Best Lincoln Dealer Cambridge Near Me

Steve Heintz: Excellent service from Patrick

Honey Cooper: Worst service ever they completely destroyed my cream ceilings with black handprints not to mention some of them was really rude and the front desk lady that operates you says she’s going to give you a call back and never does so id have to call and do her job for her overall never would go back again

Denise DiLuca: Sentry Lincoln in Medford was AWESOME in all aspects of my car purchase journey. I got $6k off the sticker with rebate, discount and trade-in. The cherry on top was 0% financing.If you want an honest sales person, ask for Sonny ❣️❣️❣️

Raymond Jones: Over the past 40 years I've purchased numerous vehicles from different dealers. At Sentry Lincoln(Medford), Amel Memic provided the best service I've ever received. He was extremely knowledgeable about the vehicle that I was interested in, and he along with the financial staff expeditiously completed the trade and sale.Please seek him out if you are looking for a new or used vehicle.2023 Still doing business, and driving Lincolns.....

William Zylicz: Great customer service 👏

German Beniquez (Tito): I have never been in a place to deal about my car issues that the people are so friendly and nice the place is so beautiful and clean drink three cups of coffee for free while my car was getting fixed this brought me home in their own car so I recommend !! Patrick Patrick work so hard he was nice on the phone he was professional he gave me so nice of friendly and kind that I will I could bring my car again just to speak with him thank you Patrick and thank you for the lady she the next to you I'm sorry I don't remember her name she helped me to get the keys out of my healing it will hook together I'm glad that my car is running fine for now thank you or Lincoln in general!!!🙏

aqixinzz: Nice and efficient people. Excellent service. Good experience!

Jez Langhorn: Excellent service and attention to detail. Patrick was knowledgeable and very helpful. Highly recommend

John Cabral: Excellent service friendly people

Samantha Lynn: My mum was always a LincolnLady and after her death last April her 2016 MKX was passed on to me. The service at Sentry has always been top notch. Billy Dervishian has helped basically everyone in my family with cars both new and used for probably a literal decade or more. I’ve had the pleasure of dealing with their service department twice now since April*2022 and KJ and Patrick are kind and helpful and knowledgeable when advising customers about mechanic recommendations and so forth. I will likely continue to renew/extend my warranty as long as I possibly can. Thanks all, see you in 5,000 miles!

jonny deo: We know how much an armbar can be for doing the breaks. But i'm glad I took a tool lincoln dealership because they do it right

Rob Cunningham: Great dealership. Bought my MKX from Sentry and continue to get it serviced there. Highly recommend this dealership.

Peter J Maldonado: Explained everything right and was quick with service! Even called me right away that my was ready for pick up! Even cleaned the car!

Terry Angelli: Everything went well save for the license plate snafu. We had to make a trip to the registry when, as it turns out, the dealer could have completed the transaction. They did go but took the answer from the registry at face value when asking more would have revealed that they could have completed it. Otherwise a very good experience which is why we went back for another lease vehicle.

Thomas Goodrich: I had a great experience the staff were prompt and courteous and took care of my issues quicker than I expected they were quick efficient and got my car back to me quicker than they were supposed to so I would like to thank the staff and service department for the great work now just to beat and should I buy a new Lincoln

Will Dell'Orfano: Thorough/professional/ friendly/Especially appreciative of work of Michael bourque- service manager.

Alan Johnson: Today they were quick and efficient. I was pleased.

harold gilmer: Very professional and great work

Ash Hassan: Great experience all the way around. Bob Moody my sales representative went above and beyond to make sure that I was taking care of my buying experience was an A+

Peter Johnson: Excellent service

J- Rock: I recently visited James Yeo and he was extremely helpful and kind. We had a long talk about concerns I had with my vehicle and he was very understanding. After keeping me informed throughout the procees my vehicle came back in a timely manner with no issues at all. Always good to see Jason and the team over at Lincoln of Norwood. Well worth the commute to see the team I trust.

Rick Whitehouse: Jason just makes every trip for service a joy. His Knowledge is fantastic. He instills trust. If he says it needs something, I trust that it does.

Reggie Alleyne: Very easy process from start to finish. No complaints.

Len Pepe: James was awesome in all respects. A great team in servicing my car !

Joseph Curran: Rob was an excellent communicator ! He kept me informed every step of the way. He was detailed and consistent with every phone call .

Leo Hughes: Excellent service as always…5 stars!!

Dan Busler: I never thought that I'd buy a Lincoln, I always thought that they would be too expensive for me.I was wrong, and I suggest that everyone stops in this particular Lincoln dealership and check out the cars.This is a small dealership and the sales person that worked with me was knowledgable, helpful, attentive, patient, and kept me on track as we worked though the used car experience,But there are other sales people at the dealership who may not give you the same experience that I had. So listen closely to how they interact with their clients.

Jennifer Beauchamp: I showed up at this dealership late afternoon on a Sunday with my 11-year-old daughter to test drive an Aviator. Mara Russell was fantastic. She was incredibly knowledgeable, about the vehicle, the purchasing process, financing options etc. She spent time reviewing all our options and in the days and weeks that followed, answering my questions via text, promptly and informatively. I never felt any pressure, only kindness and support. A true professional, I would strongly recommend Mara to anyone in the market for a Lincoln.

Mary Graziano: Great attentive service… only place to go!

Atanasio Pires: My favorite place for Automobiles services. 🚘

Stephen Sudikoff: As usual, everything was fine

Robert Tonello: Recalls were done. Documentation done poorly. Receipts said we had a loaner car and we didn’t. Receipts also had the vehicle mileage off by 10,000 miles.

Michael Coney: In and out during my scheduled appointment. They treated me great and communicated thoroughly. Great experience.

Alexandra Ablon: Outstanding

Richard Stucka: Excellent service, very clean waiting area with lots of amenities. Highly recommend!

Dorothy Greene: Robert was so helpful and pleasant! He explained everything to me and prepared repair costs, as well.

Paul: I have always been satisfied with the service at Herb Chambers in Norwood where I purchased my Corsair, but Rob in the service department went above and beyond last week to help me. My wedding band fell on the side of my drivers seat and when I went to grab it the ring disappeared. I searched and searched and tried everything I could, but was unable to locate it. I feared that it was wedged in a gap under the seat. I drove to the dealership and explained my unfortunate situation. Rob immediately got a flashlight and searched everywhere. Finally he said let me pull it into the shop and have them pull the seat out to search for it. 10 minutes later he appeared with my wedding ring! I am so grateful to him and the service team at Herb Chambers for taking the time to help me find my ring!!

Jill C: Great service. Quick, easy, enjoyable (I know, unimaginable) experience. Would recommend for sure.

Nikholas Romain: Great experience, my car was serviced to perfection , RUSSEL IS THE BEST SERVICE ADVISOR IN ALL OF NEW ENGLAND AREA, fact not opinion

Bob Belanger: Very good service. In on time and out relatively quickly. Robert was very courteous and efficient.

Allan Burndrett: had a oil change rotate tires they did a inspection of the car

Patricia Bosak: I bought my 2017 MKC a year and a half ago. I was told I would get a second key. My salesman never contacted me about this. Well I received a call a week ago from the service department about this. The salesman called me back and said can you bring your car in for us to program the key. I moved and live 2 hours away, he proceeded to say “you will have to pay out of your own pocket”. It’s clear the salesman didn’t care as he already received his commission on the sale. I would never recommend him or this dealership after all of this.

Raymond mugerwa: These guys gat the best cars

Karen Gelinas: It was my first time ordering a new car and the process went very smoothly. Sovath and John were very helpful especially in the final process of getting all the paperwork I needed to prepare to pick up the new vehicle.

Richard Hansen: Excellent Service

chris smith: Sovath and crew made buying a Lincoln very easy. I bought two cars recently and cannot be happier. A plus service at a great price!

Crispy Chicken: Buyer be very very aware . you must take your vehicle from there to another place to be inspected don't trust them.

Terry Gerrish: Usually service here is excellent. Today, I was initially happy that they had changed the oil and addressed the issue of two of my tires that had slow leaks. I told the intake person I had filled them multiple times.When I got the car back tire pressure was fine - for 5 days - until the pressure began to fall again. I took the car to Towne Fair Tire in Billerica, who removed a screw from one tire and a screwdriver shaft from the other tire.There was a breakdown in communication between the person receiving my request for service and the person who ultimately performed the service. I felt as if someone took the lazy way out, which is not the standard of care one usually receives from Gervais service.

Nicholas Lupoli: Always top notch service..

Paul Harrington: Pickup was on time, and all issues were resolved, and my car came back that afternoon

Millard White: It's an excellent place to do business

Lisa Mansfield: I bought my 2019 Navigator thinking with that came the fantastic service that I was promised upon purchase. Well the service pick up and delivery, leaving a loaner car, lasted all but a year at most. "Sorry we can't do that at this time. We have no cars available. We have no driver available." Fine I am not under the impression I am royalty and I am capable of driving to get a service done and waiting (though this service was regarded as guaranteed at time of purchase). I do however expect, at the very least, to have a quick exterior wash done as part of the process. Nope! Not even that. I, unlike the other reviewers, have not dealt with rude employees but the service could certainly use some TLC. When you pay an exorbitant price for a vehicle and are told you will have outstanding "VIP" service and you could get the exact same work done at a fraction of the cost, closer to home at Jiffy Lube or the like, it is beyond frustrating. And don't get me started on booking a service on the app and then being called and told "sorry that day/time is not available"....every. single. time

Donny Wolf: Sovath and Key are good people. (Car Salesman and Financial Officer). We couldn't come to a deal basically because of my credit but the overall experience was better than expected. I wasn't hounded to no end by the car Salesman. He let me take out the vehicle for a test drive on my own. Not too much pressure from these people. Actually, I. THE END we DID make a deal and the car has been great.....

Robert Dempsey: This is the 2nd time I have purchased a Lincoln at Gervais and the sales team has been great to work with. Plus....the new approach of ordering the car and receiving status updates on the production and shipping of the car is greatly appreciated.

Bruce McElrath: Very happy with the service(sales man) and the car,so far. It's been a pleasant experience.Since the last review I've had a problem with a strut. The implied warranty lists front and rear are covered. The service department ran the part number and naturally it's not available and of course not covered.It surely not the agencies fault for either, but I do feel mislead by Lincoln.

Mike Dunleavy: Very up front with all issues which were resolved professionally and at very reasonable charge. The entire service dept was courteous and understanding to any concerns. Most of all, I felt like I was the most important customer to them during my time and my repairs were done to a T, and without delay!

Jim and Joanne Sordillo: Very pleasant service. Went for an oil change and recall fix, but the actual wait time was much longer than estimated

Hassan akoury: Worst experience ever bought a truck that needs breaks had the worst experience will never go back there made me pay for half of the work after buying a 35000 dollar truck bad service Departement Rude will never use that dealer again

King Cairo: I've been dealing with gervais for years. And they always have great service and good pricing.

Sean King: Ok while you are buying- but service is slow