Best Cadillac Dealer Cambridge Near Me

Drew: Salespeople are great and this is nothing on them but I I came in for an interview today at 1, I was just 10 mins early, waited till 1:20 with absolutely no answer from the service dept, this is completely unprofessional, do better if you treat me like this on an interview you really think I wanna work for you, buyer and employee beware

felipe rivas: I brought one of my fleet cars for service, three hours after the schedule service they only had done the oil change and tire rotation. I expressed my concerns over the GPS not working on this year old SUV, but I mentioned that I wasn't a priority, still they focus in this matter more, over doing the aligment and oil change. I could it have re-schedule for the GPS for another day.Still the new guys have potential.However, I feel that the service department went south since the new manager took on and letting the best rep, Mike go. Carlos does a good job, but he can't do it alone. Mike listenedMike acknowledged your concerns, communicative, attentive, and extremely courteos. It is a shame he is not longer there.Time for changes...

Yvonne Rhodes: Sales manager Kenny is extremely helpful and kind. Offered me a fair offer on an SRX luxury edition.

Chris Reynolds: Mike the service rep is the only straight shooter in the building.UPDATE MIKE IS GONE and the place is like a circus now.I’ll be finding another dealership to utilize and I’ve bought over well over $250,000 of vehicles from these guys. (5 vehicles)The sales department has went down too, what happened to that place? I’ve been going there since they opened there doors and can really gauge the decline.

A J: Terrible, terrible service things has been change this Herb Chambers Cadillac of Lynnfield. I use to live Lynn this dealership was one of the best. Now they should get rid of entire service department making look Herb Chambers Cadillac very poor. I took my car for a diagnosis on a misfire (check engine light). They told me they would charge me $179 for the diagnostic. I accepted after making appointment leaving my Chevy there Wednesday night for Schedule appointment on Thursday 11:40am.. The way I was spoken to by multiple people in the service department was extremely upsetting especially the Service Tech "Mario" VERY RUDE and Disrespectful. To make it worst I call the weekend front desk customer service lady told me your car is ready drove 1Hr come to find out they gave me the wrong car key and my car is not ready.

Jen L: This used to be the best dealership but Mike in service left. I brought my car up for service and no one seemed to have a clue. What I needed fixed a tire sensor they didn’t fix and now all four are off so ended up doing nothing but oil change. Which took three hours and I had to drive back because they didn’t reset oil button.

Russell Leduc: Good dealership went above and beyond to make me happy with my ct4 purchase I recommend this dealership and special thanks to Jamie 5 star employee

Bad and Bouchy: Mike Anagnos has always taken care of me there and it is the best service I’ve ever had which is why I return to this dealership regardless of where I purchase my vehicle.

Michael Conley: My wife and I were interested in purchasing an Escalade ESV and Herb Chambers Cadillac of Lynnfield had the truck that we really wanted. I was hesitant to call because the last two experiences at the dealership left a bad taste in mouth. I actually swore to never go back. My wife ended up calling and talking to Ted in Sales. From “hello,” he was courteous, professional, and honest. There was no pressure put on us and he answered all of our questions in a way that immediately made us feel comfortable. We worked with the new GM and Idalmy as well, and they were both equally as helpful and kind. With mutual respect, we negotiated a very good price for our trade-in. They worked hard to get us the best interest rate for our loan and made the paperwork process easy. There was no extra pressure put on for “extended warranties” and other options, but these things were thoroughly explained. We met Ted to pick up the New vehicle and we went through all the features that we weren’t proficient on. He explained everything and answered all of our questions. It’s nice to know that we have a few great contacts at a dealership that is very close to home. In 2019/2020 if you asked me about my experiences at this dealership, you’d be reading a much different type of review. They’ve recently changed General Managers and seem to be much more focused on customer service. I’m very glad we decided to call and go through the process with Ted.

Mohamed Ghali Mkabri: Great service thank you

Stephen Modugno: I brought my car in mid afternoon on Thursday had three problems with it I need it looked at and fixed noon time on Friday I’ve received no phone call been lied to twice on the phone I’m not sure why they operate their business this way. They are the service department and should be treating peoples customers a lot better. I will be staying away from the service department forever… Too many other options that are much better than this place… They wanting to all Cadillac owners… Find another dealership to bring your car for service.

Dr. Jonathan Sisskind: Went to look at a Cadillac they had advertised. We were ready to buy and had our own financing already arranged. We called in the morning to see if the vehicle was available and the woman we spoke to said yes it is absolutely still available and on the lot and she asked us to call when we thought we would be on our way because we were driving from Taunton to Lynnfield. We called back at about 2:15 and said we would be there by about 3:30 and the sales person we spoke to said great and gave us the name of the person to ask for when we got there. We arrived at 3:25 only to be told that the car was in the shop because they felt it was unsalable in its present condition. The person we were talking to then immediately tries to have us look at a different vehicle. We needed this specific Cadillac because we needed the extended version because my daughter uses a wheelchair and the short version it will not fit with the seats up. I do not understand why they could not have simply just said that it is not ready to show and then they could even have given us a call back when it was ready. To have us drive over an hour each way when they knew the The vehicle was unshowable is inexcusable.

Lou D.: Mike A. in service provides the best customer service Ive ever received in any capacity. Mike is so patient, knowledgeable, and THOROUGH. I've been coming here for service for my Cadillac CTS for many years and not once has Mike failed to put forth his very best to ensure my satisfaction. Top notch customer service is unfortunately rare these days and that's why I am taking the time to write this review. My only regret is that I took so long to write it. Thank you Mike.SincerelyLou D.

Sharon Marie Cunningham: Michael and Mario in service are exceptional they are very Knowledgeable and always willing to help and answer any questions you may have .

bobbie botticelli: I have always received polite ,professional & timely service when bringing my vehicles into Chambers for 25 years.

Charlie Giacobbe: The entire process at Herb Chambers Cadillac was smooth and transparent from start to finish. My wife is thrilled to return as a service customer of this dealership. She was always treated like a VIP.

Craig McCarriston: Terrible organization. Don’t buy from this place. They don’t stand behind what they sell whatsoever. Just terrible.

kathleen piracini: I had my car serviced here they told me one price then i get there its more and my car was damaged when i picked up . Mike in service was rude not helpful and doesnt know anything about cars... I do not recommend bringing your car here to be serviced . they will over charge and your car may not come back the same.

Ken Melillo: Exceptional Sales and Service teams. Service team always treats you like a VALUED customer. I wouldn't purchase a Cadillac from any other dealer.

S S: Brian Kelley was our Sales Consultant back in December of 2020. He was FANTASTIC! He was very helpful, transparent and great to work with. To be honest, I was quite surprised in the level of service, attention, and comfort Brian presented throughout the buying process, as well as his work associates. Everyone was nice and there was ZERO pressure to purchase anything. Quite a flip of the coin when compared to many other places I visited prior purchasing our vehicle from Brian. Hope to work with him again on my next vehicle need.

Candace Roderick: Excellent emergency service. My vehicle was towed in with blown out tire. Jeffery in service went above and beyond to accommodate us while we waited for repair. In under one hour we were in and out the door. Brand new tire. We highly reccomend this dealership. They treat everyone who walks thru their doors very well.

jose fernandez: Best service ever.

Savannah Hollander: I had very little time to find a car after my vehicle was totaled, but Gustavo made the process of buying a new car at an affordable price super quick and easy. If you are looking to by a new or pre-owned car I suggest making an appointment with Gustavo, he was such a big help! Thank You!

Paul Forrest: Buying cars isn't always fun, but with Gustavo, the process was super easy. He answered all my questions and took time to explain how every feature works!

Carlos Gorge: I just recently purchased a CT5. Gustavo, my salesman, made the process easy and was able to answer all my questions. Highly recommend!

Luann Finnerty: I’ve bought multiple cars here. They have never made me feel pressured and they go above and beyond to be sure everything goes smoothly!!

S R: I was hesitant about purchasing the tire and wheel warranty, especially after hearing all the horror stories about the car dealers and their warranties, but Omar convinced me otherwise and made me feel confident in my decision.After my purchase, I ended up needing the warranty due to unforeseen very expensive rim and tire replacement. Omar was incredibly helpful throughout the entire process. He went above and beyond to ensure that my warranty claim was processed quickly and efficiently.Thanks to Omar's guidance, I was able to get my car back on the road in no time. I am thankful for not listening to those horror stories, and extremely grateful for Omar's exceptional customer service and for going above and beyond to help me after my purchase.

Didi R: I recently purchased THE Escalade of my dreams and had the pleasure of working with Omar. He was extremely knowledgeable and very helpful throughout the entire process, but what really impressed me was his expertise in explaining the different warranty options available for my car. Omar also provided me with all the necessary information and was patient enough to explain the benefits and drawbacks of each warranty. He made sure that I understood exactly what I was getting into before making the final decision. Omar even went the extra mile to work with me to find a warranty that fit within my budget and provided me with a great sense of security and peace of mind. Overall, Omar made the process simple and straightforward. His customer service skills were also top-notch, and I am very happy with my purchase.

Claudia Thompson: I recently worked with Omar, the finance manager at Cadillac of Norwood dealership and I must say that I was thoroughly impressed with his professionalism, knowledge, and expertise. Omar was able to secure the best financing options for my car purchase and explained every detail of the financing process to me in a clear and concise manner.Omar was very patient and understanding, answering all of my questions and addressing any concerns I had about the warranties. He made sure that I was comfortable with the terms and conditions of the loan before finalizing the deal. Overall, Omar made my car buying experience a breeze and I would highly recommend him to anyone for a reliable finance manager. Thanks, Omar, for all your help! and I hope you enjoyed my homemade chocolates ;)

Lamia Raiss: I buy cars from where Omar is! If you are looking for someone trustworthy in the car business, you want to meet Omar! He is and has been my family’s togo person for a very long time.

Ralph Orlandi: Very professional, my salesman Al is very knowledgeable and will be doing business again in future. Very easy process no pressure

Ruzi Mammadov: I don’t know how to start this awesome deal by Cadillac but briefly these guys are gorgeous. Especially, i would like to mention Aria Safai and Omar Adem for their great assistance, once you talk to them, you already feel their professionalism and cooperativeness. They are so kind and will do their best to give you the best deal in order to make you leave happy. Thanks to Cadillac Auto Company to hire such kind of employees. It was a great experience and definitely, i will get another car as well from them in the future.

E Belmont: A pleasant experience buying a car here. Jamie was more than nice and fair in the process. They go out of their way to make things right and accommodate any needs you may have from sales to inspections to finance. Thank you!

Samantha Everton: Purchased a car here recently and had a great experience. I worked with Aria who was very friendly and helpful and made the whole sale process very easy!!

Kirstin: Always buy and service my cars here. Exceptional customer service. Shout out to Paul and Jeffrey in service!

Christian Giovanello: Service advisor Jeffrey Bertoni outstanding service!

Jay Mitchell: Incredibly frustrating service experience

Jean Jocelin: Terrible Dealer, they was trying to low ball my trade, can't stand them at all, very bad experience

michael paez: That new Ashton Martin suv is sick ! Nice place and nice cars!

Ryan Zz: Positive experience purchasing a vehicle at this dealer. Jamie was a sweetheart and a pleasure to work with. The owner is a super nice guy and went out of his way to make sure I was happy and taken care of.

Drrooiid: This review is directly applicable to the service manager, Andrew Parker. This man has a major attitude problem. He's argumentative, rude, inflexible and unworthy of his position. On two occasions he has tried to push my buttons and cause an argument. He tries to blame me for a problem that his technician caused and denies responsibility for it as well. I have sent my concerns to the general manager, Scott Barry and I await his response. No dealership should have a service manager with Andrew's mentality. It's atrocious!EDIT: Scott Barry called me after this review was brought to his attention (30 mins). He just wanted to argue with me as well, about an unrelated repair! After he refused to believe that I couldn't have noticed this problem for six weeks (I have only driven the vehicle 4 times / less than 200 miles) he suggested I take an 80 mile round trip to their body shop (WHAT? NO!) said he'd email me the address, never did.I'm flabbergasted. What did I do to deserve such disrespect / disregard? I'm a paying customer! $1720 to replace a headlamp and I get my bumper alignment messed up in the process because it wasn't reassembled properly! Now they call me a liar and expect me to drive 80 miles to get it fixed. Screw Long Cadillac! I need them like a hole in the head!

Princilla Walker: Very prejudice people ,bad costumer service..I had carsheild they didn’t honor it after they said the would

Joseph Taft: Great group to work with!

Linda M: Ron, Thank you for a wonderful experience with purchasing my new car.

Mark Garrett: Outstanding Dealership!The Professionalism FromThe Salesman (Darryl)From Beginning To The EndWas Awesome!No Tricks! Honestly ThroughoutThe Process!Everything! Was Taken Care OfBy The Dealership!Service Department PersonnelAre Polite And Professional!Upfront And Honest With PricingFor Repairs!The Dealership Treats Me As AValued Customer!👍😁

Jack Stearns: Very happy with the way my wife was treated on the purchase of a new Cadillac. Ron the salesperson was very through.

Ninja Krazie: Good place

Nancy Courtney: Excellent service. Timely and professional. Highly recommend Long Cadillac service!

Rob C: I must say the staff were excellent. No pressure. Test drove a Cadillac and purchased. The staff was friendly and the transaction was perfect. Fantastic dealership. 5 Stars in my book.

Dominick Caravella: Just wanted to update my review and Thank Tom for helping us out and working with us.

Zuribel Di Martino: Customer Service is amazing

michael verdoia: Good people

John Okeeffe: They had what I needed when I needed it

Troy Mittler: One of the best car buying experiences I have ever had. In a time when vehicles are difficult to find, they not only found me one, they were able to deliver it a month ahead of the original date. Ron was excellent. He made the process even more enjoyable. I would highly recommend Long Cadillac to everyone. They are a world class operation.

Jay Rezendes- The 401 Group: Leased a new car here. The staff is very knowledgeable with no pressure to make a decision right away.

David Freiman: Tohm and Hank addressed all of my questions and concerns promptly, even after hours. Overall this was the most pleasant leasing experience I've ever had. Great customer service!

Rick Lombardi: Best staff and dealership Ive worked with in 50 years.

Randy Morris: We have dealt with Longs for over 33 years.That should pretty much tell you that you can feel good about this business

Christine Anderson: We’ve bought cars from Long and everyone there are professional, knowledgeable and most of all the nicest people. They treat us with the utmost respect every time all the time. Call them you can’t go wrong.

Donna Gittelsohn: I've bought and leased many Cadillacs since the 80's. I find the Long Dealership if honest and treats their customers with consideration and caring. I never get the feeling that they just want to up the bill to make more money. The service department is outstanding. I give them5 stars.

John Malin: I brought my 2012 Chevy Silverado in for service, I could not be more happy with the treament I received. I had called two other dealerships and explained that my truck needed service as soon as possible. It was only DeLuca who said they would look at it right away. They repaired my truck, and even honored a warranty on service that another dealership had performed. I will never go to another dealer for service again. Do yourself a favor, try DeLuca and see what it feels like to be treated the way a customer should be treated.

Massiel Castillo: Marc was very attentive and very nice. and he made everything very easy for me. thanks for everything 👌🏽😊😊

David Herald: Alan David Katz was very professional and courteous. He showed me two fine Cadillac automobiles’. I was very impressed with this Andover dealership/(store).

Richard Carpinone: I brought my 2007 Cadillac DTS with 36,000 miles on it to address my check engine light and a power steering leak. They charged me $150 to tell me that my car was too old for them to work on! The repairs will exceed the vehicles value. I believe that I should be the one to assess my vehicles worth!I brought my vehicle to a well rated service shop. They fixed all my issues with OEM parts that Bill DeLuca Cadillac said were no longer available for $700. Bill DeLuca Cadillac claimed that I needed at least $3000 in parts that are no longer available. They did not comment on labor charges @ $149.50 as they deemed my vehicle not worthy to fix!Unfortunately there is no mechanisms for negative stars...

Tim Ryan: Always great service

Edward Grant: Marc made the sale and delivery easy. Service Department had Suburban ready to go!!

Ryan Rhoades: Outstanding service! I was driving through on a roadtrip from Detroit (GM HQ) and had a problem with my 2016 SRX that was pretty critical. They got me in the same day I called and gave me a temporary fix so I could continue my trip. They ordered the part and on the way back through I stopped in and they fixed it! Everyone I dealt with was professional and courteous.

Callef Reyes: My partner was sold a lemon car and was given the run around for a whole year. He was paying for a luxury car but never got the experience...They did nothing but lie until the lies caught up to them..I also did not like how a sales rep racially profiled my partner and assumed he could not afford a cadillac...Not to brag but we both have been faithful BMW customers for years wich in my opinion is a real luxury car....Cadillac to me is just ok...but for some reason he made the switch..🤦🏾‍♂️🤷🏾‍♂️ The only good thing in this place I Joe from service...

Jon Viti: Diagnose the problem of the vehicle. Had to order part, got the parts needed and had my car back to me same day.

Sherie Parsons: Transmission problems since I bought the vehicle. Could not diagnose or fix the problem. Car would down shift from 3rd to 1st gear when coming to a stop. Transmission is gone and they will not fix it. Can’t get parts. Seems to be how they handle everything. BEWARE!!!Make sure the service advisor writes ticket correctly. This was not what transpired.Ordered a part for another issue in 2018, never came in. Was on back order over two years. Never fixed. Ticket was closed 2020 without notice. My car was under warranty.Topper was car was hit and run on their property. They said they did not know how it happened. Think they have cameras. Yes they fixed it but seriously I trusted them and it has been a nightmare.Only thing good about this place is the body shop.

QuintonHart: So I needed a new inspection sticker, and the sign outside the building says that the shop is open till 5. I rushed straight down there after work, and arrived at 4:05.. After talking to the receptionist, a service manager informed that it was too late in the day for an inspection. And, "The guys are already starting to break down and clean up for the day."At this point I said, "But your sign says you're open till 5." To which the service manager replied, "Well the inspection takes about 40 minutes, and it takes the workers 40 minutes to break down and clean up." I instantly called him out on the fact that a state inspection should never take 40 minutes, and that his workers shouldn't be closing up shop until after the hours of operation.To be honest, if it wasn't for the warranty on my vehicle, I wouldn't go back there. I do not appreciate someone trying to lie to my face, just so that they can have an easy day at work. Especially after I rushed down there immediately after working an 11hr shift... You're in the service industry, so there is no reasonable excuse for you to treat someone this way. If you can't provide services to people after 4pm, then maybe you should change your sign that states the hours of operation

ANTHONY CARBONE: Bill Deluca easy quick no problem and took my new car and now am enjoying it. Mr John Lynch the Sales Manager couldn,t have been nicer to deal with .The Service Director Mr David Brown was just as nice . I will tell my friend about the Great Team at Bill DeLuca Cadillac Had a problem went in service they locate the problem and fix it in one day in and out .

Don Kanter: 2021 escalade was ordered in March , salesman quit and my calls were never returned to go over my contact before the vehicle was built. I was not fully informed of the operation .When I couldn't find the auto parking ,the sales manager blamed me for not ordering before researching my contact with a response..take it or leave it, then finding out the options were included. Never a apologizey for the mix up...Spending under $100.000 was like experiencing a 2nd rate used car process

William DePrato: Very pleasant and efficient would recommend them to all my friends

Judy Nigrelli: Everything about my experience with the service department was exceptionally great! It's the only place I would ever consider having my vehicle serviced.

Tony Perrotti: I was dealing with the parts dep't and they were very condescending and rude not the first time this has happened Looks like if you call for parts on an old vehicle they don't care to much and laugh about how old the vehicle is and how parts are being discontinued

Marc Steeves: Great sales people and service

Matt Correia: Great people great cars great service

Matt Raza: Excellent Dealership !! John Lynch and the team were able to locate 2 New Chevy Traverse High Country's exactly how we wanted them ! Great attention to detail and communication throughout the process and we couldn't be happier with our new vehicles. We will definitely be back again !!

Peter LeBlanc: Great dealership, not many cars on lot with what we were looking for but we are picky so not their fault. Our salesman Matt Correia was awesome. Not pushy, informative, honest, humble, and answered all our questions. We weren't sold on a Cadillac yet but if we do plan on getting one, sure will head back to see matt.

Nate Lance: Just FYI Audi Burlington does not report service to CarFax - if you go to sell your vehicle private party and all it's service has been done here, there will be no visible record of it which hurts the value of the car. You can call and request your vehicles service records but it would be nice if they just reported to CarFax like everyone else does...

Ratan Kannao: It was a wonderful purchase experience at Audi Burlington. Nate Joyce helped me with all the details and ensured the expectations are met as per commitments. Thanks for the support team Audi Burlington.

Mark Ford: Great experience working with Peter Matton at Audi of Burlington! He made our purchase very easy and enjoyable. Highly recommended.

Brad Gandrup: I thought that the sales guy I dealt with, Nate Partridge, was outstanding. He was knowledgeable and helpful. It seemed that he was willing to go out of his way to ensure that things went smoothly.

Bryan Falchuk: I just have to recognize what this dealer, and one of their service advisors did for us yesterday. Jim P at Audi of Burlington, who has been our advisor on several recent service visits, just totally blew us away. To say he went over and above is perhaps even unfair or not enough. He moved mountains to take care of us, and just left me feeling so appreciated and respected as a customer. I'm almost embarrassed at how far he went and must have put himself out to help us. Not sure if we can make it up to him beyond just staying loyal to this dealership, but hopefully we can find another way, too.Great communication, great service, and just really makes you feel like this place has your back, and especially Jim.Wow.

June G-H: Great service and very nice staffs.High recommend!

Ben Xia: I wanted to thank service specialist Derek Brodeur. He helped me with an emergent issue on my car, and provided me a solution as well as a quote timely. He also helped me to connect with another department for my new inquiry. Derek was actually the first one I met at Audi Bulington years ago. He is always honest and reliable.

Anna Perapletchykava: I had a great experience at Audi Burlington. I have to say huge thank you to Nicoly. She was a pleasure to work with, she answered all my questions and I haven’t felt any pressure from her to get something that I don’t need. She was very responsive and very customer service oriented. Thank you again Nicoly, you made my experience wonderful.

Ed Smith: Had a great experience with what I thought was going to be a nightmare! The entire staff took care of my wife and me on a Saturday afternoon and we were on the road in a loaner in 20 minutes. Thanks to Adnan, Kelly, Steve and the entire staff! The "Weekend Warriors"!

John Chang: Do you like doing business with people who don’t waste your time and do what they say they are going to do? Me too. Ali and Lauren gave me a straightforward deal at a fair price that allowed me to purchase my car via email and pick it up the next day. Signing the paperwork and delivery of the car took less than an hour. No time wasted with the old “Let me go check with my manager….” Fast, fair and efficient. Go see Ali and Lauren.

Shaharyar Khan: I recently purchased an Audi A5 from this dealership. Very happy with the overall experience thus far. Special kudos to Nicoly for understanding our needs and going above and beyond to ensure all of our requests were addressed!

Anna Shanley: Wonderful experience at the dealership, Jay walked me through all of the nuances of the car buying experience, no hidden fees or surprises. I left with a quality car and very happy with the experience!

steve smih: They take off 1 star ratings there crooks stay far way

Lisa G. Andrews: We purchased our first car at this dealership and were lucky to have Nate as our point of contact. He was great at helping us find the best vehicle for our family. I highly recommend asking for him if you visit this dealership!

Gina Cotroneo: I live in NH . I bought a 2019 jeep from Audi in Burlington. I sighed for a loan and a few days later someone from Audi meet me at the NH town hall to register the car.they brought the paperwork and the car was registered in my name and plates where put on the car . After driving the car for about a month I got a letter from the state of NH saying there was an issue with the odometer state . Questioning if the car was stolen. I then got a call from the Audi dealership saying the loan didn’t go through and I had to come back and resign a new loan . I went back to the dealership and resigned another loan . I showed them the DMV letter and they said not to story about it and they would take care of it . Fast forward to now(5 months later) I went to trade in the car that was fully paid for . I am unable to trade the car because there’s no title to the car and the odometer statement was never sighed .i had to call the original bank and get a letter saying there was 0 interest on the loan . The bank that I paid the car off had never received the title. The first bank is saying Audi has it and Audi is not helping saying they have no idea where the title is . The DMV can’t get it . I called the attorney general and was told that it’s criminal not to fill out an odometer statement and not to send the title to the lean holder . Now I am sitting in a police station filling reports and pressing crimson charges along with court proceedings. So the lesson is DO NOT BUY anything from this place!!!! Unless u want to pay of a car and not have a title and go through the heart ache I am dealing with!!!! STAY AWAY. They are not a good place to do business with . Very shady

Carla C: Our experience was great! It was exactly how car shopping should be: Easy, informative, and enjoyable. Laris helped us find the right car for our budget and went above and beyond to make sure we were satisfied. We look forward to working with him in the future. Thanks again!

Thaddeus Chmura: Great guy to do business with

Ronald Forth: smooth, friendly , nice environment, beautiful showroom, hardexactly what I was looking for. Great Sales people

Chris M: Jay Levy, George Kotsiras and the team at Audi Burlington were amazing throughout the whole buying process. Very consultative about what features I should get and not get based on what I was looking for in a car. It was my first time factory ordering a car and I cant say enough about how helpful Jay was in steering me in the right direction and answering my many questions. Not to mention how he was always available to answer my questions at any time of day and keep in constant communication regarding the status of the order. Will definitely be back for my next Audi!

Richi Gentile: I wanted to thank Dat in Audi Burlington parts for assisting me several times with finding the correct parts that I wanted to order and most recently ordering 4 new tires for my Q5. Dat was able to price match one of the biggest online Tire distributors saving me a couple hundred. The tires will be shipped directly to the dealer so I don’t have to drive around with 4 tires and go back and forth to the dealer. Audi service is handling the mounting, balancing and alignment so I know everything will be installed correctly One stop shop. No one does an alignment better than the dealership. It seems that management has the entire team on the same page providing the best customer experience across the board. Kelly in service was fantastic as well and she even ordered me a complimentary Lyft to bring me to work until my car is ready. There is no need for me to go anywhere else for service, parts or buying my next car. Thanks Audi Burlington-