Best Wallpaper Installer Cambridge Near Me

Antoni Wolynski: I had serious issues even though I *wasn't* able to use this business (aside from getting measurements and inspections for a quote from Vicki, who was easy to talk to and seemed professional). I get an email soon that a quote should be ready in 2-3 business days. I don't hear from them for a while, and (THIS IS NOT THEIR FAULT, DESPITE OTHER ISSUES I WILL LIST) it turned out the plumber I hired just ghosted us (A&K Plumbing from Revere DON'T use them ever unless its life or death) and wouldn't communicate with New Chapter, so they couldn't make a quote. It wasn't a huge issue, so I hired a more professional plumber at HER Plumbing in Brighton, and they gave me a new plumbing quote very quickly - but it was only good for TWENTY days (after that, due to inflation and supply issues among other reasons, the materials get more expensive the longer you wait).When I sent in this second, PROFESSIONAL, LEGITIMATE quote in *mid-NOVEMBER*, I was sent another email that it would be done in 2-3 business days. I never received a quote. I called and emailed New Chapter before the twenty day limit I was given to maintain the quote price given by HER Plumbing. about *3 days* before the 20 day limit ended, on *December 1st*, ROMEO L. sent me a half-hearted email stating "I hope all is well. I do apologize because we do not have the capability in performing your project now because our tiler is no longer working with us." And that was it. I had no time to hire a new carpenter in time for the 20 days and it will COST ME MORE after WASTING MY TIME and NOT RESPONDING TO ME (ESPECIALLY NOT IN TIME!). They had canceled my project without even telling me. When I confronted them about this I told them aside from the first plumber that ceased contact, which could have delayed them a bit which was excusable, there was no excuse for their delay in telling me the reality of the situation and that I needed to find a new carpenter asap, in fact well before ROMEO L decided to finally email me back.I am very disappointed, as they were recommended to me by friends in a similar building in Cambridge where they seemingly did a good job. When I told my friends about what New Chapter had done, they were shocked but also mentioned another friend they recommended New Chapter to recently who was also *very* unsatisfied. DO NOT HIRE THIS COMPANY RIGHT NOW, ESPECIALLY IF IT IS URGENT. Clearly there have been some recent and serious changes or set-backs at this company, I have been trying now 15 months to get my bathroom repaired and I have to go and get carpenter estimates (from multiple people! which will also cost me some money!) for the third time in the past year alone. I am so tired of dealing with unprofessional plumbers, carpenters, contractors, etc. in this city. How am I going to get back the extra money I will lose because I had to wait for new chapter to even remember I existed and remember to tell me they canceled my project. Inexcusable behavior, and I am not only unsatisfied as a customer but personally offended, the way they made everything seem like it was OK until the absolute last and worst possible moment.

Always There HomeCare: Was looking for a handyman for one of our clients and found them right away on Google. Super easy to get in touch with and Romeo was in contact every step of the way! Arrived right on time and gave a courtesy call before arriving. They were able to fix everything we had asked for. Excellent follow up to make sure we were satisfied. Will not hesitate to reach out to them for any of our repair needs!

Cathy Guild: I saw NCHI upgrading my neighbor's home. The work was so well done, I had to reach out to them and ask if they could do my home and I'm so happy I did. Between the poor construction and New England weather, my home took a real beating through the years. NCHI came in and renovated to perfection! My home looks better then when I first purchased it. I would recommend their services to everyone and I have!! Thank you New Chapter Home ImprovementService:Home renovations

Candace Saunders: Positive:Professionalism,Punctuality,Quality,ResponsivenessNCHI did an excellent job on the exterior painting project they were hired for by a condo association I manage in Cambridge. They are not only professional but also reliable and dependable. I would not hesitate to recommend New Chapter HI Services to other buildings I manage.Service:Exterior painting

Jerome Berkeley: Adding to a previous review, New Chapter recently did a series of projects in my condo - painting, sink removal & installation, repairs and access panels to ceiling, window replacement - excellent experience at every step of the process. Great pricing, thorough work & clean-up, clear communication throughout. I cannot praise Vicki, Leroy, Romeo and the rest of the crew enough. I would absolutely recommend NCHI to anyone and would not hesitate for a second to seek them out again. Great people doing great work!Excellence from start to finish! NCHI was quick to respond, and scheduled a time of my preference. Kenny was very thorough in his work and left space in perfect condition. He explained the problem, showed me the corroded pieces he was replacing and everything is working perfectly. Quality people doing quality work. I will certainly do business again with NCHI and highly recommend them.Services:General repairs,Home renovations

marcia yousik: Positive:Professionalism,Punctuality,Quality,Responsiveness,Value

Shannon Felton Spence: At this point I can't even remember all of the jobs I have hired New Chapter Home Improvement to do! I have a 160 year old townhome that constantly needs work and Vickey is always my first call! This team is excellent. They do fabulous work -- on time, clean, professional, and very good value -- and they are wonderful to have around. I am so lucky to have found them and look forward to many years of maintaining my historic home with their help.Services:Drywall repair,Interior painting,Repair flooring

Anthony Clayton: I reached out to New Chapter Home Improvement in mid-August, 2021 with a rush job for a local university to be completed before the students return in September. Without hesitation, they jumped in and got it done with no complaints despite multiple change to the scope. And they got it done in just a matter of days.New Chapter’s management process ensures clear and consistent communication from start to finish.I have worked with Vicki and her team multiple times and they never disappoint. Prompt and reliable, courteous and professional. New Chapter gets it done.Services:Drywall repair,Paint indoors

Jonathan Messinger: Vicki Gray and her Team deliver. Wow! Exceptional professionalism, bolstered by an uncanny ability to diagnose and solve complex home improvement challenges efficiently, affordably and with such care that our place always looked better after each project was completed than before. I am deeply grateful that Vicki is willing to share her extensive residential renovation wisdom, and I get so excited every chance I can show off her wonderful work to Family, Friends and Colleagues. I have collaborated with New Chapter Home Improvement three times now. How lucky am I? Three for Three. I'd give Six Stars if I could. Bravo!Services:Installation,Paint indoors,Remodeling

Robert Sinnott: Stellar. Vicki and mario are responsive and make sure the job is done right. I have used them almost a dozen times on both small and large projects across multiple residential properties

Gina Aloisio: Positive:Professionalism,Value

J H: We had a leak because the original builder did not properly flash around the window or install a drip edge. Not something I could DIY at the time, but it's so hard getting GC's to show up for a small job like that. New Chapter had a very fair bid, was on time, and did a fantastic job correcting this and re-siding around the window. They were also super patient with my many questions as a newer homeowner. It's been a year with no leaks at all. I'd hire them again in a second.

David Morais: Positive:QualityNew Chapter was a pleasure to work with. Vickie and her team are caring and conscientious!

Malka Yaacobi: Amazing service, prompt, helpful. Honest pricing, a ttended to small and big details with a smile. HIGH QUALITY CRAFTMANSHIP.

Felicia Goodridge: Vicki and her staff are very courteous to their customers. Romeo was always available to help and answer any questions that may have raised. The painters did a great job painting 4 rooms in a timely fashion and Vicki was willing to receive feedback on my experience. Thank you New Chapter Home Improvement!

Margaret Clark: The New Chapter team was terrific from the start. Vicki came to look at the job (fixing a leak that had spread down to a second floor from where it originated around a window frame). She was prompt, very easy to talk with, and knowledgeable. The team scheduled repairs, gave a budget-friendly estimate, and arrived right on time. The work was completed in a morning, done neatly and competently. There have been no leaks since. I have recommended them to others who are seeking someone to do jobs around the house, and will plan to use them again in the future as needed.Peggy ClarkSpring HillSomerville

Fresh Start Contracting: We have worked with and referred or clients to Vicki and the team at New Chapter Home Improvement. Each time they respond quickly and give the clients their full attention which makes us feel great! They bring experience and skill to the table on top good customer services. If you are looking for someone who is attentive, caring and skilled give them a call.

Seanna Berry: Great communication, flexible on adapting quote, fast scheduling, fantastic staff. Wonderful experience start to finish. A++

Kristen Ransom: The New Chapter team left my home spotless!!! They cleaned and organized every inch and worked so effectively it was jaw dropping. I'll definitely be using them again for home cleaning and property maintenance!

Rodney Lister: New Chapter Home Improvements has done a fair amount of work for me over the last year. They have always been completely reliable and they have always done fabulous work. In addition they are always friendly and considerate. I look forward to working with them in the future, and I recommend them to anyone enthusiastically and without any reservations at all.