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1. Urban Cycles: Boston's Downtown Bike Shop - Boston
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· 139 reviews
109 Atlantic Ave, Boston, MA 02110
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Soleil Morales: This is by far the best tour I did in Boston. If you can bike, no point in doing any bus/duck tour. Highly recommend taking to these guys and go on a ride with them.
Melissa Saura: We had the best time on our Urban AdvenTours ride. We visited great neighborhoods that we would never have seen had we just toured the city on foot. Gary and Ken were very friendly and knowledgeable about the city and its history and eager to give tips and recommendations. A must-do to get to know the city!
Luis Sanchez Galan: Don’t call their store. The people are rude and uncooperative.
Andy Clark: Really great tour, highlight of our trip to Boston. Three great guides, we learned a lot and it felt very relaxed. Our guides kept us safe at all times. They were also happy to chat afterwards and advise on places to eat etc. Really great way of exploring the city.
Jared Egan: Changed out the busted tube on my bike real quick even though I came in near closing time. Thanks guys!
Jonathan Huang: Had a great time with my guide Pell, who was a knowledgeable and witty guide for the Cambridge tour. You'll get local nuggets you won't get from a website or Youtube. Boston is quite bike friendly and there was no issue with traffic or the shared paths.
Trevor: Had what I needed, but the staff member helping me was not pleasant. He was condescending with an attitude and he wasn’t willing to go to the basement to check what other items they had in stock. I wanted a different aesthetic for a seat tube collar, but he was complaining about having to go downstairs to look at the stock, so I settled for something less than ideal.
Tess Elam: Our group of four really enjoyed the bike tour. The three guides were so informative and showed us some great spots in Boston. The tour was well paced and the guides kept checking in with us and ensuring we stayed on course and together as a group. The booking process was easy online and the information before the day was clear and helpful. It is better to book directly with the tour’s own website. The bikes were easy to use. Highly recommend. Thanks for a wonderful day!
Laurie Monk: Awesome bike guides, very knowledgeable and helpful.
Sarah Coltrona: Austin was a great guide and gave a great bike tour of Boston!
Margaret Gabrek: Great bike tour experience, tour guides were very nice and knowledgable!
Ann Marra: Great tour. Fun, safe, bike ride, good for all skill levels. Nice way to learn about the city covering a lot of ground in one tour with knowledgeable, friendly staff.
Baily Nagle: Great customer service. No problems with bike.
Lykourgos Tzardis: Excellent private bike tour with Len, whose in-depth knowledge of the extensive history of Boston and MA in general is the perfect addition to the amazing sights.
Alison Kramer: We took the City tour on 4/7. Austin was our guide and did a great job. We really enjoyed the city tour and would recommend to anyone looking for a fun way to explore the town. We did the e-bikes and loved the extra assistance.
Christopher Dedecko: Way too expensive and the service team was unpleasant to deal
Kevyn Dodson: Great way to see the city! Highly recommend. We did this on the first day in Boston. It made the rest of the trip better because we had some perspective for every place we went on the rest of our trip. Definitely made us check some things out that we never would have without the tour. Bob is the man!
David Bergman: If you're looking for a fun tour in Boston look no further! Our guides (Austin & Pell) were very informative and kept us safe on the roads. We had a group of 12 and everyone said they would do it again!So much fun! Bikes and gear in great working order as well. Next time we're in Boston we'll be back for another tour for sure!
Victoria Doran: Bike was fine; staff friendly and efficient; plenty of bike routes nearby
Susan Williams: We had a great time touring with Urban Cycles. Guides Bob and Charles were awesome and we really enjoyed cruising the Boston neighborhoods on eBikes! Learned our way around the city along with some interesting history. We highly recommend this company :)
Michael Tremblay: One of my favorite tours I’ve been on in a very long while! The 3-hour tour felt like the perfect amount of time to see a HUGE chunk of Boston without it being exhausting. Our guides Charles and Gary were incredibly friendly and informative and made the entire tour feel very personable and conversational rather than just being talked ‘at’ the entire time like so many tours tend to do. I really can’t say enough nice things. If you’re looking for a unique way to see a large portion of Boston, this is the way to do it.
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2. REI - Boston
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· 318 reviews
401 Park Dr Ste 103, Boston, MA 02215, United States
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Adam Barney: Great store. Wonderful staff and products and being a coop makes it even more special.They also will validate parking 😎
V M: Really love REI in general. And I’m happy one is here in Fenway. The workers at this location are very helpful and friendly. I shop here maybe twice a month.My only critique is I wish they had more products in store. Given the in-store inventory, I find myself buying online a lot. That means I am guessing a size, which is not ideal.
Stephen Craft: Awesome store, especially the bike shop
Traveler: There are better urban REIs.2023: Parking now $10. Don't order here for pickup.From 2019:Online order pickup is frustrating as you have to pay for parking, even just to pick up an item. There is not short term parking whatsoever. Validated parking is $5 up to an hour, $8 up to 2 hours.Be warned, the garage clearance is quite low.
Marc Shafer: I have been looking for a specific pair of Burton Infinium Oven Gloves, and I had taken to calling Burton stores around America. The folks at the Boston store knew exactly what I wanted and knew they had one pair in stock. They took my order and shipped my gloves that day. Fabulous customer service...I am so appreciative.
Becky Lynch: I was looking for new boots and the staff was very friendly. They asked if I needed help and had good recommendations. Staff at register was nice too. Definitely take the T or walk. There is no parking.
Sofia Theodorou: Worse place ever do not even think to biy anything from them. They will try to sell you a membership and say they give you bonus card but they will miss to say it expires. They have zero customer service. I paid 90$ for shoes that would cost 50$ and did not even have money for this expense. I explained my concerns to the workers but she still managed to extract me 90$. Unethical pieces of animals.
Roosevelt Jefferson II: The staff was very friendly and helpful. Love coming to this store.
Daniel Harlow: This was a great REI, and the people who work there do a great job, but the parking lot was closed for construction and the streets nearby are always full so it is now essentially impossible to park. This is a pity, as we now have to go to a different location.
James Fiala: Love REI
Laura Shanks: I am absolutely disgusted with the management and staff of this store. Several staff members recently petitioned to have a DISABLED MILITARY VETERAN FIRED from this store location because they were UNCOMFORTABLE with his DISABILITY. Rather than supervisors having a conversation with all staff to address the solution they took the easy way out and fired him. This location is currently under investigation by Disability Rights Massachusetts. Please boycott.
Jason Courtemanche: Great selection
Kapil Ashok Hariyani: Best outdoor store with outstanding 👏 customers care store in entire AMERICA CONTINENT
robyn b: Great store but you have to get the building to rid of the parking attendant outside.Had to quickly drop off daughter to get a sensor removed which was left on and he was scary abusive and upsetting.
Rian Dalton: Frequent customer to this REI, due to their consistently great and friendly service!
I-y H: I am really disappointed in this place. their bike shop staff installed my pedals without the m4 pedal pins. Not sure if this is due to lack of professionalism or they divided to keep my pins. really upsetting experience here.......
Brent Lowry: Still giving a five-star rating even though I could not find lightweight waterproof tarps.
Liv Burns: Got the best service today from the bike shop – I'd purchased a gravel bike over a month ago and was having trouble shifting gears due to some finicky cable tension. The guy who worked on my bike with me went above & beyond, and worked super fast to get me back on the road.
Paul G: This site seems smaller than a normal store, though still well stocked.Two stars though since this location is in a building with $10 validated parking. REI could've done better. If you don't mind the parking or can walk there, it's not bad.
Austin Coffin: Great outdoor store in downtown Boston. Awesome selection of hiking, biking, and boating supplies and a huge selection of clothing. Parking is $10 with validation.
Jesse Kennedy: Staff is always so friendly and helpful.
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Bicycle store
3. Community Bike Supply - Boston
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· 154 reviews
496 Tremont St, Boston, MA 02116
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Panagiotis Mandros: Bike before not good. Bike after very good. This bike shop is great and the staff very friendly. I left my bike for a flat tire, and I got it back almost new in one day. Don't know what they did, but it was awesome and fairly priced. Highly recommend!
Jonathan Buonocore: Absolutely fantastic repair shop. Jose and Mr. William set me up in record time after a plastic bag got caught in my chain and destroyed both the chain and the derailleur
Brye Andersen: Hands-down the best bike shop in Boston. Hands down the best bike shop I've ever been to, I'm from NYC and in Boston for college. Staff is incredible, they don't upsell you and don't have the elitist attitude I've found prevalent at other bike shops I've gone to. For example, when I went for a tune-up last year, I went in expecting to replace my slightly-worn tires but was informed that they're still good. They understand that different people bike for different reasons and everyone's needs are different.Repairs are quite quick, and should you need to leave your bike with them, they give you an accurate itinerary of what work is needed, when that work will be done, and call you when it is ready to be picked up. Living in a dorm and working as a bike courier my old beater of a road bike unfortunately is exposed to the elements more often than I'd like it to be, yet I've always walked out of here confident that all the work I've paid for was necessary to keep it in safe working order.
Christian Torres: Excelente servicio! El vendedor tiene la major actitud. Se habla en inglés y en español. Recomendable
Sarah Lin: Thanks for packing my bike with so much care and love. Still riding my bike every day in Berlin and glad to have this memory from Boston with me.
Pierre Cauvin: Not good at all.
Simon Somov: Friendly service. Checked and tuned my gears after my transportation of the bicycle in luggage.$15 at all
Nick: I needed a few springs for a part on my bike so I headed over to Community Bike Supply. They gave me the springs for free and even installed them real quick while we chatted. Very nice and friendly people. Will definitely return for my future purchases. Also has available street parking if you come in your car.
Christopher Dedecko: Best bike shop in Boston… and I’ve been to a lot of them.
Tiger Audio: I give FAIR ratings. I give poor ratings when I get poor service. If a place is exceptional, I take the time to give 5 stars and that is what these folks deserve. I was in a real bind. I made it there about 25 minutes before closing. They loaned me tools, got me the part I needed desperately, showed me how to install it, which I did, got me aired up, and on my way. I was the guy with the 2 wheel mobility scooter that got a flat tire. EVERYONE there was helpful. If I lived in Boston, I would buy a bike from them and get all my parts from them, even if I didn’t ride a bike.
Ashley Shen: Awesome shop! Jose went above and beyond to replace and adjust drop bars and a stem on a used Lemond so it would work perfectly for me. They do fantastic work and the bike was really fairly priced for how nice it is. I couldn't be happier and would definitely recommend this shop!
Nicholas Lippincott: Everyone here is very friendly and helpful!
Cameron Ryde: Got a flat on my way home from work and didn't have a tube. I stopped in to buy one and they were kind enough to let me change my own flat in the front of the store and watched me while I did to make sure I didn't need any help. Thanks so much guys!
Paul Davis: The people working here were very nice.
Rachel Bernstein: Nothing but extremely positive experiences here. Have been using them intermittently for service over the past 4 years. Not only have I always received prompt, friendly, fairly priced service, but they’ve gone out of their way to get work done in time to work with my schedule and even let me wait out back in a beautiful garden while doing so. And if that wasn’t enough they have tightened my brakes and adjusted my gears (both sorely needed) without charge. Only bike shop I use in Boston. They are excellent.
Jackiethe great: My sons birthday was yesterday so I’ve been searching for the right bike for about a month, a few days before we went to this store. It’s close to my house. Looking around for about 10 mins none of the employees offered to help us. It seemed as if they were even trying to look away so we left. There were 3 employees at 3 different areas in the store, in a U shape that surrounds the store. I already knew what was happening. So why spend money there?
Warren Creamer: Friendly staff, assembled my new bike for me in just a day and a half, weeks ahead of when other shops in the area said it would be done. Will use Community Bike Supply for 100% of my biking needs.
Angel Robinson: No ebike service (enduro/ delfast)
Alex Nikanov: Absolutely fantastic service! Quick, knowledgeable, great price, and super friendly! Thank you!
Liam Brozen: Worthless mechanics, won’t work on your bike unless they sold it to you. What a rip off.Edit: since the owner wants to argue, let’s consider, what requires “specialized training” to inspect brakes or tires, E-bike or non e-bike? And worthless is a perfectly acceptable adjective to describe the mechanics and their attitude, just read the other reviews, all dismissive and rude when you come in to ask for help. One must wonder, what kind of business is someone running when they turn away paying customers?
Taylor Olsen: They did a great job helping me with my bicycle! They charge me very little to swap my tire for a used one that was in great condition. Everyone was helpful!
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Bicycle store
4. Bicycle Belle - Somerville
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· 34 reviews
368 Beacon St, Somerville, MA 02143
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5. Landry's Bicycles - Brookline
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· 724 reviews
1048 Commonwealth Avenue, Boston, MA 02215, United States
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John Maguire: I always feel in good hands at Landry's. I've been riding a bike since age 7 and I'm still riding almost daily at age 70. Landry's is as good as it gets for me.
C Hinrichs: Went in today and Declan helped me (thin that was their name).Just got a new bike and had a dog carriage attached. The bolt came off and I came in for a new one and I also had trouble adjusting my seat. They were patient with my questions and seemed genuinely happy to assist me.
Aaron Effron: Thank you for fantastic service as always!
John Macuk: Got my replacement brakes installed without any issues
Sophia Yang: The service is always so speedy and good. Most importantly, the staff is extremely kind and efficient. Everyone is polite and made me feel very welcome. I have never been to any bike shop that has better service. I think these guys maxed out on the customer service.
Adrienne Groccia: I recently visited Landry’s for a tire and handlebar tape change and I couldn't be happier with the service I received. The staff was incredibly friendly and knowledgeable, and they had my bike ready in no time. I highly recommend this shop to anyone in need of bike maintenance or repairs. I really appreciated how patient and kind they were - I’m a complete beginner, and they took the time to explain what my options were. Thank you Landry’s for your excellent service!
Joshua Nealon: Quick, super-friendly, honest and well-priced. Thanks guys!
Robert Page: Landry's had an excellent selection of great bikes and knowledgeable staff that were very friendly and helpful.
Anne Fabiny: We always get great service, advice and products from the staff at Landry's!
John Owen: I always count on Landry's Brighton for expert advice and service. I have purchased two children's bikes and three adult bikes from Mark and his crew and have all of my service performed there. They are the best in Boston.
John Ta: Best bike shop. Good selection. Good service. Knowledgeable staff.
Jay Laing: Great selection and knowledgable sales staff. Just watch going on Sundays as they can get quite busy.
Craig Johnson: Informative teammates, low pressure sales approach and a community oriented accommodation for a large group of us who attended.
José Garza: Hermoso lugar solo tengo una pregunta ¿ hacen mantenimiento de orquillas de suspensión?
Jason Soules: Landry’s is the only bike store I will shop at in the US. They are incredibly responsive and don’t have that typical, “too cool” to help you attitude that other bike shops have. Landry’s is incredibly approachable for whatever my needs are and they work hard to find the right, cost appropriate solution.
Thealyn Ploetz: Drew was exceptionally helpful in helping me find the right bike part for a great price. As a newer bicyclist, it can be intimidating and overwhelming learning how to differentiate various biking equipment/parts. It was a big relief to interact with staff that was friendly and patient. I'll hopefully go back for additional biking supplies in the future!
Isabella Dobson: Bike service was fast and now my brakes work great! Everyone was friendly and respectful too.
Peter Gerlings: The service is great and the price is right!
anzew000: Best place to buy a bike
Stefano Kotsonis: Great gang of bike nerds --friendly & expert. And thanks for accommodating me with a speedy turnaround on short notice --I know you're usually too busy for that.
Rosie Halper: Love this place! If I could rate it 10/5 stars, I would. I’ve gotten 2 bikes from them. Randy is amazing! He knows his stuff, is friendly and courteous. Took my bike in for a flat and had it fixed in no time. I wanted to add on a few accessories, but it was too close to closing. They said to drop it off the next day (Tuesday) and it would be ready on Wednesday. I dropped it off Tuesday, and the technicians said they could do it right away, so I wouldn’t have to come in again. Sarah and Parker did a great job. Definitely come back here again for future needs
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6. Papa Wheelies Back Bay - Boston
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· 257 reviews
362 Commonwealth Avenue, Boston, MA 02115, United States
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Brett Deccy: Great people, very helpful, they definitely know bikes
Ryan: They are an awesome shop. They get the work done quickly and efficiently. I brought my bike in to true the rear wheel, and they went above and beyond to make sure the gears are shifting well,etc. The bike rides amazing now. Best bike shop in town. I cannot recommend enough.
Luca Alessandri: they already changed my wheel, but they didn't fix it properly so I brought it back to them , asking to change the piston and also to fix the brakes. I also kindly asked if, fixing the brakes would require new brakes or if would be enough only to tighten them , and they assured me that the breakers were fine just not enough tight . everything for 40 dollars. I left the bike on Saturday, they told me that would have been ready by Monday. by Monday I was in Italy so my girlfriend went to check for the bike , finding out that was not ready yet. no one called her anymore so on Thursday she went directly to the shop payed and left. just on the way back home she find out that the wheel was still broken , no pistons changed and one break not tight at all. so she came back and they kind of made fun of her, then they fixed the wheel without changing the piston ( I expressly asked to change the piston and the 20 dollars were for that , not for tight a bolt) , meaning that they didn't do anything and they said that they fixed only one brake cause the other had another problem ( I still paid for two breakers repare ). I'm very disappointed and also very sorry that my girlfriend had to feel this way. you might have earned 40 dollars but you lost two clients.
jason xu: Good service and nice people, my bike was handled perfectly
Stephen Cruz: Friendly staff, great service and very knowledgeable. 100% recommend.
Lauren Heil: Great advice for useful products and great service on the tune up!
Jess Robinson: Super fast and friendly service! Came in with a flat and they fixed it immediately and had me back on the road in 15 min. Thanks!!
Ace Cato: Great service
Garrett Smith: I always have a great experience here. The people inside are helpful and happy to share tips and offer suggestions. Prices are reasonable, and they're always very quick.
Dale Gensler: Don't bring an ebike here. They will give it back with more problems than when you brought it in.
Frank Nig: I rented a mtb to ride around Boston. Rental Service super TOP. Staff very kind. They provided to me a Giant MTB, helmet and chain for the full day. I enjoyed a lot. Also the shop is very cute and full equipped. I fully recommend.
Angela Lou: Knowledgable and patient staff! Thank you. I purchased a bike seat here for my baby and they installed it securely. They also have a good selection of kids' helmets in stock, and a few kids' bikes as well. So glad they are within walking distance.
Orlando Rivas: excellent service 👍
Daniel M.: Amazing service!!!!! Extremely knowledgeable and friendly!!!!!!!
David S: Zach is a terrific mechanic. Always does a great job on my F700 tune ups. Comes back dialed!
steven tanguilig: Bunch of nice guys who know their stuff and like fixing bikes, can’t ask for much more. Less expensive than other places nearby
Michael Metzmaker: Great mechanics, great efficiency, great price. They've helped me out a couple times with things that other shops could not. Can't recommend enough.
Jen Moroz: This is one of the best bike shops I’ve been to! Staff and mechanics are all knowledgeable and ready to help you find the parts you need. I had my bike serviced and was able to pick it up on the same day.
MsNorma1971: Getting there was very difficult for me to get there! The people were nice. I have yet to pick up my bike though, I just dropped it off.
Claire Jeantheau: Fixed my broken bike stem for free--staff are knowledgeable and kind.
Jake Chvatal: The employees were ready to help when I entered the store, but they were also ready to sell me the wrong inner tube for my bike.I trusted the staff to help me purchase the correct inner tube, providing pictures of my existing tire with all of the necessary numbers, and a staff member quickly fetched me one.However, I've come home to find that the inner tube I purchased is far too big for my bike. I'm not concerned about the price, but I took an hour out of my day to make it to Papa Wheelies and back to support a local business rather than order online, and I'm disappointed that I was so decisively recommended the incorrect inner tube.
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7. Boston Ebikes - Brookline
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· 52 reviews
503 Washington St, Brookline, MA 02446, United States
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abhijith datta: he is a very friendly guy i had my bike there on which i bought on amazon he was very friendly he took his time explained everything about the issue
Jim Mendelson: Amazing, extraordinary E-bike! Keeping the front suspension has made this conversion bike the ultimate in comfortable riding. Jerry really works hard to help, even after the buying is over, which is priceless!
Charlotte R: Gerry is both committed to excellence and an incredible expert in his field. My UPS-sent deconstructed bike arrived back from my trip to Moab with a damaged derailleur and the build took many more hours than originally expected. He not only fixed the seemingly impossible problems, he charged me the originally-quoted price. Highly recommended and appreciated!
vicente brandao: Nice and reliable attendant.
David Johnson Aboge: Oh my God! This is the best service experience I have ever had. Gerry is very kind! He made me test several bikes and gave me amazing recommendations regarding my bike. I am very grateful to know him and if you ever have any inquiries or issues regarding any bike, especially electric bikes, reach out to him. He is the absolute best. Long live Boston E-bikes!
Ahmed Oummani: Thank you very much Gerry. It is an honor to meet you and you are a wonderful person with great experience in this field and I am happy to deal with you, and I wish you more giving and brilliance, greetings 👍👋
Yiyang Zhuge: My ebike from Rad Power stopped working after 1.5 years. After two visits to one of the large Boston bike shops (and $400 of various maintenance checks later) and consulting with Rad Power company, I continue to have bad brakes and now a non-functioning battery. I took my bike to Gerry and he quickly diagnosed my bike's problem. He was upfront about the cost (I was informed about how much the fix was going to cost before the service was done), and the cost is reasonable. The best part of my experience was the smooth communication and Gerry's thorough expertise. I had good communication with Gerry at every step of the process. I have had a "thorough annual maintenance" at other bike shops before, and the service I received appeared just to be a wiping down of my bike's dirts and greases, whereas Gerry really understood the electric work behind the bike and really made sure the health of my bike was topnotch. He even lend me an ebike to ride for the two days that took to fix my bike.Gerry is professional, knowledgeable, and truly passionate about his work. In the future, I would not trust anyone else to fix my bike. I recommend his business and wish him and Tessa all the best.
Christian Carroça: Gerry took in my rather bulky and cumbersome Fat tire bike and let me trade it for a more normal ebike for a good price. My new bike is set up like a dream. He helped me move all my accessories from my old bike to the new one, especially my basket. My new bike is a dream to drive around with and will be able to help me in all of my commuting and grocery obtaining needs.Thanks Gerry!
Jake Gonnella: Very knowledgeable, set my bike up with a new battery quickly and easily without any problems, been riding the bike for about two weeks and it’s as good as new! The only guy in Boston I trust with my e-bikes now, and the perfect dog assistant to boot!
Jacob Dullnig: If you are looking for someone with honesty integrity and in-depth knowledge of electric bikes/scooters, then Gerry Is your man.... can't say enough about how helpful he's been. Takes time to walk you through issues if he can and always does quality work. Overall great experience here, give the number a call
Md. Rashel Howladar: Boston Ebikes is superb from all the way around! Highly responsive. Highly cooperative. Highly recommended!
Alexander McClintock: I met Gerry while I was on my bike on Commonwealth Ave. I thought it myself “who’s this random guy staring at me?” But he proceeded to hand me his card detailing his bike repair business. Months went by before I needed to fix a flat on my Ebike, but when I did, I made sure to call the guy who was persistent enough to catch me in traffic. I showed up to his place of business, and again, was puzzled because it was a residency. He waved me over to the side of his house and there were bike parts everywhere! It looked like Dr. Frankenstein had converted to bike repair, and that isn’t far off. Gerry knows just about everything about bikes, bike repair and bike diagnostics. You wouldn’t feel better leaving your bike with anyone but him. He’s kind, sincere and has an awesome German Shepard who will insist you play catch with her until your bike is fixed. Overall, great vibes and fantastic craftsmanship!
Sana Haroon: I stopped by because the tires on my mechanical bike were completely flat. Because I haven’t ridden it for a year. Gerry checked the tires, filled them, and told me about converting my bike. I will be back!
Amanda Fish: Gerry is the best! He is a passionate and creative bike mechanic and really helped me out when I was in a pinch! I had a great time hanging out with him and shop dog, Tessa :)Highly recommend!
Peri Mishkin: Gerry is so knowledgeable about eBikes and very helpful. He has so many ideas for any needs/wants you have. I always enjoy my time talking with Gerry and visiting his shop. The pups are always an added plus when I stop by!
Charlotte Kershaw: Gerry is incredibly knowledgeable about everything e-bikes! He has great expertise and is very passionate about what he does. I would recommend his services to anyone in and around the Boston area! Tessa and Pepperoni are amazing too!
Molly Duncan: Gerry is extremely helpful and knowledgeable! His mechanical and electrical intuitions/expertise are extremely appreciated. He truly cares about each and every project and customer he is working with! I am going to recommend him to all my friends at school and within the area. You will not be disappointed!
Tima Sadiqov: Awesome service!!! So friendly and reliable. I would recommend to everyone who wants to repair their bikes.
MY YE: Gerry service is above and beyond other bike shop! I am coming back for ebike conversion.
Lindsay Romo: Gerry (and his dog) are awesome! He sold me an ebike at a very fair price with one year warranty, and bought my old broken ebike at a more than fair price. He is honest and really knows his stuff. Highly recommend!
Ronan McNally: I met with Gerry yesterday to talk about e-bikes and how one goes about making the conversion from a mechanical to electric bike. Gerry was incredibly informative, his competence was evident, and both he (and his lovely dog Tessa) were a pleasure to be around! Thanks Gerry!
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Non-profit organization
8. Bikes Not Bombs Hub & Bike Shop - Boston
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· 77 reviews
284 Amory St, Jamaica Plain, MA 02130
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Used bicycle shop
9. Cambridge Used Bicycles - Cambridge
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· 187 reviews
Antique Market, 201 Monsignor O'Brien Highway, Cambridge, MA 02141, United States
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Bicycle store
10. Cambridge Bicycle - Cambridge
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· 198 reviews
259 Massachusetts Ave, Cambridge, MA 02139
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John Chen: This is my bike shop. I’ve been here since 2018. They have been transparent every time on everything and anything. I love it here. Spend your money here.
Josh Bradshaw: A friendly shop with reasonable prices. I'm a bike hobbyist I've popped in there on quieter rainy days with unusual service requests a few times and they've always given me a fair shake. Unlike other local shops they're pretty amicable towards people on the lower budget end of the market They've earned my loyal patronage..
Firat Imir: At first , they told me 40$ total for adjusting both breaks, after they finished work they charged me 70$. Unbelievable.
Vinnicios “vinny” Ferreira: These guys are great. Highly knowledgeable staff. All I needed was some information and even though I didn't purchase anything I got all the assistance I needed to make a wise decision. I greatly recommend Cambridge bicycle.
Ignacio DR: I fixed a flat tire here. It went flat again the next day. There was no puncture so most likely there was a defect in the valve of the new tire. They still made me pay 15$ extra for labor.Also they did not screw the wheel back properly and had to return once again!
Shannon Malloy: Have been a customer for 2+ years. The staff recognize me by name every time I come in and are very transparent with pricing and repairs. I bought my first new bike from them and the process was wonderful. They let me test ride for as long as I wanted and were patient while I tested different versions. They have made minor quick repairs for me for free because they know I’m a repeat customer. Great friendly staff that put on group rides periodically and fun inventory!
Marcela Silveira: I stood there for 5 minutes not one employee greeted me. But the guy made sure to stop everything to talk when his friends showed up at store!?!? Bad customer service. That's why girl's don't like it there.
Sneha Sabu: The left brake of my bike was not working and I went to Cambridge Bicycle after seeing their reviews. I walked up to the guy at the reception and showed my problem. This guy just looked at the brake from over the counter and fixes it in a minute (without even moving from the counter). I was really impressed. Will definitely go there for bike repairs
Electryo Argyris: Hit or miss. You can see some people get charged $5 for 20 min. I got charged $20 for a bolt and 5 min of labor. I called ahead but it didn't help. I'm sure they're busy, and they're generally nice.
Michael Chunko: Prices are a bit high but they offer test rides and are very knowledgeable. Eddy was a great help.
Christopher Dedecko: I had both good and bad experiences. The staff is usually helpful, however the pricing is a bit expensive.
Jacob Lissoos: Don't be thrown off by the fact that their inventory is mostly city bikes, they can repair everything including the most high end road bikes. Very professional, they will always call you if the work runs over budget or calls for extra parts. As a bike DIY repair person, they are always happy to explain/teach repairs to me and provide free advice when I drop in, which I really appreciate. Very friendly too!
Mary Ladesic: Incredible customer service! Shoutout to Adam who spent over a half hour walking me through different options and recommendations for accessories and gear as a new bike commuter. Adam was so patient and helpful. My go to place for all things bike related!
Michael Luu: It's nice that they have free air and pumps supplied outside the store. However, when I came in to buy a single item the other day the front staff were not staffing the register at all. I waited for about 10-15 minutes and a staff member finally arrived. Before they even help me check in they had another customer cut in front of me. Instead of just being treated like that I decided to just leave. Pretty disappointing customer service experience.
Thomas Gschwendtner: Found what I needed for a reasonable price, a saddle. They also lent me an allen wrench to mount right here.
Michelle Han: I experienced really terrible customer service at Cambridge Bicycle. I was told by someone in the shop that they could build up a bike for me that I had requested and that they would call me as soon as it was built. 4 days later, I didn't receive a call, so I call myself to inquire and they told me the bike had SOLD and no one had even called me to tell me they finished building the bike?! To top it off, the staff were very unempathetic and rude and told me "well what do you want me to do". DO NOT go here if you want to be treated well and respected as a customer.
Kira Clingen: I came in with a flat tire that blew out in 20 seconds. I was told, repeatedly, that there was nothing wrong with my tire, it had to be a slow leak, and that I was wasting my time and money replacing it. Finally, the person repairing the tire asked if I wanted to take the tire and tube home, since there was "nothing wrong with it." I felt like an idiot explaining that the tire did not deflate slowly, it blew out, over and over again to different people at the shop. Sure enough, when the person went to put the tube into the bag, it deflated immediately. There was a huge piece of glass in it. Rough and borderline rude experience but the new tire and replacement was decent, if somewhat slow. Compared to REI, it's expensive, but the location is convenient.
Faisal Alnasser: Limited bike options. One of the employees was rude.
Aaron Throness: Visited the store today - the customer service staff were friendly, the store was in good order, and an impressive suite altogether. However, their pricing points are almost exclusively $1,000+, which far exceeded my range of affordability as a doctoral student looking for an affordable bicycle.
Raj Vinjamuri: Adam in sales and the folks in the shop do a great job of taking care of your needs.
Rhys Probyn: Extremely competent mechanics who are straightforward and honest; good inventory of parts, tools, tires, tubes, fenders, saddles, apparel etc.Spent some time in the shop awaiting repairs and observed them diagnosing multiple bikes. I agree with everything I heard and saw and felt like the mechanic was honest and each price quoted was fair. I know it stinks to spend $100-150 repairing a commuter bike that you bought for $300 - 500 but over time you're def saving money vs commuting by car or the T and probably saving lots of time.You can trust this crew to get the repair done right and from what I've seen give you a fair price. Don't forget they have to cover rent, salaries for competent mechanics and staff, tools/equipment, hold inventory, insurance etc. Its a tough business and it seems they manage it well in order to treat customers fairly. 100% would recommend
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Bicycle store
11. Adi's Bike World - Boston
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· 37 reviews
1754 Centre St, West Roxbury, MA 02132
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Manufacturer
12. Firefly Bicycles - Boston
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· 10 reviews
117 Boston St, Boston, MA 02125, United States
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Bike sharing station
13. Bluebikes Station: Boston Public Market - Boston
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· 2 reviews
29 Cross St, Boston, MA 02113
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Bicycle store
14. Ace Wheelworks - Somerville
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· 247 reviews
145 Elm St, Somerville, MA 02144, United States
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Bicycle repair shop
15. Dedham Bike - Dedham
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· 179 reviews
403 Washington St, Dedham, MA 02026, United States
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Bicycle store
16. Quad Cycles - Arlington
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· 109 reviews
1043 Massachusetts Ave, Arlington, MA 02476
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Bus tour agency
17. BikeBus Bus Tour Pickup - Boston
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48-40 Dalton St, Boston, MA 02115, United States
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Bicycle repair shop
18. Ashmont Cycles - Boston
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· 97 reviews
1977 Dorchester Ave, Dorchester, MA 02124, United States
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Travel agency
19. DuVine Cycling + Adventure Co. - Somerville
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· 173 reviews
667 Somerville Ave, Somerville, MA 02143, United States
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Bicycle store
20. Landry's Bicycles - Newton
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· 447 reviews
66 Needham St, Newton Highlands, MA 02461, United States
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