Best Bluemercury Stores Boston Near Me

Kate Albert: Finn saved my life. Best staff.

Roxanne Trombly: I had a frustrating customer service experience here. Bluemercury is infamous for horrible customer service online. Perhaps this store is following policy. I would not shop there again. After spending more than 400 dollars on product. Not good.

Cleo Hu: Go-to place for skincare products shopping, people there are professional, knowledgeable and friendly (gives out lots of samples).

Andrea Jackson: Don't walk. Run in! Yesterday Lynne Elle convinced me to try an "aggressive facial." I left feeling amazing; later that evening, I went to dinner, and I received so many compliments on my skin. Brow tinting is a must-try! It usually takes me about 15 to 20 minutes to draw my eyebrows on perfectly. I woke up ready to go today!

Grace: The lovely ladies at Bluemercury are well educated on the products, professional, personable, and overall the sweetest people I've met. My personal skin routine is the M-61 line; it has cleaned up my skin so much better than any other products I have used!

Kerry Krusell: Super rude staff.. like mind blowingly rude. I spend a lot of money in here and am consistently treated poorly and I think it's really sad. You shouldn't need to spend a lot of money to be treated with respect... but somehow still that doesn't even inspire decent customer service. Will not be shopping here anymore. It gives pretty woman vibes. Not a good look. Get over yourselves and be nice.

AJ Sisodia: Post on behalf of my wife. Extremely disappointed and can't believe this is the type of service provided.This is the first review I have ever posted, because candidly, its just not worth the time. However, I am willing to make an exception for this store. I first went to this store several years ago when we first moved to Wellesley; there were multiple salespeople milling about and talking to each other. When I walked through the door, they looked at me, and then looked away and kept talking. I am not someone who needs help in a cosmetic/skin store so I let it slide, but was surprised that not one of them greeted me. I went to get the product I needed (La Mer moisturizer); there was none on the shelf. I walked up to a sales person, who still ignored me, finally I said, "Excuse me?" and a woman turned around. I asked if they had any of the La Mer in the storage drawers, and she shrugged and said, 'Whatever we have is out." Then promptly turned back around to her conversation. Keep in mind, this is a $375 dollar moisturizer and for what it's worth, I had just gotten off work and was still in a suit. I left, and as I walked out the door all I could wonder was my god, if this was my experience how do these people treat customers who aren't dressed well and buying extravagant skin creams. I did not go back for two years. Today, I ran out of a product I needed and the online shipping options were terrible. I knew it was carried at this store, and still debated whether I would rather go-without than give them any business. I decided that maybe I should give them a second chance. When I walked in, same experience. At least 3 employees, all looked up then looked away. One was on her phone, scrolling through. I will note that again, the products were not well stocked. I grabbed what I needed and walked straight to the register, where I waited.....and waited.... and waited. Finally, a woman looked at me and said, "Do you need to check out?" What else would I be doing?!?!?!?! She then rang up my purchase, did not make eye contact once, put it in a bag, and handed it to me without a word. She did not greet me, she did not thank me, she did not make eye contact with me. I could not have been more of an inconvenience to them.Overall, I have to say that this place has given me two of the absolute oddest shopping experiences I have ever had. It goes beyond bad....its just weird. I literally have had consistently nicer experiences at the DMV than this store.