Best Car Sharing Location Cambridge Near Me

Bryant Chang: Standard car sharing

Jonathon Murphy: Super friendly and our car was ready for us right away. Great car rental!

LIWEI LAN: Camila is so nice. Thanks a lot

The Russian (The Russian): What can I say? I travel for business and pleasure. I needed a mid size SUV got a cx5 rental a week prior.. come pick up day, they didn't have a cx5 ready big woop got a "free" upgrade to a Kia Sedona fine. Now here comes the fun part. Come home to find out there's a slow leak on the front right tire, windshield wipers are shot and the car is not fully cleaned. 🤦‍♂️ Okay let's call the actual location phone number to go through 15 steps of ai software phone greeting to be put on hold and no one answers for two days (Saturday and Monday).Now dropping off the vehicle is a painless experience as though YOU park the car at the garage hopefully find an open spot and then check out .The elder gentleman that checked me out and was quite understanding, comped me for a day for the trouble .I mean if you're in a pinch in Cambridge and can't find a rental? Go for it, be weary of what you get though with your "free" Upgrade

Nagaraj N: Gave us a vehicle with completely worn out rear tires. Had a flat tire 50 miles out on a week long trip. Could have been deadly! Then wasted half a day waiting for Budget road service that never arrived and driving to another location to exchange vehicle. Icing on the cake, charged for a full tank of gas for the original vehicle for 100 miles usage!

Angel Alvarez: They canceled the reservation after being 8 minutes late (literally). The store was then marked as sold out, and I was left without a car. The national customer service line was no help. They are supposed to hold the car for 24 hours to honor reservations. Renters beware. Avoid this location.

Nazifa Abdul Rauf: Cars are filthy and smell disgusting. They do not get cleaned in between different users. Extremely unprofessional and rude staff, they open and close the facility as they wish and won’t process car returns on time. I was overcharged by almost 300 dollars which they are refusing to refund. Take your money elsewhere such as Enterprise car rental - they’ve got professional staff and service and better prices.

Tanvi Mutha: Worst customer service and the cars are too old. I should have gone for Hertz they have better service and cars. Not professional at all.

Gentle Blythe: Nice person at front desk but the rest of the experience from car cleanliness to ease of pick up and drop off was totally lacking. The car was filthy and clearly hadn't been cleaned. There was no one to check me out or back in and no clear instructions about how to convey that the gas tank was only partially filled.

Chris Lukeman: Great experience! Fast and no up sell pressure!

Jason Crist: The first car that we were given was dented in several places. Not little dings either a long dent down one whole side for example. The pink sheet showed no recorded damage. We had to walk back to the counter and refuse the car. Both cars were disgustingly filthy. There was human spit dried to the outside of the first on both sides and the windows on the second were so bad that I had to stop and buy glass cleaner and paper towels just to see. Is this what is expected from Budget customers? Budget has a great backstory and used to have a great reputation. I'm very disappointed.

Faride Yamin: zero starsThe car was Dangerous both front tires were in the worst condition someone can maintain a car. Shame Budget Cambridge renting unsafe cars to University patrons @Cambridge, MA @BostonUniversity @BU @HarvardUniversity @BBB

Samuel: It works fine 80% of the time, but service here seems to have been getting worse and worse in recent years. I reserved a sedan, but they "upgraded" me to a minivan since they ran out of economy cars, which is not really an upgrade since it is less fuel-efficient and can be awkward to drive in tight city streets. Seems to defeat the point of the reservation if they cannot honor it. And then I find that the vehicle only has 1/4 tank of gas left, which they had neglected to inform me while checking out!

Abby McGee: Definitely the worst Budget location of all time. Always a super long line and some of the staff are very rude. They WILL try to scam you for gas, tolls, late returns, etc approx every other time, but the customer service line will help if you take photos. Keep coming back because it’s the only one nearby, but seriously take a photo of starting and ending gas/mileage with time stamps because you will need to fight random extra charges!

DOONALDWINDETT1617: Continue to have multiple great experiences at 350 MASS AVE

Johannes Kalliauer: -Website offers GPS, but Cars didn't had GPS.-Money paid for GPS is called "non-refundable Prepay"-Kia-Car was not at all similar to Volkswagen Golf. I'm okay if something unexpected happed and I get a similar car, but not having any car ready 1,5hours after I had booked my car is incacceptable, expecially because it was not mine.

Chris Toy: Staff was extremely helpful and professional. However the car I received was not washed and extremely filthy. I had to pay $18 to get it washed myself which was a major inconvenience. The tank was only 3/4 full as well which delayed my trip even further. Price and staff were great. If they can do better at the time of pick up, would be 4-5 stars.

vinay kejriwal: Car was not clean, there were stains inside door of the Car and it was RED. There were empty Gatorade bottles inside of the car and wrappers lying around. The CAR PLAY was not working at all. Even the owner/manager of the rental location couldn't figure out. I have used other rental companies, never faced this issue. I booked compact/economy so that I can save on gas, and I was given Full Size SUV which was such a poor mileage option. This is the worst experience in many life for rental.

Cody Craig: Did not open on time. Been waiting outside for 40 minutes

Andy Dienes: Fraudulently charged me $31.70 for 'tolls' when I am certain I did not pass through any such toll booths. I tried to contact customer support about the issue and they were not able to provide any evidence that I had somehow managed to incur such high tolls, yet they did not reverse the charge.

Luigi Barbarossa: I am really satisfied with the service offered by this location. The staff are super helpful and always help me with any of my requests. Highly recommended