Best Mining Equipment Cambridge Near Me

REI

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1. REI - Cambridge

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· 53 reviews

181 Morgan Ave 1 1, Cambridge, MA 02141, United States

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REI: what do users think?
Gabriella Zoia: DO NOT GET YOUR SKIS TUNED HERE. Did a horrible job and left deep gashes after hand scraping them. Take your business elsewhere. When I came back to report it I was told that I was essentially making it up and that the other shop that checked them out was just trying to sell us a new pair of skis. We were given 100 gift card at REI… small consolation when they’ve ruined a 1200 pair of skis. I’ve never been treated so poorly by retail staff.
Kira Clingen: This place needs more staff and better training, especially in their bike department. Came in with a flat tire - they replaced it, it went flat the next day. Went back, they replaced it again, it went flat. Took it to another bike shop - there was a massive shard of glass in the rim that they didn’t find either time. Out $30 and multiple hours.
Elisabeth Graham: The staff at REI Cambridge is so helpful and kind. I ordered the wrong shoes and they assisted with an easy exchange, communicating what they had in stock and what they didn’t. I’m so grateful to have this neighborhood store close by.
Steven Zelek: Service is good, but please be aware that this store mostly stocks: clothing, bike gear, climbing gear, and a small selection of accessories. It's a small store - so just have the right expectation.
Samantha Kanach: Love this REI! The people who work are so wonderful. I had to bring my bike in for maintenance and Nicoletta was so attentive and friendly and got my bike in tip top shape in no time. This REI is right next to some great local coffee shops and breweries so you really can’t go wrong here
Nancy Ramsdell: Always top quality and helpful personnel.
ambassador smudge: nice place to get some gear.Since 1938, we have been your local outdoor co-op, working to help you experience the transformational power of nature. We bring you top-quality gear and apparel, expert advice, rental equipment, inspiring stories of life outside and outdoor experiences to enjoy alone or share with your friends and family. And because we have no shareholders, with every purchase you make with REI, you are choosing to steward the outdoors, support sustainable business and help the fight for life outside.
Sam Berry: Had a great experience buying climbing shoes and a harness here. Not a huge location so might not have the selection of some larger stores but everyone was super friendly and it had what I was looking for
Lisa: Small store but very pretty inside, like a boutique. But they signed me up for a membership without asking! They were not super knowledgeable.
Emily Heckel: This is a (beautifully designed) T-shirt and water bottle store. I wouldn't really call it an REI. Came in looking for liner gloves and trekking pole baskets and they don't stock either. In fact, they barely stock any gear at all, and this is on purpose. They do have a few cycling items I think, and a comically tiny climbing section that I have to assume is only there for aesthetic purposes. The target demographic seems to exclusively be cyclists and people who wear overpriced Patagonia to brunch. The staff were super nice and they were knowledgeable about the items I was looking for (just didn't have them). They seemed quite used to responding to customers' confusion about the store. I think they should rename the store, or make it more clear online that this isn't a true REI as most of us know it. Overall, it felt a bit like being in a gallery - they display (limited) gear in an attractive way, but they intentionally don't stock it. Seems very focused on the aesthetic over the practical, which clashes with the brand concept. I can't think of a reason why someone would go to this store on purpose. I ended up driving to Reading and finding everything I needed, and I guess I'll be doing that moving forward. It's unfortunate, I live in Cambridge and I would shop here all the time if it was a real store and not a display window.
Mike Alexandersen: Google shows this as "camping store", but when i went in there, they said "this location doesn't have a camping department; were actually the smallest store in the coop." Sigh, pointless.
Amit Bergman: Nice and knowledgeable employees
Jeffrey Alperovich: This is not your typical REI! It’s a solid REI shop and had some great sale items, but the selection of everything is limited just due to the nature of the store size/location. Still recommend REI to all just set expectations accordingly! Staff were friendly and helpful as always
Christian Torres: Excelente servicio. La atención fue bastante buena. La chica que me atendió, me dio una buena asesoría. Lo recomiendo mucho.
Carrie Cole: Fantastic store! Beautiful, big, nice layout, very friendly and helpful staff. That area is really changing and that's a great addition.
Edson Lacerda (Ed): Customer service at this store in Cambridge MA,is TERRIBLE, I waited forever for someone, figured out on my own, went fitting 2 climbing helmets, then finally a guy came asking “did you take the tag out” harshly almost accusing me of doing it so, and just left. So did I 😞Very first time I’ve been treated so bad at REI store, this is the first and last time I come to this one!Meanwhile Framingham, which is my actual main store is AWESOME,It’s totally the opposite, doesn’t even look like it’s the same chain ☹️
Diot Sébastien: The store was good and the staff was helpful.However this store does not stock most of REI's merchandise and it's painfull to search on the website if they have my size for each shoes.I wanted to buy a very common pair of climbing shoes but I have to try differents size, they don't have any stock in 150 miles around ... My only way to go through is to order each shoes that I want to try : 199$ each ! (which is already very expansive).Big no for me.
Petal Niles: Had trouble with a gift card and staff was incredibly kind and patient in finding a solution! They also offered good advice on winter coats and had a small but nice selection of items on the floor
Swabarna Mukherjee: Customer Service. Love them. Went there to exchange an Arcteryx Shell which I bought last year but it was one size bigger than I wanted and have been thinking of getting one size smaller.Procrastinating for months, yeah I know, I finally made the trip only to find out it was just 3 days that 1 year passed. Damn I was sad however the manager honored it. They are excellent. Walked me through the steps and did whatever neededand they helped me put in an order.The site is new and parking is tough however the area is undergoing construction. Hoping to seethe area complete with all the construction done. Newer location nearer to my place and well they have a lifelong customer thanks to their excellent service.
Nicholas Manning: Does NOT stock camping gear, which REI is known for.
Richard Salmonsen: Really great staff! If they do not have what you need in stock they very nicely order it for you

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