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Electronics store
1. Best Buy - Cambridge
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· 2615 reviews
100 Cambridgeside Pl, Cambridge, MA 02141, United States
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Silvia Maria Gusmão: Variedades
Andy: It is close
Marcos Farias: A good place to buy electronic devices or that charger you forgot at home.
Abu Siddique: Always closed.
Sam Sweetin: Shutting down. Not much left. Don’t shop here.
AKSHAY SHUKLA: This place is closing down.
Angelo Mambretti: Negozio molto fornito con prezzi accessibili.consigliatissimo!!!
Topsan Deharring: Don’t waste time visiting this location. They’re about to close permanently! Unless you wanna see empty shelves!
Parker LaHaye: The options are always pretty slim and there's not a lot of help either.
Delio B Alanis Nieto Local Guide: Casi vacia de mercancía. Lugar sucio y abandonado...
A K: Stock more amiibos
Margarette Mattos: Otimo atendimento sempre.Funcionarios muitos educados
Satyam Subrahmanyam: The store was destined to close, might be the reason that the staff was a bit slow.
Juliana Kévia: Excellente
Keng Susumpow: I’m sorry, but this branch was seemingly deserted.
Christopher Dinan: Drive up store pickup located just outside main entrance. Good appliance and electronic selection.
Ashaina Bonafacia: What can I say!
Ronald Lobo Rojas: Pésimo servicio y sin inventario de productos.Sin ganas de atender.Cerrarán la tienda pronto
Hans Solo: My worst shopping experience ever. I got scammed, TWICE in 16 days. I've got a 65" piece of junk Samsung QLED in my room, they swapped the cables on me.Two weeks ago...I'll wrote a more in depth review, I'm too frustrated right now, I want to be fair, I need a clear mind. One thing for sure though, this has been a long 3 weeks.I'm definitely going to be knocking in the right doors, comes Monday. I've been waiting months. This hurts!Just a bunch of thieves. There's a "Marlone" that works there, he's a special piece of work
Nathan Grossi: Amazing Staff helped me get a new phone and get it fully set up and put a screen protector on it for me l. Sad that this location is closing in June
Pyrøhazard Studios: My favorite toy store!!
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Cell phone store
2. Verizon - Boston
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· 245 reviews
745 Boylston St, Boston, MA 02116, United States
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Kaycee Corwin: Helpful and friendly
Sherita Dawson: Fast service!
Richard D. Mangone: Not impressed with sales team or management. They were not able to help me with my business issue.
Daniel S.: I have not yet had experience with this, but based on the reviews I'm seeing, I may not even visit! UNLESS, I SEE SOME SERIOUS escalation regarding these negative reviews, I will NEVER VISIT THIS STORE. I "MAY" even consider terminating my 25-year relationship with Verizon in favor of another carrier.Certainly, I'm willing to wait to see how these are addressed. But I have one phone waiting to activate and a huge iphone12 order pending, so time is of the essence.And yes, I had a smile on my face when I left home today and I still have one. I hope those listening won't force it into a smirk.Thank you all for your reviews. The number of negatives seems to equal roughly the number of positives - never good, and shows a fundamental problem with that store. I hope that, it's not also a fundamental problem ...
BossSmash: Very friendly and helpful staffing, I'm surprised by how expensive the items have gotten a screen protector close to $100.00 im surprised anyone really goes to main stream places like this when amazon has much cheaper options but.
Lake Alen: This store is completely useless. They can only sell phones. No support, not able to explain to customers anything about their phones. Like why does this store even exist?
Greg Dias: Went to get earphones with my daughter and granddaughter for me.
Rose M: Would give 0 stars if possible. I was in there for a half hour before they let the manager get involved (his name was Will). When he came over, he was laughing at me for not being able to get into my account and made sarcastic remarks about how to download an app. Came in to upgrade my phone and left an hour later with no phone. I said I would just leave at that point and he pointed at the door for me to go. Sad that a manager can act that way- please do better at who you hire for management Verizon
Art Blackburn: The WORST. Sales Associates don't care at all. They are purely recalcitrant. They don't help; they only vex.
Tim Irwin: If I could give this store zero stars I would. Traded in phones with Adrian back in July. He gave us the incorrect box and incorrect trade in slips. This has resulted in 6 months of back and forth, incorrect bills, over 30 hours on the phone with Verizon representatives. Best thing to do is not get Verizon for cell phone service, if you must, avoid this store and Adrian. They don’t know what they are doing.
Matthew Peters: Really helpful when we ran into a problem transferring from another carrier
Andrew Kurzweil: Rude customer service. Would not accept my trade in device despite having the email confirmation and tracking ID from starting the process online and selecting this store as the drop off location. MAKE IT MAKE SENSE VERIZON!
Riva Pearson: Garbage experience from start to finish. The customer service from the corporate phone (over 2 hrs) had 'technical difficulties' and the replacement phone they supposedly set aside wasn't communicated to the store. The rude associate kept saying I can't get a free phone. The reality is all the errors were Verizon's and the phone was supposed to alleviate all the additional stress they caused. They accidentally deactivated my phone. More than 1 hour there and I didn't get what I was told. The trains are down and the commute was over 1 hr. After hours with corporate before arriving, the commute, talking to corporate and awful associates who chose not to help during the visit..that's not what paying customers want. By the end of it all, I didn't wan't to entertain the nonsense anymore. They wouldn't process my return. I gave too much time to people who were not interested in providing good service. Too many inconsistencies with different associates on Boylston and on the phone. They wasted my day. I was told to come back tomorrow. They couldn't even properly process the order and everytime I spoke with someone they kept changing the fees. Hopeless.
Chris Old: Terrible service, Boylston st.Phone stolen, went to store, young novice employee, zero hp, no compassion, only wanted to sell new phone..Did not blacklist
Some Body: I live across the street from this store. On multiple occasions I entered the store in my home attire and staff either went out of their way to be rude, or did not want to assist me. I remember one helpful staff in the remote past, which is why the location is getting 1 star. I wear formal clothing at work, but on my days off at home I wear comfortable clothes, do not always shave, and do not style my hair. I always approached Verizon's staff respectfully, and I expect the same. I will return to this store more dressed up and see if I am taken seriously as a customer. But, I will give my business to another location.
Luis Reyes: I am the account owner. but my mother and sister went in to pick up a sim card for a temporary number as i live in a different state and wanted to make sure she had a working sim card before i ported her phone number over. This shouldve been a painless process. I made sure the phone was unlocked. Made sure my mom was an authorized user and that she knew the temporary phone number we were working with. I was on the phone in case there were any issues or questions. The store employee Cindy was difficult. She even walked away from them and refused to serve them. She stated i was being rude on the phone but i simply needed her to do things as i wanted them. She refused to work with them. When we asked for a store manager they did not get one. She then assisted with an attitude. Cindy knew that i was an employee and was still rude towards my family. I am embarrassed to work for verizon. Do not go to this store. If you do, dont work with cindy.
mehmet kemal: Hiç beğenmedim. Aldığım kulaklığı kredi kartından iki defa geçtiler. Bakalım birini iptal edecekler mi? Gereksiz yere problem oldu.
44 55: Is Playstation 5 available in this store?
Lee Carrier: Typical store
encourager: Guy told me I need appointment to buy prepaid card LOL I bought without any problem and no appointment prepaid card in AT&T store few walks away…
Palak Agarwal: Supportive staff
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Electronics store
3. Apple Boylston Street - Boston
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· 2095 reviews
815 Boylston St, Boston, MA 02116
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Electronics store
4. Best Buy - Boston
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· 2646 reviews
14 Allstate Rd, Dorchester, MA 02125
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Cell phone store
5. T-Mobile - Boston
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· 82 reviews
39 Winter Pl, Boston, MA 02108
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Michael St. Vincent: I have been here a few times and there’s usually not too much of a wait. Everyone is helpful as well.
Hasan Celayir: awful customer service! They do not even look at your face!
justin gerard: that employee by the name Christina is a weirdo. She is a midget with blonde highlights and is weird, strange, and has mental illness. she will yell at you and make you not want to go to that store again.
Oduwa Edobor: The store manager called the police officers on me just because i ask her to fix the error they made on my account. One star is much for this location.
Anthony Aoude: This store is staffed with unwelcoming team members more concerned with commissions than with providing quality customer care.I visited this store in the late afternoon to see what mobile phones might be available for an upgrade on my line, which is part of a family plan. As soon as the team member discovered I wasn’t an authorised user, she wanted nothing to do with me and told me “don’t touch the phones”, as she walked away from me.I’m so glad T-mobile allows you to purchase and upgrade phones online - that way you needn’t be bothered with lacklustre and indifferent customer service from their retail stores.
Reichard Vega-Reyes: Super nice the way they treat us and worked the way to satisfy us thanks the manager and her assistant
john connaughton: No where to sit, few staff. Sprint never paid for my note 9 supposed jailbroke phone , 6 months of heck no resolve yet, essential worker were great, but co repeatedly let me down. To the day. Highly I would not recommend sprint to anyone. Sorry workers you tried. But my money lays in sprint s cloud
Antonio Gonzalez: Mal servicio al publico
Lisa Phillips: Sales REP #021 thank you for all your assistance on Friday you went over and above to help me with a charger.LisaWorcester Mass
Carly Rose Willing: Horrible store. Manager told me one thing on the phone and another in store. Couldn’t offer me any help, and we’re very rude.
peter brea: Terrible .. worst service !! 🤬
Rennea La'Wren: WORST SERVICE EVER at this location right here. They give so much misinformation and for a CENTRAL LOCATION they don't even fix phones at this location. Rude employee that don't know a DAMN thing -_- Never again!
Bree Kross: This place lies to customers. Do NOT fall for their verbal lies. Go to Boylston Store, if you must deal with Sprint.
frank borghette: Myself I prefer T-Mobile
Sean Tuohey: Place sucks more than gravity.
Cesar Fco Agramonte: Las muchacha que atienden son malísimas en atención al cliente fui hacer una diligencia de uno teléfono a esa tienda y tuve que ir a otra por que no me quisieron dar el servicio casi que salgo de la compañía de sprint creo que tienen que cambiar la dotación de empleado completa de esa tienda por que son muy mala
Freddie Pierce: I came in trying to activate my replacement phone. The salesperson looked at my phone, put in about 5 minutes of effort into my issue, said she did all she could.....and then told me to call asurion, and went into the break room. No one wanted to help---they were bothered by me being there. Everyone cared more about their new fancy nails than helping customers. I went to Boylston Street, and they fixed my issue in literally 5 minutes. Useless store. Don't waste your time.
Andrew Mortenson: Service was prompt friendly and I quickly got accomplished the reasoning why I went into the store
Zoey Patten: Dropped off a phone at this location I was leasing about 3 months ago since I was switching carriers. Just got charged $600 for the phone that I brought back. Sprint claims I never returned it.
Sweety Olie: Poor service, many staffs but not all wanna work, some of them were working but some of them were chatting and not paying attention on customers at all.So hard to get things done in this store.
RS: Prompt response from sprint
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Computer store
6. Micro Center - Cambridge
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· 3989 reviews
730 Memorial Dr, Cambridge, MA 02139
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Cell phone store
7. Verizon - Boston
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· 191 reviews
340 Washington St, Boston, MA 02108
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Cell phone store
8. T-Mobile - Boston
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· 67 reviews
118 Newbury St, Boston, MA 02116
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Electronics store
9. Best Buy - Watertown
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· 1673 reviews
550 Arsenal St Ste 2, Watertown, MA 02472
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luis ernesto: Mucha variedad de equipos
Yehonatan Avidan: Very slow and inefficient service
Narjes: Visited this place around the holiday season and it was very busy, and a lot of the products were not available/sold out. The checking out line was too long with more than half an hour wait time. The staff were overworked and very busy with helping out customers. Overall not a bad experience.
Mary Fisher: Knowledge and courtesy
Alex K: Registering for staff to help is pretty lame, seems to miss the mark regarding offering customer service.
J. K.: Large, fairly clean, decent staff.
Haiming Qi: 热情
Kenny rinehart: This best buy made me love technology again
Luke Tsai: I purchased a TV here, and it stopped working within 3 months. best Buy refuses to help, and refers me to the manufacturer. The manufacturer is unresponsive, and best buy refuses to provide any support.
Dan .Theman: For once there were plenty of helpful employees around but unfortunately, BestBuy won't touch Linux
Eli: Experience was fast in an out great customer service I bought a nintendo switch an a couple games they also offer extended warranty which was a plus with a bunch a benefits incase of damage console or controller
Johnny Cato: Good staff - limited supply
Phoebe Cusack: They have forgotten why people shop at stores.I came in to look at multi-cookers because the website said that they had both the ones I was considering in store.When I go there one was on display. The other was not. After much searching the team member found the second one.I asked if he could open it for me so I could compare it to the one on display.He refused. He said I had to buy it first. If I wanted to buy it first I could order it online for $60 less.The reason we bother to go to a store is so we can see and experience the product BEFORE we buy.It seems they have forgotten this. No wonder retail is suffering.
John Thibodeaux: They had what I wanted. With the exception of the big fella working the front door, the most unenthusiastic staff possible.
Zachary Marcou: The majority of employees at this location, including the assistant store manager(s), need some serious coaching. It seems like there is no supervision by upper management, or some kind of disconnect from leadership, to folks on the floor. All of the outstanding employees last a few weeks at this location, and are never seen again. Most (not all) of the existing staff lacks the knowledge to do their jobs, which is on leadership to correct. I've witnessed three separate occasions where the support desk in the center of the store treated folks so poorly that it devolved into a shouting match. Their attitudes are just putrid, and they wander around in packs to perform basic tasks; it's a massive waste of payroll. A lot these behaviors are correctable, but without a concerted effort, this location will continue to lose out on revenue that would otherwise be secured by outstanding customer service. It's a shame that performance isn't audited seemingly at all. I'm not interested in costing anybody their jobs, but am happy to provide additional detail so that staff may be retrained and coached up properly.
Marvin Ardon: Lentitud para atender, el personal es poco amable, pesimo servicio.
mhgaillog: Unhelpful staff. And one (nice) man at the check-out. The line was 5+ people long and there’s Best But employees just hanging out by the exit. What a joke this place is.
Tayo spoonzess: Wish I had more money!
Patrick Gagne: Great selection, but over-priced
Ryan K Baker-Barrett: Inconsistent with device trade in process. One rep offered 75% less than than online quote. Went back next day and a diff rep gave the full online quote amount and answered my question. First rep seemed bothered and didn’t want to take the time to do the trade in. Second rep was great.
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Electronics store
10. Best Buy - Everett
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· 2434 reviews
162 Santilli Hwy, Everett, MA 02149
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مغربي في بوسطن Abdel boston: Cashier so rude
Brianna Lynne: Don’t go to geek squad!Listen, I get I have an older laptop (2017), and I expressed to the worker that the laptop itself turns on with no issue but the screen is black, he told me he doesn’t have screens to replace my laptop since the brand I have doesn’t make laptops anymore, he didn’t even bother taking it to the back and opening it up to see if there’s cables lose or whatever, just shushed us off, didn’t recommend trying anything other than plugging it in to a monitor. Cut me off, didn’t listen to me. Won’t be coming back.
Akshay Vidwans: Sold me a open box tv and tech support membership for $4,000. It turned out to be defective upon delivery. Did not follow up on the issue on the issue. Did not provide a replacement under terms of the warranty or the tech support membership. Cancelled my order on their own behalf without sending me a refund. Just horrible.
sean p.: They could not take care of an online order that was guaranteed ready within an hour, for an entire day. I had to drive here twice after being reassured by customer service that it was ready. Completely unreliable service
Aklostics: Great deal and the staff were very delicated
Carlos Cabrejas Antón: Your average Best Buy. Good customer service and pretty fast too
Carolyn Arsenault: I placed an order online for a new microwave since when my old microwave blew up and was able to pick it up within an hour. The worker was friendly and very helpful by helping me carry it to the car.
Arthur Pitts: Did not have what I wainted.
Sidney Fernández de Castro Tudela: excellent deals, great socks
davi holanda: Bad attendance
Celeste De Palma: Finding staff here is like playing Where's Waldo. However, once located, staff can be helpful. Tip: always check pricing elsewhere (Amazon) because they will match it if you bring it up.
Emmanuel Severino: Very good services
Kimberly O'Brien Allen: Clean store things are found easily
Brigitte P: Lots of displays we're empty. We were looking for something in a specific color and hoping to find someone to ask but nobody was around.. Only to realize the item in the right color was behind boxes of a different color.
Philius Kevens: Return was easy and done within no time
King dedede & friends Official channel: Great team, great service.
Carmen Ilardi: I was at Best Buy with a friend looking for a laptop..it was for him...not me. He went and looked and left. If I wanted a new laptop, I would electronics review sites to see which current laptops were best, then I would go to Amazon or eBay and buy one. I have bought quite a few laptops this way. Best Buy didn't even carry the models I ended up buying in store. It's a good store to go look around. The prices are very close to MSRP, so if you want a discount on your preferred laptop, try eBay or maybe Amazon. Brick and Mortar stores are okay for some things.
Gazi Saif Uddin: i have seen the worst behaved customer service here.
Romel Jn Baptiste: Lè ou genyen yon gro soti pouv fè pase nan Mickysnoviasboutique
Michael Somers: Install bay is great!
nostalgic night: I just wanted to say how the guy at the queue desk was so nice and made my day, he was making small talks with my little brother and was just overall super nice and patience. He explained carefully about a product I wanted to get that was out of stock and answered all my questions. Thank You!
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Cell phone store
11. Verizon - Brookline
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· 118 reviews
13 Boylston St, Chestnut Hill, MA 02467
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Cell phone store
12. Verizon - Cambridge
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· 158 reviews
95 Mt Auburn St, Cambridge, MA 02138
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Cell phone store
13. T-Mobile - Boston
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· 58 reviews
66 Lincoln St, Boston, MA 02111
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Cell phone store
14. T-Mobile - Boston
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· 233 reviews
422 Boylston St, Boston, MA 02116
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Electronics store
15. Apple CambridgeSide - Cambridge
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· 593 reviews
100 Cambridgeside Pl, Cambridge, MA 02141, United States
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Cell phone store
16. T-Mobile - Cambridge
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· 29 reviews
100 Cambridgeside Place #W124, Cambridge, MA 02141
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Electronics store
17. Best Buy - Dedham
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· 1797 reviews
700 Providence Hwy, Dedham, MA 02026
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Electronics store
18. Apple Chestnut Hill - Newton
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· 323 reviews
199 Boylston St, Chestnut Hill, MA 02467, United States
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Vending machine
19. Zoom Systems - Best Buy - Boston
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· 3 reviews
Boston, MA 02128
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Electronics store
20. Bang & Olufsen - Boston
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· 46 reviews
233 Newbury St, Boston, MA 02116
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