Best Stores To Buy Women's Down Jackets Boston Near Me

Ajay Lokhande: Good experience of shopping, huge variety of all items

Emily Rose: Clean but it looked more like a discount store on the second floor. Didn't feel like macys

Abhijeet Bhandari: Easily accessible from the T. Parking can be a concern though.

dada maisha: Disorganised and no staff to help. Why are the stores understaffed

Petunia: This should be the place with the best price,many discounts and few people. The experience is very good

Kelly Chamblee: Friendly and helpful

Nimish Bendre: Great store and sweet staff!!!!

Veska Minkova: Голям магазин от известната верига.Много добре зареден с качествени стоки ,разнообразие от артикули за всеки вкус.Има и изгодни разпродажби

Christine Vargas: Very pleased with the associated talk to me with my purchase as well as finding quality and good price items

Rico Schiekel: Huge selection and decent prices. 👍

PJ Dias: Had an amazing time being helped by Peter in the watches Department. Knowledgeable, friendly, and attentive, will definitely be back to get another Citizens watch.

Kelvin: Bought cologne, sales associate very helpful (could have included more samples). Store was a little mucky, could use some attention to detail.

Samin Pro: The workers were nice and they had decent stuff.

Sidney Fernández de Castro Tudela: you'll always find something you must buy, and what you're looking for.

David Paula: Upscale shopping at Macy's however great designer clothing can be found on a particular sale's rack, especially for ladies and a few things for men.

Gary Perry: I wish I could give 0 stars. The men’s restroom was the worst. Absolutely disgusting. Almost unusable.

Seth M: It's just a department store whose prices have gone up dramatically but their quality has not.

Katherine Horn: I looked online before I went shopping sat Macy's. I'm glad I did. I was easily able to find a nice Calvin Klein suit for an event. The prices are very reasonable here. There is limited help----that is why prices are low and why it was useful to figure out what I wanted before I entered the store. The woman who helped with with shoes was friendly and quick.

Giuseppe Tamilia: Grandi brand ma ottimi prezzi

Frank Fretzel: The second-floor customer service was disappointing. I felt treated like a scammer when returning an item I bought recently. Despite providing the original receipt, I was told I needed the original hangtag, which was inconvenient. The frustration really came when the representative interrogated me about the item's condition, pointing out a faded color. When I explained it was already present when I purchased it, the representative called over colleagues to confirm if the item had been worn. I felt uncomfortable and doubted, as if they were gathering evidence against me for simply following their return policies. While I acknowledge the importance of adhering to company policies, the way the customer service representatives acted towards me made me feel upset and uncomfortable.

Hanan Alkuwaiti: رائع واسعاره في متناول الجميع وخامة المنتجات اكثر من رائعه

Joel Shor: Related to company policy. Left an item in the changing room, I tried calling. The number on their website went to an international call center. They claimed they couldn't get in touch with their own store, then kept me on the phone for 30 minutes while they kept trying. This could've been a 30 second conversation

William Sparks: It's super organized, laid out first by type, then by color.My wife got a really pretty 100% wool turtle neck for $40. That's insane. Checkout was a breeze.Isles are a little small, but I'm a big dude. In that same vein, they'll likely not have sizes beyond XL, so keep that in mind.

Armin Heinfling: Expensive and just too Japanese

George Garcia: I am glad that I found a website that is helpful, has affordable prices, and friendly staff who answer my questions quickly and thoroughly. I will definitely be back again!

Kevin Wz: A beautiful store I'd never heard of before but my spouse told me about it and we visited while in Boston. Such a great range of product and really helped me add some great colour to my wardrobe 😊💚💜

Theresa Poon: Customer satisfaction is not met. Employees rather lose a sale due to being “only a display for mannequin” rather than selling a Uniqlo item to a customer. Where as other uniqlo’s have gone above and beyond and just printed a ticket for an item to be sold. Customers don’t matter in this industry apparently displayed by their managers Florence and Chloe.

Axel Lago: Me encanta la ropa de esta marca! Muy buenos precios por la calidad que ofrece

Victoria Kulieva: Found everything we needed. Clean and nice inside. Staff was great.

Gabriel Estrada: Awesome uniqlo store with friendly staff

Sam Elki: The worst exchange and return policies....see other people's reviews with one star going over many years. All with the same issues and they don't care.

Albert Tsai: Don’t trust the reviews. They don’t let you return merchandise and they don’t have size for you to exchange.

Clare Huang: Impolite staff suspecting customer stealing clothes with no reason.

Najaam P Lee: Awesome store!!

Harvey Talwar: The security guard said I couldn’t enter the store with coffee cup. I told him it’s empty and there’s nothing inside the cup and I was just holding it until I came across a bin.Told me I can’t enter and to leave it on the opposite side of the road. There’s no bin opposite.He refused to let me in, just pathetic!

Ronny Doering: Always a great shopping experience at UNIQLO.Staff is super friendly and goes out of their way to assist you.Thanks.

Raviv M-G: Terrible return process. You can't return items you pick up at the store at a store... You need to pay $7 to return items you got at the store by mailing them back.

Poornachandra Kongara: Most happening place in Boston

Jessica Acosta: One of our favorite stores since we learned about it. Especially with now living on the east coast.

Jeffrey Marquez: Huge selection

Javier Rosa: Best store for youre desired selection ! Love love love⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Kiho Kim: Good

Al Can: Good products, but the waiting list hype strategy being employed at the Boston store is transparent and off-brand. There was nobody in the shop. Do better.

Fran McKinnon: Service was so good here, everyone was team Canada Goose! Thank you for all your help. I love my new jacket. Just beware if you buy a new style, the side zippers have TWO pockets in there. You’ll think you lost your keys for two days :)

Craig Lewis: Bought my first Canada Goose when Concepts did a collaboration with them back in 2018. Decided to pick up a wool Langford despite my MacMillan still being in brand new condition. When I arrived I noticed a 3 person line outside. When I asked the door person I was told it was a 40 minute wait. Is that a joke? I gotta wait 40 minutes for the privilege of dropping over $1500 on a jacket? There wasn't even that many people in the store. What a ridiculous policy. Boston doesn't have the theft problem other cities do. I'll never buy from the company again.

Barrett: Went to the store to make an exchange and was told it was a two hour wait to just get into the store. I understand it’s the holidays but this is absolutely ridiculous. I can’t imagine trying to go into the store to try on different sizes and styles. So I’ll be returning it online and I’ll be shopping a different brand.

Juan Castillo: I have several pieces from Canada Goose but I made the mistake of shopping for my next one at this terribly run store.Never mind the hour-long wait to enter this store, once your in you can have the pleasure of being ignored by several of their complacent employees. If you listen closely, you can even hear their banter which centers around their profligate patrons. When I did receive help it was given at DMV speeds. I bought a vest to add to my collection, but that will be the last piece of Canada Goose I ever spend money on as I refuse to support a company which gives so little attention to their shoppers. This store is a terrible reflection on the Canada Goose brand and has turned me off forever. Moncler it is.

James Bovespa: Excellent product, horrible customer service.

Rosa Figueroa: Very helpful, great customer service. The sales people there actually help you find what you need. Great experience

Kathryn Moore: It's a good thing I wasn't actually trying to buy a coat when I visited the store because literally NO ONE helped me when I was looking at different styles nor when I finally actually was able to get a sales person's attention, they didn't actually know if they had the different styles I was looking for in the store and talked as though they were bored and didn't want to be there. This is a luxury brand store, in an area in Boston that is surrounded by other luxury brands. You would think the level of professionalism and customer service, especially for products that are higher priced, would be up to par. If you're a shopper who is going in knowing exactly what they want and the size they want it in and you don't mind just doing it on your own, then this store is fine. The only reason I am giving it the stars I am is because at least the products were clean and organized. But seriously, do better.

Johnny Bernard: Nice place. A black lady ( in her early 20's) helped me with finding a good size for the lodge jackets.

Sony Mitchell: They will never answer their phone. Their excuse is that they're always busy. It's a complete Lie by management. Try calling anytime of day on any day of the week. They'll never answer. I understand that you can go on the website and check live inventory but sometimes you just have a question directly for the store and it's unfortunate because this is the only store that doesn't answer all the other stores answer their phone. Management is full of it.

Phydun Tum: I felt bad and disappointed with costumer service. One lady I just asked her for the price she refused me and she doesn’t care about my questions. I’m swears the God No No ever ever I seen bad employees like White lady in Canada Goos at Boston. 😠😡

Nico Lee: Thank you to Megan, Willie, and V for helping me out. They went above and beyond to find a sold out vest for me. They are professional and caring to their clients and their customer service skills are A+. If you have the chance to stop by, make sure to ask any of them for help. They are always wiling to make sure their clients are taken care of.

Brayden Desrochers: The way they treat their customers is a laughable experience.

Birgit: We were very impressed with the friendly and professional way we were treated by the staff.Thank you Meghan B. for your advice and your help.

Jalal Hindieh: Very nice boutique, I’m writing this review specifically to thank Candis for her nice work at the shop, she was very helpful and nice and helped me find a great piece that I was looking for

Evandro Pina: I was having a hard time finding the right coat and the employees at this store went above and beyond to help me find the right option. They were extremely patient and worked with me diligently the entire time. Kudos to Meghan B and the rest of the team at this location. I will be back again for certain

Vanessa Hubing: Amber was so sweet and welcoming despite us just trying on things for size. Amazing store

Debora Chemin: Buena, pregunte por si tenias más talles de una prenda a una empleada, me dijo que espere y nunca apareció, después la vi irse jaja pero me gustó la atención de la encargada, creo que su nombre es Julieta, no estoy segura pero ella me atendió bien y me ayudo 🙂

Rainbow Ciel: Shopping area mid of gorgeous buildings in Boston- actually so many beautiful buildings all around. But no sales at all.

Jean Fort: Very good!

Elliot Mason: Always long queues in Zara, I was in one in Turkey a few months back long lines, the same in London and same in Boston ! Nice clothes tho

NPC: Can only comment on employee attitudes- 8/10

Virginie Cosset: Impossible to return items, lines are really long, worst customer experience

Katie Polum: Terrible Shopping Experience:Even when the store isn’t that busy I had a terrible time. The staff were so unhelpful and snappy, they had a long line for the dressing rooms downstairs and didn’t let me use the dressing rooms upstairs (closed), they wouldn’t grab different sizes while I was trying on, and did I mention they were just plain rude? Based off their average rating, seems like management just doesn’t care.

Marie Hyvernat: Worst zara i test in my life, sellers aredetestable, 0 help, no smile, no sympathy, it was pitiful

Dena: Love me some Zara ;)

Javier De La Madrid: Worst Zara store in the world.

Jeremy Brown: I like shopping in other Zara stores, but this store is scruffy, has rude staff, changing room closes an hour before store close, and has the slowest checkout

Jenna M: The longest lines to purchase/return in retail history.

Arpit Patel: Bad customer service

Valeriya Gutnik: I spent 1h waiting for the fitting room to be available just to try a few things. The fitting room upstairs wasn’t working and it’s not the first time I face this. There should be a little more respect for my time and energy.

Nanaama O'Hene: It’s always hot at this location i don’t understand! They should do something about this it actually makes me not want to go but it’s one of the few Zara location in Mass

Marc de Lecea: Lines for everything are way too long.

Jack Stenhouse: hell on earth, without fail, every single time. no changing rooms, horrible stock, understaffed, 30 min wait to checkout.

Jon Eaves: The slowest store in the world. Making the clothes is quicker ! Allow 1 hour !

Martha Schick: I usually don't shop at Zara for environmental reasons, but I had to pick something up there. The store was disorganized with boxes everywhere and clothing on the ground. I think they must have been understaffed, because it was hard to find anyone on the floor to ask for help, and the pick up sign was just in a corner next to an elevator with no one around. The employees themselves were pleasant, but it still took a long time to get my order after finding someone to check in with.

Deborah Jordan: Stood in line for about 15 minutes just to be told returns are on the second floor so I join the line upstairs and another 20 minutes went by and I finally got the front and I told her customer service said I could bring in my return and immediately she said I had to prove I talked to customer service in order to do the return! Sounds like she just picked any lie so she wouldn’t help me as she turned away the person before me for some other bogus reason. Last time I checked you scan the barcode on the receipt and the product barcode to do a return but she was playing gatekeeper. I went back downstairs and luckily the lovely people downstairs helped and did my return no issues :) overall if you have to do a return follow the policy online and just ship it back. Don’t. Go. In. They need support there or just shut it down!

Mary Carolan Kenny: Great store

Karena Crawford: This store becomes crowded really fast depending on the times that you visit. I also don't like that the jewelry display is in an awkward place, which is in the waiting line. It makes it hard to browse the selection of jewelry with people impatiently waiting behind you. I was told once that I was holding up the line when that wasn't my intention.

Mish White: I love shopping at Old Navy especially for summer clothing. I love the fact that many of the items I buy are 100% cotton and usually not made in China!!! From my point of view, Old Navy is relatively inexpensive. In addition to tops for spring/summer, I love the flip flops, straw hats and bags for summer. It's a great place to shop if you need items for your vacay!!! I would recommend checking out Old Navy!!

Julie Waschela: Love old navy baby

Yagna Muni: Great clothes. You find the models different and attractive. I got a beige jacket and it's awesome.

Gigi Guerrero: Not well staff

Manpreet singh Randhawa: Good atmosphere and helpful employees

Toni Fullerton: I don't know the womans name she works at downtown crossing Old Navy in Massachusetts she is amazing she's very into customer service she makes people smile she's always in a good mood I feel like she's a friend I go in there shopping occasionally and she remembers my name it's like I'll shop at Old Navy forever because of her

Adrienne G: Zero stars if I could.. in the past 3 years each and every experience at the store when walking in to SIMPLY pick up an online order has been an awful nightmare... For starters, the staff refuses to make eye contact! They are hasty and overzealous too for no reason! They have zero experience and don't understand the simple premise of customer service: you must be happy to be there for one, two, you must make eye contact with a customer! Then you are genuinely communicating and simply assisting someone with checkout. Simple. AND especially with an online order pickup: it's supposed to be easy, they say it is on website but when you get to this location it's a nightmare and you're made to feel awkward and uncomfortable as you're trying to reach in your bag for the phone that you need with the email & barcode, as well as the ID you need to bring (which is clearly stated on the email)..I mean hey we know how to shop, we know what to bring!;..but when you walk in you are demanded your ID immediately - as in one case from a girl who was not even doing the pickup she was going to go get somebody else - but she wouldn't shut up about the ID immediately after I walked in the front area..... TODAY Nov 28 '22 is the last day for me to pick up my extremely much needed items purchased online days ago!! Today's the last day, the 5th day to pick up by end of day (as my email clearly stated)! BUT the inexperienced, rude staffer overzealously (per usual) put it away ??? and I got notification that I'm getting a refund ?!? Well it's heartbreaking now.. We purchase stuff online at a discount..a great deal and the items are extremely useful and good quality and much needed!! The items I purchased are severely needed and I was looking forward to picking up today :( :( :( The person who put it back did wrong and provided a huge disservice to me! The management needs to make amendments by contacting me.. I will be contacting upper management in San Francisco.. I have had enough of this store and this needless rude behavior..this is not the Old Navy mission or practices across the Nation! I am devastated by the email today letting me know that I'm getting a refund when I extremely needed the Christmas gifts that I purchased a few days ago for "store pick up, bring this email & government ID"!! :( :( :(

Joe “Beansprout”: Good prices, quality is decent too

Amber Bost: They are very Experience and. They are nice place and I first time enter, my son's uniform by schools.... Well I like just once time and they little friendly.

Irma George: Bargain and more bargain. I just love going there.

Alin Tcaciu: Good cotton fabric.

Tacara Guice: It was good I always find beautiful things to wear

N C-M: Rude staff. Dirty store.

Ale A: Gran variedad de ropa y zapatos, diferentes departamentos de mujer para hombres y niños. Siempre en el fondo de la tienda tienen ofertas. 👍

NANI143 DEPINA: Looks great and clean. Ok prices lots of clothes for all sizes, graphic tees, hats, chargers, discounts, bags and more.

Jethro Ellison: I never been there

Patricia Ospina: Le doy 5 estrellas porque he encontrado el pantalón que tanto he buscado no tenía tiempo de medirlo y lo dejé guardado con mi nombre para el otro día y las cajeras son muy amables y pueden ir ahora hay mucha variedad de ropa para damas caballeros y niños y mucha variedad de precios me acomode y mi amiga quedo feliz con lo que encontró calidad al 100% un personal excelente te ayudan y te animan porque te dan buenos descuentos anímense les encantará como ami

Oscar Rios: Beauty clothes for children

Jessica H.: This is a review for the Copley Place location. I visited on Apr 14 around 5 pm, and experienced the worst employees out of any Aritzia I've ever shopped at. I've visited several Aritzia locations across Canada, and a few in the US (NYC, LA), and I'm honestly appalled at how horrible the customer service was here.The employees will not greet you unless they recognize you (a friend, a client that has shopped there previously, whatever), and they will talk about customers in the most incredibly obvious way. I always thought that rumors about Aritzia employees being condescending was false considering the fact that I've always been treated pleasantly by employees at any other store, but the Copley Place location is an anomaly. Don't expect a greeting, because god forbid you interrupt the conversations that the employees are having while ignoring you.The selection is miniscule, they carry approximately 2 in-house brands and what variety they do have is repeated throughout the store. Don't waste your time by visiting this location. The employees don't deserve the commission, and there are about 4 pieces of clothing you can look through. Order online and return in store, or wait for the Prudential location to reopen. Extremely disappointed in my experience here.

Jon Bessette: Located on second floor of the Prudential Center; temporarily closed until "summer 2023".

Jaye Aster Broder: It’s very crowded on weekends. Expect long lines for dressing rooms.

Cosmo Borden: Myself and a friend were in here today, First time inside the store and definitely the last time.My friend is a bit plus sized and picked some lovely dresses to try on, 3 young “women” were working today and one came over, took one dress in her hand and said“This won’t fit you, plus we don’t normally have your size”These “women” are built like skyscrapers, rude, disrespectful and bitchey

Colleen O’Malley: I normally don’t do reviews, but i’m honestly really really disappointed. I got the super world sweats and a matching sweatshirt that i was literally in loveee with and the sweatpants are completely discolored after i put them in the wash :( not to mention the first time i got the set it had a stain so i had to return it. for the price i was really expecting better and not for it to lose all color. now i can’t wear them together because the sweatshirt and sweatpants are 2 completely different colors and i am just really sad :(

TIM KELLEY: The girls went shopping here for a coat. Beautiful place. Had very nice clothes reasonable prices. The staff was very professional and friendly and very helpful

Joan-Antoinette Adija: The staff was so sweet. It was also quite busy, but I went on a snowy Sunday

Lilian Uong: The customer service here was never good each time I went. All the store associates I’ve met were all rude.

Hagita Gur: I purchased vegan pants, they said it will stretch in one size.So vegan leather don't stretch only reall leather.

C. Baechler: I recently went to this store and I was very sad about not being able to find my size (XL). I saw that they carry small sizes all the way down to 2XS at the store! But when I asked an employee about a size XL she said that for any size bigger than L I will have to go online to buy it. I guess I’m not welcome at their stores for being heavy.

THOMAS BAEK: This store should fire the concierge who prioritize customers who buy a lot versus customers like me who wants to buy one item. I watched for more than 15 minutes people cut me off at the line per this person's direction simply because they were buying 5+ items.Highly recommend ordering online and avoid this store like a plague.

Cindy Yu: The white man racially profiles!!! I was literally just standing there and he accused me of stealing 💀💀 also he smelled like fish?? Unhygienic and racist!

Nancy Maldonado: HORRIBLE FITTINGROOMS, EXCELLENT CUSTOMER SERVICE, while the service is the best and the girls are the sweetest people, the fitting rooms are really bad. WHY? Because there are no mirrors, there is just one big mirror outside the fitting room where all people is there looking at you, employees, people in line waiting, other people trying clothes, it’s like you are inside the FR and you just hear people saying to each other “Woooow it’s so cute, you look great, I’m in love” SORRY but I am an introvert and I don’t want to come out to the world without knowing how clothes look on me. I BET you will INCREASE YOUR SALES if you put mirrors inside the fitting rooms, I took 7 jeans to try them on but I was really embarrassed to come out with all people around looking at you. Clothes are great quality and have a perfect fit.

Katherine Kibler: Erika was so helpful and great - she really made my first experience shopping here wonderful! Can't wait to come back!

Rosie: The return policy should be the same across online and in-store returns. I read the 30 day policy thinking that my return would be within range, but in store returns are 21 days. The first associate was very apologetic and nice but the second person that she double checked with was just plain rude. I work in retail as well and I understand enforcing return policies is difficult, but there was no reason for the extremely loud and embarrassing explanation that my return was “WAYYY over the return date” (6 days). I wasn’t trying to push the return whatsoever and it was completely unnecessary, especially if the woman knew my confusion was based upon two different return policies within the organization. It was not explained to me and I didn’t know until after I left the store and looked it up. Thank you.

Elena M: Remember if you want a refund to your credit card, return it within 14 days AFTER SHIPPING. Ridiculous.

Scarletta Lansberry: 20/10 Experience! The girls here are amazing! A few of them helped us and the girls checking us were very helpful.Great management. Definitely coming back for my summer closet.

Emma Wilson: Confused why dressing rooms don’t have mirrors in them. Extremely weird and uncomfortable experience. Not everyone feels comfortable trying on stuff in front of everyone. When I asked for a mirror I was met with annoyance and mean girl energy. Needless to say never shopping in store again.

Elizabeth Tuten: They offer to “start a fitting room for you” but then your items get put on a rack and you have to wait in line once you’re ready to try on. They asked me if “any of these items looked familiar” and had lost a few of my items in the process. It felt super unprofessional. If I ever come back, I’ll be holding onto my things

Jade Dionna: I’m a regular but I won’t be going back after they made my friend uncomfortable. I don’t understand what’s wrong with being a regular customer as they make commission. A few of the associates huddled into a corner to gossip about how often we shop there. Mind the business that pays you ladies.Update:It’s only gotten worse :(

Christina Filep: Well stocked store, lots of stuff for all genders and fun little gift choices too. The only improvement would be more staff to help move the clothes from the dressing room back to the floor.

Rhavee Wright: Loved it!

Jingle Huang: Got cute acrylic beanies in several seasonal colors and gum. Nice friendly folks at the checkout.

Bandita Joarder: A bit funky and pricey. Men's styles were confusing. Customer service was excellent though.

Enrique de Lima: Products wrongly offered in discount. Wanted to buy a shirt that was marked down in price and when I arrived at the register twice I didn’t get the discount.

Ginger Vano: So many people working but only 1 cashier. Obviously do not care about customer service. Awful experience

Sarah Louise: don’t expect anything that is in stock online to be available in this store!

atom tarragon: The regular-priced items are always a bit overpriced, as Urban Outfitters typically is - a vintage-style, distressed T-shirt cost $25-30, when it should really be about $15-20 max. And pants were a bit ridiculous at $80 a pop for cords!But the sale prices were great, the styles are reliably solid with a few fresh choices, and at 40% off, it's surprising how much variety there was to choose from. Nice quirky home goods selection at this location also, appealing to mostly teens and college students, fun to shop and reminisce.The layout is a bit confusing, what with clothing both upstairs and down and I wasn't sure what the differentiation was. But as I'm not the target demographic (anymore), I can't say if that makes sense or not.

Kayla Kaczowski: Was fun to pop in and look around, but this store is entirely too expensive for me.

K Y: My friends had an extremely unpleasant experience at this UO store caused by a very rude, unfriendly and unprofessional staff. There were no indication that the fitting room was closed so they went in to try on clothes. This staff later came and told them to leave coz the fitting room was closed, which is fine but how would customers know this if no staff was at the fitting room?? And then she said my friends “looked like thieves”? This kind of accusation is completely uncalled for and made my friends think it was targeted because they’re Asian (which is funny considering the staff herself was a POC) Customers came in to the store to SHOP not to get berated and humiliated. They left the store with no apology from the staff herself. I do not recommend fellow Asians to visit this store because you might be accused of stealing and harassed for no reason. Not to mention the extremely messy and dirty environment with trash laying around.

Kohi: Got extremely rude service during our visit, will never want to come back to this store

Yusi Chen: This urban outfitter was very horrible!!!!! They accused of the customers as thieves!!!!!

INGRID ZHANG: This urban outfitter was very horrible!!!!! They accused of the customers as thieves!!!!! we went into the fitting room that did not have the close sign out. And after me and my friends go out, the shop assistant came and asked us to leave in a very rude way. We did not know that the fitting room was closed at all and the assistant claimed that they put the sign all day. And the assistant asked us to either check out the clothes or give them to her and asked us to leave right away. And the shop assistant claimed that “you guys look like thieves” and she was racial discriminating us simply because we are Asian. The shop assistant kept asking us to go out and the manager came in after 5 min and said that the assistant will not apologize to us and there is no solution to this unfair situation to us. This place was just so disorganized and dirty and drinks left by other people are everywhere on the shelves. DONT GO THERE!!!!!!!!

Anthony: They usually have what I need. However, some of there products are overpriced in my opinion.

Aaliya Aga: Ordered some clothes online and they canceled everything once I got to the store.

Nirvana Ragland: This urban had several moldy drinks that were left by shoppers. The upkeep of the store was lacking in several areas and when I notified management the response was lackluster. Who wants to buy items by moldy milk drinks?

Mei: To the girl who helped me into a fitting room and was wearing platform Dr Martens sandals: You are a god and I love you so much. Thank you for complimenting my laces.As Urbans go, this one is pretty mediocre. Regular clothes, some stuff you wouldn't see on the website/app. My only complaint is the sizing of UO (again, god), because a small and medium skirt on me fit the same and the jeans aren't consistent. There's always a gap on the waist and the thigh area feels to constricted.Some employees felt cold, though. Like they were judging us from afar. But if you ignore that, it's a pretty good store. Solid sale section.

Vinny LaPorta: Worst Urban I've ever been in! Not only are employees either clueless about their own products/inventory but they also don't communicate properly with each other. Had a question about potentially ordering some shoes to the store for pickup (a feature on their website btw) and not only did they say they can't do it (after 2 other employees told me they could) but then flat out said it could never happen anyways, and that theyd only ship to my home! (idk if the employees just aren't trained properly or whatever, but the quality of this particular Urban has dropped considerably over the years). Never going to shop at this location again ✌🏻

Valerie Alleyne (May): No one asks if you need help. BUT person at the register was very helpful and nice.

S G: Amazing

Andrew Huang: BEWARE OF THEIR NONSENSICAL RETURN POLICY!! Online purchases can only be returned online, and you must pay $7 for any return. Store purchases can only be returned to the SAME store you purchased from, not any other store.May 3, 2023 Update:Most employees are nice and a few are extremely nice. Unfortunately, this location had a rude male working on May 3rd at noon who needs some training in customer service; I didn't catch his name as he didn't introduce himself. I asked to make a return for an online purchase and he said that wasn't possible in-store; I had to pay $7 and print my own return label. When I said that the same item was sold in the store, he reiterated that it was the return policy and I cannot return an item to the store regardless of whether the item was in the store or not. I walked away after confirming there was nothing I could do but lose $7 on a $20 T-shirt if I chose to return it. Everything was fine with the employee until then since I understand he could not have changed the poor store policy. However, as I walked away, he immediately started *laughing*, which not only made me upset by the poor return policy but also appalled by the customer service. That's a great way to lose some business, Uniqlo! This isn't the first time I've had unprofessional customer service at a Uniqlo store so it seems like an issue that continues to slip by their hiring or training processes.April 2023 review:In general, Uniqlo is a great brand with a large variety of clothing. Not everything is high quality and prices are average unless there is a sale, but you can find great deals or unique clothing here.Most of the workers I have had the pleasure of being greeted or assisted by have been great at this location. Cassy in particular helped me find options for pants I was looking for. Despite not seeing her again as I continued to browse and try on clothes, she came up to me at the checkout when she saw me and enthusiastically asked what I had decided to purchase.

Lizzy Andreson: I would never go to that store ever again, awful services

Mario M: The worst customer service and beware with return policy!!!

Judy J: Do not visit this location!!!Worst experience ever, a pathetic store, chaotic, poor services. The staff are extremely slow and bad at their job, there is a queue that does not work and waiting is ridiculously long because the cashiers did not respect the order of the queue and the cashiers are more concerned about talking to themselves than taking care of the customers.

Sonya Schwarz: What I love about my experience at UNIQLO is that I don't have to speak to anyone. I go in, look around, choose what I like, and self check out. The self checkout is very cool by the way. Anyway, I always leave with more than I planned on whenever I come here.Love the clothes. Not everything but most items.

רמי השמשוני: Love the shopCan always find what i need

Abhishek Mishra: Unfriendly place. One of the representatives asked my 15 month old baby not to touch the baby board as it’s fragile. It was in the baby section with baby written on it, ironical! that the board was fragile enough for a 15month old to break, looks like a baby non-friendly place! Disappointed

Dean Ly: I needed a pair of pants hemmed at the last minute for a funeral. The employees were very helpful and I was able to get everything I needed within a few hours.

Gene A.: What kind of clothing retail brand won't accept in store returns in 2023? The answer is Uniqlo. I have no idea why they did this but it's the main reason I won't ever do business with them. The store associates could not understand plain simple English, not that I care but it's not efficient.

Christopher Nguyen: I consider myself a very loyal Uniqlo customer. I now understand that Uniqlo has a specific return policy that is not unique to this location. I reviewed the poor reviews of this location and my experience was not unique. I tried to return an item to this store (from a different store) and the employee was simply unkind, nasty and dismissive. The employee may have had a bad day, but we were really offended by their delivery and our treatment. We subsequently went to the Natick store, and their employees were very nice, supportive and appreciative.I do NOT recommend this store, and I will now actively inform my friends and family to avoid this store. I recommend going to the Back Bay and Natick store.

Mark T Goobs: Staff sits at the registers doing side work and then get cranky when you approach for them to ring you up. They roll their eyes for disturbing them as they direct you to the self check out with a full drip of condescension.

f F: The worst customer service and policies. They would not give store credit without a receipt. Went back with my receipt few days later and now they can't give store credit unless I go back from Newbury street to Natick where the original sale happened. Their manager has the worst customer service skills which is why she was probably hired in the first place since their policies are intended to make it as inconvenient as possible for you. Never again.

Maura Glandorf: Quality of clothing is terrible. Wore a shirt once and after one wash it developed a large hole. I brought it along with the same shirt unworn with tags on back to store with my original receipt but they refused to take them back because it was beyond their 14 day return policy. I was even willing to take a merchandise credit for the unworn one but they still refused. Horrible customer service as bad as their quality. Stay away.

Sheila Taylor: Probably my favorite Uniqlo location in the greater Boston area.It is well organized, spacious and they have a lot of stock.The best part is their self-serve checkout where you throw your items in a bin and the computer reads all the tags. No scanning necessary!

Guilherme Peruca: All colors you can ever wanted. Nice variety of pieces and colors. But they couldn’t mount the bmx the right way so idk what else they dont know🤣

Kevin Pena: Clothing shopping

Senair Barazarte: Todo muy bonito,precios muy elevados

Fred Richardson: Fun place to shop - some very reasonably priced shirts.

Emrick Ong: Closes at 7. Uniqlo, enough comfort, no design.

Ying Wang: closed one hour before the mall’s closing time.