Best Hyundai Dealer Cambridge Near Me

Zina Solomonova: Excellent experience with the place and Xavier Casiano is the best person to have business with.

JK FREEDMAN: Professional and friendly service from Kelson this morning!

Mollyann Haskins: I went to multiple Hyundai dealerships between New York, Western MA, and Eastern MA. From the time I spoke with John Chen on the phone during my initial phone call to the time I drove my new car out of the lot, I have been thoroughly impressed and happy. John was patient and understanding, and never made me feel pressured to purchase anything. I did not feel bullied as I did at Balise Hyundai in Springfield, and he explained everything to me and answered all questions. John worked late to get the deal done in a very quick manner, and stayed in communication along the way. Even a few days after I got the car John checked in with me to ensure I was enjoying the vehicle. Quirk really is different than other dealerships, from the way their employees dress in suits to the professionalism in their customer service— I cannot recommend more! Thank you Quirk and thank you John!

MVP: The staff are welcoming. The help I receive from the Service Department is exceptional. The Service Director, Cory, is one of the most patient people I've ever known.

Shrijan Aryal: I had an amazing service experience at Quirk. I have one of the N versions and other dealers mistake it for N-line and use wrong grade oils not suitable for N. I am watching you "Nashua Hyundai"(0 stars). I had to pay out of pocket to have it replaced later on because my car needed 0w30 not 5w20 for n lines and Nashua didn't even have those oil which you can literally get anywhere.But Quirk Hyundai service department knows what they're doing and took care of me with correct oil grade for my elantra N and also did one of the seatbelt recalls as part of complimentary maintenance. Give them a try for any new car purchase and/or service.

Lawrence Majchrzak: Just bought a new 2023 Hyundai Tuscon from Carlos. He was very helpful and made the process easy. Would reccomend!

Matthew Belnap: Cedric Coston was incredibly helpful in showing us the features of our new Palisade. He was informative, knowledgeable, and a big help in teaching us what we needed to know about our new car. He even took us out for a quick test drive to show us the lane assist and the adaptive cruise control. Couldn't ask for better service than Cedric gave us.

Brendan Forti: Worked with Carlos to reserve the a Palisade Caligraphy. He was very easy going and the prices were very competitive. Unfortunately the delivery date no longer worked for me and he refunded my reservations with zero questions asked. I didn't end up settling with Quirk but I'll definitely work with Carlos again!

Juan Soto: Very poor quality of services, I had to go three times to repair my new truck and the last time they left the coolant tank empty, my engine almost burned out, when I bought my truck the seller was not good

Thomas Lane: Excellent sales team and experience. Recommend

Pam Amerault: Terrific experience at Quirk Hyundai. Xavier, our salesman was fantastic. He made the whole process easy and enjoyable. He helped me get the car that I wanted and needed. Highly recommend Xavier and Quirk Hyundai.

ESTHER KWOK: Good and efficient services, very helpful in every step during the purchase with no pressure. John Chen, the sales manager was exceptional, patient and helpful with great follow-up. I would recommend Quirk Hyundai at Quincy, MA to everyone. Esther K.

Robert Moore: All interaction with Quirk Hyundai was excellent!!! An exceptional experience.

Iryna Kotzias: I just want to give a huge shout out to John Chen, who helped me get a car that I wanted. John, if you are reading this, just know you made one customer extremely happy and it was a great pleasure doing business with you! John is highly professional, super friendly, and most importantly, he listens to you and hears you! Customer service that we received was outstanding and this goes beyond John. All the members of their team are extremelyrespectful, professional, sharp and friendly. Nobody was pushy, nor was trying to sell something that we didn't want, or couldn't afford. I am sure that this is very important to a lot of people who is looking to purchase a car. Me and my husband were so happy with the experience at this dealership, that I know for a fact, we will be back and most definitely going to send people to them. Please don't hesitate going to this dealership, I promise you, you wont regret it. With respect and gratitude to John Chen and entire Quirk Hyundai team in Quincy, MA!

Valerie Busby: Sammy and his staff provided knowledgeable information in a professional and courteous manner. They are an asset to this dealership. The dealership seemed to have a better in stock inventory, and they were very accommodating.

Glennys Lantigua: Came to the dealer and Matthew and Carlos were very helpful. They helped me get a car! FINALLY !!!! They are the best!Thank you guys.

Andrew Langione: I called 2 other Hyundais and they told me no one could look at my car till March/April.. I called quirk and Corey told me to bring it in right away.. they found the issue with my car and fixed.. Chris and Corey made sure I had a loaner car.. they reached out to us during the process of them fixing the car and made sure everything was good and if we need anything else... Corey and Chris you guys rock!!!!!Andrew

Joanne Thomas: I went in for Service & ended up driving away in a 2023 Venue SEL. Carlos Amado & Xavier went above & beyond to accommodate my specific requirements ( Monthly payments, items I wanted inside & outside the SUV).The repair to my 2020 Elantra would have cost more than a down payment on a Lease!They were thorough, spent so much time going over all the information step by step. Service Department was excellent & honest too.So very satisfied with their service & will continue coming back here.You will not be disappointed!

Sunni Wright: Carlos made the whole car buying experience so easy and stress free from beginning to end. Can not recommend him enough!

Grazyna Stelmaszek: Xaviero Casiano made the buying experience exceptional, professional, time efficient, and pleasureable. This days is hard to find that kind of service so thanks again Xaviero.

Pavel Budko: Mark Cortez fixed my problem. Thank you

Samuel: The worst dealership experience I've ever had.1. I had called ahead looking for 4 different cars to test drive, which they confirmed. But when I arrived, 2 of the cars were not available, wasting my time.2. The salesperson was very unpleasant to deal with. As soon as I mentioned that I was not planning on buying that day, she became very disengaged, not bothering to explain anything about the cars I was interested. But at the same time, she was very rude and pressuring, and I had to tell her at least 3 times that I was not planning on buying a car that day. Additionally, she was very reticent to do anything (e.g. show me the car, give me a quote) until I started walking out of the dealership, as she claimed that their policy was to help only those who were planning on buying the same day.

Relaxing Music: I've walked in pride Hyundai dealership in Lynn MA to purchase a vehicle and no one talked to me for over one hour. There's an old woman sitting at her desk without having a customer in front of her. She left her desk many times and passed me by in her way out and she didn't say anything to me. Another male employee walked in and looked at me from top to bottom and still didn't greet me nor did he ask if I was being helped? No one didn't even care to ask me what am I here for? Am I waiting for someone? Did someone ever talk to me? No greetings, no question, and no service. Never again, Pride Hyundai of Lynn, MA.

Drew M: The service department is useless. Stopped by to get a quote to repair a damaged camera. Lady in the service dept didn't even care. Told me I'd need to schedule an apt just to diagnose the problem. $150 and none of that goes toward the repair. Asked if she could ballpark the cost to replace the camera as I'm trying to decide whether to pay outright or file an insurance claim. She said "no - you'll have to schedule an apt to get it diagnosed". Completely useless and not friendly. Will never return to this dealership.

Mary Money: This dealership should be called "Disgrace" Hyundai because they certainly should not be proud of their business model and is the reason why car dealers have a bad name.Who takes pride in financing or ripping off is more like it, a 75 year old with horrible credit and questionable judgement skills just to make a sale....even after speaking with the concerned family members about the transaction??????? DISGRACE HYUNDAI THAT'S WHO.You people should be ashamed of yourselves and your business practices! DO NOT BUY A CAR FROM THIS DISGRACEFUL BUSINESS, THEY HAVE NO MORALS OR INTEGRITY!!!!!!!

Daniel Castro: Permaul was amazing very knowledgeable and professional also very humble actitud. I’ll recommend him every where I know there’s somebody on the car market I think pride Hundai experience was a perfect success from beginning to end. Thank u pride for having a representative like Permaul.

Joan Meader: Our salesman Robert, was respectful, polite, and extremely knowledgeable about his products. He was also a very good and paient teacher. We never at any time felt hurried or pressured, on the contrary we were encouraged to ask questions. We are very happy with our new purchase, and we will continue to buy our cars from Robert at Pride.On a side note, as we were waiting for all the last things to be done on our car, it allowed my husband and I to observe other salesmanship interactions with customers, and that same respectful non pressured and friendly atmosphere was consistent with how our experience was. Thank you Pride!

Jin Lin: Mary Kate was very helpful! Thanks so much!

Meredith Fine: Great car, terrible dealership. I don't know how they stay in business.

Dana Searle: Leasing my new vehicle with Mary Kate was swift and painless. The process was very simple and I really enjoyed our conversations as well. Would definitely recommend working with her again

lakshay chauhan: Worst dealership ever, made me regret buying a hyundai specially from them. My car is just two weeks old and it had some safety and technical issues, i went to the dealership and bob (manager)told me to fix the problem myself as they cannot do anything about it. I was complaining to them about what is going on, so he took me beside the services area where there are not many customers present and raised his voice on me and completely neglected my concerns. He also made some personal comments. I remember the day when they wanted to sell the car to me and how polite he was acting but just in a span of two weeks, they showed their true colors and how they treat their customers. I suggest reading their reviews on yelp before buying or visiting them. I wish i had done the same. They have the worst reviews on yelp. Bob is very rude so if you are visiting the dealership, please avoid him and my suggestion is to go to quirk hyundai or mirk and not the pride Hyundai of lynn. Once they sell you the car, they do not value you as a customer and treat you badly as if you owe them something. Also the sales associates will call you day and night to purchase a car from them and will provide you false information all the time and when you confront them they will prove you wrong. I am planning to pay the car in full and sell it asap. Not even 400 miles on it and it has issues and when i visited the dealership they treated me very badly also told me not to walk in without an appointment. I mean my car had some very serious safety issues and if i wait for their appointment which you will never get, its a life threatening concern for me and my family. Btw they dont care if something happens to you or your family. What they care about is selling a car and cheating customers. I strongly suggest to read their reviews on yelp. Worst dealership and worst customer service. Will never recommend anyone to buy a hyundai or go their dealership. Made a big big mistake.

Christie Abel: My experience as a first time buyer was greatThanks to Cammarata for helping me find the car that I needed, he make sure everything was done properly.

Robin Lane: Permaul at Pride Hyundai in Lynn MA. is a total pleasure. A very kind and helpful car guy. So often people who sell cars get a bad rap. If you’re thinking of buying or leasing a Hyundai from somewhere in New England I would drive a bit further just to be able to meet and work with Permaul. I lovemy my Ioniq and appreciate the care I was shown.

Luis Martell: He is easy to deal with.

Matthew Fanikos: Easy to work with!

Kediil: None of the phone numbers have worked for over a week. The chat person would not acknowledge this issue. The chat person kept giving me the same numbers to call that don't work. The chat person said service would call me, they did not. Not worth my time to deal with a facility of this apparent calibre.

Diane Correnti: I'm repeat customer at Pride Hyundai because of the staff and service.

Panchi: This place is great as long as you are buying a new car I bought 3 cars from them in the past 7 years but I won't buy anymore thanks to the service department. They used to be great but starting 2 years ago they're awful tried to get an oil change and they tell me that I have to wait for 2 months Also I had a problem with something that was covered under the warranty but since I couldn't get an appointment the warranty expired .But what really did it was that to get 4 new tires I had to leave the car there for 2 days and they did the alignment wrong so wrong that I had to get new tires again after only 10 months because since it wasn't aligned right my tires ended up being worn out to the coils on the inside so needless to say I'll never go back to this place .

JM S: I simply do not feel like a valued customer. I don't recommend anyone buy a vehicle from them as long as their service department is in the mess that it is. I left my car there for 2 days and all they did was an oil change. I took my car home with none of the work i had made the appointment for done, except the oil change. I have called since but no one returns my call. They clearly don't care.UPDATE - After the service manager reached out to me, the work I originally scheduled was completed, and the detail was done impeccably. I can say I'm a satisfied customer. No one likes negative reviews, but they do offer an opportunity to do better. I appreciate the effort to make my experience better, and I'm glad to edit my review.

Taylor M: My Aunt Mary Daniluik just re leased a new car her she was so delighted she wanted me to help her post a review . “Most wonderful experience ever . Mary was so kind and knowledgeable . She made it seamless in my car transaction. She is a huge credit to Hyundai. “

Olivia Hussey: more updates: we spoke with Steph in sales. last week we were given the option to sell our car directly to Mirak, the offer was supposed to be extended to 3/10, contingent on assurance that our insurance would cover all costs after our car was sold. We have a signed notice from our insurance that they will continue to cover costs until the car is fully fixed. Steph now says that she will not buy our car until it is fully fixed. it's now been 44 days since our car has been waiting in their collision center for parts. they had it for a month when they offered to buy it. I am now stuck with a car I can't drive and no clue when replacement parts will be delivered.original review: Mirak's a fine dealership if you're buying a car only. I leased a 2020 elantra. When I was t boned and needed two doors replaced they handled it really well. When my car was stolen (look up Kia and Hyundai class action lawsuit) ignition busted, and window bashed in (1/23), they told me repairs would take two weeks, but apparently parts won't be in until 3/15, and no clue how long electrical repairs could take (not their fault).It has been a nightmare - after weeks of phone calls, multiple visits, unclear timelines, we asked to drop our lease early so we can actually have reliable transportation, and they offered to buy the car out from us - fantastic. Except it's taken another week of calls and multiple visits with unreliable information to actually figure out what we need to do between insurance and mirak to actually get out of a lease they told us we could leave. They're not interested in customer service for customers they've already profited from.continuing this review to see if I can get a response - calling mirak is very little help. Apparently our sales rep has moved on from his position sometime in the last two weeks. we were leaving messages on an extension that no one was looking at and no one contacted us to let us know or to continue providing customer support. This is a nightmare.

Jay Komanetsky: We had a great experience at the dealership. We set up delivery of the vehicle. There were a couple of hiccups with the delivery. When I called and spoke with the sales manager, she was very understanding of my concerns, very professional. She took action immediately, stayed in contact and followed up after delivery. Sometimes Miscues happen, it's how we respond that makes a great company. I am happy to recommend Mirak Auto Group!

ANNY KHONG: I bought a new SUV Palisade today. I had been waiting for 6 months. I bought MSRP. stress free and good customer service. Come to see Matt Bui. He is very professional and friendly. He will do his best to make it work. I am satisfied with his service. Highly recommended!

errin crawford: The worstttttttttttttt Hyundai dealership I’ve ever encountered . They have a 2 month service wait time . Their customer service is horrible I was there looking to get assistance after a phone convo and everyone looked at me as if I was an alien . From my experience as a black person . Please save your time and go else where.Fair warning !!!!!!

Theo Lopez: Im crying real tears right now as I posted this, those people will trick you into paying double the money for a car you’ll find cheap somewhere else , they will tell you this the type of car until you signed and when you get inside it’s completely different, I just realized I paid over 6000 dollars for a used car , I literally feel so dumb, they prey on vulnerable and people that understand English very well. Thank you for teaching me this lesson mirak, I WILL DIE BEFORE I BUY SOMETHING ELSE FROM YOU GUYS. I can’t believe I let yall trick me. I HATEDDD MY EXPERIENCE HATEDD

KC Dimalanta: We had the pleasure of working with Alex, who made the process pretty painless and smooth. He took us on a test drive and went over some key features of the car, which we found to be helpful. He was very helpful in guiding us towards what we needed without undue pressure. After visiting plenty of other dealerships, we decided to go with Mirak Arlington because of the positive experience that we had as soon as we walked into the door. We are glad to give our business to and recommend Mirak Arlington to our friends and family!

hans zimmermann: Terrible service—do not do business with this dealer. I booked a test drive for a specific Hyundai model. They accepted my appointment and left me multiple messages on my phone, always just leaving a call-back number. When I called back, the sales person was not available. I asked them to let me know if there were any issues. The sales rep called one more time, again just leaving their number. The day of the test drive, we drove 45 minutes to the dealership. When we arrived, they told us they did not have the model we were interested in. The sales people in the room seemed to think it funny we drove this far. Stay away from these people as far as you can.

Bob Chandler: I had the pleasure of dealing with these people a few years ago. We elected to go with a different make but the treatment from salesman was fantastic. I am hoping they get a gv70 in red in soon.

Yuri Ramirez: I traveled 40 minutes in mass pike traffic to be treated with little consideration.“The boss” is rude. Plain and simple. After learning that I wanted to talk numbers, my trade in value, payments, you know, the normal things the boss didn’t like it. He sent Oshane to end it not ten minutes after I sat down. Impersonal and rude, couldn’t be bothered to greet me walking in.Why he thinks this is ok let’s me know his level of contempt for the customers. He doesn’t see you as a costumer; he sees you as a quick payday.What dealer refuses to calculate numbers unless you commit to buying it prior to taking numbers? This “business person” does. Reality check: it’s a $30,000 car loan I’m agreeing to, not a snack from the vending machine. Well, “the boss” didn’t want to talk unless I agreed to buy a car.Shout out to Oshane for being a good salesperson. Thanks for answering all my questions on the test drive. Good luck in the future.Thanks to “the boss” for making it very easy for me to decide.Stay away from this place.

Herman Lawson: Customer service is great and they are very polite

Paul Werner: After I made an online appt., I was reminded daily via email. At service center was greeted b to Nick. H we wore as face mask as and took my report I was alerted but text when m you vehicle was done. Excellent VIN updates and vehicle checked. Very proficient and polite.

tony bonaiuto: I went to Arlington at 9:15 as instructed via phone. I was told when I arrived the service had already been completed. It was a recall. Why was i asked to go there when I had called and service man made appt. for me so early by telling me the service had to be done and would last the whole day??????

Mustapha Chakar: Good place.hunday is approving now

Richard Mahon: great experience as always

Afroz Mohammed: Thanks Jared, Lori and Donald for your service.

Davida Xm: Popped in yesterday to get help with a tailgate locking issue. Heather in the Service Department immediately helped and went above and beyond helping me understand the issue (which turned out to be fine). It was so nice to have instantaneous and effective service. Super pleased!

Nick Caruso: good people.

John Hajinlian: I went in with a friend of mine who is looking for a new car. The sales people were absolutely great! Never any pressure to buy, and very friendly. They took the time to answer the several questions we had. They understood the type of vehicle my friend required and tried hard to find one that met her needs. Ken encourage us to take a test drive and a new Ionic. Ken also offered to bring the car to my friends parking garage to see if it would fit in the extremely tight space it needs to fit. The experience exceeded my expectations.

Robert Cassim: Love the parts,And Service.

Elaine Judge: Great service

Jose Garcia: Great experience

Bill Titus: Great sales person in Marshall Jean.

Antonio Battaglia: No problem when I arrived a little early. In and out in no time. Went through thoroughly over what was performed. Really excellent service!

Bridget O'Hanley: Great service! Brought my car in for the anti-theft recall and they were extremely friendly & efficient in providing the service.

Barbara Tosi: I had a very good experience here! My car was serviced without an appointment thanks to David, who was extremely cordial & patient answering the numerous questions that I had!

Joshua Gorham: Hassle free all the way through. Friendly and helpful people.

Mobolaji “Steve” Sobande: Jen, David, Nick and Steve were exceptional.

Sara Hawkins: The service department is very Friendly. They gave me a timeframe and kept me updated.

Rob G: Always a good experience. Nick makes sure my vehicle gets top notch service. Why go anywhere else when they take care of you here!

cara daly: The customer service is great!

Kara Hannon: Great selection of vehicles at fair prices. Mo (sales) and Steve (finance) were wonderful to work with!

John Hamleck: David and nick were great. I showed up a bit late for my appointment and they still managed to get my car serviced at a reasonable time.

Edmond Gosselin: Always great service.

Mountain LoverForever: Securing an appointment for servicing my vehicle was easy. Prompt professional service.

Jane Clark: I came to Boch Hyundai stressed and tired from car shopping for weeks. Met Marshall Jean at the door. He made an appointment to see what turned out to be the perfect car that fit my budget,my mileage,, and my eye! Marshall and all the people at Boch are true professionals. They care about the customer and it shows!Thank you Marshall Jean for giving us a great experience and getting me into my new dream ride!Jane Clark

diane tibbert: Great very fast service. Nick looked up my account and was able to do my scheduled maintenance at the same time.

Felicia Bassett: The dealership manager Jose and my sales associate Mo were great. They took time to build a trustworthy working relationship. Picking up my car was seamless. Would highly recommend

Kim Forsyth: Great communication and expedient

Frank Brennan: It is always a pleasure to take my car in for service. The same service advisors are there so it is good to see them. I know that my car will get the best service and that I won’t spend the day waiting for the work to be done.

Edward Tomic: Just purchased a used vehicle from you guys as my first car, and had a great experience. Kerry the salesman was friendly, professional, and helpful in answering all my questions. Really happy with the car, and how smooth the whole process was. Thank you Boch Hyundai and Kerry!

Shanna Antico: Ask for Peter! I’m 19 years old it was my first time buying a vehicle and I couldn’t have had a more professional, comfortable, smooth experience. Peter helped guide me through the process, keeping me in the loop with timely updates and amazing communication. I’m very satisfied with my purchase.

Eugenio Garcia: I needed an oil change and I asked for some other things to be looked at.I dropped my car off at 8:30am, received no phone call so I went in at 4pm. The man at the desk was unable to help me and it seemed he just didnt know how. The oil change was done and I was quoted for the other services I needed. I received no phone call because they had the wrong number, which I had updated with a representative 3 times.The one person who seemed to know what he was doing was the mechanic, the one star is for him. This is my last experience with metrowest Hyundai.

Maki Faria: I can't stress enough how important customer service is when it comes to the car search, buying and financing process. As I write this review, I am still waiting on three other dealerships who promised they'd get back to me. Jokes on them! Bill and Frank took care of us from the very start. No hassle, no pressure, no stress, no paperwork! All electronically signed. A huge thank you to Metrowest Hyundai and a special shout out to Frank and Bill for their excellent service.

Golden Wo: Smooth and streamlined car purchase experience! I recently bought a new Elantra here. Peter, James, and Desi all were extremely helpful and made this process as quick and easy as possible for me. I couldn’t recommend this place enough. 10/10

Brian Rousseau: Recently picked up a new Tuscon Hybrid which is a fantastic. Bill in sales was great and we cut a deal and I drove off in the vehicle within 24 hours, great experience.What I did not get was some of the paperwork that was supposed to be emailed right away so I made a call and spoke with Frank Bosch in sales and he got me everything that was missing as we spoke. Very happy with the entire experience.

fin cha: My wife and I recently purchased a 2023 Tuscon from Peter at MetroWest Hyundai. And, I have to say that Peter has been the best salesman I have ever dealt with. Very knowledgeable, patient and considerate (brought my wife a cup of coffee while we were waiting). Peter was great! A no-nonsense guy who is very down to earth and made the buying process a stress free smooth experience. We would highly recommend Peter to anyone looking for a new car.

Tayler Borges: Just wanted to thank all the Hyundai staff for the attention, especially Frank who facilitated a lot my purchase!

Patrice Tortorelli: Frank Bosch was very easy to deal with, great customer service.

Kris Diemand: I don’t like posting reviews but Terrible customer service. Won’t answer phone calls get sent straight to a machine and no one ever returns your calls. Been calling for a week straight.

Will M: Figured with new ownership maybe I'd give metrowest Hyundai a 2nd chance. Unfortunately doesn't seem to have changed much. Went in to see about a Kona N Line( they have a few in stock) but all the rep was able to do was point to me where it was in the parking lot. I understand it's Saturday and I didn't call ahead for an appointment, but if you have the time to ask why I'm there and for what type of car, you've got time to offer better customer skills then that. Disappointed, won't give em a 3rd try.

Lili Bahrami: I just moved to MA from Seattle and I went to many dealerships here before walking into Metrowest. I showed up pretty defeated since other dealerships were not accommodating and difficult to deal with. They immediately sat me down with Charbel and helped me find a car that worked for my needs. They have been extremely communicative and responsive. I have been leasing Hyundais for 9 years (4 different cars) and this dealership was hands down the best experience. Kyle even brought me a loaner when my out of state registration took a few days to get sorted. If you are looking for a hyundai dealership around Boston I definitely recommend going to Metrowest and I loved the service Charbel and Kyle provided :)

sky boundless: The customer service in the maintenance department is terrible. The service department has no information and will just transfer me to Advisers. Advisers are always absent, leaving voicemails never answered. Promised dates and communication just don't work. The attitude, while not rude, was just stone cold and mechanical replies that didn't help.

bharat patel: Beware buyer.Horrible horrible experience.They oversold warranty to me. next day i cancelled the warranty so they owe refund to me. Good thing that i have everything in the email. i am trying to reach out to the finance manager Nicholas luggelle multiple time though email and on call. everyone there is lying too. one person from sales department told me that he is with customer and hang up call. immediately i called again and other sales person told me that he is not in the office for entire day.

Judy Beck: Worst service department ever. Never picks up the phone. The service advisor ignores emails and services are generally super-overpriced. We got our wheel rotation/alignment, never got a report, car service was delayed by 2 hours, did not get a call back to pick up the car which they said they would. They do not care about you or your car, save your time and go somewhere else.

Katelyn Goodwin: If I could give this place 0 stars, I would. The customer service here is absolutely horrendous. My car crapped out after only two years of owning it, turns out there was a class action lawsuit against Hyundai for that make, model, year, for that exact problem. My boyfriend and I called them and we were told that they would work with us and offer us a trade. However, when we got there it was a completely different story and they wanted us to have the engine put back together (it's in pieces at the shop), have it towed there, and they could assess it themselves. If they found that it was not the defect in the engine, it was going to cost me $350. They also told me I needed to provide them with receipts of all of the oil changes I had, and any work done on the car. On top of it, they wanted to me to look on their lot and see if there was anything I wanted to buy! Both managers we dealt with were so pompous and arrogant. I will never do business with this place again and I will be calling Hyundai directly.

J S: Inquired via the website regarding a 23 Kona and was able to complete the transaction within 24 hours! If you are in the market for a new hyundai this seems like a logical choice just based on efficiency. The customer service and product selection are an added bonus. I will do business here again.

Jason Eastty: Good luck trying to get help in service. I get that they are short staffed but they are so rude and condescending on the phone. Avoid this place at all costs.

Natalie H.: Our Kona has had problems starting for months now and the vehicle has been dropped off multiple times at this dealership to figure out the issue since it is still under warranty. Most recently, the car has been there for two weeks and not a peep from the Service team on the status of the vehicle. I started calling a week ago to get an update and left three voice messages for the manager Dan and have heard nothing back. Pretty appalled that an entire week goes by with no call back to a customer. From the car not starting, to this dealer's team not being able to figure out why, and now Dan the service manager not getting back to me about what they're doing with the car that has been in their shop for two weeks, this dealer and Hyundai in general has left a pretty bad taste in my mouth. Save yourself the headache and go somewhere else.

GEORGE VALENTGAS: The sales staff was excellent, I was in and out with in an hour with my brand new car! Couldn’t be happier, thanks James and Team!

Gideon Coltof: I just leased a 2023 Kona EV from Herb Connolly, and had a great experience. The salesman, Derrick, was pleasant and very easy to work with. There was no haggling needed, and I got the vehicle I wanted at the price I wanted to pay (Manufacturer's lease deal). My only complaint, which is pretty minor, is that the delivery 'expert' was - not. I seemed to know more about the vehicle then he dod, but whatever, part of the fun of a new car is learning all about it :-) I would def recommend Herb Connolly - and the Kona EV as well!