Business in Clothing store:
ADD MY BUSINESS
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
Clothing store
1. Ralph Lauren - Boston
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
· 64 reviews
93-95 Newbury St, Boston, MA 02116
Address
Website
WhatsApp
Jemal Fowler: My store
Mark Mazzaferro: Awesome store with stellar customer service. Thank you, Sonia Ibrahim for all your help and your amazing customer centric focus. I truly enjoyed my visit here. This is a beautiful shop!.
Julian Runge: Beautiful store, mixed service. Avoid a gentleman named Hal.
Dustin Shay: Lovely, as always.
Jingle Huang: Women's section on third floor. Most helpful staff.
Karen Baker: professional, friendly, attentive staff. Elegant beautiful clothes. Welcome to the season!
Ahmed Alhosani: الماركة المفضلة
Rodrigo: I have never had a better experience at a store, the decoration is really nice and the customer service is the best I have ever had I was assisted by Victor who was super helpful and nice and really sold me on what I was buying
Natalie Bell: Not a fan of the resort or summer collection but am a major fan of this store for fall/winter. Can spend hours shopping there. Love the ambiance
Jennifer Sobreiro: Return process wasn't as expected due to a holiday gift with no receipt. They should give you the selling price not a made up discounted price. They discounted the return so much that I should've donated the item.
Janak Joshi: Everything here is $200 or $895. Someone's gotta pay the Newbury St rents! I'm not the one paying it :)
Walter Group Real Estate: The RL store on Newbury has been my favorite for many years. We were recently visiting Boston, MA from Sarasota, FL and worked with Hal in the men's department. We did not have a lot of time, but he helped outfit us for my nephew's Dartmouth football game...(great hunter green options! ) It was raining and cold so we Floridians needed warm gear! Hal provided exceptional customer service, we will shop with him virtually in the future, even if we are not in Boston!
Jordi Segalés: Excellent customer service. Beautiful shop.
d wray: Selection was good Clean store Just rude staff. Seemed over worked and stressed.
Hermann Spicker: Incredible selection. 3 floors of pure Ralph Lauren Glory!
Thitipat Poonsornsiri: Great service as always. Best Ralph Lauren store in Boston hands down. They have everything in stock.
Money Shot: Great service
Scott Rule: If you avoid the $125 bandanas, there are some good deals.
Andrea Soruco: What a pleasure to walk in into a higher end store and find such a professional and kind group of employees.. I walked into a similar store in NYC and the reception was NEVER as warm as the store in Boston, kudos to the city...what a great experience, of course we ended up buying clothes, it is a pleasure to be in a well decorated store, with great employees, an array of great quality options.
Martin Luginbühl: Wonderful experience. The sales team was incredibly helpful and accommodating. Hal Beaudette in particular provided me with detailed advice. They were able to make amendments on a piece in less than an hour. I highly recommend a visit there!
Alex Taylor: Polite workers and a great selection. Called ahead for a winter hat, they only had one left, and they were kind enough to hold it for me. Will shop here again.
Verified
Department store
2. Macy's - Boston
Verified
· 5727 reviews
450 Washington St, Boston, MA 02111
Address
Website
WhatsApp
Heidy Baret: Nice
Ajay Lokhande: Good experience of shopping, huge variety of all items
Emily Rose: Clean but it looked more like a discount store on the second floor. Didn't feel like macys
Abhijeet Bhandari: Easily accessible from the T. Parking can be a concern though.
dada maisha: Disorganised and no staff to help. Why are the stores understaffed
Petunia: This should be the place with the best price,many discounts and few people. The experience is very good
Kelly Chamblee: Friendly and helpful
Nimish Bendre: Great store and sweet staff!!!!
Veska Minkova: Голям магазин от известната верига.Много добре зареден с качествени стоки ,разнообразие от артикули за всеки вкус.Има и изгодни разпродажби
Christine Vargas: Very pleased with the associated talk to me with my purchase as well as finding quality and good price items
Rico Schiekel: Huge selection and decent prices. 👍
PJ Dias: Had an amazing time being helped by Peter in the watches Department. Knowledgeable, friendly, and attentive, will definitely be back to get another Citizens watch.
Kelvin: Bought cologne, sales associate very helpful (could have included more samples). Store was a little mucky, could use some attention to detail.
Samin Pro: The workers were nice and they had decent stuff.
Sidney Fernández de Castro Tudela: you'll always find something you must buy, and what you're looking for.
David Paula: Upscale shopping at Macy's however great designer clothing can be found on a particular sale's rack, especially for ladies and a few things for men.
Gary Perry: I wish I could give 0 stars. The men’s restroom was the worst. Absolutely disgusting. Almost unusable.
Seth M: It's just a department store whose prices have gone up dramatically but their quality has not.
Katherine Horn: I looked online before I went shopping sat Macy's. I'm glad I did. I was easily able to find a nice Calvin Klein suit for an event. The prices are very reasonable here. There is limited help----that is why prices are low and why it was useful to figure out what I wanted before I entered the store. The woman who helped with with shoes was friendly and quick.
Giuseppe Tamilia: Grandi brand ma ottimi prezzi
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
Men's clothing store
3. State & Liberty Clothing Co. - Boston
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
· 26 reviews
201 Newbury St, Boston, MA 02116
Address
Website
WhatsApp
Zach Schiffman: I wanted to share with you our experience Saturday in your Boston store in hopes it can help your staff be better to their customers in the future.I’d never heard of State and Liberty, but always looking for new brands. I was in Boston for a wedding this past weekend with my girlfriend, and as someone who recently lost 40 pounds and feeling really confident in my appearance, I wanted a new fitted button down for the wedding on Sunday. We browsed Newbury street and I was caught by the mannequin outside with the "feel my fabric" sign on it. The advertising worked, we went in.Loving the style of the clothing, I was excited to try some shirts on. We picked out one to try, with the help of your team. The fit was a little tight but the associate geared us towards the other style which might fit better. It did, but unfortunately there was nothing in that size in white in stock. It was at that time I noticed my girlfriends demeanor had changed, and she wanted to leave and said we should keep looking elsewhere.Your staff gave me your card if I wanted to order anything for free shipping via the store. My full intention was to place an order when we got home.After we left, i asked my girlfriend why she rushed us out. It was then that she filled me in that while I was in the fitting room, the male associate was speaking to two female associates, not knowing my girlfriend was behind them waiting for me. They were discussing how they, and I quote "couldn't believe that someone like her was with someone like me"....and that "he is gross".This absolutely crushed her. And while I wish she never told me about this interaction, she did, and it hurt me to my core as someone who has tried so hard to change my body in the past 6 months, and have.I really hope you train your staff to be better than this. You operate a tiny store and voices travel...and for your staff to treat their customers this way while they are walking around the store is beyond disgusting. Had you been in the store that day, I would have went right back to pull you aside.I operate a small business myself, and would never in a 1000 years treat a customer of mine that way...no matter how I felt on the inside or out.
Rich Kelleher: Just had a great experience, what a great team over there and I wouldn’t be surprised if they’re considered top in the “class.” Great vibe in there and I am really happy with my suit - excited to have a place in the city to rely on.
Sara Destin: Came there with my bf. The manager was aggressive and annoying the whole time. Very weird energy from the staff.
Chris Ronzello: Super friendly!
Gregory Brown: I found State & Liberty when I googled “best fitting suits” and realized that we had a local Boston store, so I made an appointment for a fitting & went to check them out. William helped me out at the Boston store & set me up with an order of 3 suits(black, heathered gray, & dark blue pin stripe). The delivery took just 4 days to get, shipped from Ann Arbor, MI. the suits are absolutely AMAZING! Best fitting & feeling suits that money can buy. I guess I can return my stiff & heavy wool suit that I bought at Men’s Warehouse. Definitely worth the money to buy a suit from S&L, no dry cleaning, no ironing. I pulled the suits straight out of the box & no wrinkles. They are truly amazing suits!
john boyce: Miguel and Bianca were absolutely fabulous - the best service in Boston, by far - great team!
Lit Tyler: Great experience. Thanks, Will!
Ian “Subtlephoto” B: Will was the man. The whole team was wonderful but Will helped me find some great fits.
Robert Florentino: Got fitted for a suit for a friends wedding, the entire staff was super helpful. Buying all my suits here from now on.
Richard Robbie: Had a great experience at the location on Newbury. Will and Brian were great getting the wedding party fitted up with some fantastic suits!
julia Tantare: 10 out of 10 Customer Service! I am really happy I popped in here!
Eoin Kenny: This place is a bit snobby and they don't put much work into getting you a suit that fits particularly well.
p buchanan: WOW.. what more can I say. Customer service Brian and Miguel fabulous , attentive, patient and knows what they are doing. Shopping for my son's wedding suit and will come back for more !!! This is a must if you need suits for the athletic fit and most fashionable. Just an amazing store with the best customer service 5 Stars !!!
Dean Jackman: Best experience getting a suit in my life and extremely affordable. 100% will be back multiple times.
Curtis Griffin: Amazing clothing and amazing customer service!!! 10/10 recommend
james coen: Had a great experience at S&L, clothes fit great and staff was very friendly and helpful. Will helped me out mainly to find what I was looking for and he did a perfect job. Definitely going back in the future.
Greg Sweetman: Words cannot describe how happy I am with State and Liberty Newbury Street.I’m on custom suit number 5 along with multiple dress shirts and there’s no way I’ll go somewhere else. Brian and everyone are always nice, professional, helpful and they’ve pulled through multiple times in a pinch for me with suits that not only look great, but fit amazing.I’d recommend Brian and the store to anyone who will listen and I guarantee you’ll be happy with them too.
Gavin Antal: Unbearable staff. Aggressive and akward.
Amanda Silver: Great experience getting a suit. Will and Katie were great.
Mike Hanson: Best place to get a suit in Back Bay. The staff was extremely thoughtful and helpful, and the product is awesome. I love the custom suit I got from them.I went to almost every men's suit shop on Newbury Street and most places just wanted to sell me what they had, but State and Liberty listened to me and sold me exactly what I wanted after showing me all the options of fabrics, patterns and styles.They also facilitate tailoring. When I went in for my final measurements, my suit was tailored within 24 hours. Every step along the way, they were ahead of schedule and exceeded my expectations. I'm going to shop there again.
Steven Gorski: Hands down the most enjoyable shopping experience! I have been to a few different locations but Boston is still my favourite. Every one is very pleasant and laid back with good taste in style!
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
Men's clothing store
4. BOSS Shop - Boston
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
· 5 reviews
800 Boylston St, Boston, MA 02199
Address
Website
WhatsApp
Ramon Ham: Great store!!! Good prices.
Jim Haynie: Good selections.
Scott Shedeck: Boss
Ahmed Alnaemi: متجر عالمي غني عن التعريف
Related inquiries Clothing store:
5. Polo Ralph Lauren - Boston
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
· 52 reviews
800 Boylston St, Boston, MA 02199
Address
Website
WhatsApp
Project Hu148: Cant even make a simple exchange, not shopping at RL again.
Emma Xue: Purchased a cashmere sweater here six months again. It had way too many fuzz balls and I discover it had a huge hole due to wear today. Terrible quality for a 500+ product.
Charlotte Witney: Staff were really helpful and the store was exceptionally well organised
Ethan Szilniczky: I don't know what's up with all the negative reviews for this location this is one of my favorite Polo Ralph Lauren stores in the country friendly staff great selection and people who understand and love fashion like I do this is also where I buy all my Polo Ralph Lauren
Maylee Austin: June was such a great help!
d wray: Great inventory. Great professional staff. Enjoyed my shopping
Ms. Medina: Excellent customer Service. I was looking for an item that was sold out online and Rebecca was able to help me locate the item and ship me the item right away, I indicated the item was a gift and Rebecca was very accommodating with beautiful packaging ! I cant thank her enough!!!!!
Runze Yang: I would give zero star if I could. I purchased a jacket in the store today and I remembered that I saw the price on the jacket in the store was $298. However, when I arrived home and checked my receipt, it is $398 plus $13.94 on the receipt. So I brought the jacket and wanted to check the price tag, but the price tag is GONE!!! I called the customer service of RL and explained the situation, the girl called the store and found out the price is indeed $298, so she asked the store to issued a refund for the extra money the store charged me. I don't want to reveal the salesperson's name here, but was that a mistake? Why the price tag is gone if that was a mistake??? Super frustrated with this store!!!
Drew Cameron: Nice store, great service. Maria and Crystal were super helpful and helped me get what I wanted this visit and had good recommendations. I wish the selection was a bit bigger, but otherwise a convenient and pleasant location to shop. Note that they have extra sizes available in the back for a lot of items.
James Stanley: Krystle and her team are fabulous. I’ve never felt so comfortable coming back multiple times to buy many items for myself and loved ones. The Service here is impeccable and they are willing to go the extra mile to make sure you’re happy with your purchase. Krystle, especially, is a gem that is rare to find in this retail industry. Thank you and I can’t wait to be back
Roaski 27: Very very very rude manager, these type of staff are the reason that people shop online rather than the store. A manager should be nice to customers and talk respectfully ”waer your mask I’m not going to ask again, or I’m going to make you leave the store” even though mask was on my face he still showed a really rude attitude which is unacceptable. This store will shut down if they hire managers that don't have the skill to help costumers and talk to the respectfully.
Dalquis Pena: Excente me encanto el personal genial
Saulo Arcoverde: Amazing quality as you would expect and amazing service as well. Look for Kevin to help you, he’s great.
Dave Bedard: Classy
Norron Lee: Grossly overpriced. It is a joke.
AliG Zvonkov: Very very slow, had to wait 20+ but staff are very polite and nice.
Yin Chen: Didn't end up buying anything but service was great!
Jeremy Lee: POLO EVERYWHERE FOR EVERY PART OF YO BODY!
Nina Petrova: I used to love this store until I met this sales person Thomas. I came to the store I’ve been shopping for years for help with a return. And what I got? I wasted an hour of my time and left the store with negative energy all over me. He ruined my day and my and left the worst impression of the store. Will never ever go there again.
Mehmet TARLACI: Herdaim güzel ürünlet
Justine Robinson: Good service, good choice of product and great price, better than England.
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
Clothing store
6. UNIQLO - Boston
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
· 594 reviews
341 Newbury St, Boston, MA 02115
Address
Website
WhatsApp
Tiffany Chen: The most unfriendly return policy I've ever encountered in the U.S. I bought the shirt in the store a week ago, and I decided to return it because the fit is a little weird. I head to the store on my way home from work, so I didn't have the receipt with me. I thought it would be ok since I have my bank statement that shows the address of the store where the purchase was made, and the tag is still on the shirt. To my surprised, they said no. They explained that it's because they can't be sure that I bought the shirt at this particular location. You can't return things you bought at a different Uniqlo location??? That is absurd. I told them I have the bank statement with their store name and address on it. They still said no because I don't have the receipt. Uniqlo is not worth this hassle and wasting your money if you can't return it.
Frank Fretzel: The second-floor customer service was disappointing. I felt treated like a scammer when returning an item I bought recently. Despite providing the original receipt, I was told I needed the original hangtag, which was inconvenient. The frustration really came when the representative interrogated me about the item's condition, pointing out a faded color. When I explained it was already present when I purchased it, the representative called over colleagues to confirm if the item had been worn. I felt uncomfortable and doubted, as if they were gathering evidence against me for simply following their return policies. While I acknowledge the importance of adhering to company policies, the way the customer service representatives acted towards me made me feel upset and uncomfortable.
Hanan Alkuwaiti: رائع واسعاره في متناول الجميع وخامة المنتجات اكثر من رائعه
Joel Shor: Related to company policy. Left an item in the changing room, I tried calling. The number on their website went to an international call center. They claimed they couldn't get in touch with their own store, then kept me on the phone for 30 minutes while they kept trying. This could've been a 30 second conversation
William Sparks: It's super organized, laid out first by type, then by color.My wife got a really pretty 100% wool turtle neck for $40. That's insane. Checkout was a breeze.Isles are a little small, but I'm a big dude. In that same vein, they'll likely not have sizes beyond XL, so keep that in mind.
Armin Heinfling: Expensive and just too Japanese
George Garcia: I am glad that I found a website that is helpful, has affordable prices, and friendly staff who answer my questions quickly and thoroughly. I will definitely be back again!
Kevin Wz: A beautiful store I'd never heard of before but my spouse told me about it and we visited while in Boston. Such a great range of product and really helped me add some great colour to my wardrobe 😊💚💜
Theresa Poon: Customer satisfaction is not met. Employees rather lose a sale due to being “only a display for mannequin” rather than selling a Uniqlo item to a customer. Where as other uniqlo’s have gone above and beyond and just printed a ticket for an item to be sold. Customers don’t matter in this industry apparently displayed by their managers Florence and Chloe.
Axel Lago: Me encanta la ropa de esta marca! Muy buenos precios por la calidad que ofrece
Victoria Kulieva: Found everything we needed. Clean and nice inside. Staff was great.
Gabriel Estrada: Awesome uniqlo store with friendly staff
Sam Elki: The worst exchange and return policies....see other people's reviews with one star going over many years. All with the same issues and they don't care.
Albert Tsai: Don’t trust the reviews. They don’t let you return merchandise and they don’t have size for you to exchange.
Clare Huang: Impolite staff suspecting customer stealing clothes with no reason.
Najaam P Lee: Awesome store!!
Harvey Talwar: The security guard said I couldn’t enter the store with coffee cup. I told him it’s empty and there’s nothing inside the cup and I was just holding it until I came across a bin.Told me I can’t enter and to leave it on the opposite side of the road. There’s no bin opposite.He refused to let me in, just pathetic!
Ronny Doering: Always a great shopping experience at UNIQLO.Staff is super friendly and goes out of their way to assist you.Thanks.
Raviv M-G: Terrible return process. You can't return items you pick up at the store at a store... You need to pay $7 to return items you got at the store by mailing them back.
Poornachandra Kongara: Most happening place in Boston
Jessica Acosta: One of our favorite stores since we learned about it. Especially with now living on the east coast.
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
Clothing store
7. Brooks Brothers - Boston
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
· 142 reviews
46 Newbury St, Boston, MA 02116, United States
Address
Website
WhatsApp
Jingle Huang: My favorite work clothing store now. Please stock women oxford shirts with similar shade logos or on the hem.
Michael Feinstein: Went here today to buy a suit for my son. They did not have his size in stock. Store has low inventory on many items. Sales person and tailor were very helpful though.
Asher Mayerson: Had the best customer experience I could ever ask for last Sunday. Was able to return an item that another store in another state had put me in a difficult situation on. The kindest staff that just wanted to help!
Will C: Don't Buy From unless you want your suit to arrive 2 days within Event, and enjoy not being able to call their store.TL;DR (Tailoring will take over a month to complete and will finish within 2 days from your event (so best to lie and say your event a week earlier to allow for adjustments). Their phone number does not work so you will always have to physically go to their store rather than call. Suits in-store are marketed-up so best to order on their website online)I went to Brooks Brothers to purchase a suit for a wedding event a month away.Only pro was employee there helped me find a nice suit and I was able to pay for the suit.The rest are cons of the store.For starters, the suit that was purchased in store appeared nice but was definitely overpriced for the quality (the online sale of this suit on their website was cheaper, and to get my refund I would need to purchase the suit online from their website and then cancel the one being tailored physically)Next negative, the suit tailoring took more than a month to finish tailoring. THEY FINISHED 2 DAYS WITHIN THE WEDDING DATE WHEN THEY HAD OVER A MONTH OF TIME. This is not because of busy schedule; this is because Brooks Brothers will move your slot of tailoring to be closest to the date of your expected event so that they would not re adjust / re tailor your suit if they happen to mess up. And even if they had to fix their mistake there would not be enough time to tailor again (this is a morally disgusting)Last their phone service does not work and it is better to get the number of one of the employees there. When you call the number, the line verifies and hangs immediately within 5 seconds (probably auto-set this way). Either this or you have to physically enter store to ask if your suit is ready.
David Logan: Do NOT shop here. Seriously. Spend the extra time to check out the one in Chestnut Hill or hopefully the Assembly Row one will reopen soon. Been a fan of Brooks Brothers for over a decade. I go to them for casual and business wear. We live in the Boston area and this is easily the closest store to us. This is the third time I’ve shopped here and I won’t ever be coming back. The service is terrible. Employees are straight up rude and condescending. Mostly dealt with upstairs in the men’s section. The one employee helping us was rude, slow, and uninterested. I wish we’d just been left alone instead of being “helped.” Saw another customer in the changing room be abandoned by the (condescending) employee who was helping him. The customer had to come out and wander the store looking for the employee who said they’d come back with different sizes and never did. My wife he and he shared a laugh about how ridiculous it all was. Didn’t help the situation that the service seemed (perhaps) to be driven by customers looked. The customer abandoned in the changing room was a young black man in jeans. I’m a young white man who looks even younger than I am and was wearing a t-shirt (a BB one!). My wife saw the same employee who’d abandoned the one customer cheerily helping another customer, this one an older white man in a suit. Who knows what accounts for differences in service—but it wasn’t a good look. Checking out, we tried to use a coupon we’d received from BB in the mail. Wouldn’t be active for a few days so my wife and I debated whether to wait and come back. The cashier literally rolled her eyes as if folks who use a coupon or try to get a deal shouldn’t be shopping there. Sad because BB clothes are still great. But the folks at this store aren’t.
John Dickson: The store has Very poor customer service. The associates have an unprofessional appearance at the Boston Newbury Street store. The men are not wearing suits and do not have a savvy professional understanding of the standard of the community within the locale of the store and the well dressed man. No bathroom for the handicapped and people with urinary medical issues. Told to use Starbucks and that’s what associates are to utilize also. The associates are rude and have unbelievably uncaring remarks. I got the same answer about the plumbing problem every time I went into this store for over a year about the restrooms. It’s unsatisfactory. I had to dash down to the Newbury Hotel formerly The Boston Ritz to use the Men’s room. I was embarrassed. Every time I mentioned a suggestive comment, the response was ok-ok- ok and ok. The associates walked away and I was ignored. Not going to happen again ever. I’m— Not returning ever again to Brooks Brother’s Newbury Street Boston. I have been a Customer since 1991.
Perry Papp: Brooks Brothers has slid so badly in recent years it is so sad. The best traditional clothing store with the best service that I remember has become an example of retail incompetence and indifference. Whoever bought this soon to be dinosaur (Nautica i think?) get your act together FAST!
Mehdi Rizvi: Excellent products
Jialan Zhang: The suits are fine, but the customer service especially the tailoring staff is very unprofessional. The tailor in the store was rude and said things to me very discriminating only because I didn’t choose her to do the tailoring (3 weeks waiting time at least). Also, they forgot to take the locks off from our suits. We had to go back and have them off. It was time wasting, but the staffs in the store were not sorry at all for their mistakes. If you are not in a rush to buy a suit, avoid this place. Expensive clothes with terrible customer service.
Chris: Be careful with their suit department. Don't use the tailor or expect quick and coherent service. I purchased a nice suit in December for my own wedding. The sales person initially told me that the tailoring is included and no extra charge. I came back in a few months to see if there are any tailoring size changes from the measurements initially taken. I came back end of February and after waiting a while, the tailor spent no time and said it was the same but also seemed confused by some of his own stuff he wrote down or forgot to write down. The same sales person then charged me for tailoring since I was getting the legs tapered, okay fine, would of been nice to know that when I first purchased the suit rather then tell me it was included when you knew the legs were being tapered. I paid for tailoring and it was 3 weeks later and supposed to be ready on the 21st Monday which is the earliest the tailor said he could make it ready by. I got no phone call. I called on Monday and they said they would need to get back to me, but no call back. I call back (Tuesday) and the same woman answered and said she forgot to call me back as she got busy the other day. She then tells me that they can't find the suit in the store. I tell her my wedding is in a few days. She then tells me the suit was already marked as picked up by someone, and am I really sure that no one came to pick it up for me? Are you telling me my $1000 suit was lost? Then I call back some hours later and am told there was a mix up and they have found my suit, but needs to confirm with what happened and when I can pick up. Finally the tailor/assistant manager calls me and tells me they have the suit but it was "not in the right place" so they never tailored it. They wil rush it for the next day for Wednesday. I need this for my own wedding so it's unbelievable. The good news is the suit was really nice, but the service at this store with the tailor was bad. They did refund the tailoring fee after due to the circumstances.
Richard Greensted: I love this place. Very friendly staff. Beautiful building, inside and out. Lots of lovely clothes but I was looking for their wonderful men's handkerchiefs, and they were out of stock.
Brandon Sharp: Frankly, the worst consumer service of any retail store I’ve visited in a while. They won’t help you no matter how bad you are trying to buy something.
M1225 Decemberist: Tried to call this particular store on Newbury Street numerous times and dates to ask if they had an item in stock . No one picks up. The store must be closed permanently.
Jared Schultz: This Brooks brothers store should be avoided if you can go to another location. The organization for finding sizes is poor. And the staff cannot be bothered to provide customer service. This store has a sense of pretentiousness in it.
Jonathan Wang: Extremely friendly and helpful staff made the shopping experience seamless.
Amelia Bedelia: My husband and I had a good shopping experience, other than learning that Brooks Brothers is ending its women’s line of clothing. There weren’t many options left for me since they didn’t seem to be restocking any of the womenswear.
Ryan Milgrim: I had a suit tailored here, I figured I would call and ask if it was ready since I had not heard from the store in 5 weeks. Ralph picked up the phone and instantly put the phone on the counter while helping other customers so I had to wait while overhearing their entire checkout conversation. Once this was over I tried to give Ralph my name and ask if my suit was ready, but this proved to long of a task and Ralph again put the phone down to check out more customers. At this point I had been waiting for 15 minutes to ask if they had my suit. Obviously he was too busy to help me so I asked for somebody else. To this, Ralph told me that was not necessary because he was the store's manager, then confirmed he was too busy to help me, and hung up the phone. 30 minutes later I received a call from ralph telling me my suit was ready for pick up by saying "Hey this is the new friend you just made" in a sarcastically rude tone of voice. That was the most unprofessional employee I have ever interacted with in my life, despite the fact that I was picking up a golden fleece suit from their own store.
Venkata Krishnan C: If you want to buy a suit, Brooks brothers has great material and selection. But if you can avoid this location it will save you a lot of trouble. If there is a location that's 6 hours away with the same choices, i would have chosen that over this location. The staff were not very helpful in helping me select a suit. I was not even acknowledged for the first 30 mins and I was invisible to them. And they gave me very little recommendations or suggestions through the process. I had been to the Brooks Brothers at an outlet mall and received great customer service before visiting this store location. They didn't have the size that would fit me and recommended I order something bigger. When they went to order it they got it in the wrong color. Their inefficiency and mistakes cost me a week and 6 hours of driving to and from the store. Having a need to call them for information or help is not something i would wish on my worst enemy. I was trying to track down my suit and see when it would be ready. But after 3 days and 30 attempts of calling them and leaving multiple messages i got no response and no call back.So in short, choose Brooks Brothers but avoid this location. Will save you a lot of time and heart burn and save you some money and time.
Lawrence O'Connor: They’re still the best for quality suits that fit perfectly.
Sheb Shumar: Great store Great price’s especially on Newbury Street and on line
Joe Celusta: More Fashionable, less classic
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
Men's clothing store
8. Bonobos - Back Bay - Boston
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
· 39 reviews
283 Dartmouth St, Boston, MA 02116, United States
Address
Website
WhatsApp
Aaron Dandy: Nice helpful staff and a nice shop.
G F: Nice men's formal/dress wear. They had a variety of styles, colors, sizes, and fits to try on. Super friendly staff who were helpful but not pushy. Can't wait for my shirts to arrive.
Zachary Marcou: Yvan is a personable and professional sales associate; and was able to pick up on/tolerate my dry, deadpan humor and whimsical demeanor. Yvan educated me and my partner on several measurement/fitting intricacies, and helped me find a wedding outfit that fits my disproportionate body(!) I would hire Yvan in a heartbeat—thank you for your amazing customer service!
Carlos T.: Renata Da Silva was such a great help and really friendly and patient when I went to get fitted in July. Thank you Renata!
Tom Spellman: Very helpful staff. Small area though.
Jakehana1596: I had to get a suit delivered to this location and I couldn't pick it up until the day before the wedding I was going to, and Moises was wonderful in assisting me. He offered me something to drink when I arrived, he steamed the suit while I tried on some other items, and even directed me to a local tailor that they work with to get the pants hemmed! He was very polite and personable and I'm glad I picked my suit up here. The tailor was also very quick and efficient, Daniel over at Raymond Personal Tailor got me in and out within 20 min.
Rob Whitten: Made an appointment. Drove 30 min into Boston. Paid $20 to park in Seaport. Spent 45 min finding the right suit. Drove home and waited. Got delayed for weeks so I couldn’t wear it for the event I bought it for. They just shipped the pants. They canceled the jacket. Why the heck would I want $200 suit pants without the matching jacket?
Quyen “Q” Nguyen: Caroline was awesome! She helped me from A to Z and listened to every concerns I had. Being a skinny 5'2" dude never had I put on an adult shirt that fits me perfectly w/o tailoring before I came to this store. The whole experience was just wonderful! They may not have every design you see online but it is worth visiting to just try things out and receive advice. Now that I found my favorite store I will definitely come back!
Anna Mengdan Dai: Cute stuff but customer service left a lot to be desired. Employee ignored us entirely and didn't even offer to help. There were very few styles / sizes / colors and only single items on the floor so we were super confused how to shop here? Maybe it's a pop up and typically an online store? Did not seem conducive to getting customers to actually buy anything in store.
Michael Brinkofski: Great customer service. Employee spend an hour with me taking their time to ensure I was in the size and clothes I wanted even though it took several tries to get it right. I was very pleased and highly recommend
Jason Hayes: One of the best shopping experiences I've ever had. Aaron was super knowledgeable, helpful, and fun to work with.
Logan Thompson: The main guy in charge, older, slightly heavyset. It’s just plain rude. Talks to customers and his staff like they are beneath him.
Abraham Galindo: I was very impressed with the service! Aaron McNeeley was very perceptive and great in helping me find my fit, some great shirts, and creating a smooth process. He left me confident with my purchase which included three shirts.
Ryan Karg: These guys are crazy good. No better store for formal wear. So knowledgable and helpful.
Adador: Guy showed me around and got me some pants that fit. Kinda pricy stuff but service was good.
Kevin Bonham: Quick and easy. No pressure to buy in person after fitting - they just sent me an email with the things I'd looked at and encouraged me to shop around.
Bob Gregor: Alex was friendly and helpful. Wish they had more in stock for same day shopping, but delivery was fast!
Lance Milbouer: This store is too good to be true. I am ecstatic that I have found a purveyor who cares about the perfect fit, the perfect fabric and the perfect service. I know I sound like an advertisement but these clothes not only complement and enhance my recent weight loss, but fit me like they were genetically designed to know what I am becoming. I've never been happier with a clothing store.
Michael Tarselli: Helpful clothier with trendy, knowledgeable staff.
Evan Moulson: Bonobos sells things (almost) exclusively online, but their guideshops let you try on something before you order it, return something without having to go through a cumbersome online process, and just browse through their excellent selection of clothes. I've never had a bad experience at one, and this was no different: the "ninja" who helped me out was totally understanding of the fact that I had neglected to get a well fitting warm weather suit two days before a wedding (😬) and helped me find something within my price range that looks fantastic. It arrived today, with plenty of time to spare.
Teddy Cleveland: This store is awesome. The people here were really helpful and nice, and the clothes are amazing.
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
Men's clothing store
9. BOSS Store - Boston
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
· 40 reviews
100 Huntington Ave Ste #A015, Boston, MA 02116
Address
Website
WhatsApp
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
Clothing store
10. Polo Ralph Lauren Factory Store - Somerville
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
· 186 reviews
460 Assembly Row Suite 509, Somerville, MA 02145
Address
Website
WhatsApp
Jemal Fowler: Great staff and my favorite store
Anything's Possible Music - Hear me on Spotify: Not as many discounts as I expected but I sort of got what I needed.
Nicholas Mackenzie: Had a great in store experience! Our sales associate Josh was extremely helpful, wonderful service.
Carola Haces Banda: Grande y con muy buenas ofertas
Sherita Dawson: Friendly employees!
D.: I've never shopped in this store before, but today they had a half off sale on outerwear. We got 2 coats for $466. Without the sale, they originally would have been $1,096 together. It was a GREAT purchase!! (Here's a picture of mine)
John Thibodeaux: Good deals, sign up for extra percentages off.
다정: I loveeeee it
kevin: no big and tall
varun singh: Lovely no matter what
Maria Orozco: Excelente
John Kellum: Way to expensive for a factory outlet don't even bother go to Kittery Maine
Ofelia Aleman: Lo mejor
Phoebe Foley: My husband found the perfect shirt. Thank you.
Yehya El Zein: Very expensive and no discounts
blocky 508: Customer service was awful, Mercedes the “manager” was rude and not helpful by any means.
Noah M: The Google say it’s open but is close.when you call to the store they say they can close anytime Bad customer service
John Speranza: Awesome clothes and great deals
Julio Cardona: Me gusta
Alicia p: Great selection good deals and excellent quality was greeted and assisted
Joe Celusta: Sizes changed, fashionable, no more classics
11. Bonobos - Prudential Center - Boston
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
· 24 reviews
800 Boylston St Suite 45, Boston, MA 02199
Address
Website
WhatsApp
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
Men's clothing store
12. Jos A. Bank - Boston
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
· 63 reviews
84 State St STE S2, Boston, MA 02109
Address
Website
WhatsApp
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
Clothing store
13. Old Navy - Boston
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
· 392 reviews
430 Washington St, Boston, MA 02111
Address
Website
WhatsApp
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
Men's clothing store
14. Bonobos - Seaport - Boston
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
· 16 reviews
54 Seaport Blvd, Boston, MA 02210
Address
Website
WhatsApp
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
Clothing store
15. UNTUCKit - Boston
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
· 29 reviews
100 Huntington Ave Space E014, Boston, MA 02116
Address
Website
WhatsApp
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
Clothing store
16. J.Crew - Boston
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
· 36 reviews
100 Huntington Ave Space F 8, Boston, MA 02116
Address
Website
WhatsApp
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
Clothing store
17. Urban Outfitters - Boston
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
· 390 reviews
4 S Market St, Boston, MA 02109
Address
Website
WhatsApp
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
Men's clothing store
18. Peter Millar - Boston
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
· 8 reviews
45 Northern Ave, Boston, MA 02210
Address
Website
WhatsApp
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
Clothing store
19. Brooks Brothers - Newton
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
· 28 reviews
199 Boylston St - Suite N105C, Chestnut Hill, MA 02467
Address
Website
WhatsApp
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
Clothing store
20. Urban Outfitters - Boston
Verify
Not verifiedThis business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.
Request your free profile now
· 232 reviews
361 Newbury St, Boston, MA 02115, United States
Address
Website
WhatsApp
