Best Security System Supplier Cambridge Near Me

Devin Alexander: American Alarm was an absolute pleasure to work. Andy, David and the rest of the crew did a fantastic job on my facility and getting me prepared to launch operations. If you're looking for a great Security company, look no further than American Alarm.

E Soto (Goldthrone): Terrible experience talking to their call person. Kinda rude and bad tone.

Matt A: I have worked with multiple alarm companies in the past, both new construction and retro-fits to accommodate expansion and/or fix previous problems. I am very impressed with the level of knowledge and responsiveness from American Alarm.

Wynne Johnson: Good company. Cool colored vans!

Jocelyne MacDonald: Terrible customer service. Would not recommend using this company.

Hadley Zabinski: This system is a scam that I am locked into for a 3 year contract. Every time the power goes out, then of course the alarm stops working. About 30% of the time I receive a call numerous hours later (usually at 1am) to tell me my alarm stopped working. Sometimes the alarm doesn’t start back up after a power outage, so I’ll receive a call every night at around 1 am to tell me my alarm isn’t online until they bring it back online. If I can’t remember the passcode at 1am when they call, they won’t discuss the issue with me. It’s a great game we play. I’m pretty sure the alarm only works 50% of the time. No one will notify you that the fire alarm isn’t working. No one seems to monitor the alarms during the day because I only receive calls at 1am. I suspect there is one employee who has insomnia who has made it his hobby to check the alarm failure notices - maybe like counting sheep to try to go back to sleep. I’m pretty sure my building would burn to the ground and I’d see it on the evening news before American Alarm would know or notify me (before 1am.)

Andy Connors: American Alarm installation by Ethan was top notch. My sales experience dealing with Andrew was also very easy and without any surprises and all went as planned with no interuptions to our office. Nice job all around.

Gurpreet Kalra: Opened a dispensary and used American Alarm as an alarm company . Had an amazing experience with them. They are great people with great service. David and Andrew are awesome. I would call David for every little thing even if it had nothing to do with the alarm systems and he would know it and if he didn’t he would find out. Andrew was was here for my final inspection and any questions that they had for security system he was there to answer. Anytime I open up a dispensary these are the people I would choose and so should you.

Anabelle Skalleberg: I paid $500 for inspecting a system that was installed before I moved into a house. Every month for the first 6 months something would break that should have been discovered at inspection and every month I got charged a $150 service visit charge, plus materials plus the $50 per month for monitoring. A total scam.

Milton Florez: Yo hice un trabajo en ese building,muy buena calidad

Client Advocate: Words cannot express how helpful Andy Klein and his team from American Alarm have been to our Pantry. The pandemic forced Loaves & Fishes to move to a drive-thru service to feed our neighbors in need. To keep everyone safe, we contacted American Alarm to help us install a no-contact drive-thru speaker system that allows our staff and volunteers to serve our clients but also protects them from inclement weather. WE LOVE IT, and our clients appreciate our collaboration with American Alarm to help keep everyone safe and the Pantry open. Andy was so amazing to work with. He went above and beyond to help make this project happen. I will be forever grateful for his steadfast commitment to our mission- feeding any family that resides in our service area, regardless of income or circumstance, in a safe and dignified manner. You are the best!Sincerely,Theresa WilsonClient Services CoordinatorLoaves & Fishes Food Pantry, IncDevens, Massachusetts

Stacey Harrop: We installed the American Alarm system months ago and its been running flawlessly. Since the first introduction, the communication and support has been A+. I want to send a special thanks to Andy, Bobby, Sal, Mike, David, Lisa, Kim and technical support for a job well done. I would recommend them in a heart beat.

Spiro Kelly: Andy Klein at American Alarm has been the reasons why I signed up with American Alarm & Communications, Inc.. He has been very clear and instrumental in streamlining my Fire alarm system on my mixed use commercial building. He is always there to help with any question or issues that may arise. He is an individual of integrity and easy to work with!

Sport Clips MA117: The installation process for my business' alarm system was very efficient, from the initial phone conversation to the service proposal to the installation and activation. The service technician assigned to install my system was extremely professional, clean and knowledgeable. He took his time to provide me with plenty of information on how to operate the system and answered my challenging questions. Great experience overall.

Ezra Parzybok: David and Andy at American Alarm have been in the adult-use and medical cannabis space longer than almost anybody. You have to have proper security to get up and running and for hours of free consultation, testimony, and expertise, these guys will get you to the finish line and up and running as they have for over 40 other teams. Most knowledgeable guys in the biz.

Mark Jarvis: Probably the premier security systems provider to the legal cannabis industry. We started using them on the basis of a personal referral and are now happy to refer them to others on the basis of personal experience. Polite, professional, and expert. What more could you ask?

Michael Dupont: The alarm installation team was professional , cooperative, and helpful. My service tech Greg explained the installation and creatively worked around obstacles to make the system function well and not interfere with the restaurant decor .

Amber Fallon: Great service and very reliable employees. I feel safer having their monitoring on my home.

Seun Adedeji: Ethan is such a hard-working young man. I truly appreciate American Alarm and their expertise. He did his job on a mastery level. Our air conditioning stopped working, but Ethan did not complain. He kept working through the heat. Ethan, David, and Andrew played a huge rule in our success in Massachusetts. It is hard to find a company that truly stands for something and has great individuals that embody it. Ethan and Andrew went above and beyond. They both really know their stuff, and their skill set is remarkable. Outside of their job descriptions, they were extremely helpful and supportive of me during my investigation with the CCC. Their authenticity and kindness were a breath of fresh air. I am excited to work with them again. Thank you!

shayna D: A wonderful experience! The installment was quick and efficient. They made sure every thing worked and did a practice run before leaving. They also walked me though how to use the equipment. I feel safe and it was an easy way to get some extra security !