Best Subaru Dealer Cambridge Near Me

Linda Taylor: Maria is the best. She listened to my needs and steered my toward the right vehicle. Went above and beyond to make sure my experience was excellent! Mike and Andre were also very helpful and friendly. Making the process comfortable and shopper friendly. Love My Subaru!

Luke skywahkah: They are dishonest, unprofessional and have a very limited knowledge of the vehicles that they sell. I was charged for multiple repairs on multiple occasions, none of which fixed the problem.

Alan McRae: Parts Dept. with Sean and Jake is awesome!

Keith Hagg: Outstanding, five star service. Mark in the Service Department and the younger mechanic who serviced my car today, December 30, deserve a bonus. I walked in this afternoon in a panic because my Subaru, which I need to drive back to DC, had a complete system failure. Mark was extremely patient with me and helped me get the claim number associated with the battery defect class action suit. Once Mark got that, he got my car set up with an excellent mechanic (I wish I got his name) who did the diagnostics and needed repairs in about an hour. My Subaru is working like a charm again. I cannot thank North Ready Subaru enough for getting my car ready to go again for my drive back to DC. Your team is the best.

Sidi Niu: Great people and always honest and reliable service. Have been a happy customer for over 5 years.

Angel Daniel: Well

Kelly Fox: Watch out for these liars!! They promise WeatherTech floor mats but then the car is delivered, the mats are missing. Very disappointed with the whole ordeal.

Julia Antonov: They told us everything we needed

Christopher B: Excellent Service and best prices. I would definitely choose this dealership for a new car purchase and outstanding service over others in the area that aren't even close to the level of service.

Priscilla McCluskey: This review is for the Service department.I brought my Subaru in for an inspection, I suspected it was a wheel bearing and that ended up being the issue. I was quoted $1546 for two bad rear bearings. I wasn't prepared to spend that amount so I asked to take the car back.The treatment from service totally changed after that. When I said I wanted to take the car back, a nearby service writer said "really? woooooow" in a tone that was meant to make me feel bad about it. A couple things I felt in that moment. First was, how can you make someone feel bad about an expense that was more than expected? You can't assume people's financial situations and try to make them feel bad about a choice that makes the most sense for them. Secondly, as a female in a male-dominated field and office I wonder if that same sentiment would've been said to a man? Try not to be so fragile.I paid the diagnostic fee no problem and was on my way. When I went to find my car, it was nowhere close to the entrance. A nice man with an umbrella tried to find it by hitting the panic button but it was so far away it didn't go off. I heard him ask Shawn or Steve (couldn't hear over the rain) where my car was and he had parked it the furthest from the door while it was absolutely down pouring :) No surprise it was the same guy that made the comment above for me not getting the service done that day. I hope it made him feel better trying to bully me into spending $1500 and making me walk across the entire parking lot in the rain.Dealerships have a stigma, especially for female clients. They're often taken advantage off and intimidated. I'm sorry that I wasn't willing to pay that price that day but I could've brought it back another time when I had budgeted for that. Especially if I felt understood and validated in wanting to think it over. After this, I won't be bringing my car back there ever. I called around and found another local car shop that validated my concerns and quoted me half of what I would've paid. They took the time to explain they agreed with the dealerships assessment and suggestions but that some of the work wasn't necessary.Shawn or Steve, I hope you are having a better day and that you don't let the choices people make that are best for them affect you so much.

Jim Lindsay: Never been to the showroom but I have been to their service center. They will up-charge you like anything. It’s better to go any local service center.

Brett Sullivan: The guys in the Service Department are amazing. Helped me troubleshoot an issue over the phone that turned out entirely to be user error. Helped me avoid making the drive to North Reading and wasting a couple of hours of my day. Many thanks Mark and Mike!

Mary Shannon: Polite and accommodating. Very concerned about customer satisfaction. While not the absolute cheapest option, I feel confident in their work, and they are clear about cost, and ways to keep things reasonable. You get what you pay for, and these folks are worth it.

Joe Casper: Great experience working with Maria at this Subaru dealership. A refreshing car buying experience. Her honesty, Subaru knowledge, and kindness make me highly recommend seeking Maria out if you wish to purchase a Subaru.

Ali Torrence: I just bought my first car and had a fantastic experience with David L. He was very helpful and helped me through the entire process. I was very skeptical as a young female buying my first new car and couldn’t be more happy. I never felt pressured but felt like I had a good support team along the way. I have also used the service team for awhile and they are so kind! Highly recommend the team (: thank you!

Russell Sabbag: Outstanding sales support with no delays

Tristan Ashmore: I just received my 2016 subaru WRX premium edition back from them this morning. I am more than impressed with the work. I will spare all of the history and details but some DIY installs led to some clutch issues and slippage to a full stop.I needed a new clutch installed. I brought the vehicle in on a Friday and it was ready within a week. They were very communicative throughout the short process and polite. I was introduced to the front of house staff and upon picking up my vehicle, Mark even remembered I came out here for a new job and asked about it. To some people, they just want their vehicle fixed and returned but in my opinion, how they treat you is an extension of how they will treat your vehicle. It is all about the details. The car drives even better than when I bought it and I can't thank them enough. Having only been in Mass for a couple months, it is nice to have found a trusted auto repair place right away. This is where my car will be getting work done, no questions about it. Last note: they also took care of a recall that I wasn't even aware of. Thanks again!

Joshua Medor: I bought my vehicle there in 2020 and had a great experience. I just had to bring it in because I got a flat tire on my street. I took it in, no appointment, and had a new tire put in less than 45 minutes. Wonderful place.

Oren Mamet: I've got the car.)

kathy yoke: Ernie, I want to say how I hold you in high esteem as well as I do your father for the dynasty that you built, real, sincere, and honest. You were also so good to your Vice President, Jimmy Carroll who was a mutual friend of my boy friend and all the guys on Maple Street in Lynn near St.Pius. We know that you took care of all his medical bills and there wasn't a dry eye in the church of St. Thomas Aquinas at his funeral mass. Jimmy loved his Subarus. I also have much respect for Brian Kelly and his sons, they are simply amazing. I am writing to share what happened to me yesterday, if Jimmy were still with us, I would have confided in him. My best friend Janet Hurley from Lynnfield bought a brand new white 2019 Forester. Her sales person Al gave me a gift certificate because I referred her to him. Al remembers my receiving the gift certificate that had no expiration date on it because yesterday I tried to use the certificate and I asked both service and parts who was ordering a filter for my car if the certificate could be applied to the oil change. Both departments said, yes. When it came time to pay the bill, the service manager asked to see the certificate which he brought to the manager. The service manager said before he left that the two managers give these out to their friends. When he returned, he said he would not accept it. I said let's go ask the manager. The manager said it was bull----, you are a liar. I never gave this to you, as he is raising his voice to me, he said lower your voice. You made this up. Now he is the one who let me get a nail removed from one of my tires from a vehicle years ago and wouldn't take the gift certificate and told me to save it for another time. The manager threatened me, "I'm calling the police, I am having you arrested." I was sitting at Al's desk, he remembers the gift certificate if they give you $50.00 credit on the bill, say thank you. If they don't just say thank you and pay the bill. I went down to service, the service manager said what are you going to do, the right thing is for me to pay the bill. Thank you for doing the oil change, don't thank me I didn't do it. He had a big guy with him and I still said thank you. I paid cash and the service manager said going forward don't come back here again. He had tried to get the gift certificate back, I said you said they never gave it to me, he said we need it. I said, no ,it belongs to me. Ernie I am 70 years old, a senior citizen, and a minority, 100% Chinese. I grew up poor and I am proud, I did the right thing and paid the bill. I was a target, I don't want this to happen to anyone else. Jimmy Carroll would be very upset.

Nam Vet68: Don't blame the dealership. If you don't do your home work on how to avoid paying the sneak add on fees. Shame on you. Ever hear of "YOUYUBE"??????? Get on it, watch the vids and take notes. You pay, tax,title, licence and nothing more.

Cail Lee: Please don't forget to subscribe to unlock your vehicle.

Audy Abreu: Nice place, 5AM open

Mark Lampert Boden: DOESN'T DESERVE A ONE STAR. FAILED REPRESENTATION OF A CAR SERVICE. HYBRID CROSSTREK HAS NO SPARE TIRE.DEALERSHIP SAID THERE WAS A DOUGHNUT TIRE UNDER THE CAR.(FIRST FRAUD STATEMENT) THERE WASN'T. DEALERSHIP PROVIDES A TIRE INFLATOR CANNISTOR THAT DOESN'T WORK WHEN THERE IS DAMAGE TO THE SIDE WALL OF A TIRE AND THE SEAL IS BROKEN ON THE WHEEL. SUBURU ALERT SYSTEM DOES NOT. (SECOND FRAUD) WORK. WHEN I CALLEDTHEIR ALERT FOR ROAD SIDE SERVICE IN BEVERLY MA I RECEIVED NO SERVICE WAITING 2 1/2 HOURS.I CALLED AAA AND A TOW TRUCK WAS THERE IN 20 MINUTES.I WAS INBEVERLY MA WHEN THE TIRE WENT FLAT.THER ARE MULTIPLE SERVICE WITHIN 8 MILES. GUESS WHAT KIND OF SERVICE YOU WILL GET IN MAINE,NH OR VERMONT. OUR CROSSTREK ONLY HAS 800 MILES ON IT.QUOTING A TELETUBBY"RUN AWAY,RUN AWAY"

Roy Anderson: Beautiful facility, friendly staff and very clean..

jamie barton: Beware undisclosed fees! Went to auto fair Subaru in Haverhill mass yesterday. Called ahead on internet ad to confirm price and availability since we live two hours away and didn't want surprises.Once we arrived, drove vehicle and sat down to close, we were presented with payments including $2500 in a myriad of fees they claim to charge every vehicle! So add that to the price of your car before thinking you got a deal! Or, go anywhere else and pay the more customary glom fees of 100-500

Bernie Potts (Bernos798): Went here for training. Great place. Always learn something new.

michael drown: Beautiful

Joey Allain: I love Subaru of New England Mary Lou is very helpful she is always a friendly face and helpful person anytime you need anything at SNE

rose Mess: 👌👌

Thomas Vooght: Everyone I've met from here is nice and very helpful

Alexey Stepanov: Best place ever

Jeff Pettengill: Great place

Chris Poulin: Still obstriticulating not quite Obstriticulous yet but has potential