Best Cheap Wood Cookers In Boston Near Me

Alex Ollmann: EDIT - Revised my review after a call from Beth, she was fantastic. I had been unhappy with their 3rd party install team and she was able to respond immediately to resolve it to my wife and I's satisfaction.The fridge runs great, the sales experience was easy, 100% would come back now.

Ana Reyes: The New England Appliance staff exceeded my expectations. I walked in at 7:30 am a few days before Christmas and a nice woman greeted me and assisted me until Tom the salesman arrived he assisted me with my purchase promptly as I had a short amount of time to get to work that morning. And Then I got the call that I will get my Refrigerator before Christmas. Thank you all so much for a great experience buying experience. From the sale to the delivery you did not disappoint.

Ahmad Thorley: Mom and pos appliance store. Serving the community for years.

James “Destination Delights” Cheatham: Lot's to choose from

Bethany E.: This review was five stars until my most recent purchase from NEA. So far we've purchased two washing machines, a dryer, and a refrigerator here, and our experience with the first three were great. I felt like the salespeople we've spoken to have always been very knowledgeable and have never tried to upsell us for a bigger commission. Until our most recent purchase, I felt that the follow-up customer care was also great. When our washer purchased in 2019 wasn't leveled correctly, NEA found someone to come fix it. When our dryer stopped working, the salesperson helped me diagnose a blocked vent duct over the phone. Recently, I purchased a top freezer, bottom refrigerator after my fancier side-by-side (purchased at Lowes, long story there) burnt its compressor after three years. The salesperson I worked with really helped us find a refrigerator that maximized our space and even had a water line...BUT he failed to mention that all refrigerators of its kind ship with their doors opening a certain way AND that the doors must be swapped before delivery. This being the second refrigerator I've purchased in my lifetime, and the first that didn't have the teeny side-by-side doors, I didn't think to ask about swapping the hinges. When delivery day came, the deliverymen didn't even level the fridge, leaving it sitting at an angle from side-to-side. Once they left, I discovered that I couldn't open the door all the way because it hit the kitchen island. Because of this I can't even open one of the produce drawers all the way or move the shelves. Apparently I trusted the salesperson a little too much, because this is now my problem to fix at my expense. NEA wants $160 to have this fixed, even though the salesperson admitted over the phone that he should have checked at the point of sale about the door hinge. I'm moderately handy, but I simply don't have time to do this somewhat involved project and the instructions from the manufacturer are terrible. Not to mention, I need the $160 to pay for the food to fill this fridge, with food prices being what they are.New England Appliance should change their tagline to "Our mistakes are your problem."

jennifer trapani: Can not express enough how amazing John and Jim were that delivered our fridge to the second floor today. I live in a 100 yr old house in Dorchester which didn’t make it easy to manuveur around corners and doorways. They made it happen and were so efficient! Worth every penny for the delivery fee! I had nothing but problems with Lowes And still had no fridge after three attempted deliveries only for them to ring bell and drive off.

Eddie phelan: Jim and John our delivery and installers exceeded our expectations. Carried a fridge up 3 flights, took off two doors , removed the “ old oversized “ refrigerator and you would not ever know they were there.5 Stars everyday. Don’t forget Dave , best salesman we have dealt w in a long time.

Nadine Schwab: Bought a fridge, when it came time to install, installer showed up looking high as a kite, broke a water valve under my sink and didn’t tell anyone. We found out later when it eventually it flooded my kitchen and water broke through the floor and into my basement. Company took NO responsibility whatsoever. Spent almost a year trying to get them to pay for the repairs.REPLY to owner: Whatever you say. I know what I experienced and it was nothing short of a nightmare. Also, we eventually got your insurance to pay (after almost a year of back and forth)--which ultimately places the fault squarely on that end. Save your empty words for someone who doesnt know better. You are only trying to save face for this business. Your business is awful.

S Kelly: It was awesome to see and make purchases while saving money 💰

Emmanuel Tex.: Just wanted to say I had a incredible experience with you guys. From sales to delivery. The two guys you sent John and Jim were amazing and extremely helpful with my elderly mother. They did the delivery fast and efficient I couldn't believe it. Was worried at first because the fridge was big and my door ways are pretty narrow. John took it apart down to the last screw on a 100 degree day I felt so bad but he got it in and I was very impressed. I'll never shop at big box stores again. They even helped my mother who is 86 sweep and clean behind the fridge after they pulled the old one out. Thank you new england appliance!!!! We will definitely be back and I'll be telling my family and friends about the wonderful experience I had with you guys. Hard to find stores that take their job serious these days. These people are pros and care about the customer which is a HUGE plus! Keep up the good work and Thank you again!! 5 stars!!!!! 😊

Timothy Shanahan: Have purchased many appliances over the years here.

Shayna G.: I have not purchased anything yet but the salesmen were very helpful without being pushy

david rivera: Highly recommend them! Skip the big box stores and get personalized service and pricing.

Peter Scalata: Whenever I need an appliance I go thereAnd we're talking 20 years and they still stand up to their standards great people to work with Babe great product never disappointed

John Richardi: Nice products cheap and discounted due to scratch and dent

jakie coakley: The service was great

Mark Kittredge: GREAT deals on appliances. Great staff.

Crypto Kev: I went in there and purchased Fridge, Stove, Microwave, Dishwasher, Dryer, and Washer. Justin S. helped me purchase all of the kitchen appliances and George C. helped me purchase the washer and dryer. Both of these gentlemen were great from start to finish. Their customer service was A1. Whether you're buying one appliance or a lot, absolutely no one has better prices than New England Appliance . I did heavy research. They literally beat everyones else's prices. Eric W. was also super helpful and patient when I came in like very week because my items were on back order to check when they were coming. Excellent place with excellent people. Can't go wrong. Highly Recommend.

Lianne Bruce: Love that place! Have not been there since I was there 35 years ago with my first husband who has since passed but he was still in the computer. I put my new name and my new fridge and they even have delivery now. I love Them! ❤

Heather Finerty: **UPDATE: I received a call from the manager, Beth. Beth was beyond kind and understanding. She listened and took immediate action to pick up the refrigerator… THAT morning! The credit was issued the next day! Thank you very much for your help, Beth!**We are extremely unhappy with the lack of customer service, lack of follow up and seemingly disregard for a customer.The salesman, Eric was wonderful…bought a side by side refrigerator, was delivered in a very timely manner. The refrigerator doors were left crooked… called and they sent out a repair man to fix this problem. When I got home from work… the doors were still crooked and now one of the lights didn’t work and there was an extremely loud noise coming from the refrigerator sporadically. Called again… was told the reason the doors were crooked was because we had food on one side and not the other. We had No food inside! Then was told to put food in … even though I kindly expressed my disbelief.. I put food in… NOPE!!! Called and explained the situation… was told that the light needed to be replaced… something about the wires… by this time I was done. This was a refrigerator that was supposed to have 2 little indentations on the screen of the water dispenser. Called… said I wanted it picked up and returned… too many problems. Went in to the store to see if they had anything else… nope… so return being done. Great… NOPE! Today is August 24th and they tell me… we can’t pick it up until SEPTEMBER 3rd!!! When I told them that won’t do… I need the credit and the fridge picked up earlier than that so I can put a fridge in my kitchen.( I have kids and need a refrigerator!!!)They tell me that I can drop it off!!! SERIOUSLY!!! Was supposed to get a phone call back from a manager… nope!I am so disappointed and feel like once they got my money… they just don’t care 🤷‍♀️

Linda M: Not my favorite place

renee bird: Sharing my experience of a RUDE employee that apparently needs to be spoken with behind closed doors. After being yelled at over customers in line today in garden the women then proceeded to tell me not to go back to her area. I have never been so disrespected by a business employee in my life. I'll be calling today to speak with a manager.

ChrisG: This location has suffered for the 20 years I have lived nearby. But in fairness, so has the Lowe’s a half mile away. There are better HD stores in Walpole, Watertown, and Dorchester that stock more and better inventory and have better customer service.

Mr J: Why on earth put the gift cards right in the middle Of the 4 self service checkout stations? You can’t get a cart past someone checking out in the first 2 stations!Update - the gift cards moved to stand in-between the last 2 checkout stations, so if someone is busy there you can't leave!Final update - the gift card rack is back somewhere useful and no longer in the middle of the checkout stations! Way to go!

Lu Gonçalves: Moll of men lol

mike donahue: People are wonderful

E.J. Bing: I have never been so disrespected by an employee in my life. I was looking for weather stripping when an employee was walking down the aisle. I said “excuse me ma’am, do you have this type of weather stripping?” (I showed her the picture on my phone from your website. She asked another employee who stated it was in the aisle I was in. I kept looking and a minute later, she told me to check the aisle next to it, which I believe had pneumatic nail guns. I looked and of course it wasn’t there so I went back to the original aisle. She looked at me again, ROLLED HER EYES AT ME, and said in an extremely disrespectful manner, “I DON’T HAVE TIME FOR THIS, YOU NEED TO FIND IT YOURSELF.” My jaw dropped. I couldn’t believe what I just heard. It took every ounce of my composure to not scream in her face who she thought she was talking to like that. I bit my tongue and asked the female employee in the paint department who went out of her way to search the computer to find it. Turns out that particular brand is only available on your website. I thanked her and went to get the original employees name. She was manning the self checkout but her name was not written on her smock. I’m making sure to document this in writing and will be contacting the manager by phone.

John de Lellis: Above and beyond to help me find what I needed. T. Kelley was a great help!

Sarah Napadensky: All diy building necessities

Juan baez: Budn lugar

Inessa Madorsky: Excellent customer service! Special thanks to Kevin, a brilliant and kind associate who helped us with loading an oversized purchase in our SUV.

Gina: Home depot is always a great place to find what you need for your home and other things. You can not ever go wrong shopping there.

Robert Prodigalidad: It's my Toy store,

Wilfredo f. Rivera y Ramos: Lacks the things I need, every time I go I walk out empty handed

carlos suazo: All for the house

Rob Hnasko: They sell stuff you need.

Yanick St louis: Great place to shop

Gregoire Dorfeuille: Staff is very helpful and I normally find the items that I'm looking for with no problem.

Jam l: Clean and Great selection!!!

chris Winston: Couldn't find nobody to help me was a pain in the butt

nghia tran: This place nerved delivery on timeDon’t ever trust them when you need for deliveryWait your time for nothing people 🤔

Justin Joseph: Ordered something. Estimated in-store pickup 2-3 days later. No notifications or updates to the 'Order Tracking'.. 2 Weeks later, still can't get a soul at the store on the phone.. corporate says can't help. Calling the bank for a refund.

Samuel Sprangel: Over the course of two days I have been on hold over the phone for 2 hrs calling about an order. Customer service is not a priority at this Lowes

Mr J: Easy to order. Hard to get delivered. Fence panels delivery date came and went twice so far. One week later still waiting. Weirdly my buddy who lives down the street and ordered the exact same items got his the next day. Tried calling. Held for 3x15 mins. Dedham Lowes needs more staff. There's no customer service!

Ob Perez: the world store ever I ordered some Chair and a table and these people are the worst I order these for my Mother that's 81 years old birthday party. I will never use this store againThe problem started when I ordered these products! the first day was delayed with no notification or phone call. So I have to hire another company please share for her birthday surprise party. Then I have to call the corporation to be able to get somebody in touch because nobody but nobody answered that phone in the store I'll wait for almost 4 hours on the phone. When I didn't know what happened and why they changed the day.Then they changed the day to another day that can be at home. On top of that; the delivery people couldn't open a box to get two chairs out for my mother. Because she couldn't open herself. So I have to hire another company to be able to come and open a box to take two Chairs out. because I live off town I couldn't get to her if not I will do it myself.These have been the worst experience ever and I will never buy from lowes again. So this day I still waiting for somebody to call me and say sorry but I know that never going to happen. Your customer service is the worst in the store.

JEra Newton: Pretty cool place, staff was helpful, nice and courteous.

Connor Franklin: i see Dr Chatterjee , she is the best Doctor i ever saw, she is so caring and helpful , im so glad to have her.

Shawn Pacheco: Sending a messenger pigeon or smoke signals and you'll have the same luck as calling the store. Was on hole for 38 min then hung up on. Called back 7 times and no one ever answered. (on a Friday at 10 am).

Mike Powers: I enjoy their plant department. Blows away home depot prices , care ans selection.

April P.: If I can vote for negative stars, I will definitely give 5. We ordered online pick up order two days ahead and came here when they told us ready to pick up. HORRIBLE EXPERIENCE AND WILL NEVER COME BACK!!!!! They prepared my order all wrong, deleted things they cannot find w/o any notification (which later I found my self on an super unorganized shelf!!!) later when I went to check out, one staff told us it cannot go thru self check out and directed me to the other end side of the store, where another staff who was totally in his phone, told me he cannot do it BC HE JUST CAME BACK FROM VACATION AND CANNOT LOGIN SYSTEM and asked me to go back to where I came from! They just sending me back and forward. Finally managed to check out, took me an hour for a 5 min expected run. NEVER RECOMMEND and now I kw why HOMEDEPOT always wins on the market.

Timmay Lars: Lowe's Dedham is one of my favorite stores! Gigantic selection, great tools (I like Craftsman), and the honor Vets with 10% discount and preferred parking.

Jack Arsenault: They are a little short on help at night. Employees that are there are very helpful. Manny in hardware and tools is an excellent example.

David: This place should close, always short staffed, if you call and need help with anything forget about they pick up the phone and hang up on your face, if you have a delivery be prepared yo wait a least 40 minutes they never change no leadership here at all

Chris Bailey: Staff are lost, pick-up counter was dysfunctional, completely negating the concept of a line.

Bill Davis: I do not use self-checkout...i refuse to...it's a job-killer...what's next? Am i stocking the shelves,unloading trucks,etc....i won't be shopping at Lowe's anytime soon.....BOYCOTT!!!!!

Joe Enfield: Lowe's never proved wrong. Always a good experience.

Cynthia Oldfield: I went on on a mission to find some bathroom and closet lighting fixtures. Deandre could not have been nicer and more patient with my questions. He even made sure I had the correct special light bulb. Lowe’s should look into cloning Deandre as an employee. By far the most helpful Lowe’s employee I’ve ever come in contact.

E H: One star is too many. Charged me twice for the same $1300 order and when the second charge (on a debit account) was declined they cancelled the order. Calling them was zero help as well. A whole day of selecting appliances and parts wasted. I’ll never do business with (B)Lowe’s again.

Alex Gordias: Lowes is simply awful

Gina Imbaro: Really like this store. Not busyFound what I needed

Bolt Lock and Key: Worst customer experience at any Home Depot I’ve been to.

Cesar Castro: 👀

John Angelone: The worst customer service. Been calling for over an hour to get help with rental tools that did not work. Didn’t even get a person. Will be telling my credit card company to not process the payment.Edit: finally got a person, not in the department I called. They said they were transferring me and hung up. I repeat customer service doesn’t exist here.

Steven Bouchard: This location is fancy they even have a real ceiling. Must be nice to be in the rich neighborhood.

Benjamin Lieberman: One thing I have to say is they botched my receipt. They tried to work with me and said if I needed to do a return I could via my credit card but you still expect a receipt

J Ko: One of the worst places to deliver. Don't come here unless you have plans to ruin your whole day. I delivered the plants. The new floor manager, Muhammad, a very arrogant, angry, anti-business man who said he wouldn't accept, his excuse was that there was no room for them.After talking to some of the staff who wanted to help me, but when they found out that I had already asked him, they left saying that he decides. So there was a possibility to unload them, but he refused to do it..Finally, I called the main office in Atlanta, who convinced him to take the delivery.

Terence “Terr”: Conveniently located, with everything you need to spruce up the inside and outside your home or apartment

Dan .Theman: Your typical Home Depot. Self service with help from roving Employees

Santos D E Castro: Everything for repair and build any home

David: Always short staffed, it takes them 1 hour or more to get you unloaded

Mr Perry: I had to scream for help because there was some bald guy at the service desk being aggressive towards me. I took a picture of him and posted it on the photo section

Julia Manghis: If I could give 0 stars, I would. Currently doing a kitchen remodel through them and it's been a nightmare - avoid at all costs. At every point something is wrong and between HD, the "project management" company they use and contract it out to...it's a mess and everyone is pointing fingers. Best part when I asked to speak with a district manager, the order specialist told me to go "find the number myself" since he didn't want to escalate it any further. Worst customer experience ever.

Nero 4: It’s was great

Darwinsom: We were doing a renovation and ordered butcherblock for a countertop. They gave us a specific time to pick it up the next day. It wasn't any of the ones we wanted but it was all they had in stock at the location and we were constrained by time.Nope, they "couldn't reach it." We ask "when then?" Time given. This time, we call. Nope, not yet, it's behind too many things. Wait shopping. Go home. Come back.This totally messed us up as we were selling the property and ended up installing it, but no time left to do other things.No apologies, just "business as usual" I repeat they were supposed to have it in stock [inventory] but why give a time The Following Day if you can't actually sell it?!One star for a bad experience? That bad experience cost us money. And my renovators had to be paid for going back and forth.There are only a few people who can actually help. Older guys and they're great. But when you finally find the one of two max you that you need they're swarmed with customers.It's hard to find wood that isn't cracked. In general they are stocked though unless it's a sale & I get that.Check out: cashier allowed a customer to "oops I forgot something. Then the shopper was gone for 5 minutes. There wasn't much & nothing heavy that had already been checked through. I wasn't the only one in line there were two more behind me. I got uncharacteristically angry. I got glared at.Returns are efficient. FYI if you're a casual shopper, check the contractor area. Things are cheaper but the same. The garden center has good sales. Be ready to haul your own Christmas tree and mulch. Oddly, they will help you to your car. There's room to pull up.It's very frustrating in there. Go for the circular items.Oh and they block the disabled aids.

Stephen D England: Nice place to shop for things for your home for both to bill and repair Home Depot all the way

Merejo Herm: Great friendly Crew.

Bayron Mejia: Me encanto muy amables. Y atención. De primera. Muy ordenado. Amplio stock

dEDa Deda: I go to home depot because they offer 10% off for veterans. Now they require that you download an app to get the discount. I let them know I don't have a phone capable and they say you can't get the discount. Before all that was required was showing a military/veteran ID card.The staff have very little to know knowledge about trades, building, construction, etc. I often end up explaining to them how things work. Also had to explain to two different cashiers how to do a transaction (I'm a former employer from over 10 years ago) because they didn't know how to use their own computer.

Jack A: Average Home DepotSometimes you find someone to help you

Sidney Burger: Great for solutions to home improvement/repair. From the smallest to the largest job. Friendly helpfully people. Definitely recommend.

M Ansari: Cleaned, organized, reasonable prices, convenient location. Staffs and workers were very helpful and friendly. Faster than expected checkout

Health Enthusiast: Cheaper than home depot, especially with the lowes credit card 5% discount but there are less people to help you in the store

Chris Demmons: This lowes location is decent the one in woburn is the better of the two in my opinion.

Nicolle Dananberg: The customer service at this store is very poor. While I understand that the staff may not have expert knowledge about construction and the products they sell because I'm sure they do not get paid enough but, I still expect better customer service. I called ahead to ask if I could have a 10-foot butcher block cut in half, and was transferred to the wood department. The person I spoke to said it could be done, but warned me that the edge might be a bit rough. I agreed to this and planned to sand it down myself. However, when I arrived at the store, I was told that they could not cut butcher blocks after all. I was frustrated because I had specifically asked about this before making the trip, and now I was left with a 10-foot piece of wood that wouldn't fit in my car or apartment. The staff did not offer any solutions, so I ended up canceling my order. I am extremely disappointed and frustrated by the lack of basic problem-solving and communication skills demonstrated by the people I spoke to. As a result, I don't think I will be shopping here again. It ended up working out because I found less expensive better quality and a higher quantity of butcher block at home depot. So I guess I should thank the rude employees.

W P: Very nice place found what I was looking forThe service it's really amazing...

Louis: Astonishing customer service. We purchased an appliance, scheduled delivery a week later, and were called on the day of delivery saying that the item was out of stock. Had to physically return to the store because the manager was unreachable by phone. Go to Home Depot, at least they can manage to hire people and staff their store.

Jonathan Larosa: If i could giver zero stars that would be what i give. Lowes does not back up anything purchased at Lowes. I purchased many major appliances from Lowes and spent thousands of dollars with Lowes and the level of service that i have received as payback is appalling. I received multiple damaged dishwashers that where very much dented. Not to mention the cooperate office does not value its customers time and keep you on hold for ever waiting for a manager to speak with. I even asked if a manager could call me when they are available and the person i was speaking with said no but you can call back when it is more convenient for you. So, I can just start the whole process again and wait on hold longer no thank you. Spend your hard-earned money elsewhere unless you like damaged goods and zero customer service skills.

Joseph R: Had everything I needed at a great price.

foxfai1: So many times I did not want to go further to home depot and try to just buy from a closer store and this Lowes can never fail to impress me of how hard to keep track of their items said they have online AND in store (confirmed with a clerk with his handheld). Always have to spend my 30 min there, to NOT find the item, grab a clerk that half-behind* tries to find it for me and can't locate then to have to head to home depot to grab what I need. HD is even cheaper, and quicker. I might just have to forever skip this store to gain my insanity. Item#215893

Greg Wnuk: Have never been pleasantly asked if I needed help more in my life. Way better than Home Depot, those orange apron nerds got nothing on my Lowe's Fam.

Christopher Luongo: I haven't been to this location in a few months---what a disappointment. Nearly none of the lighting on display had a price tag or even the tag that tells you what shelf you can find it on. All of the small samples of laminate flooring were completely out of stock, and a thick layer of dust on the racks where they're supposed to be. Seems pretty obvious that no one is paying attention to their work around here. Also, they've installed security cameras with flashing blue police lights in the parking lot, a sure sign that crackheads are in the area.

julio rosa: Bad experience with David manager and Matt.I had a very bad experience, because only for the account and I asked matt to put the job name on the receipt and he said he would, but only after paying, and when I paid he didn't put the name on the receipt, I complained and asked to try fix his mistake and he said he couldn't do anything. I asked to call the manager and the manager was even more unprepared instead of resolving the situation I was even more unprepared than Matt and I see how sad the lack of training these people is, I am very well attended at the home depot and it is easy to put the job name on the receipt and at lowes it is difficult for employees to know how to put the P.O on receipts.I don't understand why this, if they doesn't work, should be at home.

Maildo Naacimento: Went to the store to buy flooring, I had a great experience, Andrew was very helpful and professional. Amazing service, thank you!

John Luther: Great store

Lu Gonçalves: I like

Kris Rozier: Nathan, one of the workers, was a huge assistance in finding the materials I needed to patch a hole in a customer's house. He assisted me with dolly-carrying the cement board and sourcing the appropriate duct tape and utility knife. I really appreciate that, Nathan.

Hope Star: On February 26th i went into Lowes. I was greeted by a very kind gentleman named Julio, the manager. He helped us pick out a snow blower. Julio and Andrew set it up and were the kindest team members i have ever encountered anywhere. Thank you so much for everything. I will be back because of these two. They went above and beyond. Lowes needs to give these two a raise.

Jose Paniagua: Es un lugar donde encuentras todo lo necesario para tu hogar

Joseph Brady: Had appliances delivered and Lowes delivery personnel damaged my front door. Covered up scratch in door with marker and left. Tried calling the store multiple times and got transferred multiple times with no one answering. Terrible customer service.

gerald hartling sr: Great. Ordered on line for pickup.

Carolina Suazo: I was unable to speak with a manager who can actually make decisions. Everyone else in the store is great. Too bad the leadership in the store was unwilling to work with me to find a solution that worked for both parties involved.

Robert Blood: Found most of what I was looking for and was able to find someone to help me with the things I couldn't find on my own

BETH HAGEN: Always A pleasure shopping here!! Always Great Deals!! and Especially on the Holidays!! Happy 4th Everyone!! 🎉

Marcus Cyr: I have to finally say something! This is my neighborhood Lowes (Woburn). I am a veteran that uses this store to the amount of several thousands of dollars a year. The customer service is unacceptable. The employees at the returns/exchange desk require additional, remedial training on the objective of customer service! They often have bad attitudes, no smiles, shake their head at you when they don't agree all the while in a disrespectful manner. They are more inclined to tell you what they "CAN NOT" do for you versus what they can do to make it a happy experience and leave Lowes with customer satisfaction. I had an issue the other day with a price match on something I bought earlier in the day, they gave me every reason why they could not, I brought the policy with me. I went through one associate, one customer service manager, then asked for a store manager. When the store manager arrived, she was a good example of how to treat customers. (She should be praised, I did not get her name, she was a female ASM with reddish hair). The ASM did not give any grief, herd me out and agreed. She then processed the price match (refund) without issue. All the while, the untrained folks behind her mumbling that they should take back the return instead of price matching per their (Lowes) policy. My question is, why couldn't the previous associates respond with, "Let me call and a manger and see if we can do this", instead of arguing, making false accusations, and telling me they can't. Retraining is a must! My suggestion to leadership it to have a "down day" and have MANDATORY training that the employees have to sign and acknowledge, they understand and are subject to reward or discipline based on their work conduct from then on! It is time to stop letting the retail & service labor force dictate to employers.Additional Note: Patty is a good example of how Lowes employees should appreciate customers!

Brenda Ferro: It’s got everything you need

Anthony Cocuzzo: I had a lot of palletized materials delivered today to our Burlington home by a man named Shawn, I didn't get his last name. He was absolutely incredible using the forklift on our extremely busy road. He was very knowledgeable and careful with all materials and our driveway. He was kind and helpful as I called our contractor to see where everything should go. Thank you Shawn!

SLY SPY: Had to go to the Lowe's In Woburn They were the only ones that had a propane hot-water-heater the girl That worked there her name was Angela was very nice and she held it for me

Michael Jiaming Xu: Want to give Cristal and Dan at customer service section (return) a big shout out of thanks. They solved my unusual problem with extra efforts. Totally above and beyond expectations. Thank you.

Nicolas Laugavegur: I went there last weekend. I found everything I was looking for, helpful staff. Went to the cashier and she clearly didn't want to be where she was on a weekend. She totally ignored me as I got closer, then she was pretty mean and finally got the guts to ask me why i didn't want to wait for my receipt to print. I was like no, i'm here with my kid, you're treating us horribly, the only thing i want is to get out of here. I'll go somewhere else next time.

Ann Dailey: David P. in the grill department was very helpful with us when it came to helping pick out our grill and loading it into our car a few weeks ago.We are very appreciative of all his help, thank you David!

Martine Janvier: Got what I need very helpful assistance

Ron Petrin: Love this store. Well organized and clean. Help is always available if needed. If they could keep the birds out it would be great. They usually have everything I look for. They carry Sherwin-Williams paint which I think is another great thing. I'll be looking to see if they have the batteries I need for my Craftsman cordless. It's nice someone still carries Craftsman.

Lu Gonçalves: Like

R. A.: They actually have people available to answer your questions. This is my first choice for hardware and gardening supplies. Great people working at this location.

kenny parlee: Im a builder, and this is my go to store. so many people that help and do a great job. Ken and his team with managing the online orders and the front desk are fantastic. Billy Helping out on the pro side and all his co workers really do a great job. This store has really made some positive changes over the years and you can tell the employees care about there work. Love doing business there. Everybody is doing alot of right around there. thank you lowes woburn Team!!!

Stephanie Taylor: This location has always everything I’m looking for! Organized and nice staff!

Dave Smith: Got everything you need for DIY Home improvement

Matthew David: Big corporate hardware store... I've had a few very knowledgeable employees, but its been hard to find of late.Ive ordered several appliances from Lowes. All of the last set came damaged. Two were obvious and not functional impacts and their delivery department took care of it. The third was hidden by their installer and affects function of the unit and I missed their window where they will help remedy. They do have good deals here and there, but if you order appliances, please watch everything they do from unloading to installation and functional testing, unlike what I did.

Sorin Voicu: Big shoutout to L.A. in lumber department, I recently had a few boards of plywood to cut and he made sure they were precisely cut, and that our needs were met, excellent customer service. Please take note of this managers, he is the kind of person that will bring you more business. Other stores I’ve been would shy away from making a few precise cuts, making me take my business elsewhere.

Priss Littlegirl: Meh. It's lowes

Emily Meehan: Highly recommend this store, especially if you don't have any idea what your doing. I went in recently to buy materials to paint and hang a shelf. I had no idea what I needed, their staff was tremendously helpful and walked me through everything I would need.

Najela Israel: Me gusta

Jeff K: Whatever you need they have it here. The staff is very knowledgeable and helpful.

GUTTER WS: Not, quality on people to work on paintShould new employees on the front

Diane Bell: Very helpful staff!

Michel Trankels: Please tell some of your employees to drop the attitude. Then I’ll give it a five star rating.

Anthony Benoit: This is a great store with all the hardware of the big boxes.

Kevin Berry: I try to shop here as often as I can because it is close by and convenient. However, I have noted on a number or occasions that the staff at the check out registers is often more interested in carrying on conversations among themselves than focusing on getting the customers rung up and on their way. Maybe management should emphasize to the staff that, while they are working, the customer comes first and should be their primary focus at all times. I realize that personal conversations or chatting with fellow employees is something that we all do at work, but as a customer, I would have a better experience if I didn't need to wait for them to finish their conversation before they focused on me.UpdateWell it happened again yesterday when I came in to return an item I purchased earlier that day. The clerk processed the return, but while I was waiting for the receipt, another employee came over and she started talking to him and got in the other computer, focusing on him, and left me standing there waiting for the receipt. When I interrupted her and asked for my receipt from the printer, unbelievably, her response was, “Just give me a minute.” Lucky for me the other employee reached over to the printer and finally gave me the receipt. I think there still needs to be some additional training here.

Karen Flanagan: Nice people work here. If they don’t have it they can order it for you or at least they’ll find out whether they can I’ll come back here again for sure

Chelsea RH: I don’t think I’m ever going to Home Depot again. This store is incredibly robust with every little thing you might need (from my amateur perspective, but holy cow they have such a variety of tools, equipment, supplies, resources).Not to mention, the store was very clean, easy to navigate, and my stop to just see if they had what I needed included 3 different very friendly, helpful staff members. This will absolutely be my go-to spot for all my home improvement needs - I know that sounds corny, but it is absolutely true. I’m so impressed.

Tim: This is a petite hardware store with a family owned, small town feel. I give it 5 stars for customer service. The staff greets you upon entry and you won't feel as though they purposely avoid opportunities to help you - like you see often times at the big hardware store with orange lettering :)

david duff: This is the largest cleanest most well organized store I’ve ever seen in my life and I am constantly at hardware stores!This place has everything you could ever need! Rate down to the tiny stuff that comes in handy. This place has far more than any box store and it’s all easy to find everyone in the store was supper happy and friendly, I walked out into the parking lot and my first thought was to leave this comment.On a scale of 1-10 I give this place a 1,000

Zion50: I LOVE Norfolk Hardware! They really do know how to treat and take care of us that live and work in the community. I can always find something there that the big box stores don't have and for a reasonable price!

William Strachan: I had to get a metal trash can and an associate named Matt helped me and even got a price on it for me ...super service!

Jeremy Harold: I spend 3 weeks and 3 different kitchen coordinators (Carla, Erik, Jamara) and was not able to get a simple straight answer on someone to get the measurement or actually take a deposit for the countertops. Call and emails all went unanswered. Dont waste your time with these people.I would like to update this post with good news - Ben from Norfolk Hardware went out of his way to correct this issue and I am very pleased with the results. Excellent customer service. Thank you Ben~!

Christina Hung: Impressive selection of hardware.

K J: I love this place. So nice to walk into a place and get actual service and I mean the friendly, helpful kind! Avoid HD. One of the staff noticed I was favoring my right arm(injury) and CARRIED MY STUFF to the car!

Good Citizen: Bought a $17 handsaw. Broke 5 minutes into using it. Went back to return it a couple weeks later, still within return 30 day period, and they refused to accept return because it was used. I told them to keep the saw then and I won’t be a customer again. Good job guys!

Bobby Johnson: SALT AND SUPPLIES FOR YEARS ☺

Papa LIenas: Computer system was down and I got free nuts and bolts

Shannon Holbrook: Jack did a great job installing our new gas fireplace. He is friendly and knowledgable. Our neighbors recommended him after he installed a wood stove for them. We had a few minor issues after the fireplace was installed and Jack dealt with them quickly.

GP: We had to wait several weeks before Jack visited us to replace a chimney cap and investigate the possibility of a squirrel nest in our chimney liner. The fall is one of his busiest times, but we were very fortunate to have Jack work on our stove, liner and cap issues. He is superb, he works very efficiently, and frankly, he is the best!

rachel Cantor: I can’t even begin to tell you how enraged I am. This wasn’t even my situation so much as my friend’s but I am so appalled that I feel compelled to tell the story. My friend hired and scheduled an appointment with Mr. Hill 2 weeks in advance. She then asked me to come by and wait for the chimney sweep. I planned to arrive 15 minutes before his scheduled time just to be on the safe side. About an hour and a half before the scheduled appointment time, Jack called my friend at work. He left a message saying he had finished his previous job early and he was wondering if he could come by earlier. She was tied up at work and sent me a text message with his phone number asking me to reach out to him. I IMMEDIATELY reach out to Jack. The phone went to voicemail so I left a message stating I live in the neighborhood and was heading over to the house, I’ll be there momentarily, feel free to head over! Less than 5 minutes after I left that voicemail, I arrived at my friend’s house. I sat on the couch in complete silence while I waited for Jack to arrive. Now remember, I raced over there so he could come early. It is about a half an hour before the scheduled appointment time and I receive a text from my friend saying that she received an email from Mr. Hill’s secretary stating he needed to reschedule because no one was at the house when he arrived. I WAS THERE THE ENTIRE TIME!!!!! I am mediately call Mr. Hill’s cell phone. He answers and I tell him I that I have been waiting for him at the house but my friend received an email that you arrived and no one was there and you need to reschedule? Also it is still a half an hour before the SCHEDULED time. He says “ya i was over there, left a message but no one got back to me so now I’m not even in the area anymore”. I asked him if he knocked on the door because I was here to which he replied “well no”. I said no you did not and the appointment time has not passed so what is the problem? His response, he repeated “ya I’m not in the area anymore so I have to reschedule”. HE WAS NEVER THERE!!! Long story short, and this has been a long story! HE LIED! Hope you had a nice afternoon off Jack. She will not be rescheduling!

Irwin Nesoff: Very honest. We have a wood stove and scheduled a chimney cleaning. He showed up right on time and looked over the stove and checked the chimney outside. He then told us that they were clean and did not need to be cleaned. He could easily have done a cursory cleaning and charged the full fee. There was no charge at all for the visit. If you are looking for an honest business I highly recommend.

Mel: I found Jack Hill company to be friendly, honest and compassionate. I was in a rough scituation. Great advise on what was best for my needs. Had Napoleon pellet stove installed within a week, after having fire and removing wood burn stove.He went above and beyond. I can now feel warm 🔥 and cozy for many winters to come here in Hull. Looking forward to having more masonry work done for a finished look. Thank you Jack Hill!Update : I had a small issue and Jack came right over to Check it out. When he came into my home he could smell gas. He reached out to me immediately. I reached out to R-CHEE and got on the books. Later Jack arrived with R-Chee to have my gad checked.Thank you Jack for looking out for my kids and I.

richard shaw: We spoke to several local places about replacing our gas fire place and Jack was clearly the most knowledgeable .He delivered and installed our new system as promised and saved us a few thousand dollars. We are thrilled with what we have now just in time for the cooler nights and cold mornings. If you're considering a gas fireplace you owe to yourself to at least talk to Jack..A 10 out of 10 or in this case 5 stars plus!

joshua swimm: I had a great experience with Jack Hills company. Jack came and installed a Napoleon gas insert into an existing wood burning fireplace. Everything was done exceptionally and was left cleaner then it was before. Jack also made a recommendation to fix some work for us at top of the chimney done by a previous contractor. We appreciated his advice and gave him that work also! Would recommend for anything to do with masonry and fireplaces of any kind! Look forward to working with him for our future & maintenance work!

Jamfizzle daParbombdizzle: As a lifelong resident of the South Shore, Cape and Islands, Jack welcomes the opportunity to share his all-inclusive knowledge to help you purchase, install and maintain your fireplace, insert, or stove that is right for your home.With locations in Hull and Hanson, he is able to provide timely service for both scheduled appointments and 24-hour emergency calls. Please feel free to contact Jack Hill with any questions you might have!

Scott Plympton: What a guy! Saved me from a potential ripoff. Thanks Jack!

Cassidy Quinn: Our gas fire place stopped working and Jack took the time to troubleshoot to solve the issue, with a lot of work. His price was beyond fair and he always showed up on time and was great to work with. Would recommend.

Mike Mullins: Jack Hill is the best. We had an issue with our fireplace that we needed fixed in time for hosting Christmas. He showed up exactly when he said he would, diagnosed the problem, ordered the part (an exhaust fan) and had it installed all in a matter of days. That in itself was exceptional customer service, but then Jack went way above the call of duty when the electrician needed to get up on our roof to complete the installation. Jack returned and set-up the scaffolding so the electrician could access the roof. When that electrician failed to show, Jack returned a second time to erect the scaffolding for the replacement electrician -- even though it was Christmas Eve and even though Jack's part of the job had been completed. I highly recommend Jack, not only because he knows everything about fireplaces and chimneys, but because he has impeccable customer service.

Christine McPhee: Jack recently installed a gas heating stove for my parents and did an amazing job. He was quick to respond to them and his work was neat. Great service from start to finish. I would absolutely recommend him!

Kathleen: After a true year plus long runaround from a well known company, I called Jack Hills based on a recommendation from my neighbor.Within a half an hour, my 15 year old Napoleon gas insert stove was up and running. Mr. Hills was punctual, listened, asked questions. He is a true problem solver. I also asked if he wouldn’t mind restarting another insert, a simple fix but one I couldn’t do easily. He was very kind, happy to do it.The price for all was half of what was quoted by the elusive other company who really were trying to get me to buy a new insert.Mr. Hills has a client in me and when my stove does need to be replaced, I will purchase from him.He’s the real deal.

Caitlin: Honest and reliable. We have been using Jack Hill for years!

sue thomas: I wanted to give a Local, Jack Hill Stove Shop, a business opportunity to clean my woodstove flue. Jack gave me a scheduled courtesy call letting me know he was on his way to my home. After his inspection, he found that my flue did not need cleaning. I found Jack to be an honest man, who did not charge me anything! Others may have said the flue needed unnecessary cleaning and left an invoice for a service that was not needed. I will call Jack in the future and use his services.Thank you, Jack Hill!

Erin Waldner: Great experience...responsive and helpful!

Amanda Donnelly: Had my chimney relined a few years ago cermanic to steel liner. His team found my chimney wasn't vented correctly, didn't increase the rate of the initial quote to do the extra work. They were nice, fast and reliable and would totally use them again.**If I could rate Jack Hill's work again I would, 5 stars again. My chimney cap must have blown off in a wind storm, I found it hidden between my trees and deck, asked to have someone come and replace it he had someone out same day!! Amazing! He and his crew do a great job!!

Matt Samya: My wife and I want to thank Jack for reacting so quickly to an emergency call. We had soot damage and did not know if it was from our chimney or furnace. Within a couple of hours, Jack was on our roof inspecting our chimney. In this day and age, you don’t see many people stop what they’re doing and remember what customer service is about. Truly appreciate the above and beyond reaction.Thank you,Jason and Coreen Samya

Tim Hughes: At the beginning of this month, I called Jack about a problem I was having with my propane gas stove and explained to him that my wife had a baby earlier that week and I was desperate to have the stove fixed as soon as possible. We set up a date for him to come out but I was shocked when he called me back saying he could come days earlier than expected. He came out and was professional and quickly figured out the problem with the stove. Unfortunately, a part had to be ordered so he was unable to fix it for good at that moment but he came back the following week, fixed the problem which was a venting issue, and now my stove works great. His price was very very reasonable especially considering the fact that I flat out told him I'd pay anything to have the stove fixed because of our new baby, he could've pulled the wool over my eyes but he is honest and a true knowledgeable professional in his field. I would absolutely recommend him to anyone in the south shore area.

Alison Tangherlini: Jack Hill came to our home to clean our pellet stove. That morning the pellet stove, which heats our home, was running fine. He was scheduled for 1:00 that day, so I shut the stove off about 10:30 so that it would have time to cool down before he arrived. He arrived with one other man and was there for about 35 minutes. He was rather short with me when asking if I knew how to clean it the right way.So he leaves, I go to turn the stove on... doesn’t work!! I immediately call Jack to ask if he knows why it may not be turning on. He was immediately aggravated and reluctantly said, “ugh I will be back in a little bit” and hung up. Showed up 30 minutes later, pulled the stove back out and said “sometimes things just break”! I said it just doesn’t make sense as it was working perfect before you came and cleaned it. He was unable to figure it out and claims that something with the electrical box must have coincidentally broke. He told us he would try and be in touch with someone who services our brand stove and be in touch. 3 days go by and he said no luck. I called him back and he was talking over me saying that he didn’t break my stove and it’s our problem! Told him we didn’t think it was right and he should try and figure this out. Repeated again it wasn’t his fault and swore and me and hung up!! Awful customer service!!!UPDATE!!We had another company come out to look at our stove that stopped working as soon as Jack left... sure enough it was his fault! He jammed wires into the motor when he pushed the stove back in as well as not cleaning any of the components. And to boot... when calling around for places to come and look at it, when mentioning Jack Hills name, they all knew of him from other customers complaining about his customer service and work. So yes it was Jack’s fault. And funny he never mentioned anything about not purchasing a Quadra fire pellet stove while he was in my home. Don’t waste your money having him clean your stove!!

Dan Finnegan: When one of our trucks broke down this summer, United in Braintree kept us up and running. We had jobs in progress around the state. Within an hour, United had us in a brand new F250 with all the capabilities we need. We pulled up to their office and the truck was out front, clean, gassed up, and stocked with the hitches and adapters we needed to hook up our trailers and go. It worked so well for us, we used them a few times throughout our busy season to expand our capabilities on demand and get more work done faster and more efficiently. Could not have been happier with the team at United, the quality of the equipment, the service, the speed, etc. they took time to learn about our operation and help us solve our challenges. Justina behind the counter is a fantastic help. They’re now our first thought when we have a challenge.