Best Goodyear Cambridge Near Me

Courtney Andree: I was thankful they got me in on short notice, after I got a flat on my drive out to Boston. I asked for a pair of new tires, they wrapped up their work, and I paid. Got out to my car and decided to take a quick lap around to make sure the goods were delivered and everything looked okay . . . interestingly enough, only one tire had been replaced. Buyer please beware. (On a positive note, they did install the second tire I'd paid for, after being called out.)

The6 Fam: Went in to have a flat tire replaced. Really happy with the service and price (compared to local dealerships that usually try to charge a leg and an arm

Maclise Jean: Had a 1-4pm appointment for oil change, check my brakes, and my battery. Drop the car off at 1pm. I went to Market basket and came back at 1:50. Saw the car inside at 1:50pm. From 1:50-3:20 nobody touched the car(I have been watching). Finally, I went up to one of the tech to get an update. He went and checked with the other tech who probably informed him that it would be another 30 minutes. So the car been sitting inside the shop for 2 hrs while it only takes them 30-40 minutes to do what I requested. Last time I waited 3 hrs for a freaking alignment. It shouldn't take no more than 2 hrs to do an oil change and some. Its just rdiculous...

Mike Smith: I needed new tires for my vehicle and an oil change, along with a few minor things like a rear wiper blade. I dealt with Rob, who I believe is the manager there. He was very friendly and knowledgeable about the type of tires that would work best for my truck. My truck was done in a timely manner. He even took the time to try and buff out some scuff marks from a past fender bender.It was a very positive experience, and I will definitely be doing business again with this location! Rob and the team there are great!

Loretta Fernandez: Just got my car back. They were very professional and courteous. Highly recommend. Thanks so much team!!

Giuliano Pezzoli: Booked an appointment for a tire change. Was told it would take 2h. Drop the car off at the agreed time, come back 3.5h later to hear (verbatim) “our management likes to make promises we can’t keep. We haven’t gotten to your car”.

Barış Bilgi: Nice

Feroz Ali: Great place. They fixed a flat in my TESLA tire.I had a screw in the tire of my Tesla Model Y. I have the Pirelli tires with the acoustic foam in them. Another shop I visited said that I had to change the tire, but these folks fixed it for me in no time. And the car has been driving just great since.I highly recommend this place. And if you have a nail / screw in your Tesla tire, please don't waste your money on a new tire. These folks can fix it for you.

Frank Garrett: Professional level customer service

Samer Haidar: Just moved to Boston recently and did an extensive search on where to go to get all 4 of my tires changed. Found this place 20 mins away from my house but thought it would be worth it for the experience. I was so wrong.Terrible experience. In fact, it couldn't have been worse. After paying $1350 i get my car back and while driving i hear weird sounds from my tires. I immediately go back to them and tell them. 2 mechanics drive my car and admit that there's a sound but don't know what the sound is nor how to fix the problem while also admitting that the sound was not there when I dropped my car off. So we are aligned that whatever happened happened at their shop.They proceeded to tell me to take my car to the dealership to find out what the problem is. Am I supposed to waste more time & money to fix something they did? The worst part is they weren't even apologetic. Got an attitude and excuses the whole time. I requested to have my old tires back and wasted my whole day at this place.The manager Robert was not there but I will update this review in case I hear back from someone that actually cares about customer service. As of right now, i highly don't recommend this place and stay away from it. Go anywhere else, literally.

Sherry Wei: I don’t know how this place gets 4 stars review. Their attitude is just awful. I had a nail on my tire. I called a few times but nobody answered. I showed up and they told me that they didn’t have availability for the rest of the day. I made an appointment and came on the next day. I dropped my car at noon but they told me it’s will be ready at 6 PM. I don’t understand why it takes so long for simple tire change.Of course the guy called, they can not repair the tire because the nail is not in the center. They suggested me to replace all 4 tires and tried to push me to purchase insurance.

Elizabeth B: Great repair shop. Diagnosed my problem, topped off my coolant, and then sent me to the dealer because the potentially very expensive repair was likely to be under warranty. Appreciate their honesty and helpfulness.

James Carolan: Car had an odd noise and brought in for a check out. Very easily could have sold me on the need for an expensive fix, but mechanics guided that there's no risk to maintaining as is for now and wait on replacement till needed. Really appreciate the transparency and helpfulness.

Katt Baker: The whole staff was amazing and Tommie was especially helpful. Will be scheduling all my appointments there!

Christian S: Had a 9:00-12:00 appointment for the Care Check, Tune Up Consultation, tire rotation and wheel balancing. After dropping off my car, they call me at 11:35 to tell me my brake pads and brake fluid need to be replaced. I ask how long it will take. They say, "Not long." So I say, "Sure." Still waiting here three and a half hours later and they say it will be another half hour (supposedly). Outrageous and complete disrespect of my time. I would not be so upset if only they could have told me how long this was going to take. In no universe do I consider 4 hours to do my car's brakes, in addition to 3 hours for the original appointment, "Not long".Adding insult to injury, they left the steering wheel caked with grime (see photo). What a miserable waste of my Saturday.

Gary C. Jacot: Somerville MA location is awesome. Clean as a whistle , and the staff is friendly and prompt . Added bonus is it's close to a lot of excellent restaurants.

Pep: Helpful staff by they are overloaded and can be slow. They need to hire more people

George: Amazing service! I had a screw in my tire and the tech came out to examine it and fixed it on the spot! Highly, highly recommend Goodyear in Union Square for all of your auto repair needs, including tires.

Angela Kucera: Great service as usual! Very prompt

Marianne grandmont: Thanks again best

Jason Eldridge: Nick Kugler and the Stoneham Goodyear team did such a great job on my vehicle! I brought my vehicle in on 12/17 to get brake work and new tires. They made great recommendations and got the job done in such a timely and efficient manner. I know where I will be going from now on the get my cars serviced. Highly recommend going to see Nick and team!

JJ Fur: Schedule an appointment for an alignment at 8 AM. When I got to Goodyear, I was told “the alignment guy is not here today”. So I was left with either rescheduling or going to another shop. When I asked the guy at the counter why they couldn’t call me before I got there, he told me “we can’t call customers before 8”, which seemed like a pretty dumb answer. I left and went to the Malden location and they took great care of me. I would recommend to anyone who schedules service, that they call before their appointment to ensure the staff that can do certain services are present that day.

B Sweeney: Nick did an amazing job, not only did he change my oil but checked out several other issues on the truck and even fixed an issue causing my truck to make a terrible noise. 10/10 will come back again.

Mike Deegan: Al and oscar are top notch

G Yu: Had tires installed today. Noticed the inside barrel was damaged. It had dimples circling the wheel. My guess is from the tire mounting tool they used. Won't be going back to this place.

Loreta DiStefano: I was greeted by Greg, the manager at the Stoneham location , which was clean and inviting to customers. He explained how long it would take and if I had key lock and answered my questions. I appreciate his knowledge and expertise. Right at the approximate time he estimated, I received a call my car was ready. I left feeling as a valued customer and wanted to share the great experience I had. I would proudly recommend the Stoneham location thanks to Greg snd his team! I hope this gets back to Greg as he made the difference! Until next time..Loreta

Alex Hill: I had a last minute need to replace severely worn down tires and brakes and the Goodyear team was incredibly responsive, thoughtful, and transparent about the process. The fear of any car transaction is not knowing what you might be getting yourself into, but the Goodyear team walked me through each detail, nuance, and line item to ensure I understood what need to be replaced, why it needed to be fixed, and how I could better maintain by car moving forward. AND unlike any other maintenance shop, they walked me through the warranty process, how I can ensure I’m covered moving forward, and they setup a follow-up appointment to help me take better care of my vehicle moving forward.Leadership starts at the top and clearly sets the tone for this Goodyear branch, the Store and Service manager run an unrivaled operation, customer obsessed operation, and there’s no doubt I’ll be a lifetime customer for the rest of my maintenance needs.

Pratip Banerji: I had a flat and needed it repaired on Memorial Day. It turned out the tire wasn't repairable, but they were upfront about that and had a tire in stock for a reasonable price. The staff here were courteous and quick - I'd go back if I needed to.

Wuyang Ji: My Dear fellow drivers, please avoid this store. Getting service there will most likely ruin your day. Furthermore, be careful when you go to other Goodyear stores, I believe bad corporate culture creates bad employees.Nick, the manager of this store, was very rude and impatient to me. I feel his EQ is definitely offline. I asked tire balance service there in front of Nick and the front desk representative. I didn't get what Nick said to me first time before that was a three parties conversation and I got distracted. I asked Nick to repeat the price again, he became mad and raise his voice volume dramatically as robotic speaker. I am not sure why Goodyear assigned Nick as a manager in this store. You are ruining your business. If a person only can do a mechanical job, don't let him go to the front of customers showing off his shocking interpersonal skills.

Matthew Sullivan: Awesome service

Cathy Dello Russo: Service was very good, polite, friendly customer service. Car was done on time.

Andrea Striga: It’s great to see that the service does not change from store to store. Thank you Al for getting me in right away for a flat tire. Thank you Goodyear so much!

Abby Brown: Stopped at the Goodyear Auto location in Stoneham and had some work done. They’re great, knowledgeable and fast and had me in and out. Highly recommend and I’ll be back for sure.

Drew Anderson: I got an alignment done and though it was done right, it took 2 hours even with an appointment. The car was pulled into the garage an hour past the appointment time and was returned an hour past that. It should take 30 minutes to align the car give or take a few

diane wiswall: Very happy with my visit today. My concerns about my car were listened to and I was presented with options and prices. Appreciate the excellent service!

Robert Knox: Brought vehicle in at 8:50 am for 9am appointment. Vehicle taken right in and took less time than complete the Service than expected. Treated in a friendly professional manner by staff. Very happy with the level of service.

Ilya Shiltsin: Tommie was right there. It’s always great to deal with professionals.

Lancelot Chamberlain: I cannot, I repeat CANNOT speak highly enough about this Goodyear. I went the first time to this location because it was the only one open when the locations closer to me were closed.I went, paid for them to fix my tires, and they were curtious, efficient and professional. I had other issues with my tires and car after my first visit, and each time they have done all they can to save me money and only charge me for what's necessary. It has been so refreshing to have a garage that I can trust and go to any time there is something wrong with my car that I can't fix myself. Love these guys, and am recommending them to anyone I can who's in the area.

Gi Vargas Santos: Good people and good service would recommend to family and friends!

Aleka Chouramanis: Typically, anytime I bring my car anywhere for any reason, I usually get the run around. Everyone here was extremely helpful and honest, from what I could gather. Nick and Tommy specifically helped me and I had an excellent experience. Will definitely recommend and be back for additional service on my car!

Bella Brewer: Amazing service...came in early needing maintenance service...this could have been a long wait, but they got right to it, and the service has always proved to be reliable....GREAT Service, great guys....Thank you !!!Bella

Daniel Chituc: They fit me in with no notice on a Saturday afternoon to replace my tires after a flat, were really helpful in general, and actually saved me a fair bit of money with a couple things.

Frantz Raymond: Great service!

Arim Junior: Great guys, service is good!

Sheinaya Leonard: Great Service

David Sheehan: Good service and car was ready when they said it would be. Great deal on tires

Juan Rosario: Exelent

Jamie Wilson: Gordon and his crew are professional, friendly, and fair.

Q BostonBreed94: Took me right away the guys here are awesome ,very helpful and knowledgeable. Great service , definitely coming back .

JJ Fur: Gordon took great care of me. Came in for an alignment, after another local Goodyear didn’t have a tech to do it. Quick, fast, and friendly.

Fever Rolling 60 95: Was going to buy a full set and realize the horrible customer service from whoever is answering the phone. Gladly will just order my tires now.

Summer Time: This is the best place to get your car fixed. They always go the extra mile and I would encourage everyone to stop by. They have really good customer service and everyone is attentive to your cars needs!

Elnene Locopolti: They love to break your tire pressure sensor here just cause they want you to spend more money than what you need. What a greedy place.... such a shame. 👎 I blacklisted this and I am NEVER coming back. Please choose another location if you come across this message. And the management here also sucks.

Chánh tài Nguyễn: Never comeback

Neighborhood Watch: This guys are 100% professionals (I recommend plus $50 discount 🤑

Natanael Leotino: Great service, Gordon is the best. Thank you

Nicolas Aguilar: Had a flat tire they didn’t have the tire at this location, they quickly ordered the right size, installed and I was ready to go.Thanks guys!!

Vid TJ: They promised it takes 1 and a half hours to get wheel alignment done and took 3 hours. Other than that it's ok.

Matt Armstrong: Gordon is great. Very helpful. Highly recommend!

Devyn Beaupre: They tried to charge me $900 for breaks and it was only my back breaks that needed the repair and they repaired only the FRONT. They tell you to specify what you want done and still do what they want. I took my car to a mechanic down the street afterwards and paid $600 less and the mechanic said I ONLY needed one break and rotor fixed, took him an hour to fix. It took good year 8 hours to get my front breaks done that didn't even need fixing. Point of the story, go to your local mechanic screw Good Year.

Gokyu Phoenix: 9:28am I just came from this place and the owner is the most disrespectful and forceful person. I don't feel comfortable giving out personal information and due to this. I couldn't simply buy a tire, I've purchased several tires from people in the past and never have I ever had to give my personal and private information to buy rubber. His excuse in case your car is blocking my workers I need a number to call you, my answer to this was ok I understand I'll stay with my car well so I don't feel comfortable giving that out. This guy then proceeds to talk to me any which kind of way. Funny part is that I was just in there politely waiting for him to finish a nice conversation with a delivery person, but as soon as he gets to me the entire attitude changed up. I'm not sure why the caucasian woman in front of me was able to see the nice side of this man and then turn to the black guy you just made wait then give me an attitude. Honestly unused to be the person to just react in the store but now I find posting honest reviews works better this place will never get my business nor will I ever refer anyone to this shop. I work around the corner from this place and in the future I'll have my car towed to any other place on earth then to go back to a place that can treat people this way.

CHRISTOPHER MOTA: In Cambridge they are the best with Tires, Brakes, ETC. Really nice people and friendly. Rick Hank Elias DJ Neil and company.They are the best!!!!

Brynne Nagy: Everyone at this shop is so welcoming and helpful. They recognize you when you come back and are always fair in their prices and recommendations!

Rubie Rakian: I was quoted $160 to have my tires alignment. After the work was done, I was charged $250. I would not recommend Kendal Advance Tire and Car Care Center. They are dishonest in their business practices with owner/owners who lack integrity. There are many places in the Boston area who will value you as a customer and honor the cost they quote you.

Kavita Venkataramani: Amazing customer service

Rebekah Larsen: Two stars for convenience, but I think the prices here are much steeper than other mechanics in the Boston area. A $130 charge for a diagnostic--and in the end, they simply relayed to me the error codes that I had *already mentioned* when I made the appointment. (Also, there was no mention of the fee in the appointment call--only once I was dropping off my car.) Maybe I've been lucky with other mechanics, but I've never been charged that much for a simple diagnostic. We'll have to go somewhere else so we can afford the cost of the actual repair--the repair quote was also more expensive than expected.

Karli Tumbleson: The guys are super nice, sweet, and funny! They were so helpful and nice when it came to my tires. My tire had a nail in it and they were able to fix it in a timely manner. It wasn't too expensive either.

Chieko Oka: The owner was so kind and he helped me quickly with flat tire. Price is not too low and not too high, it’s just right. I could wait with coffee at warm place. I strongly recommend this shop:)

Sarah Hlubik: Highly recommend! These guys are super nice and excellent at what they do. I came in after not actually getting help at another place. They got me in and out in about 40 minutes for a fire patch. I will be going back.

James Sinoimeri: Best spot for state inspection

Boston Rich: Enjoy the free coffee and let's these guys work 🏆🏆🏆🏆🏆

Diana C: Rick is the nicest guy. They worked fast. Honestly they made my week.

Mauris Nnamani: Spent more than I expected but it was quick and the employees were friendly.

Yahya Shamekhi: Friendly staff and timely service. But the cost was unreasonable and higher than other places. Charged $100 just for installation/balance of two tires.

Kate Sutcliffe: The friendliest car repair place I've ever been to.

Sanaullah Syed: They basically scam you into buying tires from them. And if you get a used one, those tires are way worst than what you originally had.. happened to me when I went in for an inspection, they failed me on tire thread bs, and then had me replace the tires…

George Thomas: I am 70yrs old and I ,and all my family go to Advance Tire,we buy all are tires there,and now all our inspection stickers.Rick is a fantastic person to work with.Honest people.They go out of there way to please.

Liz Solera: Came here after switching my registration from out of state. The mechanic who completed the state inspection for my jeep also mounted my front license plate without any prompting at all.I'm sure it took very little time, but sir, if you're reading this, you have no idea how much you blessed me with a few extra moments.I have arthritis in both hands and reduced fine motor control in my fingers. I was dreading struggling through the installation and being sore afterward, so I left everything in the passenger seat to take care of later. When I realized he installed it for me, it made my day - perhaps my month! I wish I had noticed before I drove off so I could have thanked him.

Dario Namruev: Terrible customer service.

Joseph Brassard: I come here for all routine maintenance. Flat tire? These are your guys. Oil/filter change? Same. I've been here for major routine service as well, never had a bad experience.Since I bought a replacement set of tires they do free rotations for life.Everyone's always polite, even when I lose track of the tire lock adapter and they have to wait a bit while I frantically dig it out of the trunk.

DEYVIDI PEREIRA NASCIMENTO: They were both very honest and pretty helpful. The price for diagnostic was reasonable and fair.

Abedur Rahman: Worst customer service. I had a tire replaced service scheduled with them few weeks ago. When I went to drop my car, guy at the front desk said he has no record of it. And they have no idea who scheduled the appointment with me and no record of my initial tire replace work. so disappointed with their service and behaviour

Maria Julia Piceli Da Silva: Wonderful experience! I called ahead and was able to get my car in quickly. Turned out to be a minor issue.

allel bouteldja: This is not a place to bring your car for service. I would be even hesitant to buy tires from them as they are not easy to deal with if there is any issue with the tire you just bought. I used to live very close to this place which is the reason why I brought my car in the first place 2 years ago. After 2 interactions, I decided to never go there. Guess what, I had to visit this location again after 2 years and was hoping some improvement. Nope. Same old. Very unprofessional attitude, and rude service. Trying to upsell additional service as well.

roncarlos manzie: Excellent job done

Kenneth Grant: A few weeks ago I had to have major work done on my car for a total of $2000. I wanted to use my Goodyear card but they had not sent me a replacement. Bill spent time hunting down my number and transferring the charge to it. This allows me to pay it off over time. I have been going to Goodyear for over 30 years because of people like Bill. Thank you again

Clyde Elledge: Dropped off a tire to have a new one put on. I was told I would be contacted the next day for pickup. It has been 5 days and I still do not have the tire. I've done business with them for years but the service has greatly degraded.

Fern LTTC: I don't go anywhere else but Goodyear. They have friendly staff there (Marc). Their prices are reasonable and good location.

Mrs. D.: Awesome and professional

Ashley Hilf: I have been coming to Goodyear in Lynn for years. No matter what the problem is they are always on top of it. From amazing customer service to incredible mechanical services. I always leave feeling safe, confident and happy with the work they do for my vehicles. Highly recommend.

Mary Hoffmann: I’ve always been able to trust their opinions and prices. They’re honest and stand behind their word & work, which I feel is rare these days.

Maleza Pilgrim Lopresti: Bad experience...hit their sign pole with my car! My car has been totaled!! And their corporate has been horrible!!! I had to go thru my own insurance ! I'm getting way less than expected.. its all been a nightmare! Corporate has been bad customer service! Refuses to email & just not people person. Nightmare really.

Margarita Quiceno: excelente atención

Lily: I took my mother car for an oil change, the guy told me I need to replace a lightbulb, I agreed to do it, the lightbulb cost $8 and labor $28, I do understand I need to pay for labor, but $28 for a $8 lightbulb is tooooooo much, when oil change labor was $16, I don’t get it, anyways the customer service was great.

Rose Brook: I had noticed that my tire was very low so I stopped in there and they were very helpful they put the air in my tire. I was on my way!

Aris Ramos: Great service got all 4 tires done for a great price. Highly recommend

Crystal Ferrioli: Great customer service, very helpful staff, really felt like they cared about me and the safety of my children instead of just making me a dollar sign.

russ william: Great people. Great service. Priced to competitors. Only place i bring all my cars

Angelo Stifano: Awful service, took my car to repair a tire and without even locking at the tire they determined that was not fixable. I asked them to at least inspect the tire and they refused. When I ask for the price of the new tire the MANAGER said "good luck finding the tire" I took the tire to a shop a couple of blocks away and they fixed it no problem in 20 minutes. TERRIBLE service

Joel Pena: Great service

Ebubekir Uçar: Elest was great! Amazing service. Thanks!

Martin Meagher: Brought my car in due to a flat tire. Even without an appointment my car was taken care of relatively quickly and no charge for the patch! Would definitely recommend!

Kristina Lopez: Taylor, Elest, and Cal are amazing!!!!!!Thank you for the fast and friendly service.I really appreciate it.

Rachel Boos: Always a convenient and efficient experience. They are super helpful and nice. There is usually a deal going on on various things.

Chris Cieslik: Needed a tire, got a tire!

Christine Bolton: They were awesome- friendly, professional, tire replacement went perfectly and done in time for the weekend. Would def go here again!

Seth Price: Great service that is very quick and attentive!

Carol Hay: Love these guys. Super friendly and helpful.

Harsha Potu: Shop diagnosed my issue quickly and correctly showed me exactly what was wrong with my vehicle’s wheel unlike my usual tire shop. Will be getting service here from now on.

Fahad Mahmood: Dropped in for a tire change. Excellent service! Timely and economical.

20nu Dabadi: This place is amazing. Good customer service with Mr Gico and highly professional Technician Miss Call did good job with humble smile. I like very much this place compared to other tire services. Hats up!!!!I recommend this place with no doubt about.

Bianca Mullin: THANK YOU to the staff at Mavis Cambridge. My husband, 1 year old son and I were on our way home from Boston to Maine when we realized there was a screw in our tire and we were losing air. No one was able or willing to help plug it until we pulled into Mavis…the very nice gentleman behind the desk told us they were pretty busy but to hang tight and that he would help us - and that he did!!! Customer Service was top notch. Highly recommend going here! Thank you again!

Eve Radovsky: I live close by and have come here for work on my car a few times recently. Frantzi is always very kind, helpful, and straightforward.

Shaun Wortis: I had a seasonal tire change, an oil change and new front brakes — all on a Sunday and for a decent price. Can’t beat that.

Zain: Great Staff!

dragon filia: Fast service and friendly people! I came in with a flat tire and was back on the road in a couple hours.

William Landry: Quick in quick out A+

Pam Grewal: I always go to this trusty garage but this time they truly went above and beyond! My car literally jammed up less than 0.5 miles away (wouldn’t start, steering locked…). The manager Frantzi left the garage, started my car, drove it back to the garage, and insisted on making it a priority - very much rescuing a mother in need!!!

Dan Steinbrink: Honest, clear, great work. I appreciated the suggestions and how fast things moved even though almost no staff did to the holiday

Nilesh Patel: Rude representatives and working staff.I wish I could give them star by minus -10.

Lynn Reznick: If I could give negative stars I would. They used to provide great service but in the last 2 years, I have had problems with the service, in my opinion questionable tampering with my car as opined by my long-term mechanic at another repair shop , and not providing parts that they said they would. Additionally one time they told me to drive into Bay 1 and the floor was missing. I was within a foot of falling into the well. Additionally even with an appointment they run well over the estimated time. Finally, with the new building there is no wifi or cell service. This is a know issue and fixable if they care about customer service which it is apparent they don't.

mike smith: I brought them my truck in for an oil change on Feb. 7th 2018. It was snowing hard that day when I dropped it off. I picked it up and hour later and off I went. A few days later I was sitting in another car and noticed the rear lower quarter panel between the rear tire and truck cab looked awkward and proceeded to take a closer look. I laid on the ground and saw that the panel was folded up under the truck about 6". I went to the other side and saw the exact same damage in the exact same location and both sides had marks like someone had lifted it up on a lift and the damage didn't have any rust yet and it hadn't been on a lift for a long time except at Cambridge tire in Stoneham Ma. I immediately called and drove over to talk with the manager. They denied it over the phone and in person saying there guys would never do such a thing. The manager Mike told me to bring it back and they would put it up on a lift and take pictures. The manager Mike said it looks like recent damage and he confronted the tech saying it looks like a vehicle lift did do the damage but the tech denied it still. They did submit a claim with their insurance (self insured) and I received a call from the insurance devision and they apologized and excepted ownership of the damage. I took it to their preferred body shop who fixes all the damage they do to customers vehicles. I keep calling, looking to settle with zero cooperation. Its been two months with no resolve and they are just plain rude on the phone at this place. Mike, Al and Paul you communication skills and integrity need some improvements. I have let many of my fellow Church members right across the street form your store know all about your practices. See you in small claims court.

Luis Brito: En este lugar pudes comprar las gomas para auto en buenos precios yo usó sus servicios para mi es un excelente lugar te invito A que los visites su trabajo es garmticido

Steven Jakob: Ben Ghazali and Scott Baldwin were terrific. Many thanks for their help.

queen boston: I took my car today and the service was excellent

Rebecca Knowles: I didn’t like their dishonesty with the rebate service. Was misled to take out a card and have repairs done and the problem was not solved. Terrible service by Scott and rebate was never complete

Tom Chen: Had a pleasant time with Scott, who walked me through several tire options and even pointed out how my selected tires through Goodyear’s website were not appropriate for my vehicle

Kristina “Chicklassique” Mateo: Fast, friendly, did i good job. Good price o n tires.

Gabe Winch: In my opinion, do everything you can to avoid taking your car here. The shop is careless about damaging wheels, and will take fighting and a long time of screwing you around to get any semblance of a repair. My wheels were damaged Labor Day 2022, and they weren’t complete until February 2023, with no updates from the general or district manager for 4 months.

cathy bosch: Very easy and pleasant experience at Roslindale Goodyear. Scott was fun to chat with

Smith Smith: Since I’ve gotten these TOP TIER Goodyear assurance maxlife installed, I’ve had a blast driving in it it smoothly in the snow in Boston. I would definitely recommend to anyone that are looking for a smooth ride! These tires make the pot holes sound like heaven fr and I’ve noticed I’ve got better gas mileage as well. The staff at the American Legion Highway were very nice and professional and you actually get fresh Kurig coffee as your waiting to get your TOP TIER TIRE’S installed. Also, the MANAGER ROCKS and Goodyear chose the best when it comes to real fact’s seriously!

Noah Klentak: First time at Goodyear and I was very impressed. Scott the manager was straight-forward and honest. I appreciate it and will be back.

Tim Wolsonovich: The following is my letter to the Store manager after I bought tires there this morning:Hello ScottPositive customer feedback being the rare commodity it is, I wanted to let you know about my interaction with your service manager this morning (though his name escapes me).I came in this morning, without an appointment, to have a tire replaced on my 2018 Rav4. The front tire had a screw lodged in it and had a slow leak that I wanted to replace. At the same time, I had never replaced the tires on the car so I had a suspicion that the other three tires could be near their life end as well.Your service manager walked me through the options, and confirmed my suspicion that all the tires needed to be replaced. He also handled the oil change which was a huge bonus because I could kill two birds with one stone. He gave me the cost up front and was honest and accurate with the time it would take to complete the work.On top of all this, he was respectful and kind with his interactions with the rest of the staff. I know that may not seem like "customer service" but I believe customers really enjoy seeing a positive work environment.You clearly have an excellent staff at your shop. Kudos to you and everyone in the store.Good luck and happy holidays!

Susan Nalepa: Purchased 4 new tires from the company and dealt with the manager Scott who explained in detail the process. Will be a return customer. Written on behalf of Darryl B. Appt October 11 2022

Shaheed Ameen: George was amazing!!! He was super attentive and worked quickly. He defiantly knows what what he’s doing

Emily Messing: Great and efficient service! The store manager, Scott, helped me find my warranty when I had lost my receipt and made sure I got the services I needed that were covered under the warranty.

James Catyb: Charlie at the front desk was phenomenal. He was friendly, able to get the car in quickly, offered advice on whether or not we needed an alignment. Kate got the tires on in a short amount of time and did a great job. I will definitely be back!

Billy Goodrich: The front-desk guy Charlie front was super helpful and got my car in right away and offered great advice about alignment. Kate did a great job and got it done very quick!

Liselle Ransome: The store manager Scott was very helpful and pleasant. My husband and I had an alignment done almost 2months ago, then we notice the wheel was still pulling to the right. We went back in and spoke with Scott, and he explained that our front tire thread was very low. Long story short he assisted us with another alignment after we got the tire change!

Charles O: Went in for a slow leak but they could not find anything wrong with my tire so they gave me a replacement. Alex took care of it and got my tire replaced in about an hour. I am pleased with the service i received today.

Keshia Eccles: Excellent service! Charlie and Alex was awesome very efficient.

Doob Drummond: Great

Tim Standring: I’ve been going there for years but when I wanted to get an inspection done they said I had to be there at 8am or there was no chance of getting it done and I couldn’t leave my car there. Pretty rude about it too. I’ve never heard of a place, especially a major chain having such an unreasonable policy. I will never go there again or refer anyone there. To the proprietor, don’t bother contacting me, I will just block you.

cristobal vasquez: Very good

A K: Have been going to the Sullivan Tire location in Bedford NH for +15 years and happy there. So when my girlfriend needed to get her brake pads replaced I told her to come to this place near her house. As dishonest as they come. The car has a sensor to tell you when your brake pads as getting thin. They charged 40$ to “diagnose” the problem. I told this to the guy checking me out and he said this is their policy. If that’s true it’s messed up and makes you wonder what else are they lying about. Did they even replace the rotors? Did they change the brake fluid? The worst mechanic is the one you can’t trust. Hope the $40 they padded my bill with was worth losing a customer and all my friends I’ll tell to stay away from this place.

Faezeh M R: Horrible customer service. We were promised the car would be ready by 3 pm. It is 5.30 pm and I am still waiting here for a simple tire change.

Grant Klafehn: Dismissive and unhelpful

Steven Rick: I first went in to Sullivan Tire in Somerville to diagnose and patch up a leak in my tire. That fix was super a positive and painless experience so I knew I’d be back again. Later came back needing new tires and the service team was super helpful with finding an option that fit my budget without skimping on quality. Fast work, great communication throughout, and affordable. They don’t upsell, if anything they find ways to cut you a deal. Definitely recommend this shop!

Alex LaFreniere: Couldn't have had a better experience here. I found a leak in my rear tire on Monday evening- unfortunately, a screw had punctured the tire. I saw that Sullivan's was close to my place so I went online and used their easy to navigate website to make a request for an appointment. Someone got back to me the same day to confirm the appointment for Tuesday. I brought the car in, the employees were polite and helpful, they patched the hole, and I had the car back within a couple of hours. Based on previous experiences with other garages I was mentally prepared for this to be a drawn out ordeal costing tons of money, but this was the exact opposite: Sullivan's was fast, no hassle, inexpensive, and straightforward.

Janetsy D: Super helpful very kind and provides speedy service! Great customer service Tay is the best she went above and beyond!

Chris Austill: Quick, easy, reasonably priced service.

Jacki Dewolfe: Matt & Kevin are the best. Always take care of my car like I was their mother. Very pleased with the service.

D Malone: The staff were very friendly and helpful. Communication was good and they answered all of my questions. The work was also completed earlier than expected. My experience with Sullivan Tire in Somerville could not have been better. I will be using this shop again in the future.

공금석: Terrible service. Extra charge. They don't make it on time. I don't even want to give a star

Julie Zemke: I had the most spectacular customer service experience with the team at this Sullivan's Tire & Auto Shop.We called on a Saturday morning after our car hit a pothole on the drive to Boston and was handling strangely. They got us in quickly and the Sullivan's team quickly identified that 1) our car wasn't safe to drive and 2) our repairs would be beyond the scope of work they do. Kevin delivered this news to us with a kindness and understanding that I've found to be rare in the car repair sector! They also refused to accept payment for the diagnosis.While we were figuring out how to get our car to a place that could manage the repairs, the Sullivan's team let us keep our car in their parking lot, since it wasn't safe to drive. We kept in touch with them for a few days while working things out through insurance, and each time we spoke to Kevin and the team, we were just so blown away by how nice they were!I wish we lived in Boston so that we could give this Sullivan's Tire & Auto Service all of our business!

Justin Cuff: Absolute horrible service and rude customer service. There was zero communication that my car would not be serviced today. After taking time off work to have my front brakes replaced I am going to Muneer's Auto Repair in Revere, I had an amazing experience there and were able to fit me in without an appointment. Honestly was significantly cheaper too. DO NOT GO TO SULLIVAN TIRE IN SOMERVILLE a complete waste of time.

Viveka Akkison: I came in a few weeks ago on a Wednesday. I only remember it was Wednesday because the worker behind the desk told me he was usually by himself on Wednesdays. (His name was Michael something I forget the last name, Angelo I believe it was? I know it was close to the painters name if not exactly.) Anyway I digress, all I can say is what a life saver!! I came in totally expecting my car to be dropped off for days because it was having trouble starting and a tire needed repairing. Michael said at first he could make an appointment, I told him it was an emergency and I needed the car to pick up my son from the airport the next day. He got me in right on the spot, even offered me a free ride home and back with Lyft! (What a great feature from you guys) had my car ready same day and he even put a coupon in that I forgot to bring, so I came back with it the next day just to show him I wasn’t lying. 10/1000 experience! The technician was amazing as well, she was a deaf woman which was great to see a woman in the industry! I honestly can’t see why this store has negative reviews I mean are we talking about the same Somerville store here?

Sandy Adams: Terrible service, rude, and I will not be going back for services or buy new tires from them again. Made an online appointment for State Inspection, Oil changed, Tires rotated, balanced, and aligned. I purchased 4 new tires from them with Peace of Mind Package, 5000 miles ago. My wife brought the car in as scheduled and the guy said, they don't do State Inspections and that the website is wrong. He also said that he'll rotate the tires but since it is new, we don't need to have it balanced or aligned. He refused to do the work we signed up for and asked for. Even though we had an appointment, changing oil and rotating tires w/o alignment took 4 hours. Terrible service, rude, and I will not be going back for tire services or buy new tires from them again. Our experience might only relate to the Somerville location.

Greg Coote: Really bad experience. Cannot recommend.

Somerville Sullivan: unexpected not heat fixed me up right away

Q T: I see on the reviews that it’s either mostly 5 stars or 1 star and some in between. I unfortunately had a 1 star experience. It was honestly surprising to me how dismissive the employees were of my experience since i have a very long-standing relationship with many Sullivan locations. Expecting me at 7:30am when nowhere on my confirmation does it say that I was expected at 7:30am. The service rep I spoke to who scheduled my morning drop off (separate from this location’s staff) even said he was surprised that happened because I was doing an all day drop off so “Why does the time even matter?” Even after all the effort I went through to get my car there without further damaging the engine (i waited about 40 minutes for a 1 mile tow). In my file, it is clear that the issue is urgent. So to push my appointment forward 5 days when I arrived before 8am is just… not good business. I ended up driving (when I shouldn’t have) to the Brookline location where they not only took me in with NO appointment but they delivered the exceptional service i expect from Sullivan. I will never visit the Somerville location again. Why would I? Do better, Somerville.

Tom Jaques: Great tire shop with even better service. Been for new tires and tire repair, always quick service and fair prices. Camberville is lucky to have them.