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1. Curtis Septic Service - Stow

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· 25 reviews

128 Great Rd, Stow, MA 01775

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Curtis Septic Service: what do users think?
Elena R.: We have a new septic system that was installed last year by the previous homeowner, so when my toilets started not flushing/draining I couldn't imagine it was a problem with the septic system, but called just in case. They walked me through how to find, access and clean my septic tank filter over the phone so I could do it myself. I had no idea this was a maintenance task I was supposed to be doing, but they were helpful enough to coach me through it and save me the cost of someone coming out. When I eventually do need my system pumped/serviced, I'll definitely call back! Thank you!
David Schroeder: I am a retired builder with over 50 years of experience in the construction industry, so I know what I am talking about. Curtis is a well managed company. Their employees all conducted themselves in a very professional manner. They were very respectful of my property and when the work was completed things were left neat and tidy. Communication with the office and installers in the field could not have been better. All in all, I was very pleased with their workmanship, and I would not hesitate to recommend them.Service:Septic system installation
Sean Bailey: Positive:Professionalism,Punctuality,ResponsivenessIn the process of performing a title 5 inspection of my septic system Curtis was very prompt professional and communicative.
Ed Buckner: Excellent work, very knowledgeable and professional. I would use them again.
Kosta Katehis: The best septic company in our area. The technician is always friendly and helpful with any questions that I have. The folks in the office are also great. Would highly recommend!
Pat Losapio: Positive:ProfessionalismExcellent service, on time, excellent contact —any questions or problems are addressed immediately from office personnel. Can’t say enough good things about this company. Thank you.
Molly Korotkin: Service:Septic system installationPositive:Professionalism,Punctuality,Responsiveness
Lin-Mei Kravis: Curtis just installed our new Septic tank, so professional, skillful, and customer oriented company. Thanks to Kaitlin, Stephen, Kenny, and Mike. Highly recommended!
Joanne Washburn: This company is very reliable honest easy to work with and reasonably priced
Joon Huh: Positive:Professionalism,Quality,Responsiveness,ValueI am very impressed with the quality of customer service. I really appreciate their prompt help when I need it.
R P: License plate number L79690 truck driver texting and driving. Sat through a green light holding up traffic. Then swerved all over the road while texting on rt. 2 westbound.
Jenna Lee: Adam not only did a thorough job, but also explained all the details. Thank you so much!
Moose Noury: Extremely satisfied with their professionalism and service! They replaced our septic system in Boylston within days and left the job site very clean. Excellent communication and no hassle with change orders, etc. Will definitely work with again and highly recommend. -Laurie
Chris Everett: Curtis septic provided great service. My basement sewer pump failed and I needed the septic tank pumped before the system could be replaced due to a backup. Curtis was able to fit me into the schedule on the same day. Adam, the operator, was on time and professional. Adam took the time to talk to me about the clogged filter in the septic tank and how to clear the filter. I highly recommend Curtis septic and Adam!
undistribearnings: I had my septic back up on me for the second time since we bought our house in 1997. I'm a DIY kind of guy so I went to HD and rented the 75ft snake and cleaned out main line. I did this in 2012 and it has been fine since. This time it worked for only a few days. I read some reviews and Curtis Septic looked like a good bet. I called at around 8:30am and the woman was very professional and knew I sounded like I needed fast service. By 12:00 noon Bobby Voyer arrived to pump our system and check things out. He went the extra mile and checked for blockage in the septic and saved the day!!!
Dave Yules: Always prompt and incredibly helpful. Amazing customer service.
John Flynn: Hired Curtis Septic for a Title 5 inspection, they provided excellent service, were on time, completed the job in a timely and professional fashion. Highly recommend them for anyone else needing this work done.
Mason L: Fast Title 5 Inspection and Cheap Septic Tank Pumping! Great Service! Thank you.
Raffaella Tomaselli: My experience was not a positive one. I saw a lack of communication which it should have warned me about the job. A filter was installed which requires maintenance every 6 months. I did not request the filter and is neither needed by the Title V inspector, just and extra cost to you every 6 months... Curtis does not tell you that thought they say it will need cleaning every 2 years, which is completely against what is printed on the top of one of the tanks. I asked them to take the filter out and don't know if they did it or not because the tank is completely covered now. Not professional at all. No communication or phone calls up to the last minute. Sorry.
Braden Golub: I never write reviews online for company's, but I felt as if it was necessary in this specific instance. I made an appointment with Nikki and Christine, both of whom were very nice over the phone. I made the appointment for a home that I am selling in a Weston. I was given a window of 1:00-3:00pm. I had to call them(instead of the other way around) after waiting for two hours and was told they couldn't find the person who was supposed to be coming to do the inspection. After another 15 minutes I got a call from the 'inspector' who said he would need another 30 minutes at the current job he was completing and he was a little more than 15 minutes away so I would have to wait another 45 minutes, at least, until he arrived. This would have pushed it to later than 4:00pm. Completely unprofessional and unacceptable to say the least. Because of this, I wasted a whole day sitting out at a house to complete inspection before a set closing date.Although they may charge an affordable price for the work being done, this is not good business practice in my book. If you are willing to wait around the house for a while, I supposed they would be a good choice...if you have somewhere to be though, I'd suggest going with someone who will be on time.

2. Rhino Rooter - Belmont

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· 32 reviews
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Rhino Rooter: what do users think?
Caitlin Hodack: Love this Company!! They are so willing to help their customers and give them honest feedback and quality work. They will work with your every situation. They also get you on the list asap for that day service or next day. Love this company and will never choose another. I highly recommend them to anyone :) Quality Work for Great Prices :)
Glenn Stevens: Cheap fast and reliable
Ron Moser: Very friendly staff all around happy with services
Trinity Mears: Called Rhinos Rooter on a Saturday because my bathtub wouldn't drain, they arrived in a little over a hr and had it working in 40 minutes, my total bill was less then another company even wanted to show up .These guys were top notch, left my bathroom cleaner then when they started.Thank you!!!!
Raneko Erskine: Thanks for the work at such a short notice. I’m so grateful y’all came out and solved my problem that nobody could seem to solve. On top off that it was so much more affordable for my budget. I will highly recommend you guys to all my family and friends. Excellent service 🤩
alyssa miller: Great service! They were able to get my service scheduled within the next three days AND they were in and out in less than 10 minutes!
Alex Ob1: Great service, was quick and affordable!
deshaun anderson: Came after hours and did a great job, really cheap.

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