Best Motoring Club Cambridge Near Me

Enterprise Rent-A-Car

Business in Car rental agency:
ADD MY BUSINESS

1. Enterprise Rent-A-Car - Cambridge

Not verified

Verify

Not verified
This business has not been claimed. Owners who claim their businesses can update their profile details, add photos, respond to reviews, and more.

Request your free profile now
· 327 reviews

25 River St, Cambridge, MA 02139

Address Website WhatsApp
Enterprise Rent-A-Car: what do users think?
Lisa Russell-Mina: Jovy and Dean were efficient and friendly. The location is super convenient.
Chris Lutes: Excellent service. Fast, smart, thoughtful.
Mark Chandler: The staff went out of their way to make sure that my car was ready even though there were several major events going on in town that weekend!
Flash Nbs: Great service!
Alix: My first time renting from entreprise. Great service! Even though I came in at a busy time, Max, who assisted, took the time to go through the policies and choose the right car for my trip. The car was perfect for my travels. Max was professional and very pleasant. Will come back
Mahmudul Hasan: Enterprise always has the best customer support. Shannon and Dean did a great job with the whole rental experience. Cheers.
Pep: Best rental place in Cambridge. Staff is polite and professional, their fleet of cars is clean,new, diverse and with low milage.Easy pick up and drop offs.
Rajiv Agarwal: Short wait. Reasonable service. In town pick up, huge plus. Note airport drop of your car is extra $100 per the agent...really guys.
Maxim Imakaev: This is the most organize Enterprise office I've ever been to! Steve and all of his employees are amazing. Rented a car twice from them for a weekend, and it always went without a problem, everyone was very professional and polite.
Suchan Vivatsethachai: It was a good experience renting with Enterprise at Central Square, Cambridge. We picked up the car with Jovi, who accommodated us with everything we needed. Even though there was some confusion about the car we were supposed to get, Jovi handled the situation professionally and even offered to compensate us for our time loss. Dropping off was also a great experience. Dean handled every concern we had, and the drop off went as smoothly as it could be. They were great!
Dimitrios Niarchos: Great customer experience at the Cambridge branch of Enterprise
Kyia J: Unfortunately, my experience at this place was terrible. I had planned a trip to see a friend on saturday 2/11. I was under the impression that I was all set to rent a car after speaking to a very nice lady named Shannon on the phone a few days prior to my reservation. I thought it was great that they were double checking my confirmation. I briefly explained my situation with her over the phone in accordance to my temporary license. I also double confirmed with the RMV about the validity of my temporary license. To explain, my temporary license is a government issued piece of paper that may say "Class D Permit" at the top; However, it was interchangeable to a temporary license as stated on the "government issued document". So when I walked in at 9:00am, thinking I am all set, the lady at the front desk refused my temporary license because it said "permit" on it. Yet, it was no longer a permit, it was a temporary license. I was given authorization by RMV that the permit was now my "temporary license" and was also validated by the examiner on that paper. Meaning I had the right to drive by myself with that active temporary license. Additionally, I had all other supporting documents on hand to prove that I had an active license. Which, is stated on the Enterprise website. All in all, I think that the Enterprise website and the people that work at the Enterprise on River street in Cambridge should be a little bit more thorough with the information they provide instead of wasting peoples time. I would've never made the reservation with this place if my documents were not going to be accepted especially if it states that it will on your website. This is a caution to all those that carry any type of temporary license do not go to this enterprise. Try the one on commonwealth ave. As they were a lot more helpful.Best.
Jhizel Tahrelle: always have cars available
Caroline Klam: I could not be happier with the experience I had renting a car from the Enterprise location in Central Square in Cambridge MA. I rented a car for just a day while I was visiting in Boston - they didn't have the compact I had requested, but gave me a larger car which was very nice . . . the only problem - that someone had smoked in the car previously - wasn't obvious until I had driven off and started the heater. I pointed this out when I returned the car and they all checked it out, were very apologetic and addressed the issue with me. I had trouble connecting my phone to the car's system and Dean was very patient in helping me make it work. Jovi was alone with a line of people when I came to pick-up the car early on Sunday, she was efficient, patient and cheerful in getting all of us on the road quickly. Everyone was professional, efficient and just plain nice in meeting my needs - I will rent from them anytime I return to Boston.
Jose S.: I love renting with you guys, always great costumer service, honest and transparent .They wont try to upsell you unnecessary upgrades and always respect your choices.
Chris McCarthy: Convenient place to rent a car. Staff are extremely helpful, big shout out to Steve, Dean, and Andre!
Kollala Sai Sundeep: Steve and Dean are very friendly and polite.Dean made sure that I was completely satisfied with my rental.They are the best rental car staff I have encountered in the US so far!Please continue in providing this kind of service. Cheers
Amr Ouda: Customer service is really great at this location. Mercedes from the staff helped me with my rental and she was extremely professional and pleasant. I would definitely recommend.
Tariq Atiyat: Enterprise always provides superior service over all other rental companies.
Michael Mahoney: Incredibly professional and efficient service. I'll be using their rentals again!
Jhonatan Oliveira: Steve was awesome. Car was great. Amazing customer service.

add a comment of Motoring club Cambridge

Comment sent successfully! We will review it in the next few hours.