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1. New England Hot Tub Spa and Patio Furniture - Malden
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· 1 reviews
208 Broadway Retail, Malden, MA 02148
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D R: Best hot tubs and spas in Boston Ma new hot tubs spa and jacuzzis for your back yard, deck house. Awesome pricing cheap priced low cost jacuzzi spas hot tubs and hottib covers, chemicals. Delivery only they only deliver I think.
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2. Aqua Living Factory Outlets - Dedham
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· 5 reviews
120 Stergis Way, Dedham, MA 02026
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Barry Taylor: Julie from Cranston RI Aqua Spas is a rock star! What do we want from a sales person? Reliable information, patience, kindness and being a good communicator. Julie is the kind of person I like to support to buy things from. If you are looking for a hot tub, I highly recommend to call Julie.
Christopher Guay: Why is this still listed on google maps?
Alex Tin: Not a real place.Please avoid previous people's mistakes and do not order anything from "Aqua Living Factory Outlets".Picture attached is location of where "Aqua Living Factory Outlets" is stated on Google Maps, when we attempted to go there.
Jully Tin: It's a fake address! no such company ! Do not come
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3. New England Spas - Natick
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· 407 reviews
35 Worcester St, Natick, MA 01760
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Kremdal TheOrc: The staff are super friendly and knowledgeable.
Debbie Mastroianni: Our spa technician was efficient and knowledgeable and he figured out our problem right away and also suggested that he perform an additional service that was needed. Even gave me a tutorial on our spa menu which was very helpful.
Jimmy Ruel: Great experience. Nick is a real expert and explained everything clearly with enthusiasm. I consider Nick a true friend and partner. Thanks for doing such o good job!!!!!
William DeBenedetto: Purchased my Sundance in 2021 from a different dealer but after multiple issues with them I got Sundance to transfer my warranty and service coverage to New England spas. Unlike the other company, I receive prompt responses and they came out within 5 days of requesting service. The tech Dave that came out was very personable, super knowledgeable, and helpful. I explained to him I had service down back in mid 2022 and the issue then was the same as now, a temperature sensor. Dave was upfront with me that Sundance did have a ru n of bad sensors but the issue was fixed. He explained the problem sensors had a green wire and the new sensors that addressed the issue was now red. I was very satisfied with the service and appreciated the candidness. Would recommend this company
Erik Britt-Webb: NE Spa people are always so knowledgeable, friendly and helpful!
Katie Flanagan: Nicholas was super helpful, very knowledgeable and patient in answering all of our questions. If only all customer service could be so good! Thank you Nicholas!
Steven Gallien: My wife and I bought a Sundance Hot Tub from Nespas and from day 1 it was tripping the breaker almost daily. I had Service tech Dave Groulx from Nespas come out and he figured out it was the way it was wired in the breaker panel. It was not the hot tub at all. Dave was excellent, professional, and kept me in the loop. We are now back to enjoying our hot tub!! Thanks Dave!
Dan Costello: Bought our hot tub here and they made it easy and fun! Getting supplies and advice is easy peasy!
MBL: Bought a pretty expensive Spa at this place yet all communication stopped once I signed and dropped off the downpayment. Our spa finally arrived several month delayed, got „dropped-off“ at the house yet nobody bothered to help us with the setup such as connecting it to power or setting up the proper chemicals. I’d never buy at NES again!
Carolyn Donnelly: We had a great experience at the Natick location from the moment we entered the store to delivery of our spa. Jason was extremely knowledgeable and made us feel heard and understood when it came to our wants and needs. Also must add, he was very patient and kind with our three little ones while we were perusing our options. Augie, Dylan, Anthony and William were our delivery team. Even amongst rain they were professional, respectful and diligent. They gave us ample opportunities to make minor changes to positioning of the spa and helped make smart decisions. We are so thankful for this team and excited to use our spa asap!
Curt Anderson: Yesterday, July 7, 2022, the New England Spas service technician performed his magic on our brand new HotSprings Grandee spa. We were able to go into the spa for the first time last night, due to David's prompt response to my wife Susanne's and my request for help. The water was not heating.David not only arrived and fixed the wiring mistake in the Grandee control panel, but David also made sure the salt level in the spa was correct and he stayed at our house for the extra time necessary to make sure this fantastic spa was working perfectly.Thank you to David Groulx and thanks to his New England Spas Team including Steve Hanna.This NE Spas Team has the depth and expertise and customer friendly attitude that makes our purchasing decision with NE Spas the right decision.Thank you, David. And thanks to Steve. And thanks to the entire NE Spas Team!Curt AndersonWeston, MA
David Moy: Great experience from sales to delivery to installation. Installers Augie, Shawn, Dylan and Edwin were on time and did a great job. Original electrician fell through so we used recommended NE Spa electrician and cost was outrageous.
Sue Edelman: I purchased a new Sundance hot tub from New England Spas in Natick, MA. I am impressed with the professionalism, customer service and genuine friendliness of the staff, from sales to delivery and set-up. The salespeople took the time to educate us about different types and features of hot tubs and guided us to a model that is right for us. The delivery crew was simply amazing. Augie, Nick, Dylan and Edwin made it seem easy as they hoisted our new spa from the flatbed truck to the front yard and then by crane to back yard over the top of the house. I never doubted them for a moment! They set up the hot tub, packaged up all the wrapping materials and helped me put the recyclable items in my bin. Since delivery, Steve in sales has been very helpful with getting me all the supplies I need. I am very pleased with my purchase so far and would recommend New England Spas to anyone who is interested in improving their outdoor life.
Regina P: Delivery and setup of our new spa was perfect. Augie, Dylan and Jose had a timely arrival, put the spa exactly where we wanted it (which was not easy because these units are very heavy!) and did a quick wrap-up of the packing materials. Great crew!!
Tony Lisa: Just had a great service visit with Dave G. Incredibly helpful and polite. Can't recommend him enough! He is a very valuable employee.
Klaudia White: Amazing customer service! We just had our spa delivered by Augie, Nick, Jose & Dylan and they were very professional and friendly. What a great crew! They were on time and set up the spa exactly how we asked. They cleaned up all the packaging and made sure everything was neat and tidy when they left. They even walked us through the initial set up! Daniel at the Natick store was very patient and wonderful to work with (we had a million questions). He helped us pick out the perfect unit for us and we are so excited to finally use our new spa!
Jessi Champion: Our delivery went very smoothly. The guys were thorough, cleaned up after themselves and made sure we understood everything. We are very happy. Thank you to Augie, Nick, Dylan and Jose!
Kim Suga: You are buying a luxury item and Steve Hanna treats you as such.The guy knows his products. He is responsive as is the delivery team.Installation team was fantastic. Friendly people carefully setting up your tub.I highly recommend the staff at the Natick location.
Cyril Lemaire: I called a couple of weeks ago to make an appointment to change my clear ray bulb and was perfectly happy with the timeliness, friendliness, and professionalism of our service tech, Ruben. He called on his way to let us know he was coming, explained what he was doing in a very courteous manner, and gave me good advise for ongoing self maintenance. Thanks Ruben !
Joy Hurley: Just had our Hotsprings spa delivered and it was an easy experience all around. Our salesperson, Stephen was helpful and knowledgeable and gave a great introduction to using the spa. Augie, Nick, Dylan and Edwin called us when they were on the way for delivery and made sure the spa was in the right spot. They were professional and set up our new spa in no time!
Tom A: New Optima Spa delivered today! Wonderful experience with everyone at New England Spa from Kathleen in Norwell, to Augie, Nick, Dillon, and William of the delivery team. Craned tub over the house. Perfect all around. Thank you all!
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4. R&R Pool & Spa - Littleton
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· 33 reviews
256 Great Rd, Littleton, MA 01460
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Alex Jordan: Nice, down-to-earth people who are consistently responsive, knowledgeable, and ethical. They don't push services, and prices are competitive. We've been really happy with R&R after growing frustrated with another pool contractor in the area. Couldn't recommend R&R more highly.
Dmitry Merzon: Extremely knowledgeable! I got more useful info in twenty minutes than a year of researching online.
Scott Toth: I have been a customer for a year. The instore service is amazing. The staff has deep knowledge and has always been helpful and friendly. I've also needed service on my pool and they responded to my problem with urgency and exceeded my expectations. I have a ton of confidence that whatever my pool needs are, R&R will be able to address it.
Melinda DeSanctis: I can’t say enough good things about this company! I called on a VERY busy Friday at the start of summer and they couldn’t have been more helpful. The woman who answered the phone was incredibly friendly and answered my zillion questions about a used spa that I was thinking of buying. She even let me talk to the owner, who gave me all the info I would need to move the spa to my house. They took a ton of time out of their busy morning to answer my questions, even though they weren’t going to make any money off me. If I ever do buy new, it will definitely be from R&R Pool and Spa.
Brenda Infantino: Went in for Polaris pump hose connector. Was going to leave my name and number for someone to get back to me when associate helping me started hacking. No mask and didn't cover mouth.
Mike White: What a great customer experience we received when we visited today. Very pleasant and no sales pressure. If your looking for a hot tub go talk to Alicia and check them out!
Christine Casey: I cannot recommend this company highly enough. They are knowledgeable, ethical, helpful, and incredibly easy to work with. I had a serious family health issue the summer of Covid. R&R worked on the phone with my neighbor who had NO pool experience, and with their patience and telephone help she was able to keep my pool healthy all summer, at a time that I would have lost it if I had to give it any attention. They have opened and closed for us for several years, and are reasonably priced, do excellent work, and offer as much advice and help as we ever need. Highest possible recommendation.
C Coffin: Just purchased a new hot tub a few months ago and the staff at R&R have been so helpful. They answer all of my numerous questions, test my water, provide a printed water analysis with specific instructions on what I need to add to my spa to keep it sparkling clean. They offer as much service as you need or as little as you want. We are "do it yourselfers" and they give us all the instructions we need. Couldn't be happier with their expertise, guidance, and customer service.
Sandra Fallica: Very knowledgeable staff when it comes to maintaining and caring for your hot tub!!
Allison Quirion: Called today as our hot tub was not heating properly. Although we are out of their service area, the staff helped to provide information and a referral. I think this was above and beyond! Thank you for taking the time to help.
Andrew Nagelin: Ordered ahead of time and they had everything ready when I got there. While I love to browse and look at the hot tubs,this was really convenient.
Bubba Boudreau: Sweer
George Lystila: Very happy with the repair person. Scott did a great job narrowing down the problem. Will recommend to anyone.
Wally Tomyl: Great place using for years
Stephen Sawyer: These people know pools. They know how to care for your pool. They know how to make your water sparkle. I’ve tried three or four different companies, this is the only place I’m going to go from here on. Thank you!
Jason Arcouette: excellent service and staff at this place
Andrew Keane: The past decade of my life is better because I have been a customer of R&R.
Wes F: Great knowledgeable staff, and good prices.
Chris Brown: Brad and team are great. Love the new spa and their pool service.
Kevin Sanders: Very helpful and friendly service.
B Jasper: I was fortunate enough to find R&R 10 plus years ago after looking for help with my pool. They were extremely professional and friendly, the personal care resulted in a pristine pool and care has been made easy for me ever since. I can rely on them to ensure my pool and spa are maintained in perfect order. Simply the best, and it's a pleasure doing business with them.
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5. Atlantic Hot Tubs - Braintree
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· 11 reviews
121 Hancock St, Braintree, MA 02184
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6. Mainely Tubs - Danvers
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· 2 reviews
50 Independence Way Unit 1, Danvers, MA 01923
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7. Island Spas - Billerica
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· 13 reviews
14 Hadley St C, North Billerica, MA 01862
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8. HydroTech - Braintree
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· 11 reviews
121 Hancock St, Braintree, MA 02184
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9. New England Spas - Norwell
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· 82 reviews
45 Pond St, Norwell, MA 02061
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