Best Alfa Romeo Dealer Lowell Near Me

Mrs. CB: First class treatment at an A1 dealership. These guys have mastered the customer service experience from internet inquiry follow up, to the welcoming smile of the receptionist all the way to vehicle delivery. A special thanks to salesman Bill Germano for going above and beyond. If you are in the market for a new vehicle I highly recommend this dealership.

Keighly Tougias: I recently leased my third vehicle from this dealership and as always, the experience was customer-focused, smooth, and ended with a deal that I was very satisfied with. Mason on the sales team is extremely knowledgeable on the ins and outs of their inventory, and gave me great guidance both in terms of clever ways we could get to my price point and when I wanted some feedback on the comparative aesthetics of my vehicle options. Similarly, I can best describe sales manager Dmitriy as “the man” because he really came through for me in the eleventh hour, finding the right vehicle for my needs when I had just about resigned myself to downgrading to another brand. The service department has also done consistently excellent work in the 7 years I’ve been using them. 10/10 would recommend (Herb Chambers Alfa Romeo/Lamborghini) if you’re in the market for a luxury vehicle and great customer care.

frank talluto: Mason made my car buying experience very easy and professional. Noting about the process came across intimidating or unclear. You guys have a amazing sales person over there

michael merlis: The General Manager John Andrade, the Sales Manager Dmirty Primerov, as well as the Sales Consultant Mason Whiteman have been extremely friendly, knowledgable, and easy to work with. The Service Manager Raymond Guarino and the Service Consultant Andrew Fenno have been also very helpful. I highly recommend the dealership and its entire staff.

Andrew: Had my Alfa Romeo serviced at the dealership. The service was timely and professional. Raymond was particularly helpful updating me about service issues w the car. I wouldn’t go anywhere else!

Shelby Baecker: Exceptional experience. Everything about my new vehicle purchase was smooth and easy. Can’t thank Bill G enough for a professional transaction and all the help personally delivering our new Alfa

tanya gahara: Great experience getting my car servicedVery helpful, friendly staff !

Carmine Marceno: Amazing people and amazing team. Great experience!

OqueQueHaVelhinho: I had a great experience. I hope I can buy a new car in the future with you guys!

John Murphy: Worked with Bill in internet sales...although we didn't reach a deal, he worked hard to try and get a package put together. He's a credit to the dealership. Would highly recommend..Update: So after posting my original review I notice that the vehicle I was interested in has dropped in price a few times. So I won't get into the whole back and forth I had with the salesman but basically he accused me of bad business and wasting his time because I wanted to have the vehicle..which has close to 100k miles on it and not much service history on the carfax, to be inspected by my shop. I also informed him that if anything was found in said inspection that it was just for my knowledge and I didn't expect him to lower the price... so he again states I'm wasting his time and threatens to post our conversation here. I'm too old for this stuff.. If a dealer won't let you have a shop of your choice inspect a car, then there is most likely a problem with it. If it walks like a duck.. I'm interested in how they will spin this against me. Buyer beware...

Brian Murray: Staff is very polite and professional.

Shane Brown: The Service Department is extremely helpful and knowledgeable. Andy in Service was extremely accommodating and I would highly recommend them.

Felix Eric Ramos: Disappointing support from the service person (she wouldn't tell me her name) at Herb Chambers Boston Alfa Romeo. I was simply trying to schedule a service with this person and she was disproportionately rude with me. I have leased three different Alfa Romeo vehicles from Herb Chambers in the last 6 years and have written glowing reviews (feel free to check them) on the Rhode Island Herb Chambers Alfa Romeo. But, because of this experience, I hesitate on my next decision to continue business here and feel obliged to share this wholly disappointing experience. I hope the team improves the behavior here -- I'm sure there are many more important customers than me at this location (this woman certainly made me feel that way), but a customer is a customer and should be treated accordingly. I then spoke to the service manager who didn't quite know the details of a basic service plan -- he said he would call me back and he never did. All around sub-satisfactory service in my experience.

Amanda P: I bring my Alfa Stelvio to get serviced here and the customer support is always wonderful. The staff is extremely friendly, incredibly knowledgeable, and they provide exceptional guidance on what your car needs vs what dealerships want you to get ($$$)

Thomas Martellone: Great service and accommodating!

Hannah Alberico: Bill helped me find the perfect care and I was able to take it home same day for a great deal! I would recommend him and the entire Alfa Romeo staff highly

John Dassoni: Took good care of us... very professional.

Paul Keohan: I travel over an hour to have my Alfa serviced. Fortunately, I’ve only needed their help 3 times in the last 3 1/2 years. Each time they communicated what was needed and how long it would take. I think it’s a very well run shop.

Linda Lyerly: Open Sundays. Staff was pleasant and easy to work with. Not a lot of cars on site, but very communicative on new arrivals and finding a matched vehicle.

scott S: Bill was wonderful explaining vehicle and features. Sales process seamless.

Gerald Parker: Boston Motorsports was great to work with. Quick to work with and very professional.

Sulama Ganan: Excellent service

Nathan Hebert: Very nice and very easy to deal with

Douglas Fields: Job well done and on time.

Joel Sanchez: Amazing buying experience at this dealership. Super smooth process! Chelsea was awesome and super professional! She helped me find my dream car within a day! Super happy with my purchase and new Porsche. Highly recommend anyone who’s looking for their dream car to go and check them out.

Lisa McDonald: Joshua went above and beyond to provide the highest levels of customer service! Would highly recommend Boston Motorsports to others!

Alex: The sales and service departments here are excellent and extremely friendly! They work with you and help out every step of the way.

Michael Ohalloran: Very Happy with the Service Team!

billy joseph: I went to Boston Motor Sports to have my Alpha Romeo Stelvio serviced. Previously I had my Alpha serviced by another dealership (HC) that I was completely dissatisfied with. The customer service at BMS Alpha Romeo is far beyond the competition.Joshua who was my service advisor did an excellent job explaining the work to be preformed and the estimated timeline. I was pleasantly surprised when I got my car back and it was washed. The other unnamed dealership never did that for me. They also took care of a blemish that should have been done during a recall done by another dealership. Five star treatment and I walked away feeling good.

Party Boston: I’ve had several negative experiences here with service on my Alfa Romeo, including mistakes by the mechanics. Typically, the service department corrects their mistakes. Josh is always great to deal with.

Stephen Cruz: The service team was very friendly staff and knowledgeable. Well run operation.

William Casey: I continue to be amazed at the level of service I receive at BMS Maserati.I requested service on line, I received a confirmation call, I was greeted as soon as I arrived. After a thorough diagnostic I was walked through what was going to be done to repair my Maserati, and what it would cost.Joshua had me in a loaner and on my way quickly. My repairs were complete ahead of schedule and the cost did not exceed what I was told.Outstanding dealership…!!!

Rhonda Smithson: Attention to detail, great customer service. My car was returned to me perfectly clean, inside and out. Josh was my service advisor, and he kept me informed of the status which was completed on time, as promised.

Ronald Smith: Excellent services by all departments: Sales, finance and parts

Eddie Fuentes: Excellent customer service! Boston Motorsports made my buying smooth and satisfying. Gilda Banos made my buying experience with Boston Motorsports well worth it from start to finish. Thank you for allowing me to purchase my Jeep Trackhawk.

Melissa Georgoudis: Thank you to everyone at Boston motorsports! The team at this dealership made my experience of purchasing a car very smooth and effortless. Would highly recommend if you’re in search of a new car.

Richard Kopcke: They put the customer first. I have been very satisfied with the care and quality of their service.

Jianfeng Huo: Good and fast service

Ashley Flynn: Good communication and clear explanation of what was being done as well as the associated costs. Friendly staff. Clean environment.