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Shoe store
1. Macy's - Boston
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· 5728 reviews
450 Washington St, Boston, MA 02111, United States
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Heidy Baret: Nice
Ajay Lokhande: Good experience of shopping, huge variety of all items
Emily Rose: Clean but it looked more like a discount store on the second floor. Didn't feel like macys
Abhijeet Bhandari: Easily accessible from the T. Parking can be a concern though.
dada maisha: Disorganised and no staff to help. Why are the stores understaffed
Petunia: This should be the place with the best price,many discounts and few people. The experience is very good
Kelly Chamblee: Friendly and helpful
Nimish Bendre: Great store and sweet staff!!!!
Veska Minkova: Голям магазин от известната верига.Много добре зареден с качествени стоки ,разнообразие от артикули за всеки вкус.Има и изгодни разпродажби
Christine Vargas: Very pleased with the associated talk to me with my purchase as well as finding quality and good price items
Rico Schiekel: Huge selection and decent prices. 👍
PJ Dias: Had an amazing time being helped by Peter in the watches Department. Knowledgeable, friendly, and attentive, will definitely be back to get another Citizens watch.
Kelvin: Bought cologne, sales associate very helpful (could have included more samples). Store was a little mucky, could use some attention to detail.
Samin Pro: The workers were nice and they had decent stuff.
Sidney Fernández de Castro Tudela: you'll always find something you must buy, and what you're looking for.
David Paula: Upscale shopping at Macy's however great designer clothing can be found on a particular sale's rack, especially for ladies and a few things for men.
Gary Perry: I wish I could give 0 stars. The men’s restroom was the worst. Absolutely disgusting. Almost unusable.
Seth M: It's just a department store whose prices have gone up dramatically but their quality has not.
Katherine Horn: I looked online before I went shopping sat Macy's. I'm glad I did. I was easily able to find a nice Calvin Klein suit for an event. The prices are very reasonable here. There is limited help----that is why prices are low and why it was useful to figure out what I wanted before I entered the store. The woman who helped with with shoes was friendly and quick.
Giuseppe Tamilia: Grandi brand ma ottimi prezzi
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Shoe store
2. DSW Designer Shoe Warehouse - Boston
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· 723 reviews
385 Washington St, Boston, MA 02108, United States
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tatyana pierre: The lady with grey hair is rude. I just trying on shoes and a customer for 10 years. She doesn't have great customer service skills the way she talk to me, you would think that she thought I was stealing. I am way too educated to be taking things that does not belong to me. A person should never look at someone because of context of their skin.
Samin Pro: DSW, also known as Designer Shoe Warehouse, is a popular footwear retailer that is known for its vast selection of shoes, boots, sandals, and other types of footwear. With over 500 locations around the world as well as a robust online store, DSW caters to a diverse range of shoppers with different styles and preferences.One of the main selling points of DSW is its affordable prices. Shoppers can often find stylish and high-quality shoes for a fraction of the cost of other retailers. In addition to the low prices, DSW also offers a wide range of sizes and widths, which can be especially helpful for shoppers with hard-to-find sizes.However, the shopping experience at DSW can be hit or miss. Some stores can be disorganized and cluttered, making it difficult to find what you're looking for. The online store can also be overwhelming due to the sheer number of options available. However, DSW does offer a program called VIP Rewards that can help shoppers earn points and discounts on future purchases.Overall, DSW is a great option for shoe shoppers who are looking for a wide selection of affordable footwear. While the shopping experience can be flawed at times, the low prices and diverse options make it a worthwhile destination for anyone in need of a new pair of shoes.
Barbara Gomes: 🇺🇸Excellent place to find different models of shoes, it has good prices, of course it is worth comparing with the official stores of the brands, but in general it is possible to get good discounts here. great variety of models, colors and sizes you will always find shoes with great cost benefit.🇧🇷Excelente lugar para encontrar diversos modelos de calçados, tem bons preços, claro que vale a pena comparar com as lojas oficiais das marcas, mas em geral é possível conseguir bons descontos aqui. grande variedade de modelos, cores e tamanhos você sempre encontrará calçados com ótimo custo benefício.
Marquisa MURPHY-GLOVER: Always Find Something I Want Here ..... Great Designer at Great Prices. 👍🏾
Ana Reyes: I love
Ali Safi: You can find various shoes brands
Carlos Ayala: There was not many choices and the choices were so expensive outrageous
Allie Southerland: Really great selection of shoes and good prices, and friendly staff -- minus the manager, who always looks like she's about 10 seconds away from punching someone in the face
Denise Cerezo: Nice shoes! Too many to choose from
JP: Great selection of sneakers. One of the better DSW is that I've been to.
V: I have been shopping at this specific location for 10+ years. They have a wide variety of shoes for both men and women. It’s always organized & the staff are friendly. FIRST FLOOR: Men & Women sneakers. SECOND FLOOR: womens heels, boots & Clarence section. If the escalator going down to first floor isn’t working. There is an elevator & stairs to lead you back down. Happy shopping!
Bob Francey: Good selection and prices
Jorge Garcia: Very poor signage makes it difficult to find things & to hard to figure out what's where & why.
Renee Hardy: For wide feet people, this is the place to go!
Karin Nee: Not enough selection for sizes 9 or 10 if you have a small foot then this place is for you anything over in eight good luck in your search you're better off going online and purchasing.
T L.: I had the sweetest associate help me. She was so helpful, thorough, and kind.
Akarshi Srivastava: they certainly have a nice collection of designer shoes.
Valeria F: The manager is super rude, her attitude doesn’t help, sometimes we don’t know as customers all the rules and ways, yes is true because we don’t read all the small letters, BUT that doesn’t mean the staff who supposed to be there for help and more THE MANAGER!!!!!! She has been there for a while and I can’t believe she is still there. I would love to write her name but I never saw it. Very disappointed
Linda Edetsberger: Great Shopping Spree ! Reasonable! I bought my son some Timberland's for his Birthday ! Great Selection of Timberland Products
Osaiyekemwen Ogbebor: Good 👍
Apisada Chulakadabba: I have bought a few pairs of shoes from this DSW. The selection is alright, but the customer service is exceptionally bad. I ordered a pair of boots online for pickup at this location for the first time and wanted to ask a few questions regarding the pickup. I made three different phone calls. The first one was put on hold forever (10 mins+) and never heard back. The next two calls got picked up and hung up immediately without saying anything. This is super rude. I totally understand that they are busy. They can just leave ignore the calls in the first place. So, I didn't have to wait for them.Anyhow, due to its prime location, I will probably shop here again.
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Leather goods store
3. Johnston & Murphy - Boston
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· 4 reviews
1 Harborside Dr, Boston, MA 02128, United States
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christian velasquez: I was traveling to Chicago for business when I forgot a pair of shoes and some dress shirts. Went in Johnston & Murphy in terminal b and was treated with the absolute best customer service ever. The 2 ladies took care of me, helping me find what I needed for this trip. Just getting some great vibes from them. Left the store with new shoes, couple shirts and added bonus on some great belts they had. Truly recommend checking this store out. Definitely going there anytime I forget something .
E Gallagher: Great in a pinch
Jordan Stokes: I purchased cuff links. They broke the next day, were they plastic? Went to exchange them 2 days later and the store was supposed to open at 6 am. Standing here for 30 minutes, had to leave so I wouldn't miss my flight.
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Shoe store
4. Trend - Boston
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· 27 reviews
134 Newbury St, Boston, MA 02116
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Diana Dozier: Needed pair of waterproof 👢 looking for one shoe store found this one instead.Having a sale on winter gear found what I was looking for.
scott rennicks: I’m happy with my purchase of on cloud shoes. They would not help me after I showed them a defect in the shoe. I wore them 5 blocks and they said they could not do anything. But if you call on cloud they try to take care of you. I did not want a refund just an exchange. This store will probably not last long with this poor level of customer service. I went in specifically to support small businesses but it’s back to online shopping for me.
Grace Fu: Great deals on products!
Lily Gill: bad customer service
Peter L: In a word - dysfunctional is how I’d characterize this retailer. I gave 2 stars to capture that the actual shoes for sale are excellent quality however the store mgmt is less than stellar. Ordered shoes online; that order was then canceled and $$ refunded with zero explanation. We had a similar in-store experience.
steve: Nice shoes and helpful people and good prices
Jay ICG: I've read the previously posted poor reviews. I wanted to share my positive experience.I was visiting from Colorado and tried on some Blundstone boots. I've done some research on the brand and I was very interested. I tried a couple of sizes. They have a nice selection in the store.I purchased a pair and when I got home I wore them around the house again. They were just a little too snug after all.I called them and spoke with a nice lady at Trend. I asked to exchange for one size up and they said no problem. I sent in my boots and copy of my receipt. They promptly sent the requested size and I'm happy! Yes it cost me a little shipping but that's on me.Good customer service, good communication and tracking number. Nicely done.I love the boots.
Hanan Alkuwaiti: محل أحذية راقي وماركته معروفه
Matt Street: New store newbury
Alyssa Alvarez: I purchased some boots over the weekend in store and realized when I got home they are too small, I’ve emailed 2 different emails and called numerous times to see if they will allow me to exchange and I’ve received no response. I live out of state so the only way I’d be able to get an answer is drive 3.5 hours. Love the boots but I would not purchase from this store as they lack customer service support.
Dr. Goosen: You can't return unused items that you purchased from the physical store for a full refund, even though you can do it when you order from them online.
Arkadiy Kuvaev (BaKKo): Made an appointment 4 weeks ahead, provided my insurance information and filled a bunch of paperwork. 1 (one!) day before the appointment I get a text to tell me that my insurance is not supported, even though the website says they accept most insurance plans, and even mention Aetna by name. Most places verify your insurance the moment you make the appointment, and not 24 hours before visit.
apara sharma: Bought on cloud shoes at the store. They were too tight. Went to return or exchange them. They said to call on cloud. Oncloud said the retailer should address this. Retailer didn't handle this properly.
Asheesh Gupta: Odd experience. got to the store at 6p, customers inside, door locked, knocked and the sale person both refused to come to the door and explain why they had locked the door an hour early (with inventory on the rack outside) and refused to answer the phone when they could see I was standing at the door. Not sure why they did not have the courtesy to come to the door and explain why they had closed up early when they indicated earlier in the day that they would be open to 7p and I came down to the store to make a purchase.
Elizabeth Crago: Would give zero stars if I could. Ordered a pair of boots online; didn’t fit so I initiated a return. I’ve emailed every day, talked to someone on the phone, but now silence. They refuse to send me a return label so I can ship the boots back. Horrible customer service, would never buy from them again.
Paige Johnston: Best styled latest trends. Stuff you normally couldn’t find else where! Best !
Jaclyn Beattie: Awful customer service. I was visiting from Chicago and purchased a pair of On running shoes and was super excited to try them out since everyone I know says they are super comfortable. I wore them once and got huge blisters on my heels but didn't want to give up on the shoes so I wore them a few weeks later with different socks and it was even more painful. The store doesn't offer refunds so I called and explained my situation, expressed disappointment with the shoes and even offered to pay for the shipping back to them. Absolutely no leniency on the policy and no other suggestions to make a customer happy. I've worked in retail almost 20 years and would never work with a client like this.
Sarah LeFave: Really really really excellent store and customer service. While the selection of brands isn't vast, the brands they do have are top quality and come in all the colors and styles.But the main reason I would recommend shopping here is the wonderful customer service. The three men working were very attentive, helpful, not at all pushy, and just super friendly! I wish I knew about this place sooner and will definitely be going back
Gerald O: Great selection and customer service from Tom and Jose. Bought a pair of Ecco sneakers then came back and bought a pair of Danner boots. Highly recommended if you are in the area. Stylish selection.
Brandon Olheiser: Very disappointed!!!!!! I bought my wife Sorel Boots for Christmas on December 11th from Trend Boston online. I bought her a size 6.5 boot and she needs a 7. I contacted them directly after Christmas and was told they do not do exchanges after 14 days?????? So be aware if you are buying as a gift for someone that may take 14 days between purchase and them opening it!!!!!
Flavio Rivas: Good winter shoes, Jackets, good service, excellent. Good price .
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Leather goods store
5. Johnston & Murphy - Boston
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· 27 reviews
292 Washington St, Boston, MA 02108, United States
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Fadolo: ~ Friendly and Respectful
Damani Barboza: Emily was fantastic
Achim Schmidt: 2019-Sep.14, Top Service, super Beratung, kompetenter Mitarbeiter, sehr gutes Preis-Leisungsverhältnis!
Emma Moore: Was shopping here at the downtown crossing location for my father and the staff was amazing!! Very helpful. Only bad experience I had was the heat. They had no ac and I couldn’t bare to stay inside the store. When I asked the employees if their air was working they informed me it was broken. Definitely not fair for those employees in this heat! It’s 95 outside and it was like 112 inside their store. Ridiculous. Thank you to the staff for being accommodating but I don’t think till their air is fixed.
Dominick Oppedisano: My favorite mens store. My wardrobe is entirely J & M
Alvin Nunez: Love their shoes. Had a great in store experience with Alwyn Mcleod. Don't usually go in the city but may visit again due to the great customer service.
David McCarthy: Buyer beware. I was told that I had put too much wear on a pair of shoes for them to sell just doing a handful of laps around the store in them. Given the fact that the same employee had told me to get 2 sizes and return the pair that didn't fit as well, I'd be surprised if they would have taken the other pair back. Slimy character.
Alex Lennox-Miller: Absolutely fantastic source of shoes, socks, accessories, and mens wear. Knowledgeable, friendly staff who are more interested in finding the right match, fit, or look for you than they are in padding out the bill, which is a rarity in this kind of store. The building is currently under construction (Winter 2019), but they are very much open.
Robert Falzon: Bought a nice pair of shoes here, staff was very nice and helpful. Only complaint was that the AC was off and I was burning hahaha
Vincent: Super nice and helpful staff on Saturday.
Lars Geiger: Guter Service - haben sehr bequeme Schuhe
Stephanie Alvarez: This was my first time visiting this location, and I usually never leave reviews, but I just moved to Boston and the customer service I received here was exceptional! The staff was friendly from the start, and the sales person that helped me went out of their way to find a pair of shoes for me. Thank you so much for your help!
Roman A: I wish I had this experience everytime I went clothes shopping. Ive been comng here for a while, the staff is the best there is. Always showing me the newest items that arrive that they know ill like. Ever since i started coming here its as if i have my own personal clothing assistant. Highly recommend this shop, its hard to find clothing salesman these days that either dont leave you alone or pressure you. Love the friendly environment, ill be stopping in again in August. Thanks guys
Mike Schumann: Horrible customer service and a store that doesn’t stand behind it’s products. They’ve really downgraded the quality of the store management.Used to recommend people go there and ask for staff by name but no more. Can’t rely on them gettjng great service. This epitomizes why people choose to buy from Zappos and the store fronts are closing.J&M quality - not what it used to be.
Caitlin Paul: Workers are very nice and helpful. Highly recommend! Great brand
John Walk: Good selection of accessories, especially for a small location. Larger items I've typically gone to Men's Wearhouse instead though.
Alex Mills: I have to say that this was the best shoe shopping experience I have ever had. The staff was extremely knowledgable and did not pressure you into a sale. They even went above and beyond and shipped my old shoes home so that I could walk out of the store in a brand new pair!
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Shoe store
6. Nike Boston - Boston
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· 880 reviews
200 Newbury St, Boston, MA 02116
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jeff ileh: My return was quick and easy
A K Thakur (Aditiya Thakur): Very good customer service.I had two representatives help me and they were amazing!Thank you A.J and I can not recall the other guys name but they were both very helpful and I appreciate it!
L 9772 RASOOL AHAMED M: Wonderful store
Fayaz Attar: Awesome Dress here .!
Dr.Harsha Acharya: Store is very beautiful with plenty of selections really cool, must go for it....
DINESH KARPENTER: Very good product and nice facilities, keep it up
ADITYA T: It's great place to visit
nandigam srinivas: A good store, can get good items. Excellent place for a walkin store
Zameer Shaikh: Best
Sattva Wellness: Wonderful place to pick you comfortable shoes ...they have much variety.
kishore CM: All new collection I found and wow exeperinece to me
kavita katkar: Wonderful store for women's collection staff is very supportive and cooperative
RAHUL vash0902: Amazing place, big store with a huge range of products across multiple floors. Cooperative n freindly staff.
SAHIL SHARMA: Very Good Ambience you must visit this store once. Staff was very good. I will recommend this place to my friendsLike
ajay patil: Amazong store !!
BALAJI K: Great place to go for shopping with friends & family.. all sizes available & nice atmosphere..
Chaturbhuj Kumar Shivam: This is the wonderful
Mayur Asare: Nike Boston store are very nice place to shopping and visiting cool .
asil divekar: Staff is polite and engaging, pretty experienced to make you understand the right product
Ashwini Kumar: Good place for shopping
Amol Aher: Waw it's osm .please try it
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7. Nordstrom Rack - Boston
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· 1501 reviews
497 Boylston St, Boston, MA 02116
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Chris Bailey: Good prices, decent selection. Would be five stars but the dressing rooms are a disaster.
Maha: I would give a 0 if I could for poor customer service. The cashiers were so rude and racist ( 2 black women) 👎🏻
Elijah Washington: Colognes for men that advertises online at half-price I'm not the same price once in the store.
Kim Jansen: Gave winkel met mooie aanbiedingen! Vooral tassen zijn heel betaalbaar. Kleding is wel een soort wildernis met vele rekken waar je doorheen moet gaan om iets te vinden.
Durbey Macon: I am currently please with what they have to offer.
John Custy: Seems the location on Boylston St. continues to go more downscale
Erkin Kurganov: Awful place to shop. They attract customers with discount by applying for a credit card, then thry simply deny it. You get nothing. Shame on you.
Phil B: Nice selection of discounted, name-brand items. The staff were very helpful, and went above and beyond to help find an item.
AALIS: Great place for off season items, reduced price in good quality items. Nice location as well, just few distance from nearby hotels.Will going back here if i am around.
marcel cort: What happened to this place? There used to be a huge selection of named brands, even an occasional high end piece, now nothing. Went downhill fast
Michael Earner: Little all over the place. Not particularly well kept nor clean.
Píespaquéosquiero: Esta fenomenalY grandes rebajas
Shane Fitzpatrick: A great range of varying products for purchase. The only downside was the long queue for payment. Took almost ten minutes with 3 cashiers on duty.
Gani Ecoresort: Banyak barang sesuai musim
Peter Lakov: Refused a return for a jacket and a sweater ($600 total) because the labels were not attached to the items. Of course they won't be, as I bought them for presents, and I didn't want the price tags to show - even though they could check and find them in their system. I've shopped many times there in the past, but this experience leaves me wondering if I should continue. If you're going to shop there, proceed with caution, and read very (VERY) carefully their small print - don't expect the common courtesy of typical stores.
JurkaDS: It's okay
Angelina Camacho (Angie C): I never like final sales but the staff was nice and they had plenty of options
Eric Schwaab: Fabulous selection of clothes and shoes at outlet prices in downtown Boston.
Jason Zamagni: The selection of men's clothing was really geared towards athletic wear. Not really what I expected.
Angie Fletcher: Great deals!
Carmen Jones: Great place to find high end clothes, cosmetics household items too. Could be better organized. It's in a great location too.
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Leather goods store
8. Saks Fifth Avenue - Boston
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· 448 reviews
800 Boylston St, Boston, MA 02199
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Daniel Gulyas: Great Boston institution.
SyberTV: Thank you Maria Escobar thank you for the great service 👏👏👏
Sadiyah Archibald: I’ve called this store numerous times to try to get a hold of someone, and no one could direct me to the department I needed. Every one I had spoken to either hung up on me or never transferred the call. Once I finally got a hold of someone, they seemed reluctant to even check and see if the item i wanted was in stock. After telling me what was in stock, they abruptly said ‘bye bye’ and hung up with out any thing else being said.
Stefanie Charity: After leaving Neiman’s decided to pop in the Longchamp women’s handbag section after a long Saturday at work, Anthony did an excellent job and helped me select a new Longchamp women’s handbag .Unfortunately it wasn’t on sale forfriends & family but the whole customer service was sincere, professional and refreshing, he seemed genuinely interested in helping me. What a relief!!
AALIS: Variety of fashion products from well know brands provided here. That lady staff is very helpful to guide you in shopping here.
Ling: The clerk is friendly and the environment is comfortable. There are many brands, which are good-looking but expensive.
Sabej Tahan: This isn’t the first time i’ve had a bad experience here, first was the Chanel Beauty inside the Saks store, I went to see what foundation I wanted but I wanted to try a sample of it to make sure it’s my shade but the lady said they couldn’t do samples so i bought the shade she colour matched me. Tried it at home, it wasn’t my colour so I went back to return it and it was the same lady that sold me the foundation, she seemed very upset and just grabbed the receipt out of my hand and then just shooed me away, Now the second time I went to buy a twilly at the Dior store, was greeted nicely but once i went back to return it they told me to go away and couldn’t return it because it was “used” even though the sales associate wrapped it in around my bag. Don’t know but I think this store is very racist because i kept getting looks up and down and judged because i was struggling with my english pronunciation. Very disappointed. Won’t ever be coming in again
Nhung Nguyen: Do not recommend this department store! Terrible service! I bought a bottle of perfume and got it shipped to my house in NH. The associate claimed it would take 3-5 days to recieve and even 6 days later, I heard nothing from thr store regard my order. Sak’s online system does not connect to the store purchase which I could not track my order because there is no order number on the store receipt! Too much complications to chase cat tails, manager to manager that we have called 3 time and no one resposible for my order, even the lady on fragrance section who sold it to me shave it off. I was really upset. The assc also forced me to open a credit card to receive 10% off instea of just sign up for my email online.
Tran Bac: Đồ nữ thôi, đồ nam đi qua tòa nhà khác
Paul Gibula: Great fancy selection.
Kera Cachia: Very helpful workers
Charlotte: If you have felt unwelcome at this Saks, or discouraged by the reviews, I urge you to seek out Porche on the 2nd floor at the desk near the Montcler boutique. She has a down to earth warmth and kindness that will make you feel less alien here, I promise! Na, who does alternations, is wonderful as well.
Junior Charles: Great
Zappa Duck: Over priced as most retail stores on a higher end .. and the most stingy & cheaper they are
Franty Cleophat: DON’T order online. You will Never get your item. I ordered from them on December 27th and delivery date expected on January 3rd. Shipping label created on December 28th for next day delivery. Now January 6, and you guessed it right; i never received my order. Mind you it was supposed to be a gift. I ended up putting a claimed for my money and now I have to wait 10 days for my refund. For a big company like this, they need to revisit their service because they have none. You can get better service from Dots then them. Don’t waste your time and money shopping there. Horrible experience.
Kit Parker: Saks is SaksParking in the area adds to the prices for everything
Karen Michelson: I Love my Vince Camuto CoatI got for Christmas ⛄Happy New Year All Saks on 5th NYC
Yimeng Wang: purchased a YSL Nikki from Saks last year and found out that the YSL head quarter weren't able to authenticate that, resulting in me not able to receive any warranty or other after service. This is very bad and disappointing plus surprising situation, but Saks continue to refuse to provide ANY solution, not a refund, nothing. They just kept telling me they are authorized retailer regardless my email from YSL saying they were not able to authenticate that. Makes me question the quality of all other items they sell.
Liz: Awful experience with their customer service at 1st floor. I received a wrong item from them so went there in person to get refund. I let them know that the item I ordered was different and is now out of stock- the staff scoffed at me saying it looks “almost” the same.Well clearly it was different belt (w/different code number) from what I ordered which I explained. He almost mockingly smiled which I found very rude.
Jasmin Liu: Very judgmental customer service representatives - I was clearly looking for assistance and probably made eye contact with 5+ associates but no one offered help. I then tried to to make a return and they said that I would’ve had to wait more than an hour because their “phone lines were busy” and recommended I ship back my item myself. How hard could it be for them to help me return something, especially when I was already at the store ??
Don Perkal: Like them all. Expensive and quality.
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Shoe store
9. Nordstrom - Quincy
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· 681 reviews
250 Granite St, Braintree, MA 02184, United States
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Rita Gamel: Not good
Chantelle Mayrand: I had the best experience at the Nordstrom in Braintree. It is rare to find a retail store, that has old school customer service values. From the store operator to the customer service manager, I was immediately impressed. The apparel manager Kim Pabon was outstanding. She went above and beyond to help me with purchasing a designer dress, they didn't have in the store. Even with multiple customers asking for help at the same time she was kind and patient with everyone. If you are looking for that special dress for an occasion, or just want to freshen up your wardrobe, she is the person to help you look and feel your best. Bravo to Braintree Nordstrom!
Kim Miles: Saw a Lagerfeld jacket I wanted but didn't have a medium would love to have gotten it. My friend liked it and tried on it didn't fit I was smitten because I think he would have gotten for himself I know 😈 ish because in men section but there are great deals there to for females
Kerry Sheehan: Love this store! One of my favorites
Niki Harris: Staff was rude
Chris Pepper: When you love quality over quantity!
chris Winston: Good
Jessica: Absolutely disgusted by the team working fragrances today. One employee lied to me saying they did not carry Delina and I could only buy it online. I saw it behind her desk and called it out. She then told me I can smell it but they don’t have it. Like obviously that’s what I wanted to do… She was so dismissive. Don’t you guys want to sell? And also why is this store hiding fragrances behind the desk? This is the only Nordstrom I’ve been to that does this .. I have never seen such miserable employees.
1CUP Plays: Store had someone following me and my friend around. Made us very uncomfortable, we went up and down the escalator and the person was right behind us. Would not shop here. Customers are scared to shop. Having someone stare at you while you shop is truly terrifying. I don’t know if it was a worker or another customer, but someone should do something. Not okay to have this happen in a big retail chain.
Saladin A: It’s Nordstrom silly!!!
Jim Talbott: Sales Associates we lre very helpful, and they bored the items for Xmas, great servixe
kevin labonville Scituatema: I have been to this store’s men’s department twice in the last few months with a considerable amount of money to spend there.Unfortunately, this store has deteriorated substantially over the last several years.From the brass “Nordstrom” plaque outside the main entrance door that is tarnished and obviously not maintained, to the fitting rooms full of discarded clothing from previous customers, not picked up, it is painfully obvious that Nordstrom has sank to the level of Kohls.Unless you are a person under the age of 30, rest assured that the staff of this men’s department will disregard you blatantly (today, two sales people looked me in the face and ignored me without so much as a hello or even an acknowledgment that I even existed.)The department is a mess and I observed clothing on the floor while sales staff were busy visiting with each other. How sad.As you walk into the store, take a little time to observe that the landscaping lighting around the store is falling apart and not maintained. Plan on Nordstrom in Braintree to be gone soon.Sadly It’s customer experience, which always made me happy to spend a “little bit more” is already gone.RIP
Wyatt Sprague (WorkerBee): Gone
Magdiel Aybar: Nice store
Priya: Worst Nordstrom location... The place is a mess. Bathrooms are disgusting. The staff is rude and the management, store manager Daniel even worse. An employee literally was swearing/ threatening customers and her own manager while on the floor. Someone below wrote that the "whole store was like shopping at Walmart" and they are spot on. Would not recommend this location. The Burlington and Natick locations (actually all locations) are significantly better..
Nancy H: As many other people have noted this is the absolute worst Nordstrom probably in the United States. The staff is rude, unprofessional, and poorly trained. The manager must be new "Daniel" he is similar to these employees and has no customer service skills and is very condescending. I went to this store last week and to exchange an item and and employee was "overworked" and threatened to "go back to jail for the 6th time" for beating up someone referring to the customer. She then proceeded to argue with her manager on the floor about "beating this person up". This company has gone significantly downhill especially this location. I would not recommend if you're looking for a high quality experience, definitely would stick with the other locations or Neiman Marcus / saks etc-
ESSENCE RUSSELL- WHITE: This store is very nice. I came in to buy some shoes for a gift for Christmas. The store is very expensive but has some giod deals sometimes. They do have high end and quality clothing, so I get the prices. I haven't been in the store for some time so I forgot where the men's department was. A young gentleman offered to help. He was dressed in jeans and didn't look like he worked there, but he showed me where the men's department was. He asked what i was looking for, checked for the item, and the size, had me look at them to make sure they were the correct item I wanted, and cashed me out. A+ customer service for him. I was in and out just the way I like. Especially at this time of the year. Great experience.
Stephen McDonough: Favorite mall
Cheryl DeModena: Always great at nordstrom and I highly recommend the Cafe to enhance your shopping experience. The staff and the food are wonderful
Alexia Cerasani: Went here on Sunday to purchase a Canada goose jacket….there was an Asian woman working who I cannot remember her name. I ask her to try on a small and she tells me that size won’t fit me. I continue to try on the jacket and it does fit! Moral of the story don’t comment on your customers body size if you want to make a $1000 sale. Will not be coming back to this location ever.
Eliane Pontes: lots of brands and options, good prices and great staff
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10. Nordstrom - Burlington
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· 906 reviews
75 Middlesex Turnpike, Burlington, MA 01803, United States
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Jackson Garces: Encuentras en este lugar de todo y muy buena calidad
Diane Petrillo: Great place!
Roy Galindo: I had to walk out after I saw the discount rack of shorts under $75. #Macklemorevibes
rose cooney: good customer service and returns.
Kirill Izotov: Outstanding! I was shopping for a new men's suite, and Ken, from that department was extremely professional and helpful. He found what I was looking for in no time, and 20 minutes later I completed the purchase of the suite, three shirts and two ties. It was a great experience as I do not like spending a lot of time shopping.
Cecile Braun-Jones: Your trusted Nordstrom.Not too crowded on weekend. No wait for dressing room
Howard Phillips: While service is usually great when I shop and/or buy clothes here, in the shoe department I spent over 20 minutes looking for someone to help me make a purchase. Which I won’t be making here.
Crab Cakes: Customer service needs improvement in some departments, like order pickup. Placing a call sometimes leads to no answer and they forget to take the security tags off merchandise you bought, sounding the alarm as you walk out the door. Don’t just hand it over, visually inspect it first, thanks.
Chelsey Finigan Currier: Mary Rose was so incredibly helpful and kind!
dan Saliba: Best return policy in the business
Elena Marchis: Amazing experience at @Nordstrom Burlington! Jane and Luke deserves one thousand stars ✨ they’ve made a transaction on an expired credit card smooth and painful free while keeping a beautiful smile on their face! So grateful for them and their help! Thank you Jane and Luke for brightening up a rainy day!❤️ you are the best!!!
Sarah Pitkin: April in the perfume department was absolutely amazing and I love her!
oo-: Nice strom
Viktor Kostyshen: Good one
YuB Yu: Love this store!
Johnny Minyety: Un poco caro
Gump McGrath: I like the store but I didn't get waited on until I got to my third checkout. The first one was so chatty with a customer I left after five minutes. The second one didn't have a customer but was on the phone for so long I left. She seemed glad . The third one was the charm
Aline T: Honestly, there's no retail store in the world with better customer service than Nordstrom. It's my favorite place to shop for that reason alone.I do wish there was some more variety at the Burlington location for formal women's tops/night-out clothes at reasonable prices, such as with Bloomingdales' Aqua line. Otherwise, I love Nordstrom and the shopping experience.
Christopher Williams: Busy but the staff was super helpful!
Scan 73: Store was great once inside however, handicapped parking was blocked (parked between on white lines) by car waiting for family inside. Finally get parked and out of my car and button to open store doors doesn't work, got help to open and once inside everything was good.
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11. Kohl's - Medford
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· 967 reviews
3850 Mystic Valley Pkwy, Medford, MA 02155, United States
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12. Nordstrom - Framingham
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· 819 reviews
290 Speen St, Natick, MA 01760, United States
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Men's clothing store
13. Burlington - Dedham
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· 84 reviews
302 Providence Hwy, Dedham, MA 02026
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14. The Dr. Martens Store - Boston
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· 172 reviews
201 Newbury St #1, Boston, MA 02116
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15. Old Navy - Boston
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· 392 reviews
430 Washington St, Boston, MA 02111, United States
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16. Nordstrom - Peabody
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· 487 reviews
210 Andover St, Peabody, MA 01960, United States
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17. Bloomingdale's - Newton
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· 533 reviews
225 Boylston Street Chestnut Hill Mall, Chestnut Hill, MA 02467
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18. Kohl's - Woburn
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· 497 reviews
425 Washington St, Woburn, MA 01801, United States
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19. Converse Flagship Store - Boston
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· 191 reviews
1 Lovejoy Wharf, Boston, MA 02114
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20. L.L.Bean - Boston
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· 231 reviews
56 Seaport Blvd, Boston, MA 02210, United States
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