear reader. In other essentials, the prices are hefty, as one expects in Newton, in some cases about 30% more than you might Google. The trade off, of course, is that one should be benefitted by good floor and back-office service, but we didn't get that far.

KHALED KHALIL: Poor customer service and no follow up for a very nice store! We dropped the plans after speaking with the associate and we never received the quote back as they promised, not even a call back.