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Cosmetics store
1. Follain - Boston
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· 23 reviews
65 Charles St, Boston, MA 02114
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カイジ（魁士）: 可愛い犬がいて、持って帰りたくなりました
Dawn Welsh: Friendly, patient and helpful staff; clean beauty & skin care products are worth a visit.Travel sizes are great for visiting travelers too.
Jim Courville: Is there a better store in Boston for natural beauty products? I'll wait here for your answer.The refillable soaps are what keep me coming back. Pure love
Karina Louzada: Great store but you need to keep your working hours updated. Came all the way over to your Beacon Hill location as it showed as “open”both on Google mapa and your website, just to find out it is currently closed. Disappointing.
Deborah C: Long story short, I'm very impressed by Follain's customer service and am so glad I decided to order from them!I ordered a few gifts online for delivery and figured it wouldn't be too much of a hassle since I'm a local customer. Unfortunately there was a mix-up with USPS and my package ended up getting forwarded to a different address. I reached out to Follain to make sure the address was correct, and Felicia confirmed that it was, so I figured I'd wait a few days and see if it'd get rerouted. After a few days of not hearing back from USPS, Felicia took the initiative to reach out to me and offer to send a replacement package, which arrived two days later! :)
Hiyo Saline: I came in looking for family Christmas presents, and a lovely lady named Emily was so polite and helped me with everything I needed! If I could give more than 5 stars for her customer service I would! Can’t wait to come back!
Jackie Levine: Always a pleasant experience. The ambiance of the shop always makes me feel relaxed. I stopped by to refill my soap bottles yesterday and didn't realize how sticky/dirty my bottles were. The staff member assisting me didn't mind at all and pleasantly cleaned + refilled. Thank you!
Abigail Lacey: I’ve found some gems here, specifically the Laurel line of products. Knocking one star off due to price, but overall a lovely little spot with great, natural options. Be sure to try out the “everything” refillable soap if you live in the area!
Hanadi Hamzeh: Literally my favorite place to spend money. I can’t ever go back to get my face/body products anywhere else. Their staff is knowledgeable and passionate about the products and their curation of products is amazing.
Danya Li: Amazing natural beauty and skincare store in the beacon hill area! Great place to start or continue clean beauty - the staff is friendly and well versed in the products. The business helps people with their daily routines and supports a sustainable lifestyle.
X X: Get your beauty fix
Amy Rogers: This is my favorite store on the planet! The staff is so well trained and knowledgeable! I have always felt so incredibly welcomed here and have had MANY questions and everyone has taken as much time as needed to be sure all of my questions were answered and I understood the products. I'm so careful with all the food we eat being organic and then one day it dawned on me that our skin is our biggest organ!!! Doesn't make sense to spend all that money buying organic food and then be slathering a bunch of chemicals on our skin....
Raphael Kohlberg: This is the best place for all natural skin care products.
Kaitlin M: This place is such a gem--I love the women who work here, the awesome products, and the classes they have.Sarah, the make up artist in residence, does monthly classes and they're so much fun. I've really learned some great tricks and tips! And I'm not super adventurous about my make up, but I love testing things out and seeing what sticks.I've been to some meet the maker events and really enjoy getting to know the people behind the lovely products that Follain sells.The selection of beauty products is so thoughtful. I always feel great about my purchases. I love the Indie Lee line, the Ursa Minor, the RMS beauty and make up selection, the Herbivore bath products, the W3ll People and Ilia make up. They have a nice range of prices, too, which is nice because beauty products can get crazy.The women who work here are all so kind and helpful, you ask them a question or for a recommendation and they're more than willing to help you out and let you test things (and even send you home with testers!).I highly recommend this oasis of a shop!!
Tricia Savino: Great selection of brands and products beautifully displayed in the store. Sarah was exceedingly helpful and patient in color matching and recommending products :)
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Cosmetics store
2. Bluemercury - Boston
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· 28 reviews
160 Newbury St, Boston, MA 02116
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Kate Albert: Finn saved my life. Best staff.
Cecelia Sherwin: I came for the candles, but their selection was pretty lacking in person compared to their website. The candles that were on display had a layer of dust on top of the wax so it was very difficult to smell the cold throw.
Andrea Wnuk: Finn at the Newbury St. location did a great job helping me with a rush makeup application at the last minute, she was able to help me as soon as they opened! Amazing customer service and great products and brands, love this store!
Trang N: Had such a wonderful experience shopping at this store. An employee I believe named Yome was very helpful and knowledgeable about all the questions I had. I felt bad that it was almost closing time but she insisted that I shop comfortably without any worries. It was honestly one of the best shopping experiences that I have come across in a while. I have very problematic skin for quite some years now so it is difficult for me to find skincare that suits my skin. All the products Yome has recommended for me has truly changed my life. I am so grateful for her as many other places did not show the same care as she did. I will be shopping here only moving forward!
Paulina Phu: Love this spot!! They sell things I can't really find anywhere else and Yome was amazing! She is extremely knowledgeable and helps me to find exactly what I need almost every time I come. She always gives great suggestions for makeup esp when I'm not sure what brand or color would suit me. 10/10!
David Manukjan: The machines to pay are constantly breaking down, have waited 10+ mins to pay while I’m the only person in the store, on multiple visits.
Chris Corey: Stopped by at 5:49 PM and was turned away at the door because they were closing. The posted closing time is 6 o’clock. Not professional
Ancuta Taras: The Spa was great here!
Paul Corey: I went to buy some candles and found out that Bluemercury has a Spa! This was my first facial and was soo good! I’ve always wanted to get a facial and never thought that I would feel so great after it. My skin feels refreshed!
Caitlyn Starr: Bluemercury on Newbury has an amazing Spa! I had a Modern Facial and my esthetician was very nice and honest. She took great care of me and didn’t push to buy products like other places I have been.My skin has never looked better and she makes everything very personalized. I enjoyed my facial, the massage was just top notch!!! She made me feel comfortable and uses expensive products like: SkinCeuticals, Dermalogica, M61!!! I just love this place! 👏👏👏👏👏
Sonja Gjokaj: Fabulous and knowledgeable staff, wonderful indie and clean beauty brands too!
aine blanchard: Unfriendly and snotty staff.
Ellie Poteat: I visited this shop for the first time. I liked it, cute enough. Few products, but I found what I needed.
Heidi E: Bought some foundation here got home only to find. They gave me the wrong colour. Also I was getting ready to leave and say these little gift bags with goodies in it I picked it up to look at what was in it and the girl comes running over to make sure I know THEY WERE ONLY FOR CUSTOMERS THAT SPENT $175.00 I spent 103.00 and what was in those gift bags wasn't worth spending a $175.00 as thanks there gimmick to get peeps in there to buy... I go to sephora or saks and I get more/ better free samples then the samples they had in this little itty bitty got bag.... Seriously between not being friendly, and messing up my purchase..... I will return my item and go else where!
Talia S (Taliaunlimited): Love this store. The staff is quite friendly and helpful. Very knowledgeable on their products.
Andrew Hashkes: Rachel helped me find everything I needed. Excellent customer service and great products
Rachel B: Very friendly knowledgeable staff.
X X: Nice choice of cosmetic brands but customer service is a bit pushy.
mia minnucci: great brands. wonderful displays but associate was really pushy and unpleasant
yao yao: I shopped on last Friday for holiday gift, they made me impressed with the wrapping. Days later I came back for the exactly same gift shopping they can't do it the "impressed" way anymore. Just so disappointing. I couldn't bare it. I cam back to request a return. Then they found the gift box. But no more nice wrap! So tried of the bad attitude.
Soleil: Never come back!
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Cosmetics store
3. Charlotte Tilbury - Boston
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· 472 reviews
7 North St, Boston, MA 02109
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Jacqueline McPherson: The atmosphere in this store has changed for the better. And it's only fair that I come back to update my review. I've had many pleasant experiences since giving them another try. The staff have been amazing.
Phillip Ho: Real nice place. Nice staff, they are very attentive and the girls here are super helpful
Kosar Khan: Had a 600 dollars shopping, no discount, no goft, being overseas tourist was not eligible for any goodwill. Consider special offers for overseas shoppers
Joelma Ferreira: Boa
Vanko Studio: Awesome staff! Best place in Boston for guys needing that special something for the ladies in our lives!!! Got a Rituals spa kit for my mom....this thing is so beautifully packaged it almost doesn't need wrapping paper!
Denyce Reno: Nice store with an impressive range of face and body care products. There are a lot of quality cosmetics from famous brands.
shantea mac: Love this location
Dasny Janneth: Love the store
Christian Lazcano: Ubicado a un costado del Quincy Market. Si te gusta el maquillaje es tu lugar.
Marcio Magini: Close to many attractions in Boston!
Janaina Lucena: Nada excepcional. Bom atendimento mas preços de matar. Nada em oferta...
David Elmasllari: Great customer service 👍
Hamza Haddani: Steve is the best he’s really helpful !!!!
Ciara M: Love it
Larissa Hamburg: So many employees. A lil expensive
Matt Berkey: Very helpful bilingual staff helped my girlfriend
Yvonne Raia: Nice clean store with friendly helpful staff. I avoid going when it's busy.
Anastasia Yefremova: A good, solid Sephora. I think the one in the Prudential is a bit more well-stocked, but this is in a nice, foot-traffic heavy area.
bjxdxl: 懶起畫蛾眉，弄妝梳洗遲。
Gabriella Charles: They have everything. My daughter loves this store
Keith Saroka: Very helpful people and a great location
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Cosmetics store
4. Estee Lauder - Boston
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· 3 reviews
450 Washington St, Boston, MA 02111
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Emily Rose: Clean but it looked more like a discount store on the second floor. Didn't feel like macys
Abhijeet Bhandari: Easily accessible from the T. Parking can be a concern though.
dada maisha: Disorganised and no staff to help. Why are the stores understaffed
Petunia: This should be the place with the best price,many discounts and few people. The experience is very good
Kelly Chamblee: Friendly and helpful
Nimish Bendre: Great store and sweet staff!!!!
Veska Minkova: Голям магазин от известната верига.Много добре зареден с качествени стоки ,разнообразие от артикули за всеки вкус.Има и изгодни разпродажби
Christine Vargas: Very pleased with the associated talk to me with my purchase as well as finding quality and good price items
Rico Schiekel: Huge selection and decent prices. 👍
PJ Dias: Had an amazing time being helped by Peter in the watches Department. Knowledgeable, friendly, and attentive, will definitely be back to get another Citizens watch.
Kelvin: Bought cologne, sales associate very helpful (could have included more samples). Store was a little mucky, could use some attention to detail.
Samin Pro: The workers were nice and they had decent stuff.
Sidney Fernández de Castro Tudela: you'll always find something you must buy, and what you're looking for.
Ayoub Azberga: Nice
David Paula: Upscale shopping at Macy's however great designer clothing can be found on a particular sale's rack, especially for ladies and a few things for men.
Gary Perry: I wish I could give 0 stars. The men’s restroom was the worst. Absolutely disgusting. Almost unusable.
Seth M: It's just a department store whose prices have gone up dramatically but their quality has not.
Katherine Horn: I looked online before I went shopping sat Macy's. I'm glad I did. I was easily able to find a nice Calvin Klein suit for an event. The prices are very reasonable here. There is limited help----that is why prices are low and why it was useful to figure out what I wanted before I entered the store. The woman who helped with with shoes was friendly and quick.
Giuseppe Tamilia: Grandi brand ma ottimi prezzi
S. C.: Macy's ain't what it use to be it use to have style with a touch of class not no more
Julissa Batista: Mmmm
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Cosmetics store
5. Bluemercury - Boston
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· 19 reviews
105 Seaport Blvd, Boston, MA 02210
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Roxanne Trombly: I had a frustrating customer service experience here. Bluemercury is infamous for horrible customer service online. Perhaps this store is following policy. I would not shop there again. After spending more than 400 dollars on product. Not good.
Diana Chavarro: I went on September 3, 2022 to ask about a cream for scars that I know you sell and the woman who was at the cash register told me with a dismissive look, we don't have creams for scars, you can go to cvs, I am a tourist and I know that you guys sell this cream because in my city I am a customer of your store I felt very badly treated, she didn't even bother to check if she had any option for me, terrible attention.
Deej: My second home
Mariam Yak: Just want to give a shout out to Isabella, the amazing esthetician that did my purifying facial today. Highly suggest this location - the spa area is immaculate, smells lovely and super relaxing. Isabella took her time with my facial explaining all the different options and the best treatments for my dark spots. She was attentive and very helpful, and made sure I was comfortable at all times. Definitely felt like a luxurious experience & I appreciated the extra touch of the goodie bag! I’ll definitely be back to this location to try their other spa offerings. Thanks Isabella for making my skin feel so refreshed!
S H: My last facial was approximately 2 years ago and I had to trust someone during my vacation in Boston. So when I walked into Bluemercury at the Seaport and heard someone mention facial I became curious.😳…..Isabella the special esthetician (special because she was) did an incredible job. My face felt radiant and my pores’ were like thank u for getting two years of pollutes out. When I woke up the next morning my face felt so soft and still looked as radiant as it did the day before…Thank you Isabella💜
Lydia Mikhaylyants: Call before you go, they close early in the evenings.Not an authorized retailer for SkinCeuticals products (I verified with the company), only reason I called is because the sunscreen didn't have an expiration date which is mandated by FDA.Went to return the sunscreen and they charged me for it again, then argued with me about it, only double checking their system after I had to show my bank statement, no apology for mistake or attitude.Can't say this is a professional team.
Deena QK: Staff at this location are always helpful and not pushy
Irina Angel: It is my pleasure to share with everyone in the `Bluemercury` community how much I appreciated Brianna’s assistance*. I walked to the store feeling discouraged after asking for help at every beauty store in the area and getting nowhere. Brianna was the most patient, understanding, respectful and knowledgeable. She was swift in figuring out the solutions to the problem no one else was able to offer. Brianna took extra time to give me all the necessary information with additional invaluable tips, making it possible for me to get back on track and achieve the best possible outcome. I think that people like Brianna are unrecognized heroes who empower others to succeed. Thank you, Brianna!*`Bluemercury` at 105 Seaport Blvd, Boston, MA
Daryl Popper: Highly recommend this sweet spot in the heart of Boston's blossoming Seaport. Tess Webb is an incredible service provider and the city's go-to Esthetician with a gentle approach and deep knowledge on product and treatment offerings. Lucky to have Tess and her dedicated team in our neighborhood.
Deepti Kanneganti: Tess is a miracle worker. My acne became so bad in the last year, with giant painful cysts along my jawline. I tried antibiotics, birth control, topical treatments from the dermatologist and, after nothing worked, I signed up to start Accutane in a month. I tried seeing Tess as a last ditch effort and was SO happy I did. Within two facials with Tess they were gone COMPLETELY. My skin hasn't looked this good in years, and I finally feel confident in my own body (adult acne sucks). It's been two months now and still no new acne, and I owe it all to Tess!!!
Ana Pie: Tess has literally changed my skin with her facials. I went to never leaving my house without a full face of makeup to cover my acne and blackheads to never wearing face makeup and always getting compliments on my skin. I honestly can’t even believe it. Tess simplified my skincare routine and totally healed my skin with her regular facials
Meredith Anderson: Very nice staff and beautiful products!
Lizzie: High end immaculate boutique.
Kelly Boudreau: Bluemercury at the Seaport in Boston is AmAzInG!!!!!!!! The Team that works there are EXTREMELY attentive. The Professionalism that I dealt with while visiting was completely awesome. The Team knows all about Guest Service, and they spoke to each product that I asked more about. I had a facial that was TOP NOTCH by "Tess"..... The Jo Malone Lime Basil & Mandarin scent surround diffuser is totally worth the money - it smells awesome. ***** Five Stars *****. I asked for the store manager to compliment him on the staff and the look of the environment. "Sean Powell" CUDOS to you!!!!!! - Bluemercury is blessed to have someone who cares like you do about all aspects of the business. The team that you are managing is also blessed. I hope you all have as much fun at work as it seemed the day I was there. You all get my vote....I will be back no doubt! It's all about guest service and you've got it hands down.
Kevin Esancy: I love this store and the staff. Everything about the Seaport has bluemercury written all over it. Being the first retail store to set the tone for everyone. This is a must see and experience.
Sean Powell: Love this store and company!
Monica Panglao: I absolutely love Blue Mercury in the Seaport! The staff is very helpful and if you would like to try a product, they are more than happy to give you samples to test them out. I have been going here to see Tess (she's the best) for my monthly facial and am always happy with the results. For those of you who are curious - I get the microdermabrasion and extraction facial. My skin is AMAZING! I ALWAYS get compliments on my skin from work or when I am out. When I do spend a night out in Boston, I only wear concealer, bronzer, and am able to skip the foundation (yes, IT'S TRUE)! I'm in my 30s and I have oily combination skin with pigmentation but after the facial, I have smoother and clearer skin. The service here is great and it's definitely worth the money!
Ellie Pe: UNIMPRESSIVE Eye Brows Tweezing FOR $35. BEWARE: waxing will me MORE $$$ (despite the menu of services said $25...which is expensive as well for what it is)Just got my eyebrows done in this place and am quite frankly disappointed as it is too expensive and quite unimpressive result. The girl was nice - that's why the two stars and not one - but everything else was too disappointing. Was going to try their facials but I guess I will take my business elsewhere since I am REALLY unhappy with this charge. Wish they told me it would be $35 before...I would have never agreed to this.
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Cosmetics store
6. Credo Clean Beauty - Boston
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· 28 reviews
177 Newbury St, Boston, MA 02116
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samira yahyayeva: Helpful staff!
Juliana Andreina Perez Garcia: Recommended, periodSpecial thanks goes to Kiana. I enjoyed working with you. Can’t wait to try and apply all the products and tips learned todayNote: this is why retail stores are so needed for this type of products. It was fun and truly needed for a new mommy ❤️
Joice Savietto: Incredible product selection, very nice hosts!
Kathryn Lee: Went in on Saturday with my daughter and was greeted by a warm smile by Ron. He was amazing and took the time to talk to my daughter and also shared his knowledge. She was treated with kindness and top notch customer service. This was our first time in Credo and we will be returning soon.
Julia Biedrzycki: We had an amazing experience today at Credo on Newbury! I booked a skincare consult for my birthday with Kiana who was the most knowledgeable, makeup expert in the whole world. The day before I called to see if there were any openings for my mom to attend with me, they were so kind and flexible and were able to fit us both in. Kiana taught us about the perfect products meeting us both where we were at (neither my mom nor I have a clue about skincare and makeup). We walked away with purchases that I can’t wait to try at home! Kiana was the best, thoughtful and understanding and again met us where we were at in our beauty knowledge - strongly recommend!
Rebecca Garcia-Larson: Best clean makeup store with a good selection of curated cruelty-free brands!Great service with helpful recommendations.
Ariel Bornstein: The employees here are so welcoming and knowledgeable! Great store for skincare and makeup!
M J Henry: UPDATE: Went back to the store in December and the staff there was excellent. Must have hit an "off" day the last time I was there Stopped in last week which was my first experience shopping at Credo. The selection was wonderful but alas, my presence was not once acknowledged by the sales person working there.
Hannah Roth: The customer service is actually abusive. I went in to purchase a foundation and was very unsure of my color, instead of them suggesting getting a sample they pressured me in getting a certain color. I had to switch the color twice and the third time I wanted to return it all together because it made me break out long term. Instead of giving me a refund or store credit, I was yelled at and lied to by the sales associate Kiana. She would not give me any store credit or refund for the item I was not satisfied with. She was rude and blamed me for their product not working...? My friend had the same experience with another associate there.
G M: Clean product
Jana Scholten: Fabulous!! Finally a clean beauty store.. They take the hard to recycle make-up products and give you a discount for recycling!! The customer service is fantastic..This store is awesome for us environmentally friendly folks who care about the planet and our future!! Thx u for coming to Boston and Newbury St.
Jaime Bickley: I LOVE CREDO ON NEWBURY! My coworker and I stopped in to shop the 20% off Friends & Family sale this past weekend. We both were looking for new skincare routines and were introduced to so many fantastic brands with beautiful products. The lovely and extremely knowledgeable store manager, Natalie, helped us pick out products that were perfectly suited for us. My skin has been inflamed and irritated from wearing a mask 40 hours a week and I was in search for some clean products to help my sad skin. Natalie was focused on finding the perfect product that had the most optimal ingredients for my skin. Natalie also helped me understand more about the ingredients in the products that she was recommending and how they would help my skin. I am absolutely blown away by their product knowledge and kindness. So much so, we went back the next day for cosmetics! I am absolutely loving all of my new clean goodies! I can't wait to come back into the shop to recycle my old products! Thank you Natalie and Hayley!
kim s.: I’m OBSESSED with Natalie and Hayley!!!!!!! They listened to my needs and produced THE ABSOLUTE BEST skin care routine for me! I loved my new stuff so much, I came back the next day to buy more stuff. Their suggestions were just so good for me, I bought almost everything they showed me. I went in with a friend both times, we have really different skin care needs, and while Natalie was showing me product targeted for me, she kept my friend engaged and vice versa. It was just such a great experience, this is my new favorite store. They really go above and beyond for their customers.
Sydney Yonack: Hayley was soooo sweet and helpful! She walked me through the steps to help address my skin concerns and gave me samples to test as well.
battlefieldv273 273: The manager Natalie is so pleasant and helpful....and absolutely beautiful
Robin K: Just recently found this spot and I’m so glad I did! I love their philosophy of clean ingredients and supporting vegan brands. I walked in and was kindly greeted by a few employees. None were pushy and even persuaded out of buying me extra things that they felt I didn’t need. They also provided me with a free sample, without asking. Really love their store and their rewards system. Will definitely be going there again and again!
C M: I simply cannot say enough nice things about Credo BUT I simply cannot say enough great things about Christiani P. He is so patient and extremely knowledgeable. He really listens to your concerns and needs and matches you to the best product for you. He has helped match me with incredible Lily Lolo foundation and the Marie Veronique gentle night serum. I always walk out of Credo Boston feeling more educated and empowered thanks to Christiani! Thanks!!!
X X: Great selection of clean beauty and beyond.
meari kim: Favorite organic/natural cosmetics store
Kayla Hilkert: My favorite place to buy non-toxic and cruelty free self care products. The staff are really friendly and know their stuff, they'll help you find the product that's best for your skin and recommend things within your budget. They'll give you free samples if you want to try something out, which is especially nice because some of the products they carry are pretty expensive.
Kavita Batra: Love this store. So happy it’s finally in Boston. I’ve been using their clean and gentle products for almost 3 years. It’s made a HUGE difference in how my skin looks and feels!
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Cosmetics store
7. MAC Cosmetics - Boston
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· 30 reviews
800 Boylston Street Space #: 169, Boston, MA 02199
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Alessandra Lea: Apparently they only have 1 employee. Arrived at 3:15, out to lunch until 4
Tania Chaudhuri: Amazing stock of products and also staffs are very professional and helpful.
Caitlin Grady: So frustrating! Was cancelled on day of for a make-up appointment I booked way in advance. Person who called was rude and unwilling to help me at all.
Christina Angelillo: My sister and I came here the other day to get our makeup done for a wedding - Casey and the manager (sorry I forgot her name) were both awesome and we loved the results - Thanks!
Maria Marin Travers: Love the make up n products .but customer service not always the greatest sooo bummed wish i could give a higher rating .
Mercedes Browne: I came from the airport in an Uber in hopes to grab some makeup because I had to throw some things away at TSA that were in my purse and I get to the store 40mins before closing time and the lights are off and door is locked. Googles says the store closes at 7pm.
Jarell nunez: Was there with a friend she seemed to love it workers seemed helpful
PETER GOZAL: Nice dim sum and fast service
Sierra Adami-Koll: I had such a great experience. I went in for a few specific items that I needed for an upcoming wedding and Chris was incredibly helpful and efficient.
Beth Hersom: If you're reading this, you probably already know that MAC sells quality. I'm reviewing this location in particular because they were wonderful.I took my daughter there for her first foray into her own makeup. Ana and Chris took care of her. They were so kind and so helpful. They helped her find what would work for her, and they did it while boosting her confidence. There was no, "you'll be beautiful if you wear this," that you get with some makeup sales. They told her she was beautiful. They told her that imperfections were normal and don't be embarrassed. She walked out feeling more confident.It was such a positive experience for her. Highly recommended.
Meleah Sanchez: I walked in and was not even acknowledged by the sales associate. She didn't bother asking if I needed help or try to sell me anything.
Eng 7amda: MAC :) ♥
Samantha Long: Good cosmetics, I constantly visit this store and use their products, very high quality cosmetics.
Keys N-H: Great service.
Nooniecorn ɞ͡ɞ: Thank you Christina for your great service!!
Liliane Clavel Pardo: J’adore toujours autant ces maquillages surtout le Ruby Woo
Nayeem: Good collection
Versey Wilson: Service was Great see Chris he's Fab
Christina Lewis: They were so sweet haven't worn mac in 12 years. But the way this women put it on me made me a believer. Purchased some and I been wearing it ever since.
José Antonio Bonna: Paraíso das mulheres.
Sadie: Great products, helpful staff
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8. SEPHORA - Boston
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· 25 reviews
66 Seaport Blvd, Boston, MA 02210
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Patricia Cosby: I stopped by Sephora Seaport during my lunch. I’m looking for a concealer for mature skin. When I walked in there was several 2 workers standing in the front talking. They both looked at me and back to continue their conversation. This has happened before, it just doesn’t change. This is such a turn off and BTW you’re losing money because of it.. I just left w/out buying anything. Management should be on this. I live just around the corner and go in less and less.
Sookie Cadet: My spouse went to this store to pick up my order and felt like he’s being watched like a hawk. Probably because he’s a black straight male. I am so disappointed at the company as a former employee. Won’t be going to this store again.
Star: This is the first time I’ve had a problem with any of the Sephora stores in Boston. The sales women at the seaport location are rude and unprofessional. I was not going to spend my time or money on such horrible customer service. I walked in on Saturday at about 1pm and the store was empty. I passed two women at the front door talking. They did not offer any friendly greetings, just looked at me and continued talking. As I made my way through the store, I passed to more female sales associates that were also talking to each other and not paying attention to the customer. I started to approach them about a product and they both looked me up and down, and gave me a nasty stare then continued speaking amongst each other.Affronted by such rude behavior I started to make my way out the store. These women could have used company time more productively by making sales rather than using company time to socialize. Also the woman at the front door was management which shows why this location is ran poorly. I will not step foot at this location again.
Ayon Ibrahim: Good selection, typical pricing. Some of the employees could be a bit friendlier
Divakar Jain: One of the bigger sized Sephora stores and staff was nice.
Rafaela DN: Well organized. Good stock on usual sold out items.
Jarred Ledoux: I love this store! I popped in to make an exchange & it was super easy.
Andrea M: Came in today and I waited in the checkout line while one employee was assisting another customer ahead of me, meanwhile 3 other employees were standing at the counter gossiping and ignoring me standing there. When one finally called me over she couldn’t be bothered to speak to me and was invested in her conversation w her coworkers rather than being present while checking me out. I don’t know about this location the customer service isn’t great and their inventory is abysmal - what is actually available is disorganized, knocked over, or not in the right display. Looks super sloppy.
Ally Shafer: Come here ALL the time, spend ALL my money.Some sales associate gave me so much attitude for opening a drawer to find my product.Hey Sephora (and lady who takes her job too seriously), if you don’t want customers opening the drawers (where they know there is additional inventory), maybe put a sign on the drawers OR lock them. It’s 2022 and we like to self-serve. If rules exist, make it clear what they are and definitely don’t sass loyal customers. Will order online from here on out.
Jonathan Grandoit: Lizzy helped my wife find items that she needed for her skin. She was very helpful
Adison Hohwart: Britt/Brittany was super helpful! She spent the time to explain the product, showed me how to properly apply it for the look that I wanted, and gave great tips along the way!
Kerlyne Hosana (FirstLadyHustle): Had to call out twice for help at the cash wrap. I guess their conversation was more important.
Donic Reid: Sooo much
Adelmira Baez: Excellence lugar, professionalismo.en el cuidado y atencion,!!
Tyler K C: I’ve been here twice and each time was a great experience. Everyone that works here is super friendly and helpful. I was lucky enough to be assisted by Skye both times and WOW. Protect them at all costs. What a literal angel! I needed help finding a good foundation, highlighter, blush, mascara, the whole nine, because I’m trying to do my own elopement makeup. They were always so patient with me while i tried on 8 different shades of foundation, running back and forth between different ends of the store in an attempt to get good lighting. I really felt taken care of and understood. Thank you!!!! I’ll continue to shop here.
Gabie Flores: Tracey/Tracy was so sweet, professional, and informative! As someone who struggles with investing in the right makeup, she helped me color match for foundation. She also helped me find an all-in-one blush and bronzer palette as well. Any questions I had, she answered and showed me to the product that would help me the most. Thank youuuuu Tracy/Tracey!
tanya joyner: I actually bought dermalogica micro scrub. The service was helpful
Tatiana Novik: Нам срочно нужен был подарок для молодого мужчины. Мы знали из каких ароматов будем выбирать. Остановились на Gucci Guilty. Ноты итальянского лимона и мандарина, лаванды,вирджинского кедра, пачули делают этот ароман дерзким и приягательным. Очень надеемся, что нашему другу он понравится и будет дарить прекрасное настроение!!
Kristin S.: Wonderful location. Very convenient; right outside of the Courthouse Silver Line stop. Helpful but not pushy sales associates give good advice on purchases.
Samantha Mackowitz: Great service!
Renee Desrosiers: Everyone was helpful and friendly
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9. MAC Cosmetics - Boston
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· 6 reviews
450 Washington St, Boston, MA 02111
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cerrina l: Bad service
Revekka Gershovich: Never have anything in stock. The seller was not very helpful. I’m a customer of Mac for 6 years, and I had a sub par experience here.
Temia Rouse: I had the pleasure of having my make up done by Mike. He did a demo with me because I walked in without an appointment. He was extremely accommodating! He explained everything to me and really put me at ease. I never wear makeup, and he was so patient. Other customers came in while he was working with me and he took care of everyone. While managing 4 different people, he managed to make all of us feel special. What a gem!
K Surprize: Nice staff and is located inside Macy's. Didn't have the foundation I needed (checked on 3 different days) as they were out off stock. Better to visit the Mac on Newberry St. as they have more products.
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10. Estee Lauder - Boston
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500 Harborside Dr, Boston, MA 02128
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11. mac cosmetics - Boston
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Logan Airport Terminal B, Boston, MA 02128
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12. SEPHORA - Boston
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· 330 reviews
800 Boylston St Space 157, Boston, MA 02199
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13. SEPHORA - Boston
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· 99 reviews
88 Newbury St, Boston, MA 02116
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14. Ulta Beauty - Boston
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· 312 reviews
32 District Ave, Dorchester, MA 02125
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15. Bluemercury - Newton
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· 8 reviews
33 Boylston St #3343, Chestnut Hill, MA 02467
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16. SEPHORA - Boston
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· 58 reviews
7 North St, Boston, MA 02109
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17. Jo Malone - Boston
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· 13 reviews
786 Boylston St, Boston, MA 02199
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18. Ulta Beauty - Everett
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· 247 reviews
15 Mystic View Rd, Everett, MA 02149
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19. Clinique - Boston
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1 Harborside Dr, Boston, MA 02128
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20. M.A.C - Cambridge
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· 6 reviews
Cambridgeside, 100 Cambridgeside Pl Ste 2, Cambridge, MA 02141
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