Best Piano Repair Service Cambridge Near Me

Zach Burt: Positive:Professionalism,Quality,ResponsivenessJay is the the guy you want to see re: Wurlitzer service and tunings. He did a phenomenal job on my Wurlitzer. Very knowledge about the instrument itself - and did an A+ job with the tuning and related repairs.

Dave: I took my almost 50 year old Fender Rhodes piano to Jay, because the action on the keys was really rough, and I had read online that Jay is THE guy to bring it to for repairs. All the glowing reviews online were accurate: Jay made my Rhodes play like a brand new one, which seemed almost miraculous. He obviously is very passionate about his work, and it shows. (I suspect his workmanship is just as good on acoustic pianos, too.) I would never bring my Rhodes to anyone else. Thank you, Jay!

Dustin Weir: He showed up on time and did a basic tune for the price we agreed. Returned my calls, too!

Poh YC: Consumer beware - you may schedule a piano tuning and be charged $185 for Fred's Piano Service to do absolutely nothing.Although we have had our pianos tuned by various tuners over the years, our last tuner retired and referred us to Fred's Piano Service. Going on the good recommendation, we booked a tuning after our recent move. Prior to the service I was informed a tuning by Fred's Piano Service usually costs $185.On the tuning day, the tuner came to my apartment and started working on my Yamaha U1. He was friendly and cordial throughout. After about thirty minutes (in which we were chatting most of the time) he informed me that the piano needed some major work - almost a $1,000 worth of work - before he could tune it. I thanked him for his assessment of my piano and asked if I owed him something for the thirty minutes at my house. Yes - I owed him $185, the same amount that I would have paid had he tuned my piano (a typical tuning takes 1.5-2 hours).This charge for thirty minutes, for a service I didn't ask for, seemed outrageous to me. I called the office and asked to speak with the owner of Fred's Piano Service. He didn't call me back until the following day.Talking with Fred himself was absolutely one of the worst customer service experiences I've ever had. In our phone conversation he constantly interrupted me and absolutely refused to listen. His excuse for his exorbitant "estimate" cost on my piano - an estimate I didn't even ask for! - was that he needed to pay the gas and social security for the tuner who came to my house. He gave the example of taking a car to the mechanic, where you may go in for a regular oil change but only to realize that it needed more work. Fred must be so delusional to still pay for the oil change if the mechanic tells him it's not doable. He had also cashed my check before I was able to have a conversation with him. I've never met a business owner who is so willing to tarnish his business name for $185. He would not even consider a reduced service charge for this bogus "estimate" on my piano - an estimate I DIDN'T EVEN ASK FOR.I was willing to be reasonable and pay for the thirty minutes that the tuner was in my home. I was NOT willing to pay for a full tuning, that I DID NOT receive, and be charged an exorbitant fee for an 'estimate' I DID NOT WANT.As a business owner, it would have been in Fred's best interests to listen more to his customers and try to be reasonable in helping them walk away happy. I was a new customer to his business, and with my extensive piano teacher contacts throughout Boston I could have been a valuable customer to him. A better piano tuning business would have, after a few minutes with my piano, ascertained that tuning was not possible that day, and ask me if I would like to proceed by providing an estimate for work to be done.I was absolutely taken advantage of by the shady business practices of Fred's Piano Service, and will not only never do business with them, I will make sure my piano teacher colleagues are aware of how Fred does business.

elena lazar: We were holding off from getting our Yamaha U1 upright tuned since the start of the pandemic. At some point it became totally unplayable and we decided to do it.We shopped around and were stunned with the rates compare to what we have been used to from before Covid-19.Luckily we contacted Jacob. His rates were still quite reasonable.Jacob did a great job and our piano sounds beautiful again. Jacob was very professional and accommodating.What was especially important to us is that he followed all the necessary Covid precautions: he wore a mask and kept social distancing.Great experience.Definitely highly recommended!

Irina Kuperman: We own an old Knabe upright which have been neglected for years.After considerable process of shopping around we used Jacob’s services in order to bring it back to life.Jacob has done an excellent job not only in tuning our piano but also in fixing several mechanical issues . Our old piano sounds so beautiful now.Jacob is very professional, honest, his prices are very reasonable.We are very sensitive as far as Covid safety.Jacob wears a mask, keeps social distancing.He even disinfected the keyboard after finishing his work.We highly recommend his services.

Naoko Naito: I am very happy and satisfied with how Jacob tuned and saved my old YAMAHA upright piano . I have bought the used piano from 90s. It was not tuned for many years until I got it. So the condition was bad to begin with. But with Jacob’s professional and experienced skills, he turned it successfully and it sounds so beautiful now! I highly recommend him.

Jean Wu: Great work. Very precise.We are very happy with his work.

Sarah Crow: We have had Jacob tune our Mason & Hamlin piano for many years. He has kept the piano in great shape. He’s always friendly, prompt, and reliable. I’d recommend him to anyone who needs a skilled tuner.

Aaron Franklin: Jacob is one of the best in the area. His work is detailed oriented and precise. My piano always sounds brand new after he’s worked on it. I trust any advise he offers on how to care for my piano.

Linus Guillory Jr: Jacob tunes our Steinway M to perfection each time. He is extremely thorough and very knowledgeable. We are always pleased with his work as well as his knowledge of pianos and what they need; Jacob offers sage advice that allows you to care for your instrument. I highly recommend him.

John Bachman: Jacob has been tuning our Baldwin upright for years with great results! Since he's been maintaining it we've been able to get impressive sound, clarity, and reliability from what would otherwise be a pretty limited piano (we got it for free from a friend). He has also helped with information on maintaining the piano in our temperamental New England climate and advice on what to look for in our next piano (when we decide to upgrade). Highly recommended!

Stephen Morris: Jacob has taken great care of our 1923 Steinway 6 foot grand since we moved to Boston 5 years ago. He did some very effective restoration work after the move and the piano is sounding better than ever. We have been very happy with his service and unhesitatingly recommend him.

Shan Mohammed: For the past 8+ years Jacob has been tuning the piano I've had for over 35 years. He always does a fantastic job! I can't imagine anyone else who can compare in terms of his dedication and skill!

Jacqui Bloomberg: Yakov is a true professional. He takes pride in his work, and is meticulous, accurate, and careful. He is a great communicator and cares for the instruments beyond the tuning services, making recommendations to maintain the tuning as long as possible. I highly recommend him!

Joe Anon: Jacob has done wonders for my Steinway. He did an excellent job of regulating and adjusting the piano, and was one of the few piano technicians willing to perform voicing adjustments. I've been using him for regular tuning and maintenence for several years now.

Mikhail Khaykin: I am very happy with the work Jacob did on my Kaway grand piano. He is very professional, honest and passionate about his craft. He is also very nice, intelligent and a pleasure to do business with. Highly recommend.

Mary Kalamaras: I own a Steinway Model B and had to find a new tuner after my previous tuner retired from work. Today, my piano was tuned by Yakov Presayzen, and I am thrilled with the result. His patience and attention to detail resulted in my piano sounding better than it has in a very long time. There's no underestimating how important it is to find this kind of technical artistry. Yakov is a master tuner and there is no going back to anyone else.

Susan Cronyn: Jacob Presayzen does an excellent job at tuning and maintaining my Steinway baby grand, which is almost 100 years old. When we first met, he also rescued the piano from the results of some dubious work by a previous restorer. He is pleasant and professional; his fee is reasonable and I highly recommend him.

Dr. Haim Levkowitz: I own a Kawai grand. A few years ago it was exposed to some water damage. We didn't want to get into major repairs because the value of the piano wouldn't justify it. Jacob got the piano back to full life. He did some repairs, worked on the action, replaced a few strings, and worked on the sound. We have been perfectly happy with the piano's condition ever since. I like the fact that I don't have to think about my next tuning: Jacob remembers to call when it's time for it. Highly recommended.

Greg Price: Great experience with Jacob and his services. Very experienced and piano sounds great!

Christian Ebinger: I own a Badwin console piano.My old tuner left the area and I tried several tuners over time. I was never quite happy with the result. A friend at my church recommended Jacob and he has been my tuner for about 3 years. He always takes his time and puts all his effort into making the piano sound right. He is very reliable and trustworthy. I would recommend his services to anyone.

Samuel Partyka: I have an old Baldwin spinet, and I contacted Jacob for a tuning. After I contacted him, one of the strings on it broke badly, and needed to be replaced. Jacob said that he might be able to do it, but doing so on a spinet could be a little tricky.When he arrived, he was skeptical because the broken string was located in a very inaccessible area of the piano. However, his determination and effort made it possible. If he had not been able to replace the string, I would have had to buy a new piano.Thank you very much, Jacob!

Kim R: Jacob has been tuning my piano for many years. He provides excellent service and is very reliable. He has also done repair work, including fully restoring the action. He also was part of the team at New England Classic Piano Restorations who fully rebuilt the piano 10 years ago.He loves what he is doing and is very conscientious about the quality of his work.I highly recommend him to anyone.