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Bed shop
1. Boston Bed Company - Boston
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· 29 reviews
1113 Commonwealth Avenue, Boston, MA 02215
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Ilkercan Kaya (Alumni): They didn't allow me to replace my bed with a queen one. I requested this only after 2 weeks of purchase. I paid ton of money. I would not recommend this place.
Enoch-Jude Danquah: Boston Bed Company has stellar service. Will definitely be ordering from here again! Thank you!
L K: Boston Bed Company delivered my box spring and mattress and I love it! The delivery guys were very nice and helpful getting it set up as well!
Alisa teselle: Awesome service & delivery guys were great!!!
Melanie Rosenblatt: Had a great experience at boston bed! Moving into college in the area and went into shop for a bed for my new apartment. My questions were all answered by the friendly staff and they had it delivered and installed to me fast with no issues. I would highly recommend!
Raul Aponte: Very disappointed with expensive furniture I’ve purchased from this business. The website claims that the furniture has a one year warranty but it’s a lie and they won’t honor it. I bought an expensive pull out couch that had issues with one of the couch cushion’s Velcro causing the cushion to lean forward and feel very uncomfortable to sit on. I attempted to fix the Velcro myself but to no avail so when I asked Boston Bed Company if they would fix this with the warranty their suggestion was for me to fix with supplies from the Home Depot. The point is this should have never been an issue in the first place. I would not recommend purchasing anything from this company with how expensive the furniture is and with Russian roulette quality and then not honoring of the warranty.
brittany shelton: Very friendly staff! Great prices
M B: This place is a total scam. Sold me a frame with the wrong installation instructions and wouldn’t accept a return even though I brought back the frame which was unused. GO TO MATTRESSFIRM FOR BETTER QUALITY PRODUCTS.
Birgit Dommen: Made a telephone purchase for our college student--Wayne was amazing; knowledgeable, kind, and courteous! Best customer service!! Thank you so much Wayne!
Rebecca M: My Daughter moved to Boston for grad school where her rented apartment came with mixed size bedframe and too large mattress for the frame. Landlord removed it all, by request. Got her a new bed with storage and NEEDED a mattress. Wayne to the RESCUE! He graciously answered my questions and concerns over the phone (I'm 1,200 miles away) and welcomed my D to the showroom to help her find just the right one for her needs. Mattress was selected, paid for, and delivered the next morning! The delivery men were fast and TRUE PROFESSIONALS!INDEED, the stars aligned to meet a very special person placed in our path to help. Angels DO exist! Heartfelt thanks to Wayne and his team!
Jack Hare: Thank you Boston Bed for actually having beds in stock! This pandemic has wreaked havoc on supply chains, and big companies such as IKEA and Macy's are unable to supply beds. Even another local firm quoted me a 6 month lead time. I walked into Boston Bed in Stoughton having lost all hope of actually having something to sleep on, but Wayne quickly found me a great bed and a great mattress, and arranged for delivery four days later. I paid for the delivery guys to assemble the bed, which was money well spent - they did it in a flash, and saved me probably an hour's work. The bed looks great, the mattress is incredibly comfortable, and I am a very satisfied customer.
Jose Lemus: Great futon! Great customer service!
Cloverfield Monster: We originally thought this was the best place to buy a new bed. We went into the Stoughton Store and the manager was very nice and friendly. We bought a Cobblestone Mattress with an adjustable frame. When we left the store I noticed he charged us $100 more then we should of been. The king mattress was 1799.99 we were charged $1899.99. Once we got that issue straightened out the bed was delivered. Within the first couple weeks one side of the mattress gave out. We called the store who turned it over to the factory. Andrew came out looked at our bed n said he needed approval for a replacement. SUPPOSEDLY, he got it and they gave us the wrong mattress. One that can’t support the adjustable frame. They were making a new one that would go with the adjustable base. This has been going on since June 10th and I was promised a new mattress. First it was being made, then the factory staff was short handed due to July 4th Holiday. Now he doesn’t return my calls. My mattress is collapsed now and we are out a large sum of money. DON’T SHOP HERE. THEY PROMISE YOU WHAT YOU WANT TO HEAR AND DON’T DELIVER!! Should of known how this would go when we were overcharged in the first place!!!! They DON’T CARE ABOUT CUSTOMER SERVICE.
Alex Huang: Great place mattress, good quality and really cheap.
martin evans: Recently my family & I moved back from California in the midst of the pandemic when everything was close.I called Boston Bed & spoke with someone by the name of Andrew & this employee remove all of the anxiety from the experience with a warm,, patient personality....and he demonstrated a wealth of knowledge & professionalism including with products and services that didn't involve his store.Shopping here was an amazing experience made all the better by Andrew....M
Angie Chatman: The staff was so helpful, yet didn't hover at all.
Annie Stanley: I can’t say enough nice things about this company. They were incredibly helpful and kind. It’s so nice in these difficult times to find a business that was able to get us exactly what we needed (plus free delivery) so quickly. This is why we should all buy local. We had our bed picked out yesterday afternoon and delivered the first thing this morning.Thank you so much, Boston Bed Company!
Kate Rosenblatt: I recently graduated from college and was going to be moving into my first apartment all by myself. One of the first things I needed was a mattress. I had such a great experience looking around and the employees were extremely helpful and funny. They first asked what kind of bed I preferred and was able to narrow the endless options, down to around 3 mattresses. I quickly was able to find the one I liked and that was that! A couple weeks later, I had the mattress delivered to my apartment. The guys were very professional and made me feel comfortable. I would definitely recommend this store to anybody that needs a new mattress, bed frame, or futon. I love my mattress and tell my friends they should go here to get one!
Katie Nealon: Needed to buy a futon quickly and for immediate delivery. Dwayne was extremely helpful and knowledgeable. I was able to get in and out in 20 mins and my futon arrived a few hours later. He was so lovely, caring, and concerned truly making a my bad day brighter. The futon is excellent quality and delivery/set up was easy and the delivery men were helpful, friendly, and professional. I would wholeheartedly refer anyone to the Boston Bed Company in Allston.
Andrew Rosenblatt: In this day and age of getting everything delivered on line. Well do yourself a big favor and go into a Boston Bed location. These guys actually make there own mattresses right here in good old Massachusetts! No pressure atmosphere and most impressive by far the best quality for the price, well because they make them and sell them directly to the public. I spent about $600 for everything, and it’s a supper comfy bed and I’ve been loving it since it was delivered.So do yourself a favor and and get into a Boston Bed location and start having sweet dreams right away.....Stay clear of the mattress Wolfe’s that exist in most mattress stores! Thank you thank you thank you Boston Bed...you guys really are the BEST!!!!
Brodie Porter: I went to the Stoughton location after looking online and in ALL the other furniture stores in that area. Because I was looking for a very specific style of loft & needed it to be made out of 100% solid wood I wasn’t having much luck. I’m so thankful I met Richard at this location! He took time, was so kind, understood the situation, did the research & was not pushy at all. When I returned to make the purchase he had printed off all the specs, laid out my options in clear & easy way to understand & took an interest in the huge project that we had going on to organize a space and finish it off with this loft bed.The kindness & thoroughness off Richards customer service is a breath of fresh air in a environment when everyone is in a hurry & no one wants to stop & help, he did more than an excellent job & I can’t recommend him enough.The bed was delivered on time and again both men, ( I wish I remembered their names) took their time, answered my questions, Installed the bed in a careful & detailed way & has such pleasant demeanors throughout.Boston bed company, your beds are top quality & the people you employ are fantastic! Thank you for being positively different than all the rest!
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Mattress store
2. Boston Luxury Beds - Boston
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· 7 reviews
221 Newbury St, Boston, MA 02116
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Carter James: unprofessional and aggressive. hostile staff with short temper and anger issues. don’t be surprised if Matt cusses you out.
Ben Van Leeuwen: I bought a bed from Boston luxury Beds and it was an outstanding experience. Top notch customer service, Matt bent over backwards to make sure everything was right.
Alex and Bradly: Truly superb experience. The owner, Matt, was incredibly knowledgeable, helpful and went above and beyond to fix a small problem. We didn’t spend a whole lot compared to most of his clients, but he still treated us with top notch service. If you are looking for a luxury or natural bed, look no further. Thanks again, Matt!
Icey Xu: The people inside is not friendly and make you feel not good.They only have a few pillow and you cannot try the size you want to buy. And if you want to buy online from its website, it still don't allow you to return. They don't have the goods for people to try and don't allow people to exchange or return, I don't get the meaning of having a physical store.
Richard Lee: Great experience. Owner Matt was very knowledgeable and helpful. Made my purchase today.
Morgen Connor: Great, helpful and knowledgeable local owner. Sleep has definitely improved.
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3. DUXIANA Boston - Boston
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· 4 reviews
173 Newbury St, Boston, MA 02116
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Nicole Palmer: Best bed I’ve ever had. I am ruined/spoiled after eight years on a dux, and hotel-sleeping is now uncomfortable.Never an issue or a bad nights sleep on my dux.
Caroline Constant: Dux makes the best beds I have ever experienced, and I am delighted to be purchasing my second Dux bed. Their service is great, the store manager is great. I heartily recommend!
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4. Mattress Firm Back Bay - Boston
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· 192 reviews
811 Boylston St, Boston, MA 02116
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Mari Freire: Really great service!!! I called in just to get some information and ended up buying a mattress. Everyone was super friendly and efficient. Definitely recommend!!
Gina Li: Mattress Firm was beyond my expectations! I walked in on a rainy Friday late afternoon, not only I was greeted immediately by Loui, he was nicely accompanied a disabled gentlemen out of the store to provide all assistance that he could. He was patient answering all my questions and offered different opinions to fit my needs. I bought an extra firm mattress at an amazing price with delivery booked in 2 days on spot and have a few months of guaranteed satisfactory in case I don’t like the mattress. I would recommend everyone to come to this store!
stephanie birken: They were great.
Greg Healy: Easy and great experience!
Anton Khinchuk: If 10 stars was an option, then I would give Louie 10 stars. To say that he went above and beyond is very much an understatement. His understanding of my requirements and the empathy that he exhibited throughout my buying process was outstanding. Kudos to Mattress Firm for having such an exemplary team member.
Michael R Leon: The best service and attention I ever had Louis Hernandez is the best!!!
Daniel Sánchez Almanzar: Luis H. Helped us in back bay store. It was a pretty nice experience. Gave us enough alone time to give it a thought and also took enough time to explain to us each mattress based on our preferences. Definitely recommend both the store and the sleep expert. Needless to say, we ended up buying a mattress we fall in love with
Tara Schutz: So far the guy at the store has completely redeemed this company for me. He was great! Online service? Doesn’t exist
Alex Smith: Amazing service. The bed frame I order got backordered and they upgraded me at no additional cost.Edit: amazing experience again from Mark and Lou. Exchanged mattress no problem
Kailam Liu: We had Luis introducing us to a really good mattress with a HUGE discount. He was so patient and nice to us. Our friend bought a mattress here with him and introduced us to him
Cooper Sherman: Overall it was a good experience. Mike was helpful and greeted me pretty promptly when I arrived in the store. He seemed to be the only salesman in there. That seemed to be a bit strange, seems like there should be at least one other salesperson in there so a guy like Mike doesn’t have to run the huge store by himself.I also would have liked the store to have a bigger selection of mattresses under $1300. I was looking for mattresses on the website before coming into the store and a lot of them said they weren’t available to try out in store. That was a little disappointing.
Peter Carrigan: It was the simplest purchase I made in years. They recommended something they offered me a great price and met my delivery time. I couldn’t ask for more.
Lindsay Doole: We had a great experience at the back bay location in Boston with Fred. He was friendly, knowledgeable and never pushy. We went in and talked about what would work best for us and when it came time for our dinner reservation, he did research for us and found everything we wanted while we went to eat. When we came back he had found everything we wanted for the best price. This was one of the quickest and easiest big purchases we’ve ever made. Delivery went smooth and Fred called us from his personal number to check in to make sure we were happy. I highly recommend making a purchase with Fred!
Ben Ashman: Thanks Mike and Luis, appreciate the help on the mattress. Took me a bit to get used to the tempur pedic but sleeping well. Have a good new year.
lauren o: Luis was awesome! Incredible customer service
Michael Scherr: Such friendly and knowledgeable staff who were all super helpful!!
Manuel Ramírez: The attention was great! Mike helped me to choose the right mattress for me and helped me out through all the process.
Jordan Ring: The service in this particular store was phenomenal…finally, a place that still believes in customer service!I live in the neighborhood, and an employee actually volunteered to carry my bed frame to my apartment…beyond satisfied and I will definitely only go there from now own.
Marco Calderon: Was a good experience and time in the store
Rob Corcoran: Mark was very helpful in choosing my next mattress. He spent a lot of time listening to my sleep concerns and I feel very confident we came up with a great mattress in the end. Definitely recommend speaking with him if you’re in the market. Truly an expert
Leroy Williams: fantastic job, thanks again
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5. Mattress Firm South Bay Plaza - Boston
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· 256 reviews
65 Boston St 2nd Floor, Dorchester, MA 02125
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Ayanna Beach: I went in to Mattress Firm on May 3rd 2023 the one by the South Bay Area I’ve never been into a mattress firm before so I was a little nervous but as soon as I came upstairs with my sister we were pleasantly surprised not only with the variety of mattresses but with how wonderful the service and employee was. Stuart Siden has to be one of the best and most down to earth sale representatives I’ve ever met. He was very patient and listened very intently to my needs when it came to a mattress and he helped me find the perfect mattress for my new apartment. He also explained that I have 120 days to try it out and if I don’t like it I can get a free exchange. I doubt I’ll be returning it but I would 100% return just to see Stuart and tell him just how wonderful the bed is and how much me and my sister appreciate him helping us the other day.
Keith Martin: Good choices, good prices, nice freebies. Good salesperson
Franklin Perez: Well recommend
Deborah Fulgiam: She was very professional..in fact she was EXCELLENT.GIVE HER A RAISE!!!
Donnette Henry: Knowledgeable and helpful advisors.
Robert Timmerman: There was only one clerk in the store at the time of my visit. I selected a mattress. This went smoothly, the clerk was courteous and helpful. When the clerk went to write up my order, the computer system would not let him finish the order. I waited about an hour [I really need a new mattress]. He brought somebody else in to help him write up the order. I came in at about 11:15 AM, and left at about 1 PM. Way too long for a simple transaction. If I was not loosing sleep due to a worn out mattress, I would have left. Only reason I stayed is that Mattress Firm is the closest mattress store to me. This is the last time I will shop there.
Kevin Bryan Lo: Tanny was so helpful, he discussed the differences between mattresses in detail. Helped us decide and buy on that same day. We are very happy with what we got
Haohao G.: I recently purchased a Tempurpedic mattress from this store for over $4,000. The purchasing process was quick and efficient, taking less than 20 minutes. I have been a loyal customer, purchasing mattresses for my family since 2016.However, the delivery experience was not up to my expectations. The delivery men from Red Carpet Delivery dragged the new mattress through the building hallway to my condo unit, causing concern for the carpet. Although there was no damage, I received complaints from building management. Additionally, the delivery men entered my bedroom without removing their shoes. To make matters worse, after the work was done, one of them put on a red plastic shoe cover and took a photo, pretending to be considerate of my clean floor. This was pretentious and disrespectful.Overall, I am extremely disappointed with the delivery process and would strongly recommend others to be very clear with the delivery expectations.
Nayquan Wallace: Quick nice and easy I called got it done in 1 2 3
George Silas: Great welcoming team support, very respectful and virtuous.
Ebenezer Sefah Jnr.: Tony was amazing! He took the time to let us try a lot of different beds to get a sense for what we were looking for and what worked best for us. We also got a better understanding of what we wanted. He was very patient and transparent about products and pricing which was refreshing. He also made my wife and I feel listened to in the process. It was a great experience.
Ryan Bartholomew: Tanny was very knowledgeable, patient, not pushy, and helped us find what I hope is a great long term mattress. The delivery process was great as well.
David Brady: I was in a hurry and they did there job quick and easy in and out job done Great no worries all complete 💯✅
Maryse Toney: I like the fact that you, can call in an order and the representative will tell you , when it will be delivered.....fast service.
Ociny Marius: This is a best place to buy your mattress.
THEY HATE Elshizzy: Zuem make the shopping easier and more thought on my choices but he was able to explain to me the differences between the choice of mattresses and the health value since I did inform him about my back issues, thank you again Zuem, can't wait to make another purchase.
Dairith Gonzalez: It was an amazing experience purchasing the mattress and bed base. Great customer service.
Deborah Decker: The customer care representative was exceedingly helpful in helping me choose the right mattress. I purchased a queen mattress that very day!
Tang Ziying: Wonderful shopping experience!
Dennis Avila: Great customer serviceAnd quick Service too
Cameron Boynton: Excellent
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Furniture store
6. Adams Furniture - Everett
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· 1164 reviews
394 2nd St, Everett, MA 02149
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Alex Costa: Visiting the store was a very positive experience. Thank you for doing business like you do!
Israel Reyes: Nice looking furniture, no pressure to purchase. Brayan gave us space and allowed us to decide on our own time. Delivery team is efficient and careful.
Yolanda Andrade: Great service! Love my new furniture
Artan Maksutaj: Always ready to help you with your needs in a professional manner. Thank you
Kathy Bouche: Would def recommend adams furniture
Maryolin Solis: My experience today was very pleasant, they helped me a lot with my purchase, I am extremely satisfied. young Erik knows how to do his job.
Lorenc Liko: Τίποτα το ιδιαίτερο και πολλή ακριβά.
Ana Joshi: We recently visited this store looking for a couch. The store is pretty average. Mostly all the couches were similar to what we have seen in Ashley furniture stores. Staff neither greeted us nor helped us. We were on our own. Overall just an average furniture store.
liliana ramirez: Very professional and friendly. I would highly recommend buying there again.
Magnolia Rosa: So satisfied !
fedhyna Ciara: Aldo has helped us a lot at the store.. we bought furniture for almost 5k for our new home. And the delivery guys were so nice OMG 😍😍😍😍 had a great experience thanks Adam's.3/23/23 , I got my delivery from Adam's. I went back because I needed a new living room set because what I got 3 years ago was white, however it still look good but i needed a change. I didn't get any discount this time my only problem 😕
Jasmine Outlaw: I had an amazing experience here! The furniture is top quality, the staff is so helpful and patient and I always will come here for any big furniture pieces I need. I love that it's family owned as well!
Sergio Villalta: Muy buena atencion hacia el cliente
Antonio sosa: Great furniture! And the workers here are super nice. Would shop with them again.
Evelyne Desravines: My salesman was excellent, patience and understanding
scarlet aguasvivas: Excelente servicio
Google My Business Listing and Optimization: Great quality, affordable prices, and the most important very nice humble owners and employees.
Laura Saunders: We had a great experience at Adams furniture! They have a nice selection of furniture with some pieces that you wouldn’t find elsewhere. We got a sectional couch with a hidden ottoman and adjustable seat backs that is perfect for our small space. The salesperson and delivery people were great. Our 2nd floor apartment is small with a really tough staircase. Other delivery people have taken one look and given up. These guys went all through our apartment and found a way to get the piece in. I highly recommend!!
Alianny Pena: Muy buena atencion :)
Rj Jr: Great service, with a great delivery time, I dealt with Zeek and Ala'a such professional gentlemen!
Eduardo Martinez: No me gusto la atención de la chica
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Furniture store
7. Basics Carpet & Furniture - Boston
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· 44 reviews
151 Harvard Ave, Allston, MA 02134, United States
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Maylee Austin: Best customer service, great choices of sofas, carpets, tables, chairs ! Best prices! NEAL the owner is the nicest guy. Helpful, above and beyond!
Digvijay Salecha: We looked at several furniture shops from Bob's, Logan even IKEA. But Neil gave us the best sofa with the best deal. His team was amazing too. Stew, Rolly and Joshua. Rolly and Joshua completed the delivery at 7th floor! When the elevator size fell short. Couldn't have asked for a better experience. Our first piece of furniture in our new home. It's grand, nice and perfect.
Olivia C: Friendly service and same day delivery. Highly recommend this place!
Elie CASBI: This furniture store is just a unique place ! Lots of choice, great quality furniture, and some items can be found for an exceptional quality/price rate. Staff is amazing and delivery is reliable with excellent communication.
Chuck Spohn: We had a VERY positive experience with Neal and his team at Basic Furniture. As parents of a grad student, they made it super easy on us to get the essential items selected, purchased, delivered and installed. Kudos to Basic Furniture!
Jack Pena: The best furniture buying experience, by far. I love that i can walk in without high pressure sales, but still have out sales person steps away if we need them.
Perry Carrison: Neil was a true gentleman helping me locate a store that would have the rug I wanted. What a mensch!
Abbey Grieco: Bought a mattress from them a few months ago and I absolutely love it! Thank you Basics!
Victoria Zheng: 第一天到美国太晚了，来不及买床垫。同城免运费第二天下午下单不到晚上就送到了，为数不多的网店当天预订当天送到，好评！价格和宜家相比确实贵但是很省时间。是新冠大流行期间的首选！
Hidekel Cuevas: Excellent service!
Carlos: If you're looking for great customer service and fast shipment you'll get it here! I highly recommend doing business with Basic Carpet and Furniture.
Steve Yanovsky: Good place for entry level furniture and carpeting. Carpeting in particular is always exceptionally priced and installation fee is very reasonable. I have had residential and commercial rugs installed and am very happy.
Priestess Ziona: I ordered this morning and mi sofa bed was shipped the same day!The price was exactly as listed on the site...no additional hidden fees!The delivery men were in and out by the set time for deliver.Sofa is easy to use!I saved so much money time and effort! Thank u Basics. I will be back again soon and share with a friend
Johnny Vaught: ExcellentBeen TwiceLoved It Both TimesGot A Chair And A Love Seat Two Years AgoGreat And Getting Better With AgeImagine I’ll Have Them ForeverVery Reasonable Prices TooWent Back For A Mattress, Bed Frame, Another Loveseat And A Table Last WeekendAlready DeliveredWell Worth Paying For AssemblyGreat Working With Neil In The Store Both TimesWe’ll Be BackThinking About Another ChairSo So So Worth The Trip
Andre Kurlovs: SAME DAY DELIVERY.Yes, that warranted all caps, especially during COVID times when the pandemic is used as an excuse to make people wait. The furniture is nice, reasonably priced, and with the exception of the recliner we got, they delivered everything on the day we placed our order.
Tychelle sims: I was very appreciative of basics for all they did for me ! I just moved on my own for the first time and my friend knew I had a vision for how I wanted my place to look and recommended them to me . I had an unfortunate experience because someone stole my items from me . Neil the owner felt so bad and took it upon himself to still get me my items . I literally wanted to cry because it was so nice and they delivered it already built and everything!! Thank you soo much it is greatly appreciated!!!
Piyush Madan: Legs of one of my sofa broke. It was assembled by the professional from the shop. When I told the owner, he assured me to get me replacement. Owner kept telling me to ask the next week and it never happened.Few weeks later, I went to the store and bought a recliner. The owner said that he will send the replacement leg along with new recliner, never happened.Products may not last a long time.Customer service is poor.
William Sykes: Way overpriced. But the staff is friendly.
AP: Wanted to buy some furniture locally for my new place because I like supporting local businesses and pretend I'm sticking it to big corporations. However, the lack of customer service here turned me away. First, no one was wearing masks. I figured they would put it on once customers came in but that was not the case. In my opinion, that is disrespectful not only to the customers, but to the American lives that have been lost due to covid19. Against my better judgment, I stayed since I could socially distance while looking at the furniture. No one bothered to make any recommendations or help me with my search. It was like I was invisible. Maybe they only like certain types of customers, if you know what I mean. I was ready to support this business but they went out of their way to turn away good money. I will search for another local business to support.
Maggie Newsham: When I made my order, nearly minutes later Neil called to let me know it wouldn't be a few weeks until the desk I was looking for would make it in, talked me through options I could go with instead, and I got a fantastic desk in my room HOURS later!! From the easy online ordering to the awesome customer service to the point of delivery (they brought it all the way up to the third floor!) this place will forever have my business for furniture needs. 100000/10 would recommend!!
Haley Jones: Great experience start to finish. Friendly service in the store, great prices, great sofas, and they delivered next-day.
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Mattress store
8. Mattress Firm Beacon Street - Brookline
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· 160 reviews
1385 Beacon St, Brookline, MA 02446
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LeBaron: Lili was a lifesaver and made it super convenient
Sagar Koduri: Outstanding, knowledgeable, helpful without being pushy, and j walked away feeling as if I learned something about how I and others sleep, and how to think about the different mattresses and price points. I really felt like they were there to help us buy something we’d use and enjoy.
Sammy Martin: My boyfriend & I stopped by the store hoping to explore which level of firmness was right for us as we upgraded from a full to a queen, and left with a mattress, adjustable base, & pillows! To be honest, I had always thought the mattress buying experience would include insane prices and car salesman-like haggling. However, that was not the case at all. We worked with Derek to figure out our ideal mattress at the price point that worked for us. He was super informative and answered all of our questions. He also found us the most possible discounts for our order and saved us hundreds of dollars on the purchase. We were very happy with our experience and can't wait for our mattress to arrive --- which is schedule for 2 days from our visit!
Eugene Trainor: I found the salesperson, Derek, not only knowledgeable but empathetic and understanding of my need for a mattress that would accommodate a double leg amputee. He listened and he responded in a way that made me confident that I made the right choice to buy in Brookline.
Joshua Kenney: Great experience. The sales sales rep that helped me out did an amazing job and I left with what I walked in for. Definitely will recommend and shop again
Yulia: Stephen was very nice, very helpful, and very knowledgeable. He patiently explained the different types of mattresses and the benefits of each, and he answered all our questions.
Jameson Viens: Super helpful, friendly, and was very efficient!
Jeffrey Loomis: Lili was great!
Jenna Ericson: I got a mattress, platform bed, and in-home delivery for $450. It only took a few minutes to find what I was looking for in the store. I would highly recommend Mattress Firm.
James Caldwell: Brookline strikes again with Customer Satisfaction!!! Mike helped me last year. And this year we Derick of Brookline. I don’t know what these gentlemen secret is but I love that store. Keep up the good work. For a customer 🤙🏽🤙🏽
Joe Ranft: Great experience. Our sales person Derick was very knowledgeable. He explained all of the options but did not try to push us to the higher prices.
Anthony Boral: Very efficient and good advice.
이창헌: Nice and kind service with a reasonable price!
Holly Orloff-Parry: No pressure, employee very knowledgeable about mattresses. Did not rush me to make a decision. Delivery was prompt and 2 days after purchase.
Amanda Sonnenfeld: Amazing customer service!
Patrick Anquetil: Fantastic experience. Mike there is a walking encyclopedia about mattresses and their specific performance/qualities. Thanks for guiding us in our decision!
Elise Gelblicht: mike is amazing. made sure i got a mattress i like in my price range
matthew drinkwater: Good follow-up
David Borne: great service, really friendly staff
Masaaki Okamura: Had problems with the original sales agent who never contacted me back after the sale was made. Mike, who wasn’t our sales agent took the time help with the order and made it right; even if he doesn’t get the sale. Highly recommend Mike.
Miriam Messinger: Stephen was very helpful. East to try things out. And take time to make a decision
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9. Jerusalem Discount Furniture - Boston
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· 164 reviews
592 Washington St, Dorchester, MA 02124
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10. Macy's - Boston
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· 5368 reviews
450 Washington St, Boston, MA 02111
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11. Ligne Roset Boston - Boston
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· 1 reviews
200 Boylston St, Boston, MA 02116
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12. Watertown Mattress - Watertown
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· 71 reviews
660 Arsenal St, Watertown, MA 02472
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13. Bob’s Discount Furniture and Mattress Store - Dedham
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· 2558 reviews
350 Providence Hwy, Dedham, MA 02026, United States
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14. Spring Air Factory Outlet - Chelsea
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· 52 reviews
124 2nd St, Chelsea, MA 02150
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15. Mattress Firm Everett - Everett
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· 294 reviews
21 Mystic View Rd, Everett, MA 02149
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16. Casper - The Street at Chestnut Hill - Newton
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· 4 reviews
33 Boylston St #3340, Chestnut Hill, MA 02467
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17. Boston Bed Company - Stoughton
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· 36 reviews
386 Lindelof Ave #1, Stoughton, MA 02072
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18. Bostonwood - Watertown - Watertown
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· 10 reviews
55 Mt Auburn St, Watertown, MA 02472
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