Best Luxury Hotels Boston Near Me

Gayle Piraino: My husband and I wanted a quick yet special overnight to celebrate our 42nd wedding anniversary. We did not want to travel far, board a plane, etc. and decided on Boston. We chose the Ritz based on it's great location (adjacent to the Boston Common, Theatre District, close to the North End and Back Bay). We have stayed at this hotel a few times...and also had memorable stays dating back to their old Newbury St. corner location too (across from Public Garden)!We were warmly greeted in advance of our stay by Ryan McDonnell, Concierge who offered to help me make plans and reservations, thank you Ryan! When we arrived, Kenny was right there at the front door welcoming us. Front desk acknowledged my Lifetime Bonvoy Titanium Ambassador status and provided us a room upgrade that overlooked the common. We reserved a Club Level room and enjoyed our snacks and beverages there with Tony and others. Food at Artisan Bistro was excellent, thank you Nicole for your special touches. Enjoyed the Equinox Health Club access and also our massages (Ali did a phenomenal job!).Also want to mention and thank The Ladies and Gentlemen of The Ritz Carlton Boston for your hand written welcome note, anniversary good wishes and surprise/delight gift in our room, much appreciated and we really enjoyed!This is a well run property and thank you for a most memorable stay!

T M: DO NOT TRUST THE CONCIERGE! Excellent hotel but I will not stay here again. I had one serious issue which is the cause for my rating. The concierge referred me to an outside party for an experience that was clearly a scam. Fortunately I did not lose any money or waste any time, but I could easily have lost close to $2,000 had I fallen for it, and would likely never have gotten what was being promised. A hotel like the Ritz should know better than to refer their guests to local travel experiences that are not verified as credible.

Lauren Morgan: Our visit to this establishment was truly enjoyable, situated in a superb location with breathtaking scenery. The vast array of exceptional beers was impressive, and our amazing waitress provided top-notch service. We savored a mouthwatering steak and cheese, pleasantly surprised by the swift arrival of our food amidst the lively ambiance. We look forward to returning to this delightful spot in the near future.

rich: Some of the Ritz locations have not held up to the brand but this isn’t one of them. Excellent friendly staff, great amenities, clean rooms (unfortunately not a given these days) and great location.Notably, this location partners with the Equinox Sports Club which is probably the most impressive “gym” facility I’ve ever seen in or outside of a hotel.Honestly the more I look around the more great details there are. This is a true 5 star hotel and other Ritz locations should take notes. Instead of a bare concrete roof they seeded it for flowers (spring so nothing yet in pic). The alarm clock is also a Bluetooth speaker. Everything is great. I heard a couple blasting music at 2am and singing from the hallway (nbd I’ve been guilty) but once in my room I couldn’t hear a peep.Fantastic hotel! Even by Ritz standards.

Kunal Jagota: Terrible stay at the Ritz in Boston, and I am not generally one to complain.The showers give ice cold water for the first few minutes of the shower. The rooms do not have a functioning fridge, a stocked mini bar or a coffee machine - all things even the basic Marriott hotels would have. I asked for a plate to be brought up to eat my dinner and was told that there would be service charges. There also isn’t a gym on site, and you’d thing after spending $500 on a room that you’d have that for free. Instead you are charged $15 to use the neighbouring equinox.Lastly, on checkout I thought I’d tell the concierge. The gentlemen accepted no responsibility and was very rude and hostile. He didn’t accept or apologize for any of these issues. The staff need training on how to address complaints and not make their guests feel like it was there fault for deciding to stay at the hotel.I will never be back at this property, and I hope this helps others looking for where to stay.

Kat Wilson: This was the worst experience for myself and my partner. He was harassed in the lobby. Not sure if they thought we were too poor to be there smh. This is why ppl hate coming to Boston. I will never set foot in that hotel and I will advise my brides to stay away. In all my years of working bridal parties Ive never had an experience like this. The latent racism must stop!

Shosha Green: After an extremely long day at Brigham and Women’s, and worst week of my life, the Ritz put a smile on my face. I don’t think I had smiled in a week. They went above and beyond in many ways, the upgrade to the suite was unbelievable. I will never forget your kindness at such a low point in my life. My husband and I visit Boston often and we hope to be back soon, under different circumstances. Thank you so much for the incredibly comfortable stay, I have no words to really show how I that made me feel.

Sang-Oun Lee: 클럽라운지는 기본적인 주류와 음식을 준비해두었고 딱 무난산 수준의 맛이었다. 전망은 크게 좋지 않았는데 보스턴 커먼스가 가까워서 산책하러 가기엔 좋았을듯하다. 방의 구성은 다른 리츠칼튼과 유사했는데 시설 자체가 조금 오래된 느낌이 있었고, 헬스장은 이퀴녹스에 위탁해서 운영중이라 딱히 가보고싶은 마음이 들지 않았다. 다만 서비스 요청에 대해서는 가장 높은 점수를 주고 싶다

Ben Hotelling: Had an amazing weekend getaway. Hotel was super quiet at night. Service was outstanding! They went above and beyond at every turn for me, including the kids we left at home for the weekend.

Pat Bailey: The location of this hotel is excellent, and the service is unparalleled! The room manager, concierge, and doorman are outstanding. We have never experienced such exceptional service. The rooms are not up to the Ritz Carlton standard but the location and service makeup for it.

Fadolo: ~ Friendly & RespectfulRooms: 5/5|Service: 5/5|Location: 5/5 …More

Absolute BS: Everything here was perfect. Friendly staff. Room was beautiful!Rooms: 5/5|Service: 5/5|Location: 5/5 …More

George Allen: We will never ever forget this weekend. This will be a life long memory I have with my significant other. Thank you for such a personal experienceRooms: Incredibly well maintained. Gorgeous setups as wellSafety: Safe and discrete. You have so much privacy and the hotel has policies to go above and beyond for your privacy

Leonid Yelman: Love the place, the location is fantastic, great serviceRooms: Nice clean rooms comfortable bedRooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury …More

Wade Myers: Loved my stay.Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Yiwen G: Rather lackluster. Slightly 1999 chic, have to pay to use equinox gym next door, the shower needs improvement and need to move away from those small disposable bottles of toiletries. Terrible for the environment

Michael Philip: Great hotel. Beautiful and clean. Service is amazing. 24/7 room service.

James McDonald (Chef Jimmy James): GreatestRooms: 3/5|Service: 5/5|Location: 5/5 …More

Christine Lee Kim: Hands down the best hotel in the back bay! The mandarin oriental Boston is my home whenever I am in Boston. Love that it is located right in the heart of back bay, walking distance to all the good shopping, perched on top of the Prudential Centre. The newly renovated rooms make for a better lit and ethereal environment. The daily complimentary hot chocolate with fixin’s and beignets were an extra treat. Look forward to my next stay!

Anthony R: Along with the Four Seasons Back Bay, this Mandarin Oriental is our favorite place to stay while visiting Boston. You absolutely can't beat this hotel's location. It is situated right in the heart of everything that is the best of Boston. The rooms, service, and decor of this property is top notch as well. Best of all, they treated our dog Bella like a princess during our visit! We will definitely return and would highly recommend this property, especially if your pet is tagging along!

Dan Cea: This is probably one of the nicest hotels I've ever stayed at. Which isn't saying too much for me cuz I usually don't stay it super luxury hotels. I've been impressed with everything. They left me a little glass cleaners. Moved everything to the proper place. It's like having someone taking care of you.Rooms: 5/5|Service: 5/5|Location: 4/5Hotel highlights Luxury …More

Rolf Rupprecht: Ramsey's Kitchen was amazing. Wonderful service and amazing food. We will be back

Lorène Bonnard: We had an amazing stay at the Mandarin Oriental Boston. Outstanding level of service, the most professional and friendly staff !Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Elia MOLINARO: It was a fabulous stay !!Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Laurane Demoinet: Wonderful stay and very caring staffRooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury …More

Victorine Thoumelin: Wonderful stay, everything was perfect !Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Jiawen Wang: I was on my way out of the Ramsay's Kitchen and the lobby manager looked me as if I was an intruder, seems very rude and unfriendly. Stick to Marriott lol; at least the door man was very professional and greeted me nicely. Would I stay here? Probably not...Service: 1/5 …More

Abdullah B: Smooth stay. Can’t complain.

Philip Donnan: Beautiful hotel with attentive staff. Recommend

Ronald Beckerman (Ron): Very elegant HotelService: 5/5|Location: 5/5Hotel highlights Luxury …More

cadillacman712: Staff was so accommodating & great. My family & I loved being thereRooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury, Great view, Quiet …More

Adam Buskirk: We stayed three nights while there was also a foreign President and huge delegation onsite. The hotel was impeccable from cleanliness to pleasant aromas to floral arrangements inside and out to a well laid out room. The service was extremely good, especially considering the poor service you get so many places today. Two names really stood out to us- Mary Ellen in the bar, and Adrian in the Grille. Great facilities and great service are an indicator of great management.

ted dorset: I have never been treated like I was royalty at a hotel, ever before in my life! THIS WAS ABSOLUTELY PHENOMENAL! Everything single thing about the Boston Harbor Hotel exudes excellence! From assistance with luggage to the turndown service in the evenings I was treated as an absolute king. Hands down favorite hotel I've ever had the pleasure to lay my head, EVER!I don't think I can stay anywhere else again, when in Boston for business!! All applause to a fantastic hotel and hotel staff.Thank you!

John Rockey: Very nice.

Virginia Senf: Absolutely exceptional hotel in a prime location in Boston. The staff is super friendly and the rose bar is a great place to hang out and have a drink or two. Rooms are kept immaculate, highly recommended.

Sara Peters: Was sitting outside doing a virtual appointment and the doorman invited me in to charge my phone, was given water's, was honestly the best experience I've had, even though I wasn't a guest

Ozkar Gutierrez: Tiene una excelente ubicación y una vista espectacular desde uno de sus salones para eventos.

Antonio Bertelli: Quasi il topRooms: 5/5|Service: 4/5|Location: 5/5 …More

Magnus Bengtsson: Great! What a view of the harbor from the room!

Ricky P: Nicely updated hotel. Very nice.Rooms: 5/5|Service: 5/5|Location: 4/5Hotel highlights Luxury, Great view …More

Netto Jor: Great Hotel

H X: Great hotel, great gym and pool for a hotelRooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury, Great view, Quiet …More

Andrew Anderson: Very nice place for our business conference. Rooms and staff are very nice. Make sure to check out the vault. It's a nice little hidden treasure.Rooms: 5/5|Service: 5/5|Location: 4/5Hotel highlights Luxury, Great view, Quiet …More

AALIS: Premium stay at great location. I got room with Boston park view, a great room. It is spacious, clean, and elegant.Surrounded with restaurants, cafe, convenience store, pharmacy, and shops in walking distance.

S D: Lovely hotel. I miss the restaurants there and Hope post construction it’ll be better than before.

Joe Enfield: , loved the hotel, staff was nothing but the best, also the room service food was A1 and I don't think I could have found her better hotel in the city.Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Donny Dasilva: Very nice hotel

Yves Gagnon: The classical and typical "Four Seasons" At Boston or Montreal, the personal make you feel important. You are the star of the day. Highly recommended.

Kenny L: Everything is great, room, pool, gym, in room dinning and service. The only thing is they are renovating at the ground level. Love the vault.Rooms: The most quiet room I've ever been to, there is not a single thing that can create any noise, no clock, no fan. Every detail of the room is well thought and makes perfect sense.

Tim Ortez: Wow! Excellent accommodations and service. Rooms are fabulous. So many amenities included. Centrally located. Close to restaurants and shopping. Short walk from financial district too. The best in Boston.

Joelle O’Hagan: Wow! I can't even begin to describe how magical my wedding was at the Four Seasons Boston. It couldn't have been more perfect and all thanks to the amazing team onsite. Philip Deschamps is top notch. He is so easy to work with, friendly, passionate about what he does, has great suggestions and kept all of the vendors on task and on time. The team was so accommodating from the moment we booked with them. Everything went smoothly from the catering, rentals, décor, flow of events, room blocks, cocktail hour, morning after brunch, etc. They are true professionals, including the concierge, waitstaff, chef, valet, etc. The food was incredible! Our guests are still talking about how amazing our wedding weekend was and I'm so thankful for everyone at the hotel for making it the best day of our lives. There is nothing that I would change, and I can't wait to relieve it through our photography and videography!

Boston Golfer: No longer a 5 star. We used to come here often prior to the pandemic and this was our first visit afterwards. I called the reservations line to book a reservation and was placed on hold on multiple occasions and was never able to speak with a person. Therefore I booked a reservation online and was surprised that much of the property is under construction when we arrived. Guests should be informed of the limited services and construction on the website. Our room was also not ready when we arrived and there was really no sitting area or restaurant to wait. The suggestion was to wait upstairs in a ballroom filled with loud dehumidfiers and unfinished tables or upgrade to a presidents suite for an additional $2,500 per night. ??? The valet and foyer has been shrunken for construction, Bristol lounge is closed and lunch is currently not being served. The jacuzzi/hot tub by the pool was also closed due to leaks. We ordered room service several times and they either forgot an entree or the food was too salty on multiple occasions. The hotel overall feels tired and had I known, I would have tried the newer Four Seasons on Dalton street. This will no longer be our go-to staycation getaway in the city.

Justin Cook: Q: What is better than staying at the four seasons?A: Absolutely nothing!I mean, does your hotel even have “the vault”? No, I didn’t think so.

Will Johnson: Visited Boston for a conference, intended accommodations (AirBnB) did not work out, and I showed up at the Whitney on short notice, tired and grumpy. Joyce at the front desk helped me choose the best room for what I was seeking. I was impressed by the personal service. Bottom line on the Whitney: it was a very pleasant experience, and my room worked out great. Will be at the top of my list for my next trip to town.

Kevin Modisette: Food & drinks: Great restaurantRooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury …More

Afira Hasan: We had a great stay at this quaint hotel with friendly staff and comfortable rooms. The location was perfect!

BH K: The floor manager name Joyce put us in a cheaper room "intentionally." I booked almost the most expensive room and she gave me a smallest room intentionally. I think she was trying to get the money gap between the price of the two rooms. The service is really bad. If you meet a girl name "Joyce" just be careful when she says "I will upgrade your room to a better room." She will degrade your room :(. Don't fall into her lies. Anyway worst experience because of Joyce. Thank you Joyce.

Jin Peh: I enjoyed my four night in this elegant boutique hotel located in the centre of Boston's Beacon Hill area. It is opposite the Massachusetts General Hospital station. My room was very comfortable and quiet. It was a pleasure to have breakfast in the peregrine restaurant in the hotel. Staff were very friendly and helpful and duty manager Joyce made my stay a pleasure.Rooms: My room was spacious and comfortable and I was able to organize late checkout with the front desk as my flight left in the evening.Nearby activities: The hotel is within walking distance to many shops and restaurants located in Boston's iconic Beacon Hill area.Walkability: I was able to walk to the Boston Common, Chinatown and the shops and restaurants on Newbury Street.Food & drinks: I enjoyed my breakfast at the stylish and elegant Peregrine restaurant in the lobby.

Jaehoon Lee: Had a great stay here. Very good location if you consider ubering out to Cambridge while having easy access to Beacon Hill. Looks like a long walk on the map but it’s a short walk to Boston common as well as Newbury Street. The walls are a bit thin so if you are doing things in the room I’d expect others here you. One downside was the gym. Very small and not much to work with. I ended up ubering go downtown equinox.

Sharsby S: Directly across from mass general hospital, red line is across the street. 10 min walk from fanuel hallRooms: 5/5|Service: 5/5|Location: 5/5 …More

Jordan Schiller: absolutely wonderful stay! book now.

Alyssa Mackinnon: Rooms: The room was spacious the bed was equally as luxurious in the amount of room to stretch out which is perfect after a long day of exploring Boston (walking the entire freedom toll will take a toll on you! Lol)The streaming to TV was super easy and convenient, the personalized messages on the TV was fabulous and I really appreciated all the little details.The shower was roomy and the bath products were top notch, everything was clean and overall, the amenities were very thoughtful.The building was beautiful, the staff was so kind, and the room/restaurant were grand.12/10 would stay here again!Food & drinks: I absolutely love that the peregrine gives living wages to its workers, that means a lot to provide fair liveable consistent pay and I appreciated that the staff is taken care of 👏The food tasted wonderful, although slightly small in portion size, the meals were beautifully presented.

Arie Gafson: I absolutely love this hotel - and have just stayed for the second time in as many months.Everything is honestly perfect, the rooms are perfectly clean and spacious and the bed is incredibly comfortable. There are also so many personal touches including the turn-down service, toffees, coffee by reception, lovely restaurant with great variety, complementary water to name just a few things. The staff are so lovely and incredibly kind and helpful. Special mention to the housekeeping staff and to the front desk who are all so fantastic. Joyce Chin, the hotel manager is the most amazing person - she did everything she could to make my stay as comfortable as possible. The hotel is in a perfect location - close to major sites in Boston and just a short walk across Longfellow Bridge directly into Cambridge. The views from the room are gorgeous and the hotel manages to stay quiet at night despite being close to a busy road. I really couldn't recommend this place more (even though I would prefer to keep it a well kept secret!).

Olivier Saint-Vincent: Review for breakfast - not hotel accommodation.Ok ✅ breakfast for 5 stars hotel.Café ☕️ espresso very good.But the medialunas croissants, a little dry.Super nice atmosphere for an early Friday morning.

noelle petrillo: Daniel the concierge was fantastic! I stayed here for my sister in laws bachelorette party and Daniel was friendly, knowledgeable and extremely accommodating. It was my first time staying here and I will 100% be back!Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Tom Thornton: Dining is goodNearby activities: Good locationWalkability: Wander old town

Sarah Crosby: We were thrilled with our experience! Considered the Four Seasons and so glad we went with the Whitney instead. Very nice rooms, truly excellent service. Understated and lovely. Great location for all of Beacon Hill and an easy walk to the Museum of Science or Back Bay. Loads of great restaurants in walking distance. Steps from the T. Only downside would be that there is some street/T noise due to the location but didn’t bother us at all (windows blocked more than I expected). We will definitely be back!

Cal Escue: What kind of day did someone have to mark this below five stars I wonder? a death in the family? Upset stomach? Sushi didn’t sit well with them for the first time?I admonish anyone who gives this less than 4.9 stars. 4.9 not 5? I have a proclivity to avoid absolutes.Above and beyond is a phrase more suitable for a SpaceX flight let alone a boutique hotel in Boston, nonetheless the Whitney holds this phrase near and dear. Beholden to its guests in such a genuine fashion it seems unreal, unlike other chains which seem obligated at the behest of management.Yet a hotel is not a monolith and truly as good as it’s service. Joyce, Carol, and Kamil among others did not disappoint. Their enjoyment for their work is pure and second to none.The Whitney, puts the big boy 5 star chains to shame, Four seasons? No thanks. Langham? Meh. Others can’t hold a candle, the Whitney proves to be a inspiration to the XV, Lenox, liberty, and dare I say, the Newbury.Take notice rivals, the people enjoy the little things.I will be back to Boston soon, and already know where I’ll be staying.

Karen Miller: By far the nicest hotel in the Mass General area, and within easy walking distance of the hospital, shops and restaurants. My room was upgraded at no extra cost, exceptionally clean and well appointed, and very comfortable. Staff is helpful and friendly, and the restaurant makes a great latte.

Jenny Champ: Really great location, welcoming staff, fun and comfortable decor. The only downside is that the rooms are very small, but for business travel for just myself I was happy.Rooms: 4/5|Service: 5/5|Location: 5/5Hotel highlights High-tech …More

Peter Eckert: Negative:NO PARKING. NOT EVEN REDUCED RATE. I paid 75$ at north station. For a hotel that asks 340$ a night this is absolutely ridiculous!Lower floor room with NO VIEW whatsoever. Completely misleading advertising.Positive:Clean room, breakfast was good (18$ extra)I will never visit this hotel again!

Enrique Vila: Muy buen sitio en Boston, céntrico y perfecto, quizá algo automatizado falta calor humano

Julio Herrera: Amazing view, I would defiantly be back!!Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Maya Ngongo: Excellent hotel to be recommended! The spot is well located, people are very nice, and the breakfast is also good! We recommend cityview/streetview, looks nice!Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury, Great view, Quiet …More

m h: Really nice modern hotel with friendly, helpful staff like Omar, who sorted out an issue with my room very quickly. Up to date technology in the rooms that allows you to control lighting and media on the TV from a room ipad. Big comfortable beds and everything is kept nice and clean.Would definitely stay here again.Rooms: Good size, big beds, clean sheets and towels. Latest technology.

Lynn Hupe: Carly, Madeline and Sara....... I had the time of my life. Lauren Lucie and Cory.... AMAZING STAFF. Even the housekeepers work hard and AIM TO PLEASE..... I would give this place a 20 Star REVIEW IF I COULD..... MY MADELYNE SARA CARLY THEY ARE MY CITIZEN M ANGELS......... I FEEL SO SPECIAL LIKE A CELEBRITY. I am writing letters to my girls I wish I got there emails....... I even got recognized on there exit out the door at the end of there shift.........Lucie you have yourself a FANTASTIC TEAM..... I WANT TO MOVE IN. I AM A MARY KAY INDEPENDENT BEAUTY CONSULTANT AND LOVED BEING HERE SHARING MY TIME.... GOD BLESSED ME WITH YOUR AMAZING STAFF. Even brought me pillows and extra comforter.......If I lived in BOSTON. This is where I would love to work.Lynn A. ShawTracy Shaw. My husband and I stayed here for his heart transplant appointment..... I loved it here.Domestic Goddess and Mary Kay Independent Beauty Consultant...

Volker Smid: Trendy. A bit different and comparable to the 25hrs Hotels in Germany and Switzerland.Rooms: 4/5|Service: 5/5|Location: 5/5Hotel highlights Great view, Great value, High-tech …More

Eloise CREC'HRIOU: Hôtel hyper bien placé, le td garden est juste à côté idéal pour aller voir un match. Aucun bruit literie hyper confortable je recommande vraiment. Le ménage est parfait. Vraiment foncez.

Paul faria: It was our 1st time staying here and won't be our last. We went to the Bruins game and it is literally steps from the Garden. If you are planning a trip to the Bruins/Celtics or any event at the Garden then I highly recommend staying here. Clean rooms, comfortable beds and everything in your room can be controlled by the in room tablet. The breakfast was delicious.Rooms: Very clean and modern looking. The bed was extremely comfortableWalkability: Close to the Garden, T stops, Quincy Market and the North End

An Pham (Andrew): 9/10 Would come again. Recommended for short-medium term stay because of its focus on work-life balance.Canteen / lobby space is open 24 hours along with gym is perfect for people who doesn’t want to bother my neighbor but also wants to have a chill atmosphere to do my work. Drink menu is big, but would prefer more fresh fruit juice options as the hotel is focused on lifestyle.Room wise, technology is great but met some issues here and there. Curtains going up and down by using iPad works 80% of the time, and one time, the curtains got stuck so I had to fix it myself. Airplay doesn’t work really well and chrome cast on iPad works but volume always too low for some reason.Love how easily brightly lit and dimmable it is through buttons near bed. Interior design is neat for the eye, and bed is comfortable.

Ashwin Varghese: If you know what you want this is your place

Michael: Cooles „hippes“ Hotel. Zimmer mit toller Aussicht und schöner moderner Ausstattung. Alles kann über ein iPad gesteuert werden. Hatte Zimmer 1033.

Meghan Rainey: Is hospitality dying with the modernization of hotels?We were in town to celebrate a special event. Because of this, I paid the extra fee for a skyline-view that the website boasted about. I had also requested an accessible room. Admittedly, we were really looking forward to this, so it was very disappointing when we discovered our view was less than stellar.We contacted the front desk; and after some back and forth they were unable to provide an accommodation solution. At one point it was suggested that the amount I paid (room cost + additional fee) only covered the cost of the accessible room because they are bigger (due to ADA code compliance) and viewed as an upgrade. Not only is that incredibly misleading, it's illegal.Keep in mind that the hotel offers everything a la carte but once these options are paid for it becomes unclear (on the customer and the hotels end) of what was purchased. The hotel was insisting that I needed to provide the backup documentation to support the price I paid; which is difficult when it's not itemized on your booking confirmation. However, the next morning the fee was refunded silently.I'm still unclear if you can be disabled and have a premium-view at this hotel.Secondly, we did not appreciate being patronized by staff when simply asking if there were any non-alcoholic drinks available to purchase late night. We we're told there were no options and sent to bed. What kind of hotel doesn't have a small selection of beverages, snacks and other goods for purchase?The hotel is very clean, well designed and modern.Beds were large and comfortable. But there was no fitted sheet on the mattress; just mattress pad, top sheet and comforter with one pillow for each guest.As other reviews state; the water never gets warm. So be prepared for cold showers.The fridge is miniature.I would stay here again purely based on convenience, price and cleanliness. But they need to do better.Walkability: TD Garden, North Station, Big Night Live

Logan: Dropped in for a quick pint while exploring the town. Very friendly bar staff and clean environment in the bar area. Hotel prices, but that was expected when we stepped in. Had a great short visit and they recommended some great places to check out.Service: 5/5|Location: 5/5 …More

Twitchy: Very good hotel with excellent location for visiting BostonThe Hyatt Centric Faneuil Hall is a very nice hotel located in the downtown area of Boston. It was perfect for our stay to attend the Boston Marathon. The hotel’s location is close to bakeries/coffee shops, restaurants, shopping, drug stores, public transit stations and all the other amenities you’re likely to need during your stay. The hotel is also within easy walking distance to Boston Common, TD Gardens, Chinatown, the Italian restaurant district, the waterfront and many of the historical attractions.Check-in and check-out was painless and fast. Our deluxe double room was relatively spacious with a flat-screen TV, good Wi-Fi and 2 comfortable beds. We requested daily housekeeping and the housekeeping staff were friendly and did a very good job looking after our room.

Curt LeCaptain: Lovely hotel. Very nice atmosphere on the main floor and the staff was wonderful about getting me a room upgrade since I was in a single-bed room previously. Really, really lovely staff.The rooms were nice, automated drapes, decent bathrooms (admittedly, I believe my room was likely intended for ADA compliance so the shower was a "drive in" style for wheelchairs.). Every day there was room service and the room was left nice each time.If I had one complaint, the attached bar's breakfast was easily stupidly priced and wasn't that good for the price. You're better off walking somewhere else.Speaking of... the location. Fantastic. You can walk to so many spots from here. Take the train, go to the TD Garden, walk to the North End, check out Faneuil Hall or the old State House. Great location, easy to walk everywhere.

Christian Klüber-Demir: Breakfast was good, service was super friendly, but:CHECK YOUR BILL CAREFULLY!Went to the restaurant for breakfast, and the check included a 20% gratuity fee. As this had not been apparent on the menu before, it's very likely to not even be legal.I don't appreciate when the restaurant decides how much I "voluntarily" tip, and then expects a tip on top of that tip.The waitress was so defensive about it that I doubt I'm the first customer to question this.That's not how to do business - can't recommend the place!

דוד עזרא: המיקום של המלון בלב בוסטון מנצח הכל.מלון נעים ונקי.פקידי הקבלה יכולים להיות קצת יותר נחמדים ושירותיים.

Kevin Christenson: Perfect placement right in the middle of the city center! The front desk staff makes everything perfect. Restaurant is fantastic.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury …More

Maricela Ponciano: The hotel made an incorrect charge of USD210 to our credit car for meals and drinks at the restaurant that we never visited. The hotel just responded that we need to dispute this charge with our credit card company. We feel very disappointed with their position since it was their mistake and now the problem is ours. Not recommending or staying again at this hotelRooms: Too small

Monkeyboi Reviews: Very good location in downtown boston. Walking distance from many places. The rooms are comfy and modern, and the staff is very friendly. About a 20-minute walk to the convention center. One of the great services offered is that the front desk can hold your luggage in case you have an evening flight and would like to explore the city after checking out.

Becky Pedler: Great staff, clean and comfortable rooms! The location is excellent is you are interested in history.Rooms: 4/5|Service: 5/5|Location: 5/5Hotel highlights Quiet …More

Andrea Caruso: Great Hyatt Centric. Room are a little tight, but updated, and well stocked.Cozy and upscale for the chain. Good service.Gym: rower, upright bike, recliner bike, two treadmills, two ellipticals, cable machine, weight rack, two benches and a good amount of space to exercise.Great location 10 minutes walk from Hanover Street and 5 from Feneuil Hall.Good restaurant on site tooWalkability: Great location 10 minutes walk from Hanover Street and 5 from Feneuil Hall

R Z: Fantastic service. What an awesome location in the city- near so many places by walking!!! The rooms are very small but it's OK because you're out and about all day. They go above and beyond to make sure your stay and what you need are handled!!!Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury, Quiet …More

Judy Park: It is not big, but the location is close to everywhere. Easy to find restaurants and sightseeing places.Staff is kind. The room and bathroom are smaller than I expected, but it is very clean.Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Jason Lee: We hosted a Q1 Company Meetup at the Hyatt Centric Faneuil Hall and I couldn't be more pleased with the courtesy and service. Wanted to particularly highlight our Group Sales contact Kendra Vanorden, who was not only incredibly patient but also was extremely helpful in resolving any difficulties we encountered booking and during the stay.Will definitely stay again and highly recommend this location to business groups!

Ford Christensen: Great location, small rooms.

Maxime Bailleul: Très bel hôtel bien centré dans Boston. Chambre spacieuse et moderne.Manque un café disponible toute la journée...

Erin C: Meh and you will starve. Only option for room service is to call operator at front desk. Then, they lose your order and you wait hours for food. Menu not great and WAY behind times with no allergy free options. Cool when it opened muh-may-b but it’s a has been. Starve like your in jail. Woooohooo

Mona Polprasert: Nice for hanging out for the weekend. There's a DJ on Friday Saturday night.Rooms: 3/5|Service: 5/5|Location: 4/5 …More

Riley Blizard: I have stayed here at the Liberty Hotel several times. The most recent but terrible experience happened to be a long stay. The day we checked in the front desk personnel notified us that we were upgraded to a suite because of our titanium elite status. Well the room was on the main level over the loading dock area that was very loud. The main issue was that the toilet would start bubbling up whatever the rooms above us were putting down there shower or bathtub or toilet drains. One day we woke up after contacting the front desk that the toilet was bubbling up and yellowish colored suds were developing and pouring on to the bathroom floor. They came and fixed the toilet and told me not to worry it wouldn’t happen again. Well less than 12 hours later, that night the same issue but this time even worse there was so much water and other disgusting unsanitary matter on the floor I asked them to come again for the fourth time on day 3 of my stay. This time I was notified by a maintenance staff member that this had been a known issue for this room recently and that he even was surprised they put anyone in the room. I demanded the front desk to change rooms. I was denied as they said the hotel was at full occupancy. I asked for them to make accommodations for me else where and yet again I was still denied. They told me it was their busiest night. There firm Many hours later still no resolution other than the maintenance person being in my room trying to snake the toilet for 2-3 hours straight being in the room until just past 11:00 PM trying different things. He thought he had fixed it. I had asked the front desk to have all new towels brought and for someone to clean the floor as I it smelt from the overflow and I felt was unsanitary. They said they sent someone but I clearly could tell no one had come other than the new towels but the used ones were still there. The very next morning the same issue at 7:00 AM. I finally couldn’t handle it anymore. I went to the front desk and spoke with a different manager that next morning. He stated he could switch rooms for me and it wouldn’t be an issue. He said to give him until 11:00 AM to switch the room and I asked that he make note of this on my file as I have pictures along with videos of what took place. He stated he was sorry and that the manager the previous night could’ve moved me to another room but chose not too. This was beyond appalling and disgusting. I was really disappointed by the front desk staff especially the manager the night I originally asked for an new room. He was extremely rude and unprofessional. The unsanitary part was beyond what anyone should have to deal with for a such an expensive hotel.The Room was very unsanitary and disgusting. Especially because of the backups happening from the rooms above us through our toilet.Safety: The unsanitary situation wasn’t safe!

Lucas Guinet: Amazing experience!Friendly staff, impeccable rooms. But what made up our stay was the atmosphere at the lobby bar and throughout their restaurants.Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Joseph Troiano: Great experience. People were nice and attentive. Great feather free floor and super clean.Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Jonathan Fuchs: This hotel is beautiful and the staff is great, if you go to Boston stay in this place. Bar is great, restaurant is great, nightlife was fantastic in this place!Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Great value …More

Jenelle Cameron: Stayed here for the marathon 2023. Fabulous place - great location and service.Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Doug Dillmuth: It's an old jail converted to a hotel. Super cool building. Really good food and hotel bar. So we were there for the purpose of the Boston marathon. For 99% of the rooms, this would not be an issue. Apparently on Saturday night, the hotel bar turns into a full club. This was an issue because our room was on the interior lobby wall. The room literally shook until 2 AM and the bathroom mirror was vibrating and almost fell off the wall from the bass and the music. Could not sleep at all. They gave us half off the room for the night for the inconvenience which was fair. They didn't do the lobby club thing on Sunday night. Room was nice. Linens and towels were changed every day and bed made and a lot of places don't do that anymore. Towels were Holiday Inn quality, not luxury quality. The televisions aren't smart TVs which is surprising so not Netflix access so bring a roku or firestick. The in room snacks and drinks are not priced to sell. They are priced so you wouldn't dare open a beer. $10 M&M's, $7 can of Coke, $9 Michelob Ultra? Who's buying that? You could get a craft beer and a nearby bar for far less. Great location. Clean room.

Ayzik Kk: Fun to visit, great service and locationRooms: 5/5|Service: 5/5|Location: 5/5 …More

David Kaufman: Always fun to stop by while visiting the city to have a drink and see this place. I seem to see something new every time.

Gaby Dubuc: Un peu cher mais tellement bien situé

Ms Berries: The restaurants were 5-star (Scampo and Clink). The food was delicious as were the food and drinks in the hotel lobby. The rooms were a teeny bit old but were cleaned so very well. But my main reason for the 5-star rating is THE STAFF. Every employee from the valets, to the wait staff at the restaurants and lobby, to the front desk, to housekeeping were AMAZING. Every last one of the employees was genuinely friendly and helpful. They were engaging and so very kind. We never once had to chase anyone down. They were all so attentive and absolutely PERFECT. Never in all my travels have I ever encountered a hotel staff that was so world class in terms of personality, skill, professionalism, and friendliness. We asked for extra sets of bath towels and they were at our door in 5 minutes. The wait staff at one point had 4 servers for us who kept checking on us, and they were so much fun. Blown away. We'll definitely be going back. I highly recommend The Liberty Hotel Boston!Rooms: Beautiful and lots of characterNearby activities: Shopping and grocery, pharmacy nearby also walking distanceWalkability: Minutes away via walking from TD GardenFood & drinks: Superb

Curtis Newcomer: Concierge team provided excellent service. Matt and Mark went above and beyond the call of duty. I highly recommend this hotel.Noteworthy details: Great service and follow up

Ruben Escano Jr: My stay at The Liberty was fantastic. I took a weekend trip to Boston in January.The hotel was unique, eye-catching, and all-around an enjoyable stay. The room and decor were amazing, and the view was top notch. Everything was clean and housekeeping was amazing. I really pay attention to the overall quality of the room in hotels where i go: baseboards were straight, door jambs were perfect, grout was clean in the bathroom, lighting was perfect (except for one reading light that was out on the bed frame, but i did not care much for that), and the furniture seemed new.Room service was perfect (had it two nights in a row).The main lobby serves as a lounge on weekends. I think this was rather neat, but overall not really my scene. The noise did not reach the room, which i greatly appreciated.I only had two complaints about The Liberty:The host at check in seemed more interested in the live lounge than in checking me in.The lounge made getting in/out/around the first floor a pain. The floor was overcrowded and it ruined the ambiance of the hotel for me. But others really seemed to enjoy it.I would recommend this hotel to anyone visiting the area, and i will definitely be returning. I would give the hotel a 4.5/5. If you like a lounge/night club within a few feet of your room out of convenience, then i would definitely rate this a 5/5 for you (seriously the rooms seemed soundproof).

Kirin Ek: Would not recommend, highly regret choosing for birthday getaway. Rooms and bathrooms were not well maintained, good & rooms overpriced.Rooms: 1/5|Service: 2/5|Location: 4/5 …More

Calen Riggs: I booked the classic room through Amex Travel and was promptly upgraded to a Studio, which is their version of a suite. Everything was well-coordinated and efficient and the entire stay from 4/24-4/29 was excellent. Everyone here were friendly and down-to-earth for a place that is on the higher-end in the city. Overall, just a pleasant experience and certainly a place worth coming back to.Rooms: The first impression of walking into the room was almost like walking into a library or a museum. The Studio I was in was spacious, clean, and rather opulent. The TV was modern (unlike a lot of hotels in the city), the fireplace was a wonderful touch, and the beds were rather comfortable. The mattress was on the stiffer side, but nothing to be upset about. What was also nice is the fact you can open the windows to allow fresh air in. You don't see that often. The bathrooms were also exquisite, as well.Walkability: The hotel is in Beacon Hill, so a lot of historical sights are within a 5-minute walk. Granary Burial and King's Chapel cemeteries are nearby and The Freedom Trail is essentially around the corner. Boston Common was also less than a 10-minute walk away, as well. The high-end shopping of Copley is also around a mile away and certainly walkable if the weather is nice. The hotel is in a great spot depending on what you are looking for.Food & drinks: Mooo is attached to the hotel and is accessible through the lobby. The menu is extensive, especially the wine - which is something they are known for. In terms of food and the quality everything was great. The Meatballs and Dumplings were amazing. The Beef Wellington, to me, is one of the best in the city. Mooo isn't cheap, but the portion sizes were large and everything was cooked properly. To me, it is worth coming back for.

Green Space: Worst airport pickup ever - 25 min looking for the driver until I managed to leave the airport. So regardless of the hotel (I did not arrive yet) don’t book airport pickup with the hotel, it is a nightmare.One more thing: the ride from the airport to the hotel was less than 25 min 😂😂.

Michael Nam-Krane: I had a huge legal case and I stayed here to be close to the court house. This is the perfect hotel if you are doing important legal work in Boston. The rooms are great to work in. The food is top notch. The locations to all the Boston court houses. "Stay here counsel," is my best legal advice.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury, Quiet …More

David Hale Smith: One of the finest boutique hotels at which I’ve ever had the pleasure of staying. Top service and amenities. Great rooms. Comfortable beds. Nice restaurant Moo on property too.

A P: I am a 24yo female. What started with a great evening with girlfriends at the property, ended up being terrorized and intimidated by a driver named Valentine Kogan who took me appart at 11PM and didn’t let me leave the hotel’s car service. He would stare and stand close enough to me that I felt he had an er_ction. He’s 70. I gave him money so he leaves me alone and I was able to run away.

Yana Saakyan: Beautiful hotel, excellent service, a lot of attention to detail. Thank you for making my stay so comfortable.Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Robert Hofmann: Really a hidden gem. Excellent room and the attention to service is one of the best in Boston. We travel also with our two small dogs and they treat them like Royalty! Its our go to hotel when we come to Boston. Beats hands down the other 5 star hotel down the street at double the price. Also, Mooo! Is one of the best steak houses in the Northeast and is attached to the hotel. Make reservations as books early. Great location, great rooms and best team running this hotel!

Stephen Oesterle: Great hotel. Wonderful attentive staff. Choice loation

ST: We have stayed at this property twice and absolutely love it! It's not a large high traffic place to stay. It has a quiet personal feel. The service is outstanding and in an age where going the extra mile to make guests feel at home is hard to find it's alive and well here. The in town driver service is amazing and the staff goes above and beyond. Thank you for another great stay!

Lisa Boston: I am as well one of the woman who escaped an attempted assault and was a victim of racketeering by a driver named “Valentine”. Strong accent, taller guy, intimidating vibe.I used to love coming to the hotel’s restaurant or bar as it used to be on my way from work.Some officers at the Boston Police are known to be shady and not do much with cases of assault or domestic violence, so don’t think the PD will do anything if you call for help. The police officers are misogynists and have a lot of “violation conduct” in their profile.The hotel does not operate objectively like a typical business. If allegations/with proof and correct descriptions were made at a 5 stars establishment like the Four Seasons or Ritz Carlton (that I know well) they would have fired the individual within a week. The hotel staff is very aware this happened as It’s impossible to invent such details, or a precise description.None of the young women who made the claims are related to the hospitality industry nor are competitors.

Kevin M.: Luxury defined. These guys know how to put it on. Highly recommended. Family and pet friendly as well. Location is outstanding and the fireplaces are a nice touch.Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Bob Faust: Unbelievable experience from the moment we arrived all the way to the moment we departed..the car service was extremely convenient and Mark and Valentine were exceptional and extremely friendly