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1. Mattress Firm Back Bay - Boston
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5
234 reviews
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Address: 811 Boylston St, Boston, MA 02116
Schedule: Opens at 10:00 AM
Telephone: (617) 456-1694
Business type: Mattress store
Mari Freire: Really great service!!! I called in just to get some information and ended up buying a mattress. Everyone was super friendly and efficient. Definitely recommend!!
Gina Li: Mattress Firm was beyond my expectations! I walked in on a rainy Friday late afternoon, not only I was greeted immediately by Loui, he was nicely accompanied a disabled gentlemen out of the store to provide all assistance that he could. He was patient answering all my questions and offered different opinions to fit my needs. I bought an extra firm mattress at an amazing price with delivery booked in 2 days on spot and have a few months of guaranteed satisfactory in case I don’t like the mattress. I would recommend everyone to come to this store!
stephanie birken: They were great.
Greg Healy: Easy and great experience!
Anton Khinchuk: If 10 stars was an option, then I would give Louie 10 stars. To say that he went above and beyond is very much an understatement. His understanding of my requirements and the empathy that he exhibited throughout my buying process was outstanding. Kudos to Mattress Firm for having such an exemplary team member.
Michael R Leon: The best service and attention I ever had Louis Hernandez is the best!!!
Daniel Sánchez Almanzar: Luis H. Helped us in back bay store. It was a pretty nice experience. Gave us enough alone time to give it a thought and also took enough time to explain to us each mattress based on our preferences. Definitely recommend both the store and the sleep expert. Needless to say, we ended up buying a mattress we fall in love with
Tara Schutz: So far the guy at the store has completely redeemed this company for me. He was great! Online service? Doesn’t exist
Alex Smith: Amazing service. The bed frame I order got backordered and they upgraded me at no additional cost.Edit: amazing experience again from Mark and Lou. Exchanged mattress no problem
Kailam Liu: We had Luis introducing us to a really good mattress with a HUGE discount. He was so patient and nice to us. Our friend bought a mattress here with him and introduced us to him
Cooper Sherman: Overall it was a good experience. Mike was helpful and greeted me pretty promptly when I arrived in the store. He seemed to be the only salesman in there. That seemed to be a bit strange, seems like there should be at least one other salesperson in there so a guy like Mike doesn’t have to run the huge store by himself.I also would have liked the store to have a bigger selection of mattresses under $1300. I was looking for mattresses on the website before coming into the store and a lot of them said they weren’t available to try out in store. That was a little disappointing.
Peter Carrigan: It was the simplest purchase I made in years. They recommended something they offered me a great price and met my delivery time. I couldn’t ask for more.
Lindsay Doole: We had a great experience at the back bay location in Boston with Fred. He was friendly, knowledgeable and never pushy. We went in and talked about what would work best for us and when it came time for our dinner reservation, he did research for us and found everything we wanted while we went to eat. When we came back he had found everything we wanted for the best price. This was one of the quickest and easiest big purchases we’ve ever made. Delivery went smooth and Fred called us from his personal number to check in to make sure we were happy. I highly recommend making a purchase with Fred!
Ben Ashman: Thanks Mike and Luis, appreciate the help on the mattress. Took me a bit to get used to the tempur pedic but sleeping well. Have a good new year.
lauren o: Luis was awesome! Incredible customer service
Michael Scherr: Such friendly and knowledgeable staff who were all super helpful!!
Manuel Ramírez: The attention was great! Mike helped me to choose the right mattress for me and helped me out through all the process.
Jordan Ring: The service in this particular store was phenomenal…finally, a place that still believes in customer service!I live in the neighborhood, and an employee actually volunteered to carry my bed frame to my apartment…beyond satisfied and I will definitely only go there from now own.
Marco Calderon: Was a good experience and time in the store
Rob Corcoran: Mark was very helpful in choosing my next mattress. He spent a lot of time listening to my sleep concerns and I feel very confident we came up with a great mattress in the end. Definitely recommend speaking with him if you’re in the market. Truly an expert
Leroy Williams: fantastic job, thanks again
2. Mattress Superstore - Boston
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5
6 reviews
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Address: 1962 Beacon St, Boston, MA 02135
Schedule: Opens at 10:00 AM
Telephone: (617) 487-8422
Business type: Mattress store
Diwakar P: Excellent service provided. Bill went to great extent to ensure that I got timely delivery and that my concerns were addressed. Special shoutout to delivery personnel Edwin and Malcolm. Thank you team!
Jake Mayeux: Closed Saturday at 5pmUpdate: Bill returned my call and was able to help me later that day. He was super helpful and got me a nice affordable mattress, platform and pillows. Saved a ton of money if I were to go to mattress firm or Amazon. ALSO helped me tie down my mattress to the car.
sue ryan: Fantastic prices!!! They had everything I needed; service was great; on time delivery: dot bother going anywhere else they are the best!!!!
Fran Baggett: Buying another mattress from them. Just as before, they are knowledgeable, informative and patient.Professionalism is displayed from phone help, sales, and delivery. I am from New Hampshire and pass many mattress stores to buy from Mattress Superstore!
Kevin Houlihan: I have been buying these mattresses for many years my family and I , they stand by there products 100% . I recommend for anyone trying to buy a new mattress.
Barry Gediman: The salesman was extremely knowledgeable and made me feel comfortable.The product lines were extensive and the pricing was aggressive and the delivery men were awesome. The 5 stars were earned.They strived for excellence throughout the total experience.
M H: I was 100% satisfied with my experience at the Mattress Superstore. I went in to replace my 20+ year mattress and had no idea what I was doing. The salesman, Billy, was accommodating, knowledgeable, polite and did not put any pressure on me to make a purchase. He spoke honestly about customer reviews on all the items I was looking at and explained the differences in each mattress along with their life expectancy. I have heard about nightmare experiences in other high pressure mattress stores and the high customer dissatisfaction that goes along with that type of salesmanship. You will not find any of those tactics at this store. If you’re looking for honest salesmen with integrity who know their inventory and can align their customers with the proper mattress this is where you want to shop!!!! You will be completely blown away with the experience.
D Crot: I have purchased several mattress sets over the years & always completely satisfied with product & service! I would recommend Mattress Superstore!
william blanchette: Been to a lot of other stores. But these guys had great prices And they delivered it the same day.How can you beat that.I slept like a baby last night.thanks for the great price and service.
3. Boston Luxury Beds - Boston
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4.9
6 reviews
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Address: 221 Newbury St, Boston, MA 02116
Schedule: Opens at 12:00 PM
Telephone: (617) 992-6908
Business type: Mattress store
4. Boston Bed Company - Boston
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5
36 reviews
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Address: 1113 Commonwealth Avenue, Boston, MA 02215
Schedule: Opens at 10:00 AM
Telephone: (617) 782-3830
Business type: Mattress store
Ilkercan Kaya (Alumni): They didn't allow me to replace my bed with a queen one. I requested this only after 2 weeks of purchase. I paid ton of money. I would not recommend this place.
Enoch-Jude Danquah: Boston Bed Company has stellar service. Will definitely be ordering from here again! Thank you!
L K: Boston Bed Company delivered my box spring and mattress and I love it! The delivery guys were very nice and helpful getting it set up as well!
Alisa teselle: Awesome service & delivery guys were great!!!
Melanie Rosenblatt: Had a great experience at boston bed! Moving into college in the area and went into shop for a bed for my new apartment. My questions were all answered by the friendly staff and they had it delivered and installed to me fast with no issues. I would highly recommend!
Raul Aponte: Very disappointed with expensive furniture I’ve purchased from this business. The website claims that the furniture has a one year warranty but it’s a lie and they won’t honor it. I bought an expensive pull out couch that had issues with one of the couch cushion’s Velcro causing the cushion to lean forward and feel very uncomfortable to sit on. I attempted to fix the Velcro myself but to no avail so when I asked Boston Bed Company if they would fix this with the warranty their suggestion was for me to fix with supplies from the Home Depot. The point is this should have never been an issue in the first place. I would not recommend purchasing anything from this company with how expensive the furniture is and with Russian roulette quality and then not honoring of the warranty.
brittany shelton: Very friendly staff! Great prices
M B: This place is a total scam. Sold me a frame with the wrong installation instructions and wouldn’t accept a return even though I brought back the frame which was unused. GO TO MATTRESSFIRM FOR BETTER QUALITY PRODUCTS.
Birgit Dommen: Made a telephone purchase for our college student--Wayne was amazing; knowledgeable, kind, and courteous! Best customer service!! Thank you so much Wayne!
Rebecca M: My Daughter moved to Boston for grad school where her rented apartment came with mixed size bedframe and too large mattress for the frame. Landlord removed it all, by request. Got her a new bed with storage and NEEDED a mattress. Wayne to the RESCUE! He graciously answered my questions and concerns over the phone (I'm 1,200 miles away) and welcomed my D to the showroom to help her find just the right one for her needs. Mattress was selected, paid for, and delivered the next morning! The delivery men were fast and TRUE PROFESSIONALS!INDEED, the stars aligned to meet a very special person placed in our path to help. Angels DO exist! Heartfelt thanks to Wayne and his team!
Jack Hare: Thank you Boston Bed for actually having beds in stock! This pandemic has wreaked havoc on supply chains, and big companies such as IKEA and Macy's are unable to supply beds. Even another local firm quoted me a 6 month lead time. I walked into Boston Bed in Stoughton having lost all hope of actually having something to sleep on, but Wayne quickly found me a great bed and a great mattress, and arranged for delivery four days later. I paid for the delivery guys to assemble the bed, which was money well spent - they did it in a flash, and saved me probably an hour's work. The bed looks great, the mattress is incredibly comfortable, and I am a very satisfied customer.
Jose Lemus: Great futon! Great customer service!
Cloverfield Monster: We originally thought this was the best place to buy a new bed. We went into the Stoughton Store and the manager was very nice and friendly. We bought a Cobblestone Mattress with an adjustable frame. When we left the store I noticed he charged us $100 more then we should of been. The king mattress was 1799.99 we were charged $1899.99. Once we got that issue straightened out the bed was delivered. Within the first couple weeks one side of the mattress gave out. We called the store who turned it over to the factory. Andrew came out looked at our bed n said he needed approval for a replacement. SUPPOSEDLY, he got it and they gave us the wrong mattress. One that can’t support the adjustable frame. They were making a new one that would go with the adjustable base. This has been going on since June 10th and I was promised a new mattress. First it was being made, then the factory staff was short handed due to July 4th Holiday. Now he doesn’t return my calls. My mattress is collapsed now and we are out a large sum of money. DON’T SHOP HERE. THEY PROMISE YOU WHAT YOU WANT TO HEAR AND DON’T DELIVER!! Should of known how this would go when we were overcharged in the first place!!!! They DON’T CARE ABOUT CUSTOMER SERVICE.
Alex Huang: Great place mattress, good quality and really cheap.
martin evans: Recently my family & I moved back from California in the midst of the pandemic when everything was close.I called Boston Bed & spoke with someone by the name of Andrew & this employee remove all of the anxiety from the experience with a warm,, patient personality....and he demonstrated a wealth of knowledge & professionalism including with products and services that didn't involve his store.Shopping here was an amazing experience made all the better by Andrew....M
Angie Chatman: The staff was so helpful, yet didn't hover at all.
Annie Stanley: I can’t say enough nice things about this company. They were incredibly helpful and kind. It’s so nice in these difficult times to find a business that was able to get us exactly what we needed (plus free delivery) so quickly. This is why we should all buy local. We had our bed picked out yesterday afternoon and delivered the first thing this morning.Thank you so much, Boston Bed Company!
Kate Rosenblatt: I recently graduated from college and was going to be moving into my first apartment all by myself. One of the first things I needed was a mattress. I had such a great experience looking around and the employees were extremely helpful and funny. They first asked what kind of bed I preferred and was able to narrow the endless options, down to around 3 mattresses. I quickly was able to find the one I liked and that was that! A couple weeks later, I had the mattress delivered to my apartment. The guys were very professional and made me feel comfortable. I would definitely recommend this store to anybody that needs a new mattress, bed frame, or futon. I love my mattress and tell my friends they should go here to get one!
Katie Nealon: Needed to buy a futon quickly and for immediate delivery. Dwayne was extremely helpful and knowledgeable. I was able to get in and out in 20 mins and my futon arrived a few hours later. He was so lovely, caring, and concerned truly making a my bad day brighter. The futon is excellent quality and delivery/set up was easy and the delivery men were helpful, friendly, and professional. I would wholeheartedly refer anyone to the Boston Bed Company in Allston.
Andrew Rosenblatt: In this day and age of getting everything delivered on line. Well do yourself a big favor and go into a Boston Bed location. These guys actually make there own mattresses right here in good old Massachusetts! No pressure atmosphere and most impressive by far the best quality for the price, well because they make them and sell them directly to the public. I spent about $600 for everything, and it’s a supper comfy bed and I’ve been loving it since it was delivered.So do yourself a favor and and get into a Boston Bed location and start having sweet dreams right away.....Stay clear of the mattress Wolfe’s that exist in most mattress stores! Thank you thank you thank you Boston Bed...you guys really are the BEST!!!!
Brodie Porter: I went to the Stoughton location after looking online and in ALL the other furniture stores in that area. Because I was looking for a very specific style of loft & needed it to be made out of 100% solid wood I wasn’t having much luck. I’m so thankful I met Richard at this location! He took time, was so kind, understood the situation, did the research & was not pushy at all. When I returned to make the purchase he had printed off all the specs, laid out my options in clear & easy way to understand & took an interest in the huge project that we had going on to organize a space and finish it off with this loft bed.The kindness & thoroughness off Richards customer service is a breath of fresh air in a environment when everyone is in a hurry & no one wants to stop & help, he did more than an excellent job & I can’t recommend him enough.The bed was delivered on time and again both men, ( I wish I remembered their names) took their time, answered my questions, Installed the bed in a careful & detailed way & has such pleasant demeanors throughout.Boston bed company, your beds are top quality & the people you employ are fantastic! Thank you for being positively different than all the rest!
5. Nubian Square Mattress Outlet - Boston
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Address: 22 Warren St, Boston, MA 02119
Schedule: Opens at 9:00 AM
Telephone: (617) 396-7953
Business type: Mattress store
6. Hästens - Boston
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Address: 221 Newbury St, Boston, MA 02116
Schedule: Opens at 12:00 PM
Telephone: (617) 992-6908
Business type: Bed shop
Alexander Chace: Great quality itemsIf you value your sleep you should pay a visit
Lucia P: I don’t know why there is elitism in a mattress store. I will not be visiting this location again.
7. DUXIANA Boston - Boston
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4
4 reviews
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Address: 173 Newbury St, Boston, MA 02116
Schedule: Opens at 10:00 AM
Telephone: (617) 426-3441
Business type: Mattress store
Nicole Palmer: Best bed I’ve ever had. I am ruined/spoiled after eight years on a dux, and hotel-sleeping is now uncomfortable.Never an issue or a bad nights sleep on my dux.
Caroline Constant: Dux makes the best beds I have ever experienced, and I am delighted to be purchasing my second Dux bed. Their service is great, the store manager is great. I heartily recommend!
8. GM mattress - Boston
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4.9
7 reviews
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Address: 319 Meridian St, East Boston, MA 02128
Schedule: Opens at 10:00 AM
Telephone: (857) 265-0619
Business type: Mattress store
9. Mattress Firm South Bay Plaza - Boston
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4.6
295 reviews
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Address: 65 Boston St 2nd Floor, Dorchester, MA 02125
Schedule: Opens at 10:00 AM
Telephone: (617) 265-2510
Business type: Mattress store
10. Mattress Firm Beacon Street - Brookline
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4.9
197 reviews
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Address: 1385 Beacon St, Brookline, MA 02446
Schedule: Opens at 10:00 AM
Telephone: (857) 364-0204
Business type: Mattress store
LeBaron: Lili was a lifesaver and made it super convenient
Sagar Koduri: Outstanding, knowledgeable, helpful without being pushy, and j walked away feeling as if I learned something about how I and others sleep, and how to think about the different mattresses and price points. I really felt like they were there to help us buy something we’d use and enjoy.
Sammy Martin: My boyfriend & I stopped by the store hoping to explore which level of firmness was right for us as we upgraded from a full to a queen, and left with a mattress, adjustable base, & pillows! To be honest, I had always thought the mattress buying experience would include insane prices and car salesman-like haggling. However, that was not the case at all. We worked with Derek to figure out our ideal mattress at the price point that worked for us. He was super informative and answered all of our questions. He also found us the most possible discounts for our order and saved us hundreds of dollars on the purchase. We were very happy with our experience and can't wait for our mattress to arrive --- which is schedule for 2 days from our visit!
Eugene Trainor: I found the salesperson, Derek, not only knowledgeable but empathetic and understanding of my need for a mattress that would accommodate a double leg amputee. He listened and he responded in a way that made me confident that I made the right choice to buy in Brookline.
Joshua Kenney: Great experience. The sales sales rep that helped me out did an amazing job and I left with what I walked in for. Definitely will recommend and shop again
Yulia: Stephen was very nice, very helpful, and very knowledgeable. He patiently explained the different types of mattresses and the benefits of each, and he answered all our questions.
Jameson Viens: Super helpful, friendly, and was very efficient!
Jeffrey Loomis: Lili was great!
Jenna Ericson: I got a mattress, platform bed, and in-home delivery for $450. It only took a few minutes to find what I was looking for in the store. I would highly recommend Mattress Firm.
James Caldwell: Brookline strikes again with Customer Satisfaction!!! Mike helped me last year. And this year we Derick of Brookline. I don’t know what these gentlemen secret is but I love that store. Keep up the good work. For a customer 🤙🏽🤙🏽
Joe Ranft: Great experience. Our sales person Derick was very knowledgeable. He explained all of the options but did not try to push us to the higher prices.
Anthony Boral: Very efficient and good advice.
이창헌: Nice and kind service with a reasonable price!
Holly Orloff-Parry: No pressure, employee very knowledgeable about mattresses. Did not rush me to make a decision. Delivery was prompt and 2 days after purchase.
Amanda Sonnenfeld: Amazing customer service!
Patrick Anquetil: Fantastic experience. Mike there is a walking encyclopedia about mattresses and their specific performance/qualities. Thanks for guiding us in our decision!
Elise Gelblicht: mike is amazing. made sure i got a mattress i like in my price range
matthew drinkwater: Good follow-up
David Borne: great service, really friendly staff
Masaaki Okamura: Had problems with the original sales agent who never contacted me back after the sale was made. Mike, who wasn’t our sales agent took the time help with the order and made it right; even if he doesn’t get the sale. Highly recommend Mike.
Miriam Messinger: Stephen was very helpful. East to try things out. And take time to make a decision
11. Somerville Mattress World - Cambridge
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3.9
40 reviews
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Address: 17 McGrath Hwy, Somerville, MA 02143
Schedule: Opens at 10:00 AM
Telephone: (617) 629-7000
Business type: Mattress store
12. Mattress Firm Everett - Everett
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4.7
327 reviews
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Address: 21 Mystic View Rd, Everett, MA 02149
Schedule: Opens at 10:00 AM
Telephone: (617) 387-0580
Business type: Mattress store
13. JCPenney Mattresses - Boston
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Address: 221 Newbury St, Boston, MA 02116
Business type: Mattress store
14. Mattress Firm Chestnut Hill - Brookline
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4.8
80 reviews
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Address: 1234 Boylston St, Chestnut Hill, MA 02467
Schedule: Opens at 10:00 AM
Telephone: (617) 505-3904
Business type: Mattress store
15. The Organic Mattress - Boston
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Address: 244 Newbury St, Boston, MA 02116
Schedule: Opens at 10:00 AM
Telephone: (857) 284-7761
Business type: Furniture store
16. Vispring Boston - Boston
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5
3 reviews
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Address: 244 Newbury St #1, Boston, MA 02116
Schedule: Opens at 10:00 AM
Telephone: (857) 284-7761
Business type: Furniture store
17. Tang's Furniture & Mattress - Boston
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3.7
18 reviews
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Address: 100 Beach St, Boston, MA 02111
Schedule: Opens at 10:00 AM
Telephone: (617) 338-8899
Business type: Furniture store
18. Mattress Firm Revere - Revere
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4.4
184 reviews
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Address: 38 Furlong Dr, Revere, MA 02151
Schedule: Opens at 10:00 AM
Telephone: (781) 289-0827
Business type: Mattress store
19. Mattress Firm Newport Avenue - Quincy
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4.8
201 reviews
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Address: 45 Newport Ave Ste 10, Quincy, MA 02171
Schedule: Opens at 10:00 AM
Telephone: (617) 801-5066
Business type: Mattress store
20. Watertown Mattress - Watertown
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4.7
75 reviews
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Address: 660 Arsenal St, Watertown, MA 02472
Schedule: Opens at 10:00 AM
Telephone: (617) 926-0550
