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Beauty supply store
1. Aesop - Cambridge
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· 16 reviews
49 Brattle St, Cambridge, MA 02138
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Kelly Cambridgeport: The Aesop in Harvard Square was my first disappointing experience with the brand. The two ladies working the evening of November 11, 2022 were not welcoming and I was not offered not given any samples. Also, they both told me they had plenty of a specific item in stock only to be told later they erred. The employee who greeted me was the nicer one, but she handed me off to her colleague who wasn't as pleasant. The second employee kept suggesting fragrances for me to buy, which I wasn't in the market for. I should add here that I have most of Aesop's product line already. I would have bought all their Citrus Melange Cleanser if they were in stock, but they have been out of stock for months. I still bought one of Aesop's pricey products, but the sales person made me feel like I had inconvenienced her. I am guessing she had a sales goal of fragrances to fulfill and she thought she could meet that goal with me. I spent under 10 minutes in the store and was the only customer there at the time. Also, I don't know if this has relevance, but I am not of the same skin color as they are. That shouldn't matter, but sometimes it does.I get a much better and friendlier experience ar the Newbury Street and Honolulu stores.
Danielle Dominguez: Trust me this place is great!
Zeynep B. Ay: I love the people at this store, Danielle is very knowledgeable about brass oil burners and I personally like the architecture of the store. Overall highly recommend!
Jess Reyes: Walked into this location for the first time looking for a gift set for a loved one. I had a lovely shopping experience with the staff being so knowledgeable about the products. The attention to detail does not go unnoticed when it comes to the packaging, ingredients and functionality. Their product range of skin, hair and body care is gender neutral and high quality. The employee even added a bunch of samples to try, which was very thoughtful
Kailah M. Adefolalu: Finally went in after years of walking past for school and trying their testers outside. So glad I did! Bear (hope I go her/their name right!) absolutely spoiled me! I told her I was buying myself a little wedding gift and she gave me a complimentary bottle of a hand balm she knew I loved and customized my samples for wedding day skin care! The ambiance is peaceful and understated, yet luxurious. Can't wait to come back and try more products.
Ros: Sales lady super awkward and always trying to ask me uncomfortable questions
Oscar Sanchez: It reminded me of Kim and Kanye's house..very dull dirty looking and dreary but the products they sell are supposedly the best around and for that they would get 5*. Ambiance is everything.
Terry T: Very pushy
Yi Wang: 每次去消费都让我觉得很舒服，很放松
Kaley Wang: I visited Aesop with my boyfriend few weeks ago, the sales lady is very friendly and detailed-oriented. We've tried some signature skin care products ( toner and serum) with her help and I finally picked a product which seems a good fit for me - Bitter Orange Toner. The sales lady also gave us so many samples to let me and my boyfriend try at home. I've using the Bitter Orange Toner and sample serum & purifying facial exfoliate for a while. I can see my skin has an obvious change after I start to use Aesop. It becomes more softer and balance than before. Especially I feel very hydrated in the morning (I usually apply serum before bed). I'm so happy to do my skincare with Aesop products everyday and will keep exploring more with this brand!
Ng Swerd: Simple small store but great service. Love the hand wash tester station. No plastic storage, everything is either glass or other non-plastic material.
Nate Chateau: Fantastic vendors.
Carolinebiong: love the products
Ben Miller: Great products and very friendly, helpful staff!
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Beauty supply store
2. Bath & Body Works - Cambridge
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· 236 reviews
100 Cambridgeside Pl, Cambridge, MA 02141
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Arkopal Datta: Has a limited men's section
Christian Veliz: I came at 5 and it was closed, they always leave early
Robert Temoteo: Love this place! Everyone there was super friendly!
Deepali Goel: The lady working here is extremely rude and lacks cistomer service skills. If you ask her a simple question about the offers, she will give you a leaflet and tell you to just scan that instead of asking her. Their point of sale system was down and she kept arguing that I did not tap my card on time like I should know exactly when to tap and blamed me for the delay in making a payment. Do not go here. They make it sound like you made the worst mistake of your life going into this store.
Dhrumil Patel: They have amazing beauty products and great fragrances and also always they have the good deal so you can save money. Also they have best candles and other things that you can gift someone.
foxy hunter: It is not nice or nice girls 😕
Connie Chung: Bad experience and poor customer service! I ordered online and pick up in store during the vacation in Boston. The staff packed the wrong item, i discovered when i was back to hotel. I bought 4 bottles of shower gel, but the staff gave me 3 shower gel and 1 body lotion. Due to labor day, i am unable to reach out to customer service until Tuesday. I have already back to Baltimore, and the nearest store is 5 miles away from my apartment. It is unreasonable to ask me paying extra $30-40 for taking uber to the store for exchange the wrong item, which is caused by staff’s mistake! Why should I suffer, not my mistake. Bad customer service.
John Ohrenberger: I scanned a few of their items on the Yuka app, and they have terrible ratings for ingredient safety. If you want some carcinogens in and around your body, this is the brand for you. Yikes ...
Patricia Ospina: Le doy 5 estrellas porque tienen de todo y para todos los gustos y a muy buenos precios amigas aprovechen a ir a todo esta a muy buenos precios y la atención excelente hablan español son bilingües
Kera Cachia: 1st i want to thank the staff at bath and body works I really enjoyed my shop was welcomed with a smile the staff are very helpful. I wish we had a bath and body works in Melbourne Australia. I will definitely choose this bath and body works to shop at each time I come back..
Renee Hardy: Customer service was definitely on point!And, they're having a sale too y'all! Buy 3, get 3 free on most products!
Jessica Morin: Great customer service! Love that the girls on the floor had a personality and sense of humor makes a great shopping experience.
Nikki Ruiz: Clean, organized & employees are pleasant
Doris Cabrera: Amazing love coming here for my personal stuff they had an amazing sell any one should go and check it out
Jose Cordero: I normally go here for my little sisters. Store is super organized and clean, but tiny. Super easy to find what your looking for and Staff is A+. Check out time may vary depending on the store crowd.
T Smith: I love this place! The staff were very polite and helpful and It always has everything I like. Especially during the winter clearance sale. I was fortunate enough to get all my fave scents up to 75% off. Good thing I went when I did otherwise they would have been sold out!
Pound “Pound183rd” 183rd: Love this place. They always have what I’m looking for, whether it’s for my girlfriend or myself
Mary Harper: Always a pleasure shopping there
Francisco Rodriguez: Excellent cuatomer service.
Nelly Perez: One of my favorite
Judy Liu: Everyone is so damn friendly here. Love it
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Cosmetics and perfumes supplier
3. Luscious Lee’s Closet - Boston
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· 1 reviews
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