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1. GameStop - Boston
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· 390 reviews
40 Winter Pl #4710, Boston, MA 02108
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2. GameStop - Cambridge
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· 154 reviews
Cambridgeside Pl Suite324, Cambridge, MA 02141
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3. GameStop - Boston
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· 164 reviews
674 American Legion Hwy, Roslindale, MA 02131
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Elissa Harrington: Slow service
Unstable Savage Productions: Thanks for the exchange for the cover art after handing you a preowned one
Zero: Good place
Doctor Nightmares: The workers are extremely nice and easy to talk to
Richard B: Bn
Ozetta Blenman: Love it
ttv_ddragon YT: I go here with my mom all the times to get stuff the prices is perfect this is the best game stop that I've ever been to.
Lisa M Furr: It's a game store, not much to rate, serve was great.
Slime Boy: The workers there where very mean to me,yelling at me saying they don’t have any regular edition ps5 and cursing me out
estiguer mendez: Exelente atención y muy rica la comida
Omar Vivas: Muy bueno tiene de todo
Cory Blamire: Came for the Pro Member exclusive PS5 drop, camped out for two hours before open (unnecessary, only a single other person showed up early, at 20 minutes of) and was in & out with no hassle within five minutes of the door being unlocked. Associate was efficient and professional. Only complaint is would've liked an oversized bag to conceal the goods and not have to worry about getting jacked in the parking lot. 😅
Maritza Rodriguez: Only two teller for a lot costumer
Joseph Chow: They sell 25 pack trading card pages and trading card holders. Excellent customer service. Masks are optional.
John Ovesen: My local Gamestop has pretty cool workers and since the Downtown Crossing location recently closed it's the only Gamestop location I shop at. I'll buy the newest game here and shop the clearance T shirt rack here and pick up a ton of Marvel Legends figures here simply because Gamestop tends to get them earlier than other stores and their online deals tend to be the best out there! The fact a McDonald's and Pope Eye's Chicken is nearby is also a plus. But this Roslindale store has helped me build my Marvel Legends collection over the years! I pop in from time to time to see what new is in or what has hit the clearance rack. I like the store.
Captain Tenno: This place is complete trash, no one ever picks up the phone when I call and I called this GameStop location on 3 different occasions and no picked up as usual.
Obeydexter617: Came here about 10:30 and there was a be back in 30 min sign on the door. There needs to be more employees? It’s so unprofessional
John Delva: Bought a game recently that wouldn't load although the store is close the location is a bit congested so it's annoying to go back not the stores fault I suggest that one always checks the traffic before heading to the American legion Parkway shopping Center
Harvey Cruz: The service was great and quick the young lady in the front was multi tasking and speeding people up. Cudos to her
Faith Mascoll: Ordered a game through the gamestop's website and had made an order for 2 games to be delivered the same day. When I had ordered the games I had 1 hour to place the order which I did it within that time limit, and had more than 4 hours before the store closed which it closes at 9pm (as said on the website) but by 7pm I have "dashers" contacting me that the store is closed. Now I have to contact both gamestop and doordash to have my order canceled. A waste of time and money. At least let the place you work for know if you are closed.
Dildar Hussain: The guy messed up my order and then they have the worst customer service to this store. He seemed high when he was doing my order. Bad place to shop at. The staff is awful and shady here. The store itself is kept dirty, the game collection is very low and the customer service is the WORST!
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4. GameStop - Chelsea
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· 214 reviews
Chelsea Commons, 1100 Revere Beach Pkwy, Chelsea, MA 02150
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walter Calix (savega): Perfect
R G: Nice place ,good customer assistance
Jhony AA: I got the PS5 at this GameStop and so in love with it please the attention from the employees was great !!!
Laurence Montanino: Said they be open for God of war ragnarok pre order and wasn't.. waited until 1230 to see if someone showed up ... nothing , this place is rude and obviously doesn't care about its customers I drove out of way and asked 2 times before I came down ... now I see they probably think it's a joke just another reason ill buy my next game digital or thru Walmart or best buy
Carlos Contreras: Calidad de atención lo recomiendo
David Houghton: I still don't understand how this place is still in business
Effex: Had exactly what I needed. Friendly staff, clean store, great location!
Justdoit Jess: Lazy staff
Mario Garcia: It ok to go in but make sure to check everything they sell you especially electronics..
Jesus Beltranlopez: Excelente personal
Gustavo Alvarez: Always on point
Rui “Acoreano”: Awesome workers they do take care of you
Michael Ferry: They have a lot of video games and other things for kids to play with or collectables
Gilberto Diaz: Ok but never has no good games lol
Lina Grey: This is the biggest game stop I've seen in the area, super clean too
Jonathan Rivera: The store is clean and very well organized but the staff have no personalities and lack of customer service
Diane Bishop: Great selection of ps4 and Xbox one games among other items and toys. Staff is very pleasant and accommodating.
Jom Bean: Legit never answer there phone and the ginger guy in the front is rude and snobby plus the manager with glasses is hands down the rudest person in the world
lahoma peters: Awesome
Tarik El Msnaoui: Ooh, whose your gaming store?!GS, AKA Game Stop.
Mike: They always got what I need. Whether it's gaming systems to Funko Pops. And if they don't have it they will looks n see who got it. Most of the time you can get it shipped to your fav gamestop location.
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5. GameStop - Brookline
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· 187 reviews
271 Harvard St, Brookline, MA 02446
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Nelson Gil: Excelente
Jonathan Kraus: Easy
Alexander: I pre-ordered the limited edition Fire Emblem Engage Divine Edition and paid for it in advance. But when I came to pick it up, I discovered that the sales people had sold my copy to somebody else without calling me or letting me know. Avoid this place if you're a serious collector of limited editions.
Olive Day: GameStop is a good place to shop for games, merchandise and collectibles. I always go to GameStop and it's my home away from home.
Stathis Karatsiolis: Horrible experience. Pre-ordered a game which was unreasonably delayed. Website has not even updated about the delivery even though I received the game .On top of that additional preorder bonuses where not included even though it was advertised so.Totally scammed. Other retailers are way more consistent and transparent with orders.This is not the first time GameStop has been inconsistent with their online presence.
crazy primo1: Good
David Adriazola: Great. I found such good prices for everything I wanted, that I am super happy.
Michael Johnson: At first the one in Brookline was just hiring any hippie like person. Whom didn't care about customer and bosses who spend most they time talking to friends that came in. Now it's getting better workers are more mature now customer service is a lot better
Kenngon podcast: Just your typical GameStop
Jacob Lewis: Zero help, canceled my order, used a coupon that I apparently can't get back but I wouldn't know because after calling 10+ times over several hours to try to figure out what's going on I got no answer. Waste of time and money.
Michael Costarelli: Awesome store great employees
Joshua Torcivia: Very friendly not too much traffic and very knowledgeable staff
Karissa Parker: Horrendous customer service! I am a member and if I don't use my monthly $5 coupon I usually transfer it to my Nintendo account for my switch. They refused to do the transfer at first, but then when I pressed them stated that if I wanted to do the transfer I would have to buy a gift card first, which is absolutely ridiculous. I left and went to my usual store (Dedham) and they were able to complete the transfer for me. I’ve also successfully done this in the Braintree store. I was told this location in Brookline tends to give customers trouble. Staff and manager here needs training ASAP!!!
Nicholas Bernard: This is my local GameStop and I love it. I know stores like these are dissappearing, which is unfortunate. This one needs to stay! The staff is personable and always super helpful (thanks Jose). See you next time!
Colin Gray: Joseph was awesome! I was looking for a Switch, and he answered all my questions patiently and kindly. Super helpful, good experience.
Flex Baker: The employees were very prejudice. Practically mocked me for casually looking at the clearance section after they told me they didnt have any usb cables on clearance and looked at me like i was crazy for asking them if they had any. They were very rude. They tried to dictate my experience and my purchase. I usually get psn cards printed out on receipt and it gets added to my profile online in case i lose the receipt. This white dude was not letting go the fact that he wanted to force me to buy it in physical card form instead. I asked him 3 times and it got me angry that he would not listen to my request. To not waste my time foolishly i ended up buying the card and felt violated. I called them out for how they treated me, we argued, and it got racist. Im very visibly hispanic and they made a remark about my skin being white and that im whiter than them. And that was the MANAGER. the manager then proceeds to say im no longer welcomed to HIS store. He acted as if he OWNS gamestop. I spoke to gamestop corporation about this and luckily they now allow using your pro rewards credit online. Downtown had the best gamestop but sadly it closed down. And gamestop is pretty much dead to me now. There's way better deals at other places like Best Buy Target Walmart Amazon. As gamers say now, no one buys discs anymore neither. Although gamestop sometimes do have good specials the savings ARE NOT WORTH THE COSTS OF TRAVEL HERE OR WORTH DEALING WITH YOUNG PREJUDICE AIRHEADS. Online is better. Truth be told. All they have is straight junk you're gonna want to get rid of in 2 years. Nothing worth buying. There's a reason their stocks originally tanked. Everything i bought from these stores im now trying to get rid of lol.
Ali Assi: Phenomenal experience at this Gamestop to purchase my PS5. I worked with Jake who outlined the process very clearly, displayed incredible professionalism, and honestly the best customer service I've received anywhere since arriving to Boston. I will be coming to this Gamestop for all of my gaming needs. These guys actually care about their customers and I am so impressed.
Roberto Baez: Employee joe was very rude and was not helpful at all
Eli Moslemi: Visited there some days ago. My husband got a good deal to buy Gran Turismo 7. While he was doing so, I had enough time to wander around the shop. I am a mug-addicted and I found GREAT mugs there. Beside, unrelated stuff I mentioned, there are many games to choose for PS4-5. Also, the shopkeeper was very helpful.
Jake Lopez: Don’t know why reviews are saying customer service is horrible, I had a fantastic experience when I went to trade in a console and some games. The staff (Jake) was incredibly helpful, kind, and I was incredibly lucky enough to have also been able to use the in store credit toward a Nintendo Switch! Love the store, and seeing as how this is the last one in the Boston area, I’d call it a treasure!
A K: When I went here the employees were openly discussing how they used to rip people off by selling bogus "warranties". All gamestops will upsell you hard. It's to be expected, that's how they stay in the black. Most are not this pushy or underhanded about it. If you're going to shop here, be prepared to say no thank you, I'm not interested.
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6. GameStop - Malden
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· 192 reviews
44 Broadway A110, Malden, MA 02148
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G Matouch: Went in to do a happy return it said if I make a purchase of 25 or more I would get $10 off the customer service rep helping wouldn't give me the deal on a $30 lamp I wanted wasn't helpful about it after I showed the deal and was very rude about it that's not how customer service works I walked out
Slived Little: I'll be backGood service
Lucas Matos: Bad experience at the delivery of Hogwartz Legacy. I made the pre-order of Deluxe edition so i could play earlier, the employee that was working in the night shift (02/06/2023) said that in the system showed the basic edition and didnt even offered help with the problem.
joseph reatz: KaylaJust came in to buy a Nintendo Switch for my Niece. I don't know anything about these consoles, I was fortunate enough to run into Kayla who helped me and guided me through the process. She provided great customer service and friendly non pushy advice. Truly making this Christmas purchase a smart informed and happy one.Thank you!
TD Kervensley: Great place
M K: Website shows inventory, says available for pickup no inventory at store. Waste of time and gasoline. Do no recommend, definitely call before wasting time to go here. Website inventory is not real.Employee was unhelpful. I suggested changing the stock availability to “out of stock”, at least to help some other people. She said she didn’t manage the website, and took no initiative to call or report the stock issue. Very poor customer service overall.
Ashley Speliotis: Kayla is extremely knowledgeable and friendly. I wouldn’t purchase a game at any other store because of the great experience that she provides. She is excellent at her job.
R B: website is tough. If I wanted something in stock, I had a real problem finding it.
isaiah Thomas: If you like people who can’t seem to do their jobs. Store is always dirty and smells bad. They treat you like your a problem. Never answer their phone and when they do you have to worry they are telling you the truth. I have gone to this store for the last 4 years. And by far the worst one I have ever been too. There are many game stops around the area but I would avoid this store at all costs. You will not be happy if you ever have a problem or need help
Craig Torigian: Excellent experience; Kayla was extremely helpful, polite and knowledgeable. She goes above and beyond to help you with any questions or needs. 100% 5 stars
Randy Hurley: Just Stafford decent but never happy, place is always understaffed or representatives are always too busy trying to help customers are there issues. The one benefit is they do try to help people with technical work, which in all reality you should have technicians in every store that will bring them in so if you can’t fix the system can always upgrade to another.
Patrick M: Been coming to this GameStop for years. I go on my lunch breaks and days off. Jimmy, Katie and Justin are very nice and they always help me with anything I need.
John Walsh: Absolutely terrible service ,leaving the phone off the hook ...
Chia-Yen Huang: Big store, nice staff; not crowded at all!
Davis Le: I will always buy hardcopy games from GameStop before anywhere else.
Jeff Morgan: Biggest GameStop I have ever been in. Great store.
Union ZERO: Friendly service
Michael Ferry: There's a lot of video games to choose from
Robert Tardy 11: Workers are rude and don't know what there doing and sell you stuff that's broken
Jonathan Velasquez: Terrible customer service.
Andrea Spears: I thought this was a great location, due to it's size. It's located in a strip mall, so the store is at least double the size of 1 found in a mall. The staff member was extremely and knowledgeable. Although I went right around Christmas, I was able to find something for my son.
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7. GameStop - Dedham
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· 156 reviews
336 Providence Hwy, Dedham, MA 02026
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Shelby Black: This GameStop location needs to shut down and the people working here needs to be fired. They provides NO customer service and you cannot even get into contact with anyone in the store. Terrible selection, horrible staff that are useless, and their trade in system seems to always be “down”. Do not waste your time here, please go somewhere else.
William Munny: Evan is the man. My sons love this place.
Enmanuel C: Zero customer service and low inventory.1/16/2023, 1:30pm: I went in to look for a game... Waited over 3 minutes for the manager on duty to help me with one question in an empty store, but he decided to keep chatting with his boss about coordinating his shift hours. I understood he had to take care of the call with his supervisor, but to leave a customer waiting like that was out of order. The manager he was speaking with would probably not be ok with him ignoring customers and much less with them on the phone. Once I noticed the conversation was going to continue--without a pause to at least acknowledge me standing right in front of him--I walked out. And he still didn't even bother calling me back to offer help.
Clean Remodel LLC: Great variety
Vince Johnson: Just no!
Josue Morales Aguilar: Pretty cool!
Peter Flanagan: Employees have intentionally left the phone off the line for over a week now making it impossible to get in contact with them. Charged me $1200 for 2 ps5s then never sent any sort of confirmation email, doesn’t show up In orders and of course you can’t call them. Other gamestops can’t get in contact with them either as they’ve completely shut out all sources of communication
HAKUNA HAKUNA: My favorite place 😍 as a gamer you should know this place if you need some quality things for your gaming performance this place is the best
Karissa Parker: Staff is always so helpful and friendly!
William: Ofc when pandemic hit. And pua looked like an idea seems we all got the same one. To sell collectibles lol. When I there now if no yugioh there's 5 below there so if they don't got cards at least u can get some match box or the figpins and magnets are collectible heh
Alex Pihlak: I've been going to Gamestop since it was called EB Games. I've never had a more pleasant experience than just now when I traded in my PS4 at this Gamestop. The employee, DeSean, was extremely professional processing my trade in, and I ended up getting a little more than I expected. DeSean and I then started talking about games. I told him I just got a PS5, and that I wasn't too hip in the gaming scene. He recommended some games with his own personal experience, and guided me in the right direction without being overbearing at all. He really knew his stuff. I felt very welcome, and it was perfect timing since I was having a terrible day. Will be going back to this Gamestop solely now.
Ig Kh: One of the very few places where great customer service still exists. Especially given the amount of sh*t these guys have to put up with from customers, Evan and his team are exceptional. Best manager at this location in at least the last five years, probably more.
Fuzzy Rogers: Good customer service. The employees are knowledgeable and friendly.
Angel Diaz: Super friendly employees and very informative. I've been coming here for years and have never e had a single complaint.
Chris Benoit: I don’t write a lot of reviews but I felt that this was worth it. It’s becoming rare to see good customer service so when it happens it tends to stick out. Evan was phenomenal and very helpful. I would definitely go back to this location because of the experience. He showed that he cared and wanted to make sure my son was happy. If I was still in retail I would definitely have tried to recruit him. Keep doing your thing Evan and thank you!
Jimmy Ramos: Los mejores juegos y con mas variedades.
Greg Gibbs: The red head lady berated me while trying to buy a game because I didn’t want to upgrade to GameStop pro.
Ming Diao: They got some nice used game also got both of my shiny code here
Irron Williams: The is really good don't get wrong on this but it just needs more
Quan'Quest Dellarosijah: Low inventory.. as alot of stores are sort supplied. .. I do recommend a quick call or even online search to ensure the product you want is in stock..
Mario Mancilla: Me encantó!!
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8. GameStop - Waltham
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· 175 reviews
1019 Trapelo Rd, Waltham, MA 02452
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Greg McGurk: No kidding! I'm a guy looking to get some games and the people here treated me right! Excellent suggestions, top notch crew!
Mike Byrne: Have seen some complaints about experiences with the staff but those are opposite to my experience- have only had good interactions with everyone who works there. This GameStop is pretty small, and things can move slow sometimes, but I’ve really only seen that happen when a staff member is being helpful for a needy customer and taking time to answer questions. I like this location and the staff.
Francis Bigness: Found a game I've been looking for
cj louis: Great experience, from the call to going into the store picking up my items thank you so much 5/5 all the way
Evan Boodoosingh: Rude staff that was no benefit in helping me find anything I needed for my new PS5 setup in terms of accessories or knowledge on what products were the best I went in there without a budget willing to spend what I needed to have the proper set up and I walked out of there with out buying a thing cuz at the end of the day i ended up getting more information out of the review function on Amazon then the words that these guys get paid say
Adam Hanna: Amazing Pokemon midnight event!!!!!!
Brian Henkel: A good store very helpful if you need anything for gaming they got it all
Ah Sam: I understand being short staffed but being rude on top of that isn’t what you want your one employee to be. I even helped her take something off the top shelf just for her to tell me “we don’t have that” when I spoke to the same store before they closed and they had the item in stock. The website said it was in stock and she wouldn’t budge that they didn’t have it. I tried to explain I drove over an hour to pick up this special edition and if she could please look. And she just said “sometimes the system is wrong.” But when I called last night i was told it would be on hold for me. This is ridiculous. I couldn’t reserve the copy only so I called to put it aside, now magically they don’t have it. This GameStop is a scam.
Dieuseul Saint-Ange: It was good!
Stephen Savage: Very knowledgeable game nerds
T: 1st time in a GameStop for a while. The vibe and attitude of the employee Sarah was laid back positive. She was informative and helpful to me and my wife, not distant or pushy as I have found in other game shops. Walked in for 1 game and walked out with 11. Well played. On top of it, it was such a greet experience we will be goin g back once we need more games (or until my pre-order comes out). Thanks for your help Sarah!
CESAR CC: Esta tienda es genial, tiene una amplia selección de juegos electrónicos y juguetes. Surtido de juegos para distintas plataformas. Mucho espacio, personal atento para resolver dudas y consultas. Estacionamiento a la puerta. Experiencia recomendable.
Kayvon Akbarian: Been a customer of this location for the past few years and couldn't speak more highly of them. The staff has always been cordial, knowledgeable, and always have gone out of their way to help me with the inquiries I have had. Store is clean, organized, and never hurts to have a Starbucks next door.
Andrew Tomeo: Friendly staff
VSW Podcast: Ok so I forgot to get the woman’s name but can I just say she was amazing at her job!!! I was free to look around without any pestering but she was right there to help when needed, she was super knowledgeable in funcos, horror gaming and more. Actually showed me some great upcoming games like the quarry!!! This is what the model of customer service should be and a million thank you’d for making my experience great…Store is great has a wide selection of games and toys, plenty of parking!!!
Jose Cordero: Staff is great and very knowledgeable, Nice size store and has parking on site.
Kevin Hy: Had to come here to do some returns. Ariel was super sweet and gave me a trouble free experience! Great store and service!
Mohammad Atiyyat: Wow
Christian Roberts: Always the best customer service and kindest store representatives - more specifically Ariel
Jacqueline Daibes: Gostei bastante, tinham várias opções de jogos, o atendimento e muito bom também.
Legion Quest: Store is extremely small, completely devoid of customers and most game merchandise.Except for Funko pops. Why is this store mostly Funko pops????? It's very very very strange
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9. GameStop - Quincy
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· 123 reviews
250 Granite St Suite 1035B, Braintree, MA 02184
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10. GameStop - Braintree
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· 117 reviews
117 Pearl St Ste 16, Braintree, MA 02184
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KYY: The manager who works at this store and the mall location is horrible! Bad customer service and scam customer!!!
nicole cincotta: I needed to go in stir to get assistance with the online V-bucks I purchased two days earlier. The employee that helped me was Andy and he was super nice, an called their help desk an obtained the code for me. I’ve been going to this location for a really long time and never had any issues. They’re always very willing to help and often go above and beyond.
Tim Doolan: Used video games at a reasonable price, and some free resin and weed in the cases so I didn’t have to hit the dispensary on the way home. Who can beat that?
Phyllis Macfarland: Staff friendly and helpful
L. P.: This is the best GameStop around! They always have everything that I'm looking for, and all of the workers there are extremely helpful. They give you the greatest deals and help you out the very best way they can, and they greet you the minute you enter the store. This GameStop is my son and I's favorite location! Thanks for all your hard work! It is very much appreciated :)
Erick: Kobe Bryant -(jelly bean) 2004
Laura La Rosa: Great GameStop love this location usually has what I'm looking for and if not the guys usually help you and can order games and whatever you need if they don't have it in stock.
Jamie Koury-Judkins: Good store. Knowledgeable, courteous. I still love this place
John Pisini: Place was clean and staff was friendly
Chad Willy: Price matched with Microsoft!
DaForsaken “True” King: John and Patrick were awesome. Everyone here is. I've never had bad service of any kind here. These guys put you first. Thanks for helping me out with the online order.. The division 2 and breakpoint weren't readily available in the system and these guys tracked it down.. A++As of 11/17 , we went into exchange of the malfunctioning Xbox controller dock and I believe the guy that helped us was Andrew. Just for the heads up Andrew you rocked it thank you very very much you guys are hands down first class in your customer service.
Quan'Quest Dellarosijah: Helpful friendly service.. unfortunately didn't have my husband's game.. still a fan of amazon..
PlayStation is A complete scam: Great employee interactionPrices on the switch are bad though
Dylan Lemoine: I love this place
frog frog: Best deals ever especially the most recent one for independence day where you could buy 2 games and get one free if it was pre-owned.
Jim Finn: The manager here is a passionate gamer and a great salesperson. My son appreciates the older systems still in stock.
MESSY MAYO: With stores closing and the company about to go defunct they are still good on customer service, but buy back is low due to companies situation
Rachel Booth: AMAZING employees and great prices
Jessica Lindstrom: It's game stop ..
Mary Villegas: Good pricing, and a very knowledgeable and helpful staff. If you have any questions on games, they have a lot of great advice. 👍
T Noble: Always Very Helpful... Never do they make me feel rushed, when I have (lots) Questions!
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11. GameStop - Wilmington
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· 84 reviews
246 Main St, Wilmington, MA 01887
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12. GameStop - Saugus
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· 89 reviews
1277 Broadway, Saugus, MA 01906
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13. GameStop - Stoughton
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· 98 reviews
1334 Park St, Stoughton, MA 02072
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14. GameStop - Burlington
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· 202 reviews
75 Middlesex Turnpike, Burlington, MA 01803
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15. GameStop - Norwell
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· 136 reviews
1207 Washington St, Hanover, MA 02339
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16. GameStop - Salem
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· 135 reviews
440 Highland Ave, Salem, MA 01970
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17. GameStop - Framingham
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· 197 reviews
1245 Worcester St, Natick, MA 01760
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18. GameStop - Peabody
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· 96 reviews
300 Andover St, Peabody, MA 01960
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19. GameStop - Brockton
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· 113 reviews
715 Crescent St, Brockton, MA 02302
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