Best Watch Stores Boston Near Me

Rolex Boutique - Long's Jewelers Shreve, Crump & Low Tourneau Copley Place Shinola Boston Store Audemars Piguet Boutique Boston Long's Jewelers Cartier IWC Schaffhausen Boutique - Boston E.B. Horn Jewelers David Yurman Watches of Switzerland

1. European Watch Company - Boston

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· 708 reviews

137 Newbury St 4th Floor, Boston, MA 02116

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European Watch Company: what do users think?
Peter P: Just completed the purchase of another amazing watch from European Watch Company and once again, the experience could not have been better. Philip DeCicco is a pleasure to deal with...professional, knowledgeable, patient, helpful and fair. The condition of the watch was indiscernible from new, and shipping was virtually instantaneous. I can not image a transaction going any better than this. My sincere thanks to Philip and the entire team at EWC. When it comes time for my next timepiece, I will be reaching out to Philip again without hesitation.As a follow-up, just to illustrate the incredible level of customer service at EWC, an issue developed with the watch strap that was no fault of EWC at all. When I mentioned this situation to Philip, he immediately undertook to locate a replacement, despite the watch being long discontinued and the issue not being his responsibility at all. I can not praise Philip and the team at EWC enough. Thank you!
G “SPO” A: Was able to efficiently negotiate a trade on a new Patek and all delivery was as promised.
J N: I'm on the fence with leaving a negative review. Here's what happened and why I'm not entirely happy:1) I wanted to trade in a watch. We had spoke over email and came to a number. I told them I would be flying in from Canada in 2 weeks to do the deal in person and that'd I'd be interested in possibly a trade. They received my email and knew to expect me.2) when I got there, they asked if i had an appointment. I told them not officially but the company did know I was flying in to sell my watch and possibly do a trade. It seems that there was some sort of the miscommunication there. It felt as if I wasn't well received and I was being rushed in and out.3) they looked at my daydate and told me it was 4k less than what was quoted simply because the market has changed since we last talked.Now this alone would set a sour taste in my mouth but I tried to take it with a grain of salt as I do understand prices do change. However, if you're quoting clients and having them fly in across border, I'd fully expect a company as reputable as this to honor their quote. Especially when the spread on what was quoted vs. present time wasn't even that much.I will give credit here. Tony, the gentleman I dealt with was more than happy to accommodate and show me pieces I was interested in trading for. He did take the time to talk through the pieces with me and was very up front with everything. I was a bit disappointed that I couldn't try on everything I wanted due to time constraints and the lack of an appointment booked but Tony assured me there was no rush.Very unfortunate and somewhat frustrating that I had to fly across border just to deal with the miscommunication and mishaps but I will give them credit for their customer service after the fact. I would've loved to do a deal but unfortunately they did not honor their original quote.
Alon Wolf: As always, seven selection, an excellent service.
Kamiar Vossoughi: Tony was great to work with on my purchase / trade. Very knowledgeable and a lot of enthusiasm for watches in general.
TheDonMon M: Always a pleasure working with this company.
Aaron Shi: It's always great to work with Philip. The experiences were filled with witty conversations and knowledge, makes every trip feels like an excursion and adventure in my watch collection journey!
Antonio Hurtado: Everyone excellent. David is the best. i am sure we will keep working together.
Mert Yigit: Justin is just fantastic
C. R. Martin: Amy was great to work with! I would not hesitate to work with her again.
Michael Achatz: Great service and communication throughout the process.
axel berrier: Very efficient service provided...
Alberto Estrella Quintero Alberto: Great service, very knowledgeable staff.
Tom Fun: Easy to work with and have been buying and selling with these guys for over 20 years.
Neil Schwartz: Thank you again for your sales excellence. I truly appreciate your customer service...
Gerry Qua: Dealing with European was seamless from beginning to end!!!
Michael “ᚱ” Hanson: Excellent transaction, smooth and fast. Thanks!
steve chasen: It's always a great experience working with Tony. He takes the sting out of spending money.
Brian Beckett: Watch was exactly as shown in pictures and described. Shipment was very fast. I fully expect to do additional business in the future.
James 2: Excellent and efficient service. I would happily buy from them again.
Aditya Pande: Exceptional service. Very responsive and patient. Willing to work with you

2. Rolex Boutique - Long's Jewelers - Boston

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· 109 reviews

8 Newbury St, Boston, MA 02116

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3. Shreve, Crump & Low - Boston

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· 269 reviews

39 Newbury St, Boston, MA 02116

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Shreve, Crump & Low: what do users think?
Ed Y: Louis called today and said my new VC 4500v black dial is in. I said great, I’ll stop by after work Tuesday! My wife was sitting next to me and said let’s just go now as we weren’t far away. I call back to mention that I’d be stopping by today. They call me back saying they don’t Have a new black dial 4500v, but offered me a used silver dial OVER msrp. Bait and switch. Buyer be aware. This AD plays games. I was supposedly on a “waitlist” with them for about a year.
Liad Sasson: Pleasure to do business with Professional, clean , fast , easy .Thank you Brian .
Richard Gama: It's hard finding trustworthy dealers in the luxury watch business, but my recent experience trading a watch with Sam Grosso and the team was completely hassle-free. Their prices are competitive, their watches are exactly as described, and their communication left me without any doubts or concerns. Highly recommend them.
James Rich: Worked with Sam in the watch department, he was very helpful, friendly and knowledgeable. He made the experience of purchasing from Shreve, Crump & Low exceptional. I hope to do business with Sam, and Shreve Crump & Low in Boston again, very soon.
Rindge Leaphart: I was in Boston this weekend for an event and had some free time. What do I do with my free time? Visit watch shops of course. I finally made some time to visit Shreve Crump & Low on Newbury St. This was my first time visiting SC&L, so I had no idea what to expect. SC&L is well known for its jewelry collection, but I didn't know much about the watch section.My visit to SC&L was fantastic for two reasons: 1. Their watch collection occupies the entire second floor of the building. The second floor is not extremely large. That being said, they make great use of the space as they have watches in every nook and cranny. The collection of new and pre-owned watches is superb. I might go far to say it is the best in the Boston area. They are an authorized dealer for numerous brands including very top end brands as well as respectable mid-tier brands. I saw new watches covering a broad range of price points; Nomos, B&M, Zenith, JLC, FP Journe, etc..I mentioned that my visit was fantastic for two reasons. The 2nd (and most important) reason the visit was fantastic is because I had a chance to interact with Christopher W. at SC&L. Christopher, approached with a very warm, welcoming, and GENUINE greeting. We talked watches, straps, etc., for what must have been 30+ minutes. Our discussion was full of laughter and learning (at least on my part). I have never had so much fun and felt as welcomed as I did when visiting with Christopher at SC&L. Christopher is very knowledgeable about watches and is willing to share what he knows. If you are in the Boston area, and are looking for watches, and want to do so in a low pressure environment with a genuinely good person, then look up Christopher W. at SC&L.
John Baffoni: Great selection of watches across a wide spectrum of brands. Very impressive for anyone who gets excited by this kind of thing.Even better, though, is the customer service! Very nice and welcoming staff. Low pressure atmosphere. Knowledgeable about their products, and they enjoy talking watches. Don’t feel intimidated to stop in if you’re unsure.I’ve never purchased jewelry there, but they seem to have a very impressive selection of that as well.Can’t recommend them enough!
Mark Faraci: I had the best experience working with Darleen and Jessie at Shreve, Crump & Low. Not only were they able to provide expert advice on styles for what I had in mind, but they also provided a no pressure and informative experience that helped to create a beautiful piece that will stand the rest of time. I am sure to be back in the future. Thank you!
Carolyn Gaines: I haven’t had the privilege of buying anything from Shreve, Crump, & Low but I trust them with all my jewelry maintenance and repairs. Jessie in the services department is fantastic and helped me re-size my engagement ring and solder my wedding band. The quality and care they give for any services is worth the price with beloved fine jewelry.
Jake Albanese: Great shop for watches. I worked with Sam and he was a class act, really nice guy and made the transaction super easy and smooth. I pretty much knew exactly which model I wanted so was in and out quick, but if you’re unsure SC&L has a terrific selection and there are plenty of new and pre-owned pieces that any watch lover will drool over.
Adelyn Kramer: Sasha and the team at Shreve, Crump & Low did an amazing job supporting gifting for one of our Boston events. Everyone was thrilled with the gurgling cod which is so iconic to the area. If I could give them more than 5 stars I would!
Martha Nickerson: I recently visited Shreve, Crump & Low with my husband who wanted to buy me a dress watch for our special wedding anniversary. Samuel Thomas Grosso helped us select the perfect timepiece, with attentive and personal service. I love my new Longines watch, and we recommend Shreve, Crump & Low for your watch needs, both now and into the future! Martha & Chris
Ann Marie Trapasso: Sam Grosso was a pleasure to work with! His knowledge, professionalism & customer service standards were impressive. So easy to find & purchase what we were looking for. We will be back.
Brittany Canniff Kimball: Lovely store with amazing variety of jewelry, watches and gifts. The service is wonderful and very helpful. Watch batteries and strap repair turned around within 24 hours, very helpful service with re working ring prongs and sizing. Brian and the whole team treat all customers like family — amazing shopping experience.
charles warren: I had a wonderful shopping experience with the help of a great associate Robin Hasekian, she helped me select the beautiful little baby gift had an engraved and shipped out promptly followed up with a copy of the receipt and letting me know when the item was shipped wonderful service really enjoyed the experience
Joel Tadeo: A pleasure to have visited this iconic Boston jewellery boutique. A warm welcome from the staff, beautiful displays, with professional service. Thank you Shreve, Crump & Low's team for a great experience in your store.
Aimee Scott: Superb service experience Sherrie or Barry? Sorry I am terrible with names went above and beyond on the device side. She scrounged all available materials to find just enough to finish off a bracelet and the manager to fix it within days of dropping off. Without her efforts it would be sent out and I’d have to wait for months. Delighted with her personable and above and beyond service! Thank you.
Mary Rogul: What a transformation! From Family heirloom to a stunning outcome to be close to my heart always! An enormous thank you to the wonderfully talented and caring staff at Shreve, Crump & Low! And especially, Jennifer Baldwin who helped me to see the vision before the output. Breathtaking is the only words I had when I saw what they had created. I am forever grateful to this amazing team!
Pierce Harman: Terrific advice and guidance from Samuel Grosso in the "Swiss Watches" department of Shreve, Crump and Low. He was a pleasure to work with, had a wealth of knowledge about a variety of makers and models, and made the experience of buying high end what it should be: informative and satisfying. And a special shout out to Susan, whose "insider tips" where valuable. Finally, Jennifer Baldwin was just a stand up resource whose texted and called with answers to my questions. Two thumbs way up for this group.
Audiobooks Fun for Kids Playing Learning English: good store, a bit expensive..nice overall..and surprised they do not have more items for clocks...for example the one listed the Patek .. an example is at European Watch on the same street, not for sale but an amazing reference point on fine Swiss watches. the store was nice and the staff super keen.
Tom Ward: I had a wonderful conversation with Susan and while I did not make a purchase (yet), I wanted to say thank you for taking the time to help me. Once I fulfill my wife's end of the deal (compromise! :) , I will be reaching back to you guys.
Sidhant Misra: Wonderful recent experience shopping at Shreve! The team is courteous and kind, and I specifically want to call out Samuel Grosso for being extra awesome. Super knowledgeable about horology and goes above and beyond for customers. Just fantastic.

4. Tourneau Copley Place - Boston

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· 88 reviews

100 Huntington Ave, Boston, MA 02116

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5. Watches For Less - Boston

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365 Washington St, Boston, MA 02108, United States

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6. Shinola Boston Store - Boston

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· 25 reviews

800 Boylston St #131, Boston, MA 02199

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7. Lux Bond & Green Boston Concierge - by appointment only - Boston

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· 86 reviews

20 Park Plaza, Boston, MA 02116

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Lux Bond & Green Boston Concierge - by appointment only: what do users think?
Mei Juan Wu: Karen helped with my purchase! She is very professional and knowledgeable. I had the best experience ever!
Chris McGee: Caren helped me choose the perfect engagement ring which my fiancé absolutely loves. Open communication and accommodating scheduling helped this process to be easy and uncomplicated. I recommend lux Bond to anyone looking to purchase an engagement ring. Thank you!
Mark Frounjian: I was recommend to Karen Blum from Lux Bond and Green. I had a fantastic experience from her She made it happen what I was looking for.It went nice and easy and smooth no pressure I would recommend her to everyone who goes there.
Mikail Moiseyev: By far the best experience! Karen helped me get my dream watch. Very professional, I couldn’t ask for more. Thank you for make it pleasant.
Bob Ouellette: I ordered a very hard to find gift for my wife for Christmas it came within two days and was beautifully gift wrapped I didn’t expect that thank you so much best wishes Bob
SW: My most sincere gratitude for LBG’s support.My best friend for 40 years that I grew up with passed away in earlier this month after a year long battle with cancer. I had the great honor to prepare his urn as his family feel he will be happy in his final resting place prepared by his best friend. His wife already picked out the Urn and it was my mission to have it engraved with the special message. I never would have imagined it would be such a daunting task as the service and cremation only 12 days away and I have to courier it oversea. At first, I reached out to the urn manufacturer about engraving the urn but the manufacturer responded back they will only do a standard 3 lines engravings and will not accommodate any rush order. I then reached out to different engraving companies that can handle large format engravings but no one would take the job, while some simply would not take walk-in. When all hope seemed lost, I reached out to Karen to see if any jewelry engraver can help and if they can do a rush order to accommodate such short timeline. Karen started working on it immediately and arranged the logistics to shorten the transportation time by getting the urn directly to her and she meticulously checked every details. Karen personally oversaw each step and went out of her way to pickup and deliver the engraved urn to me. It was a huge relief for me and I can say my final goodbye to my best friend. It is my only proper way for his sent off as I could not fly oversea to attend his funeral.If it was not Karen, the engravings would not be done and delivered to my best friend’s family in such short timeframe and my best friend will be sealed in a plastic bag. I know that I have added a lot of stress and trouble for Karen, but she still went out of her way to help me to get it done. I am forever grateful for her help and all the support LBG provided.
Tim Rafferty: When I moved to Boston a few years ago, I visited this store to have my watch repaired. Steve cheerfully greeted me as I walked in, examined it and led me back to Yen in the service area who kindly repaired my watch. In exchange for the repair, Steve politely asked for the opportunity to earn my business the next time I’m shopping for a new watch. Impressed by the service and my productive visit, I happily agreed.When that time came, I returned to visit Steve and he created a wonderful customer experience and helped me select the perfect watch! Since then, I’ve made several trips back as Steve has won all my jewelry/watch business. Even though Steve and I have now become personal friends, what I appreciate most about this store, it doesn’t matter which associate I work with, they all treat you with great respect and provide top tier service. Many thanks to Steve, Jack, Yen and the rest of the associates for making my visits so perfect!
Andrew: Staff was extremely helpful and professional would recommend Lux Bond & Green to anyone!
greg costantino: Excellent customer service and attention to detail.
Mike Fitzpatrick: Had such a great experience finding the perfect engagement ring with Stephen Talbot at Lux Bond & Green. I could not envision my experience being any better. Stephen was truly amazing to work with and his dedication and experience shows. You will not be disappointed going here!
TANIA SANT: When I wanted to buy a Rolex in Boston as a birthday gift to myself, google threw up LBG so off I trotted to buy from an old established jewelry store, rather than an impersonal experience elsewhere. The selection for women’s Rolex watches wasn’t the best, even then, I liked something and went ahead and purchased it. I was very excited about this store becoming a generational place for purchasing more watches for family members, Herend curious etc. A week after my purchase I decided to wear my watch for the first time, as I traveled back to india. In those 24 hours I felt like I had made a big mistake and had severe remorse over the model I had selected. I immediately sent Peter an email stating that I would be back in February or March and wanted to exchange the watch: he was very understanding and said he would see what they could do. I was under the impression that this would be a breeze. I was back in Boston March 4 and without wasting time I went to LBG to exchange my watch. Peter wasn’t there but I spoke to the manager Jack who said he would talk to the owner, Mr. Green, and get back to me by Monday. They don’t sell used Rolex watches and he was going to see if they could make an exception. When I didn’t hear back I called & now have been told I will be called tomorrow. I just want my agony to end. Honestly, I don’t know why Rolex by Long’s on Newbury didn’t show up the first time I looked - I would obviously have gone there. Most likely that’s where I’m headed to sell my brand new Rolex and get another one that I like.
Rick Snow: Website clearly states : "fully authorized watch laboratory and Swiss trained watchmakers give you the confidence that we are a one stop destination for all your service needs".Stopped in yesterday to see if they could repair my Tag Heuer. Salesman told me they don't do that anymore and would have to send the watch to the Tag factory in Switzerland. Maybe run as much as $800. He did however try to sell me a new watch. Waste of time.
Ri Le: Awesome hospitality and customer service!
Heather Elwell: Lux Bond & Green did a fantastic job of polishing my engagement ring where it was dull - I have never seen it shine so much and I'm truly pleased with the service. I will continue to bring my jewelry here in the future.
Juha Turalba: Yen was incredibly helpful in finding a unique timepiece! Excellent store.
Paul Lessard: The best service in America — incredible experience — treated like royalty from people who know the product
Ramsay Fretz: I recently bought a new Rolex from their Boston location on Boylston. It was a wonderful experience, largely in part because of Stephen Talbot. His depth of knowledge, professionalism, and desire to help me find the right piece was apparent. Most of all, you can tell he is genuinely a really nice and smart person, which ultimataly is the most important thing to me. No pressure and no rush on his end to sell. I will be back to buy more watches along with their large collection of jewelry and luxury items (also planning on having them engrave a jaeger or two), and I will always call to make sure Stephen is there first.
Abdulaziz A.: Great place to buy a watch in Boston, Steve was very welcoming and brought out a watch I asked about that was not even on display and it was just featured at a Baselworld 2019. After several times of viewing it I felt very comfortable buying it from this location even though they weren’t the only dealer in townDefinitely will be coming back for future purchases. Hopefully one day could purchase a SS Daytona ceramic from here.
Anthony Brookes: I came in to have the battery in my watch replaced, and it was done in 5 minutes. While I was waiting I spoke to one of the gentlemen there about how I was graduating from college, and they gave me the new battery free of charge.
randy white: great customer service and follow through. Jack and the team were wonderful to work with.
Parker Monroe: Visiting from out of town, I become an instant customer for life at Lux Bond and Green. Yes, I only needed a small product and a quick bit of service, but they did it all fast and for free, asking only that I come back. Well, no problem on that one Lux Bond & Green! I'll be back.A shout out to Yen Do, who was so kind and professional.I will now bring my business from the west coast to Lux Bond & Green because of the great service -- far exceeding my highest expectations -- I got today.

8. Audemars Piguet Boutique Boston - Boston

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· 10 reviews

296 Boylston St, Boston, MA 02116

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9. Long's Jewelers - Boston

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· 99 reviews

100 Summer St, Boston, MA 02110

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10. Cartier - Boston

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· 103 reviews

28 Newbury St, Boston, MA 02116, United States

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11. IWC Schaffhausen Boutique - Boston - Everett

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· 4 reviews

Watches of Switzerland, Encore Boston Harbor 1, Broadway, Everett, MA 02149, United States

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12. E.B. Horn Jewelers - Boston

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· 410 reviews

429 Washington St, Boston, MA 02108

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13. David Yurman - Boston

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· 42 reviews

100 Huntington Ave Space A017, Boston, MA 02116

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14. Watches of Switzerland - Everett

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· 69 reviews

Encore Boston Harbor, 1 Broadway, Everett, MA 02149, United States

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