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Men's clothing store
1. Jos A. Bank - Boston
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· 63 reviews
84 State St STE S2, Boston, MA 02109
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Rob Goodwin: Very good service
Robert Gagliano: Bought 8 sport and dress shirts on sale - sale said reduction to 17.99, but found many weny through 2nd and 3rd reduction to 12.99 and 4.95 coste about about 96 dollars not over 160 as expected
Miles Baird: The team at Jos A. Bank made my day. I needed a suit at the last minute and they helped put together a set which not only fits well without any tailoring but also looks great.
Keller Dinan: Stores closed today. Pipes burst and flooded the store. Call to see when open again. Found out the hard way.
Fábio ZontaKovalski: terrible attendance! Attendant who wears a beard, or was too lazy or thought I didn't have the money to pay !!!!
Ziaul I: I bought a suit last Saturday for a wedding today. I think the guys name was Jay and his help was much appreciated. The suit fits like a glove, I’ll definitely be back for more suits!
Naydelin Vaquerano: Lugar muy cómodo para comprar, buena atención y la ropa de muy muy buena calidad.
Carlos: The team at the Boston location came in clutch. I was fitted for a tux two weeks ago and needed to pick it up in Atlanta GA for the National Black Arts Festival Gala. Let me say the fitment was on point and the service was quick and efficient . Thank you guys as there was no room for error here. You made this happen and all my friends and colleagues were impressed. ( In the picture I’m second to left)
Andrew McWilliams: Have been here multiple times within the past year and have worked with Jay each time. He is super knowledgeable and has helped me in a pinch in the past. Honestly, I don't work with anyone else but him when I go in now. He deserves a raise at the least...
Epicsauce 46: Was a huge mess trying to get a rental suit had to use a different store instead.
Ravn Skog: After a long day of shopping and not finding what I wanted, I came here and ended up leaving very happy! Well stocked and the employees were very attentive and helpful, it was a breath of fresh air.The tailor gave honest feedback on the styles I chose and the store associate today (7/23 - James? Jason?) Was super helpful and polite.Will come back for future needs just because of today, honestly.
Charles Hicks: Excellent Mens clothing shop, and great sales
Thomas Merchel: Real bad experience at the Boston and Burlington stores. They messed up our suit rentals 3 months before the wedding. The guy at the Boston location was disheveled/homeless looking and the other lady was useless. Please go to men's wearhouse and save yourself the headache and wasting people's time.
Sam S: AVOID THIS PLACE. Bought 2 suits and a week before the wedding, they screwed up the tailoring. The manager tried to tell me because they used cheap centralized tailors in GA and sometime "things turn bad"!!!! They lied to me and ruined my wedding plans and wasted my time.I been a customer for over 6 years and I will never go back again. Worst customer service ever, and they had the guts to keep my money.
Brian Cusack: Pleasant staff...limited selection
Aaron Salcedo: I spent north of $1,000+ here, and my main take away is that the staff is either uninformative, unmotivated, or semi-passive aggressive. It makes one feel like needing assistance or asking questions annoys them.
Kit Parker: There's no place to park here but I came in there and they got me in and out with exactly what I needed in less than 5 minutes. And I was buying three clothing items.
d wray: Loved the store.
Jesse Messmer: Great help with fitting and service generally
Joseph Herrin: They did not have what I needed, but very nice staff.
Mia Jones: Super friendly and helpful staff
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Men's clothing store
2. Macy's - Boston
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· 5727 reviews
450 Washington St, Boston, MA 02111
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Heidy Baret: Nice
Ajay Lokhande: Good experience of shopping, huge variety of all items
Emily Rose: Clean but it looked more like a discount store on the second floor. Didn't feel like macys
Abhijeet Bhandari: Easily accessible from the T. Parking can be a concern though.
dada maisha: Disorganised and no staff to help. Why are the stores understaffed
Petunia: This should be the place with the best price,many discounts and few people. The experience is very good
Kelly Chamblee: Friendly and helpful
Nimish Bendre: Great store and sweet staff!!!!
Veska Minkova: Голям магазин от известната верига.Много добре зареден с качествени стоки ,разнообразие от артикули за всеки вкус.Има и изгодни разпродажби
Christine Vargas: Very pleased with the associated talk to me with my purchase as well as finding quality and good price items
Rico Schiekel: Huge selection and decent prices. 👍
PJ Dias: Had an amazing time being helped by Peter in the watches Department. Knowledgeable, friendly, and attentive, will definitely be back to get another Citizens watch.
Kelvin: Bought cologne, sales associate very helpful (could have included more samples). Store was a little mucky, could use some attention to detail.
Samin Pro: The workers were nice and they had decent stuff.
Sidney Fernández de Castro Tudela: you'll always find something you must buy, and what you're looking for.
David Paula: Upscale shopping at Macy's however great designer clothing can be found on a particular sale's rack, especially for ladies and a few things for men.
Gary Perry: I wish I could give 0 stars. The men’s restroom was the worst. Absolutely disgusting. Almost unusable.
Seth M: It's just a department store whose prices have gone up dramatically but their quality has not.
Katherine Horn: I looked online before I went shopping sat Macy's. I'm glad I did. I was easily able to find a nice Calvin Klein suit for an event. The prices are very reasonable here. There is limited help----that is why prices are low and why it was useful to figure out what I wanted before I entered the store. The woman who helped with with shoes was friendly and quick.
Giuseppe Tamilia: Grandi brand ma ottimi prezzi
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Men's clothing store
3. BOSS Store - Boston
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· 40 reviews
100 Huntington Ave Ste #A015, Boston, MA 02116
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Anthimos Michael: Just go somewhere else if you are looking for a suit.
Ojaswini Bakshi: Don't buy suits here if you need alterationWe wanted a suit and bought a set worth $920 dollars from Hugo Boss at Copley-Boston. They didn't have the pants in the size we needed so we tried another style. The pants of the correct size, they promised, would be shipped in. Both suit and pant needed alteration. We were supposed to pick it up after 1 week. We called and they said the tailor never delivered. We showed up the next day, again no show. We showed up the third day and we were made to go up to a third party tailor: who told us she got the suit the day before and needed some time. The measurements the Hugo Boss folks took were wrong. She needed to do some more work on the suit to fit it. We ended up spending 3.5 hours at the tailor's place. The pants that Hugo Boss gave her were also a size smaller. We had to travel on the last day and we had no choice but to take what we had.
Simon Milne: Very very rude staf..... spend your money elsewhere.. something out of pretty woman
José Luis Reyes Kapoudjiàn: In reference to the boutique they have at Copley Place.I got a suit from them, and they are super helpful and patient. I, unfortunately, did not need to keep the suit, I hadn't worn it yet, so I took it back and they refunded me with no problem. They knew how to help me with this. I ended up buying a very nice polo and they helped me again. I highly recommend this store.
Paul Gramazio: I needed a zipper repair on an old orange label hoodie I’ve had for years… a favorite! I saw all these reviews and thought they’re not gonna be interested in helping me… well I called, Dunsten was positive in attitude, I was already parked and thought, I’m going in. The man at the door greeted me with a more than friendly manner, helpful actually. He escorted me to the counter where Dunsten and he looked at my sweatshirt together… the doorman came up with an idea, Dunsten implemented it and voila, the hoodie is was repaired. No charge. I was quite happy I went, more happy my hoodie works again!
Crab Cakes: Someone greeted me as I started looking around but he seemed to have his hands tied. I heard so much chattering in the back wonder what that’s all about. Sales floor looked stacked but barely anyone in-store. They only carry the Boss division of Hugo boss.
Dennis Molinari: Choice
Juan Domingo: The worst service possible. I bought a suit and ask for alterations. I received a package from fedex with the suit. The suit had so many wrinkles that i will need to send to the laundry again for ironing. What a disaster of service.!!
Yousuf Mirza: Was extremely surprised to see a disorganised store like this one. The stores in middle east seem to be in a completely different league.
Sherif Gerges: Just bought a suit from here. One employee in particular, Donald, was very helpful in showing me what suits the store had, and very patient and professional in handling my requests. I'm definitely coming back! Thanks Donald!
Shawn Cheng: The man is nice, who helped me pick one wonderful, comfortable jacket. It’s really good experience to shop here!
Velmurugan Rathnam: Best
Daniel Krzysztof: The Best
Elizabeth Schwartz: Find another store. Arrogant staff
Sean Hag: Absolutely terrible experience - I was unfortunately paired with “Donald” who’s got his job all wrong. Usually I don’t bother to write reviews but this experience was so bad that I’m taking the time. Donald is Unpolished, amateurish and quite frankly arrogant. With regards to other comments on the sales guy Xanders behavior; I concur! This is a local culture problem at this store. Clean house at the top; this type of behavior is not worthy of any serious international company and could spread to nearby stores. In fairness, other than Donald and Xander the others seemed professional
RADIZZLE4000: LGBT friendly to the staff, tho Very expensive clothings. Advice: A full time job that pays moooore than $14 if you wanna buy these stuff.
hugo bellini: Muy buen lugar buen asesoramiento
George Wilford: Ok store
Emily Galindo: We loved our experience there. My fiance and I went looking for a wedding suit and Adir helped us find the perfect one. He was very patient with us and gave great advice about fit and colors. I would recommend going there and asking for Adir.
Ethan J.: Adir was incredibly helpful during my visit to the store. He helped picked good styles, color combos and made sure the suit was properly tailored. I’d highly recommend this location to anyone needing expertise for quality clothing.
Jin Lawrence: Never come to this store if you want to have an alteration. Remember that you never want to work with the sales person, Donald Jackson.Here is my experience:Donald is really unhelpful if you want to do an alternation. Frankly speaking, this guy is neither professional nor responsible.1. If you buy a jacket from an online store, This guy is going to charge you 40 dollars for a simple alternation without asking you anything. But a professional salesperson should ask where this jacket comes from. In fact, if it is from an online store, the price is 15.2. At the due date for the alteration. Never expect this guy to contact you himself. Remember to call the store yourself to check if the jacket is ready.It is already one day passed the due date. I called the store, and Donald told me that the jacket is still not ready. The first thing came to my mind is that "why do not you contact me in advance"? A professional salesperson should contact the customers in advance if the store cannot meet the deadline. Otherwise, it is just a waste of time for the customers if they come to the store and hear the bad news.In addition, if you failed to contact the customers. You should admit that this is a fault and apologize. Do not tell the customers "I cannot do anything", just say "sorry". People should be ready to take responsibility but not excuses.
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Men's clothing store
4. Ralph Lauren - Boston
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· 64 reviews
93-95 Newbury St, Boston, MA 02116
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Jemal Fowler: My store
Mark Mazzaferro: Awesome store with stellar customer service. Thank you, Sonia Ibrahim for all your help and your amazing customer centric focus. I truly enjoyed my visit here. This is a beautiful shop!.
Julian Runge: Beautiful store, mixed service. Avoid a gentleman named Hal.
Dustin Shay: Lovely, as always.
Jingle Huang: Women's section on third floor. Most helpful staff.
Karen Baker: professional, friendly, attentive staff. Elegant beautiful clothes. Welcome to the season!
Ahmed Alhosani: الماركة المفضلة
Rodrigo: I have never had a better experience at a store, the decoration is really nice and the customer service is the best I have ever had I was assisted by Victor who was super helpful and nice and really sold me on what I was buying
Natalie Bell: Not a fan of the resort or summer collection but am a major fan of this store for fall/winter. Can spend hours shopping there. Love the ambiance
Jennifer Sobreiro: Return process wasn't as expected due to a holiday gift with no receipt. They should give you the selling price not a made up discounted price. They discounted the return so much that I should've donated the item.
Janak Joshi: Everything here is $200 or $895. Someone's gotta pay the Newbury St rents! I'm not the one paying it :)
Walter Group Real Estate: The RL store on Newbury has been my favorite for many years. We were recently visiting Boston, MA from Sarasota, FL and worked with Hal in the men's department. We did not have a lot of time, but he helped outfit us for my nephew's Dartmouth football game...(great hunter green options! ) It was raining and cold so we Floridians needed warm gear! Hal provided exceptional customer service, we will shop with him virtually in the future, even if we are not in Boston!
Jordi Segalés: Excellent customer service. Beautiful shop.
d wray: Selection was good Clean store Just rude staff. Seemed over worked and stressed.
Hermann Spicker: Incredible selection. 3 floors of pure Ralph Lauren Glory!
Thitipat Poonsornsiri: Great service as always. Best Ralph Lauren store in Boston hands down. They have everything in stock.
Money Shot: Great service
Scott Rule: If you avoid the $125 bandanas, there are some good deals.
Andrea Soruco: What a pleasure to walk in into a higher end store and find such a professional and kind group of employees.. I walked into a similar store in NYC and the reception was NEVER as warm as the store in Boston, kudos to the city...what a great experience, of course we ended up buying clothes, it is a pleasure to be in a well decorated store, with great employees, an array of great quality options.
Martin Luginbühl: Wonderful experience. The sales team was incredibly helpful and accommodating. Hal Beaudette in particular provided me with detailed advice. They were able to make amendments on a piece in less than an hour. I highly recommend a visit there!
Alex Taylor: Polite workers and a great selection. Called ahead for a winter hat, they only had one left, and they were kind enough to hold it for me. Will shop here again.
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Men's clothing store
5. Bonobos - Back Bay - Boston
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· 39 reviews
283 Dartmouth St, Boston, MA 02116, United States
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Aaron Dandy: Nice helpful staff and a nice shop.
G F: Nice men's formal/dress wear. They had a variety of styles, colors, sizes, and fits to try on. Super friendly staff who were helpful but not pushy. Can't wait for my shirts to arrive.
Zachary Marcou: Yvan is a personable and professional sales associate; and was able to pick up on/tolerate my dry, deadpan humor and whimsical demeanor. Yvan educated me and my partner on several measurement/fitting intricacies, and helped me find a wedding outfit that fits my disproportionate body(!) I would hire Yvan in a heartbeat—thank you for your amazing customer service!
Carlos T.: Renata Da Silva was such a great help and really friendly and patient when I went to get fitted in July. Thank you Renata!
Tom Spellman: Very helpful staff. Small area though.
Jakehana1596: I had to get a suit delivered to this location and I couldn't pick it up until the day before the wedding I was going to, and Moises was wonderful in assisting me. He offered me something to drink when I arrived, he steamed the suit while I tried on some other items, and even directed me to a local tailor that they work with to get the pants hemmed! He was very polite and personable and I'm glad I picked my suit up here. The tailor was also very quick and efficient, Daniel over at Raymond Personal Tailor got me in and out within 20 min.
Rob Whitten: Made an appointment. Drove 30 min into Boston. Paid $20 to park in Seaport. Spent 45 min finding the right suit. Drove home and waited. Got delayed for weeks so I couldn’t wear it for the event I bought it for. They just shipped the pants. They canceled the jacket. Why the heck would I want $200 suit pants without the matching jacket?
Quyen “Q” Nguyen: Caroline was awesome! She helped me from A to Z and listened to every concerns I had. Being a skinny 5'2" dude never had I put on an adult shirt that fits me perfectly w/o tailoring before I came to this store. The whole experience was just wonderful! They may not have every design you see online but it is worth visiting to just try things out and receive advice. Now that I found my favorite store I will definitely come back!
Anna Mengdan Dai: Cute stuff but customer service left a lot to be desired. Employee ignored us entirely and didn't even offer to help. There were very few styles / sizes / colors and only single items on the floor so we were super confused how to shop here? Maybe it's a pop up and typically an online store? Did not seem conducive to getting customers to actually buy anything in store.
Michael Brinkofski: Great customer service. Employee spend an hour with me taking their time to ensure I was in the size and clothes I wanted even though it took several tries to get it right. I was very pleased and highly recommend
Jason Hayes: One of the best shopping experiences I've ever had. Aaron was super knowledgeable, helpful, and fun to work with.
Logan Thompson: The main guy in charge, older, slightly heavyset. It’s just plain rude. Talks to customers and his staff like they are beneath him.
Abraham Galindo: I was very impressed with the service! Aaron McNeeley was very perceptive and great in helping me find my fit, some great shirts, and creating a smooth process. He left me confident with my purchase which included three shirts.
Ryan Karg: These guys are crazy good. No better store for formal wear. So knowledgable and helpful.
Adador: Guy showed me around and got me some pants that fit. Kinda pricy stuff but service was good.
Kevin Bonham: Quick and easy. No pressure to buy in person after fitting - they just sent me an email with the things I'd looked at and encouraged me to shop around.
Bob Gregor: Alex was friendly and helpful. Wish they had more in stock for same day shopping, but delivery was fast!
Lance Milbouer: This store is too good to be true. I am ecstatic that I have found a purveyor who cares about the perfect fit, the perfect fabric and the perfect service. I know I sound like an advertisement but these clothes not only complement and enhance my recent weight loss, but fit me like they were genetically designed to know what I am becoming. I've never been happier with a clothing store.
Michael Tarselli: Helpful clothier with trendy, knowledgeable staff.
Evan Moulson: Bonobos sells things (almost) exclusively online, but their guideshops let you try on something before you order it, return something without having to go through a cumbersome online process, and just browse through their excellent selection of clothes. I've never had a bad experience at one, and this was no different: the "ninja" who helped me out was totally understanding of the fact that I had neglected to get a well fitting warm weather suit two days before a wedding (😬) and helped me find something within my price range that looks fantastic. It arrived today, with plenty of time to spare.
Teddy Cleveland: This store is awesome. The people here were really helpful and nice, and the clothes are amazing.
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Men's clothing store
6. Brooks Brothers - Boston
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· 142 reviews
46 Newbury St, Boston, MA 02116, United States
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Jingle Huang: My favorite work clothing store now. Please stock women oxford shirts with similar shade logos or on the hem.
Michael Feinstein: Went here today to buy a suit for my son. They did not have his size in stock. Store has low inventory on many items. Sales person and tailor were very helpful though.
Asher Mayerson: Had the best customer experience I could ever ask for last Sunday. Was able to return an item that another store in another state had put me in a difficult situation on. The kindest staff that just wanted to help!
Will C: Don't Buy From unless you want your suit to arrive 2 days within Event, and enjoy not being able to call their store.TL;DR (Tailoring will take over a month to complete and will finish within 2 days from your event (so best to lie and say your event a week earlier to allow for adjustments). Their phone number does not work so you will always have to physically go to their store rather than call. Suits in-store are marketed-up so best to order on their website online)I went to Brooks Brothers to purchase a suit for a wedding event a month away.Only pro was employee there helped me find a nice suit and I was able to pay for the suit.The rest are cons of the store.For starters, the suit that was purchased in store appeared nice but was definitely overpriced for the quality (the online sale of this suit on their website was cheaper, and to get my refund I would need to purchase the suit online from their website and then cancel the one being tailored physically)Next negative, the suit tailoring took more than a month to finish tailoring. THEY FINISHED 2 DAYS WITHIN THE WEDDING DATE WHEN THEY HAD OVER A MONTH OF TIME. This is not because of busy schedule; this is because Brooks Brothers will move your slot of tailoring to be closest to the date of your expected event so that they would not re adjust / re tailor your suit if they happen to mess up. And even if they had to fix their mistake there would not be enough time to tailor again (this is a morally disgusting)Last their phone service does not work and it is better to get the number of one of the employees there. When you call the number, the line verifies and hangs immediately within 5 seconds (probably auto-set this way). Either this or you have to physically enter store to ask if your suit is ready.
David Logan: Do NOT shop here. Seriously. Spend the extra time to check out the one in Chestnut Hill or hopefully the Assembly Row one will reopen soon. Been a fan of Brooks Brothers for over a decade. I go to them for casual and business wear. We live in the Boston area and this is easily the closest store to us. This is the third time I’ve shopped here and I won’t ever be coming back. The service is terrible. Employees are straight up rude and condescending. Mostly dealt with upstairs in the men’s section. The one employee helping us was rude, slow, and uninterested. I wish we’d just been left alone instead of being “helped.” Saw another customer in the changing room be abandoned by the (condescending) employee who was helping him. The customer had to come out and wander the store looking for the employee who said they’d come back with different sizes and never did. My wife he and he shared a laugh about how ridiculous it all was. Didn’t help the situation that the service seemed (perhaps) to be driven by customers looked. The customer abandoned in the changing room was a young black man in jeans. I’m a young white man who looks even younger than I am and was wearing a t-shirt (a BB one!). My wife saw the same employee who’d abandoned the one customer cheerily helping another customer, this one an older white man in a suit. Who knows what accounts for differences in service—but it wasn’t a good look. Checking out, we tried to use a coupon we’d received from BB in the mail. Wouldn’t be active for a few days so my wife and I debated whether to wait and come back. The cashier literally rolled her eyes as if folks who use a coupon or try to get a deal shouldn’t be shopping there. Sad because BB clothes are still great. But the folks at this store aren’t.
John Dickson: The store has Very poor customer service. The associates have an unprofessional appearance at the Boston Newbury Street store. The men are not wearing suits and do not have a savvy professional understanding of the standard of the community within the locale of the store and the well dressed man. No bathroom for the handicapped and people with urinary medical issues. Told to use Starbucks and that’s what associates are to utilize also. The associates are rude and have unbelievably uncaring remarks. I got the same answer about the plumbing problem every time I went into this store for over a year about the restrooms. It’s unsatisfactory. I had to dash down to the Newbury Hotel formerly The Boston Ritz to use the Men’s room. I was embarrassed. Every time I mentioned a suggestive comment, the response was ok-ok- ok and ok. The associates walked away and I was ignored. Not going to happen again ever. I’m— Not returning ever again to Brooks Brother’s Newbury Street Boston. I have been a Customer since 1991.
Perry Papp: Brooks Brothers has slid so badly in recent years it is so sad. The best traditional clothing store with the best service that I remember has become an example of retail incompetence and indifference. Whoever bought this soon to be dinosaur (Nautica i think?) get your act together FAST!
Mehdi Rizvi: Excellent products
Jialan Zhang: The suits are fine, but the customer service especially the tailoring staff is very unprofessional. The tailor in the store was rude and said things to me very discriminating only because I didn’t choose her to do the tailoring (3 weeks waiting time at least). Also, they forgot to take the locks off from our suits. We had to go back and have them off. It was time wasting, but the staffs in the store were not sorry at all for their mistakes. If you are not in a rush to buy a suit, avoid this place. Expensive clothes with terrible customer service.
Chris: Be careful with their suit department. Don't use the tailor or expect quick and coherent service. I purchased a nice suit in December for my own wedding. The sales person initially told me that the tailoring is included and no extra charge. I came back in a few months to see if there are any tailoring size changes from the measurements initially taken. I came back end of February and after waiting a while, the tailor spent no time and said it was the same but also seemed confused by some of his own stuff he wrote down or forgot to write down. The same sales person then charged me for tailoring since I was getting the legs tapered, okay fine, would of been nice to know that when I first purchased the suit rather then tell me it was included when you knew the legs were being tapered. I paid for tailoring and it was 3 weeks later and supposed to be ready on the 21st Monday which is the earliest the tailor said he could make it ready by. I got no phone call. I called on Monday and they said they would need to get back to me, but no call back. I call back (Tuesday) and the same woman answered and said she forgot to call me back as she got busy the other day. She then tells me that they can't find the suit in the store. I tell her my wedding is in a few days. She then tells me the suit was already marked as picked up by someone, and am I really sure that no one came to pick it up for me? Are you telling me my $1000 suit was lost? Then I call back some hours later and am told there was a mix up and they have found my suit, but needs to confirm with what happened and when I can pick up. Finally the tailor/assistant manager calls me and tells me they have the suit but it was "not in the right place" so they never tailored it. They wil rush it for the next day for Wednesday. I need this for my own wedding so it's unbelievable. The good news is the suit was really nice, but the service at this store with the tailor was bad. They did refund the tailoring fee after due to the circumstances.
Richard Greensted: I love this place. Very friendly staff. Beautiful building, inside and out. Lots of lovely clothes but I was looking for their wonderful men's handkerchiefs, and they were out of stock.
Brandon Sharp: Frankly, the worst consumer service of any retail store I’ve visited in a while. They won’t help you no matter how bad you are trying to buy something.
M1225 Decemberist: Tried to call this particular store on Newbury Street numerous times and dates to ask if they had an item in stock . No one picks up. The store must be closed permanently.
Jared Schultz: This Brooks brothers store should be avoided if you can go to another location. The organization for finding sizes is poor. And the staff cannot be bothered to provide customer service. This store has a sense of pretentiousness in it.
Jonathan Wang: Extremely friendly and helpful staff made the shopping experience seamless.
Amelia Bedelia: My husband and I had a good shopping experience, other than learning that Brooks Brothers is ending its women’s line of clothing. There weren’t many options left for me since they didn’t seem to be restocking any of the womenswear.
Ryan Milgrim: I had a suit tailored here, I figured I would call and ask if it was ready since I had not heard from the store in 5 weeks. Ralph picked up the phone and instantly put the phone on the counter while helping other customers so I had to wait while overhearing their entire checkout conversation. Once this was over I tried to give Ralph my name and ask if my suit was ready, but this proved to long of a task and Ralph again put the phone down to check out more customers. At this point I had been waiting for 15 minutes to ask if they had my suit. Obviously he was too busy to help me so I asked for somebody else. To this, Ralph told me that was not necessary because he was the store's manager, then confirmed he was too busy to help me, and hung up the phone. 30 minutes later I received a call from ralph telling me my suit was ready for pick up by saying "Hey this is the new friend you just made" in a sarcastically rude tone of voice. That was the most unprofessional employee I have ever interacted with in my life, despite the fact that I was picking up a golden fleece suit from their own store.
Venkata Krishnan C: If you want to buy a suit, Brooks brothers has great material and selection. But if you can avoid this location it will save you a lot of trouble. If there is a location that's 6 hours away with the same choices, i would have chosen that over this location. The staff were not very helpful in helping me select a suit. I was not even acknowledged for the first 30 mins and I was invisible to them. And they gave me very little recommendations or suggestions through the process. I had been to the Brooks Brothers at an outlet mall and received great customer service before visiting this store location. They didn't have the size that would fit me and recommended I order something bigger. When they went to order it they got it in the wrong color. Their inefficiency and mistakes cost me a week and 6 hours of driving to and from the store. Having a need to call them for information or help is not something i would wish on my worst enemy. I was trying to track down my suit and see when it would be ready. But after 3 days and 30 attempts of calling them and leaving multiple messages i got no response and no call back.So in short, choose Brooks Brothers but avoid this location. Will save you a lot of time and heart burn and save you some money and time.
Lawrence O'Connor: They’re still the best for quality suits that fit perfectly.
Sheb Shumar: Great store Great price’s especially on Newbury Street and on line
Joe Celusta: More Fashionable, less classic
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7. Suitsupply - Boston
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· 165 reviews
240A Newbury St, Boston, MA 02116
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Juliette Bastarache: Houston was amazing
Simon Pham: Christopher was great, easy and straight to the point.
Bruna P: Daniel Hefetz is the best! He is so knowledgeable about design and fabrics and helped us get the exact look we dreamed of. He is also incredibly patient and gives you the right guidance when we’re inevitably indecisive! Thanks so much again.
Z M: Worst custom shirt shop out there . I got 4 custom shirts done with all the same size cuff and these moronic tailors put different size cuffs on 2 of the 4 shirts. They won’t even acknowledge it even with the photos ! Stay away incompetence at its finest here !
Samuel: High-quality off-the-rack suits, although expect long wait times. The first time I walked in, I did not have an appointment. The staff greeted me quickly and said someone could be with me shortly, but I waited almost an hour before cancelling my walk-in appointment and leaving. I then made an appointment the following week. The stylist was very friendly and gave useful tips on alterations and style. When I went back to pick up my suit, I had to wait another 30 minutes for someone to grab it, even though I had already paid and did not need any further help.
Junior Coca: Daniel is the man, my first time buying a suit couldn’t have went smoother.
Simao Neves (Simi): Has to be the best customer service experience I have experienced.
Reuben Henriques: Our stylist, Daniel, was super helpful and gave great advice, but the process of getting suits for our wedding was extremely frustrating due to issues on the Suit Supply end of things. My partner ordered a suit that came in both in the wrong color and the dramatically wrong size, and then had to be re-made from scratch. My suit also came in the wrong fabric (it was labeled correctly but looked significantly different from the fabric swatch we had selected) and it took several weeks, and me calling them to follow up, for a solution to be found.Once is an understandable mistake, but for both of us to have these issues feels like a pattern and one that added needless stress before our wedding day.
Rafael Rocha: Looks goodFast and Easy shopping
Stephen Cochrane: Ryan was fantastic. Highly recommend him.
Devon Marcus: This was my first visit to Suit Supply. Thomas was available to help me right away. I was beyond impressed with his attention to detail and his knowledge/suggestions that he shared with me to determine which suits fit my needs the best. Overall a fantastic experience and I plan to continue to shop with him in the future.
Justin CHOW: Highly recommended, Questin, my style advisor was extremely helpful and super insightful when it comes to picking out the best pieces for me. The experience was just perfect!
Kyle Sminkey: Guinevere was incredible! She was very helpful, knowledgeable, and did an excellent job guiding me with a suit for my wedding. Thank you.
Anna Smirnova: Absolutely arrogant and not friendly staffHey, $600 for a piece is not enough for a warm welcome and helpful assistants?
Abel Vázquez: Recientemente tuve la oportunidad de visitar esta tienda en busca de un traje de hombre para vestir y debo decir que mi experiencia fue excepcional. Desde el momento en que entré, me sentí muy bien atendido por todo el personal, especialmente por Tyson, quien me brindó una atención personalizada y maravillosa. Sus recomendaciones en cuanto a tela y tipo de prenda fueron acertadas y me ayudaron a tomar la mejor decisión.Me sorprendió gratamente el tiempo de respuesta para el arreglo del traje, ya que en menos de 24 horas, estaba listo para recogerlo. Además, considero que el precio y la calidad del traje están perfectamente alineados, lo que hace que la compra valga la pena.En general, esta ha sido una excelente experiencia para alguien como yo, que no está acostumbrado ni encuentra placer en comprar ropa, y mucho menos un traje formal. Esta tienda ha logrado que mi experiencia de compra sea inmejorable y sin duda la recomendaría a cualquier persona en busca de un traje de hombre de calidad y con un excelente servicio al cliente. ¡No duden en visitar este lugar!
Alex Dinan: Great experience and great staff! Super helpful and friendly!
Shane Kieran: I worked with Thomas G. today to pick out and tailor a suit for a wedding I’m attending this coming summer. Thomas was the perfect guy to help me out, being super knowledgable about things to consider when making a choice, and also really taking the time to listen to what I cared about for choices. Thomas walked me through the entire process and was really attentive to me throughout my time there. Was great to get his expert opinion on my options, and it was awesome that we had similar styles and fashion ideas/inspirations. Thanks again Thomas, & looking forward to picking up my pieces!
Mark Miller: Seems like the best place in town if you need a new suit on a tight schedule.
Jun Dai: Giovanni was my advisor. We ordered a custom suit for wedding. He’s patient and knowledgeable. The suggestion he provided was on point. No push for sales or anything, very clear and transparent with the custom process. I would give 10 stars if there’s any option.
Christopher Tan: Just finished getting fitted for a suit by a young man named Thomas. Very experienced, funny, and knowledgeable. Was willing to field any asinine questions I might have had. Suits are fairly priced too! Will definitely come back.
Jared Boslet: Had a great experience. Answered all my questions and helped me build a custom suit that I’m sure is going to look fantastic for my wedding.
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8. BOSS Shop - Boston
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· 5 reviews
800 Boylston St, Boston, MA 02199
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9. Bonobos - Seaport - Boston
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· 16 reviews
54 Seaport Blvd, Boston, MA 02210
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Eric: Great clothes, great fit. Destiny was very knowledgeable and helpful.
Nicholas Black: I walked into Bonobos, never knowing about this company, looking for a complete wardrobe change. Destiny C. walked me through all the clothing styles, fabrics and color options. Destiny gave me a fitting and told me things about styling that I never knew! I was so happy with the choices that Destiny picked for me that I had to get on Google and write a review. Clothes have never fit me this good! She was extremely knowledgeable and professional. I left the store as a huge Bonobos fan and now I know so much more about clothes, styles, fitting, and textures.
Vittorio Iocco: 5-star customer service. The sales associates are super friendly and provide helpful advice when it comes to style and fit. I had Jesenia helping me. She was great.
Mik Schulte: I can't wait to visit in person! I made an online order, and there was an item that ended up out of stock at the warehouse. I thought that would be the end of the journey for that particular item, didn't give it a second thought. Jesenia at this location sent me the nicest note, offering ideas for a replacement item, a modest discount on that replacement item, and even offered to schedule an in-person appointment! Absolutely floored by the level of customer service and a smart sales strategy! :)
Elliot Mortell: This was the most confusing shopping experience of my life. I tried on a few things I liked, but when I went to buy everything they told me the store was only for “trying stuff on” and that I needed to order the actual clothes I wanted online. I was flying the next day and needed the clothes for my trip so I walked out of there with nothing. They also didn’t have my size (standard normal size) for a bunch of stuff which just seemed insane. If you’re going to be a “try on” store then you absolutely need to carry every size or every item. Felt like I was stuck in a Curb Your Enthusiasm episode. Everyone was very nice though, four stars.
Lucas Fernandes: I can't rave enough about my experience. I generally HATE shopping for clothes because I have unusual dimensions that make it so almost nothing fits off the rack without alteration. But my experience here was unusually amazing. Maria Morales and Sung Hee Lee spent 45 minutes with me trying on every variety of clothing in the store, all the while being encouraging about different types of styles and offering positive, nudging advice on what looks good. Their patience and positivity is really staggering. And not to mention the clothes look GOOD and fit well. They tapered well to my sides and allowed a lot of stretch and breathability in the chest.Manager Soonia Loum was also fantastic and honored a discount that took some doing, but she was happy to help. Every guide in this store gets a 10 from me. Patience, advice, good vibes, and they make it EASY for you.
Bessa Shaw: Because of the hospitality of the Manager Darren, we had a wonderful experience and my husband loves his shirts.
Anders Rasmussen: In a half hour Destiny helped me out with a whole new work wardrobe… everything was super comfortable and Destiny made the process super easy!
Patrick Simmonds: absolute worst, I've been there twice and their staff can't figure out how to measure, both times the fits were off, the first time they ordered the wrong size. Stay away! Aaron was a sketch ball too, just FYI
Joseph Hurley: I was also helped by Aaron and when clothes arrived they did not fit.
Luke Mastrogiorgio: A great place to shop as long as you don’t need help from Aaron McNeeley.
Jamie Abernathy: Suheily and team made our shopping experience great! She took time to answer our questions and make sure my husband got the right fit. Thank you!
Christopher Lebo: The Guide Shop team is always super helpful. And no pressure to buy. I walked out with my styles and sizes all queued up online and I'm free to buy when I'm ready, wait for a sale, etc
Serge Agres: Staff could be friendlier
Ron Fraser: Great experience
Lawrence Solmiano: It was a really pleasant experience shopping at Bonobos considering I've never been to one of their physical stores after living in Ohio for the longest time. The guides were really helpful finding me a flannel-lined chinos even though they're not available in stores by searching their online catalog. They even gave me a complete tour of their store.
Evan Moulson: Bonobos gives you the best of both shopping worlds: you can try stuff on in the store (their Guides are seriously the nicest, most knowledgeable, and most helpful retail folk I've ever met), see if it looks good, then order from the Infinite Aisle of their online store with free shipping and tons of sales. I can't recommend them highly enough.(OH! Also, they make great clothes and stand by them. I've never been disappointed, nor has anyone else I've talked to.)
بدر ناصر: محل ملابس فاخرة بالامكان الشراء المباشر من المعرض او من الانترنت ، ما حصلت الاسعار على الملابس ، يعني اي قطعة تعجبك لازم تسأل How much
10. Bonobos - Prudential Center - Boston
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· 24 reviews
800 Boylston St Suite 45, Boston, MA 02199
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dhruv pande: They Claim to have best fitting sizes but they don't... Customer service is horrible call them, email them, chat with them nothing is available everyone gives random answers and does not provide a clear answer.Please avoid the hassle and don't buy from this pathetic organization.
Carlos Javier Montañez: Short-staffed, and do not understand the point if there are not a variety of sizes to try on to understand sizing for purchasing online.
Aaron Maloy: Sent pair of gloves that were 2 different sizes and 2 frays on one glove. I explicitly communicated an expectation to send gloves without frays. I don't have time to be inconvenienced with the hassle of their return process. Their mistake not mine. So they get a fair review.
Dietrich W: I'm a long time Bonobos regular. Everything I've bought from them has been great, BUT..... I would recommend NOT purchasing from them at the moment. The store told me delivery would be 3-5 business days, and it turns out ALL orders are taking 2-3 weeks to arrive. I found this out after chatting with their customer service team online.Edit: it’s now half a year and my shirt still hasn’t arrived…
Conor Doyle: Lederica was very helpful. Great experience. Kudos to your service, keep up the excellent work!
Cole Thompson: I’ve been here many times now, and each times I’ve had exceptional help from extremely friendly employees. Kyle, Cam, and Kehlani we’re all fantastic!
Ryan Robinett: I walked in and was immediately served by an employee named Renata. I was a cis male getting fitted for a tux for my wedding, and I was overwhelmed with all of the possible options I had. That being said, Renata made the process understandable and helped me narrow down options quickly based on my budget and my (vaguely defined) fashion preferences. This was easily the most efficient and helpful visits I've ever made to a men's clothing store. Would definitely recommend.
Michael Hogan: The other reviews look great, if you're buying a suit. I needed to buy a new, more casual wardrobe for a new job and got no assistance. One woman was helping a customer with a suit, and 3 people where at the desk. It's unclear if any/all worked there - they were loud, made eye contact and ignore me, were leaned on the table while drinking (Starbucks?). I bought shirts at Faherty, Marine Layer, and Madewell. I'll stick with them - one of the worst service experiences I can recall.
Chockalingam: Unbelievably good customer service
Don Kirker: I needed a suit for a wedding that was approaching in a couple weeks. The staff were super helpful and assured me it would arrive on time before the wedding date. I get an update in an email that my suit would be delayed and now I have to find a suit within two days of the wedding. Go somewhere else if you need a suit within 3 weeks time.
Scott Gaddis: Friendly helpful staff.
Atlas Shrugged: My very first customer experience ever in store and I’ve never made a purchase from you before.I walked into the Prudential Center location just shortly after opening. Surprised to see three employees on the floor especially for a store that is just a show room. I was approached by a very nice young man named Cam. This was today October 21. I explain to him what I was looking for after he heard me out without interrupting he made several suggestions. I tried on both of his suggestions and ended up buying both. I tried on my size and the jeans that I bought were the best fitting pair of jeans I’ve ever worn. I told him that he’s ruined me for Levi’s and it’s all his fault. LOL.Hey seriously nice merchandise not your average Jean colors and everything comes in four or five different sizes and shapes and colors. I have a 35 waist try and find that in Macy’s you won’t. You will at bonobo’s. Yes you may pay a little bit more especially for the premium jeans at $149 a pair but the quality the material the dyes used everything is better. I think you get what you pay for. So two thumbs up for this location and the merchandise I was very impressed and I will be back soon.
Michael Musto: Fantastic service by Cameron and Allison. Purchased entire fall wardrobe. Super friendly and accommodating despite my many requests to find the right fit. Highly recommend Bonobos especially working with these two individuals.
Jesus Ortiz: Customer service is close to non-existent. If you buy an item online and it is defective or doesn't fit - good luck.
Logan: Bro Darren my man he is the best he helped me with everything told me every single deal I recommend go to Bonobos on the Prudential
Jeff Scola: Swung by while waiting for my wife to finish up at Sephora across the hall and glad I did. Was greeted by Darren who quickly helped find the best fit for me. Rather than try to upsell me, he first went to their Last Call items first to see what I might like from there. The whole experience took about 10 minutes and I walked out with 5 total shirts, 2 of which had to ship but arrived within 72 hours with regular progress updates. All around great experience topped off by email follow-up from Darren to ensure I was happy with everything. Would highly recommend.
antonio gamero: The star is for a young woman that helped me, she is great, very polite, helpful. Unfortunately the bonobos system is bad. You can only buy at the store whatever (very few items) is marked “last call”. What ever else you like even if it’s your size and fits you well... you can not buy it right there, everything you like you have to try on some other item “to get your perfect size” then you have to pick the color you’d like on an IPad and they would mail the items to your house. (It is much worse that buying clothing online).The delivery date was changed two times7 item a had selected, ordered and paid at the store but were delivered to my house a week later so after few days I had them I had to go back to the store to return 5 of the 7 items because they did not fit at all. Wouldn’t shop there again.
Kevin Sinclair: Ryan was the best. Helped me choose a suit for my wedding and was very knowledgeable
Chen Chen: I've been there couple of times, the staff are always unprofessional, just sitting behind the counter. They dont even let you to try on the specific color you want, you can only try the similar model. If you can't try the clothes you want then what's the point of trying out?
Michael Ross: Great experience. Knowledgeable reps that worked with me to find the best fit and best price. Special thanks Jordan who went out of his way to make sure everything was right!
Patrick Luo: Unhelpful and unprofessional staff who just sit at the counter. Ended up getting wrong items that look similar. Going to return all.
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11. State & Liberty Clothing Co. - Boston
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· 26 reviews
201 Newbury St, Boston, MA 02116
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12. Men's Wearhouse - Medford
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· 113 reviews
616 Fellsway, Medford, MA 02155
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13. Indochino - Boston
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· 196 reviews
85 Newbury St, Boston, MA 02116
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14. Mr. Sid - Boston
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· 7 reviews
49 Northern Ave, Boston, MA 02210
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15. Clothing From Italy - Boston
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· 35 reviews
45 Bromfield St 2nd Floor, Boston, MA 02108
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16. Polo Ralph Lauren - Boston
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· 52 reviews
800 Boylston St, Boston, MA 02199
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17. UNIQLO - Boston
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· 594 reviews
341 Newbury St, Boston, MA 02115
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18. J.Crew - Boston
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· 36 reviews
100 Huntington Ave Space F 8, Boston, MA 02116
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19. Alton Lane Boston - Boston
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· 27 reviews
91 Newbury St 2nd floor, Boston, MA 02116
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20. Brooks Brothers - Newton
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· 28 reviews
199 Boylston St - Suite N105C, Chestnut Hill, MA 02467
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