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Ski shop
1. Parlor Skis and Snowboards - Boston
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· 20 reviews
175 William F McClellan Hwy, Boston, MA 02128
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Justin Kababik: Fully enjoyed the 2 day build class. Mark, Tyler and company know their stuff and make building skis and enjoyable experience.
Abdul Said: I'm pleased, to share my experience with Parlor Skis. As an IT Services provider. I had the privilege to work with Mark he was very concerned their main Desktop PC failed to turn on. Mark was, very patient & helpful throughout the process. Excellent customer, great communication & smooth transaction. GiniTechs IT Solutions look forward to doing business with you.
Cal Robertie: The best custom skis and amazing service
Terry Dugdale: Highly recommend. Tyler G and Ross O were extremely helpful from start to finish in the design and graphics process.
Tim Picard: Everyone apart of Parlor is awesome. If you’re looking for new skis / snowboard spend the extra money you will not regret it !!!!!! Mark walked me through the whole process over the phone and then showed it to me in person when I picked up my skis. 11/10
Scottx MacKenzie: I'm 61 year old guy with crunchy hips and knees. I can still crank them around OK after I get some fluid in my joints and a dose of Advil. I sat down with Mark to talk about a ski that is a little more playful and responsive for quick turns, and stable when letting them run. He designed a pair for me that I got to try out this morning. Wow! I can pop through quick turns without washing out and they were like railroad tracks on the hard pack on longer, faster turns. And getting to do your own graphics is definitely half the fun. Every old guy and gal who put kids through college deserves a custom pair.
Marc T Lindow: The custom ski class was an incredible experience and highly recommended for any diy type person who loves to ski!
Stephen Zehring: Parlor skis are amazing. I did a demo of most of the major all mountain ski contenders, mantra m5, Brahma, enforcer 93 and 100, stockli stormrider, and the Parlor ski that Mark, Sam, and Sarah made me surpassed them all. They took the time to really understand what I was looking for, built a great ski that had the perfect stiffness progression for me. I am skiing faster, more confidently, and having more fun than I ever have. It is worth the investment. Since Receiving the skis I hit Killington, Deer Valley, and Alta. I had ice and powder and the Parlor skis crushed all of these mountains and conditions! Thank you guys!
Joe Radomski: I recommend their class to anyone looking to get the best skis possible..
Doctorcal “Doctorcal”: The people there are so friendly and they make a great product
Hunter Clooney: Nothing but exceptional service from those guys, I’ll definitely be back!
Vincent Moschella: I would give Mark and the guys at Parlor 10 out of 5 Stars if possible. The skis they made for me is amazing, their customer service is amazing, and the culture is 5 stars. My experience with Parlor thus far has made me a customer for life.If you have the time to check out their events, go for it. You will not be disappointed.
Carley St. Onge: From start to finish making skis with Parlor has been a treat! Loved making the skis and can't wait to try them out! Mark was a great teacher and helper. Great experience to make an amazing product. I have previously used their skis and I'm so pumped to have my own!
Rich Collins: Making my own craft skis in the Parlor class was so much fun. These are great people and are very low key. If you like the idea of developing a locally produced, custom ski - I strongly urge you to join these folks - it’s part social hour, and a little bit of work. Very cool.
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Ski shop
2. The Ski Monster - Appointment Only - Boston
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· 385 reviews
60 Canal St, Boston, MA 02114
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Taniel Chan: I don't often go out of my way to write a review but The Ski Monster experience and team definitely warranted one. I had the chance to work with both Samantha and Andrew and the customer service displayed here is next level. The folks here are clearly well versed in their craft and did not once try to oversell. This team is a special one and I'm happy to say I'll be back often.Congrats to the founders and owners for building such a great company and team!
Joshua Lookshin: I was looking everywhere for a very specific board (Capita DOA in 148cm), but it was sold out everywhere I looked. Finally found one available here and immediately ordered it. Got it for a great deal (20% off) and was pleasantly surprised to find that tax and shipping was included in the posted price; the board was listed for $399, and I paid exactly $399. Also, to add a cherry on top, the board was delivered to me all the way down in Florida 3 days later.I will definitely look here in the future when I need new gear, and, naturally, I have already recommended this shop to my friends!
Jeremy P: Scheduled a same day appointment for new ski boots. Being my first time buying ski boots from just using rentals, I was unsure what to expect during the entire process. Samantha helped me throughout the entire fitting process, answering all the questions I had. Samantha was very friendly and very knowledgeable about the boots she had me try and ensured I was getting boots that fit my feet perfectly and best suited my skiing ability. The added heat mold after deciding on my boots helped make the boots fit so well. During the entire appointment, I did not feel rushed or pressured to buy anything. Such a cool store and awesome customer service that I felt confident in my new ski boots purchase. Highly recommend The Ski Monster!
Mike Girard: The Ski Monster is a gem of a shop and a huge asset to the greater Boston ski and snowboard scene. Super knowledgeable and friendly staff deliver a level of service that I haven’t experienced anywhere else. Plus, you can avoid the parking challenge and leave your car at home - the 2 minute walk to north station makes The Ski Monster surprisingly easy to get to.
Bryn Dunbar: I went to Ski Monster last year (2022) to buy skis and boots. The staff was very kind and knowledgeable, and it was an overall great experience. I got my skis tuned this year (2023), and everything went seamlessly and as expected. Would recommend!
Yitian Peng: ski tuning was super rushed, agreed to remove rust on edges but didn't happen. edge work was a disaster, not to mention the price. I had to go to another place afterwards. I would never go back for service again. specially when you have to book 10-20 days ahead for such a half-axx job.boot store used to be great, i have not had recent experience there, thus 3 starts.
Panda Man: Good service, staffs were so helpful,will definitely come back
Colleen Clare-Coen: I can't say enough nice things about this place! It was recommended to me from someone I met skiing @ Sugarloaf. They are a bunch of young kids that run it and they make it so fun. I highly recommend working with Tate. She was fabulous and helped me make the best decision for my investment is a beautiful high quality outfit for my trip to Utah! You can't go wrong. They have the best designer lines and also have have middle of the road lines too. I love my outfit and will be sending family and friends to their business. I'll be back for sure!!
Theodore Lund: My wife was fitted for boots by Dylan who took the time to understand her foot issues, explain what he thought would help her, identified several pairs of boots that could relieve the pain and numbness in her foot and was very patient through the whole process. Highly recommend his services.
Jim Rose: I had a bad experience with ski/boot fitting and would recommend people to go elsewhere (REI). I wear a size 12 sometimes 12.5 sneaker and was sold a pair of 28.5 boots, being told they just needed to break in. After 10 or so trips to the mountain my feet were still in pain. I went to get a second opinion at a different store, and they were shocked that I was fitted for a 28.5 and not a 29.5, which is what I ended up going with and is a much better fit. As an intermediate I also was sold skis that after doing some research are more geared towards experts. I don't think anyone working here meant to do anything wrong, and it's a cool store, but at the end of the day I wasted hundreds of dollars because someone didn't do their job properly. Won't be returning here again, and the appointment only aspect is also a negative.
Jay Block: Tate and Dylan: The most fun I've ever had spending $1,300 last year and $1200 again today - (February 23, 2023). Today it was Tate. She made it an extraordinary “experience.” A ton of fun, very educational, and… I walked out with everything I need to stay warm and dry after 30 years of using the same 2- piece, throwback Phonix ski suit! :-)Then last year, after taking a few years off from skiing, that 69 year old New Englander, decided to get back into it, and purchased new boots, skis, bindings and poles. Dylan - one of the owners - provided personalized expertise to custom fit me into the right equipment (and it was performed “beyond” my high expectations).I've been skiing all my life - been to hundreds of ski shops worldwide. None, not even the best out west or in the Alps, compare to The Ski Monster for quality, service, selection, and price. Kudos.
William Cary: This place is awesome. Online ordering is a breeze. Ordered something I didn't need last year and messaged them; on the same day they managed to stop the order from going out! Shipping is ridiculously fast, and return process/policy is amazing. Everyone at the Ski Monster is the best, and their selection is amazing! 12/10, will definitely buy from again.
DrPrang Dentist (prang_piyarat): Very recommended
Margo Lee: Gekas in the basement gave me the best tune up I’ve had in years!!
Sam Lloyd: I’ve been to a ton of shops around the country and have always left feeling a bit let down. This is the first shop I’ve been to that has the selection I’ve always wanted to see. The appointment I had meant that I wasn’t rushed and had time to talk to an experienced and thoughtful employee. I was never told what I wanted but had a conversation about it. I couldn’t recommend it more.
Leslie Abascal: Visiting from out of town and we were recommended to come here but no one told us it was by appointment only. Only needed a face covering mask which it would have taken all of 5 minutes. Said an appt would be available in about an hour. When asked for recommendations- none were given. Very disappointed. Staff in front were not helpful and kind of rude
Amanda Cusack: Luc was incredible! Helped fit me into some new ski boots, pick out new bindings and had my skis ready to go within 20 minutes. Love this shop, would highly recommend.
MrXRAYKAT: Dude…WHAT AN EXPERIENCE. I’ve been skiing for 15+ years and have had 3-4 pairs of boots and I was always in pain constantly, I got used to it but knew it wasn’t right. Andrew(who is absolutely incredible) showed me that my feet were slightly wider with a mild arch. Also sized between 26.5-27.5 which puts me in a weird spot. We sized down and found a wider fitting boot and for once I felt no pain or discomfort. Can’t wait to use these boots tomorrow, I’m 100% confident that I will have no issues with these new boots.Drove almost an hour to this shop and I’ll continue to keep driving that hour because the customer service is absolutely top notch. Haven’t seen anything like that in my area.
Sam Cuddy: The appointment only thing is not necessary anymore. I understand during Covid things were a little different, but that is no longer the case. I also understand maybe having appointments for just boots and skis, but there is absolutely no reason why I shouldn’t be able to walk in and buy helmets, gloves, goggles and so on. I had a gift card here that I was going to use to buy a helmet, and I also needed boots and a pair of gloves so I was just going to do all my shopping there. I booked an appointment online that I thought was for the 21st and then when I got there they said it was on the 28th. I admit It’s totally possible I made a mistake, but I’m pretty sure I selected the 21st since the 28th is the day I’m flying out to my ski trip. Anyways, they told me everyone was busy fitting boots so I would have to make a new appointment for that, and the only boots appt available I would be able to make over the next week was the night before I fly out. I then asked if I could walk 10 feet to the helmet section a buy one and they told me no and that I would have to make another appointment for that as well, even though there were two girls sitting at the front desk doing a job that should be very easy for one person to handle. one of them could have easily walked with me to pick one out but still the answer was no. Looked to me there were about 5 customers in the store and 7 staff members. I was going to spend $1000+ at this store, but instead I’m not spending anything, and also got a refund for the gift certificate I had. I will not be shopping at this store, I genuinely don’t know how they’re still in business. I can only imagine how much money they’re missing out on.
Michele Casavant: I bought the the Thermic heaters. I was not shown how to use them. Missing from the package was the charging cable. Then a usb converter plug was not provided either.
Alexander Bakos: Awesome service! One of the owners shouldn’t laugh. Highly recommend!
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Ski shop
3. REI - Boston
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· 318 reviews
401 Park Dr Ste 103, Boston, MA 02215, United States
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Adam Barney: Great store. Wonderful staff and products and being a coop makes it even more special.They also will validate parking 😎
V M: Really love REI in general. And I’m happy one is here in Fenway. The workers at this location are very helpful and friendly. I shop here maybe twice a month.My only critique is I wish they had more products in store. Given the in-store inventory, I find myself buying online a lot. That means I am guessing a size, which is not ideal.
Stephen Craft: Awesome store, especially the bike shop
Traveler: There are better urban REIs.2023: Parking now $10. Don't order here for pickup.From 2019:Online order pickup is frustrating as you have to pay for parking, even just to pick up an item. There is not short term parking whatsoever. Validated parking is $5 up to an hour, $8 up to 2 hours.Be warned, the garage clearance is quite low.
Marc Shafer: I have been looking for a specific pair of Burton Infinium Oven Gloves, and I had taken to calling Burton stores around America. The folks at the Boston store knew exactly what I wanted and knew they had one pair in stock. They took my order and shipped my gloves that day. Fabulous customer service...I am so appreciative.
Becky Lynch: I was looking for new boots and the staff was very friendly. They asked if I needed help and had good recommendations. Staff at register was nice too. Definitely take the T or walk. There is no parking.
Sofia Theodorou: Worse place ever do not even think to biy anything from them. They will try to sell you a membership and say they give you bonus card but they will miss to say it expires. They have zero customer service. I paid 90$ for shoes that would cost 50$ and did not even have money for this expense. I explained my concerns to the workers but she still managed to extract me 90$. Unethical pieces of animals.
Roosevelt Jefferson II: The staff was very friendly and helpful. Love coming to this store.
Daniel Harlow: This was a great REI, and the people who work there do a great job, but the parking lot was closed for construction and the streets nearby are always full so it is now essentially impossible to park. This is a pity, as we now have to go to a different location.
James Fiala: Love REI
Laura Shanks: I am absolutely disgusted with the management and staff of this store. Several staff members recently petitioned to have a DISABLED MILITARY VETERAN FIRED from this store location because they were UNCOMFORTABLE with his DISABILITY. Rather than supervisors having a conversation with all staff to address the solution they took the easy way out and fired him. This location is currently under investigation by Disability Rights Massachusetts. Please boycott.
Jason Courtemanche: Great selection
Kapil Ashok Hariyani: Best outdoor store with outstanding 👏 customers care store in entire AMERICA CONTINENT
robyn b: Great store but you have to get the building to rid of the parking attendant outside.Had to quickly drop off daughter to get a sensor removed which was left on and he was scary abusive and upsetting.
Rian Dalton: Frequent customer to this REI, due to their consistently great and friendly service!
I-y H: I am really disappointed in this place. their bike shop staff installed my pedals without the m4 pedal pins. Not sure if this is due to lack of professionalism or they divided to keep my pins. really upsetting experience here.......
Brent Lowry: Still giving a five-star rating even though I could not find lightweight waterproof tarps.
Liv Burns: Got the best service today from the bike shop – I'd purchased a gravel bike over a month ago and was having trouble shifting gears due to some finicky cable tension. The guy who worked on my bike with me went above & beyond, and worked super fast to get me back on the road.
Paul G: This site seems smaller than a normal store, though still well stocked.Two stars though since this location is in a building with $10 validated parking. REI could've done better. If you don't mind the parking or can walk there, it's not bad.
Austin Coffin: Great outdoor store in downtown Boston. Awesome selection of hiking, biking, and boating supplies and a huge selection of clothing. Parking is $10 with validation.
Jesse Kennedy: Staff is always so friendly and helpful.
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Sporting goods store
4. Skis Snowboards Life - Boston
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· 0 reviews
155 Friend St, Boston, MA 02114
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Sporting goods store
5. Burton Boston Flagship Store - Boston
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· 24 reviews
337 Newbury St, Boston, MA 02115
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Ugo Marceau: I walked in looking for replacement parts on a Burton snowboard binding that had broken.They found a better part than I originally had, and gave me both left & right parts to replace for free under warranty. Great crew at this flagship store and I would go back anytime. Thanks for the help guys, I appreciate it!
Paul O'Connell: Came in to get my boots warrantied, which they serviced and I’m very grateful for. I said thank you and was very nice the whole time. But the guy who fixed my boots was pretty condescending and rude to me. Seemed to be the norm as the other employees were not shocked in the slightest by his behavior. I’m well aware my boots are old and was prepared to buy boots that day but will be getting vans now!
Brian Koll: Exceptional service from Chris and his crew! He is always happy to help track down product. Great communication and fast shipping. Thank you!
Kayla Shields: Had a fun and knowledgeable experience there. Pat was very sweet and guided me in making a great purchase. Good energy makes for a great atmosphere. Thank you!!!!
Simon Barrow: Awesome shop, great gear and cool people who are happy to chat
Jay: Place is wicked cool, everyones happy to help. Burton best BBB’s around. BBB=boots,board&bindingsAmy hooked me up with some fresh gear for this upcoming season!! 🤙🏻
Ahmed Kamal: Incredibly helpful staff, and of course Burton has great equipment as usual
Lauren Tamposi: Huge THANK YOU to Amy, Stephan, and Chase for helping me out over the weekend. Burton gear is top notch as is their staff at this location. They're knowledgeable, friendly, and got me psyched on the new board I picked up. Looking forward to my next visit!
Oyun-Erdene Altan-Ochir: If you buying burton board, makesure you buy the burton binding. Cuz other brands bindings mostly dont fit in it unless its ets style.
Payton Blynn: Steve has helped me for the last 2 years now on mine and my girlfriends snowboards set up and I couldn’t be happier every year. Thank you so much to Steve for his great knowledge and desire to help. He is so helpful and guides me right through everything to the best choices for my girlfriend and I. We keep coming back because of him! Big shoutout to Amy also for the input on my girlfriends boards. Two amazing people that truly care about their customers and know Burton inside and out. Thank you Steve and Amy!
Kyle W: I brought a burton hat I bought from another retailer in to see if they could do anything about a warranty and they were really helpful and took care of it. Great selection of Burton stuff and really helpful employees. Highly recommend if you need anything snowboard related to go here.
Gregory O'Neill: The team here made my shopping experience very enjoyable. Evan was extremely attentive. He went above and beyond to understand what I was looking for and quickly set me up with the right gear. THANK YOU Evan!!
Joseph Cho: Limits the amount of people in the store and staff are very helpful. Small but great store.
Elouan .LC: Those guys are so nice, real OG’s
Adam Gazzola: Major shout out to Chris at Boston's flagship store... made it painless and seamless.. and kept the stoke alive
Brittany Kiselak: Amy, Victor, and Sponge really helped my husband and I get set up for a great season. Not only were they patient and kind, but they helped me surprise my husband with a new Flying V. 10/10 would recommend seeing them for all of your boarding needs!
Chandara Eang: Shout out to victor for setting me up right
Qi Luo: 非常好。
ONEANDONLY: Barely open and it came up as a skate shop on Google maps 😂
John Smith: Very helpful staff
Adam Yellin: Parking can be a pain but the folks in the store are friendly and knowledgeable. Ride on Jake!
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Ski shop
6. Boston Ski + Tennis - Newton
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· 152 reviews
153 Needham St, Newton, MA 02464
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Yan Li: Shawn was incredibly professional and patient with my boot fitting there. It’s my first pair of ski boots and I had his undeniably devoted attention and time to find my true fit. He explained everything about ski boots thoroughly in the meantime. This is one of the rare moments you’d feel faithful again about situations where you have to spend quite some money but relying on other people’s expertise. This place is where you look for honest recommendations. I’m only writing this because Shawn’s hard work truly deserves a shoutout here.
Denys, Dave, Lilly, Nathan, And Elizabeth Caplan: Never again. Sheer chaos! Rented ski and snowboard equipment for my teens and 10yr old. It was an overwhelming hassle, a lot of confusion, very crowded, we had an appointment but still a lot of waiting, some of the young employees didn’t really know what they were doing. One of my teens never got her skis. We rented the boots, the skis were supposed to come a few days later. We got a call that the skis were in, when we showed up they were not there. No one seemed to know what was going on. We gave up on her skis and rented at the ski resort. Only positive thing I can say is that the employees were very nice and polite.
BJKlaas: Absolutely superb experience. I went from hardly being able to ski one weekend because of the pain in both feet to skiing 46k vertical feet the next weekend with no pain. Sean's attention to detail was impressive. He put in a footbed in my existing boots (not bought there) and did some boot work and I got my boots back in just over 24 hours. I was shocked that I had no pain and never felt better in any boot! I was highly skeptical that anything would work before my appointment given how much pain I had been in that week, so I just can't boast enough about my great experience. Thanks Sean!
Jerónimo Ayesta: They really do not want to help you. I’d choose anywhere else in the Boston area.
Emilio Spadola: A HUGE thank you to Ryan Cook for the superb boot fitting.You've transformed skiing for me from a blister-filled ordeal to the enjoyable sport I remember from my 20s. Thank you!Some specifics:1) Ryan's an experienced teacher and it shows. Before starting, he explained the overall aim and process of the fitting very clearly. Given the cost of new boots, I obviously wanted to get the fitting right, and I got that. More than that I got a lesson in boot fitting, so when my 13 year old needed new boots mid season, I knew how to find him used boots that fit very well.2) The fitting is multi step but because Ryan explained things beforehand, I knew what to expect and what i should be looking for, so I felt like I was making a solid and informed choice at each point rather than wavering or having to flip a mental coin. (Having skied more than ever this season, I clearly did.)3) I really wanted my feet not to hurt, and the shop offers some extra-cost options, heat-molded liners, etc., which I was planning to buy. Based on on my feet and the fitting, though, Ryan thought I'd be fine without it, and i have. So that saved me some $$.All in all, a great experience and product --and I convinced my wife to treat herself to a fitting next seasonThanks again, Ryan!
James Catalano: I needed goggles to go skiing last min and could not get the ones that I wanted online. On my way out of Boston, I took a chance and stopped at this store. I had such a lovely experience with the women who helped me pick out a new pair of goggles. Unfortunately, I did not catch her name but she was extremely knowledgeable of all the different brands/price points. I can not speak highly enough of how helpful she was. Thank you again!
Kate Qadir: Ryan helped me fit my existing boots and was great. Couldn’t recommend this place enough
Demi Marie: I rented boards for the season and they were very helpful.
Daniel Mirabito: Very knowledgeable staff for boot fitting. I worked with Ryan Cook boot fitter, for original boot buy and follow up fit adjustments I needed.
brian rae: This store pops up when you search for snowboard shops, but they do not sell snowboards. Drove all the way out there and they where not apolegetic at all.
gina Allen: Fantastic experience and well worth the time and money. The manager, Garrett,was helpful, knowledgeable and courteous. He recommended my husband work with a boot customizing expert which was spot on. My husband loves the fit and is now skiing painlessly. I would recommend BS&T to anyone who Skis and/or plays Tennis because of our flawless experience.
Jordan Hakes: I came here for seasonal ski rentals and couldn't be happier with the service I received. The staff is knowledgeable and friendly.
Miguel Morillo: Worst experience ever on the Newtown store by the young sky rental guys.Very disrespectful and very unprofessional because we don't have an appoiment when we just wanted to understand how the overal rental process works. Yes, we are newbies and first time customers (and possible the last one)If you don't want to even reply your clients questions just close the store and we will find other alternatives to expend our money.
Juewei Dong: It’s mixed feelings going into this shop. They have exellent boot fitters, I bought my pair of ski boots here, the boot fitter was very helpful although my small feet was a bit challenging to fit and the boot fitter was very patient and ask me a lot of questions making sure I was comfortable with it, I was satisfied with it.The front desk and tune shop was a different story. I was told by the boot fitter that I’ll have a discount on adjusting the bindings since I got my boots new here. Today I went into the store, the guy took my boots and skis at the tune shop was disinterested in my questions regarding the discount, turned me to the front desk. Alright I guess it’s another case of ‘I don’t care that much cuz I didn’t take your order’. He took my skis, laying it against the edge of the desk, letting it to rub against the desk while it certainly wanted to fall. And whenever that happens every 3 seconds, he’d just quickly push it back with one hand, like playing a balancing game with it when there are a lot of racks to put on the skis just right behind him.I turned to the front desk asking questions about the discount, the staff didn’t know that but was nice enough to ask other employees. However,she then got back to me telling me to pay it without any explanations, letting you feel unwelcome.By the way, it would take 2 weeks to do a basic cleanup and adjustment. I’ve done it in other shops that will finish it within just 3-4 days.I would not try to save a bit of driving time and do my tuning here in the future. Ski monsters is doing much better than this shop.
Mark Fraga: Can’t say enough good things about this place. The staff know their stuff, they are passionate about skiing and they are great at working with mortals like me (not an expert skier) to set me up with the right gear to maximize my joy on the slopes. From Jack who helped me pick out skis to Rick who fitted me with boots and everybody else I have met, the team are personable and dedicated to helping us customers. I’ve had the same experience in past years when renting and buying skis for my kids - that’s why we keep going back!
Mirkamran Abdullayev: I have been renting my ski equipment from them for years. Recently I had my custom boot fitting and ski selection and once again I realized how good this place is. My boot fitter Shaun was super helpful and very professional. I recommend this place to everyone.
JChockey22 (JChockey22): This place is amazing for Ski boot fitting .. I was just adrift trying to find my new pair of boots multiple shops etc .. Then I was told to come here at first I felt guilty for "cheating" on my regular shop but once I got there and and sat on there boot fitting throne I realized why this place was recommended .. Rick really was amazing measuring my feet and then put me in perfect boot for my foot I learned my feet were a lot different shape and size wise than what I had come to believe ... once I had my boot then Ryan took over and adjusted made my foot beds and did the final fitting .. (Ryan is boot fitting Jesus IMO ) so if you are needing a new pair or looking to get your 1st pair go to Boston Ski and Tennis you will be amazed at there work !
Rob McCarthy: Great staff, annual. Leases are a deal for kids skis.
Alireza Nezhad: I participate in store tennis racquet demo program. After trying few racquets, I finally made my mind to buy one of them. I went to store to order the racquet. The person in tennis section was not up to the job. Seems not familiar with policies of demo program. e.g. when he gave me the final quote, he initially did not subtract $ 30 for participating in demo program. I expect more from local store. Disappointing experience !Follow up:Stephanie, manger of tennis section, called me to express her apologies for what happened. She kindly help me to order the new racquet and even offer to do free stringing. Excited to see the new racquet !! Thank you.
Nicolas: Perfect to buy tennis rackets. You can try them out.
Arhan S. Ertan (Arhanious): great tennis equipment and trial plans...
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Sportswear store
7. Helly Hansen - Boston
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· 16 reviews
85 Pier 4 Blvd., Boston, MA 02210, United States
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Mike Harrell: Shop attendant Dave was awesome!
Harry Logan: Dave was awesome!
Aytac Sezgi: We had a great experience here and David helped us with all of our needs.
Red Pill Blue Pill: David was very attentive and helped me pick out a new jacket. He explained the warranty and return process as well as pointing me to Google to leave a review. Hard to find good workers in this economy, but you have one here.
Tommy Rossi: Bad customer service and horrible smell. I took my sister to the Seaport to help her shop for a ski jacket and had put one on hold for myself. The store smelled horrible and the one person working (who was browsing the internet) was cold and unhelpful. Both of us were looking to buy that day and decided to hold off because he was rude. I would not recommend making a trip to this store. This is my first experience in a HH as I normally wear Arcteryx and will likely not be back.
Luis Medeiros: The workers are very friendly and polite. I love there clothes it's strong during the cold nights and day time
Joe Sinopoli: The best outdoor gear!!
Derek Straub: Great store/gear and the workers there are extremely helpful.
Luis Cruz: Excelente
Chelsea Messinger: Amazing customer service! The woman helping me was so patient and had great advice. She even called a non HH store to check on stock for me. Highly recommend.
Ryan Murphy: Great company and great staff!
Mango Tango: Phenomenal staff, phenomenal quality. Never a disappointment!
banthab0mb: Amazing sailing gear
Jad C: Great products and great staff
Cameron Tylek: This store has the best manager! She is very personable and helpful.Over the phone I asked about exchanging an online order for a jacket that was only available in her store. She put the jacket aside with my name on it and exchanged it for me 9 days later when i finally could make it into the store.Great service.
Person N Cary: Brand has forever made high quality clothes that do what they are supposed to do. Discovered this store while walking around seaport... the customer service was amazing. Not only very personable people, but made really good recommendations on what to get and in sizing. Thank you.
KIM HOY: Great products! Poor service. Came in this past Sunday morning and upon arrival my dog and I were warmly greeted. Unfortunately the other associate was not as friendly and when I began asking about their online portal there was no inquiry about the products I wanted. Not even an attempt to convert me to an in store purchase.
Jennifer Herren: This store has excellent customer service!! We were visiting from our of town and the staff were very friendly and personable. Fast forward 3 months later, my husband and I were trying to redeem our free passes and we lost our receipt. I called and asked if they could locate it in there system and the gal took down all my info. The next day Kirstyn emailed me with the receipt and she even remembered us coming in! I highly recommend this store!
Andrew Clark: Bri always helps me find exactly what I want. So helpful and insightful, great experience every time I come in!
Amanda Collins: Great selection, but what is better is the people. Kirstyn Kruse is the best!
George Barton: I just came from one of the best in-store customer service experiences! My zipper broke on an old HH ski jacket and I went in to see if they could fix it. With a ski trip in a few days and a 6-8 week lead time to repair it, the store associates went above and beyond and replaced the jacket for me. They were kind, helpful, and did what they thought was the best thing to do for a customer...and it worked! I will be a lifelong customer. Thank you to this seaport staff.
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Ski shop
8. Country Ski & Sport Inc. - Westwood
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· 58 reviews
335 Providence Hwy, Westwood, MA 02090
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9. Country Ski & Sport Inc. - Quincy
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· 62 reviews
161 Quincy Ave, Quincy, MA 02169
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Ron H: Got fitted for new Nordica Boots & K2 skis. Had a Great Day of skiing with new gear- no issues. Great Customer Service!
Brendan Walters: Awful experience.Went to shop for a new pair of boots. Had the fitting, etc and was more or less coerced into a pair that I was told were perfect for my feet. Though they felt too tight, the guy said "his cousin was a world cup skier" or some patronizing nonsense that should have been a red flag. They told me that they would work with me to get everything perfect and offered complete assurance.Long story short, I couldn't ski for more than 20 minutes in those boots without absolutely crippling foot pain. I wore them for an hour. After returning home from Vermont I went back into the shop and patiently explained the situation. And they basically told me that they couldn't help me at all.Obviously I'll never shop here again because I have zero trust in this business.You're better off waiting until you get up to the mountain and dealing with the local ski shops there. These guys are garbage.
Briana Betts: whoever helped me today was great! he knew everything and was patient with explaining why each boot and binding fits what i needed
IfReborn: Highly recommend Worked with chip great boot fitter knows how to fit a boot and will work with you to get you into the right boot and it working for you with out any pressure. thank you.
Michelle Almeida: Rent or buy, your ski equipment here. Staff is passionate and knowledgeable about what you need to have a safe and enjoyable ski trip.
Daniel Michaels: Five stars for being nice and extremely patient with my family.
Brad Brezinski: Jay was amazing to deal with - we ordered a rooftop box for our car in the off season and he came in especially to help us install it on our SUV. He was super friendly and helpful. Highly recommended!
Lilianna: Amazing selection and very helpful staff! We were looking for ski gear for so long and we’re so happy we’ve decided to give the Country Ski & Sport a shot. They had everything we needed and their ski clothing is gorgeous! Lots of sizes/brands and lot to choose from. We’ll definitely be back for some more equipment.
Jake Bohenko: Bought a full set of gear (skis, bindings, boots) here and they were helpful throughout. Brought my girlfriend back to get her own set soon after.
Will Buckley: The staff here is very professional and knowledgeable. The selection is vast and you can always find somethings in your size.
neal gilbert: Great service, knowledgeable staff. Been going going there for years !
Christopher Kline: This store is great, with helpful and knowledgable staff. They have saved me twice! The first time they helped me find ski boots that would work around my particular foot issues so that I didn't have any more pain. The second time, I had all our stuff loaded into our 10-year old Yakima car-top Skybox when the locks failed to open any more. It was an hour before we were supposed to leave on a week-long camping trip and I went to the store to buy a new one. Before selling me one, Chip Cook (I think he's the manager) told me they wanted to try and get the box open before I spent all that money on a new one-- he and another employee spent over an hour trying to fix the issue. In the end we couldn't do it and we had to cut open the box, but he gave me all the information I needed to make a warranty claim and Yakima paid for it, no questions asked. I really can't say enough about how helpful the folks at this store are.
Ethan Mayo: Great place with lots of options and smart friendly people to help you.
George Zingus: These guys know their stuff! If you are unsure about which skis or boots are best for you they will help you make the right decision!
M: Incredibly knowledgeable, friendly, thoughtful, and enthusiastic staff that love the sport and want to help others enjoy it too. They've helped me and several friends with gear and tuneups over the years and will do free boot adjustments.
Dan Ferraro: Great shop! They took the time to fit me for multiple pairs of ski boots until I got the right fit. Knowledgeable, friendly and experienced staff that will get you in the right gear regardless of skill level.
Josh Tucker: Great shop! Small space but big on selection!
Lisa ONeill: i am extremely disappointed in this place.. i have been leasing my sons ski's from them for years. i returned last years lease the other day and they would not return my deposit because I didnt return the lease by October 31st. There was nothing at all wrong with the equipment. . i think its pretty sad that he had to keep a long time customers 100 dollars. i will never lease from them again.
Kaitlyn Seibert: Best staff, fantastic quality. The best of the best!
Tim Davis: Horrible customer service. Rude and condescending. I will NEVER go to this place again.
กินอยู่ อย่างประภา: Very attentive staffs, nice and great adviseGreat Price, best value
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10. Ski & Sport Shack - Stoneham
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· 86 reviews
286 Main St, Stoneham, MA 02180
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John Scriven: Came in last minute to get my skis tuned and they did an excellent job in less than an hour. Very friendly staff too.
Harrison Fish: Great service, love the polish guy
Kevin McCarthy: Excellent ski equipment, prices and service. I shopped around and these guys were the best in all three categories listed above. I am a lifetime customer.
Tyler Austin: This is the best place in the area to get any work done on your skis. They are friendly, helpful, and the tuning work is second to none. Rush service is available & they are happy to do it unlike some other shops. If you are still going to one of the other shops in the area I would give Ski Shack a try, and you can thank me later!
Nick Jacobs: Very nice people! Came for ski sharpening and they knocked $50 off for same day sharpening.
Christian TQ: Great customer service
Devin Bean: They were the absolute best! I came in with a broken binding and they fixed it within 10 minutes and were so nice.
Yappir: Laissez faire aux Polonais!
Evgeny Tokarchuk: Great service and equipment! Thank you
Michael Pugliese: Came here after sun and ski blueballed me and they could not have been more helpful and nice. Break rentals and help. Patrick was great
Austin Cournoyer: Very helpful staff, the manager was very kind and knowledgeable! Definitely going back.
Josh Hwa: Great customer service but their equipment is not made to structure/grind snowboards. Ended up with a concave/not flat base after a full tune and had to have it regrinded elsewhere. I am guessing all good for skis though.
Jeremy Blake-Johnson: Needed to have a snowboard looked at for my girlfriend. Prompt and detailed assessment, and great advice for the next purchase. Awesome staff!
Nick Penta: Me and the boys always get our boards done here before the season. Even got my moms skis done in a quick turn around. Perfect tune up, awesome employees!
Christophe Leroy: We went for a last minute ski season rental. It's too late for this, but not at The Shack:. The staff made every effort to find us the last pair.Well, it might be late for you, but the staff and management here are golden.
Jimmy Hickey: After many different visits to ski shops ranging in CO and MA, Konrad at ski and sport shack was the first to kindly say that he could put my bindings on my skis. It’s wild how quickly other shops can turn you down and change their tone really quickly when you ask them to do something they can’t do, and they know you don’t know a lot. Konrad on the other hand said he could do it and followed through. Understandably, they asked for a lot of time. In the end, they were screwed over because the brand of binding I had, Fritschi, was dragging their feet getting them the jig (a super common thing with this brand). He ended up staying late one night to totally install the bindings with no jig for me so I could have them in time for a trip to Mammoth, CA. He did an absolute impeccable job. He even took the time to walk me through all the ins and outs of the bindings, which I appreciated a lot.For your sake, and their sake, make sure you record your ticket number on maintenance jobs if you drop something off. I didn’t have mine when I called to check in and another worker was towing the line of being rude and refusing to give me an update with a ticket number because of hard it would be to find it in shop. When you go in during peak season, you get why. Just remember to record that number and have it on hand.Great people, great shop. Worth the drive, even if it’s out of your way.
Barbara Lorrayne: Best local ski shop! Very knowledgeable! Great selection of rentals and equipment to buy. They always do an amazing job servicing my equipment! Highly recommend!
Katelyn Kaizer: Awesome service! Their prices were fair and they seem to really care about their customers. Thank you so much!
fabio junior: My girlfriend and I went there to get our bindings set up and they were very fast, knowledgeable, and nice. I’m very happy with their service and will definitely be going back again! Highly recommend them!!
Jake Werth: Very helpful and easy to rent from
Nick Mo: Good service, good deals, fast
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Ski shop
11. REI - Cambridge
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· 16 reviews
181 Morgan Ave 1 1, Cambridge, MA 02141
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Outdoor sports store
12. Arc'teryx Boston - Boston
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· 111 reviews
352 Newbury St, Boston, MA 02115, United States
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13. Sun & Ski Sports - Woburn
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· 86 reviews
406 Washington St, Woburn, MA 01801
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14. Ski Haus - Burlington
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· 154 reviews
1 Wheeler Rd, Burlington, MA 01803
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Outdoor clothing and equipment shop
15. Mountain Warehouse - Boston
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· 17 reviews
13-15 Winter St, Boston, MA 02108, United States
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16. Alps & Meters - Boston
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· 2 reviews
160 Newbury St, Boston, MA 02116
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Ski shop
17. SkiMD. Strictly ski/boot/binding service! Special order ski/boot/binding sales. No rentals/snowboards/XC skis/apparel. - Natick
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· 24 reviews
780 Worcester St, Natick, MA 01760
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Clothing store
18. The North Face Boston - Boston
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· 273 reviews
326 Newbury St, Boston, MA 02115
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Sportswear store
19. Patagonia - Boston
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· 292 reviews
346 Newbury St, Boston, MA 02115, United States
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