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Camera store
1. Hunt's Photo and Video - Cambridge
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· 142 reviews
99 Mt Auburn St, Cambridge, MA 02139
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Observatory
2. Smithsonian Astrophysical Observatory - Cambridge
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· 9 reviews
Observatory Building E, 60 Garden St, Cambridge, MA 02138
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Department store
3. Target - Somerville
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· 52 reviews
822 Somerville Ave, Cambridge, MA 02140, United States
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Electronics store
4. Best Buy - Watertown
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· 1955 reviews
550 Arsenal St Ste 2, Watertown, MA 02472
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Mary Fisher: Knowledge and courtesy
Alex K: Registering for staff to help is pretty lame, seems to miss the mark regarding offering customer service.
J. K.: Large, fairly clean, decent staff.
Haiming Qi: 热情
Kenny rinehart: This best buy made me love technology again
Luke Tsai: I purchased a TV here, and it stopped working within 3 months. best Buy refuses to help, and refers me to the manufacturer. The manufacturer is unresponsive, and best buy refuses to provide any support.
Dan .Theman: For once there were plenty of helpful employees around but unfortunately, BestBuy won't touch Linux
Eli: Experience was fast in an out great customer service I bought a nintendo switch an a couple games they also offer extended warranty which was a plus with a bunch a benefits incase of damage console or controller
Johnny Cato: Good staff - limited supply
Phoebe Cusack: They have forgotten why people shop at stores.I came in to look at multi-cookers because the website said that they had both the ones I was considering in store.When I go there one was on display. The other was not. After much searching the team member found the second one.I asked if he could open it for me so I could compare it to the one on display.He refused. He said I had to buy it first. If I wanted to buy it first I could order it online for $60 less.The reason we bother to go to a store is so we can see and experience the product BEFORE we buy.It seems they have forgotten this. No wonder retail is suffering.
John Thibodeaux: They had what I wanted. With the exception of the big fella working the front door, the most unenthusiastic staff possible.
Zachary Marcou: The majority of employees at this location, including the assistant store manager(s), need some serious coaching. It seems like there is no supervision by upper management, or some kind of disconnect from leadership, to folks on the floor. All of the outstanding employees last a few weeks at this location, and are never seen again. Most (not all) of the existing staff lacks the knowledge to do their jobs, which is on leadership to correct. I've witnessed three separate occasions where the support desk in the center of the store treated folks so poorly that it devolved into a shouting match. Their attitudes are just putrid, and they wander around in packs to perform basic tasks; it's a massive waste of payroll. A lot these behaviors are correctable, but without a concerted effort, this location will continue to lose out on revenue that would otherwise be secured by outstanding customer service. It's a shame that performance isn't audited seemingly at all. I'm not interested in costing anybody their jobs, but am happy to provide additional detail so that staff may be retrained and coached up properly.
Marvin Ardon: Lentitud para atender, el personal es poco amable, pesimo servicio.
mhgaillog: Unhelpful staff. And one (nice) man at the check-out. The line was 5+ people long and there’s Best But employees just hanging out by the exit. What a joke this place is.
Tayo spoonzess: Wish I had more money!
Patrick Gagne: Great selection, but over-priced
Ryan K Baker-Barrett: Inconsistent with device trade in process. One rep offered 75% less than than online quote. Went back next day and a diff rep gave the full online quote amount and answered my question. First rep seemed bothered and didn’t want to take the time to do the trade in. Second rep was great.
Rajesh Rajagopal: This particular Best Buy should be renamed WORST BUY!It has a selection of electronics like laptops, but they’re very overpriced contrasted with similarly good quality laptops at Target that are like $300-500 cheaper!And this Best Buy is definitely UNDERSTAFFED. If you need help, it will definitely take many hours even to be helped for a SIMPLE THING!They had a QUEUE for staff to help customers even for SIMPLE STUFF like getting a laptop out of the locked cabinet! And the customer service lady on January 26, 2023 was very rude to me. I hope she takes her AUTISM MEDS next time before work HEHE!In Philadelphia’s Best Buy, the staff was able to get AirPods out of the locker within 2 MINUTES on crowded Black Friday!So if you want good service, either go to BURLINGTON’s BEST BUY or take a quick flight to Philly’s Best Buy! Trust me it’ll be faster than this slow as a turtle WORST BUY WATERTOWN!
Marshell Ma: Do not come to this store, the staff members just hang around the entrance like street corner gangster and doing absolutely NOTHING! Takes 30 min to get an online order. They would be very resilient and not trying to help when you return eligible items.
Zola McIntosh: This is one of the best Best Buy stores I've been in. For my purchase, I was given great knowledgeable information about things I didn't know about. This was is no way a push to purchase meets than what I needed. I bought exactly what I needed, but better, for the same price in which I intended to buy anyway. Love my new system. Well be going back to add on to my devices.I wish I knew the name of the woman that helped me and my son. She was very good and knowledgeable about all the products. We did have to bring back one item she recommended but was able to get the correct item.This will be my to go store.
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Department store
5. Walmart Supercenter - Saugus
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· 6244 reviews
770 Broadway, Saugus, MA 01906
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Department store
6. Target - Cambridge
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· 334 reviews
564 Massachusetts Ave, Cambridge, MA 02139
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Electronics store
7. Best Buy - Everett
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· 2730 reviews
162 Santilli Hwy, Everett, MA 02149
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Electronics store
8. Best Buy - Saugus
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· 1980 reviews
1201 Broadway, Saugus, MA 01906
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Electronics store
9. Best Buy - Boston
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· 2988 reviews
14 Allstate Rd, Dorchester, MA 02125
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Camera store
10. Leica Store & Gallery Boston - Boston
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· 54 reviews
74 Arlington St, Boston, MA 02116
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Electronics store
11. Best Buy - Burlington
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· 2160 reviews
84 Middlesex Turnpike, Burlington, MA 01803
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Department store
12. Target - Cambridge
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· 891 reviews
180 Somerville Ave, Somerville, MA 02143
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Department store
13. Walmart - Salem
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· 2746 reviews
450 Highland Ave, Salem, MA 01970
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