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Sharleen Pietrello: Incredibly unprofessional drivers/care-givers. Never on time to pick up my son (often an hour late) for scheduled events, distracted, rarely engaged, uncommunicative, unhelpful. These are drivers only (barely), not educated professionals with special needs training. Regarding their driving standards, my son had to repeatedly ask a driver not to text while driving and twice had to make room in the vehicle for the driver's child. When we requested another care-giver, the replacement was no better. American Training clearly does not care about the safety, comfort, and development of its clients. They do, however, care a considerable amount about the comfort of their untrained, laissez faire employees. Even after complaining about the unacceptable treatment of my son, absolutely nothing was done.