Best Watch Repair Service Cambridge Near Me

Matt Liber: Been going to Yuri for seven years and counting. He gets the job done, including fixing an antique watch that nobody else could. He’s fast and fair. Highly recommend.

Audiobooks Fun for Kids Playing Learning English: extremely expensive on the estimates...on the flip side always go into the store yourselfin the past i have written a one star and if the store says something i take it down..and has a reason and is cool..

Daniel Orlansky: After reading the reviews of Yuri's grumpiness and lack of customer service, I decided to check it out for myself. I found these critiques to be true, and could have been ignored, except that I felt his prices were excessive, and his honesty lacking. There is no doubt he is a competent craftsman, but I would never go back. He's just not trustworthy enough, and since customer satisfaction does not seem to be his highest goal, buyer beware.

Rosie Halper: I loved the store, very charming and full of beautiful pieces. Yuri was quick and professional, I was in and out to remove my links in 10/15 minutes. He has a good assessment of how much to remove, although in the end, it was still a bit big, removing one more link made it a bit too tight. I just wish he would have removed three standard links instead of one standard link and the big clasp , so the watch could have fit better.The customer service was not great. I feel $20 to remove two links is a lot. I also thought his grumpy mood might have been because of me, (I am hard of hearing because of the masks), but saw the other reviews and realized that’s just how he is.Wouldn’t recommend Yuri’s watches for my friends, but might go back if he is a little more polite, and depending how the job holds - I heard some ppl say their costly repairs didn’t work out

Jason Kim: Positive:ProfessionalismQuick, honest, professional service, went back after 7 years, Yuri is still there with smile. Fix my Cartier with good price.

Anne Sullivan: Critical:Professionalism,Value$30 to replace a watch battery is outrageous. Together with that and the rude service, as noted by other postings, I would not go back again and do not recommend Yuri's for this service. If battery replacements are such a bother to him, he should discontinue the service.

Francis Duffy: Quick, convient, professional and good value....Yuri never disappoints.

Mitch Goldstein: Nice little shop with a great selection of quality pre-owned watches.

Linh Hoang: It is great knowing Yuri and he is quite experienced for difficult jobs. Brought to him a Minerva from 1950 and an Angelus chrono dato-lux which he did a total overhaul. Even regulated a tourbillon for me.

Yuliya Shulman: Excellent craftsmanship. Repaired my vintage watch; could not be happier about it!

Cole Townsend: My repair fell apart after about a week.

Sarah Milby: Very fast and great service to repair my watch battery. Thank you!

T. M.: Being unable to make it in to replace the batteries in 3 of my watches, I sent my wife instead to run the errand for me. It is only because of her terrible experience which she later related to me -- for which I feel wholly responsible -- that I feel compelled to write this review.When she first went to the store, right from the start she was treated poorly. She was never greeted properly, and the man who "took care of her" never did so much as smile. In fact, no sooner had she explained that she was looking to replace the batteries in the watches than he grabbed them from her and started to work on them. When she wanted to stop him just to inquire about the pricing, he stopped what he'd started, sighed heavily and tapped his tool in a very obvious and impatient way that only showed he was annoyed, while he waited for my wife to confer with me about the quote. It was $15 for two, $55 for the second which turned out to need two batteries.Well, it turned out that the costlier job wasn't quite fixed; although he did replace the batteries, the watch wasn't functioning properly anymore. Based on my wife's account, I was reluctant to send her again and offered to go myself when I had the time; but she was kind enough to gather as much information as I could provide her about the problem (because she isn't familiar with such things) and went back the following day, which was today. Same thing: she never felt welcome, nor was she ever appreciated for her business. No smile. She explained what was wrong, and he suggested that perhaps the watch had been tampered with (just to clarify, this was the first ever battery replacement; and taking the cover off the back of this watch would require special tools). He sighed his way through the job again. Once done, he simply handed the watch back to her without so much as a glance her way, only saying "Done."I feel very bad for having practically put my wife through this, because I found this business through my own research. Whoever this gentleman is, he definitely lacks in people and customer service skills. I confess to being genuinely surprised at the rating given him on here, and would definitely not recommend this place.

Ann Rodgers: Sweet people, good prices, and fast service for watch batteries. Glad they are nearby! CASH ONLY!

Jai Eswara: He overhauled my Reverso in 2 hours, it works beautifully. He does excellent work.

Aliya Mukazhanova: I did my watch band adjucement here. Yuri did it very quickly and professionally. Also I replaced my leather band on my other watch. He has some collection of leather bands in case you need one. It took only 5 mins! I highly recommend this place. And I will come back for sure!

Jenna Tobey: Quick service with a smile! Got my battery changed in less than 5 min!

Solomon Park: Job was done quickly and the price was on par for the area ($15) but still feels a little expensive for a battery replacement

Chase Johnson: I needed a battery replaced and a new band put in and Yuri did the battery in no more than 8 seconds. I described the band I wanted and he produced it in no time. He was very contrite and it couldn't have been a better experience.Those who are raving about him and not giving five star reviews should be ashamed.

Boston W: I had an 19th century clock repaired here and not sure if they did all they claimed to do. They told me it would cost $600. I said ok. It runs fine except I have to move it forward daily. I recommended them to neighbors on my street for a Grandfather Clock....and told them what I paid. Village Watch picked up the inner of the clock and told them it would be $600 minimum. They called my neighbors to tell them it would be another $900.00 to fix it. They agreed. The clock was delivered about 4 months later....and before the deliverer had left the neighborhood, the clock stopped....They were called back and did so immediately. It has now been 4 months since they have had the clock and told my neighbors they had so many clocks to work on it would not be ready for a while. They also told them that they were closing for a month to go to Israel and would not be back until Jan 20, 2016. My neighbor told them to fix it and not to use basic hardware store items to use as a fix (which they did in the first attempted fix).This shop used to have a high reputation; however, under the current management (which can only pick up items one evening week) I would never recommend them again.My own clock works, but I still have to adjust it every day. The fellow who works on the clocks and picks them up wanted to buy my clock and said he would buy anything in my home I was selling. He said a similar thing to my neighbor.Beware of Yuri. Get a price first and a written contract.

Mary Fisher: Courteous and had what I was looking for.

Albatron Afredo: I brought a galaxy 3 watch to have a band adjustment. The guy working there did not know what he was doing, and had to google directions. Yet, he still managed to break the watch bracelet. Turns out you don't need to use the pick on this bracelet and instead use another tool. Well, the brand new bracelet is now broken. The guy insists it was defective, a very convenient argument I would say considering he didn't know what he was doing. Tells me to return the watch ..... I brought it to another place and they basically told me he broke the chain link by brute forcing it... The whole time they make u think its your fault not theirs... totally unprofessional services.

Lynn Rhenisch: Wonderful shop. Two owners are welcoming, very helpful evaluating old clocks & watches and offer repairs with top expertise.

Michael Wolfson: Experts on watch repair. Husband and wife. Very pleasant and helpful. I usually just get batteries replaced but I inherited a watch and they fit it working.

Joon Son: i brought in a watch that was about 20 years old that stopped working. i thought it was the battery but it was a small mechnical issue that the owner of the business was able to adjust for me for FREE! he did not charge me for his time or labor. i could tell his business was backed up with a lot of service requests, so it was much appreciated. i will definitely come back for other needs and i highly recommend this business!! thank you!

Donna Gildea: Very helpful & very pleasantpeople! Prices very reasonable & if you pay cash, price is reduced! Worth the drive which was a few towns away

Jack Noble: Chris and Christine are always kind, pleasant, helpful and knowledgeable. Look no further for watch/clock repair, service and sales.

Denis Carignan: Amazing company and amazing people, with great skill and experience. I highly recommend for reliable and professional service of all timepieces.

John Thibodeaux: Awesome people and very knowledgeable!

Patrick: Love this small business. The owners are great. Take any watch issue there. I'm sure they will try their best to help.

Kerry Maguire: I've been coming to Chris and family for years, with problems ranging from the mundane (dead watches) to the sublime (non-working family heirlooms) and a bunch of thrift store treasures mixed in. In the rare instance he can't fix them - and especially when he can - he is always generous with his expertise, time and humor. I really can not recommend them enough.

Alex Villanueva: If you are looking for outstanding, smart, passionate, polite service - THIS IS THE PLACE. It’s worth the 30 minute drive for me just to ask questions about items. Chris and his wife are very knowledgeable and friendly. Chris had given me great advice on clocks and watches and they treat all of their customers fairly and with respect.While other shops may pull you in just for the $$$ business, Chris will give you candid advice into how much repairs and service’s will cost, and to the value of your item. I wouldn’t take my timepieces anywhere else!

Todd Bello: Very Honest , and quality repairs you can trust . I have been a customer for over 25 years .

Sarah Ryan: Positive:Professionalism,Quality,Responsiveness,ValueNicest people ever and they have fixed every watch I have ever brought to them.

Schuyler Larrabee: They are honest and tell you what the repair will cost, and give you this information so you can make an informed decision about whether to have the work done. But when they repair it, it's going to work well!

Matthew McNeff: Wonderful local business for all of your clock and watch needs!

Mahek Shah: Positive:Professionalism,QualityVery friendly family-owned business. New location at 82 Trapelo Rd, Waltham. Knowledgable about anything I've brought in. Even tells me that its worth trying X or Y before they dive in, but if I wanted to, it would involved Z at $Price. That is a sign of honest, authentic, genuine business.

Kathryn Dennison: They are knowledgeable, thoughtful and respect sentimental value. We chose to leave a vintage watch for repair.

Ralph Hirsch: Just the nicest and most helpful people. Great prices on changing the batteries on cheap watches. Judging from the stuff in the shop they're real watch repair people.

Xiana Russell: Positive:Professionalism,Quality,ValueWent in to get a watch strap swapped. Kind owner and was very quick!