Best Stores To Buy Women's Cardigans Boston Near Me

Macy's LOFT Old Navy Primark Gap ZARA UNIQLO Chestnut Hill Free People H&M Newbury Brooks Brothers Old Navy Club Monaco Prudential Center Rainbow Shops alice + olivia LOFT

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1. UNIQLO - Boston

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· 594 reviews

341 Newbury St, Boston, MA 02115

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2. Macy's - Boston

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· 5728 reviews

450 Washington St, Boston, MA 02111, United States

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Macy's: what do users think?
Heidy Baret: Nice
Ajay Lokhande: Good experience of shopping, huge variety of all items
Emily Rose: Clean but it looked more like a discount store on the second floor. Didn't feel like macys
Abhijeet Bhandari: Easily accessible from the T. Parking can be a concern though.
dada maisha: Disorganised and no staff to help. Why are the stores understaffed
Petunia: This should be the place with the best price,many discounts and few people. The experience is very good
Kelly Chamblee: Friendly and helpful
Nimish Bendre: Great store and sweet staff!!!!
Veska Minkova: Голям магазин от известната верига.Много добре зареден с качествени стоки ,разнообразие от артикули за всеки вкус.Има и изгодни разпродажби
Christine Vargas: Very pleased with the associated talk to me with my purchase as well as finding quality and good price items
Rico Schiekel: Huge selection and decent prices. 👍
PJ Dias: Had an amazing time being helped by Peter in the watches Department. Knowledgeable, friendly, and attentive, will definitely be back to get another Citizens watch.
Kelvin: Bought cologne, sales associate very helpful (could have included more samples). Store was a little mucky, could use some attention to detail.
Samin Pro: The workers were nice and they had decent stuff.
Sidney Fernández de Castro Tudela: you'll always find something you must buy, and what you're looking for.
David Paula: Upscale shopping at Macy's however great designer clothing can be found on a particular sale's rack, especially for ladies and a few things for men.
Gary Perry: I wish I could give 0 stars. The men’s restroom was the worst. Absolutely disgusting. Almost unusable.
Seth M: It's just a department store whose prices have gone up dramatically but their quality has not.
Katherine Horn: I looked online before I went shopping sat Macy's. I'm glad I did. I was easily able to find a nice Calvin Klein suit for an event. The prices are very reasonable here. There is limited help----that is why prices are low and why it was useful to figure out what I wanted before I entered the store. The woman who helped with with shoes was friendly and quick.
Giuseppe Tamilia: Grandi brand ma ottimi prezzi

3. LOFT - Boston

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· 94 reviews

200 State St, Boston, MA 02109, United States

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LOFT: what do users think?
Aparna Philip: Excellent at pretending to not see you
Dorothy Slay: Shopping experience was good...caught some sales....Martha assisted me with finding my size at a Michigan store close to my hometown in Detroit. So I'm very happy with my purchases. Thanks Boston Loft💙💙💙
Magdalena Rivera: I luv the Loft but, this time around, they hff and nothing good.
Teresa: Great clothes with style for work or play
erica Reyes: Always found excellent quality nice offers but today I take two beautiful blouses for 10 dollars I am in love
Amy Hitchinson: Great products, and such nice shop keepers.
Jim L: Don't remember going there
Klaus Earl Loft: Not my favorite past time shopping for clothes but nice store
Norman Zimmermann: Was nice and clean area. Good products.
Cristabel Bonilla: Muy bien
YSillySunshine: I worked for the lost 17 years ago in management. I was very disappointed in the quality and prices. Very disappointing
Junu Hada: Love for clothes
Space Cow: I came here looking for men's clothing and was treated with the utmost disrespect. I will never come here for men's clothing again
eje: One of the best.
Ibeth Peralta: I like the clothes here. Shorts are awesome in the summer and they got good stuff in the winter too. Like the sweaters!
Shelley Mintz: I absolutely love the Loft store! Their products and prices are very good for anyone! The number of clothing styles offered is great and I never feel uncomfortable when I ask someone's opinion of whether what I am wearing looks or fits well for my size!
Ashley Williams: Well organized
JUANA ACOSTA: Ropa hermosa y actual. Es una de mis tiendas favoritas. Ropa de muy buena calidad. Diseños de moda. Ahora abrieron espacio para ropa plus size y es una buena opción para las que usan tallas más grandes. Muy bonito todo!!
Dr. Bruno Couto G. Marinho Couto: Tudo de bom
Nelly Perez: One of my favorite store to shopping
Niki Blaker: One of my favorite retail stores. The store is a decent size, they have a good collection of the newest items compared to the website, and the customer service is always top notch.Also, if I order an item online, I can return or exchange it I'm the physical store. Nice perk!

4. Old Navy - Boston

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· 392 reviews

430 Washington St, Boston, MA 02111, United States

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Old Navy: what do users think?
Heidy Baret: Good good
Mary Carolan Kenny: Great store
Karena Crawford: This store becomes crowded really fast depending on the times that you visit. I also don't like that the jewelry display is in an awkward place, which is in the waiting line. It makes it hard to browse the selection of jewelry with people impatiently waiting behind you. I was told once that I was holding up the line when that wasn't my intention.
Mish White: I love shopping at Old Navy especially for summer clothing. I love the fact that many of the items I buy are 100% cotton and usually not made in China!!! From my point of view, Old Navy is relatively inexpensive. In addition to tops for spring/summer, I love the flip flops, straw hats and bags for summer. It's a great place to shop if you need items for your vacay!!! I would recommend checking out Old Navy!!
Julie Waschela: Love old navy baby
Yagna Muni: Great clothes. You find the models different and attractive. I got a beige jacket and it's awesome.
Gigi Guerrero: Not well staff
Manpreet singh Randhawa: Good atmosphere and helpful employees
Toni Fullerton: I don't know the womans name she works at downtown crossing Old Navy in Massachusetts she is amazing she's very into customer service she makes people smile she's always in a good mood I feel like she's a friend I go in there shopping occasionally and she remembers my name it's like I'll shop at Old Navy forever because of her
Adrienne G: Zero stars if I could.. in the past 3 years each and every experience at the store when walking in to SIMPLY pick up an online order has been an awful nightmare... For starters, the staff refuses to make eye contact! They are hasty and overzealous too for no reason! They have zero experience and don't understand the simple premise of customer service: you must be happy to be there for one, two, you must make eye contact with a customer! Then you are genuinely communicating and simply assisting someone with checkout. Simple. AND especially with an online order pickup: it's supposed to be easy, they say it is on website but when you get to this location it's a nightmare and you're made to feel awkward and uncomfortable as you're trying to reach in your bag for the phone that you need with the email & barcode, as well as the ID you need to bring (which is clearly stated on the email)..I mean hey we know how to shop, we know what to bring!;..but when you walk in you are demanded your ID immediately - as in one case from a girl who was not even doing the pickup she was going to go get somebody else - but she wouldn't shut up about the ID immediately after I walked in the front area..... TODAY Nov 28 '22 is the last day for me to pick up my extremely much needed items purchased online days ago!! Today's the last day, the 5th day to pick up by end of day (as my email clearly stated)! BUT the inexperienced, rude staffer overzealously (per usual) put it away ??? and I got notification that I'm getting a refund ?!? Well it's heartbreaking now.. We purchase stuff online at a discount..a great deal and the items are extremely useful and good quality and much needed!! The items I purchased are severely needed and I was looking forward to picking up today :( :( :( The person who put it back did wrong and provided a huge disservice to me! The management needs to make amendments by contacting me.. I will be contacting upper management in San Francisco.. I have had enough of this store and this needless rude behavior..this is not the Old Navy mission or practices across the Nation! I am devastated by the email today letting me know that I'm getting a refund when I extremely needed the Christmas gifts that I purchased a few days ago for "store pick up, bring this email & government ID"!! :( :( :(
Joe “Beansprout”: Good prices, quality is decent too
Amber Bost: They are very Experience and. They are nice place and I first time enter, my son's uniform by schools.... Well I like just once time and they little friendly.
Irma George: Bargain and more bargain. I just love going there.
Alin Tcaciu: Good cotton fabric.
Tacara Guice: It was good I always find beautiful things to wear
N C-M: Rude staff. Dirty store.
Ale A: Gran variedad de ropa y zapatos, diferentes departamentos de mujer para hombres y niños. Siempre en el fondo de la tienda tienen ofertas. 👍
NANI143 DEPINA: Looks great and clean. Ok prices lots of clothes for all sizes, graphic tees, hats, chargers, discounts, bags and more.
Jethro Ellison: I never been there
Patricia Ospina: Le doy 5 estrellas porque he encontrado el pantalón que tanto he buscado no tenía tiempo de medirlo y lo dejé guardado con mi nombre para el otro día y las cajeras son muy amables y pueden ir ahora hay mucha variedad de ropa para damas caballeros y niños y mucha variedad de precios me acomode y mi amiga quedo feliz con lo que encontró calidad al 100% un personal excelente te ayudan y te animan porque te dan buenos descuentos anímense les encantará como ami
Oscar Rios: Beauty clothes for children

5. Primark - Boston

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· 8958 reviews

10 Summer St, Boston, MA 02110

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Primark: what do users think?
Heidy Baret: Good
vidhya gangadhar: Great collections. More sale appreciated.
Joy Flaherty: Great prices
Maria B: Good prices and service.
Constanza Bernal: Mucha variedad , buenos precios 👍
Ana Ortiz: Muy mala fui hoy 05/07/2023 la cuenta eran 22 dólar el cajero me cobro 24 y reclame porque una pieza costaba 8 dólar y le cobraron 9 dólar y recláme los 2 dólar y el cajero hizo algo mal antes de llamar a su jefe de caja y alegan q me pasaron el dinero a la cuenta y q en una semana me llegaba el dinero y exiji al magnet y cuando llega resulta q pague mas de los 22 cuando reviso la cuenta tenía 27 dólar sacado cuanto la cuenta era 22 dólar me fui de la tienda sin la ropa y sin el dinero eso es un abuso pero hay no vuelvo a comprar así q tengan cuidado a la hora de pagar revisen bien para q no le pase lo mismo q a mi
Jennifer Culp: Great deals on the basics, got a cute Spring dress for $12 and everyone needs a new white shirt for summer
JS TEX: Variedad de productos y de precios !
Ilana Alon: חנות בגדים שמאוד אוהבת, מחירים סבירים בהחלט, ניתן למצוא בגדים אופנתיים גם למבוגרים וגם לילדים ובמחירים סבירים בהחלט
Donna Dolphins: It was my 1st time visiting this primark. Was very surprised at how big the store was has 2 floor found alot of good buys.
Kiel VanTiem: This store was a lovely surprise during our vacation. Their clothing really holds up for the cheap price.
Kevin J. Smith: Good prices. Good selection.
Victoria Kahler: Great prices in a well organized store
Ayoub Azberga: לא זול יחסית... נהייה יותר יקר
Justin Downs: staff could use a pick me up and say the tag prices on clothing etc are rising quickly and steadily
Amara Uzo: Really affordable!
Maria Altagracia: Buenos precios y consigues de todo para damas, caballeros y niños. Me gusto ir alla
Bill Sheehan: Reminded me of the old Bradley's
Kim Jansen: Enorme winkel, netjes opgeruimd en volop voorraad. Ruim opgezet ook.
Alesia Martin-Brangman: Always spend too much darn money there lol but I always find awesome outfits for my babies

6. Free People - Boston

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· 6 reviews

899 Boylston St, Boston, MA 02115, United States

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Free People: what do users think?
Ana Gabriella: The girl who is the manager who is pregnant is ssoooo rude 0 stars
Eoin Kenny: Very nice people at very reasonably priced.
tt L: I love free people and this location. Unfortunately I can never find anything at this location bc they cater styles to really young student girls but I just shop online and I come here if something doesn't fit, to return :) the workers are extremely polite and sweet 💗
Heike Arneth: Really cool things to find! Great customer service. Very good atmosphere.
Kiran Dickey: Amazing customer service! After receiving poor help making at return at Aritzia, it was refreshing to receive outstanding help at Free People!After walking over 2 miles to make a return, I was disappointed to find out that I brought the wrong receipt. However, Ivy, the sale associate, was able to look up my purchase. I am extremely thankful to have received such great service. It truly made my day. Thank you Ivy! I will be purchasing more from free people in the future
Adrienne G: Great store!
Vivi Geyerhahn: Lovely place. Great customer service. Shaun helped me find certain pieces and started a dressing room for me. Claudia was very nice and helpful as well. I enjoyed shopping here.
Lina P: Not super big, a bunch of white free people without a mask.
Lauren Parker: You guys should probably communicate to customers that you’re accounting for midday breaks on your site. I understand that you must allow this, because you’re short staffed, but it’s communicates nowhere except a hand written sign on your physical door. Not exactly convenient when you commute in and have to wait around. Poor customer service
Jess Graham: I love this place. Although the prices are very expensive (as with any boutique), the clothes are beautiful and usually hold up well over time. ALWAYS check the sale rack-- prices are affordable! The service is great and always helpful and nice.
Emma Lejeune: Basically the tiniest store ever, I don't think it is worth going there as opposed to shopping online. The clothing is pretty though and sometimes they have sales. I don't think it has a better selection than anthropoigie though.

7. Gap - Boston

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· 160 reviews

200 State St, Boston, MA 02109

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Gap: what do users think?
Boujidee “Boujidee” D: Obviously customer experience is not a priority for GAP. I am closing my GAP cc and will NEVER shop your stores again.
Dilon Butterfield: We're so glad you found us! Our experts will help guide your decision and ensure that it's a good fit for both of our needs.
Carolina Sanchez: Excelente
ideedaprodurre MODA: Buono...
Pedro Greender: Buena ropa básicos. Accesible.
Tanya Yoder: Didn't seem like much product to choose from...sad thr stores seem to be thinning out
Andrea Aldridge-Edmonds: Clean and organized store. Associates friendly and offer to assist.
Smile Thornton: Cool
Dria Washington: Friendly service, big store, a little pricey.
Traci Jovančević: They have Gap Body which can be hard to find. The cashier gave me a good discount on a jacket that didnt have a price tag because it was the last one.
Ben: It says it opens at 10am. It was not open at 10am.
Piyush Bhandari: Excellent variety showroom in Quincy Boston
Mariano Martin: muy buenos lod clasicos buzos
T Sanford: Hard to find bot toddler shoes. Assoc.at register wasn't really friendly. But otherwise it's what you'd expect from the GAP.
Laura González: Lindo lugar
Travis _: It says they’re open till 9, but they close at 7 on Sunday
zee: Great sales.
Sal Russo: I was not there
KaiBass: Never GAP
Saf Saf: It is pretty big. But you can not find things which are on sale
Claudia Melo: Grande diversidade de produtos

8. ZARA - Boston

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· 917 reviews

Newbury St #212-214, Boston, MA 02116, United States

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ZARA: what do users think?
Sintia Trinidad: Yesterday I had the worst experience that I have ever had in a clothing store. I went to Zara to return 1 item. After spending more than 20 minutes in line the girl at the register told me that returns are in the second floor (mind you there’s no sign whatsoever that returns are on the second floor). I go to the second floor, there’s is maybe10 people if front of me. There are two girls at the register taking forever. I was in line for more than 45 minutes. I approach one of the employees that is working on the floor ( all he was doing was standing in one spot and talking to two other employees), I asked if there is anyway that he can call for backup. (My parking sticker that I purchase for an hour and 28 minutes was going to expire, all in the process of return an item). His answer was “ no there’s nothing we can do, if you want to you can go to the Natick location.”This is beyond unacceptable, rude, and unprofessional!
Debora Chemin: Buena, pregunte por si tenias más talles de una prenda a una empleada, me dijo que espere y nunca apareció, después la vi irse jaja pero me gustó la atención de la encargada, creo que su nombre es Julieta, no estoy segura pero ella me atendió bien y me ayudo 🙂
Rainbow Ciel: Shopping area mid of gorgeous buildings in Boston- actually so many beautiful buildings all around. But no sales at all.
Jean Fort: Very good!
Elliot Mason: Always long queues in Zara, I was in one in Turkey a few months back long lines, the same in London and same in Boston ! Nice clothes tho
NPC: Can only comment on employee attitudes- 8/10
Virginie Cosset: Impossible to return items, lines are really long, worst customer experience
Katie Polum: Terrible Shopping Experience:Even when the store isn’t that busy I had a terrible time. The staff were so unhelpful and snappy, they had a long line for the dressing rooms downstairs and didn’t let me use the dressing rooms upstairs (closed), they wouldn’t grab different sizes while I was trying on, and did I mention they were just plain rude? Based off their average rating, seems like management just doesn’t care.
Marie Hyvernat: Worst zara i test in my life, sellers aredetestable, 0 help, no smile, no sympathy, it was pitiful
Dena: Love me some Zara ;)
Javier De La Madrid: Worst Zara store in the world.
Jeremy Brown: I like shopping in other Zara stores, but this store is scruffy, has rude staff, changing room closes an hour before store close, and has the slowest checkout
Jenna M: The longest lines to purchase/return in retail history.
Arpit Patel: Bad customer service
Valeriya Gutnik: I spent 1h waiting for the fitting room to be available just to try a few things. The fitting room upstairs wasn’t working and it’s not the first time I face this. There should be a little more respect for my time and energy.
Nanaama O'Hene: It’s always hot at this location i don’t understand! They should do something about this it actually makes me not want to go but it’s one of the few Zara location in Mass
Marc de Lecea: Lines for everything are way too long.
Jack Stenhouse: hell on earth, without fail, every single time. no changing rooms, horrible stock, understaffed, 30 min wait to checkout.
Jon Eaves: The slowest store in the world. Making the clothes is quicker ! Allow 1 hour !
Martha Schick: I usually don't shop at Zara for environmental reasons, but I had to pick something up there. The store was disorganized with boxes everywhere and clothing on the ground. I think they must have been understaffed, because it was hard to find anyone on the floor to ask for help, and the pick up sign was just in a corner next to an elevator with no one around. The employees themselves were pleasant, but it still took a long time to get my order after finding someone to check in with.
Deborah Jordan: Stood in line for about 15 minutes just to be told returns are on the second floor so I join the line upstairs and another 20 minutes went by and I finally got the front and I told her customer service said I could bring in my return and immediately she said I had to prove I talked to customer service in order to do the return! Sounds like she just picked any lie so she wouldn’t help me as she turned away the person before me for some other bogus reason. Last time I checked you scan the barcode on the receipt and the product barcode to do a return but she was playing gatekeeper. I went back downstairs and luckily the lovely people downstairs helped and did my return no issues :) overall if you have to do a return follow the policy online and just ship it back. Don’t. Go. In. They need support there or just shut it down!

9. Aritzia - Boston

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· 85 reviews

800 Boylston St, Boston, MA 02199

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Aritzia: what do users think?
kiahuitzin Aguilar: Por fuera se ve bien. No entre pero imagino que es cara la tienda
Jessica H.: This is a review for the Copley Place location. I visited on Apr 14 around 5 pm, and experienced the worst employees out of any Aritzia I've ever shopped at. I've visited several Aritzia locations across Canada, and a few in the US (NYC, LA), and I'm honestly appalled at how horrible the customer service was here.The employees will not greet you unless they recognize you (a friend, a client that has shopped there previously, whatever), and they will talk about customers in the most incredibly obvious way. I always thought that rumors about Aritzia employees being condescending was false considering the fact that I've always been treated pleasantly by employees at any other store, but the Copley Place location is an anomaly. Don't expect a greeting, because god forbid you interrupt the conversations that the employees are having while ignoring you.The selection is miniscule, they carry approximately 2 in-house brands and what variety they do have is repeated throughout the store. Don't waste your time by visiting this location. The employees don't deserve the commission, and there are about 4 pieces of clothing you can look through. Order online and return in store, or wait for the Prudential location to reopen. Extremely disappointed in my experience here.
Jon Bessette: Located on second floor of the Prudential Center; temporarily closed until "summer 2023".
Jaye Aster Broder: It’s very crowded on weekends. Expect long lines for dressing rooms.
Cosmo Borden: Myself and a friend were in here today, First time inside the store and definitely the last time.My friend is a bit plus sized and picked some lovely dresses to try on, 3 young “women” were working today and one came over, took one dress in her hand and said“This won’t fit you, plus we don’t normally have your size”These “women” are built like skyscrapers, rude, disrespectful and bitchey
Colleen O’Malley: I normally don’t do reviews, but i’m honestly really really disappointed. I got the super world sweats and a matching sweatshirt that i was literally in loveee with and the sweatpants are completely discolored after i put them in the wash :( not to mention the first time i got the set it had a stain so i had to return it. for the price i was really expecting better and not for it to lose all color. now i can’t wear them together because the sweatshirt and sweatpants are 2 completely different colors and i am just really sad :(
TIM KELLEY: The girls went shopping here for a coat. Beautiful place. Had very nice clothes reasonable prices. The staff was very professional and friendly and very helpful
Joan-Antoinette Adija: The staff was so sweet. It was also quite busy, but I went on a snowy Sunday
Lilian Uong: The customer service here was never good each time I went. All the store associates I’ve met were all rude.
Hagita Gur: I purchased vegan pants, they said it will stretch in one size.So vegan leather don't stretch only reall leather.
C. Baechler: I recently went to this store and I was very sad about not being able to find my size (XL). I saw that they carry small sizes all the way down to 2XS at the store! But when I asked an employee about a size XL she said that for any size bigger than L I will have to go online to buy it. I guess I’m not welcome at their stores for being heavy.
THOMAS BAEK: This store should fire the concierge who prioritize customers who buy a lot versus customers like me who wants to buy one item. I watched for more than 15 minutes people cut me off at the line per this person's direction simply because they were buying 5+ items.Highly recommend ordering online and avoid this store like a plague.
Cindy Yu: The white man racially profiles!!! I was literally just standing there and he accused me of stealing 💀💀 also he smelled like fish?? Unhygienic and racist!
Nancy Maldonado: HORRIBLE FITTINGROOMS, EXCELLENT CUSTOMER SERVICE, while the service is the best and the girls are the sweetest people, the fitting rooms are really bad. WHY? Because there are no mirrors, there is just one big mirror outside the fitting room where all people is there looking at you, employees, people in line waiting, other people trying clothes, it’s like you are inside the FR and you just hear people saying to each other “Woooow it’s so cute, you look great, I’m in love” SORRY but I am an introvert and I don’t want to come out to the world without knowing how clothes look on me. I BET you will INCREASE YOUR SALES if you put mirrors inside the fitting rooms, I took 7 jeans to try them on but I was really embarrassed to come out with all people around looking at you. Clothes are great quality and have a perfect fit.
Katherine Kibler: Erika was so helpful and great - she really made my first experience shopping here wonderful! Can't wait to come back!
Rosie: The return policy should be the same across online and in-store returns. I read the 30 day policy thinking that my return would be within range, but in store returns are 21 days. The first associate was very apologetic and nice but the second person that she double checked with was just plain rude. I work in retail as well and I understand enforcing return policies is difficult, but there was no reason for the extremely loud and embarrassing explanation that my return was “WAYYY over the return date” (6 days). I wasn’t trying to push the return whatsoever and it was completely unnecessary, especially if the woman knew my confusion was based upon two different return policies within the organization. It was not explained to me and I didn’t know until after I left the store and looked it up. Thank you.
Elena M: Remember if you want a refund to your credit card, return it within 14 days AFTER SHIPPING. Ridiculous.
Scarletta Lansberry: 20/10 Experience! The girls here are amazing! A few of them helped us and the girls checking us were very helpful.Great management. Definitely coming back for my summer closet.
Emma Wilson: Confused why dressing rooms don’t have mirrors in them. Extremely weird and uncomfortable experience. Not everyone feels comfortable trying on stuff in front of everyone. When I asked for a mirror I was met with annoyance and mean girl energy. Needless to say never shopping in store again.
Elizabeth Tuten: They offer to “start a fitting room for you” but then your items get put on a rack and you have to wait in line once you’re ready to try on. They asked me if “any of these items looked familiar” and had lost a few of my items in the process. It felt super unprofessional. If I ever come back, I’ll be holding onto my things
Jade Dionna: I’m a regular but I won’t be going back after they made my friend uncomfortable. I don’t understand what’s wrong with being a regular customer as they make commission. A few of the associates huddled into a corner to gossip about how often we shop there. Mind the business that pays you ladies.Update:It’s only gotten worse :(

10. UNIQLO Chestnut Hill - Newton

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· 193 reviews

The Shops at, 199 Boylston St, Chestnut Hill, MA 02467

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UNIQLO Chestnut Hill: what do users think?
Duy-Quang Nguyen: Good range of products and promotions. Parking space is a huge plus.
Andrew Huang: BEWARE OF THEIR NONSENSICAL RETURN POLICY!! Online purchases can only be returned online, and you must pay $7 for any return. Store purchases can only be returned to the SAME store you purchased from, not any other store.May 3, 2023 Update:Most employees are nice and a few are extremely nice. Unfortunately, this location had a rude male working on May 3rd at noon who needs some training in customer service; I didn't catch his name as he didn't introduce himself. I asked to make a return for an online purchase and he said that wasn't possible in-store; I had to pay $7 and print my own return label. When I said that the same item was sold in the store, he reiterated that it was the return policy and I cannot return an item to the store regardless of whether the item was in the store or not. I walked away after confirming there was nothing I could do but lose $7 on a $20 T-shirt if I chose to return it. Everything was fine with the employee until then since I understand he could not have changed the poor store policy. However, as I walked away, he immediately started *laughing*, which not only made me upset by the poor return policy but also appalled by the customer service. That's a great way to lose some business, Uniqlo! This isn't the first time I've had unprofessional customer service at a Uniqlo store so it seems like an issue that continues to slip by their hiring or training processes.April 2023 review:In general, Uniqlo is a great brand with a large variety of clothing. Not everything is high quality and prices are average unless there is a sale, but you can find great deals or unique clothing here.Most of the workers I have had the pleasure of being greeted or assisted by have been great at this location. Cassy in particular helped me find options for pants I was looking for. Despite not seeing her again as I continued to browse and try on clothes, she came up to me at the checkout when she saw me and enthusiastically asked what I had decided to purchase.
Lizzy Andreson: I would never go to that store ever again, awful services
Mario M: The worst customer service and beware with return policy!!!
Judy J: Do not visit this location!!!Worst experience ever, a pathetic store, chaotic, poor services. The staff are extremely slow and bad at their job, there is a queue that does not work and waiting is ridiculously long because the cashiers did not respect the order of the queue and the cashiers are more concerned about talking to themselves than taking care of the customers.
Sonya Schwarz: What I love about my experience at UNIQLO is that I don't have to speak to anyone. I go in, look around, choose what I like, and self check out. The self checkout is very cool by the way. Anyway, I always leave with more than I planned on whenever I come here.Love the clothes. Not everything but most items.
רמי השמשוני: Love the shopCan always find what i need
Abhishek Mishra: Unfriendly place. One of the representatives asked my 15 month old baby not to touch the baby board as it’s fragile. It was in the baby section with baby written on it, ironical! that the board was fragile enough for a 15month old to break, looks like a baby non-friendly place! Disappointed
Dean Ly: I needed a pair of pants hemmed at the last minute for a funeral. The employees were very helpful and I was able to get everything I needed within a few hours.
Gene A.: What kind of clothing retail brand won't accept in store returns in 2023? The answer is Uniqlo. I have no idea why they did this but it's the main reason I won't ever do business with them. The store associates could not understand plain simple English, not that I care but it's not efficient.
Christopher Nguyen: I consider myself a very loyal Uniqlo customer. I now understand that Uniqlo has a specific return policy that is not unique to this location. I reviewed the poor reviews of this location and my experience was not unique. I tried to return an item to this store (from a different store) and the employee was simply unkind, nasty and dismissive. The employee may have had a bad day, but we were really offended by their delivery and our treatment. We subsequently went to the Natick store, and their employees were very nice, supportive and appreciative.I do NOT recommend this store, and I will now actively inform my friends and family to avoid this store. I recommend going to the Back Bay and Natick store.
Mark T Goobs: Staff sits at the registers doing side work and then get cranky when you approach for them to ring you up. They roll their eyes for disturbing them as they direct you to the self check out with a full drip of condescension.
f F: The worst customer service and policies. They would not give store credit without a receipt. Went back with my receipt few days later and now they can't give store credit unless I go back from Newbury street to Natick where the original sale happened. Their manager has the worst customer service skills which is why she was probably hired in the first place since their policies are intended to make it as inconvenient as possible for you. Never again.
Maura Glandorf: Quality of clothing is terrible. Wore a shirt once and after one wash it developed a large hole. I brought it along with the same shirt unworn with tags on back to store with my original receipt but they refused to take them back because it was beyond their 14 day return policy. I was even willing to take a merchandise credit for the unworn one but they still refused. Horrible customer service as bad as their quality. Stay away.
Sheila Taylor: Probably my favorite Uniqlo location in the greater Boston area.It is well organized, spacious and they have a lot of stock.The best part is their self-serve checkout where you throw your items in a bin and the computer reads all the tags. No scanning necessary!
Guilherme Peruca: All colors you can ever wanted. Nice variety of pieces and colors. But they couldn’t mount the bmx the right way so idk what else they dont know🤣
Kevin Pena: Clothing shopping
Senair Barazarte: Todo muy bonito,precios muy elevados
Fred Richardson: Fun place to shop - some very reasonably priced shirts.
Emrick Ong: Closes at 7. Uniqlo, enough comfort, no design.
Ying Wang: closed one hour before the mall’s closing time.

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