Best MRI Center Cambridge Near Me

Hannah Yifru: Fantastic staff, I’m incredibly anxious and claustrophobic and Harry and Christina were very patient and kind with me. They made me feel so comfortable and communicated with me throughout the exam. What a great experience.

Austin Sprague: Canceled my appointment the day before, after waiting 3 weeks, because they suddenly realized they can’t do that type of MRI. Now waiting an additional 3 weeks for another site. Just save yourself the headache and use any other provider

Chris Scott: Very quick with extremely kind staff. They arranged transportation for me there and back. The receptionist came out to help me with the front door when I was entering/exiting the building and then helped me get into the car home.

Ame Monte: Excellent care all around. The Shields staff at Brighton made everything from insurance approvals to the procedure and follow-up easy to navigate. In addition to the administrative ease, everyone from the folks at the deck to the techs to the docs on site were warm, caring, and thoughtful making an uneasy day go so much more comfortably. Thank you to everyone at the Brighton office for making this process as painless as possible!

Corey Pedersen: My experience was pleasant. The staff were friendly and there were no delays.

Jaime Costa: Honestly, I had a fantastic experience today.The check-in process was painless, and my appointment started directly on-time. Jack was very kind and made an otherwise scary and unknown experience as pleasant and human as possible. The other radiologist was also kind and was very quick in getting the IV in.The scan itself was fine, there really aren’t many ways to make an MRI more pleasant. The radiologists were clearly communicating what was happening, which took away some of the anxiety.I can’t exactly say I plan on coming back here, but if for some reason I need another MRI, I will be returning here.

Rocio Saavedra: I was hesitant to go here based on the unfair reviews given. My appointment was today and I had a really good experience. Front desk person was knowledgeable and informative. The waiting area pristine. My technician Anna super talented and guided me through the procedure, the other technician working with her, Harry was kind and explain every step of the MRI itself.My MRI results were deliver to me earlier than expected, easy to access and conveniently online. Yes, it can be frustrating calling Shields over the phone but so what! grab a coffee and a couple of seats and relax, they will get to you eventually. I wanted to take the time to write a fair review based on my experience today. I would highly recommend Shields.

Megan Griffin-Smith: Exceptional Most Outstanding Exceptional service by all especially Daphne & Katherine & Deidre Exceptional!!!!!!!!!!! Megan

Isabel Burlingame: If you have veins that are even a tiny bit difficult to get an IV in and you need an MRI with contrast, do not go here!! After four attempts to get my IV in, the MRI tech gave up and sent me away without a scan. Apparently they don’t have anyone else qualified who could have tried to get it in. You are much better off in a hospital setting where they have many nurses who are well trained at IV.

Arvind Narayana: Overall, I had a great experience today. I was very impressed by the customer service of Bethany. Everyone else was very good.

Alexey Kaplan: Very friendly and quick. Great price as well.

Ahmed Ragab: Always deduct 30 min from the appointment they give you. Was told to come in 3.30 pm, only to be told that my appointment is actually 4.15 and they just want me to wait there. Besides being disrespectful to my time, this is absolutely not covid safe behaviour.

Talia R: Not sure if they've since changed management or practitioners but we had a wonderful experience when we arrived even during COVID times. Super considerate of patient needs and concerns about a MRI. Only reason I give it 4 stars is their intake coordination over the phone is a mess. Person was completely incompetent at intake - had to repeat multiple times and then stated to come way earlier than what technician was informed(30-40 minutes), stated that MRI was 2x longer, and didn't intake the right phone number nor sent any confirmation text, emails, or calls.Edit: Site is a complete mess. Requested account to receive medical records 5 days ago and never got an email. Medical Records hung up twice to try to speak to someone about getting access to their portal

Matt C: Excellent experience overall. The staff were very professional, knowledgeable, and friendly.

Dan Yavuzkurt: On the good side, they have the latest and most in demand large-bore mri scanner from Siemens. No claustrophobia at all!unfortunately, when I was there for my appointment I asked for a CD of images and they said that by policy they only send them to the doctor. My doctor told me that actually they're supposed to give everyone one free CD of the results as required.However when I called them later to complain they said "oh, we don't actually give you a CD of your results unless it's specifically requested by the doctor or unless the patient mentions it before the scan is done. Since you asked after the scan, you have to come in and wait at least 15 minutes during business hours." I asked if I could request it and come in later to get it but "no, you have to come in during business hours and wait".However, the techs were friendly and so was the receptionist, they scan was easy, all was well except for the fact that they wouldn't give me the copy of my images I was supposed to get.I finally had time to go back a couple of months later and get my images and though they said they had just changed their hours and we're now closed at 6:30 instead of 9 on a Monday they stayed open for ten minutes for me, and the manager got my CD for me even though their Tech had gone home for the day. Thanks to Melissa the tech side and Kristen the manager for being so helpful!

Connie Miller: I have had two MRIs here and both were as pleasant an experience as one could hope for. Staff was very kind and helpful, and resulting MRIs were executed properly and delivered to my respective Drs.

teamdiggins: My 19 year old son's MRI was incomplete and of poor quality. Report did not answer the referring physician's question. Have called and written them. Twice, I have spoken to their representatives who have said they would look into, they would place a hold on the bill and get back to me. I haven't heard back. They have not offered to redo the scan and sent the bill to collections.

Laurence Heron: Could not recommend. Not a caring environment. Terse, unhelpful and not responsive to needs.

AK G: Garbage place to get you scans ! If you get bad images of your scan, they don't tell until a doctor analyzes and tells you that it's all blur and obviously the report becomes inconclusive.Total rip off! Go through your insurance to a reputed hospital and get professional scan by professional doctors.

Ray Costa: Great map. I love it