Best Electrical Substation Cambridge Near Me

Red New: I feel as quick as they shut it off why it take forever to come back on why do you have to wait until the next day I have alot of WHY'S cause it just don't make any sense and to have kids in the house on a hot day and now night time and still no lights sad...

Sean Lydon: Getting billed with "past due" amount for an account that isn't even mine.Being sent around in circles trying to resolve, no return calls nor emails.A very big company with zero hands on capabilities.

Lei Yang: Terrible company! They send a collection to me for an apartment I have never lived in without any notice at all! I found it half year later when I checked my credit score. They are not willing to pay any additional cost of their stupid mistake! My only suggestion is, do not use this garbage company!

Jessica Krull: You all should be hung... and we should get to cut parts off your body to take home with us a souvenirs...

M R: The company keeps sending me a message that my electric will be disconnected even I pay more than I should monthly. It's ridiculous! The reps hired aren't helpful at all.

Quinn Iannuzzo (couldbequinn): I've been on hold for an hour. Worst customer service ever.

Jacob B: I cancelled service when I moved out of an apartment 4 months ago. They have continued to charge the bills to my name. When I call to try and resolve, I get sent in circles and get hung up on. Shady company. Avoid at all costs.

Genevieve Whit: They told us our power would be back on by 10:30 pm, then at 10:30 they said it would be 2:30 the following morning. They couldn’t provide any details as to what crews were actually doing to fix the problem. I told them a wire was sparking on our power line and they seemed to think that was irrelevant. Worst experience ever.

Fred Sanchez: If I could give 0 stars I would! Biggest scammers ever, Bill would be 400$ with 280$ of it being “delivery of your services” alone.

jordan moran: customer service is rude and unhelpful

Margaret Shelly: Disorganized, chaotic. Charged over three hundred dollars for closed down empty house. Problem with meters but never heard back from them.

Will Cramer: Called them around 9:30 Monday morning, very calm and professional person helped me set up my account, get a discounted rate through SNAP, and sent me a proof of service for my Somerville parking application. So my experience was great, sounds like everyone else had a tough time tho.

Joseph DeVirgilio: About to finish a beautiful stone wall for my customer, showed up to do the ending touches only to find they destroyed the wall, column, and footing. I spent the week protecting her plants that her deceased husband planted and they destroyed all those too. Every employee on that job sight was careless. Absolutely no regard for her property what so ever and now I can't get paid because all my progress was lost. Thanks for making difficult times harder for me, her, and my kids.

Nicholas Rubeck: My opinion doesn’t matter

James Donahue: Despite the other reviews I see, I had a very pleasant experience calling in to customer service at Eversource. I had just moved so I needed to add myself on to my address' billing system. I made a mistake doing so online, so I called to get that fixed and to get some forms emailed to me. The woman I spoke to was very kind, and was able to help me with everything that I needed, and answered all of the questions I had.I am assuming that these reviews are only left by people who have something to complain about, but this company's customer service gets 5 stars from me.

YAS: I have to say I do not have much expectation when it comes to customer service and this why I tried to do this online. Of course my Apt was not able to be found through their online website. I had to call and I was met with such rudeness. The 1st lady gave me the nice voice but rude tone if you know what I mean. The 2nd man Larry hung up on me when I said I did not want to give my #ssn over the phone and asked questions about other options. There needs to be a better way to sign up for service. I wish I could have just stayed with National Grid.

Binh Le: They have the worst customer service team! I called in to ask for an explanation why the bill has 73.4% increased and all she said "it is actual cant help it". what's up with the attitude, lady? awful! this company has its monopoly at its best !

Patrick Bishop: Ridiculous how much my bil went up after they took over nstar

Alex Siavelis: I have enrolled in their paperless billing system about 8 different times over the past 2 years and I still get paper bills in the mail every single month, along with ads in my email urging me to go paperless. On top of the fact that the website is absolutely useless.

igli leka: The worst company in human existence, I called and the tryglodite answer, politely explained. Gave a specific address, that's how we humans use to describe a precise location. And the ape wanted a geographic location, o boy. Monopoly at its best!!!!!