Best Online Psychologist Boston Near Me

D A: Thriveworks is a scam. They are still charging me after I cancelled my membership with them. I had to cancel my membership because they said they provided a service that was non-existent

K B: I was told they offered ADHD diagnosis over the phone. So i booked 2 appointments and none of them were able to provide the diagnosis. They will lie to you over the phone to get you to sign up for their membership. The membership is $35 a month and $100 one time payment.

Mekah Allen: Do not work with this company, they are non responsive for weeks on end regarding billing issues and will charge your account with no written explanation why.

Luke Parker: Amanda Wayne is a God send

kira mcelroy: Amanda Wanye helped me so much!

Jessica Allen: Update: mom finally got her money back months later.My mom had an wonderful experience with her counselor but billing screwed her out of hundreds of dollars and won't pay her back! We've gone back and fourth for months. It doesn't matter if the counselor is great if billing is so unorganized that they can't tell you before you sign up that you are out of network!

Kelly Saramago: Kirsten is a wonderful provider who practices with such compassion & integrity. Anyone would be lucky to have her as a clinician!

Thomas Goldberger: Re: Kirsten Lowell.I am an Addiction Specialist physician and worked in a clinic with her for several years. She was Director of Substance Abuse and Medication Assisted Therapy and my direct supervisor. Superlatives are the only way to describe her. She demonstrated extraordinary wisdom, compassion, leadership and knowledge of the important issues. She has the intuitive and clinical skills that accurately hone in on an individual's issues. She is non judgemental and caring.Thomas Goldberger, MD

Kristy LaRocca: I have known Daniell Cohen (one of Thriveworks' counselors), for over a decade and she is one of the kindest, warmest, most open-hearted and non-judgmental people I have had the fortune of knowing. Daniell cares deeply about her clients and is highly invested in providing a therapeutic environment where clients will feel safe, seen, heard, and supported toward reaching their goals and finding meaningful growth. I highly recommend her.

Leah Sandy: Have had a great experience with ThriveWorks since starting a year ago. It was easy to start as a new patient and they have flexibility to when they can do appointments.

Diana M. Galindo: I started therapy on April and my therapist Madeline Lydon is amazing. She has helping me a lot through y healing process

Emma Locke: Daniell is extremely compassionate, kind and caring. She creates a safe space for all and provides empathetic and thoughtful feedback.

Kara Murphy: Daniell is one of the most empathetic people I know. She is supportive, caring and insightful. Daniell creates a safe space for folks to be open and vulnerable.

Haley Roth: I couldn't recommend Daniell more highly! She is an empathetic listener, thoughtful and creative in her response and approach.

Cristiane “Cris” Salvino: Never told me I had to cancel the subscription which I didn’t even know it was a subscription, so they kept charging my account for $39. Called today to see if they could at least refund what was taken out today and they told me they couldn’t because I agreed to the subscription, and that it wasn’t their job to tell me to call and cancel I should’ve known. Pathetic!!

Joe Rogers: Tyler Schlicht is a great listener who offers great insight and advice on managing my stress and anxiety. Highly recommended for anyone who needs someone to listen and offer constructive advice.

Christina Gervais: They said our insurance covered the sessions to get us on board with them. AFTER DOING 3 SEASONS They informed us that our insurance is not contracted with them and said WE have to pay out of pocket We ended up with HUGE BILL because of there mistake. They didnt compromise And they automatically took it out the balance without talking to me or reaching a compromise awful awful place. Please stay clear so upset about this. I feel like they tell you at first that they accept ypur insurance only to get you signed up and purposely leave you with a bill a HUGE one 3 seassions later..UPDATE: I HAVE YET TO HEAR FROM SOMEONE EVEN AFTER THIS RESPONSE 03/31/21

Greyson Andrews: Had to cancel an appointment because of work last minute and was charged $100. In the middle of a pandemic while people are struggling, this is adding insult to the already injured. Will not use thriveworks again.

Paige Fehskens: I am currently seeing Liz Thompson and I absolutely love her. She has incredible compassion, knowledge, insight, and experience. Liz is patient and optimistic yet realistic. She seeks deeper connections and is constantly looking to change as you need and as you experience both setbacks and moments of growth. I look forward to continuing my sessions with her.

Jennifer Yerks: Sarah Kalny is an amazing therapist. I have seen her in action as a co-worker and fellow mental health counselor. I recommend her to anyone looking for a therapist that will help you grow in an empathetic non-judgmental space. Sarah is kind, compassionate and responds to each individual’s needs. Sarah is passionate about her work and cares about her clients. I highly recommend her if you are looking for an individual mental health therapist.

Mona Bazargani: I don’t know if this is a legitimate clinic or not, regardless I need therapy just for their mind numbing scheduling process. I’ve called this place to get an appointment with Dr. cavallaro three times. Each time they’ve kept me on the phone for minimum 45mins to an hour because they had to ask everything about me from my childhood origins to my daily life issues… to then never send me an appointment confirmation. The third time they told me, they think this doctor doesn’t take new patients but they’re not sure so they’ll call me. You think they ever called me back?When you call the exact location# it still goes to their general dispatch team which is outsourced to other states. I can confidently say this place is the Comcast of therapists.

Heidi Gonzalez: I had the pleasure of working with Kadesha Turnbull and was able to see the wonderful and amazing clinician that she is! She was always attentive to her client’s needs and built a strong rapport with them. She is also a wonderful person to work with as she was always open to collaborate and communicate with others, as well as take any input from others.

Julisa Curet: Kadesha Turnbull is a wonderful clinician! I had the privilege to work alongside her, and thus am able to say that her ethics and character shines in her work. Kadesha is a clinician who produces lasting impact to her client's lives.

Greg Bodenair: I have had such a poor experience with the Thriveworks Counseling support team. I have called on multiple occasions trying to get clarification on whether or not the clinician I was trying to see accepted my insurance, and then had further questions about billing that have gone unanswered after numerous attempts to get answers. VERY UNHAPPY with my experience.

Courtney D: Dr. Cavallaro is a true credit to psychologists everywhere. I worked with her for two years, and the breadth and depth of her knowledge and insight is astounding. She brings an authentic, intelligent, fun, empathetic, reassuring, empowering presence to her patients. She meets people where they are at, and helps them to get to where they want to be. She continually strives to increase her knowledge, and application, of evidence based therapeutic modalities in order to provide top quality care. To put it frankly, she is the absolute best!

Robyn Hacker: I worked closely with Dr. Cavallaro for two and a half years. She is a skilled psychologist who seeks out additional training and deploys evidence based treatments working with clients. Dr. Cavallaro is also a very skilled evaluator and writes thorough evaluations answering complex questions. She is passionate about her work and excels working with people with substance use disorders and trauma histories.

Katie Larkin: Dr. Cavallaro is a phenomenal clinician. I have had the privilege of working with her professionally for three years. She is passionate in her practice and exudes empathy and compassion. Dr. Cavallaro is committed to her own professional growth and development which makes her that much greater of a psychologist for those she serves. She has been a primary referral for patients seeking support with substance abuse, trauma, grief, and coping skills. Her ability to treat the whole person using evidence based approaches is inspiring!

James Wilson: Dr Rachel Cavallaro is a prime example of how to be a person let alone a doctor, very professional , compassionate and attentive!

Kat Wilson: Dr. Rachel Cavallaro is professional and compassionate. Dr. Cavallaro is attentive and intuitive. You can tell she has passion for what she does. Dr Cavallaro really helps you work towards solutions that feel natural. I would recommend her to anyone.

Cole E: Dr. Cavallaro is a true professional who takes pride in her work. You can tell straight away and it makes all the difference. When someone truly cares about what they do, it shines in all areas.

Brian Friedopfer: Dr. Cavallaro was extremely professionally and really helped me. She made me feel comfortable the entire time and really helped me figure some things out.

Eric Anderson: Finding a quality psychologist can be incredibly stressful, but Dr. Cavallaro made the entire process simple and went above and beyond to accommodate my irregular schedule. I really appreciate her level of professionalism and compassion and I would recommend her to anyone.

Kyle Griffin: Rachael Cavallaro is simply the best there is in her field. Dr. Cavallaro is highly professional, a highly skilled listener, relates extremely well and provides solutions that are truly collaborative and creative. Her vast knowledge has led to accelerated growth. She is the kind of professional one comes across once in a lifetime. I highly recommend her services!

justin levy: Dr. Cavallaro is fantastic! Made me feel very comfortable.

Tanya Byrd: I would recommend Kim to anyone who needs a compassionate therapist. She exhibits amazing skill, humility and kindness.... Awesome Experience!

Brooke Wilder: Kimberly is top notch! Kind, compassionate, and attentive, which are all the qualities you would hope for in a therapist.

Pam Elgot: Kim makes me feel like I'm her #1 priority and I feel like she knows what she is talking about. Very caring.

heidi colon: I've worked with Kim, and let me tell you till this day clients still want her back, she is a great counselor and a great co-worker and a motivator.

Sonya Simkins: Really blown away by Kim's passion for social work. Incredibly smart, funny, and compassionate. Always puts a smile on my face when I talk to her.

Mike Nappo: I was Kim's clinical Supervisor for several years. She is a top notched Social Worker who knows her stuff. Add that to her great interpersonal skills and your have the whole package.

Katherine Sargent: Nice

Larissa Lutz: I've been working with Jennifer for over a year and cannot say enough great things about her and my experience with Thriveworks. Our work together has been really impactful; Jennifer's attention to detail, and ability to promote an environment where I can be my authentic self, has allowed me to reshape and rethink how I go through my day-to-day as well as tackling challenging experiences. Thank you Jennifer for all that you do, I am so lucky to have this opportunity to work with you!

Jaime Cobb: I am very satisfied with the professionalism shown with the clinical staff

Mary Nee-Loftus: From the initial phonecall inquiring about an appointment, I felt listened to. My therapist has been a great listener and asks reasonable questions and is thoughtful in conversation. The time goes remarkable fast- I didnlt realize I had so much to talk about. I heard about Thriveworks through a related health insurance link. I will continue to benefit from Thriveworks and highly recommend those interested in mental wellness.

M Roderick: It’s great to be able to share my feelings to gain some access to the areas of my life that I want to heal

Kaleigh Haroldsen: Anyone would be lucky to be matched with Renee Pagen. To find someone like Renee who cares so about about their patients well-being a personal growth is rare.

Mike Harrison: The intake meeting went well from the start. My counselor Layla was warm, receptive and experienced with stress related challenges. I felt comfortable and ready to share. I appreciated the ability to meet in person for that first appointment, as I wanted to connect with a human to ensure a good relationship was formed. Have since switched to Zoom meetings. Great counselor and a great company with which to work.

Caryn Stewart: I worked with Jessica Brantl for many years at a major Boston hospital in oncology. Jessica brings empathy, wisdom, and a wholistic person-centered approach to her encounters with clients. I would recommend her as a therapist to anybody seeking to be heard and gently guided to increased wellness.

Marie Chery: I didn’t have to wait to see Jess. She creates time for her clients whether online or in person. She helps me to understand and gives me tools to nagivate through my situation. She has a listening hear. I have been working with Jess for over 3 years now, she’s exceptional!

Kimberly Marrero: Strong communicator, good listener, non-judgmental properly describes Jessica B. I hope she continues her journey in helping people as she has helped me.

Jess Q: Jess Brantl is one of the most special social workers I know. We have worked together for seven years in an extremely busy hospital setting. Her passion and patience is so clearly seen in her daily work. She is so caring, empathetic, and truly a patient advocate. Jess has a heart of gold and she has so much knowledge and resources to share with her patients. Jess always goes out of her way to help her patients. She is one of the best listeners I know and she always has great advice to offer. If you are planning on seeing a social worker, you should ask for Jess, she is outstanding. I cannot say enough good things about her. She is a wonderful person and this practice is so lucky to have her!

Paul Mac Eachern: Hello Thriveworks, I would like to say something about Jessica. I have known Jessica for the last few years and have been lucky enough to know her as very kind bright, sweet and an honestly down to earth human being. And I'll hallelujah to that. Paul Mac Eachern.

Rozi A: From my own experience, I can wholeheartedly recommend Jessica Brantl. She is warm, compassionate, and caring, was instrumental in my navigating a difficult period in my life. Her strengths based approach really worked for me.

Ally Baker: I was seeing Jessica for about a year and would recommend her to anyone experiencing challenging life shifts, especially young adults! She is very compassionate and helpful in her approach and empowered me to come to my own conclusions.

Cynthia Bliss: Jessica Brantl is compassionate, warm and provides a safe environment for her clients.

Alice Morrison: I have heard great things about Boston and l recommend to anyone looking for awesome care.

dena krukonis: I have had the pleasure of working with Jessica Brantl for several years. She is extremely conscientious and detail oriented. She is hard working and is compassionate and truly cares for her patients. I highly recommend Jessica for a position in your company.

Jacqueline Arroyo: Jessica B is very kind and empathetic communicator willing to both listen and offer feedback; she has given me key insights and resources drawing from her professional and personal experience to help me work through my current situation.I highly recommend her for your healthy journey.

Philippe Gallier: Jess is the best listener!She really cares about your feelings.She is super empatheticGo see her!!!

Lisa Clarey: Today after 5 weeks of pleading and cajoling I managed to get my 19 year old autistic child to call Thrive in order to give them the verbal permission they required to enable me to make him an appointment. He was told by Thrive that this had been noted in his record. Upon calling tonight I was told that he would need to verbally authorize again. The kid is disabled, very shy, and had a meltdown.To h&&& with you, Thrive. Way to kick a person when they are down. You were recommended to me by BCBS, and you can depend on me to give them feedback on this terrible experience.

Friedemann Frommelt: I have worked directly with Aaron over the past year, He consistently shows the highest level of integrity and fierce devotion to his patients. He sets the very highest standard of care for all of the therapists at BETA. I highly recommend online therapy at BETA as well as the DBT groups.

Kara VanGuilder: I highly recommend Julie Sutherland and BETA. Also, from an administrative point of view, the process was easy and smooth to find the therapist that works for me.

Morgan Smith: They're the best -- especially Aaron. While he's not currently seeing new clients, he is a therapist first and a business owner second. I appreciate everything Aaron and the team do to ensure each interaction is friendly, communicative, and supportive. BETA's focus on professionalism, empathy, and patient-centered care comes from the top down -- from Aaron -- and it's apparent in each aspect of the work that BETA does. Everything Boston Evening Therapy Does is patient-focused, not profit-focused-- which is refreshing compared with the big "therapy" conglomerates. BETA wants to see its clients well and give them tools to achieve mental wellness as independent, autonomous people without the need for daily check-ins and text message relationships. They're the real deal. Though I'm not currently in therapy, BETA would be my no. 1 choice should I choose to pick up where I left off.

Zachary Shark: I started seeing Anindita in 2016, as I had been struggling with a traumatic experience for over 15 years. Based on my previous therapies, I thought that if I showed up to my sessions, talked for an hour about my experience, and continued my sessions for a period of time, I would just “feel better”. Anindita easily recognized this and changed the course of my therapy, improved my perception of my traumatic experience, and worked with me on improving all other aspects of my life. Over the months, I learned that there is no finish line in therapy. It is not a race, but rather a continual process, where you must always be striving to better yourself and use the tools that are learned. My perception of therapy has been permanently changed, and I encourage anyone that is struggling in any aspect of their life to reach out to someone like Anindita. She is a gifted person who has given me the tools to navigate the ups and downs of life that all humans experience.

Mehrshad Zandigohar: I am the kind of person who cannot easily connect with a therapist. I have to really believe in the person and after searching for many weeks, reading the reviews and the responses by Aaron, I was very optimistic to start with him.I contacted their office and they (Kerry) said he is unable to see new people. After a month I contacted them again and they said he is not able to see new people “at all going forward”. After 3 months, the same response. This is very disappointing. How is someone booked for eternity, how can the coordinator even know that? What did these other people do that they could make an appointment with him?

Karen Turiel Klein: Aaron Gilbert and his team of therapists are really exceptional! I am so impressed with the professionalism and effectiveness of their services. I so highly recommend them to anyone who is seeking therapy for themselves or a family member.

Michael Blizniuc: Left a voicemail asking for a callback - nothing. Followed up with an e-mail asking for a phone call, so I could ask questions and schedule an appointment - no callback.The online application process is completely useless and only adds more confusion due to poor design and improper use of language.Name of business - evening therapy or whatever, but no available therapists that time of day. Also, some of their employees don’t work with insurance.Basically if you don’t have a good safety net or are poor, they’ll help you part with the last money you have. You’ll need a therapy just after dealing with this organization.

Xiaoran Liu: Saw Sara Payne at this practice. Very unprofessional. It doesn't seem like she knows or cares much about her clients at all. She is not very knowledgeable about her field. And she is easily distracted by surrounding environment.Here are some examples:1) During one session, she stopped and checked her phone because she heard a beeping sound.2) I was constantly interrupted by her non-related and/or irrelevant questions.3) I once asked her for insights and suggestions at the end of one session, she offered some very trivia, superficial, non-significant observations made me feel offended that I was sitting through an hour for such nonsense.I understand it took time to find the right therapist. And I have gave it a fair try.. I saw her three times at two locations (per she requested), left feeling depressed every time. This is very unfortunate. Huge waste of Money and TIME!!!

Karen Schwartz: Kind and thoughtful therapists. I am so impressed with this practice. Very skilled and committed group of professionals. I highly recommend BETA.

Rana Elkahwagy: I started seeing Anindita last September. The progress I have achieved with Anindita in less than a year was life-changing. The most important aspect of Anindita’ ability to connect with patients is her diverse cultural background. She was able to understand all the nuances of my culture, the underlying misconceptions, and the internal struggles I have gone through. This gave me an opportunity to dig deeper into many issues that I have failed to address in previous therapy experiences. I recommend Anindita to anyone who is having hard time connecting to therapists due to cultural differences. I want to thank Anindita for her warmth, empathy, reliability and overall concern about my personal and professional growth.

John Lowenstein: As a good friend and as a client, Aaron is loyal, caring, thoughtful, intelligent, and fair.

Joe Rufo: I have known Aaron Gilbert for more than 35 years and he is truly a compassionate professional in every sense of the word. He listens better than anyone I know and he will provide you with great advice and real world solutions in a very comfortable setting. The team at BET is top notch. You can not go wrong by getting in touch with Aaron and his team.

Carmen Ollervides: The clinicians at BET are exceptional and incredibly responsive to your needs. They give you concrete tools to manage stress and more mindfully and deliberately make choices in alignment with your core values. I've found myself to be more present, fulfilled, and capable of weathering whatever storm life may bring my way because of the support Anindita and Nancy offered. I truly cannot thank them enough!

kathryn kilpatrick: I had the good fortune to be referred to Aaron Gilbert when Boston Evening Therapy first opened. Aaron is kind, humane, and completely committed to his patients. I first started seeing him in the wake of a traumatic event, and have since endured family losses and significant medical diagnoses. Through it all, Aaron has remained a steadfast and empathetic support. But he doesn't merely comfort or provide an echo chamber; he offers honest and perceptive feedback and strategies that have greatly helped me not only to cope with adversity, but to overcome it. He also has a great sense of humor that he uses skillfully for the patient's benefit. I'm eternally grateful for the guidance he has given me and the personal growth he has made possible for me.

Larry Buckfire: Aaron Gilbert is an amazing therapist. He is kind, understanding, and non judgmental. I would highly recommend him and the other counselors at this practice if you are looking for an experienced and professional therapist. They offer appointments in the evening and on weekends and are very accommodating with your schedule.

Roland Kratzer: I've know Aaron for over 35 years. His dedication to providing patients with the highest level of care is his life's mission.Over the years I've consulted with Aaron on many sensitive and difficult issues. He has always shown me great compassion and humor (perhaps the best medicine). I've learned to better accept my challenges and control them rather than have them control me and effect those I love.I highly recommend Aaron as a wonderful resource. He's been invaluable to my mental health.

danu wicaksono: I'm danu wicaksono from indonesia. I have worked with Aaron and know that he and everyone at the practice are totally committed to providing the very best care for their patients. i highly recommend it.

Mark Josephs: I filled out the form and provided my information, and they had me meet with someone half my age. I do not recommend them.

Wil They Siya: Anindita Bhaumik is a dear and trusted colleague of many years and it is a privilege and honor to be able to write this review about her and her work. Her mindfully honed and vetted clinical skills come from years of experience in providing accurate, appropriate, evidence based, and non-judgmental individual, couples, family, group, and crisis therapies with cultural humility. In addition, she has been a clinical supervisor, a public speaker, and a staunch advocate and pioneer. She has created and facilitated innovative training and collaborative community programs that address the needs of the unserved and the underserved. She is exceedingly professional, charismatic, personable, practical, and precise. Her ever-growing knowledge base coupled with her therapeutic healing skills has enabled her to become an exceptional clinician, which many of her former and current clients can attested to. Anindita is ever humble, down-to-earth, and a life-long learner. As a fellow clinician, I highly recommend Anindita for her effective, no-nonsense, and strength-based approaches that enable her to create and provide individualized treatment plans that address the entire person experiencing a wide variety of life challenges.

Danie Dardompre: I loved my therapist Pamela Boone. However TCA it’s self is not the greatest company. They are very unreliable. The receptionist Jerlin will text you but not answer the phone at all. You can be fully covered by your insurance and they will insist you have a card on file so that they can charge you late fees or cancelation fees… Even when you try to reschedule they do not answer the phone promptly. I liked my therapist but I don’t like the management or administration that runs TCA they can do a whole lot better . It seems as if they are more concerned about the business aspect of it all. They do not care about you as the person in need of the help. Other than then that my therapist was great.. I was 100% covered by insurance no co pays at all. . The payments they are more concerned bout are cancelation fees etc. AND AGAIN YOU WILL TRY TO AVOID THESE FEES AND THEY WILL NOT ANSWER THE PHONE PROMPTLY.And again no one was verbally abused. The lady had an attitude so I hung up in her face if that verbal abuse so be it. Like I said administration is not worth it.

Melanie Jordan: The systems here are extremely outdated and the front desk people highly unhelpful. The front desk asked for the same information from me several times and then canceled appointments without a call. One appointment was canceled as I was an hour late to filling out paperwork due to a death in the family which TCA did not have any empathy or flexibility around. I would note I was a prior patient so this information should have been on record anyways. After providing all insurance and credit card information on 4/1 and confirming by text I did not need to fill this out again for the rescheduled appointment, my appointment was canceled without a call or warning on 4/11. Each appointment took two weeks to schedule, making the experience extremely wasteful. I would not recommend wasting your time. The reply from the owner continues to illustrate the lack of empathy of this institution.

Nabeela Mian: I currently see Kathleen Schiffman at TCA Counseling for my OCD. She is so kind and sweet. I am so grateful for the techniques and strategies we go over, and the targets/goals we set, as this has helped me to be more in control of my severe OCD. I am really grateful for people like her who work hard to improve people's mental health, well-being, and quality of life.

Angela Ventura: 3 stars for the group. 10 stars for Adam. He’s amazing, funny, and attentive.

Nora Rabah: Really enjoy my sessions with Kate Schiffman - I highly recommend if she has any availability! I went through two therapists to find the right one, but it was worth it and the telehealth is easy!

Tyree Chambers: Ms. Schiffman has been life changing to me. Every week I’m tapping into more deeper connection to get to know myself better. 10/10!

Dakota Roundtree-Swain: I've been with TCA for going on 5 years and my therapist is ASTOUNDING. THE best therapist I've ever had. She has helped me so much and I'm so so grateful! I highly recommend TCA for your mental health needs :-)

Emily Brabbit: I have been seeing Athena for a couple years now and absolutely LOVE her! Would highly recommend to those struggling with depression/anxiety/ED.

Susannah Buzard: Barbara is reliable and caring. She has helped me through many highs and lows since 2018. She’s never been excessively late and she has never cancelled last minute. She was willing to meet with me and my sister with little preparation. I highly recommend her and TCA!

Abhimanyu Sheshashayee: Excellent services. I have had appointments with both Tonn Cao (Ph.D.) and Constance Lum (LICSW). Both counsellors have been incredibly helpful and empathetic.

Omar Qusrawi: This is my 4th year going here and to say it's been fantastic would be an understatement - great treatment, easy to deal with admin, plenty of therapists for your needs.10/10

Tai-Adi Rojas-Martinez: I've been working with Jeff at TCA since the first week of March 2020. Given that we only had one in-person meeting before everyone went online and into quarantine, I was impressed by how much progress I was able to make exclusively online for so long! Now that we've been back in-person for some time, I still have only positive things to say about my therapist.

Jane M: I had an awful experience with this practice. I had my virtual appointment cancelled without any notice to me. When I called the office, the secretary was rude and unprofessional.

C Lilly: I have been seeing a therapist here for over a year. They make it very convenient by doing remote therapy and payments. My therapist has been great too. She helped me through a lot during the lock down.

Yari Dee: They have a policy that they require health insurance information AND also your credit card information. If patients are fully covered by their health insurance and you already have that information on file along with a picture of insurance, why require credit card from patients? This is absolutely absurd and I decided to not go forward with them. The representative who schedules appointments basically told me that if I don’t provide my credit card information, They would have to cancel my initial appointment. This is quite disappointing and unheard of from a place that offers counseling services.

Sara M: I saw a therapist here for almost a year and it was always a good experience. The place was calming and seems very efficient. All the payments and insurance claims were taken cared of before I even go in each time. I would recommend this place.

Lotus Provincetown: We have hosted wellness groups with TCA and they have always been a pleasure to work with.

Cordelia Muir: I made an appointment with Hadar Lutman weeks ago and was called on the Friday before my Monday appointment telling me my billing information was incorrect because I had left off a number from my credit card information. Due to personal reasons I was unable to return the call until Monday during business hours. At which point I was told my appointment was cancelled. I received no call or email and, had I not reached out, would have never been told that my appointment was cancelled. I had uploaded ALL my forms but because they couldn’t get money from me they cancelled my appointment without warning. On top of that, not a single person I spoke to apologized for cancelling without warning.

Illona Yuhaev: I've had a really good experience with my therapist, Pam Criswell, I highly recommend her. I do not, recommend this practice. The owner (Dr. Tonn Cao) called me during work hours, didn't introduce himself, and said I had to put my credit card on file, even though I have been paying appointment-to-appointment for two years now. When I said I wouldn't, he threatened to cancel all my appointment and then he did. It was a very upsetting experience, and not one I expected to have a therapist's office. As a mental health professional, he should do better.*My response to Dr. Cao's comment: I recommend you make an attempt at a real apology and work on your inter-personal skills instead of commenting like this on your patients' reviews, and writing your own reviews under fake accounts. It's more obvious than you think.Also, please don't misrepresent the situation. I have been a patient for two years, and my account balance was and is zero. I've always paid any and all fees. You make it sound like I refused to pay a bill, and that is not the case. I just asked that you don't save my card information. When you sent me the invoice electronically, I paid it right there and then, because that method allowed me to check a box that said the system will not save my card information.To provide more context, there have been a number of credit card security breaches in the last few years. It is not an unreasonable to not leave your credit card information on file, especially when you instructed your office admins TO MAKE A PHOTOCOPY OF THE PATIENTS' CREDIT CARDS. Do you understand that this is not a secure way to collect and store payment information?You were careless with your patients' credit card information, and disrespectful towards my request to pay in a secure way. Also, it's unethical to refuse care to a patient because they want to pay visit-to-visit. You can do a better job respecting your patients' boundaries. You are a mental health provider.Also, I have a two-year history with your practice and I paid all my bills, so there was no reason for you to worry about me not paying. When I left your office that day, there was no one at the reception desk, so I couldn't pay. It has happened before, and then either someone called me and I paid over the phone, or I paid for two sessions the following week. I was not keeping you from paying your therapists. I was just letting you know that I was not comfortable with the way you stored credit card information, and you cancelled all my appointments in response. Please reflect on that. Please try to do better. You patients deserve better.

Tracey Hunt: Totally love my experience so far! Easy check in and staff is very friendly

Molly Bolton: Dr Gloria saved my 8 year marriage - highly recommend her to all others in Greater Boston. I was referred to her by my dear friend who was also helped

Linda Caswell: Dr. Gloria was recommended to me from a former client. She was instrumental in helping me turn around my marriage and get to the point where we could have and grow a family! Thank you again Dr. G!