Best Xiaomi Technical Services In Boston Near Me

Ahri W: The Bus is NEVER on time. Never rely on it for consistency.

sean guerin: Starting school here all excited

Patty Jardine: Excellent Service. The team at CMIT of Boston/Cambridge are great to work with and very reliable. They are knowledgeable, friendly and helpful. They are true professionals. I highly recommend them.

Ken Morrisino: If you want to deal with a 3 month headache of being charged 2 separate bills for the same phone numbers, speak with Nelson. Not only that, you get to spend 2 hours in store on 2 separate occasions, have them screw up your ability to get a brand new phone, then spend 2 more hours on the phone to get your wife’s phone activated. Other than that, no other complaints!

William Pavlenkov: Great experience!

Aaron Moye: Louie was excellent. Helped me find great savings and deals. Highly recommend.

Tracy Summers: My hubby and I were in Boston on vacation when my iPhone developed serious issues related to my plan. Kenny and Inphynity at this AT & T store were AMAZING! They were positive and patient and spent two hours working me to finally resolve the issue. I can’t say enough about what a great experience this was; I was very stressed to have these problems, but they got them fixed! Kudos to Kenny and Inphynity.

Don Futaba: Super friendly staff. Helped me with my phone issues. Too bad the phone selection is so limited, but nice location.

Priscilla Fuenmayor: I walked into the store to upgrade my IPhone. While I was waiting, the Sales Associate started talking to me about the cable plan AT&T has. I told him that I would talk with my family about it, and that if I was interested, I would come back to the store. My initial intention was to upgrade two IPhones. However, after waiting for around an hour, the Sales Associate told me that no phones were in stock, but that there was a new box with inventory that could be opened just for me only if I bought the cable plan. I told him I wanted to speak to the manager. The manager told me he would check the box for me with no problem. He came back around 10 minutes later and told me there were no phones availble. The SA then told him that he missed a box, and came back 10 minutes later with a brand new Iphone.The SA told me that the Iphone was reserved, and that a customer was going to pick it up today, but that he would cancel that request and give me the phone if I bought the cable plan. Not only did I waste 2 hours of my day, but I also felt disrespected and harassed. I have been using AT&T for YEARS, and I have never had a problem like this when I wanted to upgrade my phone

Jules C.: Super helpful and friendly staff.

Por Veng: I went in and the girl that work in there had such a bad attitude she was sitting there using her phone she doesn’t greet me.she talked to me with such a bad manner she keep raising her voice at me she won’t listen to my explanation. it was the worst customer service experience i’ve ever experienced. overall i don’t recommend you going in this store.

Danielle W: Kenny was super helpful with setting up my new phone. He made it easy and stress-free.The store is super nice and clean. Like the Centurion Lounge of phone stores.

Bogdan Mirauta: I have bought a phone from Sales Rep: Edwin J.While I have specifically asked for a phone that could be unlocked in Europe without further payments, the sales rep used missleading practices to sell me one that requires such payments.Fun fact: "prepaid" has a different meaning across the ocean but "phone that could be unlocked in Europe without further payments" does not

Joshua Aguilar: Hit or miss going to this store. The associate's are either super friendly and helpful, or don't want anything to do with you.

Tom Cahaly: I had a great experience at this store. Employees and manager stuck with me for a long time as a complex issue was solved. Greeted immediately when I walked in. Kind and hard working! 100% recommend.

Derek Lee: false information, this store is a total scam and the workers there are just so dismissive.

Karl Kue: The people in this store didn't give me the right information.I went to buy a 12-month prepaid plan in 2021. The people in the store told me that it was an online only offer but they can set up my phone and sim card and I can later buy the plan online. It turns out that the plan was only for new accounts with new numbers so I couldn't use the sim card they sold me.

Keely Seward: I had to go in a couple of times, which made it less fun, however extremely great customer service, very kind and helpful people

George Kourtzidis: I had an annoying SIM problem where my phone was not able to detect it anymore. Inphynity was very helpful and quickly helped me deal with the issue. She upgraded my SIM card for no extra cost. I am very satisfied with the support.

Gabrielle Daley: Lury was one of the nicest and most understanding people that has ever helped me. I came in so upset because I broke my phone but then she made my day and helped me get amazing deals for my family, an upgrade and an apple watch. We are so very thankful for her. She deserves a raise or promotion she was phenomenal!!! :)

Pineforest: They scam you. We paid $40 for 2 SIM cards when your supposed to get them for free. They told us that they’d give us 2 chargers for free. But what they actually did was charge us $20 per charger, and gave us the free SIM.

SPN Fanatic: Despite having a very bad day and the mess created by the customer care executive who was on call the store manager was patient enough to come out and take a step ahead and see whats the best he can do for us and did it for us.And we were finally able to get the issue fixed and phone activated with the sim.Thanks to the store manager Nelson who really made sure that we go home solving other issue.

Petunia Spumoni: Nelson (along with everyone else in this store) was amazing. Professional, courteous, accommodating. We have had our whole family at Verizon for about 15 years and they wouldn't let us in their store without an appointment. This store welcomed us and took care of all our needs. They even stayed late to help us get all of our phones transferred over. Ten star review!!! Get this store a pizza party!!!

aditya srivastav: Best 👌

Matthew (King Doggo): God I hate you with every fiber of my being.

Rudy Carreiro: Xbox is a waste. Bill gates and microsoft are one of the most technical advanced companies in the world yet they let bots buy there new system and sell it for 3 x the price screw you xbox im done!

G T: I've been trying to EXCHANGE a card I purchased since January 21st because the activation key doesn't work and I can't use it because I have Norton.....so I need Office365Home ONLY.

Isabel Gutierrez: I haven’t swept in years thanks to Roomba. Great products. You’ve improved my quality of life :)

Primal Atapattu: Brava jet M6 is really a bad product. It would not clean the dark hardwood floors/surfaces. Once It's sensors detect dark surfaces, it says "drop off detected move to another area" and stop working, I contacted the customer service and they confirmed that there is no fix for this. It is too hard to believe that they could not develop a sensor that works regardless the color of the floor? Funny thing is that they only can come up an offer to cover their inability with a $75.00 refund. I had bearly use this just over three month. (I paid $599+tax to buy this). Apparently, they refuse to stand behind their products. (I have another product that has no issues mopping dark surfaces). irobot has a lot to catch up on research and development.....At least if they can be fair to customers so that we can be with them? but unfortunately no such thing either.I wish they could develop better product to compete with compatitors....otherwise soon this will be another product in history books.

Sujit Brahma: I purchased the i3 from this website on Feb 27 in Canada. Since then I have run it three times in my small 700sq. ft. condo but I am extremely disappointed & frustrated with its performance for the following reasons - 1. First time i asked it to map my home, it kept going round & round in the same room & never finished up the whole home. 2. The next two times I commanded 'Clean Everywhere" & both times, this is what I have observed. It keeps going over & over in the same area, keeps getting into a corner & banging its head against it over & over again without moving over to nearby areas that it has not yet passed over. Furthermore, it keeps moving back to rooms it has already completed but still leaves areas uncovered. All of this just takes forever & depletes the battery without even finishing cleaning up such a small condo inone go. Then I got frustrated & commanded it to go back home. Even then it kept turning left & right in the same small area & did not travel back home. Finally, i picked it up manually & placed it close to its base & then it docked. After this, I used & my manual vacuum & finished the job in ten minutes. If this is how a robot is supposed to work, I am a truly disappointed customer. Canadian &1000.00 down the drain, in my opinion.

Brad Smith: I ♥️ ROOMBAS!!!!

Joe: This smart robot is as smart as a package of butter. Seriously the no go zones are like “let’s go there zones and irritate the … of my owner zones”.Every time you go out of the house and let it vacuum within 5 min you get the error that it needs your attention because it’s stuck. Seriously bad tech, bad support for premium pricing.

Jonathan Zhou: Bootlicking is key to be successful here.

Oleg L: Poor reliability, ultra-poor customer service.The company is a complete mess.Back in February I purchased Roomba J7 which broke down two weeks later: its side brush module stopped working which is a very common issue with Roomba J7 series.I messaged support. They admitted it is a common fault due to their poor manufacturing quality but failed to send me a replacement motor because they don't ship to my location (according to iRobot support).Fine. I didn't want to waste my time and bought the replacement module myself from iRobot's own amazon store for 29.49 EUR + amazon standard shipping fee to my location, which is around 5 EUR.End of story? No. I gave up on iRobot support but they didn't give up on me.Since then I received dozens of chaotic emails from different iRobot staff, some saying they are looking into my case, some saying they will not ship to my location, all despite the fact I never replied and never asked for any further support. And today I received another one saying they can send me a new module (finally, more than 3 months after!) but only if I pay them... 102.85 EUR + VAT (!!!) — Whaaaaat?!I don't know where this 102.85 EUR + VAT even came from. At this very moment that same side brush module is available from the iRobot's very own amazon store for 29.49 EUR. And it can be perfectly shipped to my location at any time for 5 EUR or so.To be honest, I've never seen such a mess of a company.So, if you decide to buy any iRobot tech, be prepared that:1. it will fail;2. you'll be on your own, no actual support;3. it will be your responsibility to fix it.

MARCO DUGUAY: Very bad Customers services. Had to call 5 times before I could return the vacuum. A lot of promises, but no services. After 2 months, still wasn't reimbursed... to avoid at all cost

Michael Janachowski: S9+ didn't last one month. What junk. The mop is terrible too. What kind of customer support or lack of does your company think is acceptable?

Jesse Wang: I did on line order for a charging dock on Aug.2021.The company couldn't make delivery due to the product back order.They canceled my order on Oct,2021.It's end of Nov,2021. I couldn't see any of my refound.I contacted by phone 3 times, e-mail 3 times.Nobody ever bother to call me back even customer service mentioned someone would make a contact.I start to think this company is a big scam.

Fernando Casey: I had difficulties reaching customer service for about two weeks; however, on my last attempt to reach customer service, I was able to find a solution for my problem.

Bruce: First the Roomba i8 broke, then customer service failed me. I had continuous "Error 26" messages on an i8 that I have used about a dozen times since May. Reached out to customer service, and after some diagnostics they claimed they would send a replacement cleaning head module. That was on 10/12. On 10/14 I emailed back because I never received an order number, but no response. On 10/17 I called again, this time they gave me an order number and claimed the part would be received in two business days. I learned yesterday that it wasn't even shipped until the evening of 10/21. I would have been better off returning the whole thing to Costco.

Victoria Williams: Terrible customer service. On hold 2 different times for 45 minutes each because I can't log in and not receiving a verification code. My case has to be "elevated" and I will get a call in 5-7 days. What?!? Why did I pay this amount to not be able to use the product. It's a simple verification code. Very frustrating.

Sahar Youssef: Worst costumer service ever!Holding money for more than one month after returning the vaccum very slow process and taking advantage of the customer and using his money

Mark Vehslage: Roomba S9 is a terrible product. Does not work as advertised. Tried for long time to get to work and after 5 months of frustration only received 80% refund. I will never do business with this company. Even wrote letter to CEO of company and received no response. Stay away.

Sylvie Cailleaux: good morningI m a French costumer, and I purchased a IROBOT 7+ in september 2020 and I keep on having problems with it since the beginningthe customer support in Europe is just a Big s...my incident number is 201102-004296 and after so many phone call and mail, my problem is still not solved

Lorri Oberbroeckling: We have had our Irobot for a little over a year. Never has worked right, made many calls to tech support and it still won’t empty bin on its own. They replaced the power cord, told us to move to another location and replaced other parts. This is not worth the money.

Chaim Zeig: The best Robot company...

Sanjay Singh: This is worst company ever I have made any purchase from and I truly regret , I purchased one of their premium robot costed almost 1100 and within a month It's completely dead. I got in touch with customer support and wasted hours and hours troubleshooting it and didn't get any help. I was told they are going to replace the robot and since then another night mare started It has already passed the time line they provided to receive the replacement and when I call in for followup they tell me another lie on my face that some person named "Jamie" warehouse manage is responsible for this and they can not get hold of them. It has gone back and forth like 50+ times and I still don't have a confirmation that when they will even send a replacement. Terrible terrible experience stay away from this company and their product they are not their to help and you will end up wasting your time and effort for no reason.

ZUBAIR MUMTAZ: Bought one of these iRobot's for close to C$500 used it maximum 40 times in the last 18 months and it died. They sent a new battery, which didn't work either. Now they want me to send them the vacuum and C$110 for repairs - unbelievable. I could have hired a maid service once a month for 15 months and she would have done the washrooms too. Products are absolute junk for this price point.

Jonathan Mitnik: Positive:Professionalism

Justin Leal: Positive:Value

Count Chocula: Positive:Professionalism,Quality,Responsiveness,ValueThey maintain a very safe work environment.. ;)