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Taxi service
1. Boston Cab Dispatch - Boston
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· 193 reviews
905 Massachusetts Ave, Boston, MA 02118
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Amanda Behrendt: Very rude on the phone. When sharing the pick up address, I began spelling out the street name (unsure I was pronouncing it correctly) and was interrupted to say "Mam, I am not in the 7th grade". I feel that was entirely unnecessary and will not be using their service.
Annabanana: They never showed up till way late
Kreativ Thinkn: Great transportation service.
Andrew Chung: I never write reviews, but I felt compelled to write one for this business. I scheduled an early morning cab to the airport, but it didn’t showed up. When I tried to call the main number a couple times in a slight panic, it said nobody could come to the phone and disconnected. Thankfully I was able to get an Uber to make my flight, and pathetically I ended up getting a text saying the cab had been dispatched an hour later when I was already on the plane. I should have known this was a suspect business when I tried confirming my appointment the night before and the insecure, defensive dispatcher just wanted to argue without even attempting to understand my simple confirmatory question. In fact, his first words when he picked up the phone were “I’m busy so let’s keep this short.” All the other comments about the rudeness of at least one of the dispatchers are 100% true. If you’re reading this, YOU HAVE BEEN WARNED - save yourself the stress and go elsewhere!
Jacob Stanton: I was in an accident and left in Dorchester I called Boston cab never told me he didn't have a cab I waited outside and 20° weather for no reason when I called to ask where the cab was he stated he didn't have a cab yet which he never told me when I first called
Runner: I have called these guys for a cab at crazy times and they always come even on new years day. Dispatcher doesnt like when you dont know exactly how he operates and he can get a chip on his shoulder but he has always come through in the end.
Judyel Marshall: WORST SERVICE IN BOSTON!!!!I'm a concierge that is forced to use their services because of residents and guests requesting cabs. (Most times all other cabs are busy so I'm left with this joke of a company)Dispatcher/Manager/Owner was very rude and dismissive. The company only has 2 dispatchers which is why I'm sure the owner is depressed and taking out his frustration on his customers. Owner is the male dispatcher that answers anytime you request a cab with them. When asked why does he talk to his customers like that, showed no interests/lack of care. Didn't care to lose my business even though the company I work for has used him for years. Let me also state that this isn't the first time either, but I've held my tongue for far too long. Have had previous complaints brought to my attention of dispatcher/owner insulting some of my guests because they couldn't hear him on the phone also. Or when they were forwarding a complaint on a driver again said dispatcher/owner showed lack of care to their issues and concerns.So overall 0/10
Michael Brown: Not all the time
chang chuan-hsi: Terrible driving
Der HON: Everything can't always work out. But these days, taxi drivers and entrepreneurs don't have it easy. Because Uber & Co breaks a lot. And I am happy to support such companies. There are no more taxis in Miami. And if the app doesn't work, we need a taxi. There is good taxi company in Boston. That's why you book a taxi from time to time. Paid in cash. And plese give a good tip. Because the drivers do a good job. Thank you Boston Taxi. Always my pleasure!
Joe Ogden: Responded eventide ahead os schedule. Also, great recommendations for Haitian restaurants. All good.
Nicole T: Pleasant driver. Just had some trouble with communication on where we were being picked up. We told him one location and he had us walk further down the street. It was very confusing.
Karen Wehnes: Horrible!! Pre arranged ride to catch a tour bus. They never showed up. We used Uber. Nearly missed the tour.
Christine Zachem: Dispatcher was extremely rude
Karen T-Mack: Used their taxi service several times throughout our Boston stay. I prearranged our rides to which they were always on time. The cabs were clean and the drivers friendly. They did a fantastic job of negotiating through traffic I myself would not want to drive in. The dispatchers were courteous and professional. Not once did we encounter sub par service from this company. I highly recommend Boston Cab.
Solonia: Out of town visiting family in Dorchester. Hailed from taxi stand @ Logan Airport; prompt service. Clean vehicle, friendly driver and safe ride!!
BSC: They never showed up and called me about another address. They were very confused and we gave up and used UBER!
Kevin Bradley: What a mess
Lee Marcinkus: We called dispatch from a restaurant neariFenway Patk at 3:48 pm. The dispatcher seemed like he thought I was being smart with him for trying to spell out my name and the street name. However, the cab arrived within 5-10 min and got us back to downtown safely and quickly.
Lauren DeMarco: The dispatchers are the most rude people you will ever encounter. DO NOT USE THIS COMPANY!! Worst Cab company in Boston. Unfortunately, I had to put 1 star to write this review but they dont even deserve 1 sadly. They can can never give you an estimated time of arrival. Could take over 30 minutes for one to come. It just poorly run.
Olyvia innocent: This is the worst company in the history of cabs. They are extremely rude and will hang up on you. Zero customer service. Should have 0 stars but unfortunately I had to give 1 to write this review!
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Taxi service
2. Top Cab - Revere
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· 39 reviews
281 Lee Burbank Hwy, Revere, MA 02151
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Joseph Drago: I received a taxi there a little while ago in it overcharged me x amount of money I called the owner he never give me a good excuse why this happened I hope they're out of business by now
Kirill Vankov: out of nowhere the driver added $30 toll, when in fact the toll was only $2. This is a scandalous practice, I think I need to file a complaint in court,
NB: I took a taxi from Boston's Logan Airport into downtown Boston. I got to the designated area for taxi pickup and waited for one to arrive.The driver complained the entire way how they are being driven out of business by Uber and Lyft. I wanted to take in the Boston skyline and peacefully get to my destination and instead I had to listen to his yammering about bad business.He then charged me an additional fee for the tunnel - double what Uber charges! I took an Uber on the way back, which was $7 less than my ride using Top Cab.
Teresa Hynson: Great ppl great drivers 👍
Cryptmas: On time. Answered the phone quickly and driver was polite.
Charles Owens: The other driver yelled at me cause i opened his door while hes parked. He told me that i argued with him take the next cab.he was an irate hatian at moody st.he was very unprofessional
Marcy Thibodeau: Positive:Professionalism,Quality,ValueGood prices and good services!
Peter Stewart: I ordered a cab to the airport two days in advance for 6:00 amon the day of the flight I called them at 6:00 am and they said there were no cabs in my area and were sorry for the inconvenience.Wha?I drove myself to the airport and had to pay $280 for parking.Never again.
For Fun: The only steal money
Jason Watson: Worst company i have took...
rich d: super fast work that lasts shop is immaculatey clean!
Aditya Patgaonkar: Great service. Physically booked it from Logan international airport to Jamaican plane. Only 50$.
Front Desk: ABSOLUTELY HORRIBLE SERVICE NO ONE SPEAKS ENGLISH I HAD A GUEST LEAVE HER CREDIT CARD IN THE CAB I CALLED TO HAVE THEM CONTACT THE DRIVER THEY SAID THEY CANT CONTACT THE DRIVER.IF THATS THE CASE THEN HOW DOES ANYONE ORDER A CAB THRU THIS HORRIBLE COMPANY WAS PUT ON HOLD FOR OVER 45 MINUTES BEFORE HANGING UP THE GUEST ENDED UP CANCELLING HER CREDIT CARD ALL BECAUSE NO ONE AT THIS HORRIBLE COMPANY COULDNT CONTACT THE DRIVER.
Tom Mooney: I left my phone in the cab. The driver gladly returned them and didnt expect any money . There are good people left in the world.
rosa vazquez: GREAT CUSTOMER SERVICE......They did a great job....would recommend 100%.....
Yvonne Pfeiffer: It's been the second time that the driver took us for non-locals and did a detour through South Boston instead of Sumner Tunnel for getting to Cambridge Kendall Square from the airport. Second time with two kids in the car we got in slow, congested traffic in South Boston, for no good reason, only for the driver's meter to run longer. Cars were old and not nice. Will never take Top Cab ever again.
Emma Westling: My driver charged me twice for my ride.
Jonathan Falzarano: I dislike fake people two-faced people an this is why I don't like top cab
Anatoli Polkovnikov: Scheduled 3:30 am pick up in advance, they simply did I not show up, almost missed our flight.
jonathan harrison: Horrible! I left a back pack in one of their cabs and they told me that the man who drove me from the airport "does not work with us, but must still have our decals on." The man I spoke with was rude and hung up on me when I asked him what to do about finding the driver. He claimed that he "did not know the drivers name." I do not know how that is even possipossible. They basically seem to be crooks. I'm filing a police report and a better business bureau report.
Asaf Waizman: Probably the worst cab company I've ever used. Had to take them from the airport. The cab smelled and wasn't clean. After I got out I noticed I forgot something in the cab. According to them, they're still trying to get in touch with the driver... No wonder cabs are losing business to Uber/Lyft...
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Taxi service
3. Metro Cab - Boston
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· 153 reviews
120 Braintree St, Allston, MA 02134
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Taxi service
4. Taxi Pool - Boston
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· 33 reviews
48 Porter St, Boston, MA 02128
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Abdallah AlQudah: All drivers we drive like very crazy
Charles Clark: Working! Drive a cab!
Reuben Owoh: Good
abdinasir yahie: To slow down
Remy Joseph: 2 srars
Inside Lyfe: Cabs always available on the spot
Adam Trott: Professional safe drivers in Boston. Really scary riding with Uber and Lyft.
Jeanie Doherty: Confusing. Need more signage to actually find it
J A: Horrible service, as can be expected. And their lobby power has kicked Uber to Central Parking, which is absurd. Pathetic. Let's move forward to the 21st century, shall we?
jeff ileh: Good location
Penaflor Burchard: All junk taxi cab in the airport. Better to take UBER or other sources.
EVENS JEAN BAPTISTE: Great community to visit.
kevinrocks: Great place to relax and unwind. The facilities are outstanding and they even have curb service....good place for a first date. Gial.
Richard alcenat: Amazing place
Solomon Derra: Very encouraging and updated
estime joel: Great service, I love taxi pool
Mikael Oucible: Easy to go to the terminals
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State government office
5. Division of Standards - Boston
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· 1 reviews
1 Ashburton Pl # 1115, Boston, MA 02108
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Seaport
6. Royal Caribbean Cruise Port - Boston
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· 20 reviews
1 Black Falcon Ave, Boston, MA 02210
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Anthony Waniski: Find Daymijin. He's from South Africa, an excellent waiter on Wonder of the Seas. Take a picture and repost. His life experience alone is more than appreciated. He is very friendly yet humble. Be sure to tell him of your experience and tip all their staff accordingly. For a great challenge take a photo of him or your favorite staff member and repost why. You can find Daymijin at Windjammer. Tell him Anthony said hello. Keep Smiling it's infectious.
Rich Bentley: Smooth sailing through the terminal.
One Step To Greatness: Royal Caribbean is the worst cruise company - bad customer service over all - the manger in maimi cruise port is the worst of the worst, I have no idea who they hired her - save your money and try any other cruise company but NOT 🚫 ROYAL PIRATES CARIBBEAN _ SCAMMERS
Donnavon Duong (Donnavon): absolutely garbage customer service.any small issue you have will not be fixed by these donkeys
Scott Kennedy: Quick entry, but long line to get dropped off by Uber.
Arianna Rodriguez: Super amazing. I just went on a vacation on Independence of the seas and they were so great. Only cons were, 16-17 are minors so they are excluded from a lot of activities but they still have to pay an adult ticket. My vacation consisted of going to Cozumel, Mexico (which was amazing) and Coco Kay. Here’s the thing. My family and I bought these tickets and bought this trip JUST to go to coco kay, royal Caribbean has been advertising coco Kay EVERYWHERE in the ship and on its programs once we get there (thinking it’s gonna be the high light of our trip) ITS NOT EVEN OPEN YET. How can you advertise an amazing water park adventure land so many times and bring us to the island it’s on just to look at all the noisy and dusty construction.
Richard Mendez: Boston is nice.
Dottie Anuskiewicz: This was the most horrendous experience I have ever had. I’ve cruised several times including international outside North AmericaThe embarkation was a tangled mess and no one knew where to send peopleWhen we were coming back to US in bar harbor it was a total nightmare. Everyone stood in line fior 2 hours waiting for immigration agents. When they finally arrived all they did was look at the passport and sent us on. What was the point of thatThen disembarking in Boston was no better. We got conflicting information from multiple staff as to where we were supposed to go. We all stood in line again over two hours waiting for the ship to be cleared. As more and more people showed up they cut in line and the whole thing was a fiascoI will Never Cruise from Boston again and very likely will never do Another Royal Caribbean cruise although I have another already bookedYour organization needs SERIOUS help
Valerie Boyle: Just returned from cruising on Serenade of the Seas out of Boston. We are Diamond members so we have alot of RC experience under our belts We live close to Boston so this trip was convenient. NOT Boston embarkement was like a cluster mess No priority treatment for Diamond Grand Suite members We pay some of the highest cruise fees and expect to receive this service It was like hearding cattle in Immegration coming back into Bar Harbor was even worse as the whole ship was now having to stand in lines that wound all around this small, aging ship due to Immigration being almost 2 hours late No additional planning was done by the captain and people were asked to be patient That wained very thin Disembarkment was an all time worst 2 and a half hours after our assigned time to walk off our concierge got us and walked us off the ship Best captain could do again was ask people to be patient as the ship had not cleared Note we were the only ship in port so the Port Authority could not have been overworked Lots of other general ship conplaints but bottom line is we will never cruise from Boston again nor book a small ship with RC
Ray Niehoff: Cruising out of Boston adds 500 to cruise minimum, due to the price to fly to Boston. Landing taxes are high.
Pest Control Pros Maryland: Enjoyed our cruise on Thanksgiving week had a great time staff if people on board were very friendly love the fact there's a lot to do and a lot of good food with a lot of good porch to visit when we are on our cruise great job Royal Caribbean.
Edward BYRON: Went on Anthem of the Seas in April, one and done. Never cruised before. Food was pretty good, that's about it. Boat constantly rocking until we hit the Bahamas. Bounce off the shower walls, things falling of shelves in bathroom.Shows: We will Rock you, being a Queen fan poor Freddy Mercury is rolling in his grave.Spectra was great for what we seen, stopped halfway through. Boat was rocking. Terry Lavalle extremely talented.The Gift good showComedy Matt Yee a riot...other than that not worth the money. Casino was constantly closed, cancelled the Coco cay island private cook out every one paid for. Was told by another passenger it was her 5th cruise and has been cancelled every time. They lost my information that I prepaid for everything 3 times. Tried to tell me I had to call my bank from the Ship phone in guest services and not my cell. I think not...most of the staff were friendly except a few. Vendors setting up in the shopping area constantly wanting you to spend money. Should have more activities for adults.The Captain: I felt he should have been in the crowd at the end shaking hands and kissing babies, doing photos etc. Instead about a 15 second speach and disappeared. More feeling like he was get off my ship so more suckers can get on. I have constantly tried contacting RCCL spoke with one or two people. Wrote emails and get no response. Like I said one and done...
Steph Bolcon: Royal Caribbean cruise line is intentionally misleading with trip insurance policy in regard to inclement weather. They tell you that the cruise is reimbursable if cancelled for inclement weather but they do not tell you that it is not for cash back it is for a 75% voucher for a future Cruise.That is just rude and bad business ! Book with a different Cruise Line.
Egon Finn: Anleger von der größten Kreuzfahrtgesellschaft. Boston ist immer eine Reise wert.
Jess Jung: Great staff! Great entertainment! Food is ok. Party boat!
Stephen Chase: World's greatest cruises!!
brittini reitz: Nice enough port. Easiest and cheapest way to get to and from here was with Uber.
Derek Samson: My family took a trip with Royal Caribbean Oasis Of The Seas ship. We had a great time, the weather was great and the cruise was fine. The Staff was helpful and very accommodating but Royal Caribbean dropped the ball at the end. There was a billing error that was discovered during the checkout. The staff recommended that we wait until the Credit Card bill settles then a credit will be posted in 24-48 Hrs. The credit never showed up and the company failed to respond to our written correspondence. Nobody likes to get the runaround or broken promises and that is why I gave them the two stars.
7. Boston Harbor Islands State Park - Boston
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· 1320 reviews
191w Atlantic Ave, Boston, MA 02109
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State government office
8. TNC Division, Department of Public Utilities - Boston
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· 2 reviews
1 South Station, Boston, MA 02110
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fridah natasha: only one woman who picks the phone and she is so rude and disrespectful
Nizami Mammadov: Not answering phones
Javid Sultanov: An organization that does not know what it does. You call them, one woman picks up the phone and begins to be rude and disrespectful. Look at their rating. According to the rating, it is clear that they work not to help, but only to interfere with people !!!
Angel De La Rosa: Don’t waste your time calling. Almost 98% of time they never pick it up
khalid Ajd: They don’t Answer the phone, if they pick up they talk rude like you are asking them for food. This place maybe need new ppl.
VS Sa: Inexistent
Omar Omar: Terrible place no one answer the phone Evan they disconnected you I was waiting my background check to be done since April, they have been working from home and getting paid while other people struggling to pay their own bills.how fair is that ?
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International airport
9. Boston Logan International Airport - Winthrop
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· 8520 reviews
Boston, MA 02128
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Bonface gilbert: was amazing
Brian Kim: Worst airport in my 30 years global traveler.1, I have to wait more than 40 minutes inside the plane after landing. Due to the waiting, I missed my connection flight.2. In US, you have claimed luggage and resend it for domestic flight. Most airports do not require you to send your luggage back and go through security check-in again. However, this airport takes more time the transit time because you have to resend luggage and check yourself in again.3. International flight arrived at E terminal, but my Delta is in A terminal. The distance between the two terminals is very far and there is no such thing as a connecting train.4, wow. Big surprise, while I was waiting for my flight at the gate, I saw a mouse passing under the chairs where people were sitting. oh my god.There will never be a transit in Boston in my life. never !!!
Ed Todd: It's Boston and wasn't too clean, has to be from the volume of travelers who pass thru here every day.
cm lee: good
Shankar Meganatha: Easy arrival with clean terminal. Ride App signs were confusing but my Uber driver was helpful and patiently guided me to the right spot.
Min Cheng: B1 Gate is brand new, very chic, and tasteful design.
rong li: The service is very bad , I got the airport shuttle to B , the driver said nothing on C . After to E , then said you have to go back to C then walk to B , almost late make me
BLANK 8142: I had to squeeze the cat myself
Diane Caryl: Very, very big.
Benedict Pewee: It was great 👍
Leon Voskov: Pretty damn efficient and clean. Rideshare pickup area is well organized.
Holly A.: Hate the traffic and prices
Kevin Scott: Bummer short window from internal flight, terminal E to terminal B, we walked it took 18min. Not what I expected, can also catch terminal bus.
Bart Simpson: Great airport. Delta has the best sky club! Their Clam chowder is fantastic 😋
Joao Da Cunha: Every weekend tunnel closes...This is so bad
Wadie Elam: This airport made me wanna kill myself the employees an tsa agents must hate their life because they don’t know how to do there jobs right
Minhong Baik: How do I rate an Airport??
Cory Burch: Flight out of Logan not best experience. Some TSA employees were very friendly, but others were not happy about having to be there. Very short tempered and super aggressive. It's not a good look for Boston. I saw fantastic TSA workers in St. Louis and Wichita, but there seemed to be a lot of confusion in Boston. Lanes were opened, then closed, then opened again. Then they closed a big garage door but continued to filter people across lines. Very disorganized, and by the time you got to the X-ray, the workers were very irritated and mumbling. Not a good experience, but I still do appreciate the work they do.
Leslie Rhaney: Just a transfer flight stop to Tampa Florida.
John Hogan: Every weekend.... Terrible. The Sumner tunnel should be worked on after midnight.
Cody Craig: One of the worst airports I’ve ever been to. Absolutely none of the stores in there open when they are supposed to. Horrible customer service. Just awful. Make sure to fly out or in to a different airport if possible.
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Department of Transportation
10. Massachusetts Department of Transportation - Boston
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· 17 reviews
10 Park Plaza #4160, Boston, MA 02116
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State park
11. Charles River Reservation - Cambridge
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· 509 reviews
1175A Soldiers Field Rd, Boston, MA 02116
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State Department of Transportation
12. MassDOT Highway Operations Center - Boston
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· 5 reviews
50 Trilling Rd, Boston, MA 02210
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Transit stop
13. South Station - Boston
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· 555 reviews
700 Atlantic Ave, Boston, MA 02110
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Car rental agency
14. Dollar Rent A Car - Boston
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· 283 reviews
LOGAN AP, 100 Tomahawk Dr, Boston, MA 02128
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Airline
15. Alaska Airlines - Boston
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· 27 reviews
1 Harborside Dr, Boston, MA 02128
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Car rental agency
16. Hertz - Boston
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· 240 reviews
30 Park Plaza, Boston, MA 02116
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Police department
17. Boston Police Headquarters - Boston
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· 26 reviews
1 Schroeder Plaza, Boston, MA 02120
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Federal government office
18. US Secret Service - Boston
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· 6 reviews
10 Causeway St # 447, Boston, MA 02222
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