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Hunt's Photo and Video Hunt's Photo & Video

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1. Hunt's Photo and Video - Cambridge

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· 141 reviews

99 Mt Auburn St, Cambridge, MA 02139

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Hunt's Photo and Video: what do users think?
May Braverman: I stopped in today to get my camera looked at and to pick up some lens wipes, Cecilia was incredibly helpful and took the time to show me how to use the cleaning tools!
Sharee Pettiford: Nancy and Celine were amazing. Great knowledge and customer service. They saved the day for my small business ! Thanks ladies💪🏾
Jade Alexandria: Had them check if an old film camera I acquired is working. Super quick and pleasant experience.
Mitchell Fratini: I go here for all my camera needs. The staff is kind, helpful, and very personable and above all else, knowledgeable and passionate about photography. Look no further if you want to get into photography or want to develop some film!
Michael Lewis: Excellent advice and service.
Husain Al-Mohssen: Great thoughtful members. Great prices !
Joseph Wills: upcharged me for higher resolution film scanning, then gave back negatives that were processed incorrectly with large artifacts affecting many of the pictures.
Jake G: Quality store.
Stacey Quandt: I am so glad I stopped here to get a passport photo just hours before my in-person appointment at the passport agency. The photographer at Hunts graciously took three photos and I selected the best one to be printed. The entire process took less than 30 minutes.
Amy Hao: I needed a passport photo taken and decided to try and support a smaller chain like Hunt’s. I went in on a Sunday, 15 minutes before closing. The store was very busy but there were about 5 customers behind me in line. I waited for 15 minutes while they were serving two other customers. When I got to the front of the line, I was told that they were closed and to come back tomorrow. While I normally would be very understanding of this, they proceeded to service customers in line behind me, presumably because they would be buying bigger ticket items instead of an inexpensive passport photo. This felt unfair to me - if you’re going to close shop, close shop, but don’t selectively service people. I went down the street to CVS and they did a fine job. I can’t comment on their other services or products but I’m not inclined to return.
Yaseen Islam: I wish i could rate this place higher because the people working here are wonderful. However, the main location that they send their film to for development is my main concern. There are light leaks on the majority of every roll i submitted for developing and scanning, and there really should not be any excuse for that as when developing for myself with my cameras i never get any leaks. Now suddenly with Hunt's i'm seeing major leaks on every roll. Not coming back for this service, and i recommend everyone to go elsewhere.
Vicky Roy: Good service and great for foreign passport pictures!
Jessica Schneider: Overall the shop was really nice and friendly. They have lot of great camera gear. I was a bit disappointed that my lens couldn't be repair after weeks I was told it was. I'm grateful for the refund at least.
Tristen Roman: Really fair trade in value, nice staff,
katerina zhovna: Great customer service! I personally was taken care by Jamie. She was super helpful, knew a ton about the merchandize, opened a new boxed Sony camera to show me the body of the camera, helped with the best lense for my purposed( I shoot weddings). Overall the atmosphere in the store and the customer service was great, so glad to have this store in my neighborhood. Definetely will be back again soon! :)
Matt Capone (matcpn): Really knowledgeable staff, good prices on used gear
Valerie Alleyne (May): Friendly and knowledgeable
Larry Whitney: Very helpful and knowledgeable staff. Good inventory too!
William Menchaca: Color film is simply too expensive and takes too long to get processed and delivered. One roll of 35mm E6 process film should not take 3 weeks to scan and process. Also that same roll costs roughly $50 to buy and have processed and scanned. Hunts gives pretty good results, which is why they get 3 stars. But the service is slow, pricey, and inconsistent. If you want to develop and scan black and white, my suggestion, do it at home. Color is unfortunately much more difficult to do at home.
Ron Yang: My local camera store. I get my film developed here. Prices are okay, and they have to ship it to their lab in the suburbs so it’s a 2 week turnaround, but the convenience and supporting a local place is worth it.
Chris Whitney: very nice they convert little camcorder tapes to USB drives very reasonable all their services

2. Hunt's Photo & Video - Boston

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· 218 reviews

514 Commonwealth Ave, Boston, MA 02215

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Hunt's Photo & Video: what do users think?
Alexander James L: The pros:Staff are open and honest about their pricing for second hand, so you know what kind of deal you're getting.Lots of film available, though the mark up is a little pricy.Staff are generally friendly when selling you something, but this is to be expected.The cons :Film development here is really expensive given how slow it is, even if you don't get scans. Also, it took four weeks for my rolls to come back which is somewhat absurd. I was told this was because they're sent off to another lab when pushed, but I was given a timeline of one to two weeks at the store.Worst of all, one of the rolls I got back was completely blacked out, even the coding along the sides. Store staff first said it was due to camera not exposing, but this would produce the opposite effect of clear negatives with the side coding visible. The only conclusion I can come to (this was a roll of hp5 I had bought from here) is that the lab they sent the rolls too had messed up this particular one. If it had been the fault of the camera I'd expect each frame to be black respectively but the coding should be easily readable if developed properly. Given that the entire roll was black this indicates the film has been exposed to light out of the canister prior to development and the lab is likely at fault. I was just told by staff it's probably my cameras fault and that was that. Wasn't offered any other sort of compensation.... Wouldnt come back for film related items, there are other local labs that are cheaper with better service.
Jacob Heyerly: Came in 15 minutes to close. I’m new to photography, needed a sensor cleaning, Alex taught me how to do it. Great service, very nice even near closing, knowledgeable staff, quick, and came out with something learned. 10/10
Javier Rosa: Love this location!! Great staff, service and gear!
Chris Ferry: Great local store for your photography and videography needs! The staff is excellent and they transferred a product from a different store to my local location for pickup. They sell both new and used gear and have a good selection of products that you really want to see and handle before buying. For example, holding and trying on a backpack is a better experience than trying to gauge from just measurements and photos.Overall, I highly recommend this shop for any photography needs your might have!
Long Tran: First time develop my film, the staff very friendly and answers all my questions
maxwell: great shop with really helpful employees and great prices! i brought film in to be developed and one of the rolls came back blank. they gave me a refund for it! the others places i’ve gotten film developed at havent done that so it was unexpected but really appreciated! i will definitely be getting my film developed here from now on. only took a week to get my scans back too!
Ethan Valery: Great customer service, saw to all my needs and helped me with a issue with my lens great selection of both used and new lens
J.S. Kullar (kullarclicks): Professional service for me, asked for a filter on two occasions. They always keep the order ready on time, prices could be a bit higher than Amazon.
Fiona Brown: I had the best experience with everyone at Hunt’s. They looked at my camera and tried to fix it for me. When they couldn’t find an immediate solution they gave me multiple options on what my next steps could be. I am currently working on my capstone and I needed a camera ASAP. They were able to order me a camera that is better than my current one for a cheaper price than what I paid for my previous camera. I went to pick it up after a few days once it came in and it was amazing quality. They are the kindest people I have ever met and made the stressful task of getting a new camera simple and pleasurable. They went above and beyond. I am extremely impressed by and thankful for them. They now have another loyal customer, I will be going back to them anytime I need anything else.
Nicole: The staff at Hunt’s was exceptionally professional and patient with me as I struggled to download printable copies of photos to print. In addition, upon picking up my prints, I realized that I mistakenly sent the wrong photo. Alex quickly responded very graciously and had my new prints ready within an hour. The service is above and beyond, and the prints are of high quality. I will continue to use Hunt’s for all my printing and camera meds.
Caleb Peck: Went in to pick up some photo paper for a critique I had in the afternoon. David and Alex were both exquisite and helped me find exactly what I needed. Excellent store!
Marie Froemmrich: Adaptation to previous review about lighting and resolution of passport photos. I specifically decided to get my photos taken here because I‘m a relatively regular customer and have always been very happy with their services, products, recommendations and especially friendly and efficient customer service- so was very confident that i would get good quality photos here. Initially I wasn’t very happy with the resolution of the photos and lighting and left a review here. A day later I received a call from them apologizing, offering a refund and outlining changes that were made to the setup.I really appreciated the follow up from them and that they immediately worked on improving the service. Would go back to get photos taken there and reliably always my go to for all things camera related in Boston.
Anna Macdonald: Lost my film - not sure how film gets lost at a business which deals exclusively with film but I still haven't gotten my film back.
ozcan demirdag: this place is absolute GARBAGE. DO NOT GO. they will make it their mission to loose your film. AVOID AT ALL COSTS. waste of money. the staff is incredibly rude, have no knowledge on anything, and will make it their mission to sabotage your film. THEY LOOSE FILM CONSTANTLY.
Ilayda Demirdag: DO NOT GO. DO NOT SEND YOU FILM. DO NOT PURCHASE ANYTHING. they will loose your film. staff is so incredibly rude. will purposefully sabotage your film. seriously needs to be shut down.
samuel diaz: Tienda de cámaras fotográficas y acesorios. Muy amablemente los empleados.
Brian Coiro: Great customer service at the end of the day. Highly recommend hunts over all for not only that but their expertise
Meraj Ramezani: Great service!
Qwik Labs: Horrible. They would charge you 6 to 10 times higher than the initial price they told you. They also try to fool you. Two pictures (half size than A4 paper )( just print) (they are identical) were charged two times of 30 dollars ( They tried to fool you and said they are different to charge you higher price to ripe you off. They charged you service fee although you are not taking pictures there( just printing). Horrible experience!
Muhieddine Labban: The worst passport photo I have ever gotten! They have no light set up and terrible resolution. Your photo will have shadows, and the colors will be pale. Do not go there! Use your iPhone instead and save your money. Also, it did not fit the requirements. The digital picture they sent us was also a scanned image of the poorly printed photos

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