Best Stores To Buy Men's Quilted Vests Boston Near Me

Macy's UNIQLO Filson Ralph Lauren The North Face Boston Old Navy ZARA H&M Newbury UNIQLO Chestnut Hill Old Navy BOSS Store Gap Nordstrom Rack Saks Fifth Avenue Jos A. Bank BOSS Shop Urban Outfitters Brooks Brothers Urban Outfitters

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1. Macy's - Boston

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· 5727 reviews

450 Washington St, Boston, MA 02111

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Macy's: what do users think?
Heidy Baret: Nice
Ajay Lokhande: Good experience of shopping, huge variety of all items
Emily Rose: Clean but it looked more like a discount store on the second floor. Didn't feel like macys
Abhijeet Bhandari: Easily accessible from the T. Parking can be a concern though.
dada maisha: Disorganised and no staff to help. Why are the stores understaffed
Petunia: This should be the place with the best price,many discounts and few people. The experience is very good
Kelly Chamblee: Friendly and helpful
Nimish Bendre: Great store and sweet staff!!!!
Veska Minkova: Голям магазин от известната верига.Много добре зареден с качествени стоки ,разнообразие от артикули за всеки вкус.Има и изгодни разпродажби
Christine Vargas: Very pleased with the associated talk to me with my purchase as well as finding quality and good price items
Rico Schiekel: Huge selection and decent prices. 👍
PJ Dias: Had an amazing time being helped by Peter in the watches Department. Knowledgeable, friendly, and attentive, will definitely be back to get another Citizens watch.
Kelvin: Bought cologne, sales associate very helpful (could have included more samples). Store was a little mucky, could use some attention to detail.
Samin Pro: The workers were nice and they had decent stuff.
Sidney Fernández de Castro Tudela: you'll always find something you must buy, and what you're looking for.
David Paula: Upscale shopping at Macy's however great designer clothing can be found on a particular sale's rack, especially for ladies and a few things for men.
Gary Perry: I wish I could give 0 stars. The men’s restroom was the worst. Absolutely disgusting. Almost unusable.
Seth M: It's just a department store whose prices have gone up dramatically but their quality has not.
Katherine Horn: I looked online before I went shopping sat Macy's. I'm glad I did. I was easily able to find a nice Calvin Klein suit for an event. The prices are very reasonable here. There is limited help----that is why prices are low and why it was useful to figure out what I wanted before I entered the store. The woman who helped with with shoes was friendly and quick.
Giuseppe Tamilia: Grandi brand ma ottimi prezzi

2. UNIQLO - Boston

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· 594 reviews

341 Newbury St, Boston, MA 02115

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UNIQLO: what do users think?
Tiffany Chen: The most unfriendly return policy I've ever encountered in the U.S. I bought the shirt in the store a week ago, and I decided to return it because the fit is a little weird. I head to the store on my way home from work, so I didn't have the receipt with me. I thought it would be ok since I have my bank statement that shows the address of the store where the purchase was made, and the tag is still on the shirt. To my surprised, they said no. They explained that it's because they can't be sure that I bought the shirt at this particular location. You can't return things you bought at a different Uniqlo location??? That is absurd. I told them I have the bank statement with their store name and address on it. They still said no because I don't have the receipt. Uniqlo is not worth this hassle and wasting your money if you can't return it.
Frank Fretzel: The second-floor customer service was disappointing. I felt treated like a scammer when returning an item I bought recently. Despite providing the original receipt, I was told I needed the original hangtag, which was inconvenient. The frustration really came when the representative interrogated me about the item's condition, pointing out a faded color. When I explained it was already present when I purchased it, the representative called over colleagues to confirm if the item had been worn. I felt uncomfortable and doubted, as if they were gathering evidence against me for simply following their return policies. While I acknowledge the importance of adhering to company policies, the way the customer service representatives acted towards me made me feel upset and uncomfortable.
Hanan Alkuwaiti: رائع واسعاره في متناول الجميع وخامة المنتجات اكثر من رائعه
Joel Shor: Related to company policy. Left an item in the changing room, I tried calling. The number on their website went to an international call center. They claimed they couldn't get in touch with their own store, then kept me on the phone for 30 minutes while they kept trying. This could've been a 30 second conversation
William Sparks: It's super organized, laid out first by type, then by color.My wife got a really pretty 100% wool turtle neck for $40. That's insane. Checkout was a breeze.Isles are a little small, but I'm a big dude. In that same vein, they'll likely not have sizes beyond XL, so keep that in mind.
Armin Heinfling: Expensive and just too Japanese
George Garcia: I am glad that I found a website that is helpful, has affordable prices, and friendly staff who answer my questions quickly and thoroughly. I will definitely be back again!
Kevin Wz: A beautiful store I'd never heard of before but my spouse told me about it and we visited while in Boston. Such a great range of product and really helped me add some great colour to my wardrobe 😊💚💜
Theresa Poon: Customer satisfaction is not met. Employees rather lose a sale due to being “only a display for mannequin” rather than selling a Uniqlo item to a customer. Where as other uniqlo’s have gone above and beyond and just printed a ticket for an item to be sold. Customers don’t matter in this industry apparently displayed by their managers Florence and Chloe.
Axel Lago: Me encanta la ropa de esta marca! Muy buenos precios por la calidad que ofrece
Victoria Kulieva: Found everything we needed. Clean and nice inside. Staff was great.
Gabriel Estrada: Awesome uniqlo store with friendly staff
Sam Elki: The worst exchange and return policies....see other people's reviews with one star going over many years. All with the same issues and they don't care.
Albert Tsai: Don’t trust the reviews. They don’t let you return merchandise and they don’t have size for you to exchange.
Clare Huang: Impolite staff suspecting customer stealing clothes with no reason.
Najaam P Lee: Awesome store!!
Harvey Talwar: The security guard said I couldn’t enter the store with coffee cup. I told him it’s empty and there’s nothing inside the cup and I was just holding it until I came across a bin.Told me I can’t enter and to leave it on the opposite side of the road. There’s no bin opposite.He refused to let me in, just pathetic!
Ronny Doering: Always a great shopping experience at UNIQLO.Staff is super friendly and goes out of their way to assist you.Thanks.
Raviv M-G: Terrible return process. You can't return items you pick up at the store at a store... You need to pay $7 to return items you got at the store by mailing them back.
Poornachandra Kongara: Most happening place in Boston
Jessica Acosta: One of our favorite stores since we learned about it. Especially with now living on the east coast.

3. Filson - Boston

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· 32 reviews

52 Seaport Blvd, Boston, MA 02210

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Filson: what do users think?
Alexander Crane: The staff was quite friendly and very helpful. Got myself a Ranger Anorak in OD. Thank you.
Matt Doody: Great little store if you like Filson products. Friendly staff and they have almost everything you could get online in store even if you don't see it out front.
David Hale Smith: Great looking store with full stock of Filson’s quality goods.
Jessica Razza-Lindsey: I went to an event at this Filson location. The store was immaculate and the staff were great hosts. Thank you for having the New England BHA chapter!
T. Davis: Great customer service staff who are very attentive. Although I disagree with Filson moving manufacturing over seas, the good folks here have nothing to do with those decisions. Clean store and lots of great pieces to look at. Will be back!
Carol Wallis: Lots of nice-looking outerwear. Including coats, jackets, boots and hats.
William Zondersen: Nice fotos. Impressive. Not use this location as of yet.
Jim Kozubek: I bought an expensive jacket at Filson seaport. I checked out the jacket about 3 or 4 times at the store before I actually bought it. Low pressure from the team, and I finally bought this jacket.
jacob sam: There is no better place to shop for ethnic outfits than this one. Trends are always up to date at this shop. Must visit.
Kameron Kalmar: Have been an avid Filson fan for many years, sending family and friends their way providing a lot of business. Slowly loosing faith in this great brand by the loss of American made quality. Paying top dollar for goods made in Bangladesh and Vietnam for a target audience of Hipsters and trend setters that don’t stack up to the vintage Filson heirloom quality we all grew to love. I still Duck hunt in my grandfathers Filson jacket from the 60s. Something the new Asian made clothes could never do. And the cherry on top is when it is an American made good they jack the price sky high. I try to put my money in an Americans pocket before anyone else, a sentiment I believe the old Filson believed in as well. Hopefully there is a management change or a new direction fast because the Filson loyal are taking there money elsewhere.
Yolanda Nunley: Engaging staff who are knowledgeable and genuinely proud of their heritage brand. Ilya, the store manager, was particularly amazing.
William Cooper: cool store, only 10 of this domestically. Very pricey, but you can tell they value quality and American made.
Rod MacLellan: No many stores can culturally and practically bridge the gap between having rugged good looks and still maintain a look suitable and updated for urbane wear.Filson is as hip in a Back Bay winter as it is in the Allagash.
Joshua Lucas: Nice and pricey
Steve Herrmann: Just purchased a Filson Mac Cruiser from Jeff! He customer service was EXCEPTIONAL!!!! Very knowledgeable and friendly to deal with!!!!
Lance Morrison: Great store great experience quality unmatched!!!!
Kathryn Nicole: My boyfriend’s favorite store is Filson and I called before Christmas to see if they had a certain bib. They saved it for me so I could pick it up at the store. The staff was unbelievably helpful with sizing, later we got them hemmed and they were super knowledgeable, prompt, took them to the local tailor and had them shipped to him. He is so excited and I am beyond impressed with the store and it’s staff. Thank y’all so much!
Okan Yazmacilar: Ilya was very helpful today, excellent service. Learned a lot things from him. Their shirts are very nice looking, definitely will buy it
Parker Khouri: Had a repair needed to my backpack, brought it in, and received phenomenal service are handling (enough to be compelled to write this post). They went above and beyond my standards to make sure I was satisfied with my purchase. This brand is trusted by me more than any other retailer.
Brett Wallender: I love the quality at Filson even if the price requires some budgeting.
Sean: Burger King has better customer service than Filson. I made a purchase online and not in the Boston store, but everyone dealing with this horrible company deserves to know what they are getting into.I placed an order 12/20 for a holiday gift. I received a confirmation email that told me they'd be in touch with tracking info as soon as it ships. 2 weeks go by and I hear nothing. Finally I get an email saying my refund has been processed. I didn't ask for a refund. I never cancelled my order.Filson took my money. Sat on it for 2 weeks and then canceled my order with no explanation.I tried calling numerous times only to sit on hold for 20 minutes a time. I have a job and don't have time to sit on the phone. I sent multiple emails to their customer service and never heard back once,Save your money and save your time.It's all cheaply made, over priced Chinese junk anyway.

4. Ralph Lauren - Boston

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· 64 reviews

93-95 Newbury St, Boston, MA 02116

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Ralph Lauren: what do users think?
Jemal Fowler: My store
Mark Mazzaferro: Awesome store with stellar customer service. Thank you, Sonia Ibrahim for all your help and your amazing customer centric focus. I truly enjoyed my visit here. This is a beautiful shop!.
Julian Runge: Beautiful store, mixed service. Avoid a gentleman named Hal.
Dustin Shay: Lovely, as always.
Jingle Huang: Women's section on third floor. Most helpful staff.
Karen Baker: professional, friendly, attentive staff. Elegant beautiful clothes. Welcome to the season!
Ahmed Alhosani: الماركة المفضلة
Rodrigo: I have never had a better experience at a store, the decoration is really nice and the customer service is the best I have ever had I was assisted by Victor who was super helpful and nice and really sold me on what I was buying
Natalie Bell: Not a fan of the resort or summer collection but am a major fan of this store for fall/winter. Can spend hours shopping there. Love the ambiance
Jennifer Sobreiro: Return process wasn't as expected due to a holiday gift with no receipt. They should give you the selling price not a made up discounted price. They discounted the return so much that I should've donated the item.
Janak Joshi: Everything here is $200 or $895. Someone's gotta pay the Newbury St rents! I'm not the one paying it :)
Walter Group Real Estate: The RL store on Newbury has been my favorite for many years. We were recently visiting Boston, MA from Sarasota, FL and worked with Hal in the men's department. We did not have a lot of time, but he helped outfit us for my nephew's Dartmouth football game...(great hunter green options! ) It was raining and cold so we Floridians needed warm gear! Hal provided exceptional customer service, we will shop with him virtually in the future, even if we are not in Boston!
Jordi Segalés: Excellent customer service. Beautiful shop.
d wray: Selection was good Clean store Just rude staff. Seemed over worked and stressed.
Hermann Spicker: Incredible selection. 3 floors of pure Ralph Lauren Glory!
Thitipat Poonsornsiri: Great service as always. Best Ralph Lauren store in Boston hands down. They have everything in stock.
Money Shot: Great service
Scott Rule: If you avoid the $125 bandanas, there are some good deals.
Andrea Soruco: What a pleasure to walk in into a higher end store and find such a professional and kind group of employees.. I walked into a similar store in NYC and the reception was NEVER as warm as the store in Boston, kudos to the city...what a great experience, of course we ended up buying clothes, it is a pleasure to be in a well decorated store, with great employees, an array of great quality options.
Martin Luginbühl: Wonderful experience. The sales team was incredibly helpful and accommodating. Hal Beaudette in particular provided me with detailed advice. They were able to make amendments on a piece in less than an hour. I highly recommend a visit there!
Alex Taylor: Polite workers and a great selection. Called ahead for a winter hat, they only had one left, and they were kind enough to hold it for me. Will shop here again.

5. The North Face Boston - Boston

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· 282 reviews

326 Newbury St, Boston, MA 02115

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The North Face Boston: what do users think?
AMILCAR ZELAYA: La persona que me cobró no retiró el dispositivo de seguridad de la chaqueta. Por lo que tuve que volver
Frank Kell: 👎❌👎❌👎❌ BEFORE YOU BUY,ANY OF THERE Vietnam Defective GARBAGE PRODUCT'S. YOU Might WANT TO LOOK AT. THERE BETTER BUSINESS BUREAU REVIEWS, ON NORTH FACE.WITH A F- MINUS RATING.ON THEIR 900 PERCENTAGE MARKED UP defective GARBAGE VIETNAM MADE GARBAGE PRODUCT'S.THAT THEY DO NOT EVEN REMOTELY STAND BEHIND.YOU ARE PAYING ALL THE MONEY 💰💰💰💰 FOR A NAME (((((NORTH FACE JUNK)))))) ❌👎❌👎❌👎❌ shop around an you can find way better products from other companies for less money
Matthew MacDonald: Brought a jacket for repairs 60 days after purchasing it. they messed up the form attached and had it shipped to completely different addressout a jacket and $700. thanks north face
Akzhan Muzdubayeva: I brought my husband’s winter jacket for the warranty repair in December 2022. I filled out the form, and was told that I will receive confirmation e-mail shortly. I didn’t take picture of the drop off form (my mistake but no one told me to do so either). It has been almost 6 weeks, and I don’t have any confirmation e-mail. Called the store multiple times and received the worst customer service. Their answer is basically we don’t see it at all in our warranty bin, so there is no record of me dropping it off (it’s a $400 jacket that had broke zipper!) I was told they can’t help me at all, and I need to deal with the customer service directly.Unpleasant customer service experience, I was told manager will call me back asap and never heard back from them. Very disappointed with the store and the way things have been handled. I will have to try their main customer service line and see if someone can help me there.
Bruno Martins: Don’t expect outlet shop as it’s not, regular shop with good presentation and high variety of models
Walker Freeman: In 2023, The North Face is unable to process routine gift exchanges in store. The associate informed me he could either exchange the item for their limited in-store merchandise OR he could process a return whereby the funds would be returned to the individual you gave me the gift. There was literally no option to exchange the item for merchandise not carried in the store OR for store credit. I will also note that customer service for The North Face online referred me to the Newbury store for my gift exchange. Waste of time! Ridiculous! Likely the last time I will shop at The North Face.
Kiho Kim: Kind of small store for the selection, but still good to visit to try on for the items.
Z P: This should be the store with the most complete range of clothes in Boston, not bad.
Jose Irizarry: Great store, nice and clean
Calvin Chuang: customer service not doing to match North Face branding.Good brand , right?But, Not so good customer services at store.
Catherine W: Dalton and his staff provided the absolute best customer service with helping me get into the right jacket for my city commute. Online shopping is good but in store is phenomenal. It’s as good as Nordstrom. Thank you guys!
Amar Chakraborty: All the folks are really nice and helpful but the manager Nick helped me figure out a solution to pay for things digitally (I'm from out of town) and I'm really grateful for that. He made a big, positive impact on me and helped me get my awesome North Face raincoat!
Cynthia Handal: Great staff, knowledgeable.
Hannah: Dawlton (not sure if I’m spelling it correctly) and Mike are amazing! Seamless shopping experience- definitely recommend!
Jingle Huang: Friendly service. Good seasonal outfits for running and hiking. Also has a shoe section at the back.
Ema David: The A/C is blasting and the door is propped wide open. For a brand that prides itself on caring about the environment, I found this highly hypocritical and I left without buying anything.
Gabriele Sammarco: Kindly shop assistant
Fabien 2lambersart: A very friendly welcome !! Love the staff and the articles !!
JESS C: Staff was friendly and helpful!
Jean Francois Arlot: Un grand North Face
Luis Cruz: Me encanta esta tienda

6. Old Navy - Boston

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· 392 reviews

430 Washington St, Boston, MA 02111

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Old Navy: what do users think?
Heidy Baret: Good good
Mary Carolan Kenny: Great store
Karena Crawford: This store becomes crowded really fast depending on the times that you visit. I also don't like that the jewelry display is in an awkward place, which is in the waiting line. It makes it hard to browse the selection of jewelry with people impatiently waiting behind you. I was told once that I was holding up the line when that wasn't my intention.
Mish White: I love shopping at Old Navy especially for summer clothing. I love the fact that many of the items I buy are 100% cotton and usually not made in China!!! From my point of view, Old Navy is relatively inexpensive. In addition to tops for spring/summer, I love the flip flops, straw hats and bags for summer. It's a great place to shop if you need items for your vacay!!! I would recommend checking out Old Navy!!
Julie Waschela: Love old navy baby
Yagna Muni: Great clothes. You find the models different and attractive. I got a beige jacket and it's awesome.
Gigi Guerrero: Not well staff
Manpreet singh Randhawa: Good atmosphere and helpful employees
Toni Fullerton: I don't know the womans name she works at downtown crossing Old Navy in Massachusetts she is amazing she's very into customer service she makes people smile she's always in a good mood I feel like she's a friend I go in there shopping occasionally and she remembers my name it's like I'll shop at Old Navy forever because of her
Adrienne G: Zero stars if I could.. in the past 3 years each and every experience at the store when walking in to SIMPLY pick up an online order has been an awful nightmare... For starters, the staff refuses to make eye contact! They are hasty and overzealous too for no reason! They have zero experience and don't understand the simple premise of customer service: you must be happy to be there for one, two, you must make eye contact with a customer! Then you are genuinely communicating and simply assisting someone with checkout. Simple. AND especially with an online order pickup: it's supposed to be easy, they say it is on website but when you get to this location it's a nightmare and you're made to feel awkward and uncomfortable as you're trying to reach in your bag for the phone that you need with the email & barcode, as well as the ID you need to bring (which is clearly stated on the email)..I mean hey we know how to shop, we know what to bring!;..but when you walk in you are demanded your ID immediately - as in one case from a girl who was not even doing the pickup she was going to go get somebody else - but she wouldn't shut up about the ID immediately after I walked in the front area..... TODAY Nov 28 '22 is the last day for me to pick up my extremely much needed items purchased online days ago!! Today's the last day, the 5th day to pick up by end of day (as my email clearly stated)! BUT the inexperienced, rude staffer overzealously (per usual) put it away ??? and I got notification that I'm getting a refund ?!? Well it's heartbreaking now.. We purchase stuff online at a discount..a great deal and the items are extremely useful and good quality and much needed!! The items I purchased are severely needed and I was looking forward to picking up today :( :( :( The person who put it back did wrong and provided a huge disservice to me! The management needs to make amendments by contacting me.. I will be contacting upper management in San Francisco.. I have had enough of this store and this needless rude behavior..this is not the Old Navy mission or practices across the Nation! I am devastated by the email today letting me know that I'm getting a refund when I extremely needed the Christmas gifts that I purchased a few days ago for "store pick up, bring this email & government ID"!! :( :( :(
Joe “Beansprout”: Good prices, quality is decent too
Amber Bost: They are very Experience and. They are nice place and I first time enter, my son's uniform by schools.... Well I like just once time and they little friendly.
Irma George: Bargain and more bargain. I just love going there.
Alin Tcaciu: Good cotton fabric.
Tacara Guice: It was good I always find beautiful things to wear
N C-M: Rude staff. Dirty store.
Ale A: Gran variedad de ropa y zapatos, diferentes departamentos de mujer para hombres y niños. Siempre en el fondo de la tienda tienen ofertas. 👍
NANI143 DEPINA: Looks great and clean. Ok prices lots of clothes for all sizes, graphic tees, hats, chargers, discounts, bags and more.
Jethro Ellison: I never been there
Patricia Ospina: Le doy 5 estrellas porque he encontrado el pantalón que tanto he buscado no tenía tiempo de medirlo y lo dejé guardado con mi nombre para el otro día y las cajeras son muy amables y pueden ir ahora hay mucha variedad de ropa para damas caballeros y niños y mucha variedad de precios me acomode y mi amiga quedo feliz con lo que encontró calidad al 100% un personal excelente te ayudan y te animan porque te dan buenos descuentos anímense les encantará como ami
Oscar Rios: Beauty clothes for children

7. ZARA - Boston

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· 916 reviews

Newbury St #212-214, Boston, MA 02116

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ZARA: what do users think?
Sintia Trinidad: Yesterday I had the worst experience that I have ever had in a clothing store. I went to Zara to return 1 item. After spending more than 20 minutes in line the girl at the register told me that returns are in the second floor (mind you there’s no sign whatsoever that returns are on the second floor). I go to the second floor, there’s is maybe10 people if front of me. There are two girls at the register taking forever. I was in line for more than 45 minutes. I approach one of the employees that is working on the floor ( all he was doing was standing in one spot and talking to two other employees), I asked if there is anyway that he can call for backup. (My parking sticker that I purchase for an hour and 28 minutes was going to expire, all in the process of return an item). His answer was “ no there’s nothing we can do, if you want to you can go to the Natick location.”This is beyond unacceptable, rude, and unprofessional!
Debora Chemin: Buena, pregunte por si tenias más talles de una prenda a una empleada, me dijo que espere y nunca apareció, después la vi irse jaja pero me gustó la atención de la encargada, creo que su nombre es Julieta, no estoy segura pero ella me atendió bien y me ayudo 🙂
Rainbow Ciel: Shopping area mid of gorgeous buildings in Boston- actually so many beautiful buildings all around. But no sales at all.
Jean Fort: Very good!
Elliot Mason: Always long queues in Zara, I was in one in Turkey a few months back long lines, the same in London and same in Boston ! Nice clothes tho
NPC: Can only comment on employee attitudes- 8/10
Virginie Cosset: Impossible to return items, lines are really long, worst customer experience
Katie Polum: Terrible Shopping Experience:Even when the store isn’t that busy I had a terrible time. The staff were so unhelpful and snappy, they had a long line for the dressing rooms downstairs and didn’t let me use the dressing rooms upstairs (closed), they wouldn’t grab different sizes while I was trying on, and did I mention they were just plain rude? Based off their average rating, seems like management just doesn’t care.
Marie Hyvernat: Worst zara i test in my life, sellers aredetestable, 0 help, no smile, no sympathy, it was pitiful
Dena: Love me some Zara ;)
Javier De La Madrid: Worst Zara store in the world.
Jeremy Brown: I like shopping in other Zara stores, but this store is scruffy, has rude staff, changing room closes an hour before store close, and has the slowest checkout
Jenna M: The longest lines to purchase/return in retail history.
Arpit Patel: Bad customer service
Valeriya Gutnik: I spent 1h waiting for the fitting room to be available just to try a few things. The fitting room upstairs wasn’t working and it’s not the first time I face this. There should be a little more respect for my time and energy.
Nanaama O'Hene: It’s always hot at this location i don’t understand! They should do something about this it actually makes me not want to go but it’s one of the few Zara location in Mass
Marc de Lecea: Lines for everything are way too long.
Jack Stenhouse: hell on earth, without fail, every single time. no changing rooms, horrible stock, understaffed, 30 min wait to checkout.
Jon Eaves: The slowest store in the world. Making the clothes is quicker ! Allow 1 hour !
Martha Schick: I usually don't shop at Zara for environmental reasons, but I had to pick something up there. The store was disorganized with boxes everywhere and clothing on the ground. I think they must have been understaffed, because it was hard to find anyone on the floor to ask for help, and the pick up sign was just in a corner next to an elevator with no one around. The employees themselves were pleasant, but it still took a long time to get my order after finding someone to check in with.
Deborah Jordan: Stood in line for about 15 minutes just to be told returns are on the second floor so I join the line upstairs and another 20 minutes went by and I finally got the front and I told her customer service said I could bring in my return and immediately she said I had to prove I talked to customer service in order to do the return! Sounds like she just picked any lie so she wouldn’t help me as she turned away the person before me for some other bogus reason. Last time I checked you scan the barcode on the receipt and the product barcode to do a return but she was playing gatekeeper. I went back downstairs and luckily the lovely people downstairs helped and did my return no issues :) overall if you have to do a return follow the policy online and just ship it back. Don’t. Go. In. They need support there or just shut it down!

8. H&M Newbury - Boston

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· 932 reviews

100 Newbury St, Boston, MA 02116

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H&M Newbury: what do users think?
shawnm618: How many people can stand around doing nothing. Come here and find out. Probably 2/3 of the staff "hanging clothes". No cashiers upstairs and two downstairs. 25 minutes to check out. AVOID THIS STORE
Kyara Manago: Kamari & shaila best employees HANDS DOWN 💚
Nat Werth: “H&M ❤️ BO” A fitting misnomer for the global treachery this corporation has unleashed upon our precious orb of life. My shopping companion stated, “the poor textile quality caused dermal abrasions.” I bestow upon this institution five stars.
Ramses Riviere: The cashiers never care at all about moving the line along quicker. Any time of day, they just chat away and take their sweet time. I come here all the time, same every time
aniketh prakash: Cashier forgot to remove the magnetic security tag from the clothes I bought and one of them popped and got dye all over my new sweater
HeySani: The sales associate was so sweet. I understand the hectic day, retail and behaviors and everything but a guy who works there maybe supervisor or manager or whatever shouts at you and makes you nervous like the situation which I didn't even create which the associate asked him to help her but that guy is like DO YOU HAVE THE APP ON YOUR PHONE on top of his lungs. Like....he needs to be fired. This was around 6:10 pm exactly do...find it
Karan Sachan: Not profesisonal associate (Ariana) at the counter wasted my time and tested my nervous during a recent shopping encounter. She left the security tag on my apparel and had to go back to get it fixed. I'd highly encourage them to hire sales associate more carefully.
Collin Hongze Chen: They offer horrible service. They can’t refund with Apple Pay and the guy told me to get a temporary physical card from the Apple Store. But the guy lied because Apple Store doesn’t have such service. I will never buy anything from the H&M.
Kjkjkj jm: Store manager assume costumers as liar
CJW: Absolutely fantastic customer service!
Regan Wilkins: I loved these pants like loved them. I literally wore them a few times and just purchased them a month ago. But this morning when i already had my jeans on and ready to go I bent down to grab something and they ripped right by the pocket. I tried calling customer service but they said it would be difficult to do an exchange because i didn’t have any tags(but i have the receipt). So yeah I won’t be purchasing these or any of these again.
Kit Parker: It's retail on Newbury Street.
John Am: It’s a Sweden brand, which we boycott because their racist double standard government they let extremist burn the holy book
Sindy: Just heads up they don’t do price match so if you’re looking for something in store might have to go somewhere else or order online
Axel Lago: Mucha oferta y buenos precios
Madeline M: H & M has just what you need if you are into the 2000s aesthetic or need practical clothing. Although, the quality is not great. This store is great for new trends but it doesn’t last a long time.
Solanye Camargo: Genial Estilo, ropa muy linda
Prashant Singh: Good place to buy clothes
Ana Romanelli: Only 2 cashiers working in the busiest time of the year. ABSURD
Drew Linds: Stylish items for affordable pricing. Repeat customer.
Jonathon Murphy: Very big HM store.

9. Polo Ralph Lauren - Boston

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· 52 reviews

800 Boylston St, Boston, MA 02199

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Polo Ralph Lauren: what do users think?
Project Hu148: Cant even make a simple exchange, not shopping at RL again.
Emma Xue: Purchased a cashmere sweater here six months again. It had way too many fuzz balls and I discover it had a huge hole due to wear today. Terrible quality for a 500+ product.
Charlotte Witney: Staff were really helpful and the store was exceptionally well organised
Ethan Szilniczky: I don't know what's up with all the negative reviews for this location this is one of my favorite Polo Ralph Lauren stores in the country friendly staff great selection and people who understand and love fashion like I do this is also where I buy all my Polo Ralph Lauren
Maylee Austin: June was such a great help!
d wray: Great inventory. Great professional staff. Enjoyed my shopping
Ms. Medina: Excellent customer Service. I was looking for an item that was sold out online and Rebecca was able to help me locate the item and ship me the item right away, I indicated the item was a gift and Rebecca was very accommodating with beautiful packaging ! I cant thank her enough!!!!!
Runze Yang: I would give zero star if I could. I purchased a jacket in the store today and I remembered that I saw the price on the jacket in the store was $298. However, when I arrived home and checked my receipt, it is $398 plus $13.94 on the receipt. So I brought the jacket and wanted to check the price tag, but the price tag is GONE!!! I called the customer service of RL and explained the situation, the girl called the store and found out the price is indeed $298, so she asked the store to issued a refund for the extra money the store charged me. I don't want to reveal the salesperson's name here, but was that a mistake? Why the price tag is gone if that was a mistake??? Super frustrated with this store!!!
Drew Cameron: Nice store, great service. Maria and Crystal were super helpful and helped me get what I wanted this visit and had good recommendations. I wish the selection was a bit bigger, but otherwise a convenient and pleasant location to shop. Note that they have extra sizes available in the back for a lot of items.
James Stanley: Krystle and her team are fabulous. I’ve never felt so comfortable coming back multiple times to buy many items for myself and loved ones. The Service here is impeccable and they are willing to go the extra mile to make sure you’re happy with your purchase. Krystle, especially, is a gem that is rare to find in this retail industry. Thank you and I can’t wait to be back
Roaski 27: Very very very rude manager, these type of staff are the reason that people shop online rather than the store. A manager should be nice to customers and talk respectfully ”waer your mask I’m not going to ask again, or I’m going to make you leave the store” even though mask was on my face he still showed a really rude attitude which is unacceptable. This store will shut down if they hire managers that don't have the skill to help costumers and talk to the respectfully.
Dalquis Pena: Excente me encanto el personal genial
Saulo Arcoverde: Amazing quality as you would expect and amazing service as well. Look for Kevin to help you, he’s great.
Dave Bedard: Classy
Norron Lee: Grossly overpriced. It is a joke.
AliG Zvonkov: Very very slow, had to wait 20+ but staff are very polite and nice.
Yin Chen: Didn't end up buying anything but service was great!
Jeremy Lee: POLO EVERYWHERE FOR EVERY PART OF YO BODY!
Nina Petrova: I used to love this store until I met this sales person Thomas. I came to the store I’ve been shopping for years for help with a return. And what I got? I wasted an hour of my time and left the store with negative energy all over me. He ruined my day and my and left the worst impression of the store. Will never ever go there again.
Mehmet TARLACI: Herdaim güzel ürünlet
Justine Robinson: Good service, good choice of product and great price, better than England.

10. UNIQLO Chestnut Hill - Newton

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· 193 reviews

The Shops at, 199 Boylston St, Chestnut Hill, MA 02467

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UNIQLO Chestnut Hill: what do users think?
Duy-Quang Nguyen: Good range of products and promotions. Parking space is a huge plus.
Andrew Huang: BEWARE OF THEIR NONSENSICAL RETURN POLICY!! Online purchases can only be returned online, and you must pay $7 for any return. Store purchases can only be returned to the SAME store you purchased from, not any other store.May 3, 2023 Update:Most employees are nice and a few are extremely nice. Unfortunately, this location had a rude male working on May 3rd at noon who needs some training in customer service; I didn't catch his name as he didn't introduce himself. I asked to make a return for an online purchase and he said that wasn't possible in-store; I had to pay $7 and print my own return label. When I said that the same item was sold in the store, he reiterated that it was the return policy and I cannot return an item to the store regardless of whether the item was in the store or not. I walked away after confirming there was nothing I could do but lose $7 on a $20 T-shirt if I chose to return it. Everything was fine with the employee until then since I understand he could not have changed the poor store policy. However, as I walked away, he immediately started *laughing*, which not only made me upset by the poor return policy but also appalled by the customer service. That's a great way to lose some business, Uniqlo! This isn't the first time I've had unprofessional customer service at a Uniqlo store so it seems like an issue that continues to slip by their hiring or training processes.April 2023 review:In general, Uniqlo is a great brand with a large variety of clothing. Not everything is high quality and prices are average unless there is a sale, but you can find great deals or unique clothing here.Most of the workers I have had the pleasure of being greeted or assisted by have been great at this location. Cassy in particular helped me find options for pants I was looking for. Despite not seeing her again as I continued to browse and try on clothes, she came up to me at the checkout when she saw me and enthusiastically asked what I had decided to purchase.
Lizzy Andreson: I would never go to that store ever again, awful services
Mario M: The worst customer service and beware with return policy!!!
Judy J: Do not visit this location!!!Worst experience ever, a pathetic store, chaotic, poor services. The staff are extremely slow and bad at their job, there is a queue that does not work and waiting is ridiculously long because the cashiers did not respect the order of the queue and the cashiers are more concerned about talking to themselves than taking care of the customers.
Sonya Schwarz: What I love about my experience at UNIQLO is that I don't have to speak to anyone. I go in, look around, choose what I like, and self check out. The self checkout is very cool by the way. Anyway, I always leave with more than I planned on whenever I come here.Love the clothes. Not everything but most items.
רמי השמשוני: Love the shopCan always find what i need
Abhishek Mishra: Unfriendly place. One of the representatives asked my 15 month old baby not to touch the baby board as it’s fragile. It was in the baby section with baby written on it, ironical! that the board was fragile enough for a 15month old to break, looks like a baby non-friendly place! Disappointed
Dean Ly: I needed a pair of pants hemmed at the last minute for a funeral. The employees were very helpful and I was able to get everything I needed within a few hours.
Gene A.: What kind of clothing retail brand won't accept in store returns in 2023? The answer is Uniqlo. I have no idea why they did this but it's the main reason I won't ever do business with them. The store associates could not understand plain simple English, not that I care but it's not efficient.
Christopher Nguyen: I consider myself a very loyal Uniqlo customer. I now understand that Uniqlo has a specific return policy that is not unique to this location. I reviewed the poor reviews of this location and my experience was not unique. I tried to return an item to this store (from a different store) and the employee was simply unkind, nasty and dismissive. The employee may have had a bad day, but we were really offended by their delivery and our treatment. We subsequently went to the Natick store, and their employees were very nice, supportive and appreciative.I do NOT recommend this store, and I will now actively inform my friends and family to avoid this store. I recommend going to the Back Bay and Natick store.
Mark T Goobs: Staff sits at the registers doing side work and then get cranky when you approach for them to ring you up. They roll their eyes for disturbing them as they direct you to the self check out with a full drip of condescension.
f F: The worst customer service and policies. They would not give store credit without a receipt. Went back with my receipt few days later and now they can't give store credit unless I go back from Newbury street to Natick where the original sale happened. Their manager has the worst customer service skills which is why she was probably hired in the first place since their policies are intended to make it as inconvenient as possible for you. Never again.
Maura Glandorf: Quality of clothing is terrible. Wore a shirt once and after one wash it developed a large hole. I brought it along with the same shirt unworn with tags on back to store with my original receipt but they refused to take them back because it was beyond their 14 day return policy. I was even willing to take a merchandise credit for the unworn one but they still refused. Horrible customer service as bad as their quality. Stay away.
Sheila Taylor: Probably my favorite Uniqlo location in the greater Boston area.It is well organized, spacious and they have a lot of stock.The best part is their self-serve checkout where you throw your items in a bin and the computer reads all the tags. No scanning necessary!
Guilherme Peruca: All colors you can ever wanted. Nice variety of pieces and colors. But they couldn’t mount the bmx the right way so idk what else they dont know🤣
Kevin Pena: Clothing shopping
Senair Barazarte: Todo muy bonito,precios muy elevados
Fred Richardson: Fun place to shop - some very reasonably priced shirts.
Emrick Ong: Closes at 7. Uniqlo, enough comfort, no design.
Ying Wang: closed one hour before the mall’s closing time.

11. Old Navy - Boston

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· 421 reviews

8 Allstate Rd Suite A, Boston, MA 02125

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12. BOSS Store - Boston

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· 40 reviews

100 Huntington Ave Ste #A015, Boston, MA 02116

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13. Gap - Boston

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· 160 reviews

200 State St, Boston, MA 02109

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14. Nordstrom Rack - Boston

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· 1501 reviews

497 Boylston St, Boston, MA 02116

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15. Saks Fifth Avenue - Boston

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· 448 reviews

800 Boylston St, Boston, MA 02199

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16. Jos A. Bank - Boston

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· 63 reviews

84 State St STE S2, Boston, MA 02109

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17. BOSS Shop - Boston

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· 5 reviews

800 Boylston St, Boston, MA 02199

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18. Urban Outfitters - Boston

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· 232 reviews

361 Newbury St, Boston, MA 02115, United States

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19. Brooks Brothers - Boston

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· 142 reviews

46 Newbury St, Boston, MA 02116, United States

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20. Urban Outfitters - Boston

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· 390 reviews

4 S Market St, Boston, MA 02109

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