Best Scale Repair Service Cambridge Near Me

Mean Nostalgist: Tech did a very good job. Problem solved. Thank you.Service:Dishwasher repair

Maria Rupnick: Service:Refrigerator/freezer repairPositive:Professionalism,Punctuality,Quality,Responsiveness,Value

Greg Herot: Critical:Professionalism,ResponsivenessUnresponsive and never completed the job but still charged my card. I contacted them multiple times and never got a response back, beware!Service:Refrigerator repair

Paul R: Positive:Valuethe service man explained everything that had too be done no surprisesService:Stove, cooktop oven repair

Kevin Kee: Positive:ResponsivenessMy refrigerator broke and they sent a repair person over the next day.They called me to find out the model number so that they would have the right parts on hand to fix the problem in one visit. The charge for the work was reasonableService:Refrigerator/freezer repair

bob daly: Service:Refrigerator repairPositive:Professionalism,Punctuality,Quality,Responsiveness,Value

Molly Butman: Do not use Sears for Appliance Repair!The technician that came to my home did not know anything, he briefly looked at my washer and told me that I needed to replace a part that was out of production, so I should just get a new machine. I had someone out for a second opinion, he ran actual diagnostics and found that there was an easy fix. The part that the Sears technician said was broken was completely fine. They are only trying to sell you new merchandise. I couldn't get a refund because their customer service says the $99 charge is just to get someone to your house, doesn't matter if they know anything about the machine or make an attempt to fix your problem.Service:Washing machine repair

Tammy Arcuri: Positive:Professionalism,Punctuality,Quality,Responsiveness,Value* Thank you for fixing it!! I was so stressed out without a clothes washer god bless you! Also, another repair person tried & failed & somehow I knew it could be fixed & You Fixed it! U r the Best!Service:Washer/dryer repair

Ben Bryant: 30 minutes after the guy was scheduled to show up he texted to say he wasn’t coming after all. And then I get a text message saying I have a new appointment in 5 days time. Absolutely terrible.Service:Dishwasher repair

Daisy Gonzalez: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueVery helpful and courteous,Service:Washer/dryer repair

Susan Davenport: Service:Washer/dryer repairPositive:Professionalism,Punctuality,Quality,Responsiveness,Value

F U: Positive:QualitySears service is professional, arrived on time, fee rate is reasonable.Service:Washer/dryer repair

Donna Gulbinas: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueIce maker not working in refrigerator on one of the hottest days in August. Able to get a service call the next day. Juan was the technician that diagnosed and took care of the problem. I reccomend his services anytime! Communicated every step of the way.Service:Refrigerator repair

sonya craig: I was given a 8am - 5pm windowAs of 4pm nothingI called and the automated system then informed me the technician was not going to be there till 6:30pm-7:45pmI own multiple properties changed the address 3 separate times for this appliance. Still had the wrong address. It is absolutely impossible to talk to a live agent and the automated system is awful. The technician did finally get here and was great and did a good job. But I wasted the entire day and had to miss work. Someone should have reached out to let me know or they should have a better timing window. My time is also valuable. Also sometimes you just need to be able to talk to a live agent.The freezer was brand new the ice maker never worked and I waited almost 6 months to get this fixed.Very very frustratingService:Freezer repair

John Hauck: Positive:Professionalism,Punctuality,ResponsivenessThey provide service within a week or less, give you a window of time on appointment day and are very knowledgeable.Service:Washer/dryer repair

Ima Tunes: Service:Dishwasher repairPositive:Professionalism

Marcelo Carpinito: Services:Oven repair,Refrigerator repair,Stove, cooktop oven repair,Household appliance installation,Refrigerator/freezer repairPositive:Professionalism,Punctuality,Quality,Responsiveness,Value

Elizabeth R.: Technician, Ricky, was efficient, clear and very good on all interactions. We haven't tested appliances yet so cannot comment on outcomes: Day-off experience with him good. Lead up terrible as Sears made a mistake which showed up in my email confirmation and despite 20 phone calls they make it impossible to reach a real person who can rectify.Services:Washing machine repair,Washer/dryer repair

lynn nacewicz: Services:Freezer repair,Refrigerator repairPositive:Professionalism,Punctuality,Responsiveness,Value

Amy Perlmutter: I would never ever use this service again. I wish I could use zero stars!! First problem was scheduling-- I spoke to someone who clearly didn't have any relation to the business, it was a call center. I needed my dryer repaired and I also wanted the washer and dryer to have general servicing. The scheduler didn't know how or wasn't able to schedule one person to do both. I said I didn't understand why one person couldn't do all of this in one visit, I didn't want two separate people coming. He assured me that one person would do it all. Yet, on the day of service, the repair person came and was unaware that he was supposed to do general service on the machines.Then I got a call later from another service person saying he was on his way to service the machines.My dryer needed a new part and I was given a price that I thought was high, but now I was stuck because if I didn't use Sears Home Service to fix it, I'd be out $119 I paid for them to come diagnose the issue. So I said, fine, repair it. I had to pay in advance, and we scheduled a day. Prior to that date, I got a text and email saying they had changed the date-- without even checking with me if it was convenient, which it was not. So I had to go back on line and reschedule it.On the day the repair person came, he had the job done in 25 minutes. The breakdown of the bill charged me $396 for labor. That's an hourly billing rate of $800!!! I tried calling Sears Home Service to question and dispute this, but there is no way to get a human. I went to the on line chat and was given an email address to write. The address wasn't a Sears email address, so I asked if this was correct and they gave me a completely different one. I asked how to get a copy of the chat and they said they would email it to me, but they didn't. I emailed the address I'd written down and never got any response. This feels like a huge scam. My intention is to report them to the Attorney General's office for price gouging.Don't use this service!Service:Dryer repair