Best Finish Line Stores Boston Near Me

Mitchell Tutein: I am 100% completely satisfied with this store they have a wide selection of shoes and the price is a great plus the staff when above and beyond!

shane smith: Girl working in there should be fired, she just stands there staring around the place instead of actually helping customers. If that was me I know is lose my job, so why is she still there? I see companies like to waste money on people who don't actually work. Store never has variety of sizes or sneakers. You're better off going elsewhere

Ashley Fullard: Cute sneakers? Sure. Employee competency? Look elsewhere.The in-store associate that “helped” me wasted a half hour of my time as I attempted to return an item I ordered online using AfterPay. When I initially spoke with him he took my reference slip and attempted to return the item like I assume he normally would. When this did not work he spoke with his manager who instructed him to call a support number to process my return. He attempted to call this support number several times and then told me he could not reach them. I asked him if he was calling AFTERPAY to assist in processing the return to which he said yes. As he was unable to process the return in-store due to being unable to get in contact with AFTERPAY support, the associate then gave me three different numbers to call to assist in my return. Unfortunately the associate failed to mention that the AFTERPAY “support” he called was actually an internal FinishLine support team that specifically assist in AfterPay orders. Once I figured this out I called him out on not being clear about this and furthermore asked him why he would give me numbers knowing that they would not be able to assist me as none of the agents I spoke to sit on the internal team.This is extremely frustrating because it is a waste my time, the time of the people I spoke to and ultimately his time because had he been clear I would have left after my first interaction with him. This is a clear demonstration in what results when someone has poor communication skills and has to interact with the general public. Finish Line, you all need to do better.

Richard: I am always happy with the shoes I get from here!

Adasa Cooper: Friendly and helpful staff..The manager was super cute and knowledgeable..

Michele (Shelly): So happy all around! I believe FINISH LINE is a lot more reasonable with there prices free delivery within 2 business days I had my kicks. I got the right size those are a mens 8 I am a woman’s 81/2 but if you read the insider of your nike sneaker then look at the size chart FINISH LINE shows you there shouldn’t be a problem with returning cause you got the size right

Nicole Kravchuck (Nikki): I love finish line the only sneaker spot these that deliver within 5 days. My friend ordered from the Nike app 3 times waited 3 weeks a piece. Stupid right for one of the same sneakers I got. So yeah love finish line

Y Paris: Great selection of sneakers

Dre Velasquez: It's a great store with good deal's.

Fabian Oviedo Mendoza: Regular

Figue Cafu: If you are looking for a running shoes DON'T BOTHER bc they DON'T have running shoes AT ALL....Don't waste your time here😡😡

maryam alshehhi: The Guys there were very helpful and nice

Mr: My fav Nike sneaker spot.

Michelle Ennis: Love Finish Line..have gotten many Fly sneakers out of here in the past and present

ax06: Nice selection of shoes and athletic apparel.

Malcolm Clark: Personally i didn't like their selection. There was a lot of shoes. I'm into basketball shoes and they didn't have my style. It mag be different for somebody else thougg, if they have a different style.

Brandon Groce: Gladly handed out $150 worth of goods to a non English speaking customer with my stolen out of town debit card, using credit, unsigned. My name does not remotely sound Spanish, and the thief opted to not use debit. Check the ID if it's not signed please. Pretty sure that's the correct legal process. Use your head and know the rules.

Mike M: Even though there may have been 2 guys that I saw on the floor Service was good accurate and quick I would definitely shop there Again.

Anthony Mclaughlin: Inocencio was extremely helpful. I only needed a few things, but he was knowledgeable in helping me to find what I was looking for. Very impressed with his product knowledge and customer service.

James Minor: They didn’t have the brand I needed, but were able to point me to another store in the mall that did have it. Very friendly.

Kevin Curry: Nice selections

Marcus Kelley: Awesome 👌

Jay Va: If I could give this store a -5 star review I would. I was at the south shore mall location in braintree, Massachusetts shopping for the New Years and I stumble upon unfairly treatment within employment staff. I am a mother of 3 and I been looking all around for my daughter a pair of new kicks. She was in tears when we told we could not buy the shoes they had in stock, claiming “if we don’t have your sizes, we can’t sell to you because of the “limited quantity of supplies” which I understand but i am also not willing to pay a kidney and a fortune for something I could’ve easily got in store right here right now. The employees went caught selling the new Nike dunk lows “woman’s panda low” to a customer and lying to other customers about inventory supplies. I was denied service and kicked out of the store for questioning for her about the product. I have photo evidence to submit to this case. This unacceptable behaviors needs to be reviewed and supervisedEDITTED***Store816

Tristan M: Picture says it all. This place is a dump. Stay clear if you can. Hopefully the GM hires a manager that cares and gives those kids some incentive to actually do their job

Bonn Whoot: No price tags, employees act like they are doing you a huge favor. None of them want to work. They all look high. The creature with the goofy looking bun on the top of her head is a whole clown. The way she was embarrassing one customer...just foul. She works in a shoe store. She's no better than a customer who is struggling. She got a rich girl attitude for a fellow peasant. She was dead wrong for that. I hope she gets the right customer one day who puts her in her place.

Leylani Yanes: Ghetto is an understatement. 1 Cashier 1 SR doing all the work while Manager "Cedez" turns her back to a FULL STORE during the holidays. And sits unbothered in the back after being asked to service her stores customers. RETURNS DOWN? NO EXTENTIONS? NO DM#? CS is trash. Never seen a manager so NON CHALANT.

Andrew Ho: Nikki (short girl with mask) helped me find some clothes for the winter and went above and beyond with her service. She was offering her own input on what I should wear and stuff (what was popular). I got what I was looking for and even got a food reccomendation. (Never really went to Braintree mall before so, Nikki made my first time worth it).

DontWorry AboutIt: This place is a joke, trash, and filled with grimey employees that try to act tough for some reason cause they work at Finishline. Right when you walk in all the employees are crowded in a circle like a gang when you walk in. Stared me down and didn’t greet me but the person who walked in behind me was greeted. I don’t even think this place carries Jordan Retros or Dunks cause all the employees back door them. Never coming back here again gonna be calling corporate too. This place is sad.

Jacinto Batista: Place sucks. Poor customer services. Only two people in the store. One of them was putting more attetion to his phone them customers. I shop a lot in finishline will never go back to that store.

Karin Nee: Customer service was lousy I intended to buy three pairs of sneakers and the customer service while there wasn't any I had to ask three times if someone could help me one girl was on the phone and the other ones were in the back by the time they wanted to help me I left and took my money elsewhere!

Elijah Sweeting: Blonde hair girl is the worst, she backdoors everything to people she “likes” pathetic I swear

Nina Selona: I went there to purchase couple of shoes during Christmas . An wonderful employee named Leandra helped me , she was very nice and Helpful!I will definitely go back again!

Mata Kukarachas: Horrible experiencia, No recomendaría esta tienda a nadie, pésimo servicio del personal, tiene que corregir la forma de hablar al cliente

Jean Dilone: Love it

Tajia Moore: Nice selection staff not very knowledgeable about product

k Dinner: I love the bag they gave me.

Paula Garcia: Terrible experience 0 stars if possible ! I WILL NEVER STEP FOOT IN THERE AGAIN .

Evelyn C.: Walked in with my daughter just to look around and found the perfect jacket match to my brand new Nike sneakers 🔥🔥🔥 Super happy and it was on sale. Can't wait to wear it. My daughter found one that she loved, too. From $100 down to $40....YAY!!

Will M: Was quick to place My order and verify my military discount. I knew what I wanted And they were quick and efficient in that process.

Danny C. (Reviewer Super Star): Great selection. Price is like most places.

Jus Alm: This is for online Finish Line. Absolutely garbage. They've cancelled 3 orders of mine in 5 weeks. So guess what? No #$@!!! Christmas presents for my kids. They said they guaranteed delivery before Christmas. Laughable. They gave me $20 discount. Bought ANOTHER pair and guess what?..... cancelled again!!!! Out of inventory. Is this a joke? Why list inventory on your site when you almost never have the item? Management issues, inaccurate inventory, no Wow. Company who doesn't know the basics of inventory or how to figure it out.

George Smith: Probably the worst store that I been to the customers service here it’s really disgusting, they are rude, don’t want to help you it all I ask one of the guys that was working there for a size and they just seem like they were annoying anyways I paid for my shoes and the guy did not say any word to me while I was paying they didnot check the shoes I got or the size nothing like other store do. So disgusting.

Christopher B: Excellent service. The staff here really take pride in their work and know their stuff. Thanks fellas👍

Maria Montero: Exelent

Michael Mason: Very polite and good customer service.

Karla Toledo: Giovanni 036926 ,Amazing customer service,went above and beyond what he needed to do to help me out!Definitely coming back here !!Thank you

Chris: Probably the worst sneaker store I’ve been to in a long time. I consider myself a sneaker aficionado, and this store has very weak minded, very rude staff. I’m sorry you rather be elsewhere, but when a customer asks you questions or looks like he or she needs help, do the right thing. They could put marmoset monkeys as sales people and the outcome would be better, sadly. If you don’t want to work there, go back to school and actually make something out of yourself. Hell atleast fake being nice and helpful, as customers we won’t know the difference. They also rarely carry my size in any sneaker I ask to try on. Might as well just buy online somewhere else.

arty dauwer: Awesome!!!!

Milda: Love this store they have variety, team are working hard

Jesus Bonilla: Fantastic

Elciane Lopes: Went there twice , and always the salesman was buying a coffe and soda respectively. Waiting for him for about 10 min .

isaiah Thomas: Clean store good people that are always helpful and will go out of there way to find me what they don't have at the time.

Evan Raftes: Rude service.

Rony Baptiste: Today I went to finish line to return and items that’s was sent to me and was the wrong order and my friend Giovanni was very nice respectful and patient with me and mad sure to help me get the rite items that I ordered and help me send back the items that I received that was incorrect thank you Giovanni and the team at Burlington mall finish line.

samuel belay: I bought a $100 shoe to my son from Finish line store located at Burlington mall, MA and a week later I went back to store to switch the shoe. I tod the manager that one of the pairshoe has a little bumper in it and it does not give comfort to my son that is why I asked him to switch with another one. The manager was primarily rude and he was not totally interested to support us. He refused to do that because I lost the receipt, but the box has the bar code on it and he could find the info on the system. However, he was totally unwilling to help us and refused to switch the shoe. I was a little bit disappointed😞 with his treatment and I asked him to talk to his manager if they can help, but he went back door and come back saying that his boss has the same feedback because of the store policy, but he was telling the lie. Finally, I spent another $95 for another shoe on the same store to make my son happy.I totally dissatisfied with their service and really recommend any one not to go that store. They have the worst customer service I ever had experianced on my life.If finish line does not have the bar code info on the system, they are on 20th century. You need to update your system to make your customer happy.

Danna Steinberg: This store has the worst customer service and management I have seen in years. I have been buying my son's sneakers there because it's convenient. I had to special order a size, and it still didn't fit. When I brought the sneakers back to the store, they said they had been worn outside, which they weren't. The right sneaker did look different from the left sneaker, and when we were inspecting them together, we realized it might have been a mistake at the warehouse or in manufacturing. I made a big fuss about them not returning them or giving me a store credit. So the manager tells me that it would be a loss for the store if she took them back. Both her and the employee were young and seemed to have no business sense or knowledge. I told them I've spent thousands in their store over the past 10 years and they've permanently lost me as a customer. Then I had to ask her do you really think that's a good business decision? And she said yes. I even walked in with my 2 sons, one wearing a pair of the sneakers from there! I would bet this store will be out of business soon. You can't treat people like that and stay in business.

Dawn Caron: Love this place just wished the points system was better for higher percentage off especially being highest rank in less than 3 months

Lindsay Kippenberger: The woman working was very nice and helpful (wish I got her name) but had shoes that didn't fit that someone else got me so I didn't have a receipt but she gave me the option I had which was to exchange them and she was very nice about it! All around great experience at this finish line!

Daniel B.: Great staff helped me find the perfect shoe no matter how long it took.

Richard Willis: Staff are friendly but they are zero decent kicks available. Lots of GRs and no heat. Hardly worth the effort.

rosinpappii B: actually the worst sneaker store in the area. absolutely no good shoes in any good sizes. shoes you can get on sale at any other finishline are still full prices here. management a bunch of bozos to be honest.

kevin scott: awful store just go to champs donwstairs

James Bowman: awful store

micheal scott: poorly managed and honestly zero selection for shoes. the other shoe store champs had way better selection of shoes in comparison. easily the worst finish line i've ever been to. just turn it into a footlocker.

Zoey Tran: Finish Line have such a poor management on “first come first serve shoes”... the shoes was supposed to release on 08/17 at 8am, people came to get in line the afternoon before the release. The mall don’t want anyone to camp outside, so they took a picture of those people that were waiting. And those that showed up at 3-4am of the day of release form a line for hours, THEN was being told to leave because it was already reserved?? I understand that the mall have their own policy, but why cant they kick those people out then tell them to come back on the day of release?? Not only that, the manager can’t even come outside and speak to us about this problem. Finish Line needs to train their managers again! This is mad shady

Binh Lau: If I could leave a .01 star review I would. This place is completely mismanaged by the employees, on a recent drop, the aj1 satin black toe EVERYONE was told it was a first come first serve basis. But by the time I arrived outside the mall to line up, a security guard told me there were no pairs left because “people wrote their names on a paper and all 25 pairs are reserved”. This release has been the worst release EVER. The mall has a policy against lines forming in anticipation of a release, yet THIS specific finishline never informed us that all pairs were first come reserved which actually isn’t a thing that happens. The employees insisted that this release was first come first serve, and there was no communication as to the change of release. There is a clear disregard for the wants of the customer, someone needs to get fired from this ASAP. Do NOT support this store because it doesn't care about you or other customers.

Chris: What’s the point of being a sneaker store if you never carry any sizes for any of the likeable sneakers? Everything I’ve gone in and tried a pair hey always give you a damaged box, and dirty shoes or with stains. Other times they say they don’t have your size, I’m sorry but is sz 12 so common? Cmon you guys pride yourselves on being one of the best sneaker companies but fall so flat on your faces. It’s rather sad, this location sucks and other locations pretty much have been the same experience.

Mike Richard: Good shoes

Alisa Yescas: Great sales on shoes

Michela Straub: Finally found my husbands favorite shoes they had it in his shoes

Diana Raymond: Andrew and Sean provide the best customer service! great advice, patient and respectful. In an age where I can easily shop online, I prefer to go to finish line in Burlington to get me and my family our sneakers. Thank you you guys for being so awesome! See you next time!!

Amandeep Singh: Friendly staff!

Athena Moulopoulos: Vinny was amazing!!

Milton Candido: horrible, very rude and bad-tempered attendant, I didn't pay attention to what she would do, she just ignored it, but anyway, I won't come back here anymore

Yenny Sanchez: I got to say this people work so hard I was there today to pick up my order and they were 2 guys working so hard people really need to be patient they short stuff but they are really willing and doing their best!Nice guys thanks for all you do specially now

wang kunbo: arrogant customer service, takes us as idiots, either not even know about open information on official website, or does not need another potential buyer at all.

Kim McKane: Needed smaller size

Alan Oull: DO NOT GO HERE, WIN A RAFFLE (MOCHA 1s) WENT TO PICK UP MY RAFFLE WINNER BUT THEY DIDN'T HAVE MY SHOES DUE TO LATE SHILMENT. WAITED FOR 2 WEEK AND STILL NOTHING. THEY PROBABLY BACK DOOR ALL THE SHOES ALREADY SMH. DO NOT GO HEREDO NOT GO HEREDO NOT GO HEREDO NOT GO HEREDO NOT GO HEREDO NOT GO HERE

Davi rogerio Alves Feitosa: Depois comentarei

Matt Berkey: Great prices on high end sneakers

eunice f gomez rosas: Una tienda bien surtida

Ruby Wyatt: Finish line is in the mall I only go there to shop they nice prices and the sales people are very helpful

Saul Cermeno: Muy bueno para conprs

Johnny Chan: Not located in the best part of the mall with the most foot traffic but it has been here for a long time and if you want to shop here, you probably already know about it. You can order online and pick up here to save shipping for some items. The products are not organized too well so expect to find someone to ask for help.

Jeffrey Parker: So, the other day, I needed to buy some shoes. So, I went to this place in th Natick Mall. Lesson, never come here. It’s a disaster. It’s so bad you could call it the Syrian Civil War of shoe stores. Stuff was all over the place, the shoes I wanted weren’t there, and above all, th the store manager was being rude to customers and especially her employees. I was very disappointed with my experience and will be shopping at Foot Locker from here on.

Eli Beth: Horrible customer service. New manager (white female) has a bad attitude and was yelling at her sales associates in front of customers. Has had an attitude on multiple occasions towards customers of color compared to white customers. Will never return here!

Olayinka Shittu: It's okay bad customer service.

Murat Medzhidov: They were being really mean to me like Valerie.

Lou Wood: Hung up on me, intentionally. Not good customer service.

valerie perez: the cashier named Brianna was very patient and nice i've gotten 2 different size shoes in my box and she went above and beyond to help me appreciate good service thank you Brianna YOUR AWESOME.

Christopher B: Pretty good shopping/exchanging experience. Pretty good inventory, good pricing and good customer service. Had to go to the store after buying online and then one pair being soldout. Still waiting for my $80 gifcard and it's been over a week. If it doesn't come very soon their getting one star because then it's like robbing the customer.

Devin Monteiro: Nice looking store but the associates were not welcoming. I had a total of 5 pairs of sneakers I wanted to buy for my family. Unfortunately not one person working there said hello or offered to help me today. I walking out disappointed. I will not spend money at a place where I can even get a hello. Sad.

Alexa Bdo: Amazing costumer service. Staff are amazing and help out so much.

Thomas DuBois: I like it more than foot locker

dreamer alcantara: Fashion sneaker

Rejuven-Ice Cryotherapy: Great staff good shoes

Kim Amodeo: They always have the new shoes, shirts, pants, and socks. Plus most of the time everything is on sale.

Barbara Depalmer: Daughter looking for sneakers. Great selection.

jialiang deng: 还可以，中规中矩，没啥特别新也没啥特别便宜的

brooke lavin: I was traveling to find one pair of shoes that NH didn't have in stock. I called first and they held the shoes for me so I was guaranteed to get them when I arrived. The hour drive was worth it. It was a quick in and out and the sales associate was super nice and friendly.

Keith David: This store had all the best sneakers.

Athanasia Dariotis: Shoes

Aventura Aventura: Nice and big with plenty of selections

Alfredo Pina: Gran renovación recibida recientemente, impresionante la variedad de zapatos deportivos.

Steven Wells: Got my niece a pair of basketball shoes for her jv team, they had a big selection to choose from but not many available sizes she had to settle on her third pick because the first two they didn't have in her size, still satisfy with the workers efforts but she just really wanted a different pair but settled

Tyrone Laine: Always helpful!