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Sewing machine store
1. Sewing and Vacuum Center - Belmont
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· 20 reviews
89 Blanchard Rd, Cambridge, MA 02138
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david lee: Good
Samantha H-G: Ronnie was incredibly helpful and patient in helping me choose a sewing machine. She was kind, sweet and very thorough in talking through the features of the machine and let me video her threading the machine so I could refer back to it again rather than reading instructions in the booklet. She was very encouraging and said I could come back and ask questions if I needed help figuring out the stitches if I was working on a project.
chimi changa: Horrible place. Unhelpful, rude, dismissive. Went to another place and they're night and day from this place. I have talked to other people who confirmed that Sewing and Vac is the worst of the worst. HORRIBLE customer service. Ronnie promised me sewing lessons just so id purchase a machine. She was NO help. She and her son Russ are very odd people. I brought my machine in that i purchased from them and they dismissed my concern. Brought the machine to a different place the next day, and they diagnose the problem immediately and resolved it. This business is known in the industry for their sub par customer service. Stay as far from this place as you can. I learned the hard way. Hope this helps someone from not getting scammed like i did.
Jeremy Thompson: They are very friendly and knowledgeable about the business and had the part I needed.
Charlotte Heim: Saved!!!... by David's knowledge and coaching at the Sewing & Vacuum Center. I am a "maker" sewing an unusual sandwich of neoprene and lycra. About 15 months ago, David worked with me to carefully select a machine that met my stitching needs and my budget. I spent at least an hour sewing my materials on a broad range of models in his store. About a month ago, my machine started acting up, causing all sorts of production issues. Today I brought my sewing machine back into the Sewing & Vacuum Center and David patiently listened while I described the issue. Within just 10 minutes, he helped with solve the problem with just a bobbin change! THANK YOU David!!
Arnab Bhattacharyya: Efficient and professional service
mary wells: Very friendly and patient and knowledgeable service while I was learning about different sewing machine options. I decided to buy a machine while I was there (had not initially planned to buy today) because of the great service and machine options and opportunity to come back for instructions on how to use the machine features in the future. Thank you.
Wilson Diaz: Really helpful service & sales.
alex c: Bought a sewing machine and took classes here. The people seem a little different kind of strange but the mother and son are very knowledgeable. The mother is particularly nice and goes out of her way to please. Ill be back for more materials and classes.
james olsen: Getting plenty of information about a future purchase. Very nice woman who I spoke too
Kat Dobbins: This is a rather severe edit of what I consider to be a rather severe review. I don't like to leave such reviews, so I've edited this review to be more concise and helpful.I arrived for the first class in a 4-part series of beginner sewing classes. There was no one there. The lights were off and the door was locked. It was very disappointing, exacerbated by the fact that I busted by butt to get to that class. **I've needed to care more about my work and my health than delivery a payment to an out-of-the-way physical storefront location within business hours during which I hold said job that I need to care about.** I prioritized attending this class but Sewing & Vacuum Center did not prioritize me as a customer/student.There are a few simple things the Sewing & Vacuum Center could have done to prevent this.1. Allow people to register and pay for the class over the phone or online. There are many ways to pay via the internet and many of them are easy to set up.2. Post your class schedule online. If you had simply done this I would have known to come the next week this whole situation could have been avoided.
Jane Dalton: So friendly and helpful
Ann Boyajian: I had a wonderful experience at the store. I came in needing to replace my old damaged sewing machine, and Ronnie spent a great deal of time with me discussing my specific needs and finding me the right machine.
Ann Whitney Freeman Sands: I got a wonderful new sewing machine here w a trade in. As well as helpful information.
Coz Teplitz: The folks here have been very friendly. Still, the $15 limit for use of a card is ridiculous. I know credit and debit card rates are hardest for small businesses, but come on, enter the 21st century. Amazon will ship me everything in your store - including things far below $15.
Plamena Petrova: The worst possible place where you can take anything for repair!! I had to wait a MONTH AND A HALF for them to replace one part of a vacuum cleaner under warranty. In the meantime I had to keep calling the manufacturer and these people wouldn't give any status updates. Not to mention the rudeness of the staff!!! They'd also claim to have called me to give me updates when I haven't received a single phone call. Last but not least, their address is wrong on Google maps cause apparently they moved but you've got no way of knowing that unless you read the sign on their door after you've already looked for parking for half hour and paid!!
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Sewing machine repair service
2. Ann's Fabrics Inc - Canton
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· 54 reviews
235 Turnpike St, Canton, MA 02021
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3. MR. SWEEPER SALES & REPAIRS - Boston
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· 17 reviews
1900 Centre St, West Roxbury, MA 02132
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Anthony Schiavo: I’ve always had great service here! They were very helpful when I was buying a vacuum.
Margaret Merrell: Mr. Sweeper is great! Recently I went because something got stuck in my vacuum hose. They fixed it right on the spot, with no charge! Wow! That's wonderful service. Another time my vacuum hose broke. They didn't try to sell me a whole new vacuum cleaner, they went to the back, found a used hose and sold it to me for a very reasonable price. I am so impressed with how they work to keep old machines going. This place is the best!
Julia Dias: Mr. Sweeper is one of the places I recommend to anyone in the cleaning industry. I was fortunate enough to meet the owner and his son who now is in charge of the store. Derek, the son, has great knowledge with vacuum's and the repairs he offers. His services is quick and they have great customer service.
Lauren Abbott: Came here with clog in our vacuum. Well they were amazing took our vacuum right away and unclogged it in under 10 minutes! Amazing place ❤️ Scott thank you so much 😊
Mikaela Araujo: Went to Mr sweeper for the first time today to fix my vacuum. Derek provided knowledge and fast service and earned me as a customer!
Alejandro Hernandez: My girlfriend and I went to Mr Sweeper to get our first real vacuum for our new home. The owners Son, Derek, was incredibly knowledgeable and let us try out a bunch of different machines and thoroughly explained the differences. We went with the Sebo D4 based on his recommendation and he gave us a generous trade in discount on our old shark. I highly recommend this family owned business for all your cleaning needs due to their friendly and personalized service. Shop local!
Elizabeth Edwards: I sought and received excellent advice about purchasing a sewing machine. It’s been several years, and I still love the machine I bought.
Joe Faillace: Great vacuum cleaner store!
Lori V: Was so impressed with the knowledge of the staff here!! They were extremely efficient and definitely customer service orientated!!
Jessica Breare: I have an older dyson animal that I brought in because I had taken it apart to clean and couldn’t get one of the parts back on correctly. Had to leave it overnight which was fine. The next morning Mike called me and told me a part was missing and he couldn’t fix it without the part. No part was missing. Went and picked up my machine. No charge. I spent less than 10 minutes on utube to find a video demonstrating how to fix it. Did it myself and it now runs great!! Should have done that before I went to Mr. Sweeper. I would have paid him for his labor. All he had to do was look up the schematic to see no part was missing. Mustn’t want to spend time on older vacuums? Who knows. Oh well, I gave him a chance.
Bruce Perry: They repaired my vacuum on time and for the estimated price.
Diana F: I notice my review has been removed, so I’m attempting to remember details to repost. Essentially, this business wants to sell you their products, not repair them. They strung me along for months by keeping my sewing machine while I thought they were repairing it. They had excuses every time I called! They then told me that they had some nice sewing machines that I could buy, but I just wanted my older machines repaired. I wouldn’t give these people the time of day, much less give them my business. I ended up getting back my two machines and having them repaired in four days at another place closer to where I live.
K Engdahl: I brought my Kenmore sewing machine in to Mike and didn't think he had the bobbin mechanism I needed. He went down to his storage area and I was delighted when he returned with the part. I'm back in business for only $14.95.
HCX: Fast service. Friendly. Support local small businesses.
Ehren Foss: Pointed out I was just using the vacuum incorrectly, instead of needing a repair. In and out in 10 seconds. Highly appreciated!
Susan Daly: Mike was very helpful, curious, and professional. I dropped off my old Brother machine that I had bought 15 years ago from them. He called and told me that it would cost more to have it fixed than to buy a new one. He explained exactly what was broken, and I agreed with his analysis. I will be buying a new one from them soon!
Eve Tyler:
Elbert m. Sharpe jr: Great staffing and knowledgeable on the vacuum industry. The way bussinesses used to be before the Giant reatale.
Lex Light: Owner was super-helpful and did only the work needed without tacking on or pushing extra services, and he made sure that my vacuum was in perfect working order before I left.
Peter Bottéas: Excellent small business. Store manager Mike is extremely knowledgeable about his products and gave me honest guidance in my choice of a vacuum cleaner according to my needs. Prices easily match or beat the Internet. Some of there friendliest and most helpful sales help I’ve encountered in Boston. Support this independent merchant! I’m moving out of Boston, but would gladly drive back in if ever I needed another vacuum cleaner, an accessory, or one of the other products that he sells. (BTW, great selection of sewing machines.)
Holly Dobbs: Mike helped me unclog my Dyson in minutes, and said it was complimentary. Thanks you are the best!
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Sewing shop
4. gather here - Cambridge
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· 112 reviews
1343 Cambridge St, Cambridge, MA 02139
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Dan T: I received a gift card for two classes at Gather Here for Christmas but have been unable to actually sign up for any of the basic classes. They only allow 4 slots (which sounds nice, more personalized attention) but they fill up almost immediately. I have no idea if I'll ever get a slot in a class, which means the gift card is useless.
Jessie Micallef: Staff was super helpful and friendly. Surprisingly large selection for a "local" store, especially with fun patterned fabrics, cross stitch kits, and embroidery kits. I'm looking forward to returning soon for more supplies and checking out the classes schedule
Rowan Johnson: Store is catered to people too inexperienced to realize they’re overpaying for basically everything in the store, especially patterned quilt fabric and yarn. Paltry selection of patterns of any kind. Classes are not worth the money if you aren’t a beginner. Owner still requiring everyone to wear masks in 2023. Decent if you need one or two small things and you’re in the area or want to window shop for inspiration but not a place to buy a quilt top’s or sweater’s worth of supplies.
Jonathan Che: Cute store, great selection, excellent community vibes inside. Staff was super helpful and patient with my beginner questions. Note that masks are currently required (disposable masks available at the door)
Vivian Cheng: I loved visiting here with No idea what I’m talking about and walking away with a bunch of tools to learn a new skill for life! What a cool shop with caring, talented team Ave amazing fun tools and all-natural fibers that appeal to all crafty characters. I am amazed I didn’t walk out with more fun projects to try, there’s just too many cool things to choose from.
Molly Ruggles: A wonderful store, great staff, excellent selection, a very nice addition to Inman Square. As noted by others, the pricing is quite steep. But perhaps that is what's necessary to support small businesses.
Kayla Caulfield: I stopped by gather here today for the second time (first time was this past August). I came by today to pick up specific items for an introductory knitting class that I will be taking next January at Cambridge Center for Adult Education. I was not at all familiar with the items that were on the class materials list and a gather here employee was incredibly helpful in helping me find the items as well as described them to a beginner like myself. The other employees I interacted with were kind as well.There's so much to look at in there- they not only have individual materials but also have starter kits for various types of fiber projects.They have completed projects on display such as tote bags, and as I was looking at them, I thought to myself- I want to make that! I hope to score a spot in a sewing class soon (which I've heard go quickly). They're a fantastic small business to support.
Andrew Smith: Nice shop. Good selection of fabrics. Enjoyed seeing the the long arm in action. Got several good ideas for using with our long arm.
melinda athey: Great selection of embroidery kits!
Inness: What a sweet little craft store! Bunch of sewing machines at the back.
Sarah Tweedie: Beautiful selection of fabric, helpful staff
Brian Twitchell: Lots of small kits for beginners. Yarn and fabric and some craft supply tools. There was even a class or gathering for embroidery or something when I went recently. They have a rewards program, helpful staff, and require masks to help support their community's safety.
StarSixSeven: Wonderful little haberdashery. They don’t have all of the ancillary tools you may need but what they do have is leaps and bounds better than your typical chain store
Ava French: The staff here are wonderful and I loved taking a class as a refresher for sewing!
Alyssa Smith: Everyone is very helpful and considerate here, and my dog loves to say hi to the staff (we both love that Gather Here is dog-friendly). Wanted to also say thank you for requiring masks! There’s so much we don’t know about the long term effects of covid, but we already know that masking can help vulnerable members of our community stay safe. I’m so glad to see one of my favorite places taking a stand and saying that vulnerable people are worth protecting and the pandemic isn’t over!!
Catherine Berry: Absolutely enjoyed my recent visit. Pleasantly surprised at the beautiful fabrics, variety and the exceptional quality. Ah . . . and the notions!! Definitely will add this shop to my list of favorite haunts for my quilting supplies.
Kate O'Leary: Great selection, wonderful staff.
t c: Son liked the place. Great/friendly service, selection and good prices. He bought some yarn for knitting.
Sarah Welch: This is a great craft store with tons of neat little notions. I'm a knitter, and I appreciated the selection of yarns they had for a store that's not just dedicated to yarn.
Ruthmary Weinger: Such a wealth of great kits, gadgets and beautiful fabrics! I love visiting this store.
Annabel Smith: Learned to knit here and haven’t stopped since. I’m in this store like at least once a week. Really nice staff and beautiful products. Kind of expensive but more than worth it for the amazing quality. Definitely come here if you want to learn knitting (or other fiber crafts)!!
5. Marie's Sewing Center - Stoneham
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· 26 reviews
200 Main St, MA-28, Stoneham, MA 02180
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6. Stitch House Dorchester - Boston
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· 21 reviews
846 Dorchester Ave, Dorchester, MA 02125
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7. JOANN Fabrics and Crafts - Saugus
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· 680 reviews
1073 Broadway, Saugus, MA 01906
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8. Sewfisticated - Boston
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· 181 reviews
735 William T Morrissey Blvd, Boston, MA 02122
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Sewing machine repair service
9. MR. SWEEPER SALES & REPAIRS - Waltham
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· 34 reviews
443 Moody St, Waltham, MA 02453
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Yaroslav Rykal: Very pleasant and fast service. Definitely will return and recommend this place!
Rach L: Had a really great experience here! My vacuum broke and they provided a very reasonable repair estimate, fixed it fast, and it works great again! Super friendly and polite staff. Nothing but positive things to say.
Ramon Martin: Took an older model Miele vacuum in because of an obstruction that I could not clear. The salesperson had two other customers, but he took the time to figure out and clear the blockage. He did not charge me for this. I was quite impressed. Thanks!
sue lee: Recently my vacuum cleaner seemed to lose suction power. Changing the bag didn't help it. Looked into the hose and saw it was clogged up. I called Mr. Sweeper and was informed that they could unclog the vacuum. The young man who took care of my vacuum was very courteous and helpful, he unclogged the hose in less than 5 minutes, checked to see that the vacuum had regained suction (which it had), and then informed me there was no charge for this service. I highly recommend Mr. Sweeper, they were polite, efficient and thorough!
Mike Hines: Had to travel to find a vaccuum cleaner service center that would handle a warranty concern on a Meile canister vaccum for someone who had not purchaased from them. The level of customer service blew me away as before I even had the vaccuum all the way in the store 2 associates greated me on the customer facing side of the counter. I demonstrated the concern, left the vaccum and was called 2 days later to say that it was ready for pick up. The concern, in my eyes, wasn't really a warranty concern but they addressed it free of charge. If I have the need in the future I won't look for another solution Ill just drive the 45 miles to Mr Sweeper.Thanks again,Mike H
Allison Pelosi: I wouldn’t trust my sewing machine to anyone else! The team at the Waltham store is the absolute best! They were able to troubleshoot my machine today and the kind and knowledgeable repairman not only touched up my machine but gave me tips along the way. This is my “go to” for all of my sewing machine needs.
Jennifer Perry: Called at 4 p.m (they close at 5) to make sure they sold seeing thread for Andreas I needed to be hemmed for a wedding tomorrow. The gentleman was extremely professional, friendly and knowledgeable.Got there at 4:30 and I will admit I was surprised at just how impressed I was with his professionalism, given he was younger than I had expectedHe sat and helped me out, with a smile. Even though he was well aware that the sale wouldn't be over $6-8.He also answered questions about the vacuum models and I was just so impressed with his knowledge about each product in the storeDefinitely went above and beyond and explimfies small business personalized service.Derek was a rock star
Sebastian Lena: Quick and easy repair of a clog we had in our vacuum. Staff was awesome and super friendly and was able to help us right away.
Karla Giakoumis: I don’t use my sewing machine on regular base just few time a year . I did pay $130.00 for a tune up and same noise my machine had . The noise continues call to complain nothing happened. Customer service very poor .
Jacqueline Goldman: My vacuum wasn’t working, so I brought it here, and now it really sucks! Five stars.
Robin Capello: I was in recently and happy to meet another Son. I was informed of my options and I tested them on my type of floor with different debris.They took in my old machine to part it out for the repair shop and I received a compensation. My new machine is powerful, compact and light weight. Shop local.
Eran Livneh: I took a blind lady to get a new vacuum cleaner for her apartment. Derek was extremely helpful and helped her find a vacuum cleaner that would do a good job cleaning and would be easy for her to operate. They even exchanged her old vacuum cleaner for a generous credit and some freebies. Great experience most importantly, she’s extremely happy with the purchase. Good to see a local shop that can still provide this kind of personalized service.
Madeline McNeely: This store is fabulous! Derek unclogged my vacuum hose and was so kind and knowledgeable.
Walter van Dusen: Derek was amazing to work with in our purchase of the amazing and German made Miele Complete C3 PowerLine. We got lucky that the two customers ahead of us purchased the same model so we heard the options. Having in stock is huge plus family owned since 1984. Extremely suggest Mr Sweeper if you are in the market for well vacuums and repair in house.
John Parkinson: I have had the pleasure of dealing with such knowledgeable staff at Mr. Sweeper. I have the Nellie mop and it works incredible on my hardwoods and tile. I also have The Miele tri flex. The Miele is extremely powerful for being compact and transitions from floors to carpet.Great customer service and friendly staff!!
Alex Brander: I walked in last weekend and immediately received help setting up my sewing machine! Very helpful and a pleasure working with the staff. Will definitely be back!
Emily Rodrigues: The service at mr. sweeper is unmatched, the staff staff is helpful, knowledgeable and friendly! They ensured me the sebo d4 is worth the value and I couldn’t agree more! The soft brush is great for hardwood floors and the top handle pulls off into an upholstery tool perfect for the couch and small corners. I’ve always had an upright and I would never go back after having a canister style, i’ve never had a vacuum work so well. We since added the miele tri flex to our collection and mounted it to the wall with the kit it comes with making charging it, vacuuming with it and re mounting it a one handed process. I can’t say enough good things about mr. sweeper waltham! 10/10 you guys rock!I never thought I’d actually enjoy vacuuming! It feels good to have a clean house and even better to shop local!
Lori V: The staff here is so friendly and knowledgeable and service was fantastic!! I would highly recommend this store!!!
lisa snyder: Mr. Sweeper never said “hi” to me. Really hurt my feelings.
Liz McNenny: Recently I've had the pleasure of dealing with Derek and Alvaro, staff members at Mr. Sweeper.I wanted to see if an old, much used and loved Riccar, an all-metal, very heavy, sewing machine could be restored to service. Derek helped tremendously by coming out to my car to carry my machine from the parking lot into Mr. Sweeper headquarters.From the time my machine was brought into Mr. Sweeper until I got the call from Alvaro who examined, tuned, oiled, and patiently reviewed pointers designed to optimize operation and results, I have experienced customer service which many might think is a relic of the past.I heartily recommend a visit to Mr. Sweeper, not only for repair needs, but also to survey an extensive inventory of sewing machines and vacuum cleaners, reasonably priced, and experience knowledgeable customer service.Not sure why Google posted a 4.4 star rating when I gave a 5 star rating to Mr. Sweeper; maybe Google will address that oversight ;-)
SidbreDeRuhles: Super nice people very knowledgeable I bought a vacuum cleaner from them years ago I’m going right back to them tomorrow. They have they are very hard to find mm bag type vacuum cleaners
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10. JOANN Fabrics and Crafts - Lexington
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· 223 reviews
43 Middlesex Turnpike, Burlington, MA 01803
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Lucy Markelz: Huge selection of fabrics and I'm always able to find what i need.
Marcio Werneck: Ótimo
Samuel Donovan: This is my favorite Jo Ann’s to go to. They are always super sweet, and they know me by name now!
Maribeth Lazich: Nice end-of-season sale prices on holiday merchandise. The employees are happy to help you use your coupons.
James Lake: The young cashier who's name begins with an H is by far the nicest person on the planet, extremely helpful and patient. She directed me to the aisle for the item I needed. Amazing staff and customer service here.
Dave F: Friendly staff. Found nice boxes on sale for Christmas.
Sheila Galvin: Over priced everything
Ann Pendleton: I always enjoy going to JOANN'S. There are wreaths, or you can DIY. There is jewelry (my favorite) obviously lots of fabrics and so many crafts. Go in and enjoy!!
Alexis Ferguson: The customer service here is great! Just a head's up though you guys should probably adjust Your hours on Google. Google States you are open at 9 AM but when you get to the store it's posted that you guys don't open until 10 AM which is a little inconvenient.
Debbie Sullivan: All employees were very helpful & pleasant
timothy leary: Plenty of Products here
Sasha Ray: Nice selection, but don’t dare show up 3 minutes after they lock the doors at risk of being screamed at.The store is good. Employees need to work on their people skills. Yelling to communicate isn’t necessary or kind. I go to this place sparingly because of the employees’ lack of decorum.
Bob Chandler: Great store
Alex Martin: The store is nice but understaffed. The employees there are too few to handle even small rushes so you may be waiting a bit in line. Huge footprint so you're likely to find what u need if joanns carries it.
Hass Oyibo: Store is understaffed and what little staff they're do have is rude and incompetent.
Ethan Shao: Amazing store
Leah Klein: Anything and everything you need for all types of crafting. They have a great selection of fabrics for sewing clothes to upholstery. Small selection of yarns but everything from jewelry making to Cricut projects, floral arranging and even baking and candy making.
Dexter WhyIsALastNameRequired: The staff is super friendly and I got huge savings on autumn fabric!
Bandita Joarder: Would not assist with cutting fabric in half that I purchased previously. Manager was blunt and unhelpful.
Olivia Kasamba: Nice customer service 👌 👍
Max C.: Excellent store
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Sewing shop
11. JOANN Fabrics and Crafts - Natick
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· 334 reviews
244 Worcester St, Natick, MA 01760
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Sewing machine repair service
12. Beverly Sewing Machine & Vacuum Cleaner Company - Beverly
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· 41 reviews
414 Rantoul St, Beverly, MA 01915
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13. Parisi's Sewing Machines - Danvers
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· 10 reviews
57 N Putnam St, Danvers, MA 01923
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14. Wayside Sewing - Marlborough
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· 22 reviews
1021 Boston Post Rd E, Marlborough, MA 01752
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