Best Laptop Repair Boston Near Me

Quartz: Brought my computer in to get repaired after it got stuck in a boot loop after a routine windows update. I didn't want to repair it myself because I figured a repair place would do it better than I could, how wrong I was.I went in to pick it up and he acted like everything went great. So I paid the $200, happily brought it home and turned it on. To my horror my desktop was cleared and when I went into my files 500GB of my data GONE. This guy system restored my 1TB drive without backing up it up. Without even CONFIRMING with me first.Literally anyone could've done that themselves, even my GRANDMOTHER could've done that.I'm so devastated and still trying to fix this mess almost 2 months later. Do not go here.

Doulas of Boston: Very happy with the service at GiniTechs IT Solutions. I was dealing with Abdul to get my iMac fixed. Abdul was very friendly and kept me updated throughout the process.

Mc Stevo: This place is one of the best IT-TEC company ,the staff are very helpful and knowledgeable helpful, they helped me on the same day drop off and pick up my computer, they didn’t charge me the diagnostic, and they gave me a good price fixing my PC.I recommend this location GINITECHS TEC to everyone

Richard Settipane: Reasonable price fast and Efficient, highly recommended.

John Ribeiro: I have used GiniTechs on multiple occasions for various types of problems from data recovery to laptop screen repair. Abdul and his team always explain what the issues are/may be and are honest about what it may take to complete the project. They communicate at every step of the process and don't do any work without your approval. They're also great over the phone. I've called with problems and they've been willing and able to tell me whether it's something they can address or not.Recently, we broke a screen on a Macbook and I was on the verge of having to replace it. Abdul and team replaced the screen and saved me from having to buy a new one.

Sivia Malloy: I was in the middle of editing YouTube content. My custom-built Pc Graphics card failed. I needed it fixed ASAP. Awesome and friendly service where Abdul resolved my problem. He was honest and professional with a quick turnaround.

Stefica Milor: Absolutely phenomenal service! The staff here are incredibly kind and honest and do their job really well. 20/10 recommend!

Maureen Stoddart: Great service extremely knowledgeable and honest.

Hamza Hamdi: Great experience! Quick service and reliable honest people. The price was the best part!! My Macbook screen was shattered and they replaced it for me in a reasonable amount of time.

Ken Tucker: Great service provided at a great value. The work was completed in a quick period of time, and communication was fantastic throughout the process. Much appreciated

bana abubakar: Amazing service, very helpful and knowledgeable Staff. Quick turn around with extremely reasonable price. They go above and beyond to make sure your needs are met. I had Apple MacBook Pro 13" mid 2020 Screen replacement.

Diami Barry: Excellent and efficient service, the price is reasonable. My HP laptop hard drive failed, Abdul was able recovered all my files and Photos. He installed new SSD (Solid State Drive) my laptop runs a lot faster now. I’m very satisfied with the level of service I’ve receive at GiniTechs IT Solutions. And I highly recommend anyone with computer problem.

Alexxa Robinson: Great service and very professional! Went above and beyond to help figure out what the issue was with my laptop! I won't go anywhere else!

Boston Digital TV: Excellent customer service, very knowledgeable Staff. And are reasonable price. I highly recommended to GiniTechs IT Solution.

Satya Prateek: Very trustworthy and reliable. Also prices his services really fairly. Just note - you should call the place and confirm he is there before visiting as he does house calls as well.

Maddalena Karen: They're professional, honest and knowledgeable. Their price and turn around are unbeatable. I would highly recommended, GiniTechs IT Solutions.

Ever Heredia: Abdul, you are the best!

matt londergan: Positive:ProfessionalismDon't try to watch YouTube tutorials on how to fix your computer yourself. I was skeptical because I have a very old computer built specifically for Protools but Ginitechs fixed it with the quickness. Bring it to Ginitechs IT Solutions so it gets done right and done professionally.

Carlos Cespedes: Great customer service amazing very knowledgeable Staff. I recommended to anyone with computer problem.

Anita Nasra: Highly recommended.

hardik sakaria: One of the most geniune guy out there when it comes to device repairing. He helped me fix my laptop fan at a good quote. Highly recommended

Fiona Cortland: Father and Son make an unbeatable team. Both are kind, helpful, generous and charge fairly. I wouldn't go anywhere else.

Kiran Gregerson: Nicest people to work with in Boston. Super easy to reach over phone and very knowledgeable.

Tripp Corbett: Had an international flight later in the day, and my laptop was having charging issues. Sam helped me fix them in time for my flight. Knowledgeable and fast.

HARSH PANCHAL: Thank you Sam for helping me out today. You did it quickly and efficiently.

Robo Cob: Great, very professional and great work

Paulo H. Bignelli Nunes: Good experience at first, I brought my MSI GS-75 due to the GPU fans running really loudly, so I left it there for week. The fans were replaced, I opened up the computer and the sound was gone - everything was in order apparently. However, as I got home and used the laptop normally, it was heating up very quickly, and the no wind was coming off from the GPU fans. The fans had been replaced, though they didn't work at all. I went back and left it for another week so another replacement could be installed. Same issue. I paid 144 dollars and spent over a month for a delayed service and more problems as my original fan was lost in the repair shop - I couldn't get a refund nor any further support.

Brian B (Jafar): Efficient and friendly, diagnosed the problem for my computer and fixed it within 2 hours. Even gave me the lower price for the repair. Overall amazing experience.

Brian Fane: Sam soldered a new power port onto my laptop quickly and at a totally reasonable price. Will be back for any further computer issues I have in Boston!

Hriday Sabir: Sam saved my MacBook in the middle of finals week. I was having display issues, and I almost submitted my fate to a $400 display replacement at the Apple Store before I decided to give this place a try. Sam replaced my LCD cable for just $60 and that too in 1 hour on the same day.Definitely worth 5 stars!

Lucas W.: When my laptop fell out of my bag and cracked its screen during final exams, I thought I was SOL. Sam helped me find the right replacement and was able to order and repair it within the week, all for the price of ~$200 (which was a great deal considering the laptop screen on its own cost ~$100). Throughout the whole process, he was super communicative and helpful - fantastic experience all around! 10/10 would visit again

Nolan Wu: Sam knows what he's doing! Went to Back Bay Computers after the Apple store told me I needed to buy a whole new display for my macbook. Sam told me exactly what the issue was (part of the "flexgate" scandal) and explained that he's seen this many times in the past. Apple was not being truthful to me and fortunately Sam was there to help me uncover the real problem with my Mac. Although I did not end up getting my mac fixed from him, he was kind and honest and willing to help me identify the issue with my macbook

Audrey Loyack: Best experience. Spilled hot coffee all over my computer and it immediately shut down. Two Apple stores told me there was nothing I could do unless I purchased a new computer or sent it for repair (over 1k repair and still a chance I could lose everything). Brought my computer to Sam and picked it up one day later with all of its memory still there!! Recommending Back Bay Computer to everyone!

Luca Cafoncelli: Extremely good service price & really kind and helpful staff. Would highly recommend.

Joseph Bechard: Went in there talked to the man told him my issue he took care of this very fast.

Sulaka Warsame: My experience there was great at first. It seemed like a decent price and I trusted that he was familiar with different types of laptops and computers. I brought my MSI GS65 stealth thin to have the right fan replaced because of excessive noise while in use. Took about a week to receive my laptop back (part took about that long to get in) and he opened my laptop to the lock screen to show me the sound was gone. When I had went home to use my laptop it made no sound until I actually started running programs and playing games. There is still a sound, but it isn't nearly as loud as before. Still concerned and may have it checked again soon somewhere else. Another thing is that I received a completely different charger than I had brought in with my laptop when I went to pick it up. I didn't notice until I plugged it in and it took a very long time to charge my laptop. This isn't the original charger that came with my laptop.

Mary Bichner: Love this place! This is now my third time bringing an item to Back Bay Computer for repair, and each time I have, I have had an excellent experience. Sam is very knowledgable and is able to determine both the problem and its solution extremely quickly. Additionally, all of the prices for the repairs I have had done have been very affordable/reasonable, especially in light of Back Bay Computer's high-quality service and quick turnaround times. Highly recommended!

David Timothy: Profesional and quick service and very fair prices compared to competitors in the area.Thanks for keeping my Macbook up and running Sam!

Monan Ma: Came in with a laptop issue and Nintendo switch problem, staff is very kind and helpful, and Sam is of the most professional.

Christina Zheng: Positive:Professionalism,Value

Hieu La: Amazing people, would definitely go to them again if I had any computer issues

Donghee Yang: This is the best place to go if you ever run into any problems with your computer. I have faithfully came here multiple times and every time they will address the issue promptly and quickly and with 100% honesty. My computer runs better than brand new whenever I drop it by and get it fixed. I live almost 2 hours away and still will continue to come here for any of my problems with my computer! Honest and nice from the first call to when you leave!!! My last visit they helped me FREE OF CHARGE! Bring your computers here if you want the job done correctly and by a reliable person! East 5 Stars!

Pranshu Bansal: There are absolutely the best people to help with your hardware issues in a country where it’s so difficult to get anything repaired, I absolutely suggest them to anybody who needs Support with their laptops, desktop etc. Keep growing you guys.

Tommy Sands: Friendly professional service. EXCELLENT WORK! There is nothing that OTSCR can't handle.

Luke Malone: Courteous and communicative. Quick service and knowledgeable couple. I'll be bringing all of my repairs or computer work to this lovely couple every. time.

Evan Fontana: Excellent customer service! Fair pricing and quick turnaround. Would absolutely recommend and return to.

gary: On The Spot went way beyond a Five Star rating. I was being forced to convert from a PC to a Mac. They took out my hard drive, copied my files into the Mac, and got me all set up, but I had to return because I was having trouble adjusting. Even though it was beyond the call of duty, they helped me with navigating Microsoft Word on a new device with a frustrating keyboard. After a few days of misery, I gave up. I bought a refurbished PC, they transferred my files again, and even taught me how to adjust to the new computer and the new version of Microsoft Word with minimal charge. (Thank you so much, Iris. You're the best!)

Cheryl Cramer Toto: Positive:Professionalism,Quality,Responsiveness,ValueI had a fantastic experience with OTSCR - they did a custom pc build for my son (who had started the process himself and hit a snag). Iris and her team were so fast, thoughtful, skilled and communicative. They got the job done beautifully and quickly. Excellent work and customer service. I will definitely use them again.

Norah: I had a custom pc built here and it was great! The people were super nice and my computer was built perfectly. It was also reasonably priced. They showed me how to use it and where I needed to plug wires in. They were also really understanding, and built it in one day so I wouldn't have two make two long drives. I would definitely recommend them!

Evan Lee: I brought my dell laptop here because the hard drive failed abruptly. They gave me a prompt diagnosis the next morning, and I ultimately decided not use their replacement or repair work because I learned my computer was still under warranty with the store I bought it from. They charged me $0 for their diagnostic work! I am very grateful for that kindness and I will absolutely work with them when needed after my warranty expires.

Yael Berda: Positive:Professionalism,Quality,Responsiveness,Value

Quincy Ogutu: Originally, I went to a big box store to see if they could diagnose the problem with my MSI laptop, but the technician was dismissive and he assumed that it was a motherboard failure. After doing some research, I found OTSCR and decided to get a second opinion here. From the get-go, Iris assured me that they would try and figure out what the issue was and give me a timely update. Lucky for me, it was the DC jack that needed to be replaced. The cost for the repair and replacement was reasonable and I will definitely be going back here for my computer woes

rashmi ramaswamy: Positive:Professionalism,Quality,Responsiveness,ValueDavid is very knowledgeable about computers and coupled with Iris's professional manner, they are the best computer repair shop in Cambridge. Highly recommended!

Aleksandr Berdnikov: Replaced the cooling system in laptop fixing the issue. The only annoying thing is that you have to schedule an appointment in advance...

mlongue: Positive:Professionalism,Quality,Responsiveness,Valueso helpful! Iris and David were professional, prompt, and up-front about sharing options and what the proposed repairs would cost. they also made some extra minor fixes beyond the main repair and the keyboard is shining clean. thank you!!

Marcita Kumar: They were in my price range very fare and timely. Before and after. I love it

Lucy Lopez: I built my first gaming pc but it wasn’t booting up properly so I called OTSCR and Iris booked me an apt the next day. She was incredibly professional and happy and patient to answer all of my questions. David fixed my pc in a week which was perfect timing.Another day my fans weren’t spinning so I called and Iris got me in that same day. David got the problem fixed in 5 minutes. This man is extremely efficient and very professional. I will only be seeing OTSCR for my future pc needs. I cant thank you both enough for ensuring my first time was a 5 star experience. ❤️

Carolyn Mathews: I have used this company's services for 2 different laptops. I can't say enough good things about the depth of their knowledge, the quality of discussions about the problems with my computers and the results of their work. They are personable & easy to work with.

Laura Daehnke: Great Experience! From the first phone call to the absolutely on time and very professional home service visit, and their availability afterwards when a new question came up- this team is a real find!

Saeed Almheiri: Good

Austin Zhang: Great service! Came in with a bricked laptop, and they were able to help extract the data. Erickson was the person who helped me and was very patient over text as I tried to give him the different keys that were needed to unlock the drive. Appreciated the professionalism and willingness to go the extra mile to get the job done. Would recommend!

Michael Goldstein: Was fast, reasonably priced, and incredibly professional. Fixed a broken screen on a laptop within a day. Will absolutely return

Jason Tobin: Thank you Martin! Excellent advice.

vinayak kirangi: Martin is an outstanding computer technician. I had issues with my laptop and he fixed it in a just two days. It is overall a good service with kind attitude. Glad I got it fixed from here. And Martin assured after service as well if I ever face any issues in future with my device.

Shawn LaCount: Martin and Wang PC are the best! I trust them with all my computer and system needs for both of my businesses. They are fast, reasonably priced and comprehensive. I would give a 6th star if I could!

Khuong Do: Very professional, approachable and timely. Would highly recommend for your computer problems.

vicki morgenstern: Martin is definatelly the saver!

Devon Koban: This morning the Malwarebytes was providing false alerts and Martin came over right away!

Derek777: I made an appointment to have my computer upgraded with some hardware and software. I spoke with Martin who is the owner. Martin was very friendly, personable and agreed to come to my home to service and upgrade my computer the next day. He arrives on time and greeted me with a warm and friendly smile. Martin is amazing with his vast knowledge of computers and computer technology. He upgraded and serviced my computer in less than one hour. I was extremely pleased with the results. I would very highly and definitely recommend Martin to anyone who is looking for a highly experienced and knowledgeable person in computers and computer technology. Martin is truly am outstanding computer specialist. Thank you Martin, for a job well done!

Sydney Perlman: they help me cloned my laptop to PC, which works great!

ZEGUANG XIA: Very unprofessional.Last week I came to this shop to repair a computer and was greeted by an African American man at the front desk who was very careless.My laptop is a dell 5559, there is a click sound when switching the screen, and there is a slight separation visually. He just made a simple visual assessment, and then he gave all the lcd covers and hinges to be replaced. Then he checked the price of accessories with his mobile phone and told me that the price was 240$. The maintenance period is one to two weeks.However I am well aware that the LCD is around $50 at most, while the hinge is cheaper. So I went to another shop for repairs.Another shop found through visual inspections that the anchor points on the Display back cover broke, but the hinge is working fine.They only cost $48 for labor + parts. They can be fixed in 3 days.Even if all the LCDs are replaced, it is only 40$, and the second-hand LCDs are 20$.Today I got my laptop for $90 and it has been fully restored.

Sophie Putka: I will be coming back! Martin knew what he was doing and was kind enough not to charge me, even though he changed out a battery, because there wasn’t enough time to do the full diagnosis/repair.

Euro Leon: Amazing service, you won't regret bringing your laptop here.

Noah Pinnolis: Fast, personable, clear and did great work. Definitely my new go to.

Joan Rachlin: Martin Wang is not only exceedingly competent at complex computer repairs, but he is also extremely kind, accommodating, patient, honest, and reliable. We have been the grateful beneficiaries of his skills for over ten years and no longer worry about computer problems because we know that Wang Computer Service will take care of them. Thank you, Mr. Wang!

Maia Matisse: They kept my PC for over a month and said they couldn't figure out how to fix it and that my device was "very strange." I asked to pick it up with all the original parts and got it back missing the screws, my usb wireless keyboard connector jammed in, and just discover after opening the computer up that the hard drive is also missing. I'm just grateful my hard drive hasn't been used for anything illegal at this point.

Mohsen Zaeimbashi: Fast, fair, friendly, and fantastic customer service! Great guy overall

Shak: Went to microcenter, wasted 40$ for a misdiagnosis and wasted 2 more weeks on a motherboard RMA when it wasn’t even an issue. WangPC diagnosed my issue within a day for free, very grateful for their service!

Nathalya Mamane: I had a custom pc built here and it was great! The people were super nice and my computer was built perfectly. It was also reasonably priced. They showed me how to use it and where I needed to plug wires in. They were also really understanding and built it in one day so I wouldn't have two make two long drives. I would definitely recommend them!

Pigge Z: The laptop display doesn't work anymore. I found this repair center on the google maps.He said it would take a few days to order the hardware. I asked, "Will it be brand new?". I didn't mean to offend, but he immediately looked impatient.A few days later, he replaced the computer with a new screen. When I went to pick it up, I prudentially asked, "Is this new?" He was impatient again. I paid according to the ''new item'' and came home. I found multiple scratches on the inside and outside of the screen, and I realized he wasn't being honest.That's why he's so arrogant when asked those sensitive questions.

Musa Mustafayev: Great experience getting my Macbook fixed. Martin is very good at what he does. Very friendly and fair pricing. One of the best in the area.

Michael Ung: I would rate more stars if I could! In two days Mr. Wang communicated to me the issue with my computer, how much it would cost to repair, and when it would be available for pickup. He is extremely kind, efficient, and communicative, and I would strongly recommend him to anyone with computer issues!

Nathaniel Worthley: Easy 5 Stars. If you have a PC problem bring it to this gentleman. I've brought two PCs to him over the past couple years. First time he fixed my desktop that had a small blown piece on the motherboard. He fixed it with no major removal of any items from the Desktop.Second time he diagnosed an issue with our laptop and let us know exactly what was wrong so we could reach out to the Manufacturer.Very fair and has two different locations you can drop items off at. Give him a call.

YJ Fan: Absolutely the Best in town. Mr.Wang has helped me twice with my laptop. Came in clutch both times. He knows what he’s doing. Friendly service & fair price. If you’re running into issues with your laptop, definitely check out WangPC.

Walter Bourdaghs: Wonderful, fast, and thorough service. I had a cracked laptop screen replaced, and the fans cleaned. I will be coming here again for all laptop/desktop needs.

Eric Pizzi: I called at 8:15 AM; dropped off the computer before 9; received a diagnosis by lunch and had the computer in hands by 3 PM. This saved me time, energy, and what would have been a headache going back and forth with the manufacturer. My new computer was dead on arrival. The manufacturer would have me doing power cycles and screen tests for hours. WangPC diagnosed the problem in an instant and I was able to spend my time with the manufacturer getting me a new laptop asap.

Karen Fishman: I called Martin in a panic at 7:30AM because my trackpad was going crazy. Martin saw to my issue immediately and kept me updated throughout the whole time. He was able to fix my issue in the same day for such a good price!! I am a college student so I am always on a tight budget. Now my trackpad works like NEW and I have had no issues with it since. I highly recommend Martin's services, as he provides trustworthy and incredible work!

Nathalya Mamane: :) great services.

Eric Xu: Hello. I'm an average joe sort of for computers and i have a desktop (MSI vortex) that couldn't update windows and (everytime it tries it fails) then it reverts itself back. one night I left it and the update forced itself onto my computer. After that, windows would not boot up again. I called and had to bring it to his home office. I won't lie, it was a little scary just dumping off my desktop at a stranger's home but gave me a quoted price (which I thought was steep but then again i don't normally go to get professional services done). Dropped off my desktop and i called the next day as he claimed he should be able to figure it out. During the call he informed me that he needed a few more hours. basically got a text by the close of business the next day that it was completed. I picked it up, paid via venmo and now my computer can run windows properly and updates too!Thanks a bunch WangPC! Fast and easy fix and quick too! Very satisfied with the work provided. I would recommend this place for anyone that needs computer help.

Chuanwu Zhang: My WIFI always cannot be connected after the Window 10 updates automatically. Thus I have to recovery the Window to previous version after the update. Couple months or even several weeks later, Window update automatically again and I have to repeat the process above again. This issue bothers me a lot recently since the automatic update occurs every 1-2 weeks. Thus, I have to solve this issue thoroughly. Believe or not, I have gone to other professional stores to seek for help before visit WangPC, and I did not get expected solutions until meet with Wang. He is skillful, professional, responsive and quite flexible. He knows that I need my laptop eagerly, and he works overtime on weekend to fix the issue in a pretty short period. Much appreciated, Dr.Wang! - Chuanwu

Dan Gluck: Great guy, fast work and got all the data off my broken hard drive.

Liz Panagakis: Positive:ResponsivenessSame day service is so important for school and for that I say thank you and highly recommend you go to him

Yinghui He: Positive:Professionalism,Quality,Responsiveness,ValueClear and quick responses from him. Gives you suggestions and explains things very well with you, especially of you are looking for someone that speaks chinese, this is very helpful.

Cici M: Positive:Professionalism,ResponsivenessVery professional and fast.

Pierre: Top notch service, Martin was really helpful and clear about everything. I had a Macbook Air with a broken key, Martin replaced the keyboard for less than half what Apple was asking. My desktop computer wasn't starting anymore after a move, and he reinstalled Windows and all my data was safeguarded for less than the price of a Windows license.Oh, and he did the whole thing by the end of the day.Would definitely recommend to anyone.

Copley Tax: Positive:Professionalism,Quality,Responsiveness,ValueMartin was so friendly and helpful. He went out of his way to try to retrieve the data from my laptop (which, alas, was not possible). I felt my computer was in very capable hands. I would definitely go back if I have future tech needs, even though it's nearly a half hour away from where I live.

Yu Deng: Good service, fast speed

Fihex LoL: Positive:Professionalism,QualitySeamless, great speed and detailed description of faults that lead to an easy fix!

Helena R: Took a bit longer due to snow storms but A+ service nonetheless! My place if need additional services.

Mark Delaney: These guys are always so helpful. Everytime I have a computer issue I know where to go!! A Plus Computers!!!

Eddie J: Positive:QualityThey’re the best

Hilary Mborja: I called this place Monday Aug 30th to get my MacBook looked at because it wasn't turning on.. the guy advised me that I would have to bring it in so they could do a diagnostics test on it. I left my laptop there and finally got it looked at Wednesday night... mind you i even told the guy that i need it looked at ASAP because I start school the next day...I would of appreciated it if he had given me a heads up that they were busy and it was going to take a few business days... because I would of taken it somewhere else but i got no reply. I had to call multiple times a day just for them to keep telling me that they were going to do the diagnostics test the next day, i called the next day and they told me the same thing. Finally he calls me 3 days later talking about the motherboard not working and it was going to take $700-$800 to fix it... I just went and got a new MacBook.This guy has no customer service skills, and I'm never coming back here again.

Ivy Zhong: Positive:Professionalism,Quality,Responsiveness,ValueI really couldn't have asked more. I had a cranky printer and looked for the closest repair shop to my shop. Didn't know A Plus from Adam. They started by telling me their estimating.billing process, they cleaned up and repaired my machine in a couple of days, and charged me less then I expected. What more could I want?

Quyen “Q” Nguyen: They removed a tiny worn off screw quickly with no scratch on my laptop. The task wasn't technically complicated but since they were patient and told me step by step what they were gonna do, I could tell this is a honest business.

Evan: Dropped my laptop off for a battery and keyboard repair 7 weeks ago. They fixed it 3 weeks later (not their fault it took that long, maybe shipment problem) but it came back with a broken mic, headphone jack, and webcam, so i sent it back.They said it's an expected 1 week fix, so I called 1 week later and they said they needed to order a cable or smth to fix the connection. Another week goes by and they said they ordered new stuff and it would take a week longer. It ended up taking 2 weeks.They didnt charge me for the new parts, but i picked it up last week and now the side volume buttons are broken and the bottom shell isnt put in correctly, so my laptop isnt stable now.TL;DR3 stars because it took 7 whole weeks for them to fix my laptop. Maybe there were shipment issues for the parts, but it doesnt excuse that fact that it came back with more problems. But at least they fixed the main problem (battery and keyboard).

Glenn Spencer: Quick work well done!

Harry Golnazarian: This is an honest business with great customer service. Took my Lenovo laptop thinking it had a major issue, turned out it was just a broken charger. Their Service was quick and the fee was very reasonable. Thanks again!

Ann Marie Newell: Positive:ProfessionalismA Plus Computer Services is my go to place whenever I need computer help. They are very professional and knowledgeable. I recommend them to anyone with computer issues. A+ Service.

Patricia Freedman: Positive:Professionalism,Quality,Responsiveness,ValueI have been using the services of A PLUS computer services for years. First in a bustiness capacity and after retiring for my personal computer needs.The staff is wonderful -- incredibly responsive and ALWAYS able to fix whatever issue presented to them. They are professional and I rely on them and they never have let me down

Ross Gelbspan: I've been a client of A Plus Computer Services for more than 10 years. Whenever I've had problems -- or needed help with installations -- A Plus has been my go-to place. They're extremely competent, totally reliable and very reasonably priced. I can't recommend them strongly enough!

Flir Mosho: Great service, great people.

Christina de la Cruz: This was the worst experience on many levels.Customer service- Awful! Extremely combative employee’s. Lack of knowledge of Microsoft one drive. If you are someone like myself that isn’t familiar technically about computers , dont waste your time going here for help. They have no clue how to treat their customers. No clue on backing up to OneDrive. Just no clue at all. I had to bring my computer back because they didn’t back up my computer correctly, and all my documents and pictures where erased! Gone! I had to bring my computer back to have them re-do the job i paid them for but i was mostly concerned that all my documents and photos where gone. Once again, I left my computer for them to “restore” and backup again.Fast forward - Two days later- when i went to pick up my compute my pictures— GONE!, he couldn’t find the pictures at all. He then proceeded to tell me I did something when I tried to back up. NOW this became my fault?!! WHAT? I reminded him, after I tried to do my own backup, my pictures where still on my computer when I brought to him to back up. He continued to argue with me, all my picture folders are empty. Words cant express my anger for the way i was treated, and more importantly missing documents and pictures. My recommendation is to NOT bring your computer to this establishment if you cherish your pictures, document’s and time. I didn’t deserve to be treated in such a demeaning way. The whole experience was awful. Waste of time, waste of money, unpleasant to ignorant and untrustworthy. Now I need to find another business to help me. GOOD LUCK and Beware.

Emma Turcotte: I chose A Plus Computer based on the great reviews and the fact that it's a local shop. I wish I hadn't. Everything started out fine- they diagnosed my computer's issue, ordered the necessary part, and installed it for a decent price. When I got home and tried my computer out, the keyboard didn't work. The technician had failed to re-connect the keyboard to the new motherboard. I went back and they spent about 20 minutes fiddling with my keyboard until they determined I would need to come back another day. I get a call that it is working and pick it up again. This time when I come home the keyboard is shoddily put back into place- one of the keys sinks in immediately, the space bar is crooked, and I can see a part of the keyboard still not securely in. I bring it back a THIRD time and they call saying that I need a new keyboard (granted it was working just fine before I brought it to them). I come back to pick up my computer with it's new keyboard and bring it home. The power button is sunk in, there are clear screwdriver/tool marks all along the top edge of my keyboard from the technician trying to fiddle with my keys and pop open the motherboard. At this point the cosmetic blemishes cannot be fixed and I am choosing to live with the sunk in part instead of going back and having them potentially mess something else up on my laptop. I wish I could give this place four/five stars like everyone else but that just wasn't my experience.

Patrick Randall: Very good love the customer service

Ralph Taylor: Answered my questions

John Kisaragi (Mafuyu Hoshikawa): So far, pretty fair prices for Boston.

Daavi Gazelle: Phenomenal experience - I was quoted a much higher price at another shop in Boston, brought my Macbook pro in to A Plus, they ran a diagnostic for free and were able to rule out a costly issue that I would've wasted $250 on at the other shop. Will be coming back with any future problems and supporting A Plus, honest staff and they do a great job

Hoang Nguyen: Stay away from this store at all cost. They screwed up my macbook computer. I have an old macbook pro 2009 and asked them to upgrade to a newer version of the MacOS simply because both google chrome and Safari are no longer supported with old MacOS version. That said, the computer is running just fine without any problem except I couldn't use the up to date version of Google Chrome. They quote me: just upgrade the software alone is $150 and upgrade both software and 8GB of RAM is $190. I told them not to upgrade the RAM, just the software for me to use Google Chrome and YouTube and that's all I need. After 3 days, they called me to pick it up, when I got there the computer was still running the upgrade and I noticed that they opened the back of my laptop computer. I am not sure what they were trying to do because I ask them to upgrade the software and not the hardware so why they opened the back of my laptop. When I took it home, I found out the computer was not shutting down, it kept running so I took it back to them right away and asked them why. They said they wanted to keep it for a few days and then told me that the fan is broken and needs to be replaced. I said no, I brought my computer here in a perfect working condition and now after I paid $150 for the software update, it becomes a piece of junk: I am not able to turn it on and off. They lie to me that they have to open the computer in order to upgrade the software. This is a lie. I believe they intentionally either replace the hardware, causing the problem so that you have to replace the hardware or they are incompetent, screwing up my computer and took $150 for fixing nothing. For my Vietnamese fellows, don't even bother to come in this store, even they offer to fix your computer for free, I don't even trust them to leave my computer in their store. STAY AWAY FROM THEM AT ALL COST.

Dana Dzik: Probably the best experience I've had with tech repair. Josh is knowledgeable, works quickly, and charges a fair rate. Would recommend to anyone.

Trevor Kassis: Positive:Professionalism,ResponsivenessJosh diagnosed my computer's problem, told me how to buy my own replacement part to save me some money, and completed the fix quickly once I brought the part in. Stress free and extremely helpful!

Quinn Matos: Responsive, quick, and effective! These guys give great advice, they can do more repairs than your average computer shop, and their rates are as fair as they come. Highly recommended.

Emre Tkacik: Positive:Quality,Responsiveness,ValueI didn't even know what was wrong with my laptop, but I brought it in and Josh got it fixed up for me in less than 30 minutes. I highly recommend them

Jennifer Lam: Great service. Recommended me parts and replaced my MacBook Pro screen flawlessly.

Henry Sauve: Positive:Professionalism,Responsiveness,ValueBostonDigital.io did an amazing job fixing my old Macbook quickly and affordably. It needed a new hard drive and Josh gave it to me at a substantial discount. I checked in with many other computer repair places in the Somerville/Cambridge and there quotes were much higher than what I paid. 10/10 service.

Joseph Cunningham: Great experience. Josh was very friendly and helpful. Other stores in town wouldn't take my custom built pc and he was able to look at it and fix it in the same day. Def would go back.

Alan Amin: Found the cheapest part online, told me when it arrived, and fixed my computer within 2 hours. Awesome

Anthony Terzino: My Alienware laptop popped off the hinge and was no longer covered under warranty. I contacted Joshua about the problem and he walked me through process on the phone and later in person. Once the replacement hinge arrived, Joshua repaired it within only a few hours. Incredible job and faster than I could've imagined! What's more, Joshua went above and beyond, replacing both the monitor and keyboard covers and giving the laptop a much-needed internal cleaning! Lucky to have found Joshua! Highly recommended!

Lucy12: My computer was showing a blue screen saying Automatic Repair every time i tried to turn on my computer. I tried everything but could not fix it myself so needed a technician who could repair my computer the same day. I am so glad i found Digital io. They fixed all the issues in my computer. It works better than before. I highly recommend them. They do a good job.

Andrew MacMillen: My laptop needed a new charging port and bottom case which weren't covered. Josh was absolutely fantastic - very responsive and happy to answer my questions both in person and over the phone. Once the parts arrived, the turnaround time was super quick and my computer is working perfectly again. I will certainly come back when I need something else fixed and can't recommend him enough to anyone who needs computer or smartphone repairs!

F Off: Screen busted and volume button not working. Sprint store wanted more than $80 to fix and to keep it for several days. Josh not only got the work done in less than 30 min he did it for less than half the cost. AND threw in a free screen protector. BOOM!

Sam Schoenberg: Friendly and helpful!

herman olivares: I gave him a IPhone 5c and the screen was broken in millions of pieces. I didn’t think he could fix it, but he did it quickly and cheap, and it looked brand new, I was very satisfied will definitely come back I truly recommend anyone who needs a phone fix or anything else related to phones or computers to come here

Greg Andrus: Tim is one of the nicest individuals you’ll meet with a variety of tech savvy troubleshooting skills.. We came in to have him check out my wife’s iPhone which was buzzing near the speaker during phonecalls. He was able to clean it and get it working again within 10 minutes. We also noticed he sold a variety of charging cables, so we walked away with another iPhone charging cable. Prices were super reasonable!

Christian DeCoster: Came here for to take some pictures of the computers for an art project, the owner was extremely helpful with all requests. Lots of cool computers in great condition and interesting memorabilia. Would easily recommend this location to anyone interested in computers and computer history.

Paula McCarthy: Tim is extremely kind and helpful. He walked me through backing up my laptop with an external hard drive that I brought with me. I had also not been able to open Google Chrome which he took care of in minutes, adding the updated version for me. Feel so fortunate to have the Byte Shop here in JP. Highly recommend!

Brett Woofter: Your local wizard will solve your techno-woes with magicks and expertise. The only repair shop that's fun to visit, it's a micro museum!

Alix Riviere: Great local shop! They fixed my airpods in a jiffy! Will be back

Edward H: Helpful and responsive. Emailed day before about gaming PC repair, he responded timely. I brought in my PC, he diagnosed and fixed it quickly - explaining what he was doing as he went.Highly recommend.

John Cipolla: I brought my Microsoft Surface Pro to the BYTE shop where Tim Colegrove quickly diagnosed the problem, downloaded and installed updated drivers all in about 30 minutes. He is as knowledgeable, helpful and genrally committed to helping with these irksome computer problems as anyone. I recommend the BYTE shop and Tim especially. He is a real asset in our community. John Cipolla

Delaney Corcoran: The Byte shop was AWESOME. It’s the only place to get any computer equipment, including chargers, in JP. They have a wide range of chargers and other tech products from a variety of years. And even though they didn’t have the charger I needed available for purchase, they let me charge my device on their charger. It was a huge help! 10/10 service

Audrey Kidwell: I feel so lucky to live within walking distance of The BYTE Shop! Tim is very friendly and knowledgeable. I felt better as soon as I dropped off my machine, knowing it was in good hands. He was able to fix a problem with my Dell laptop's audio driver in less than 24 hours. The Microsoft remote technician I tried first thought I'd have to reinstall Windows, but Tim found a simpler fix that left my OS, programs and files all intact. The price was incredibly reasonable, though I would be willing to pay almost anything to not have to deal with tech issues. You pay once service is complete, and in the case of my issue, the work is under warranty with the shop for 90 days, which is a pretty amazing level of service. I will be back any time I have a tech issue. THANK YOU!

Ora Gladstone: We're so lucky to have Tim and his BYTE Shop in J.P. The extent of his knowledge, his patience and affability and the amazing "ancient" tech stuff make it THE place to go for all things tech.

Chris Johnson: I had an issue with my computer tower and brought it in for a look. Tim got it working right away, thankfully. Excellent customer service! JP residents are lucky to have this convenient and friendly shop in town!

Christina Oxarart: I took a malfunctioning iPad in, and I got great service. He fixed the problem quickly, when Apple Store had lied to me that there was nothing that could be done for the iPad. Pleasant and professional and helpful. And the store "museum" is great to look through, too - so many blasts from the past!

Nathan Griffith: Wonderful collection, excellent customer service

heidi suite: Super fast turn around! Great work!

jesse: The BYTE Shop is the best!Saved a year of memories. Tim is kind, realistic, understanding and extremely skilled with computers/phones/etc (and humans!). The shop is a super cool, community space with lots of fun stuff to see, as well as useful reuse items for sale. If you need anything for electronics check here first. He also recycles items so they don't fill up landfills - so bring your old stuff! Forget the Apple Store, here's the real genius. If you need anything fixed this is your best shot.

Neema Avashia: The Byte Shop repaired my projector quickly and at a really reasonable price! Had they not been able to fix it, I would have had to purchase a new one, which would have cost significantly more. Super appreciative of their great service, communication, and quality of work!

Margaret Coughlin: I called first as my iPhone is old by tech standards and Tim checked to see if he had a replacement for the cracked screen and gave a reasonable estimate. I took it in and he found it was the thin glass screen protector that was cracked..suggested I order the replacement on line, about 5 bucks. Also learned he repurposes old devices (iPods, iPhones, computers & cables)...the guy has a commitment to the environment and shows it. Kudos!

Katrina Brink: I appreciate having a place in JP to ask all of my technology questions! Great service and reasonable price for Iphone screen replacement.

Zane Leadley: Great place, went in for a screen repair and was done in less than an hour. Tim was kind and reassuring

Andrew M: Fantastic service from Tim! Helped us to address a digital projector issue quickly. Loved the rest of the pieces in the store as you don't find this stuff in other museums. Would recommend Tim without reservations for any tech repair needs.