Best Acura Dealer Lowell Near Me

Dan Fay: Great service specifically from Rick Osgood.

Tricialicious Treats: Paul the sales representative went out of his way to make sure I got the exact vehicle I was looking for. Vanessa the Finance Director made sure I had the best financing.

Kimberly Medeiros: Excellent and efficient service!

emely ventura: Great service as always. I love how attentive the staff here is and how smoothly everything went!

Maryann Frazier: Salesman mark was very informative and helpful with my request to view and test drive a new MDX

Katherine Francisco: I have never been happier with my decision to purchase at this dealership. Thad was my sales associate and he was so pleasant, professional, and efficient. All my paperwork was ready for me when I arrived I just needed to sign and drive off with my new car. Mark in the finance department was super nice and knowledgeable. He was not pushy and offered me the services he thought I’d need based on my car selection. Overall excited to have finally purchased my vehicle and grateful for the pleasant experiences at Acura of Peabody.

jenn lussier: By far the best customer service of all the dealerships I have worked with. I would refer everyone I know to acura of Peabody to buy a vehicle.

adam poitras: Really great work and service keep it going

chris janelle: The best people ever so friendly and kind

Tyler Lajoie: I have been going to Acura of Peabody for about 4 years and every time has been great. From the sales team to the service team, everyone I have worked with has been professional and helpful

Lilianna Osgood: This was my first time buying a car and the salesman (Steven) could not have been better! He really took into consideration what worked best for my situation and didn’t make me feel pressured at all.

Dennis Brewster: Service was completed earlier than estimated. Waiting area was clean and comfortable. Car was returned to me vacuumed and washed. My best dealer service experience ever. (And at 73 years old, I have visited a lot of car dealers)

Jon Freeman: Thad was great, easy and seamless purchase. Professional atmosphere. Great dealership. Would recommend to anyone.

Michael Anderson: The service was great! And the employees are even better!

Kristen Bertone: The service team was excellent and addressed all of my concerns with my car. They were courteous and provided me with a loaner vehicle while my car was being repaired. They are highly recommended!

Brian Cyr: Worked with Paul to purchase the vehicle, and Vanessa on the financing and vehicle protection options. Great experience. They're both very knowledgeable and a pleasure to do business with. Thanks!

Mike Zhang: The diagnostic information was helpful for my decision. The service was impressive.

J G: Fast, efficient accelerated service department.

jamie carroll: Great experience working with Acura of Peabody. Paul Khun was great to work with throughout the process.

David Keiran: Great timely service

Miles Haymond: Peter Mark and team went above and beyond when I brought my car in for repair. This dealership does an excellent job and I feel fortunate I was assigned to Peter. Thanks for a great experience during a difficult time with my vehicle.

Gena Soun: Couldn’t have chosen a better dealership, everyone was super friendly and very patient. Thank you for an amazing experience!

Matthew Hochman: I was thinking of going with an Audi but I swung into Acura of Boston and was greeted by Mike Doherty. Mike was terrific. No pressure, extremely knowledgeable and a very decent guy. I highly suggest asking for Mike Doherty if you’re thinking Acura and want a salesperson that treats people like you’d hope to be treated!

Anne Levine: I had an unsettling experience. I reported a chirping sound over a year ago. Acura service could not verify it. I texted back after the service and said I still heard it. Then I brought it back a few weeks ago and they did verify it. Yet, in 2018 they had a bulletin from Acura saying that if the owner heard a chirping sound they needed to replace the transmission, most of which was covered under an extended warranty given that this was a known problem. Why didn’t Acura believe me a year ago, especially given the company-wide bulletin for my exact make, model and year? In my view, safety was not their priority.This is the second time that I had an unsafe problem. The low idle feature cut the engine many times, including on a highway when traffic slowed. There was a bulletin about that problem too but I had no idea.Why is the dealer notified but not the owner of the vehicle? This completely undermines my confidence in the safety of my vehicle.

Claudia Mitchell: Anthony is very professional and detailed when explaining any questions about Acura RDX. Anthony and his co worker Bryan are great 😃

Cfin: Anthony was a great help!!

Eddie Porter: I had a great experience and the sales team was awesome. If you looking for an Acura you must go to Acura of Boston. 4-20-23. My second interaction with Acura of Boston and I must say the Sales Mgrs are the best. I love a company that standards by their word and looks out for the customer.

Maria Quintana: Great experience . The guy who helped when I dropped off for service was amazing I will update because I can’t remember his name . Spanish man in the service area (Carlos )

Billy Bob: Been Going Here Since 2021 & They've Always Taken Care Of Me Always Make Sure Im Properly Explained Things To & All 😁 Def Not Gonna Stop Coming Here 💯 Ask For Will Too At Service He's Great He'll Take Care Of You Guys As He Does So With Me 🙏🏽

Gilberto Cubero: Great service.

Kelly Connolly: Ari was great! He paid close attention to detail, was efficient with the intake, service and git me out in -2hrs.

Country Country: Bob G is the best at Acura

Ron Sears: Matt, Jim and the team at Acura of Boston were great. Honest, upfront and great to work with. I would highly recommend them for your next vehicle purchase.

Joe Koon: I have been servicing my cars with them for 20 years! They always take great care of me and thier work is superb.

matt p: Ari and Peter are the best. Very quick and efficient service.

shashank patel: Excellent service, prompt communication and job done on time, great waiting area and loved the video of the inspection which showed the problem areas

Roger Lee: Service advisor, Anthony was very friendly and easy to work with. He was knowledgeable and didn’t sell me service I didn’t need.

Helene Zera: It was the best experience I ever had at a service center!

barbara mcneil: Bob is terrific as is peter

Joseph Gibbons: Prompt, accurate service at a reasonable price. Bob Gandolfo is terrific!

Miguel Sigaran: The service was terrible. A simple sensor that had to be replaced took 4 visits for them to resolve. 3 times the technician wasn't thorough and half-fassed the issue. I live an hour away so it was extremely inconvenient to have to drive there multiple times to fix a simple sensor that just needed to be replaced in my tires....

cassidy f: Wish it could be no stars. Enough said.

NANA HAGAN: The new owners are dedicated to giving customers a quality experience.

Jay Rose: Will always return, excellent service!

Eliz Ribeiro: very professional, quality service, attention to the customer, I highly recommend it, I am satisfied whenever I look for their service, I love the cleaning they do after the job is finished

Richard Pope III: My wife's car got a flat tire on a holiday. I'd bought the tires here a few months earlier. I drove in after filling it up as a walk in. In under 2 hours, they did a full flat warranty replacement.

Peter Dodson: Cindy is super efficient -- service was fast and thorough, as usual.

Dorothy Daugherty: Once again it was a great experience in the service area. Friendly professional staff (Kevin and technicians) took care of my MDX. Coolants were taken care of along with the annual inspection. Plus this dirty car was turned into a shiny glossy carriage to carry me home.

John DePeron: Mike was terrific to work with. I gave him specifics regarding what I was looking for and he delivered on all aspects. Was my first time purchasing a car from Herb Connolly and would definitely consider purchasing from them again.

Jody Troderman: What I like about someone in the business of selling is that they actually listen, share information, and you know you are not just another number - they care. Gil Berkman helped my husband when we bought his TLX and while he is truly great at his job, he was not pushy, which we like. His follow-up and follow-through were phenomenal as was his customer service. We are huge into customer service and positive experiences so when it was my turn to look into what I wanted, I naturally went back to Gil because of his demeanor and his listening to meet my needs. I would recommend him and Herb Connolly Acura any day of the week.

Barbara Mclean: Efficient, honest, friendly, consistently. Do not push extras on me, like Mercedes dealer did.

Rajiv Bakshani: Very knowledgeable staff

Allison Parks: The staff have always been great at explaining everything I need for my car and they are kind and welcoming.

Donald Labaj: Great help when getting our new car from them. The sales man Mike was very knowledgeable. The whole process was easy from the beginning to the end.

Willian Reis: Nothing but great experience at this dealership. Jimmy G & Justin P went out their ways to meet my needs. If you ever check out this place, look for those 2 guys!

Ethan Rawson: Thank you Kevin, Cindy, Trevor, Mike, and the entire crew at Herb Connolly Acura service department. Always a great experience!

Alesia Barbaro: I had a wonderful and fast experience with my oil change.

Yaochien Chen: The coffee maker in the lounge didn't work when I was there.

Michelle Rybak: Check in was easy. The rep was very friendly and professional.

paula donahue: Very friendly and professional

katelynd kasper: Terrible experience at this dealership especially with the Sales Manager Idrissa. Luckily for me I was able to visit Acura of Boston who was more than glad to help me, offering exactly what I was looking for. Left with the vehicle at a better price and better service.

Alfredo 025: Just bought my truck today, Patrick and Brian were fantastic. Had to be the best, quickest, and easiest process in buying a vehicle I’ve ever had. No b.s, very straight forward and they got me into the truck I wanted. Thanks to the both of you, will definitely be a return customer, and without a doubt i recommend checking them out.

Ray K: Had great experience at Sunnyside Acura. Bought my second Acura and Julia was was amazing making the sales process very smooth and easy.

Nick Lewis: After deciding that my old Tacoma wasn't going to be repairable, I had to get a new truck. Steve at Sunnyside Acura made the whole buying process seamless and I was able to step into my new Tacoma without a hitch at a very fair price. Everyone was super friendly and were happy to work with me as I waiting for some finalization from insurance. I highly recommend looking here first, as I know if I ever need another truck I will look here first.

Gina Cotroneo: I had great experience with SunnySide Acura. Thank you very much for making buying a car such a pleasant experience. The entire dealership is great from the used car department( Austin and Steve ) to the finance guy(Yaz). Will definitely recommend this dealership to friends and family!

Melissa Sweeney: I’ve been to a few dealerships before but this one was by far the best experience I’ve had. Very clean, well decorated. The whole staff is friendly. I worked with Steve who was absolutely great. When it was time to pick my car up, he took the time to show me how the car worked and how to use all the features (which was very helpful). If you’re looking for a new car, go there!

Kandace peluso: I had a great experience buying my cx5 from here, Patrick at the pre owned lot was awesome and dedicated to customer satisfaction!

Jim MacDonald: Julia Gould at Sunnyside Acura in Nashua NH was a delight to work with. She was engaging, honest and very informative. Some folks are apprehensive about buying a new car, since many salespeople are perceived as dishonest brokers who want to take every penny from your wallet. Julia was exactly the opposite. She lobbied on my behalf to earn a loyalty discount and kept in constant contact as our transaction unfolded. She made a complex process almost seem easy.GREAT JOB JULIA !!!

Consumer OneEightEightSeven: Sunnyside Acura's service department is a reliable team in maintaining my family's Acuras since 2007. Technical specialists and service managers keep our cars running at top shape. For these well designed and engineered machines, I'm glad the Sunnyside service team is able to continual support my daily excellent driving experience on Massachusetts Highway 2, in addition to many other nice driving roads around southern New Hampshire and northern Massachusetts area, all four seasons. The Mohawk Trail (Highway 2) is somewhat similar to Laurel Canyon Boulevard with speed. Sunnyside service department is capable and willing to perform quality work from small routine oil changes to large structural jobs as replacing driving axles. We depend on the, rather pricey, Sunnyside team to keep our machines well-maintained to reduce risks. By the way, customers I meet at Sunnyside are interesting and nice people, just like myself 🙂. Acura/Honda makes great machines! Whoo hoo! 👍

Steve Chaffman: Amazing experience always at Sunnyside Acura. I’ve purchase two vehicles over the course of 5 years and have all my service done at Sunnyside. The sales process is smooth and easy, no sales tactics and you are given all the time you need to test drive and ask questions. The sales staff is friendly and honest and communicative. The service department is the best I’ve ever experienced. No upselling or pressure to repair items. They always return my car cleaner than when I came in and the wait area is comfortable and well-stocked with food! Cannot recommend Sunnyside enough.

Gina Genet: I bought my car 6 years ago used and had the best experience!! I still have my tsx and anytime I have needed any work done they go out of their way to lend me a loaner vehicle and make it the least amount of an inconvenience as possible. Visit them and you won’t be disappointed!

Joyce Reczko: Awesome sales and service department!! 10/10

Felicia Martin: I always have a great experience servicing my Mini at Sunnyside. The staff are attentive, friendly and knowledgeable!

Woo Girl: Very comfortable shopping experience. Sales team explained everything, sometimes twice. It was nice not having hard sales pitches thrown at me. I will return here for any services and future business. Woman approved. Thanks!!!

Dolly Smith: Always timely and attentive to my schedule. They know their stuff and do good work so I can focus on mine.

Dale Burnham: We traveled about 100 miles to get the MDX we wanted. Whenwe arrived we were immediately greeted by Julia. I have bought many cars over the years and I have to say Julia is one of the best I've worked with. She was professional, informed, transparent and totally unflappable. She possessed NONE of the smarmy, stereotypical salesman characteristics common in most dealerships. Any questions or concerns I had during the sale were immediately addressed with the appropriate documentation. It took us awhile to get there (4 hours!) but at the end of the day, I feel we both got a fair deal. And that's what buying a car is all about. This MDX will probably outlive me but if I need another Acura, I will not hesitate to drive to Sunnyside Acura.

Karen Park: WORST SALES SERVICE!!!I usually never had an issue with this dealer up until purchasing a vehicle recently. They were unprofessional and had worst communication possible! I was told my vehicle would be ready within a week but it went over 2 weeks and I was not updated at all within that time frame despite reaching out multiple times. Highly disappointed with the service.

Dick Osrich: Avoid this place!!! The staff there is incapable of grasping the concept of being honest. It is quite remarkable and very sad to witness such blatent disregard for others. Specifically Jessica Nazzaro and Kyle (don't recall his last name...it was a common one like Smith or Sullivan)

Cristian Ventura: Went in for a test drive, left a few hours later with an approval. The staff is truly amazing, Julia did a great job as a salesperson to help me find the perfect car for me. I’m looking forward to coming here for future services!

tyler fernandez: Can’t stand by these guys anymore unfortunately and will have to move on from Acura/Honda and Ive been driving their vehicles for as long as I can remember. Brought my 2015 TLX in for an oil change (no problems). Go to pick my car up, drive to Target down the street and all of sudden I have a rainbow of error messages on my dashboard specifically pertaining to the lane keep assist feature, and cruise control feature in my vehicle. I drive back to the Acura dealership, they do some tests and tell me that the windshield mounted camera has burnt out and the only option available is spending upwards of a couple thousand dollars to fix it. Now I know an oil change has nothing to do with these features but its fishy when I get my car back and it isnt working the same and the only options presented are to pay more money. Ive climbed up the latter for over a year now, spoke to everybody whos anybody in higher ranks of Acura and unfortunately they wont take accountability for the issue. As far as the dealership is concerned, its nicely set up, the newer acura vehicles look nice but clearly these cars are unreliable and not really worth the money. As far as Acura as a brand is concerned, terrible and bottom of the barrel. Please dont waste your money with a brand that has clearly lost their touch and doesnt stand by their mistakes.Replying to your message: youre blatantly lying and it is on record under this review. You guys didnt clear any error messages up and the only solution you have given me is to pay for a new windshield mounted camera. This issue only started after I had gotten my vehicle back from you guys. You guys dont want to do right by me? Fine. But you wont lie to the public on behalf of my situation. Own up to your mistake and mishandling of the situation.