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1. McDonald's - Boston

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· 1123 reviews

146 Tremont St, Boston, MA 02111, United States

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McDonald's: what do users think?
Dau Dau: Don’t even try to use the restroom even if you are a customer. They will give you dirty look and act like you are begging them for something. Employees here are extremely rude to customers. One of the female manager is super disrespectful, that is why all employees try to imitate her. I hope that the owner can do something with her since there are a bunch of reviews that reflect the same issue.
QueenChiya Souto: I had the ice cream cone and they need more flavorsFood: 2/5|Service: 2/5|Atmosphere: 2/5 …More
Chichi Ogukwe: Most of the staff is nice and polite but if you ask for a mistake to be fixed you are met with attitude. The female manager i spoke with today after i was given a chicken sandwich, not the quarter pounder i ordered, she was rude and spoke in spanish to her coworkers like i couldn’t understand, basically saying i’m annoying and the rude one. there problem was that i came back six hours after i ordered (because i went to work) and they were even hesitant to give me the burger i asked for. i felt i should’ve been compensated with a full meal not just the sandwich. Even when i got the original order, i saw a different female employee look at my name, laugh, show it to another coworker, and laugh together. my name means something juvenile in some spanish cultures and i did not appreciate her doing that right in front on my face. that being said, i’m disappointed in the overall lack of etiquette this location has, and will be avoiding it in the near future.
Nimish Bendre: Staple food and great service!!!Recommended dishes Chicken Mcnuggets …More
Forrest Flump: Tasty food but an expensive McDonalds. 15 dollars a meal?!Food: 5/5|Service: 3/5|Atmosphere: 1/5Recommended dishes Hamburger …More
Doc Kinne: Food: 4/5|Service: 4/5|Atmosphere: 3/5More
Alondra Calvo: Food: 5/5|Service: 5/5|Atmosphere: 5/5More
Carissa Bartholomae: Very fast pace, fries were warm and fresh.
Andre Ngela: The Big Mac never disappoints – it's a classic, satisfying burger that always hits the spot
Albert Shaw: Worst McDonalds ever. The supervisor/owner/manager/random employee(some asian lady. I'm Asian too) idk is super rude. Only McDonalds where they will come over and yell at you for not picking up your mobile order immediately even if they're suppose to bring it to the table.First asked for a water and asked if we had ordered and I said yes. Then she just repeated that we needed an order to get water. Ordered Dine-in and machine failed to print a receipt, but whatever. Borrowed my friends receipt. We weren't sure if the order went through so accidentally double ordered a mobile order. Asked the manager if we could refund. They said they couldn't refund a mobile order and we said thats fine. Then the trouble started. They called out orders. The mobile order we selected dine in and it said they would bring it to the table if we gave the order number. But since they were yelling out orders we looked up the order number on our phones anyways. Took a few minutes, but figured out they had called us instead of bringing it to the table. Whatever. Walked up to the front to see if the order was there. It wasn't and nobody was there. Wasn't sure if they had brought the order to the table so walked backed.The supervisor was there in everyone's faces saying that that she couldn't refund the mobile order and we needed to pick it up in the rudest manor. I got back when she is in the middle of it and asked if she had brought the order over. All she said that she wouldn't refund the order. She already told us that, but just kept saying it and that we needed to pick up our order now and why didn't we pick it up when she called us. I told her that I had just literally gone over to pick it up and it wasn't there. She just kept saying we needed to pick it up and she wasn't refunding the mobile order even though literally no one asked her to. Stupidest argument ever. Eventually went back to the front to get the order. They were keeping it somewhere in the back I guess so I didn't see it when I went over first still arguing that they never did table service.Like whatever even if they don't do table service, why come yell at us about picking up our order??? If she was just telling us our order was ready great thanks. But she came over and was just super rude about us not picking up the order fast enough while I was up at the counter to get the order. Its not like we were dining and dashing, we already paid for the mobile order, but how she treated us.
Dave E. Jones: Rated perfect minus the atmosphere.It's a mcdonalds that works, does all the general mcdonalds things. Minus a playplace for the kids. But the food was fast and the location is beautiful!Grab some nuggies and a drink and walk around the park. Won't regret!
Gabriella DeLuca: Okay food
Inna Zhamgan: the most delicious, inexpensive and fast food. The staff is super the best, fast and nice ⭐️⭐️⭐️⭐️⭐️
Tameika Rosario: One of worst locations I’ve ever been to. Nobody was at the register so it made it difficult to know which line to stand in to order. All Kiosks were out of order except ONE. Not enough seating, so my daughter & I had to eat our food in the Uber home. The biggest issue for me was having to literally use the mobile app WHILE IN THE STORE to place an order. Will definitely try to remind myself NOT to go back there
Joana Oliveira: Worst mac donalds in Boston !Doubtful people always trying to create confusion.The food looked bad.
Jay Liljenquist: We went to ask to ask a question, calmly and nice and the staff member at the second window, raised her tone in aggressive and was really rude!
Sandra Mickey: Food: 4/5|Service: 4/5|Atmosphere: 4/5Recommended dishes Chicken Mcnuggets, Hamburger, French FriesMore
Anthony Williams: Food: 4/5|Service: 4/5|Atmosphere: 3/5Recommended dishes Egg McmuffinMore
Walter Mesa: Food: 5/5|Service: 5/5|Atmosphere: 1/5More
Ethan Valery: It’s a McDonald’s
Joice Rodrigues: Food: 4/5|Service: 4/5|Atmosphere: 2/5More

2. McDonald's - Boston

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· 1162 reviews

329 Washington St, Boston, MA 02108, United States

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McDonald's: what do users think?
Bill Sheehan: No seating even though there is a second floor. It was not open. One restroom to service male/female & handicapped customersFood: 4/5|Service: 3/5|Atmosphere: 2/5Recommended dishes Mcchicken, French Fries …More
Mike Powers: I got a strawberry shortcake mcfulrry for breakfast! 5 stars all day!Food: 5/5|Service: 5/5|Atmosphere: 4/5 …More
H Specter: Food: 3/5|Service: 1/5|Atmosphere: 2/5More
valexka sanchez castañeda: Food: 5/5|Service: 5/5|Atmosphere: 5/5Dietary restrictions accommodated Not sureMore
Arwen L: The ordering kiosk sometimes do not work well, especially if you try to link your rewards account to it. It's nice that they have table service here unlike some of the other McDonald's around Boston. Food wise, see the tiny McChicken burger.Food: 3/5|Service: 3/5|Atmosphere: 2/5 …More
Inna Zhamgan: Большой минус в том что не помоешь руки перед едой сразу- приходится постоянно просить персонал, тех.работник начала на меня возмущенно ворчать когда я попыталась дернуть ручку каждого туалета. Я ей пыталась объяснить что необходимо помыть руки, а она просто ворча ушла и не попыталась мне помочь 🤷‍♀️ После мне помогли такие же покупатели и открыли дверь ☺️ Извините за такой отзыв, но что естественно, то естественно 😁 Главное еда тут огонь и готовят быстро и недорого 🔥🔥🔥 Молодцы
Julissa Batista: Mm
Mariano Levitan: Food: 4/5|Service: 4/5|Atmosphere: 4/5More
Irving Wu: Worst McDonald's ever. Little space with crowded people. Always no seats to sit. All staffs are rude and unfriendly. They even hire a guard to guard their bathroom. Funny.
طارق العمري: المكان جميل وخاصه انه في منطقه تسوق ولكن مكان للجلوس مزدحم من ناحيه النظافه نظيف وايضا يوجد به دوره مياه نظيفه .
Chad Nelson: Food: 3/5|Service: 2/5|Atmosphere: 2/5More
Andrew Carlson: Hours are wrong, traveled to this location for it to be closed.
John Duffy: There's no more customer service. You order your meal at the kiosk.Food: 4/5|Service: 2/5|Atmosphere: 4/5 …More
Steve Wilson: Not a place I would dine in again. Food was as expected. Service wasn't bad just not a pleasant place to sit and eat. Way too much going on.Food: 4/5|Service: 4/5|Atmosphere: 2/5 …More
Ricardo Gibbs: Buenos combos y ofertas todos los días
Ehed Suleymanli: Food: 3/5|Service: 1/5|Atmosphere: 1/5More
Corey: The food was fine. The place had homeless people sleeping in there. As a paying customer, I should be able to sit down.Food: 5/5|Service: 2/5|Atmosphere: 2/5 …More
MarioGatita7w7: ChingónFood: 5/5|Service: 5/5|Atmosphere: 4/5 …More

3. McDonald's - Boston

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· 2660 reviews

870 Massachusetts Ave, Boston, MA 02118, United States

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McDonald's: what do users think?
Wanda Williams: Food: 5/5|Service: 5/5|Atmosphere: 5/5Recommended dishes Big Mac, Cheeseburger Parking space Plenty of parkingMore
Muthu R P E: Went around 1.30 AM for the drive through. There were a couple of people standing in the drive through window asking us to buy things. We refused and ordered our items. The burger meat was uncooked. The staff were not at all friendly. Shady area.Food: 1/5|Service: 1/5|Atmosphere: 1/5 …More
Kimberly O'Brien Allen: Clean and fast
Fredrick Lazar (Fred): Food: 1/5|Service: 1/5|Atmosphere: 1/5More
Elijah Washington: For this to be a McDonald's it's very very sad when all the places to sit are blocked off and the bathroom is close to the public all because of the addiction problems in the area.Food: 3/5|Service: 3/5|Atmosphere: 1/5Recommended dishes Cheeseburger …More
Jonathan Diaz: In this McDonald's there is no respect, the employees treat you like anyone, when you go to get an order they are not there because they give it to anyone and if you tell them to help you, the manager herself goes around and around and attends to everything except you. …. so many people in this country who want to work and those who are working there do not value their work... it would be perfect if they changed the staff that work in this company
Chandra Harris: Food: 4/5|Service: 4/5|Atmosphere: 4/5Recommended dishes Mcchicken, Big Mac, Chicken Mcnuggets, Egg Mcmuffin, World Famous Fries, Sausage Mcmuffin, CheeseburgerMore
2fly2walk ll: Bad customer service nasty food and roaches in the bathroom, need inspection ASAP would NOT recommend
Sendy Bourget Desrosiers: The bathroom says customers only but the customers cant even use it. The employe is arguing while the sign says client only. Bad customer service.
Fred Langa: Small restaurant in a rough neighborhood. No indoor seating. Although takeout is the only option, they charge you extra for a paper bag to hold the food. Not a nice place.
devan campbell: this mcdonalds would be great if it wasn't in the heart of bostons fentynal epidemic! but it is and because it is the staff here tends to treats everyone as if they are from methadone mile which I get it to an extent but hey its where they chose to work 🤷🏿‍♂️ mcdonalds is mcdonalds it will stay that way but if you want quick rude 24hr service Def spend your money here!
Dean Stockman: Very busy a little slow my food was hot and I was in a rush so it didn't take long 🙃Food: 5/5|Service: 3/5|Atmosphere: 4/5 …More
Sonya: It on mass AveFood: 2/5|Service: 1/5|Atmosphere: 1/5 …More
christopher evans: I'm still waiting on my refundService: 1/5|Atmosphere: 1/5 …More
Lynn Brown: Went through drive thru ordered even repeated the order at window and it was wrong and then when asked to correct it,the girl at window said I would be charged again since it would be a new order,I said no all your doing is correcting by replacing with right product,so the product was made poorly tossed and bag and she shoved bag into my hand

4. McDonald's - Boston

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· 331 reviews

2 S Station, Boston, MA 02110, United States

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McDonald's: what do users think?
David Blumberg: Elena was both friendly, helpful and quick - got a Steak Bagel which isn’t even on the menu!Great for McDonalds :)
dongying jiang: Very sad, I did buy a bag, but I just want the one that has hook so it would be easier for me to carry with other stuff on hands. They refused to exchange the bag for me, and ask me to pay more for extra bag.
Jeffrey Fielding: Be aware that the homeless that frequent South station more or less live at this McDonald'sThey will outright cut you in line, openly harass you for no reason and steal your orders if you don't pay close enough attention.Besides that, the quality is your regular run of the mill McDonald's
Farnaz Irannejad Bisafar: This is my review for Nov 5, 2022 at 2:35 pm! I wish I could give 0 stars!! Super rude and don't know how to work! I ordered fries and asked them if it was dairy free cause you never know they may add milk to everything! The girl working there said they are and I said I really can't have dairy and if she could make sure! She then angrily said they are. Then we asked for ketchup and she rudely moved to the next counter! I asked again and she tossed the ketchup angrily at us! I bought the fries but felt like I should double check on their website and it says it DOES contain milk!!! I am happy I checked, otherwise it would've been a huge problem with my 5 months old baby that I am breastfeeding and has milk allergy! I can't emphasize how rude the lady was! Never seen this kind of behavior!!
Bob Gadsby: $9.99 for a filet o fish!?????Last time I'll ever eat here!!!
Julia Antonov: Good food, but rude staffFood: 5/5|Service: 1/5|Atmosphere: 1/5 …More
Brian Barrows: Food: 5/5|Service: 5/5More
Delicia Smith: This McDonald’s has poor customer service. The hours of operation is 5a-12a. On numerous occasions they start closing between 1115p-1130p. When ask why you can’t get something as simple as coffee, they tell you no more and get something else after you already made a purchase. They have no name tags and when ask to them to resolve your issue or speak to management they ignore you. They’re very unprofessional, rude and not customer friendly. I wouldn’t go to this location. I would give a zero if could also
Greg Paperin: Advertised as open 24/7, where it actually is not. Don't blame it on COVID. It's not a reason to deceive customers about opening times.
Trevor O Sullivan: Class
Tal Sostiel: Awesome food!
chris Winston: Horrible experience Just don't understand how they could have people working it don't want to work thereFood: 3/5|Service: 2/5|Atmosphere: 3/5 …More
Paper Bagman: Mcdonalsalsa burger kingRecommended dishes Mccafé Apple Fritter, Fruit & Maple Oatmeal …More
Perezcpht: I wish I could give this McDonald’s a zero star.I was waiting for my train at South Station and decided to order an ice cream cone. I processed to the register and placed my order: “an ice cream cone please.” The person at the register asked again what I wanted, again I said and “ice cream cone.” The employee asked me if I wanted any toppings?I replied: “Toppings?? I just want an ice cream cone!”They gave me a plain sundae. I refused and said that’s not what I’ve asked for. I want an ice cream cone. The server game me the cone.So, another employee then asked the one at the register why was the order like that, placed the order as a plain sundae?Because they are not the same items and have to be properly charged.I looked at the board for the price and it was .40 cents difference -the cone is .40 cents less. The guy who handed me the cone said (and pointed) to the person who has to do the refund. I waited for about a minute but decided to walk away. But, as I’m walking away I said to myself .40 cents is .40 cents + it’s just the principle. So I turned around and proceeded back to the register. I said I ordered an ice cream cone not a plain sundae. The guy then called maybe the manager for the refund.I believe her name was “Laura.”She “Laura” then said that some people don’t know how to place an order (speaking Spanish) and for her surprise, I understood what she said.I replied, BTW I did placed my order correctly, it is not my fault that your employees don’t know how to work the register, perhaps they don’t know the name of the items. This incident happened today, 12/26/2022 around 6pm.This person “Laura” couldn’t be more rude. She gave me an attitude when I’m asking for my money back, making me feel like I have to apologize to her. Why can people in the customer service industry be a little bit nicer. This is so far the WORST McDonald’s I have ever visited in my entire life!
Philip Low: Good food
William Mosley: This location does not belive in first come first serviced. The manager here would not serve me once I spoke up to the rudeness of the atmosphere.Food: 1/5|Service: 1/5|Atmosphere: 1/5 …More
Ben Mullen: Food: 3/5|Service: 2/5|Atmosphere: 3/5More
Aissata Dansoko: Wish I could give a zero star review. The rudest bunch of people I have ever encountered in my life.
Kyo Caviar: Weirdos. None of the cashiers wanted to take my order and once a girl finally did she acted as if it was such a huge inconvenience for her. Once she started taking my order, the other cashiers started taking orders. I made my order she tried to give me a children’s Apple juice and got annoyed and gave me a stank face when I asked for the bottle. I just said NVM and just left. It’s just so weird but she’ll be there tomorrow and many days to follow. So I’m sure it didn’t matter but, trash customer service. I did nothing to these people. First and last time at this miserable location South Station Train Station McDonalds
Annissa: Food: 3/5|Service: 3/5|Atmosphere: 3/5More
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5. McDonald's - Boston

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· 1084 reviews

540 Commonwealth Avenue, Boston, MA 02215, United States

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McDonald's: what do users think?
Nada Abu Kishk: Very very slow for take outs or dine in
Guillaume Giudicelli: Slowest service. You basically have to order online
Steve Sullivan: Better than average McDonald's, gets very busy and stay handles it well.Food: 4/5|Service: 5/5|Atmosphere: 4/5Recommended dishes World Famous Fries, Burger, French Fries …More
Chris Cheung: If I could give it 0 stars I would. Always cooks their food inconsistently and just gave me food poisoning on a very critical week I needed to get exams done. Avoid this mcdonalds if you can
Elaine Ye: Are you calling this large fries? This is fraud. I ordered online and found this back home. Very disappointed
John Caruso: Messy location. Not much enthusiasm from the staff.Food: 3/5|Service: 3/5|Atmosphere: 2/5 …More
Andrew Berna: It took 22 minutes to make our food and they served AT LEAST 12 people that ordered after us. I asked the aspiring art student behind the counter about our order and he wouldn’t even look me in the eye, looked at the floor and said “it’s not ready.” 6 minutes later we received stale fries and a botched order. Welcome to BostttAAAANNNNN.
Gage Willson: It’s McDonalds
OM: Just dirty and waiters are on their phones, which made us wait for a really long timeFood: 1/5|Service: 1/5|Atmosphere: 1/5 …More
Timothy Rogers: Food: 4/5|Service: 4/5|Atmosphere: 4/5Recommended dishes Apple Fritter, Mcflurry, Big Mac, Burger, Burger and Fries, Oreo, Chicken Mcnuggets, French Fries, Mcchicken, World Famous FriesMore
David Brown: Quick place for fast food.Food: 4/5|Service: 4/5|Atmosphere: 3/5 …More
TACKOUT TV: Food: 4/5|Service: 3/5|Atmosphere: 3/5More
Tania Chaudhuri: Great place of burgers, nuggets etc. Also taste and quality of products are absolutely amazing.Food: 5/5|Service: 4/5|Atmosphere: 4/5Recommended dishes Sandwich, Chicken Mcnuggets, French Fries, World Famous Fries, Burger, Apple Fritter, Mcflurry …More
Jack Black: Rly forgot the sauce smh garbage
airattack 88: Just go to the next closest McDonald's I promise it will be faster. I waited 38 minutes for a mcchicken and a shake and watched dozens of people that ordered after me get there order.Food: 4/5|Service: 1/5|Atmosphere: 2/5 …More
Mohamed Coulibaly-Sylla: Went late at night for quick fast food. It was an okay, small, and crowded space. Workers were a little overwhelmed, so I felt for them.

6. McDonald's - Boston

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· 813 reviews

178 Border St, East Boston, MA 02128, United States

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McDonald's: what do users think?
Timothy Slattery (Tssla): Smaller mcds but has a great staff, looking "happy" to be there. But service was great. Young man walked my food out to me and was very polite. Overall good!Food: 4/5|Service: 5/5|Atmosphere: 4/5Recommended dishes Double Cheeseburger, World Famous Fries …More
Noemi Ventura: El personal muy amable,, Nohemy ,Elizabeth ,Haydee 👍
Kevin English: Screwed up my order today but usually they are fast and hot and always smile 😁Food: 4/5|Service: 5/5|Atmosphere: 4/5 …More
Jeremy Cruz: Served me a raw Quarter pounder 🤦🏻‍♂️
yajaira Rodriguez: Was eating my burger and it had paper in it. Need to be more careful when cooking the food
Camila dasilva: Food: 5/5|Service: 5/5|Atmosphere: 4/5More
Mike Powers: Not my favorite place to eat... excellent serviceFood: 4/5|Service: 5/5|Atmosphere: 5/5Recommended dishes Double Cheeseburger Recommendation for vegetarians Somewhat recommend Vegetarian offerings Clearly labeled vegetarian dishes Parking space Plenty of parking Parking options Free parking lot …More
JAVIER GARRIDO: Muy buen lugar, buen servicio
Josh Stasio: I mean it's McDonald's it's kinda what you expectKid-friendliness: It's a McDonald's sooo lolParking: It's at a strip mall
Angela Morales: Excelente y exquisita la comida. El servicio de ordene usted mismo y espere en su mesa Excelente. Cordialidad de los empleados de altura.
Tastor: Food: 4/5|Service: 2/5|Atmosphere: 3/5More
Duan Yutong: Food: 4/5|Service: 3/5|Atmosphere: 4/5More
Jonathan Tucker: Nicely it.
Nicole Thayer: Staff is nice and always good to me and my family. Nice location and very fast

7. McDonald's - Boston

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· 202 reviews

340-350 Longwood Ave, Boston, MA 02115, United States

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McDonald's: what do users think?
Jason Wilcox: It's McDonald's. There's not much more to say, lol
Steve E: This McDs is a block away from Childrens Hospital, which I was staying at for a month. My daughter wanted McFlurrys on the regular after being introduced to them. Sadly, the McFlurry machine was down, every other day. Somedays days in a row, while giant Oreo McFlurey ads display on the giant overhead digital menu. Why bother opening at all if you can't serve ice cream to kids. Shut it down. Filet-o-fish still good though.
Charlie Daigle: This McDonald's is very consistently good. The food is always fresh and hot. Rarely have I had sub-par food here -- since McDonald's can sometimes be hit or miss, this one always hits.Food: 5/5|Service: 5/5|Atmosphere: 5/5Recommended dishes Mcdouble, Chicken Mcnuggets, French Fries …More
Ashley Boasso: Food was good the staff were friendly and helpful. They also have things on the menu here that they don’t have where I am from in New OrleansRecommended dishes Quarter Pounder with Cheese, McDonald's Big Mac, Chocolate Shake, Mcmuffin, Mcdouble, Big Breakfast with Hotcakes, Mcflurry with Oreo Cookies, Chocolate Chip Cookie, Apple Fritter, Sausage Egg & Cheese Mcgriddles, Chicken Mcnuggets, Hotcakes, Big Mac, Big Breakfast, French Fries …More
احمد المنصوري: لاتعليق ماكدونالدز غني عن التعليق
Ahmed Abougamra: Too crowded and busy but ok food.Food: 4/5|Service: 3/5|Atmosphere: 2/5 …More
Sarah Black: I don't expect much from McDonalds, but they didn't meet even minimal standards. I came at the tail end of the lunch rush, and the fries were stale and cold. The coffee machine was broken, so they tried to simply ignore that part of the order...after waiting several minutes, I caught the Manager's attention. She tried to upsell me a more expensive coffee drink, then huffed and puffed when I asked for a refund. Dreadful dump of a place.
Brayden Ogungbadero: Ok. Let me be clear. Out of everyone who would know how McDonald's food tastes. It's me. I am a McDonald's Machine. However this one in particular just doesn't seem right. It has the worst atmosphere for a Mcdonalds. Usually McDonald's us bright and yellow but this one is just cold white. However you can't blame the McDonald's considering it's in a food court.Kid-friendliness: They are really kid friendly. If you have e ever brought your kid to McDonald's you know what I mean?
Jamie Raevis: I'd give the staff here 6 stars if I could, Charles and the rest of the crew are always friendly and helpful. I give them a ton of credit for what they do everyday.Food: 3/5|Service: 5/5|Atmosphere: 4/5 …More
Ailyn Cowart: Food: 5/5|Service: 5/5|Atmosphere: 5/5Recommended dishes Chicken Mcnuggets, French FriesMore
James O'brien: Service: 4/5More
Luis Cardenas: El pie de manzana y las papitas lo mejor, la hamburguesa algo normal.Que delicia de torta esa de manzana.
Mashizzung 99: Trash place doesn't have soft drinks for 3 weeks.
Mark Provencal: Always love McDonald's
TOP CHOICE: In & out quick order right warm and hot, I go in the mornings. Big breakfast hotcakes med orange, mcgridle.. I would like to thank the staff, even tho ya'll get the short end of the stick, rude people with attitudes making it sometimes hard for ya'll. Thank you guys.
C H: Definitely not a drive thru
Vinny Balzano: Waited 15 minutes the first time and 25 the second time. Literally 20 orders were done
Spring Lucky: Yeah I went to this McDonald's cuz I was really hungry and I got two hamburgers however this is a corner mall and they have sections of food courts so it's different selections of food I don't like my burgers plus it was really small but there are some other restaurants inside of this business!Features: Even though people are taking off their Masks restaurants and places where they cook food need to recommend their employees to wear a mask still because the virus situation is not over that's the only way we're going to be able to keep everyone safe your mask is your top vaccine!
Kudzayi Karen: I bought a Big Mac burger in the afternoon,with cash ,I only realize that my change was short 3hours later.I went back to the Mac Donald’s at longwood village explaining the matter and the tellers were rude and appeared busy to listen to my issue .I really think that customers who have complaints should be treated with the same respect and urgency of those buying food,considering that my issue arose because of the restaurant’s mistake .I am not stupid and I was badly treated , the short change is a very nominal amount ,but it is all about principle and customer care .I shall be escalating the issue further with the appropriate forum that is not too “busy”

8. McDonald's - Boston

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· 790 reviews

3064 Washington St, Roxbury, MA 02119, United States

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McDonald's: what do users think?
Brett Woofter: Man what do you want me to say?This one of those McD that can't put out ketchup packets or napkins you know what it is.Other day lady deadass denied me sauce for my TEN PIECE NUGS talkin about 35 cents per sauce. She acknowledged i had zero sauce, she gave me the bag at drive thru i mean i thought sauce came with nugs that's an insane policy whoever greenlit that dry nuggets protocol like, DANG! but then like last week mans came to work in a wonder woman costume so i guess it evens out in the end :)
rae john: It's McDonald's!.. That's all ,That's the review
Domara A: Slow service but food is nice and accurate. Good customer serviceFood: 5/5|Service: 5/5|Atmosphere: 4/5 …More
Elissa Harrington: Could have been more on the service side!Kid-friendliness: Kid's meal's are what they should beFood: 4/5|Atmosphere: 5/5 …More
gina cohen: Service: 1/5More
Will Mcclain: Food: 4/5|Service: 1/5|Atmosphere: 1/5More
Adolfo: they never get the order right
Dalyanna Ocasio Rios: I love the sausage egg and cheese mcgriddlesFood: 5/5|Service: 5/5|Atmosphere: 5/5 …More
queen boston: Disgusting service and attitude terrible service
Jia Bloom: NO SEATING!!!! Kicked us out for quietly eating our fries in the corner. We were not in the way or being obtrusive, and it was absolutely freezing outside. I will not be going to this location again.
angel: Nice employees but they take a while. I ordered fries and a drink and they took half an hour to make it because they wanted to serve the guy behind me first. They took way dining in so I would have to walk all the way to my house. 3/10
Jhulia Ribas De Araujo: The food was really good ad perfectly done. Fast and good customer service.
Thomas Taysson: Food: 5/5|Service: 2/5|Atmosphere: 5/5More
Debi W: My rating equals a negative 100. TERRIBLE TERRIBLE SERVICE! Staff ignores customers waiting in line to order; are rude; and assume that folks don’t understand Spanish (as they speak negatively about customers). I will NEVER NEVER NEVER NEVER, oh did I say NEVER patronize this specific location again👎🏽. Please know that I will be sharing this with community members!!
Джамаль Абд эль Латиф Али: constantly deceived don't put what you paid for
jason jean: They don’t understand English and don’t know the difference of honey mustard and ketchup
jose gregorio buitrago arria: GoodFood: 5/5|Service: 5/5|Atmosphere: 5/5 …More

9. McDonald's - Boston

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· 1356 reviews

301 Warren St, Roxbury, MA 02119, United States

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McDonald's: what do users think?
Vincent Harris: Nice clean and staff are GreatFood: 5/5|Service: 5/5|Atmosphere: 5/5 …More
Agnieszka: Like most McDonalds it's so~so....
Wanda Williams: Food: 5/5|Service: 5/5|Atmosphere: 5/5Recommended dishes Cheeseburger Parking space Plenty of parking Parking options Free parking lotMore
Abdalla Abdi عبدالرزاق بن محمود: Much different than the last time I've been there, got a large latte and asked to fill it up. Leadership woman agreed with no issues. 5/5 customer service
Petterson Martins: Never treat you well and bathroom always close.Food: 1/5|Service: 1/5|Atmosphere: 1/5 …More
Gechie Williams: Service people are superior to product,,, good overall who doesn't enjoy Mickie Dees!?Parking: In Boston. The Neighorhoods vary with consequences on parking. If you're in the poorer sections like me 1(I'm below in hell), park, or do so at your own risk, and if you're fithy rich, take the risk.
shykeyla bynum: Food: 1/5|Service: 2/5|Atmosphere: 1/5More
Francisco Rodriguez: Stop by you will love itFood: 5/5|Service: 5/5|Atmosphere: 5/5 …More
Maribel “Mary” Santana: Terrible I had to wait a while it took me to say out loud if anyone coming to the register and the manager had a bad attitude and the food was prepare horrible I had to send it bad for them to do over.Recommended dishes Chicken Mcnuggets Parking space Somewhat difficult to find parking Parking options Free parking lot …More
Ricky Sánchez (Ricky): Need more workers and better customer services etiquettesKid-friendliness: Happy meals are good.Food: 5/5|Service: 2/5|Atmosphere: 3/5Recommended dishes Cheeseburger, Chicken Mcnuggets …More
DD D: Rude and ghetto
Lena Lugo: They are supposed to open at 6am but everytime I get there after 6:20am, they either r running late or something doesn't work. Covid is over NO LONGER AN EXCUSE.
Yulia Kuravskaya: The dirtiest Mc we ever been...Management need to help the teamFood: 4/5|Service: 2/5|Atmosphere: 2/5 …More
E P.: Very busy place long lines.Food: 4/5|Service: 4/5|Atmosphere: 3/5 …More
Yoshiistic: Great.Food: 5/5|Service: 3/5|Atmosphere: 4/5Recommended dishes Cheeseburger, Chicken Mcnuggets …More
Danaysha Mays: Food: 5/5|Service: 3/5|Atmosphere: 2/5More
Wynter Aiguier: Breakfast, lunch or dinner.. I love and hate the fact that it's so convenientFood: 3/5|Service: 3/5|Atmosphere: 2/5 …More
Tayah Pettus: Food: 5/5|Service: 4/5|Atmosphere: 5/5Recommended dishes Chicken McnuggetsMore
Brenda Bontempo: I just thought McDonald's a great place to take your family for a breakfast or lunch especially your family's small children the reasonable pricesFood: 4/5|Service: 3/5|Atmosphere: 3/5Recommended dishes Buttermilk Crispy Chicken Parking space Plenty of parking Parking options Free parking lot …More
John Berry: GoodFood: 3/5|Service: 3/5|Atmosphere: 4/5 …More
Allen Murphy: It's fast service,

10. McDonald's - Cambridge

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· 844 reviews

360 Western Ave, Brighton, MA 02135, United States

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McDonald's: what do users think?
Carolyn Murphy: Excellent service...beautiful inside plus they delivered the food to our table rather quick!! Food was freshly made and hot!Recommended dishes French Fries, Burger, Spicy Crispy Chicken Sandwich, Crispy Chicken Sandwich, Chocolate Shake, Mcchicken, Hot Fudge Sundae …More
D T: Recommended dishes Pancake, Hash Browns, Big Mac, French Fries, Burger, Spicy Crispy Chicken Sandwich, Soft Drink, Crispy Chicken Sandwich, Mcmuffin, Mccafé Apple Fritter, Lobster Roll, Chocolate Shake, World Famous Fries, Big Breakfast, Hamburger, Mcchicken, Mccafé Blueberry Muffin, Small Fries, Hot Fudge Sundae, Chicken McnuggetsMore
maple georgia: Who can we go to in Massachusetts to demand new management here. This place needs different people that work here including the managers so maybe new ownership is the solution
Edgardo Zepeda: Me encantan los nuggetsFood: 5/5|Service: 5/5|Atmosphere: 5/5 …More
Douniazed: Des incompétents ! Le drive est disponible qu'aux voitures. Nous étions piétons, la dame nous dit d'attendre pour au final ne pas prendre notre commande ! merci au gentil uber de nous avoir pris en voiture juste pr commander ! Nous avons commandé 5 menus mais il manquait 2 menus sur la commande . A FUIR
Stephen Dysert: Took all the trouble to download the McDonalds app they keep marketing. All the tables now have numbers and supposedly if you enter the number in the app someone will “bring the order to your table.”But they don’t. They will just call your number. And that’s fine! But don’t tell me you’ll do one thing and then do another. I was not listening for a number to be called, so my order just sat on the counter for a bit while I wondered what was up.The food itself was no better or worse than the average mcdonald’s. cheap fast food around here is rare, and the app deals worked, so that’s good.
Adolfo de Castro Teodoro Júnior: zero professionalism from the team of teenagers who play at working there, wait in line at the drive through to see the closed sign and they laugh at your waste of time
Anai Ortega: The meet was raw
Rj Jr: Average food, but the dining area was not clean at all!Food: 4/5|Service: 3/5|Atmosphere: 2/5 …More
Mr. Maurice Evans Jones: A very good place to eat breakfast, but when I was sitting at my table daydreaming. A small mouse ran by me, under the table. Coming from the area this restaurant closed off. Very much turn off for eating food here. I give a one star because of the mouse.Food: 5/5|Service: 5/5|Atmosphere: 1/5Recommended dishes Soft Drink, Hash Browns …More
Jane Barrett: What has happened to this McDonalds? Before I retired I used the drive through daily and the staff was always efficient and pleasant. Now the drive through is EXTREMELY slow - they handle one car at a time and the staff is not friendly at all. Everyone is complaining about this location - lunch hour yesterday there were no cars - losing lots of business, including me!!
Rajesh Mohanty: Food: 4/5|Service: 4/5|Atmosphere: 4/5Recommended dishes BurgerMore
Corey McIntire: Wouldn't take my order 20 mins before they closed. "Uber only." Total BS.Food: 1/5|Service: 1/5|Atmosphere: 1/5 …More
Eraserhead26: The workers at this restaurant would FAIL and English competency test. They can BARELY speak any English at all and they messed up our order super bad even though I spoke my order loudly, slowly, and clearly as if I were talking to a deaf old person. Then they had no idea what I was saying when we complained and told them to fix the order. It took them 3 tries to bring out the CORRECT food.Dear McDonald's: Send EVERYONE at this location to take mandatory English classes or just fire all of them.
Allen Murphy: Not just fast food,hot food with fast service.
Aaron Jones: Worest employee and manager, if anybody know the name of the evening shift manager please write it as a review. The manger refused to give his name after having an attitude and shutting the drive thru window on us.Parking: they dont have clear parking.
June Ahn: EXTREMELY RUDE and quite RACIST Manager and an employee!!REFUSE TO GIVE THEIR NAMES and SLAMMED the drive through window on us.I've never wrote any negative reviews in my life, but this place was beyond tolerable.It seems like they do not care to see reviews, but this was by far the MOST RUDE McDonld's I've ever seen. I am not expecting 5 start customer service from here, but If I felt mistreated, and when I asked their names politely, I should not get drive-through door locked on me and laughed behind in Spanish. What a place and going to report this insane manner to the Mcdonald's corporate as well.
Marta Lopez: Food: 5/5|Service: 5/5|Atmosphere: 5/5Recommended dishes Big Mac Parking space Plenty of parking Parking options Free parking lotMore

11. McDonald's - Everett

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· 1911 reviews

128 Broadway, Everett, MA 02149, United States

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12. McDonald's - Boston

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· 1233 reviews

515 Gallivan Blvd, Dorchester, MA 02124, United States

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13. McDonald's - Dedham

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· 716 reviews

1650 VFW Pkwy, West Roxbury, MA 02132, United States

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14. McDonald's - Boston

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· 843 reviews

1223 Commonwealth Avenue, Allston, MA 02134, United States

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15. McDonald's - Boston

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· 981 reviews

1750 Soldiers Field Rd, Brighton, MA 02135, United States

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16. McDonald's - Boston

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· 582 reviews

605 Washington St, Dorchester, MA 02124, United States

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17. McDonald's - Boston

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· 1121 reviews

1312 Hyde Park Ave, Hyde Park, MA 02136, United States

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18. McDonald's - Boston

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· 755 reviews

1513 Dorchester Ave, Dorchester, MA 02122, United States

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19. McDonald's - Boston

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· 1393 reviews

718 American Legion Hwy, Roslindale, MA 02131, United States

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20. McDonald's - Cambridge

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· 1072 reviews

463 Massachusetts Ave, Cambridge, MA 02139, United States

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